Vanguard University School for Professional Studies Degree Program

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1 Vanguard University School for Professional Studies Degree Program INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY PSYD 352 Student Guide 06/0

2 COURSE DESCRIPTION Industrial and Organizational Psychology reviews the role of psychology in work settings. Issues of selection, matching jobs and individuals, training, performance evaluation, productive and counterproductive behavior in organizations, stress, leadership and development are discussed as they relate to individual and group functioning. Furthermore, all of these issues are discussed in the context of multilevel cultural influences, from organizational cultures to demands due to globalization. CLASS OVERVIEW Industrial and Organizational Psychology will examine how psychological knowledge from the areas of personality, assessment, cognitive and social psychology can be applied and further developed in multilevel organizational contexts. We will work to form a coherent picture of how application of psychological knowledge can enhance both individual productivity and overall organizational functioning. Course Student Learning Outcomes: the student will: ) Understand and apply core principles of Industrial and Organizational (I/O) Psychology and related disciplines, including research foundation of I/O, organizational ethics, and legal implications. This learning outcome is practiced and emphasized in Week and 2 lecture and discussion, exploration of eeoc.gov, Consulting Evaluation activity in Week 4, student papers and presentations, and the final test. 2) Understand and apply core concepts of Industrial Psychology, such as personnel selection, matching jobs and individuals, training, performance evaluation, fairness and potential biases, productive and counterproductive behavior in organizations. This learning outcome is practiced and emphasized in Week and 2 lecture, discussion, and class activities, O*NET assignment, video examples ( Office Space and Apprentice Interviews, student papers and presentations, and the final test. 3) Understand and apply core concepts and issues related to Organizational Psychology, such as motivation, fairness in organizations and organizational attitudes, stress, leadership, teamwork, and organizational development. This learning outcome is practiced and emphasized in Week 3 and 4 lecture, discussion, and class activities (specifically, Team Selection activity wk. 3 and Consulting Evaluation activity wk.4, video examples ( Dupe-lex and Apprentice Finale ), student papers and presentations, and the final test. 2

3 4) Know and apply current research on culture, diversity and multilevel cultural influences to organizational settings. This learning outcome is practiced and emphasized in Week, 2, 3 and 4 lecture, discussion, and class activities, exploration of eeoc.gov, student papers and presentations, and the final test. 5) Apply critical thinking to information use. Locate and utilize quality information sources for work and I/O psychology topics (e.g., siop.org; eeoc.gov). This learning outcome is practiced and emphasized in Week, 2, 3 and 4 lecture, discussion, and class activities such as Consulting Evaluation activity; O*NET assignment, exploration of eeoc.gov; student papers and presentations, and the final test. 6) Evaluate social and psychological processes in organizations and organizational ethics from both Christian and secular worldviews. This learning outcome is practiced and emphasized in Week, 2, 3 and 4 lecture, discussion (e.g., discussion topic 3 for chapter ), exploration of religious aspects of diversity on eeoc.gov, and student papers and presentations.. The above Student Learning Outcomes also contribute to accomplishment of overall SLOs of SPS Psychology program, especially SLO (Knowledge Base in Psychology) and SLO 7 (Socio-Cultural and International Awareness), as well as SLO 3 (Critical Thinking Skills in Psychology), SLO 4 (Application of Psychology), SLO 5 (Values in Psychology), and SLO 8 (Personal Development). Social and Cultural Psychology class also reflects Vanguard University ETGs: Intellectual engagement: Industrial/Organizational Psychology will help students to think critically and to evaluate evidence empirically and theoretically, specifically as relevant to psychological processes in the workplace. Spiritual formation: Industrial/Organizational Psychology will address issues of Christian responsibility in interaction with other individuals and groups in organizational settings. Professional excellence: Industrial/Organizational Psychology will help students to develop knowledge, skills and values important in rapidly changing and diverse professional environments. Sociocultural responsiveness: Industrial/Organizational Psychology will emphasize knowledge, skills, and ethical guidelines relevant to appreciation and integration of strengths of diverse cultures as relevant to the workplace. 3

4 Responsible stewardship: Industrial/Organizational Psychology will help students to draw on solid scientific findings in making decisions relevant to organizational settings such as business, church and academia. 4

