Business Planning - A Guide to Greek Public Administration and Grants

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1 Greek National Network SYZEFXIS Aggregation of Demand Information Society S.A. Christos Moschonas Technical Coordinator

2 Project s object The creation of an access and core network for Greek Public Administration, providing : Voice / Fax data video

3 Targets Reduction of telecommunication costs with aggregation of demand Increase of speed & security in communications Effective utilization of Public Sector Information Systems Improvement of citizen s service - one-stop shopping Management in Public Administration s data transport

4 Pilot Phase (since ) 32 Pilot nodes 15 Ministries 3 Regions 6 Prefectural self Administrations 4 Municipalities 1 Court (Court of Audit) Athens Police Directorate General 2 other organisations

5 Pilot Phase Map

6 ΙΝΤERΝΕΤ TESTA II OLISnet Ministry of Public Order General Accounting Office Ministry for the Environment Ministry of Mercantile Marine Ministry of the Interior Ministry of Transportation Secretariat General of Public Administration Secretariat General of Sports Secretariat General of Information Systems Secretariat General for Greeks Abroad Secretariat General for Adult Education Secretariat General for Social Security 512 K.H.Y.K.Y. Municipality of Peristeri Municipality of Maroussi Municipality of Xanthi Municipality of Patras 4 Mbps 512 kbps 2 x 256 kbps 128 kbps 128 kbps 1 Mbps 1 Mbps 128 kbps 1 Mbps 1 Mbps 2 Mbps 2 Mbps 4 Mbps 2 Mbps 1 Μbps 1 Mbps 1 Mbps 256 kbps 256 kbps 2 Μbps 2 Mbps 1 Mbps GRNET 256 kbps 128 kbps 128 kbps 128 kbps 512 kbps 512 kbps 256 kbps Central Node 256 kbps 2 Mbps 1 Mbps 256 kbps 1,5 Mbps Information Society S.A. Athens Police Directorate General Court of Audit M.T.P.Y Pref. S. Adm. Of Cyclades Pref. S. Adm. Of Achaia Pref. S. Adm. Of Larissa Pref. S. Adm. Of Evros Pref. S. Adm. Of Lesvos Pref. S. Adm. Of Thessaloniki 1 Mbps Region of Central Macedonia Region of Crete Region of West Macedonia Information Society Managing Authority

7 Main Network - How many??

8 Subprojects (9) 6 Telecom Islands Core Network E-learning project PKI for Greek Public Sector

9 Actors classification Ministry of the Interior (VPN-1) Central and regional administration Self administration of 1 st and 2 nd degree. Citizen Service Centers Ministry of Health (VPN-2) Hospitals Medical Centers Ministry of Defense (VPN-3) Conscription offices Ministry of Economy (VPN-4)

10 Node classification Small Node (access 2 Mbps) Medium Node (access 4-8 Mbps) Large Node (access 34 Mbps)

11 Network s main attributes Each ministry has its own VPN (so 4 VPNs) Multiservice Network (voice data video) Open architecture alternative access Quality of Service (QoS) Security Unified central management

12 Technology IP Multiservice network Everything is transported using packets MPLS, PoS, ΑΤΜ and IP, SIP, H.323 protocols VoIP for voice transport

13 Six telecom islands

14 Island Network services CPEs, Access and distribution network VPN service (IP-MPLS VPNs) Voice Fax service (VoIP H SIP) Core network connectivity Internet service Teleconference studios Remote access service (3G, GPRS, ADSL, PSTN access) NMS service 1st level Helpdesk service Intra-Island Island SLA monitoring tool Education

15 Island connectivity

16 Voice (VoIP) Intra Telephony cost covered by project (no cost for nodes). Outgoing telephony all over Greece at flat fixed rate for each category : Domestic calls Long distance calls (at a cost of a domestic call) International calls Cellular calls

17 Internet access Internal and external DNS service Caching proxy service Reverse proxy service Firewall service Authentication service Content filtering service service Web-hosting service

18 and security Mail routing for actors owing mail servers and Central mail service for the rest POP3/IMAP and Webmail functionality SMTP Authentication Cooperation with directory service (LDAP) SSL/TLS encryption possibility Safe or Restricted using Digital Certificate Encryption and Signing antispamming/antivirus policy

19 Communications security CPEs with IPSEC capability Per call tunnelling for Restricted - Confidential communications IP-MPLS overlayed VPNs Inter AS MPLS/IP VPNs using MP-eBGP Firewalls behind each external island connection or core peering Radius and TACACS servers for user authentication LDAP stored passwords and X.509 certificates intrusion detection & malicious activity detection systems

20 Core Network

21 Core Network services 5 POPs Hostmaster service (tel. numbering - central IP addressing) Secure Peerings service (i.e. TESTA connection) Central MCU service (teleconference) NMS service 2 nd level Helpdesk service SYZEFXIS Portal Virtual workplace (CIRCA like) Directory Service (LDAP) SLA monitoring tool for both Intra-Core network QoS End-to-end SYZEFXIS measures Education

22 E-learning

23 E-learning Synchronous and asynchronous e- learning LMS/LCMS Virtual Classroοm Learning Management System (LMS)

24 PKI for Greek Public Sector CA, RA certificates in smart cards server certificates

25 Teleconference service Central MCU (core network) multiconference capability 100 teleconference studios in selected points of public administration all over Greece

26 Project s main attributes Full Outsourcing SLA contract

27 Island Service Level Agreement 99,7 % monthly availability (99,9% for Ministry of Health) 80 ms round trip delay (1024 bytes packets) 1,2 % packet loss ms jitter (95% of voice packets)

28 Core Service Level Agreement 99,99 % monthly availability (99,8 % for peerings i.e. TESTA) 5 ms round trip delay (1024 bytes packets) 0,1 % packet loss +- 5 ms jitter (95% of voice packets)

29 Time Schedule (in years) construction 1 3 telematic services Construction phase has finished Production phase started on

30 Budget 125 million euro (Initial costs plus 4 years of operation)

31 Project s Authority Greek Ministry of the Interior Information Society S.A. Internet :

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