Parallels Operations Automation 5.0: What s New
|
|
- Barry Hancock
- 8 years ago
- Views:
Transcription
1 Prduct Update Parallels Operatins Autmatin 5.0: What s New Revisin 1.0 July 2010
2 Intrductin Parallels Operatins Autmatin is an peratins supprt system designed fr the unique needs f clud services prviders. By autmatically prvisining and managing service plans fr virtually any clud service r applicatin, it decreases the csts and time t market required t ffer new clud services. The Messaging and Cllabratin features f Parallels Operatins Autmatin enable yu t ffer yur custmers clud-based , vice, calendaring, and real-time cllabratin tls. These are all capabilities that small businesses need, but they typically dn t have the budget r resurces t deply the necessary infrastructure n their wn. By ffering these services frm the clud, yu can help meet the needs f yur small-business custmers while als increasing yur ARPU. As we develp new versins f ur fferings, we incrprate feedback we receive frm ur clud service prvider partners. Belw is a listing f the new key features and imprvements f Messaging and Cllabratin 5.0 many f which stem frm suggestins made by ur prviders. Please refer t the Parallels Autmatin Parallels Operatins Autmatin 5.0 Release Ntes fr the mst cmprehensive list f changes in this new versin. New Features Parallels Operatins Autmatin 5.0 incrprates imprtant new features fr Micrsft Exchange 2010, Micrsft Office Cmmunicatins Server, and Linux Mail. Supprt fr Micrsft Exchange Server 2010 New Micrsft Exchange 2010 capabilities include supprt fr: Mailbx management Distributin list management Public flder management Cntact management Resurce mailbx management Cmpany disclaimers Integratin with BlackBerry Enterprise Server, Pstini Security Service, MessageLabs Hsted Security Service, McAfee SaaS & Web Security (frmerly MX Lgic and Web Security), and Glbal Relay Hsted Archiving & Messaging Services Supprt fr telephny integratin in Micrsft Office Cmmunicatins Server 2007 Nw clud service prviders can resell vice services fr users f Micrsft Office Cmmunicatins Server. Parallels Operatins Autmatin 5.0 supprts bth mdes f telephny integratin prvided by Micrsft Office Cmmunicatins Server 2007 R2: Remte Call Cntrl and Enterprise Vice. The Parallels, 2010 Parallels Operatins Autmatin 5.0: What s New 2
3 latter ptin can be used tgether with custmer-cnfigured Lcatin Prfiles, which define the translatin rules fr shrt numbers dialed by users. Cntrl Panel fr Linux Mail Users Parallels Operatins Autmatin 5.0 prvides extended self-service features t users f Linux Mail service, including: Viewing mailbx general prperties Managing aliases Setting the primary address Managing frwarding settings Viewing mail list membership Managing aut-respnders Viewing antivirus settings Managing spam prtectin Viewing send permissins Imprvements This sectin utlines the tp imprvements fr Micrsft Exchange 2007, Linux Mail, and Open- Xchange, as well as deplyment enhancements and ther imprvements. Micrsft Exchange 2007 Parallels Operatins Autmatin 5.0 supprts several new capabilities in Micrsft Exchange 2007: Unified messaging: Parallels Operatins Autmatin 5.0 supprts unified messaging in Micrsft Exchange 2007 SP1 and SP2. Custmers whse subscriptins include unified messaging can access their unified messaging mailbx by phne, using either the telephne user interface r the vice user interface, in rder t: Listen t, frward, r reply t messages Listen t cntact and calendar infrmatin Accept r cancel meeting requests BlackBerry Enterprise Server 5.0: Parallels Operatins Autmatin 5.0 supprts the latest versin f BlackBerry sftware BlackBerry Enterprise Server MR2 which wrks with bth Micrsft Exchange 2007 and Micrsft Exchange Fr existing installatins f BlackBerry Enterprise Server 4.x, we recmmend an in-place upgrade t the new versin, since it s an easy upgrade that requires minimum migratin effrts. If yu prefer nt t upgrade, hwever, there s n prblem: Parallels Operatins Autmatin 5.0 supprts bth 4.x and 5.x instances f BlackBerry Enterprise Server, even when bth are deplyed in the same tplgy. Parallels, 2010 Parallels Operatins Autmatin 5.0: What s New 3
4 Resurce mailbxes: Nw Micrsft Exchange users can set up resurce mailbxes t track rm and equipment usage, in rder t avid cnflicts when scheduling meetings. Parallels Operatins Autmatin 5.0 prvides cmplete cntrl ver the way a resurce mailbx prcesses incming invitatins: prcessing can be fully autmatic, with the mailbx making the decisin based n predefined criteria; the mailbx can frward the invitatin t a delegated individual t make the decisin; r the review prcess can be cmpletely manual. Cmpany disclaimers: Nw subscribers can have disclaimers autmatically inserted int all utging s. Three different disclaimers can be used, depending n whether the is ging t internal recipients, external recipients, r bth. Shared dmains: Yur custmers can nw chse t use any dmains yu wn in their addresses, cntacts, public flders, and distributin lists. Fr example: Say yu wn the dmains prvider.cm and prvider.net and wuld like t launch yur hsted ffer with free basic mail hsting n yur nline prtal. Bth dmains will be added t yur service template, and all custmers with subscriptins based n this template can register mailbxes using either f these dmains. Suppse yu have a large custmer that needs a single dmain t span multiple Micrsft Exchange subscriptins. Yu can nw create a separate service template fr this custmer, with the specific dmain added t the template parameters. Public flder size limits increased: Yur custmers using Micrsft Exchange 2007 r 2010 can nw use the Parallels cntrl panel t create a public flder as large as 2 TB (as ppsed t the earlier limit f 2 GB).. Nte: If yu are using Micrsft Exchange 2007 SP2, yu ll need t install it n the MPS nde t supprt public flders larger than 2 GB. Linux Mail Parallels Operatins Autmatin 5.0 ffers several significant imprvements fr Linux Mail: Multiple mailbx aliases: Nw custmers can create multiple addresses, using different dmains, and have them all pint t the same Qmail mailbx, s they can get all their mail in ne mailbx. They can als designate ne f the aliases as their primary address, causing this address t be displayed in the 'Frm' field f messages sent frm any f the aliases. 