5 Required texts: TEXTS AND MATERIALS Landy & Conte (200). Work in the 2 century. An introduction to industrial and organizational psychology. 3-d edition. Wiley. STUDENT EVALUATION Student Evaluation Students in this course will be evaluated by the College s 4.0 grading system. You should refer to the Student Handbook for further details on the grading system. The following criteria will be used in determining the student s grade: Assignment/Grading Points Date Due Quiz Weeks 2, 3, 4, 5, O*NET assignment 200 Week 2 Final test 200 Week 5 Final reflection paper/presentation 50/50 Week 5 Attendance/Participation 200 Weeks -5 TOTAL POSSIBLE POINTS: 000 STUDENT EVALUATION Percentages Points Grade Significance GPA 93-00% A Exceptional % A % B % B Above Average % B % C % C Average % C % D % D Below Average % D % F Failure

6 DESCRIPTION OF ASSIGNMENTS AND POLICIES Quizzes. Four 0-question quizzes will be administered in the beginning of class in Weeks 2, 3, 4 and 5. Quizzes will cover chapters covered in the previous week. Each quiz is worth 50 points for a total of 200 points. Final exam consists of situational decision-making assignments and will be administered in Week 5. Students will work in groups of no more than 6, and individual contribution to the group process will be evaluated. Assignments will be based on class material and small-group assignments completed during previous weeks will prepare students for this type of work. The exam is worth 200 points. O*NET and occupational match assignment. Students will explore the O*NET (Occupational Information Network) website and write a paper based on this experience. The Occupational Information Network, or O*NET ( is a web-based resource for job related information on thousands groups of jobs sharing common characteristics. You paper should be about 4-6 pages long, double-spaced, and should cover the following points: ) Current (or the most recent) occupational match. Think about your current occupation (e.g., teacher's aid, office manager, cashier, accountant, etc.). Think about occupational tasks in general, not about organizational specifics (quirky boss). Estimate and write down what are the most important work activities required (top 3 activities at least) of your current job, and what are the most important characteristic an individual needs to have in order to succeed in this occupation (top 7 characteristics at least). Think about your strengths and weaknesses and evaluate your match to this job (poor, satisfactory, good, excellent) and explain your evaluation. 2) Dream job occupational match. Prior to exploring the O*NET, think about your dream occupation (chief executive officer, counseling psychologist, interior designer, ice-cream truck driver, management consultant, actor, etc.). Estimate and write down what are the most important work activities required for your dream job (top 3 activities at least), and what are the most important characteristic an individual needs to have to succeed in this job (top 7 characteristics at least). Think about your strengths and weaknesses, evaluate your match to this job and explain your evaluation. 3) Current occupational match according to O*NET. Log onto and find your current job title or as close job title as possible (for example, there may not necessarily be a children's psychiatric aide, but there should be a psychiatric aides ). First, select summary description ; after you are familiar with the summary, select full report. According to O*NET, what are the most important activities of your current job, 6

7 and what are the most important characteristics an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? What are the educational requirements? How closely does the O*NET information match your observations and expectations? Is there anything surprising to you? Why do you think your expectations were incorrect (or correct?). How much your experience can be generalized to experiences of others who are in the same occupation? 4) Dream Job occupational match according to O*NET. Log onto O*NET.org and find your Dream Job title or as close job title as possible (there may not be a movie star, but there should be an actor ). First, select summary description, after you are familiar with the summary, select full report. According to O*NET, what are the most important activities of your Dream Job, and what are the most important characteristic an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? What are the educational requirements? How closely does the O*NET match your expectations? Is there anything surprising to you? Why do you think your expectations were incorrect (or correct?). 5) Summary. How did the O*NET change or confirm your own perceptions of your current occupation and about your Dream Job and your match to these jobs? How do you realistically envision your work life in the coming years (5, 0, or more, depending on your situation in life)? What can you do now to achieve the most positive scenario of your occupational future? What were the most important things that you learned from this experience? The O*NET assignment is worth 200 points. 80 points will be determined based on the content (appropriate coverage of all required points), and 20 points will be determined based on writing style, grammar and clarity. 7

