Future Cloud Services: Ricoh s Perspective
|
|
- May Miller
- 8 years ago
- Views:
Transcription
1 White Paper Future Cloud Services: Ricoh s Perspective Under current unstable business conditions, where to provide management resources is important to a company s future. In such an environment, cloud services and the cloud infrastructure attract a lot of interest. The true concerns for top executives today and for the future is whether services that affect the business processes of their company and activities of their employees can be provided at a reasonable cost. And are they ready to be used? Thus, Ricoh will provide the services that go hand in hand with customers situations in an attempt to become our customers best partner. March 14, 2012 Version 1.0.0
2 Table of contents 1.The Value of Cloud Services Corporate Officer s Concern under Today s Business Conditions Mobile Work Triggers the Introduction of Cloud Services.. 1 [Example: Location-free printing service] Ricoh s Policy: Customer Oriented Services 5 3. Framework of Ricoh s Cloud Services Cloud Services and Ricoh Integration and Alignment of Services Technical Framework of Ricoh s Cloud Service Architecture Ricoh Company, Ltd.
3 1. The Value of Cloud Services 1.1. Corporate Officers Concern under Today s Business Conditions Under current unstable business conditions, where to provide management resources is important to a company s future. Executives want to cut fixed costs and expenses wherever possible and to promote efficient business processes that avoid surpluses. In such an environment, cloud services and the cloud infrastructure attract a lot of interest. The focus of top executives has passed through various stages, from what is a cloud service and whether it is really effective to whether it is safe if used and if security is up to the task. That focus is now moving to the stage of inviting concrete proposals to clarify which services will deliver quantitatively for the company. The time to argue about cloud services in general terms has passed. The true concerns for top executives today and for the future is whether services that affect the business processes of their company and activities of their employees can be provided at a reasonable cost. And are they ready to be used? 1.2. Mobile Work Triggers the Introduction of Cloud Services You may wonder in which area of your business cloud services may be required and prove effective. You will soon find that the way employees work has changed from the past. The internet and commoditized notebook PCs and portable cellular phones have, from the end of the 20th century, made it possible, technically, to access company information without being physically present in the office. We can call this the mobile work style 1. The appearance of still newer devices, such as smartphones and tablet PCs in recent years, is accelerating diffusion of the mobile work style. The trend toward using private smartphones and tablet PCs for business has begun 2. Once people and enterprises have adopted the mobile work style using these new 1 The way of work to accomplish a task without being bound to an office, even at the travel destination, also in the same level as in an office. 2 The trend is called BYOD (Bring Your Own Device: i.e., you may bring in your own devices for use in the office). It has become difficult for IT divisions to ignore this trend Ricoh Company, Ltd.
4 devices, they will want increased efficiency and will expect to be able to produce work on the road that equals what they produce in the office. The age has arrived in which the home office saves time wasted in commuting or being transferred to other venues. The latest research 3 reveals that mobility becomes management s number one concern beyond security. In the enterprise of the future, it will become important to design and operate a business process to respond to different ways of working, such as the mobile work style introduced here. Services that are available anywhere and at any time, with a few restrictions on the place and time they can be accessed, will become increasingly important as workers become more mobile. Services that are available only on in-house closed networks or LANs will not suffice. Customer satisfaction will fall if the worker has to return to the office to resolve an issue or access information. And in an enterprise where the flexibility of information access is high, to improve operating efficiency, on-the-spot access to information is needed to respond to a customer s immediate request. The great advantage of cloud services, beyond reduced cost as there are no fixed assets, is that business can be advanced without worrying about place or time. Services are available anywhere and at any time. Enterprises that use the cloud and respond quickly to the mobile work style stream may increase competitive power. Enterprises who miss the stream may be weakened as they fail to adapt to the new age. With this in mind, we d like to introduce some examples of the "available anywhere at any time" cloud services that will be actively provided by Ricoh. [Example: Location-free printing service] In enterprises with many branch offices and business locations throughout the country, frequent business trips for meetings or negotiations are common. Ricoh s portable video conference system, which integrates video, voice, and documents, make it possible to organize remote conferences at a low cost and without travel. There are times, however, when face to face meetings and negotiations are a must. 3 Based on a survey by InfoTrends Ricoh Company, Ltd.