'Send As' Permissins fr Linux Mail users and maillists: This feature allws users f a mailbx r distributin list t send messages under the name f the mailbx user granting these permissins. Mailbx users wh are granted a Send Permissin can select the granted mailbx address in the 'Frm' field f the . External mail security services: Nw Linux Mail custmers can subscribe t several external anti-spam and antivirus services that previusly were available t Hsted Exchange custmers nly. Available services include: Parallels, 2010 Parallels Operatins Autmatin 5.0: What s New 4
5 MessageLabs ( McAfee SaaS & Web Security (frmerly MX Lgic and Web Security) ( Supprt fr RHEL 5 and CentOS 5: Nw yu can use the RHEL 5 (x86) and CentOS 5 (x86) perating systems t deply Linux Mail hsting. Ability t manage antivirus ntificatins: A new system-wide prperty lets yu specify whether Linux Mail subscribers can turn n r turn ff ntificatins that are autmatically ed t the sender r recipient f an infected message. Supprt fr SpamAssassin 3.3.1:The new release supprts SpamAssassin versin fr the RHES 4 (x86)/centos 4 (x86) and RHEL 5 (x86)/centos 5 (x86) platfrms: Open-Xchange Parallels Operatins Autmatin 5.0 intrduces several key imprvements fr Open-Xchange: Ability t shw/hide mail entities in glbal address bk: Nw custmers subscribing t bth Linux Mail hsting and Open-Xchange webmail can decide whether t sync and display all addresses in their Open-Xchange glbal address bk. Synchrnizatin f mailbx aliases and distributin lists: If a custmer's subscriptin includes Open-Xchange webmail access, all Messaging and Cllabratin actins invlving mailbx aliases and frwarding addresses (i.e., creating, changing, r deleting them) will be synced with the custmer s Open-Xchange glbal address bk. Direct administratin links: New entry pints have been added, enabling the Open-Xchange cntext administratr t lg in t the Open-Xchange Resurce and Grup administratin areas directly frm the Parallels custmer administratr cntrl panel. Link fr mbile device cnfiguratin: A new link in the Parallels end-user cntrl panel lets users dwnlad a dcument with instructins n hw t cnfigure their mbile device t wrk with Open-Xchange. Managing antispam lists frm within Open-Xchange webmail: End users can nw manage antispam lists (bth white and black) directly frm their Open-Xchange webmail, withut having t first sign in t the end-user cntrl panel. Deplyment Imprvements Parallels Operatins Autmatins deplyment ptins have been imprved in several ways: Mdular deplyment: Yu can nw deply each f the fllwing hsting mdules individually: Parallels Autmatin Platfrm Applicatin Packaging Standard Dedicated Hsting Parallels, 2010 Parallels Operatins Autmatin 5.0: What s New 5
6 Game Hsting Linux Mail Hsting Linux Shared Hsting Messaging and Cllabratin Parallels Panel Virtualizatin (Parallels Cntainers) Windws Shared Hsting Lad balancing and fault tlerance fr MPS servers: Yu can nw deply several MPS servers in the Parallels Operatins Autmatin Windws hsting infrastructure, with Parallels Operatins Autmatin prviding lad balancing and fault tlerance. Lad-balanced deplyment f Parallels Operatins Autmatin cntrl panel n Linux: Nw yu can deply Linux-based Parallels Operatins Autmatin user interface and branding servers in a clustered cnfiguratin, using netwrk lad-balancing technlgy. This apprach prvides bth high availability and scalability fr the Parallels Operatins Autmatin cntrl panel. Supprt fr dmain cntrllers running under Windws Server 2008: Active Directry can nw be deplyed n servers running Windws Server Autmated Linux-based hardware nde registratin: Registratin f Linux-based hardware ndes n lnger requires manual peratins n the remte hardware nde. Nw yu can register new hardware ndes using nly the Parallels Operatins Autmatin cntrl panel. Imprved supprt fr Parallels Virtuzz Cntainers 4.5 fr Windws: Nw yu can deply the fllwing Windws-based Parallels Operatins Autmatin services inside the Parallels Virtuzz Cntainers 4.5 fr Windws: Management nde Micrsft DNS Server Micrsft Internet Infrmatin Services versins 6.0 and 7.0 Windws File Manager Dmain parking server SSL prxy server SQL Server 2000, 2005, and 2008 SQL Web Data Administratr Micrsft Windws SharePint Services 3.0 Parallels Windws SiteBuilder Server AWStats Web statistics server Windws-based Prvisining Gateway Hst Windws Streaming Media Server CldFusin MX Server Custmer backup server Watchdg server Other Imprvements Other imprvements in Parallels Operatins Autmatin 5.0 include: SQL Server 2008: Yur custmers' databases can nw be prvisined n SQL Server 2008 ( Parallels, 2010 Parallels Operatins Autmatin 5.0: What s New 6