8 Grading Criteria for O*Net assignment ) Current (or the most recent) occupational match. Think about your current occupation (e.g., teacher's aid, office manager, cashier, accountant, etc.). Think about occupational tasks in general, not about organizational specifics (quirky boss). Estimate and write down what are the most important work activities required (top 3 activities at least) of your current job, and what are the most important characteristic an individual needs to have in order to succeed in this occupation (top 7 characteristics at least). Think about your strengths and weaknesses and evaluate your match to this job (poor, satisfactory, good, excellent) and explain your evaluation. (40 points max). Dream job occupational match. Prior to exploring the O*NET, think about your dream occupation (chief executive officer, counseling psychologist, interior designer, ice-cream truck driver, management consultant, actor, etc.). Estimate and write down what are the most important work activities required for your dream job (top 3 activities at least), and what are the most important characteristic an individual needs to have to succeed in this job (top 7 characteristics at least). Think about your strengths and weaknesses, evaluate your match to this job and explain your evaluation. (40 points max). 3) Current occupational match according to O*NET. Log onto and find your current job title or as close job title as possible (for example, there may not necessarily be a children's psychiatric aide, but there should be a psychiatric aides ). First, select summary description ; after you are familiar with the summary, select full report. According to O*NET, what are the most important activities of your current job, and what are the most important characteristics an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? What are the educational requirements? How closely does the O*NET information match your observations and expectations? Is there anything surprising to you? Why do you think your expectations were incorrect (or correct?). How much your experience can be generalized to experiences of others who are in the same occupation? (40 points max) 4) Dream Job occupational match according to O*NET. Log onto O*NET.org and find your Dream Job title or as close job title as possible (there may not be a movie star, but there should be an actor ). First, select summary description, after you are familiar with the summary, select full report. According to O*NET, what are the most important activities of your Dream Job, and what are the most important characteristic an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? What are the educational requirements? How closely does the O*NET match your expectations? Is there anything surprising to you? Why do you think your expectations were incorrect (or correct?). (40 points max) 5) Summary. How did the O*NET change or confirm your own perceptions of your current occupation and about your Dream Job and your match to these jobs? How do you realistically envision your work life in the coming years (5, 0, or more, depending on your situation in life)? What can you do now to achieve the most positive scenario of your occupational future? What were the most important things that you learned from this experience? (20 points max) Writing style, grammar and clarity (20 points max) Total (200 points max) 8

9 Final application paper and presentation. All students will complete a 4-5 page final application paper. Each student will select three concepts or ideas from the course that they find particularly interesting and applicable to their work life and will discuss, for EACH of the concepts: definition or description of the idea relevance of the idea to their experience their prior understanding of the topic and possible misconceptions core learning points and ideas for future (or current) application Each of the three parts of the paper will be evaluated as follows: definition or description of the idea (0) relevance of the idea to their experience (0) their prior understanding of the topic and possible misconceptions (0) core learning points and ideas for future (or current) application (5) writing style (grammar, style, clarity, organization) (5) Please discuss your choice of concepts with the instructor prior to writing your paper. In addition, during the Week 5 class each student will make a brief oral presentation on ONE of the points discussed in their final application paper (50 points) The length of the oral presentation may vary based on the number of students in the cohort, and will be announced by the professor (generally about 5 minutes). The oral presentation should include an introduction, body (consisting of the same points as a written assignment), and conclusion, allowing time for class questions and brief discussion. The main points being communicated should be clear to both the speaker and the audience, and should clearly relate to the course content. ATTENDANCE AND TARDY POLICY You must attend class on time and remain present until dismissed. Class attendance is necessary in order to complete the course. The School for Professional Studies relies on the dynamics of class interaction and group processing in order to integrate and apply the learning of academic content. This model also emphasizes the development and practice of interpersonal communication skills and teamwork (e.g., group problem solving and negotiation). The format therefore necessitates class attendance. In practical terms, one course session is equivalent to three weeks of traditional semester course work. Due to the concentrated scheduling and the emphasis upon participatory learning, students need to be in attendance every week. Students who miss more than one class meeting (or more than five class hours) in any given course will automatically receive a failing grade and need to retake the course to obtain a passing grade. If an instructor deems that a student s second absence was under extremely unavoidable and unusual circumstances (i.e., an auto accident), the professor may file an academic petition on behalf of the student to the Dean of SPS. If the academic petition is 9