5 At such times, the need to print documents at the trip destination often arises. There are cases, however, in which connecting an alien PC with the network at the trip destination is forbidden or encounters difficult security issues. There is also the problem of printer drivers. Even if connection is allowed, immediate printing is blocked in many cases. You may also feel a little shy about asking to use the printer of a stranger. We anticipate that enterprises will install a multifunction copier for visitors at the reception desk of each business location, branch office, or at a corner in the office. The purpose is to enable business visitors to print and scan, as necessary, through a network connected with the multifunction copier. This is done without installing drivers and is independent from the backbone network. Such a setup ensures security and leads to a simple way of charging and deciding who bears the cost. Business visitors will no longer need to prepare and bring many copies. It will lower the risk of losing important information while eliminating extra bags on the road. The bottom line is that the time and effort for printing at the destination will be minimized. With Ricoh s "location free printing," business visitors merely need to send the file for printing from their own terminals (notebook PC, smartphone, tablet PC, etc.) to the printer server as an attachment to an . The visitor can easily and safely print or output from the operation panel of the multifunction copier prepared for visitors (akin to removing something from a drawer Figure 1). Beyond that, the visitor can upload files to the Ricoh web site, eliminating the need to bring data saved on a personal terminal during the trip, thereby securing printing and output Ricoh Company, Ltd.
6 <Figure 1: Basic concept of location-free printing> Printing is not the only application. Others include scanning, projecting, and digitizing hand-drawn images, all provided by Ricoh and available in the cloud These services are what Ricoh provides as new customer values. Ricoh knows the ins and outs of customer businesses and environments, having developed and maintained many devices over the years. The Ricoh mission is to yield new values in human affiliations and to sustain those values Ricoh Company, Ltd.
7 2. Ricoh s Policy: Customer Oriented Services So far, we have introduced "location-free" services, which support the mobile work style; these employ capabilities only cloud services can offer. At this point, we would like to sum up the points Ricoh considers important in successfully providing Cloud services. First is our posture: The fundamental view of Ricoh is that we shall provide services to support our customers core business processes so they can be conducted without stress. This view is in the Ricoh DNA. With over a half century of developing and supporting copiers and facsimiles, we treat the documents that support business processes behind the scenes. In evolving future service businesses, we will keep the same view in nurturing and supporting customers. Our posture to support customers core business processes is the Ricoh fortune. Second is the shape: What shape should the services to support customers business processes take? If the service can t be provided anywhere other than the cloud, we will, of course, provide it as a cloud service. Many of the services to support the mobile work style have a high affinity with the cloud. However, there are, and will continue to be, many solutions and services that offer business advantages without depending on the cloud. They existed before and will continue to exist. In these cases, we will provide them as on-premise 4 services. The right of choice, whether to use a service on the cloud or on premises, lies with the customer. We will provide services in the optimum shape the customer desires, without being bound to the cloud. This is the second point of view of Ricoh s service business. This is a natural viewpoint of the customer. Cloud is only a means, not a purpose, so the customer should use optimal services. Taking our first case example of "location free printing," if the server to do the process is installed and managed in-house, the use is on premises. For example, if a server is installed in every business location, printing and scanning can be done in a specific business location, but not in other business locations or branch offices. On 4 The form where the customer uses a server installed in their network environment Ricoh Company, Ltd.
8 the other hand, if the server is on the cloud managed by the Ricoh data center, it will provide cloud services. The difference is shown in Figure 2. There are advantages and disadvantages. It is important to propose and provide services according to customer requirements. <Figure 2: Using on-premises server in a business location (left) and using Cloud service (right) > Third is one-stop service: the advantage of the service business in Ricoh s mind is that we can provide services not only on the cloud or on premises, but also the total system that includes the office equipment and human support in one stop. Some customers want to manage everything in their own IT division, including server management and usage summaries. Other customers want to outsource services to Ricoh, and others want to entrust us with even their operational management. Cloud services are an important new option. Ricoh s special features are especially appreciated. Taking the previous example, building and providing location-free cloud services are new activities for Ricoh as well. Nevertheless, because we can provide complete services in one stop, covering the coalition of Ricoh hardware devices with the cloud, manual maintenance services of the devices and various peripheral services that require time and effort, we are the only game in town. Our background of maintaining conventional copiers uniquely qualifies us. That completes our explanation of the three points Ricoh emphasizes for its services. The following explains the overall framework of services Ricoh Company, Ltd.