7 Open Fusin License Frmat: Parallels Operatins Autmatin nw supprts the Open Fusin license frmat, and n lnger supprts ld self-signed licenses. Yu can install Open Fusin licenses using Parallel Operatins Autmatin user interface mdule r via a public API (pem.upladlicense methd). Nte that if yu have Parallels Operatins Autmatin wrking in cnjunctin with Parallels Business Autmatin, yu wuld install the license thrugh Parallels Business Autmatin: in such a case, when yu re in Parallels Operatins Autmatin, the user interface mdule wrks in read-nly mde. Synchrnizatin f service user lckuts: Previus versins f Parallels Operatins Autmatin tracked incrrect lgin attempts and user lckuts fr Active Directry separately frm thse initiated thrugh Parallels Operatins Autmatin. Therefre, a malicius user wh was attempting t lg in via Outlk Web Access and was lcked ut by Active Directry culd cntinue trying t lg in thrugh the Parallels Operatins Autmatin cntrl panel. Nw, with lckut synchrnizatin, a user lcked ut f any hsted service, such as Outlk Web Access, will nt be able t lg in thrugh Parallels Operatins Autmatin Cntrl Panel and vice versa. And if the custmer administratr unlcks a user thrugh the Parallel Operatins Autmatin cntrl panel, the actin will be applied t Active Directry as well. MessageLabs Imprvements: The new release includes several MessageLabs imprvements, including: Multiple Dmain Templates: The Service Template nw supprts management f custmer and dmain templates fr MessageLabs bjects. The reprting statistic has als been changed t reflect different types f prtected recipients and the quantity f each, fr bth Micrsft Exchange and Qmail recipients. Direct lgin t MessageLabs Advanced Settings: If the MessageLabs resurce parameter Allw MessageLabs UI Lgin is enabled, the Parallel Operatins Autmatin end-user cntrl panel will display a link t the MessageLabs Cntrl Panel. By clicking n this link, the custmer can lg int MessageLabs and manage advanced features. Warning: MessageLabs API URLs have changed. If yu use the Parallels Operatins Autmatin MessageLabs mdule, yu will need t cnfirm the range f IP addresses that will need access befre yu upgrade t Parallels Operatins Autmatin 5.0, s yu can cnfigure the MessageLabs firewall t prvide access t these addresses. Please cntact a MessageLabs representative fr the new API URLs; therwise, the MessageLabs service will stp wrking after yu upgrade t Parallels Operatins Autmatin 5.0. Applicatin hsting imprvements. Parallels Operatins Autmatin 5.0 ffers several applicatin hsting enhancements, including: Applicatin branding: The new release supprts branding fr bth the applicatin URL and the applicatin settings, enabling yu and yur resellers t specify custm applicatin URLs and settings fr yur brands. The branded applicatin URL will be displayed in custmer cntrl panel, and the branded applicatin settings will be applied during prvisining f the applicatin. Parallels, 2010 Parallels Operatins Autmatin 5.0: What s New 7
8 Ability t Install Active Directry sync agent n yur dmain cntrller. Nw yu can install the Active Directry Sync Agent n yur n-premise dmain cntrller. Autmatic generatin f unique addresses: Parallels Operatins Autmatin allws yur custmers t frce the additin f unique identifiers t addresses based n user names. With this feature enabled, if a custmer has tw users sharing a similar name (like Jhn Smith and James Smith), Parallels Operatins Autmatin will create autmatically create unique mailbxes fr bth users (e.g., j.smith@... and j.smith2@...) instead f waiting fr a synchrnizatin cnflict t arise. Additinal supprt: The new release als includes supprt fr the Windws-based Prvisining Gateway Hst and applicatin license management. Additinal prduct dcumentatin is available n Parallels PartnerNet at Parallels, 2010 Parallels Operatins Autmatin 5.0: What s New 8
Intel Hybrid Cloud Management Portal Update FAQ. Audience: Public
Intel Hybrid Clud Management Prtal Update FAQ Audience: Public Purpse: Prepare fr the launch f the Intel Hybrid Clud Platfrm multi-user/multi-tier update Versin: Final FAQs What s new in the Intel Hybrid
More informationMaaS360 Cloud Extender
MaaS360 Clud Extender Installatin Guide Cpyright 2012 Fiberlink Cmmunicatins Crpratin. All rights reserved. Infrmatin in this dcument is subject t change withut ntice. The sftware described in this dcument
More informationZimbra Professional Services Portfolio, Purchasing Guide & Price List
In- Tuitin Netwrks Ltd Zimbra Prfessinal Services Prtfli, Purchasing Guide & Price List This dcument prvides an verview f In- Tuitin Netwrks Limited s range f Zimbra Prfessinal Services available n the
More informationLicensing the Core Client Access License (CAL) Suite and Enterprise CAL Suite
Vlume Licensing brief Licensing the Cre Client Access License (CAL) Suite and Enterprise CAL Suite Table f Cntents This brief applies t all Micrsft Vlume Licensing prgrams. Summary... 1 What s New in This
More informationInstallation Guide Marshal Reporting Console
Installatin Guide Installatin Guide Marshal Reprting Cnsle Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 2 Sftware Prerequisites 3 Installatin Prcedures 3 Appendix: Enabling
More informationCloud Services Frequently Asked Questions FAQ
Clud Services Frequently Asked Questins FAQ Revisin 1.0 6/05/2015 List f Questins Intrductin What is the Caradigm Intelligence Platfrm (CIP) clud? What experience des Caradigm have hsting prducts like
More informationInterworks Cloud Platform Citrix CPSM Integration Specification
Citrix CPSM Integratin Specificatin Cntents 1. Intrductin... 2 2. Activatin f the Integratin Layer... 3 3. Getting the Services Definitin... 4 3.1 Creating a Prduct Type per Lcatin... 5 3.2 Create Instance