10 approved, the instructor may give the student a "W" (Withdrawal) grade in place of a failing grade. The student will still be required to retake the course. Students who arrive late disturb the class. At the professor s discretion, students who arrive late may not receive participation points for the unit covered. Students who are habitually late may be asked to drop the course. Late Work: The policy set by SPS is that no late work will be accepted. If, due to extreme circumstances, a professor accepts a late assignment, that assignment will be subject to point deduction to be determined by the professor. Submission Of Final Exams / Papers The School for Professional Studies office does not assume responsibility for any final papers. No homework or final papers will be accepted for professors in the SPS office, nor will final papers be returned to students through the SPS office. The method for the submission of homework and the final exam or final paper will be determined by the professor. The professor will discuss the method which will be employed during the first night of class. All exchanges of papers will be between the student and the professor. DISABILITY SERVICES For students with documented medical or psychological disabilities, please contact the Coordinator of Disability Services to request reasonable accommodations. The Coordinator of Disability Services is located in the Counseling Center on the second floor of the Scott Academic Center and can be reached at extension 4489 or by at disabilityservices@vanguard.edu For students with a documented learning disability who would like to request appropriate accommodations, please contact the Director of Learning Skills, located upstairs in Scott Academic Center at extension 2540 or by at disabilityservices@vanguard.edu DIVERSITY STATEMENT The School for Professional Studies intends to foster a Christ-centered community that promotes appreciation and respect for individuals, enhances the potential of all members, and values differences in gender, race, abilities, and generation. As such, we endeavor to communicate with honesty, to speak with encouraging and edifying words, and to create a safe environment in our classes and interactions. 0

11 Student Assignments due by week: Week : Read Landy & Conte (200). Work in the 2 century. Ch., 2 and 4. Week 2: Read Landy & Conte (200). Work in the 2 century, Ch. 3, 5, 6, 7. O*NET assignment due Quiz Week 3: Read Read Landy & Conte (200). Work in the 2 century, Ch.8, 9, 0 and 3 Quiz 2 Presentation may be due (in larger class sections) * Week 4: Read Read Landy & Conte (200). Work in the 2 century, Ch., 2, and 4 Quiz 3 Presentation may be due (in larger class sections) * Week 5: Review main points of Landy & Conte (200). Work in the 2 century. Final application paper due. Presentation due.* Quiz 4 Final test. *Depending on class enrollment, there might be sufficient time in Week 5 for all student presentations, as well as the final task. However, in larger class sections it might be necessary to also use time during Weeks 4 and 3 for some of the presentation. Extended papers of those who present earlier are still due on Week 5.

12 LOGISTICS CHART Hou Week Week 2 Week 3 Week 4 Week 5 r I/O Psychology: Introduction Quiz Individual Differences and Assessment Video: The Apprentice Season Interview Quiz 2 Motivation Quiz 3 Leadership 2 Methods and Statistics in I-O Psychology 3 Understanding Performance Employee selection/ staffing Performance measurement and evaluation Emotions, Attitudes, and Work Stress and Worker Well- Being Video: The Apprentice Season Finale Fairness and Diversity Quiz 4 Application presentations Application presentations Review and integration Final Test 4 Understanding Performance Video Office Space Training and development Teams Video: The Apprentice Season Dupe-lex The Organization of Work Behavior Final Test 2

13 WEEK ONE TOPICS: INTRODUCTION TO I/O PSYCHOLOGY Methods and Statistics in I-O Psychology Understanding Performance ASSIGNMENTS DUE: Landy & Conte (200), Chapters, 2 and 4. VIDEO Office Space, Job Analysis scene. 3

14 WEEK TWO TOPICS: Individual Differences and Assessment Staffing Decisions Performance Measurement Training and Development Video The Apprentice Season Interview. ASSIGNMENTS DUE: Read Landy & Conte (200). Work in the 2 century, Ch. 3, 5, 6, 7. O*NET assignment due Quiz 4

15 WEEK THREE TOPICS: Motivation Emotions and Attitudes at Work Stress and Worker Well-Being Teams Video The Apprentice Season Dupe-lex. ASSIGNMENTS DUE: Read Read Landy & Conte (200). Work in the 2 century, Ch.8, 9, 0 & 3 Quiz 2 5

16 WEEK FOUR TOPICS: Leadership Fairness and Diversity Organizational Developmen Video The Apprentice Season Finale, selected episodes ASSIGNMENTS DUE: Read Read Landy & Conte (200). Work in the 2 century, Ch., 2, and 4 Quiz 3 6

17 WEEK FIVE TOPICS: Class review and integration. ASSIGNMENTS DUE: Review main points of Landy & Conte (200). Work in the 2 century. Review your class notes and notes from class activities. Final application paper and presentation due. Quiz 4 Final test. 7