9 3. Framework of Ricoh s Cloud Services 3.1 Cloud Services and Ricoh We should first answer a question that must be in everyone s mind at this point: why should Ricoh provide cloud services? Aren t cloud services the province of computer companies, or companies who provide solutions and software? Ricoh has, in fact, provided cloud services for many years. Ricoh provided DocumentMal 5, a storage and management-service of scanned documents, before other companies in the same trade in the U.S. from about ten years ago. Beyond that, we have achieved and presently use supervising structure to manage multifunction copiers and printers installed at customers sites as a cloud service to increase the efficiency of Ricoh s business, and to improve our value to the customer. A Ricoh target is to enhance and provide services ever higher in customer value, based on what we have achieved in cloud services over ten years. It is not possible, of course, for Ricoh to provide all the services the customer wants, and our services may not be the best, even if possible. We are considering providing optimum services that include a coalition between services, which is a further feature of the Cloud. Ricoh has promoted activities to build worthy services, together with customers, listening to the customer s voice. The "location-free printing" service is also an outgrowth of our customer-voice development. This is the first example of a coalition service with image equipment, the first of many to come in the cloud era Ricoh Company, Ltd.
10 <Figure 3: Scope-of-business of the products and services targeted by Ricoh> However, it is impossible for Ricoh alone to fulfill all desires of diversified customers for other than image equipment-related services. On the other hand, the advantage of Ricoh s service, as already stated, is that we can provide one-stop services, impossible for other companies. We are able to do this by using the advantages cultivated by Ricoh s staff actually visiting customers offices. Capitalizing on this advantage, Ricoh will introduce various services found useful for customers businesses, and services of selected partner companies, as a one-stop reception service. The company will provide various services developed by Ricoh in coordination with those services. This will enable the customer to select useful services from among them for their business processes or employees activities, and to access and use them. The following briefly introduces the concept of coalition with services. 3.2 Integration and Alignment of Services In accessing cloud services, "authentication" presents a big problem. It is very important from the standpoint of security, and also of general management, whether the person attempting access is qualified and if that person is the one who is authorized access Ricoh Company, Ltd.
11 Major companies or advanced enterprises have an established business process that includes authentication for in-house systems. That being the case, many customers want to use their own authentication procedures for external cloud services. In response, we will provide a system to enable Ricoh s cloud service operations to work in coordination with the authentication system of the customer. Conversely, for customers without their own system, we plan to enable the use of Ricoh s ID/password for authentication with cloud services. This will also apply for services of Ricoh s partner companies for one-stop portal services. It is Ricoh s stance not to stick to in-house development and to readily select and adopt more excellent "authentication" services if they exist, based on past records and reliability. Ricoh s passion is to provide the best services for the customer, working together with partners. The following briefly explains new advantages offered by the coalition of services. SOA 6 is an industry-standards structure for the service coalition that includes cloud services. The structure is proposed and used to make it easy to collaborate with other services if the interface of the service is in conformance. Using this, the complex services to combine multiple services can be easily achieved. In developing service modules, Ricoh fundamentally works to provide services that comply with SOA. Exploiting cloud services through a coalition is easy, so services effective for the customer can be used at comparatively low cost and can be continually improved. That is because individual modules are structured to be easy to use, combined in outstanding cloud services. Let s look at a concrete example to show the effect. Imagine the case where you digitize a written application form received from the customer at the dealer s shop front, using the scanning function of a multifunction copier, and send the file to the storage service (data storage services) on the cloud to be saved there. At this time, when you process the document with OCR (character recognition) provided as another service, the characters part of the application form will be recognized and converted to data. If you link this data to the above electronic file of 6 Service Oriented Architecture: Ricoh Company, Ltd.