More informationIntroduction to Mindjet MindManager Server
Intrductin t Mindjet MindManager Server Mindjet Crpratin Tll Free: 877-Mindjet 1160 Battery Street East San Francisc CA 94111 USA Phne: 415-229-4200 Fax: 415-229-4201 mindjet.cm 2013 Mindjet. All Rights
More informationHelpdesk Support Tickets & Knowledgebase
Helpdesk Supprt Tickets & Knwledgebase User Guide Versin 1.0 Website: http://www.mag-extensin.cm Supprt: http://www.mag-extensin.cm/supprt Please read this user guide carefully, it will help yu eliminate
More informationE-Biz Web Hosting Control Panel
1 f 38 E-Biz Web Hsting Cntrl Panel This dcument has been created t give yu a useful insight in t the Hsting Cntrl Panel available with E-Biz hsting services. Please nte: Optins available are dependent
More informationMigrating to SharePoint 2010 Don t Upgrade Your Mess
Migrating t SharePint 2010 Dn t Upgrade Yur Mess by David Cleman Micrsft SharePint Server MVP April 2011 Phne: (610)-717-0413 Email: inf@metavistech.cm Website: www.metavistech.cm Intrductin May 12 th
More informationOrganisational self-migration guide an overview V1-5 April 2014
Organisatinal self-migratin guide an verview V1-5 April 2014 Cpyright 2013, Health and Scial Care Infrmatin Centre. 1 Self Migratin t NHSmail an verview fr rganisatins Cntents Intrductin 3 1. Initial preparatins
More informationConfiguring an Email Client for your Hosting Support POP/IMAP mailbox
Cnfiguring an Email Client fr yur Hsting Supprt POP/IMAP mailbx This article lists the email settings and prt numbers fr pp and imap cnfiguratins, as well as fr SSL. It cntains instructins fr setting up
More informationServ-U Distributed Architecture Guide
Serv-U Distributed Architecture Guide Hrizntal Scaling and Applicatin Tiering fr High Availability, Security, and Perfrmance Serv-U Distributed Architecture Guide v14.0.1.0 Page 1 f 16 Intrductin Serv-U
More informationHow To Make A New System For A New Generation Of Computers In The European Republic
Clud Services Email Migratin Assisted Migratin Admin Guide 10/19/2014 ACCOUNT ACTIVATION AND DATA MIGRATION ASSISTED CLOUD MIGRATION Fr mre cmplex migratin prjects, ur Prfessinal Services persnnel migrate
More informationOften people have questions about new or enhanced services. This is a list of commonly asked questions and answers regarding our new WebMail format.
Municipal Service Cmmissin Gerald P. Cle Frederick C. DeLisle Thmas M. Kaul Gregry L. Riggle Stanley A. Rutkwski Electric, Steam, Water Cable Televisin and High Speed Internet Service since 1889 Melanie
More informationRemote Setup and Configuration of the Outlook Email Program Information Technology Group
Remte Setup and Cnfiguratin f the Outlk Email Prgram Infrmatin Technlgy Grup The fllwing instructins will help guide yu in the prper set up f yur Outlk Email Accunt. Please nte that these instructins are
More informationRelease Notes. Dell SonicWALL Email Security 7.4.3 firmware is supported on the following appliances: Dell SonicWALL Email Security 200
Release Ntes Email Security Dell SnicWALL Email Security 7.4.3 SnicOS Cntents System Cmpatibility... 1 Enhancements in Email Security 7.4.3... 2 Knwn Issues... 3 Upgrading t Email Security 7.4.3... 4 Related
More informationPexip Infinity and Cisco UCM Deployment Guide
Intrductin Pexip Infinity and Cisc UCM Deplyment Guide The Cisc Unified Cmmunicatins Manager (CUCM) is a SIP registrar and call cntrl device. This guide describes hw t integrate a single Pexip Infinity
More informationDeployment Overview (Installation):
Cntents Deplyment Overview (Installatin):... 2 Installing Minr Updates:... 2 Dwnlading the installatin and latest update files:... 2 Installing the sftware:... 3 Uninstalling the sftware:... 3 Lgging int
More informationImplementing SQL Manage Quick Guide
Implementing SQL Manage Quick Guide The purpse f this dcument is t guide yu thrugh the quick prcess f implementing SQL Manage n SQL Server databases. SQL Manage is a ttal management slutin fr Micrsft SQL
More informationBackupAssist SQL Add-on
WHITEPAPER BackupAssist Versin 6 www.backupassist.cm 2 Cntents 1. Requirements... 3 1.1 Remte SQL backup requirements:... 3 2. Intrductin... 4 3. SQL backups within BackupAssist... 5 3.1 Backing up system
More informationUnified Communications
Office f Infrmatin Technlgy Services Service Level Agreement Unified Cmmunicatins Nvember 7, 2013 v2.2 Service Descriptin Unified Cmmunicatins Service Descriptin ITS Unified Cmmunicatins ffers a number
More informationUser Guide Version 3.9
User Guide Versin 3.9 Page 2 f 22 Summary Cntents 1 INTRODUCTION... 3 1.1 2 CREATE A NEW ACCOUNT... 4 2.1 2.2 3 NAVIGATION... 3 CREATE AN EMAIL ACCOUNT... 4 CREATE AN ALIAS ACCOUNT... 6 MODIFYING AN EXISTING
More informationConnecting to Email: Live@edu
Cnnecting t Email: Live@edu Minimum Requirements fr Yur Cmputer We strngly recmmend yu upgrade t Office 2010 (Service Pack 1) befre the upgrade. This versin is knwn t prvide a better service and t eliminate
More informationFOCUS Service Management Software Version 8.5 for CounterPoint Installation Instructions
FOCUS Service Management Sftware Versin 8.5 fr CunterPint Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin instructins will
More informationGateway Agent - First Amendment to the High Level Design Document
Gateway Agent - First Amendment t the High Level Design Dcument Scpe The Gateway Agent HLD thrugh update 1 assumes that nly the Cntrl App, while cnnected t the prximal netwrk, can initiate new clud services.
