How to Connect to UCO s Wireless Network on an Android Device

Transcription

1 How to Connect to UCO s Wireless Network on an Android Device These instructions will work for most Android devices, including phones and tablet devices. The only issue you may run into is some of the screens in this walk-through will more than likely look different than what you see on your device. 1. Tap on the Menu icon on your Android device. This icon will vary depending on your device. It may look like 4 boxes, as it does in this picture, or four horizontal lines. The icon on this phone is outlined in Red. 2. This will open a small menu on the bottom of your screen. You now need to look for an icon labeled Settings. More than likely the icon looks like a gear. The settings icon is outlined in Red on this device. 3. This will open your settings menu. At the top of this menu is Wireless & Networks, which is outlined in Red. Tap on this option to open your wireless settings.

2 4. This will show your wireless settings. Make sure the Wi-Fi box is checked so we know your wireless antenna is turned on. This is outlined in Red. Next, tap on Wi-Fi Settings which is the option below the Wi-Fi check box. 5. We should now see a list of the wireless networks within range of your Android device. It may take a moment to update, but we are looking for UCO_SECURE. Make sure you select this option and not UCO. Tap in the Red outline to select the UCO_SECURE network. 6. This will give us a pop-up window. In the first option, it asks you for EAP Method. Make sure you choose PEAP. The next option is called Phase 2 Authentication. Make sure you choose MSCHAPV2. The next two options, CA Certificate and User Certificate should be left unspecified.

3 7. Scroll down and it will prompt you for your identity and password. The Anonymous Identity should be left blank. Make sure you use the correct login credentials. If you are a Student, or an Adjunct Instructor, you will log in using your UConnect username and password. If you are a full time Faculty/Staff member, you will log in using your domain username and password. This is the same as what you use to log into your office computer. Once you have filled in your username and password, tap the Connect button at the bottom. 8. We will now be back on the Wi-Fi Settings screen. You should now see Obtaining IP address below the UCO_SECURE wireless network. Give this a few moments to connect to the wireless network. Once it done, it will now say Connected. You will NOT need to do this each time you want to get on the internet on your Android device. It will automatically connect to UCO s wireless network whenever you are in range. Keep in mind that when you change your password for UConnect/work computer, you will need to change your password for this wireless connection.

4 Troubleshooting If you are unable to connect to the UCO_SECURE wireless network, please try these troubleshooting steps. 1. Ensure you are logging in using the correct credentials: a. Students or Adjunct Faculty: You should be logging in using your UConnect credentials. If this does not work for you, please ensure you are able to log into UConnect by going to and signing in using your username and password. If you are still unable to connect to the wireless network, you may need to reset your password. You can do this by going to and entering your UConnect username. Follow the prompts to reset your password. Once you have reset your password, log into UConnect to ensure your new password works. Once you have verified your password works, try following the previous connection steps to connect your ios device to the UCO_SECURE wireless network. b. Full time Faculty & Staff: You should be logging in using your Domain credentials. This is the same username and password you use to sign in to your office computer. If you are unable to connect to UCO s wireless network, but you are able to sign in to your office computer, you may need to reset your domain password. To do this, make sure you are signed into your office computer. i. On a Windows computer: Hit CONTROL+ALT+DELETE and you will get the menu shown in this screenshot. You want to click on Change Password which is highlighted in Red. This will prompt you to change your password, which will only work on your office computer when it is plugged into UCO s wired network. This will not work on wireless or if you are not connected to the network.

5 ii. On a Mac computer: Click on the Apple Logo in the upper left hand corner of your screen. This will give you a drop down menu. Choose System Preferences. This will open up a new window with a bunch of icons on it. You are looking for an icon that says Users & Groups. This is outlined in Red in the screenshot. This will change your window to the User s & Groups settings window. You should be able to click on the Change Password button which is outlined in Red. This will prompt you to change your password, which will only work on your office computer when it is plugged into UCO s wired network. This will not work on wireless or if you are not connected to the network. If you are still unable to connect to the UCO wireless network, please contact the UCO Service Desk at Or you can visit the Service Desk in person. It is located on the first floor of the Max Chamber s Library.