12 the scan saved to a directory on the cloud, the person in charge of the next step in the process can browse the data. Retrieval becomes simple and the time and effort for data re-entry is reduced. Increased efficiency of the document workflow is achieved by combining the service to scan a document or digitize it, and to store it with OCR processing. In this way, using a coalition of services delivers the same effect as developing a new tool that combines the services. In this example, if another OCR processing service is found to be clearly excellent, it is easy to change to that module. And if the same service is enhanced, for example, for Chinese in addition to Japanese and English in the original version, you will be able to add Chinese. Services of the latest level can now be used quickly. As we see from this example, cloud services, beyond the advantage of reducing cost, allow "use without possession." Cloud services have the excellent feature that "flexibility and scalability" are readily incorporated for users to enjoy new advantages, seen from the user s side, by combining effective services to suit the purpose. Using this feature well yields big advantages. 3.3 Technical Framework of Ricoh s Cloud Service Architecture As we saw earlier, Ricoh knows that it cannot provide all such effects alone. Ricoh seeks to provide clearly effective service modules as cloud services multiply. We will then link them with other valuable services provided by partners to propose and deliver double value. Many times the customer is using a cloud application of an IT system vendor and they want to use Ricoh s multifunction copier or printer for input/output to and from its services. Ricoh would rather leave the application with the IT system vendor, which is its area of strength. Ricoh will then provide services related to the image equipment, Ricoh s area of strength. Beyond that, Ricoh will, of course, provide services related to new office devices, such as our portable video conference system and a projector developed by Ricoh. We also will provide the managed document service (MDS) deployed by Ricoh. Customers who purchased or introduced office equipment, personal computers and Ricoh Company, Ltd.
13 software from Ricoh are eligible for operation monitoring and management services covering the whole IT environment, by combining services on the cloud with human services. <Figure 4: Technical framework of providing Ricoh s cloud service> We also intend to support the development and provision of distinguished services of partner enterprises by providing them API 7 of the utility group. These are indispensable in business processes, such as customer management, usage situation management, and billing and collection, using a part of Ricoh s planned cloud infrastructure. In the future, Ricoh will provide a portal for cloud services to support the whole IT environment in one stop. This will include the supervision and monitoring of Ricoh device usage. Customers will be able to select, purchase and use various services effective for their business with one stop. Usable services will include some provided by Ricoh and others by Ricoh partners. Thus, Ricoh will provide the services that go hand in hand with customers situations in an attempt to become our customers best partner. 7 Application Program Interface * Android is a trademark of Google Inc Ricoh Company, Ltd.
ONE INTEGRATED PLATFORM FOR ALL YOUR PRINT, SCAN AND DEVICE MANAGEMENT. uniflow canon.com.au/business
ONE INTEGRATED PLATFORM FOR ALL YOUR PRINT, SCAN AND DEVICE MANAGEMENT uniflow canon.com.au/business INTEGRATED, PRODUCTIVE CONTROL OF PRINTING, COPYING SCANNING, AND FAXING uniflow is an integrated print
More informationHow To Use Uniflow
One platform for all your print, scan and device management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in
More informationOne Platform for all your Print, Scan and Device Management
One Platform for all your Print, Scan and Device Management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in
More informationNext Generation Workplace.