More informationINUVIKA OPEN VIRTUAL DESKTOP ENTERPRISE
INUVIKA OPEN VIRTUAL DESKTOP ENTERPRISE MIGRATION GUIDE Mathieu Schires Versin 1.0 Published 06/03/2015 This dcument describes the preparatin and steps t fllw t upgrade an OVD farm frm Inuvika OVD 0.9.x
More informationFOCUS Service Management Software Version 8.5 for Passport Business Solutions Installation Instructions
FOCUS Service Management Sftware fr Passprt Business Slutins Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin instructins
More informationConfiguring, Monitoring and Deploying a Private Cloud with System Center 2012 Boot Camp
Cnfiguring, Mnitring and Deplying a Private Clud with System Center 2012 Bt Camp Length: 5 Days Technlgy: Micrsft System Center 2012 Delivery Methd: Instructr-led Hands-n Audience Prfile This curse is
More informationDiagnostic Manager Change Log
Diagnstic Manager Change Lg Updated: September 8, 2015 4.4.4090 Features and Issues Supprt fr Office 365 Tenants Yu can nw: Mnitr the status f Office 365 Services (including SharePint Online, Exchange
More informationWebalo Pro Appliance Setup
Webal Pr Appliance Setup 1. Dwnlad the Webal virtual appliance apprpriate fr yur virtualizatin infrastructure, using the link yu were emailed. The virtual appliance is delivered as a.zip file that is n
More informationGetting Started Guide
AnswerDash Resurces http://answerdash.cm Cntextual help fr sales and supprt Getting Started Guide AnswerDash is cmmitted t helping yu achieve yur larger business gals. The utlined pre-launch cnsideratins
More informationTen Steps for an Easy Install of the eg Enterprise Suite
Ten Steps fr an Easy Install f the eg Enterprise Suite (Acquire, Evaluate, and be mre Efficient!) Step 1: Dwnlad the eg Sftware; verify hardware and perating system pre-requisites Step 2: Obtain a valid
More informationMeeting Minutes for January 17, 2013
There are tw purpses t these bi-mnthly calls: Meeting Minutes fr January 17, 2013 1. Prvide updates that may affect wrkflw user studies 2. Prvide a frum fr MIP Studies Users t ask questins and raise cncerns
More informationCloud Contact Centre. Getting smart with customer contact
Clud Cntact Centre Getting smart with custmer cntact Getting smart with custmer cntact Clud Cntact Centre enables businesses t deliver superir custmer service every time, quickly and affrdably, with the
More informationViPNet VPN in Cisco Environment. Supplement to ViPNet Documentation
ViPNet VPN in Cisc Envirnment Supplement t ViPNet Dcumentatin 1991 2015 Inftecs Americas. All rights reserved. Versin: 00121-04 90 02 ENU This dcument is included in the sftware distributin kit and is
More informationHow To Install Fcus Service Management Software On A Pc Or Macbook
FOCUS Service Management Sftware Versin 8.4 fr Passprt Business Slutins Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin
More informationPassword Reset for Remote Users
1 Passwrd Reset fr Remte Users Curin prvides a cmpnent fr the PasswrdCurier Passwrd Prvisining System that manages the lcal passwrd cache in cnjunctin with self-service passwrd reset activities. The slutin
More informationLearn More Cloud Extender Requirements Cheat Sheet
MaaS360.cm > Learn Mre Learn Mre Clud Extender Requirements Cheat Sheet OVERVIEW This dcument defines all requirements t ensure a successfully installatin f the Clud Extender t enable use f ActiveSync
More informationHarePoint HelpDesk for SharePoint. For SharePoint Server 2010, SharePoint Foundation 2010. User Guide
HarePint HelpDesk fr SharePint Fr SharePint Server 2010, SharePint Fundatin 2010 User Guide Prduct versin: 14.1.0 04/10/2013 2 Intrductin HarePint.Cm (This Page Intentinally Left Blank ) Table f Cntents
More informationJunos Pulse Instructions for Windows and Mac OS X
Juns Pulse Instructins fr Windws and Mac OS X When yu pen the Juns client fr the first time yu get the fllwing screen. This screen shws yu have n cnnectins. Create a new cnnectin by clicking n the + icn.
More informationLab 12A Configuring Single Sign On Service
Lab 12A Cnfiguring Single Sign On Service Intrductin In this lab exercise we will see hw t cnfigure the Single Sign On Service and cnfigure Individual and Grup Enterprise Applicatin Definitins. The lab
More informationServ-U Distributed Architecture Guide
Serv-U Distributed Architecture Guide Hrizntal Scaling and Applicatin Tiering fr High Availability, Security, and Perfrmance Serv-U Distributed Architecture Guide v15.1.2.0 Page 1 f 20 Intrductin Serv-U
More informationAvatier Identity Management Suite
Avatier Identity Management Suite AIMS Versin 9 System Requirements Versin 9 2603 Camin Ramn Suite 110 San Ramn, CA 94583 Phne: 800-609-8610 925-217-5170 FAX: 925-217-0853 Email: supprt@avatier.cm Page
More informationIntroduction LIVE MAPS UNITY PORTAL / INSTALLATION GUIDE. 2015 Savision B.V. savision.com All rights reserved.
