RECRUITMENT. Administrator/Receptionist Application Pack. Futures Community College Application Pack: Administrator/Receptionist

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1 Administrator/Receptionist Application Pack

2 Message from the Headteacher A school rooted in success at the heart of the community Futures Community College represents a unique opportunity to shape the future of education. Ofsted say that leaders are ambitious for the School to improve, have high expectations and are setting a clear direction. Students come first and their learning is paramount. Futures Community College can offer you a unique opportunity to be part of a team engaged in creating rapid and long term success in improving outcomes for young people and enhancing their life experience. We are doing this by leading learning in a culture which will: Raise standards and expectations in an inclusive learning environment; Inspire, encourage and challenge all to reach their full potential; and Generate pride in and celebration of the achievements of our students and staff. The School received an award in September 2015 from PiXL for Achieving Outstanding GCSE results in The award was as a result of an increase, more than double on last year s figure, including English and maths. PiXL (Partners in Excellence) led by Sir John Rowling, is an organisation of over 1,500 secondary schools. The successful candidate will be responsible for supporting the smooth running of the School by providing efficient, courteous and professional administrative support and receptionist services. The post is required as soon as possible and the closing date for applications is pm on Monday, 2 November, Please apply by completing an Application Form which can be obtained from the School website or by ing We look forward to hearing from you. Yours sincerely Stuart Reynolds Headteacher

3 RECRUITMENT

4 Flavour of the local area The School is situated near one of Southend s many attractive Victorian conservation areas. The area benefits from being very close to the lively Southend town centre as well as a short walk from the attractive Cliff Gardens and the seafront. Southend is a lively, thriving town with seven miles of seafront (with a number of Blue Flag beaches), the world s longest pleasure pier (1.25 miles in length!), a busy shopping centre, many diverse places to eat and drink, a world class diving and swimming centre and plenty of cultural offerings including two theatres and a number of museums and galleries. The town also benefits from a wide range of excellent schools and colleges as well as being the home of one of Essex University s campuses. Southend also benefits from superb transport links, including excellent road links, two rail lines going into London (which is less than an hour away), and our rapidly developing London Southend Airport which flies to a growing number of destinations throughout Europe.

5 Administrator/Receptionist: Person Specification Qualifications and experience Essential Desirable Educated to degree standard or equivalent Good pass in English GCSE (or equivalent) Good pass in Maths GCSE (or equivalent) Knowledge and experience of school administration Practical experience of managing computer systems Evidence of commitment to own professional development Experience of working as a receptionist High quality ICT skills, including thorough working knowledge of Office software Personal Qualities Stamina, energy, resilience and sense of humour Calm and patient Team player Flexible Skills and abilities Ability to complete returns, write letters and reports Ability to exchange information clearly and sensitively Understand and comply with procedures and legislation relating to confidentiality Ability to manage difficult or controversial exchanges Able to use systems to share and safeguard information Understand the importance of physical and emotional wellbeing Establish effective relationships with those working in and with the School Empathetic, assertive and a good role model Able to work effectively in teams as member or leader Good understanding of the learning experience provided by the School Able to self-manage, make decisions and work on own initiative Be well organised Understand the importance of personal, professional presentation and behaviour Able to ensure that deadlines are met Demonstrate a highly creative approach to work Demonstrate a commitment to equality Understanding of Health & Safety Understand and comply with Safeguarding and Child Protection procedures Demonstrate a clear commitment to develop and learn in the role Administrator/Receptionist: Job Description

6 JOB TITLE: Administrative Assistant/Receptionist NJC SCALE RANGE: [Band 3] Range Responsible to: Office Manager Purpose: To support the smooth running of the School by providing efficient, courteous and professional administrative support and receptionist services Clerical/Administrative: To provide general administrative support as required; directed by the Office Manager and to carry out all duties efficiently and to a high standard Duties include: To receive and deal with enquiries from parents, staff, students and governors both over the telephone and in person To liaise with Data Manager to ensure student records are kept up-to-date To input and ensure the accuracy of data onto the computer To provide assistance with first aid as required To assist with parental contact when students are absent To effectively use SIMS, desk top publishing and word-processing/ typing facilities to ensure the production of letters, reports and documents, as required To operate and maintain appropriate databases and spreadsheets To assist staff in arranging visits as required To call the on-call teacher to go to requested classrooms as required To be responsible for maintaining the on-call log To take minutes of meetings, as required To maintain a stock control system and order goods, as necessary To undertake administrative duties arising from the ordering of items relating to postage To undertake administrative duties, as required, relating to and arising from the recruitment of staff To undertake filing, photocopying and distributing forms/letters as required To send and receive faxes as required To be responsible for the sorting and distributing of incoming mail, including electronic, and the sending of outgoing post To offer support to teachers for various things including locating staff, students etc. Accessing information on the management information system for telephone numbers and contact details To collect and issue receipts for other monies as required, including uniform, trips and photographs Reception: To operate a Reception Service that promotes a professional image of the School. Duties include: Processing telephone calls and ensuring appropriate action is taken in a timely manner To be responsible for maintaining a telephone call log Ensuring that face to face enquiries from visitors, parents, staff and students are dealt with appropriately Greeting visitors and ensuring security arrangements are always complied with, including the issue of Visitor s Badges and signing of the visitors book Providing hospitality for visitors to the School as required Trouble shooting problems/issues for parents Making calls to parents/carers at the request of teachers Operating standard office equipment, e.g. fax machine, franking machine and photocopier Accepting and signing for deliveries as appropriate

7 Logging of spare classroom keys used by supply and other teachers In the absence of the First Aider, to liaise with parents regarding pupils sickness/injury To assist with visits from nurse, dentist etc. To assist with the general welfare of students To pass on monies/lunches/messages etc. to students as required Notes: The above responsibilities are subject to the general duties and responsibilities contained in the statement of the Conditions of Employment The job description allocates duties and responsibilities but does not direct the amount of time to be spent carrying them out This job description is not necessarily a comprehensive definition of the post. It will be reviewed at least once a year and it may be subject to modification or amendment at any time after consultation with the post holder Futures Community College Southchurch Boulevard Southend-on-Sea SS2 4UY