MEDICAL OFFICE ASSISTANTS PCM Training

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1 MEDICAL OFFICE ASSISTANTS PCM Training 1

2 Learning Objectives OBJECTIVES 1. Understand access to IH via iconnect4 2. Review privacy & security guidelines 3. Log on/off Meditech 6 4. Understand what PCM is 5. Access Patient Lists 6. Access patients Enterprise Medical Records (EMR formally PCI)

3 Access to Interior Health Interior Health has upgraded remote access Branded as iconnect4 Improved security Allows access to Meditech 6 Functional for both Windows and Macintosh environments

4 Access to Interior Health How did IH communicate this upgrade? Notice to all external stakeholders Specifically for physicians/moas: Notice on current remote access3 portal Notice in IH Physician Newsletter Distribution memo to all physicians

5 Access to Interior Health Have you upgraded to iconnect4 yet? If not, use the following link for instructions: For assistance call IH Service Desk: , option #2

6 Access to Interior Health

7 Information Privacy & Security You are responsible for everything that is accessed under your user ID & password You are responsible to sign off or suspend your session if you walk away from your computer

8 Information Privacy & Security Sensitive patient information is contained in patient health records EMRs Only access patients EMRs on a need to know basis Do not access EMRs of yourself, family, friends, neighbor, or co-worker

9 Information Privacy & Security IH is legally & ethically bound by federal & provincial legislation to ensure patient records are secure Audits are regularly undertaken to ensure access is legitimate and appropriate

10 Log on to Meditech Log on to Meditech is synchronized to your Windows log on via iconnect4 IH Access Team have provided authorized individuals with username (mnemonic) and password

11 Meditech 6 Once logged on via remote access portal, click on the Meditech 6 icon

12 Physician Care Manager - PCM User automatically logged on to physician desktop Click on Physician Care Manager, or Rounds List

13 PCM Custom Rounds List

14 What is PCM? Physician Care Manager PCM is a desktop which collects, stores, displays data & information for individuals from any Meditech routine, or application from other vendors Similar to PCI in current Meditech system

15 What is PCM? Includes information from many facilities and programs Hospitals inpatient, outpatient, ER, SDC Mental Health Programs Public Health Programs Home & Community Care Chronic Disease & Primary Health Centers Residential Facilities

16 PCM for MOAs PCM will open per your role as MOA This access will allow MOAs to view patient information only information for patients associated with physicians with whom you work MOAs in specialists offices will have unrestricted access

17 PCM for MOAs Authorized users can view demographics clinical reports physician & allied health orders entered lab, microbiology, blood bank reports medications administered

18 PCM for MOAs Information is never purged from PCM Not all information is being converted to new Meditech Users will continue to have access to current Meditech PCI from a link

19 PCI Link

20 PCM Patient Lists

21 PCM Patient Lists expanded list

22 PCM Patient Lists

23 PCM Patient Lists Any Location

24 PCM functionality - EMR Click on Find Patient Enter Williams, Mary Click on F11 or use mouse & click on search button in footer

25 PCM functionality Patient Lists Find Patient Click on Find Patient

26 PCM functionality - EMR

27 PCM functionality EMR

28 PCM functionality - EMR

29 PCM functionality - EMR

30 PCM functionality - EMR

31 PCM functionality - EMR

32 PCM functionality - EMR

33 PCM functionality - Practice Log on to IH with own username & password Click on Meditech test icon Go to find patient routine Search for: Williams, Mary PCM Demo Rihparallel,Lorelei Precious Bond, Erica

34 PCM functionality - Practice Mary Williams exercise review information on Summary Panel click on buttons at top of Summary panel, and review each for relevance to your role review visit history on Select Visits panel, select a specific inpatient visit to view review information on Review Visit panel; click on More Detail button in footer

35 PCM functionality - Practice Mary Williams exercise continued review information on Reports panel note buttons at top listing Report categories; open a category; click on column heading to re-sort; click on clip board, click on printer icon in upper left of opened report review information on lab panels Lab, Micro, Blood Bank. Note printing of lab report review information on Patient Care panel.

36 PCM functionality - Practice Lorelei Precious Rihparallel exercise find patient in MPI; note link to baby s chart; click on link Access Review Visit Panel, Laboratory Panel, Reports Panel, PCS panel Open Community Liaison report on PCS panel & review

37 PCM Functionality for MOAs

38 MEDITECH PCM - Support Post Go-live Support for MOAs Call the IH Service Desk , option 2

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