Rev 7.5.0 Intrductin 2 LIVE MAPS UNITY PORTAL / INSTALLATION GUIDE 2015 Savisin B.V. savisin.cm All rights reserved. This manual, as well as the sftware described in it, is furnished under license and
More informationEmail Setup PPD IT How-to Guides June 2010
Email Setup Cntents Email Infrmatin... 2 IMAP and POP3 settings... 2 Cnfiguring Micrsft Outlk 2007... 2 Archiving mail... 3 Cnfiguring AutArchive in Micrsft Outlk 2007... 3 Access frm ff site... 4 Cnfiguring
More informationMobile Deployment Guide For Apple ios
Fr Apple ios Cpyright This dcument is prtected by the United States cpyright laws, and is prprietary t Zscaler Inc. Cpying, reprducing, integrating, translating, mdifying, enhancing, recrding by any infrmatin
More informationReadme File. Purpose. Introduction to Data Integration Management. Oracle s Hyperion Data Integration Management Release 9.2.
Oracle s Hyperin Data Integratin Management Release 9.2.1 Readme Readme File This file cntains the fllwing sectins: Purpse... 1 Intrductin t Data Integratin Management... 1 Data Integratin Management Adapters...
More informationCourse Outline (70-413)
Curse Outline (70-413) Mdule 1: Planning Server Upgrade and Migratin This mdule explains hw t plan a server upgrade and migratin strategy. Upgrade and Migratin Cnsideratins Creating a Server Upgrade and
More informationCitrix XenApp 6.5 Basic Administration
Citrix XenApp 6.5 Basic Administratin Descriptin: Days: 5 Prerequisites: Citrix XenApp 6.5 Basic Administratin training curse prvides the fundatin necessary fr administratrs t effectively centralize and
More informationConnector for Microsoft Dynamics Installation Guide
Micrsft Dynamics Cnnectr fr Micrsft Dynamics Installatin Guide June 2014 Find updates t this dcumentatin at the fllwing lcatin: http://g.micrsft.cm/fwlink/?linkid=235139 Micrsft Dynamics is a line f integrated,
More informationSMART Active Directory Migrator 9.0.2. Requirements
SMART Active Directry Migratr 9.0.2 January 2016 Table f Cntents... 3 SMART Active Directry Migratr Basic Installatin... 3 Wrkstatin and Member Server System... 5 Netwrking... 5 SSL Certificate... 6 Service
More informationBASIC TECHNICAL FEATURE DESCRIPTION
BASIC TECHNICAL FEATURE DESCRIPTION AUDRIGA EMAIL AND GROUPWARE MIGRATION SERVICE Versin 1.3 Datum 20.09.2013 Kntakt Hans-Jörg Happel (happel@audriga.cm) TECHNICAL FEATURE DESCRIPTION This is a basic technical
More informationWatchDox Server. Administrator's Guide. Version 3.8.5
WatchDx Server Administratr's Guide Versin 3.8.5 Cnfidentiality This dcument cntains cnfidential material that is prprietary WatchDx. The infrmatin and ideas herein may nt be disclsed t any unauthrized
More informationSTIOffice Integration Installation, FAQ and Troubleshooting
STIOffice Integratin Installatin, FAQ and Trubleshting Installatin Steps G t the wrkstatin/server n which yu have the STIDistrict Net applicatin installed. On the STI Supprt page at http://supprt.sti-k12.cm/,
More informationCopyright 2013, SafeNet, Inc. All rights reserved. http://www.safenet-inc.com/ We have attempted to make these documents complete, accurate, and
ii Cpyright 2013, SafeNet, Inc. All rights reserved. http://www.safenet-inc.cm/ We have attempted t make these dcuments cmplete, accurate, and useful, but we cannt guarantee them t be perfect. When we
More informationSetting up your New Staff Voicemail. EVA: Exchange Voicemail Access. IT Services
Setting up yur New Staff Vicemail EVA: Exchange Vicemail Access IT Services 1. Welcme t the Exchange 2010 Unified Messaging Instructins fr campus Staff vicemail Cventry University is rlling ut a new email
More informationInstallation Guide Marshal Reporting Console
INSTALLATION GUIDE Marshal Reprting Cnsle Installatin Guide Marshal Reprting Cnsle March, 2009 Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 3 Sftware Prerequisites 3 Installatin
More informationSBClient and Microsoft Windows Terminal Server (Including Citrix Server)
SBClient and Micrsft Windws Terminal Server (Including Citrix Server) Cntents 1. Intrductin 2. SBClient Cmpatibility Infrmatin 3. SBClient Terminal Server Installatin Instructins 4. Reslving Perfrmance
More informationDocAve 6 Supplementary Tools
DcAve 6 Supplementary Tls User Guide Service Pack 6 Cumulative Update 1 Issued December 2015 1 Table f Cntents What s New in this Guide... 6 Befre Yu Begin... 6 Cnfiguratin... 7 Submitting Dcumentatin
More informationImplementing ifolder Server in the DMZ with ifolder Data inside the Firewall
Implementing iflder Server in the DMZ with iflder Data inside the Firewall Nvell Cl Slutins AppNte www.nvell.cm/clslutins JULY 2004 OBJECTIVES The bjectives f this dcumentatin are as fllws: T cnfigure
More informationCNS-205: Citrix NetScaler 11 Essentials and Networking
CNS-205: Citrix NetScaler 11 Essentials and Netwrking Overview The bjective f the Citrix NetScaler 11 Essentials and Netwrking curse is t prvide the fundatinal cncepts and skills necessary t implement,
More informationCorporate Profile, 2014
Cpyright 2014 IT-Serve.cm All rights reserved. IT-Serve.cm Crprate Prfile, 2014 Internatinal experience, Reginal reach, Lcal understanding Dubai Abu Dhabi Sharjah Oman Qatar Saudi Arabia IT-Serve.cm PO
More informationNew in this release. Sphere 9.4.3.2 (October 2013)
New in this release Sphere 9.4.3.2 (Octber 2013) The fllwing client-facing changes were implemented: An issue that prevented certain Friends Asking Friends spnsrship levels frm appearing as ptins n the
More informationTable of Contents. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
Table f Cntents Tp Pricing and Licensing Questins... 2 Why shuld custmers be excited abut Micrsft SQL Server 2012?... 2 What are the mst significant changes t the pricing and licensing fr SQL Server?...
More informationHow To Install An Orin Failver Engine On A Network With A Network Card (Orin) On A 2Gigbook (Orion) On An Ipad (Orina) Orin (Ornet) Ornet (Orn
SlarWinds Technical Reference Preparing an Orin Failver Engine Installatin Intrductin t the Orin Failver Engine... 1 General... 1 Netwrk Architecture Optins and... 3 Server Architecture Optins and... 4
More informationThis guide is intended for administrators, who want to install, configure, and manage SAP Lumira, server for BI Platform
Hw T install SAP Lumira, server n SAP BusinessObjects BI platfrm Distributed Install Applies t: SAP Lumira, server versin fr the SAP BusinessObjects BI platfrm Summary This guide is intended fr administratrs,
More informationInformation Services Hosting Arrangements
Infrmatin Services Hsting Arrangements Purpse The purpse f this service is t prvide secure, supprted, and reasnably accessible cmputing envirnments fr departments at DePaul that are in need f server-based
More informationWatchDox for Windows User Guide
WatchDx fr Windws User Guide Versin 3.9.7 Cnfidentiality This dcument cntains cnfidential material that is prprietary WatchDx. The infrmatin and ideas herein may nt be disclsed t any unauthrized individuals
More informationImproved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1
Imprved Data Center Pwer Cnsumptin and Streamlining Management in Windws Server 2008 R2 with SP1 Disclaimer The infrmatin cntained in this dcument represents the current view f Micrsft Crpratin n the issues
More informationLevel 1 Technical. RealPresence Web Suite and Web Suite Pro. Contents
Level 1 Technical RealPresence Web Suite and Web Suite Pr Cntents 1 - Glssary... 2 2 Features... 3 RealPresence Platfrm integratin... 3 RealPresence Web Suite Sftware... 3 Sftware Keys... 3 3 - Web Client
More informationIntegrating With incontact dbprovider & Screen Pops
Integrating With incntact dbprvider & Screen Pps incntact has tw primary pints f integratin. The first pint is between the incntact IVR (script) platfrm and the custmer s crprate database. The secnd pint
More informationService Desk Self Service Overview
Tday s Date: 08/28/2008 Effective Date: 09/01/2008 Systems Invlved: Audience: Tpics in this Jb Aid: Backgrund: Service Desk Service Desk Self Service Overview All Service Desk Self Service Overview Service
More informationRelease Notes. Dell SonicWALL Email Security 8.0 firmware is supported on the following appliances: Dell SonicWALL Email Security 200
Email Security Dell SnicWALL Email Security 8.0 SnicOS Cntents System Cmpatibility... 1 Enhancements in Email Security 8.0... 3 Knwn Issues... 13 Reslved Issues... 13 Upgrading t Email Security 8.0...
More informationOutlook Web Access Training Light Version: Using a browser other than Internet Explorer 6.0 or later. A NWOCA Training Session
Outlk Web Access Training Light Versin: Using a brwser ther than Internet Explrer 6.0 r later A NWOCA Training Sessin 1 Lg On T Lg On t yur OutLk Web Access accunt, either: G t this URL: https://dwa.nwca.rg
More informationAdobe Sign. Enabling Single Sign-On with SAML Reference Guide
Enabling Single Sign-On with SAML Reference Guide 2016 Adbe Systems Incrprated. All Rights Reserved. Prducts mentined in this dcument, such as the services f identity prviders Micrsft Active Directry Federatin,
More informationUC4 AUTOMATED VIRTUALIZATION Intelligent Service Automation for Physical and Virtual Environments
Fr mre infrmatin abut UC4 prducts please visit www.uc4.cm. UC4 AUTOMATED VIRTUALIZATION Intelligent Service Autmatin fr Physical and Virtual Envirnments Intrductin This whitepaper describes hw the UC4
More informationState of Wisconsin Division of Enterprise Technology (DET) Distributed Database Hosting Service Offering Definition (SOD)
State f Wiscnsin Divisin f Enterprise Technlgy (DET) Distributed Database Hsting Service Offering Definitin (SOD) Distributed Database Hsting SOD Page 1 12/9/2010 Dcument Revisin Histry (Majr Pst Publishing
More informationZscaler Cloud Update NEW FEATURES
Zscaler Clud Update FALL 2014 RELEASE UPDATE SUMMARY This release intrduces a new unified user interface that features redesigned Plicy and Administratin tabs integrated with the Dashbard and Analytics.
More informationAvePoint High Speed Migration Supplementary Tools
AvePint High Speed Migratin Supplementary Tls User Guide Issued April 2016 1 Table f Cntents Intrductin... 3 MD5 Value Generatr Tl... 3 Azure Data Uplad Tl... 3 Dwnlading and Unpacking the Tl... 4 Using
More informationA Beginner s Guide to Building Virtual Web Servers
A Beginner s Guide t Building Virtual Web Servers Cntents Intrductin... 1 Why set up a web server?... 2 Installing Ubuntu 13.04... 2 Netwrk Set Up... 3 Installing Guest Additins... 4 Updating and Upgrading
More informationLaunchPad is your personal cloud desktop giving access to school from anywhere.
LaunchPad Persnal Clud Desktp Persnal Clud Desktp fr educatin ClassLink LaunchPad is the first K-12 persnal clud desktp that gives teachers and students access t all their applicatins and files fr anywhere,
More informationUser Guide Version 4.4
User Guide Versin 4.4 Page 2 f 41 EastStreMaker Pr 4.4 Summary Cntents 1 INTRODUCTION... 3 1.1 NAVIGATION... 3 2 EASYSTOREMAKER PRO... 5 2.1 CONFIGURATION WIZARD... 5 2.2 STORE CONFIGURATION... 13 2.2.1
More informationABELMed Platform Setup Conventions
ABELMed Platfrm Setup Cnventins 1 Intrductin 1.1 Purpse f this dcument The purpse f this dcument is t prvide prspective ABELMed licensees and their hardware vendrs with the infrmatin that they will require
More informationLicensing Windows Server 2012 for use with virtualization technologies
Vlume Licensing brief Licensing Windws Server 2012 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents This
More informationClick Studios. Passwordstate. SafeNet Two-Factor Configuration
Passwrdstate SafeNet Tw-Factr Cnfiguratin This dcument and the infrmatin cntrlled therein is the prperty f Click Studis. It must nt be reprduced in whle/part, r therwise disclsed, withut prir cnsent in
More informationAccess the SQLsafe Release Notes
Access the SQLsafe Release Ntes SQLsafe is a pwerful backup and recvery slutin that greatly reduces backup and recvery time, minimizes strage requirements, and prvides enterprise management capabilities
More informationWhat s New in Newforma Project Center Tenth Edition
What s New in Newfrma Prject Center Tenth Editin This dcument cntains a cmprehensive list f new features and majr enhancements t existing features, including dzens f custmer-requested imprvements, that
More informationISAM TO SQL MIGRATION IN SYSPRO
118 ISAM TO SQL MIGRATION IN SYSPRO This dcument is aimed at assisting yu in the migratin frm an ISAM data structure t an SQL database. This is nt a detailed technical dcument and assumes the reader has
More informationFirewall/Proxy Server Settings to Access Hosted Environment. For Access Control Method (also known as access lists and usually used on routers)
Firewall/Prxy Server Settings t Access Hsted Envirnment Client firewall settings in mst cases depend n whether the firewall slutin uses a Stateful Inspectin prcess r ne that is cmmnly referred t as an
More informationExercise 5 Server Configuration, Web and FTP Instructions and preparatory questions Administration of Computer Systems, Fall 2008
Exercise 5 Server Cnfiguratin, Web and FTP Instructins and preparatry questins Administratin f Cmputer Systems, Fall 2008 This dcument is available nline at: http://www.hh.se/te2003 Exercise 5 Server Cnfiguratin,
More informationCustomer no.: enter customer no. Contract no.: enter contract no.
Annex Versin: 2.0 Specificatin f services E-mail and telephne supprt by and between (client) and secunet Security Netwrks AG Krnprinzenstrasse 30 45128 Essen Germany (secunet r cntractr) Custmer n.: enter
More informationMITEL OPEN INTEGRATION GATEWAY (OIG): END- CUSTOMER DEVELOPMENT & LICENSING
MITEL OPEN INTEGRATION GATEWAY (OIG): END- CUSTOMER DEVELOPMENT & LICENSING JULY, 2014 The infrmatin cnveyed in this dcument is cnfidential and prprietary t Mitel and is intended slely fr Mitel emplyees
More informationIn addition to assisting with the disaster planning process, it is hoped this document will also::
First Step f a Disaster Recver Analysis: Knwing What Yu Have and Hw t Get t it Ntes abut using this dcument: This free tl is ffered as a guide and starting pint. It is des nt cver all pssible business
More informationCXA-206-1 Citrix XenApp 6.5 Basic Administration
CXA-206-1 Citrix XenApp 6.5 Basic Administratin Citrix XenApp 6.5 Basic Administratin training curse prvides the fundatin necessary fr administratrs t effectively centralize and manage applicatins in the
More informationReadme File. Purpose. What is Translation Manager 9.3.1? Hyperion Translation Manager Release 9.3.1 Readme
Hyperin Translatin Manager Release 9.3.1 Readme Readme File This file cntains the fllwing sectins: Purpse... 1 What is Translatin Manager 9.3.1?... 1 Cmpatible Sftware... 2 Supprted Internatinal Operating
More informationPreparing to Deploy Reflection : A Guide for System Administrators. Version 14.1
Preparing t Deply Reflectin : A Guide fr System Administratrs Versin 14.1 Table f Cntents Table f Cntents... 2 Preparing t Deply Reflectin 14.1:... 3 A Guide fr System Administratrs... 3 Overview f the
More informationTipsheet: Sending Out Mass Emails in ApplyYourself
GEORGETOWN GRADUATE SCHOOL Tipsheet: Sending Out Mass Emails in ApplyYurself In ApplyYurself (AY), it is very simple and easy t send a mass email t all f yur prspects, applicants, r students with applicatins
More informationLicensing Windows Server 2012 R2 for use with virtualization technologies
Vlume Licensing brief Licensing Windws Server 2012 R2 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 R2 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents
More information