Publisher: T-Systems Enterprise Services GmbH Corporate Marketing & Communications Mainzer Landstrasse 50 60325 Frankfurt am Main, Germany Contact: T-Systems Enterprise Services GmbH Communication & Marketing
More informationOne platform for all your print, scan and device management
One platform for all your print, scan and device management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in
More informationA brighter business future
A brighter business future Your preferred partner for IT, Print & Cloud solutions Welcome to Principal about us / Principal is a leading UK supplier of document and print management hardware and software,
More informationSubtitle. Business Phone Trends 2015. The Relentless March of Technology. Business Phone Trends - 2015 Compare Business Products 2015 1
Subtitle Business Phone Trends 2015 The Relentless March of Technology Business Phone Trends - 2015 Compare Business Products 2015 1 Contents The Trends That Will Define 2015...3 IPv6...3 The Cloud Will
More informationYour complete guide to Cloud Computing
Your complete guide to Cloud Computing 1 Doc V1.0 Dec 2013 Table of Contents Hosted Desk- 3 The Cloud and Cloud Computing... 4 The benefits of Cloud Solutions 6 The Cloud is Growing - Rapidly 7 Resolving
More informationInnovation Design Processes to Achieve Ideal Form of Insurance Sales Device
Innovation Design Processes to Achieve Ideal Form of Insurance Sales Device Kazuhiro Fujiwara Design proposals for devices that have been desired in recent years are expected to make suggestions from the
More informationONE PLATFORM FOR ALL YOUR PRINT, SCAN, AND DEVICE MANAGEMENT
ONE PLATFORM FOR ALL YOUR PRINT, SCAN, AND DEVICE MANAGEMENT MANAGE ALL PRINTING & SCANNING WITH ONE SINGLE PLATFORM Incorporating uniflow into your document processes will lead to real improvements in
More informationBusiness Enhancement Ltd
Business Enhancement Ltd. STANDARD OPERATING INSTRUCTION Business Enhancement Ltd Tel: +44 (0)1277-372301 Fax: +44 (0)1277-373505 e-mail: diamond@bel.org.uk Owner: TECHNICAL DIRECTOR Date: 07 July 2000
More informationRose Business Technologies
Benefits of Software as a Service (SaaS) Software as a Service (SaaS) may be defined simply as software applications deployed over the Internet. With SaaS, a third-party provider licenses an application
More informationHow To Choose Help Desk Software For Your Company
With hundreds of Help Desk software packages available, how do you choose the best one for your company? When conducting an Internet search, how do you wade through the overwhelming results? The answer
More informationSmartphones and ipads: mobility blessing or technology support curse?
Smartphones and ipads: mobility blessing or technology support curse? harris.com Smartphones and ipads: mobility blessing or technology support curse? An ipad and a smartphone walk into a building and
More informationBringing the Cloud into Focus. A Whitepaper by CMIT Solutions and Cadence Management Advisors
Bringing the Cloud into Focus A Whitepaper by CMIT Solutions and Cadence Management Advisors Table Of Contents Introduction: What is The Cloud?.............................. 1 The Cloud Benefits.......................................
More informationOne platform for printing, copying and scanning management. you can
One platform for printing, copying and scanning management you can Bring more control and added efficiency to your scanning and print environment. What is uniflow? uniflow is a software platform designed
More informationFileDrawer An Enterprise File Sharing and Synchronization (EFSS) solution.
FileDrawer An Enterprise File Sharing and Synchronization (EFSS) solution. In today s world the potential for ready access to data from virtually any device over any type of network connection creates
More informationControl scanning, printing and copying effectively with uniflow Version 5. you can
Control scanning, printing and copying effectively with uniflow Version 5 you can Bring more control and added efficiency to your scanning and print environment. What is uniflow? uniflow is a software
More informationMobile Platform Products Supporting Use of Smart Devices
Mobile Platform Products Supporting Use of Smart Devices Jutaro Imai Kensuke Okano Smart devices such as smartphones and tablets are coming to be applied in a wide variety of business scenarios both inside
More informationModule 1: Facilitated e-learning
Module 1: Facilitated e-learning CHAPTER 3: OVERVIEW OF CLOUD COMPUTING AND MOBILE CLOUDING: CHALLENGES AND OPPORTUNITIES FOR CAs... 3 PART 1: CLOUD AND MOBILE COMPUTING... 3 Learning Objectives... 3 1.1
More informationMobile. Pull. Solution. Print. and. Get true printing flexibility and document security with EveryonePrint
Get true printing flexibility and document security with EveryonePrint SimpleSecure Mobile Print and Pull Solution EveryonePrint is the perfect fit for any business of any size, where users need secure
More informationMedia Cloud Service with Optimized Video Processing and Platform
Media Cloud Service with Optimized Video Processing and Platform Kenichi Ota Hiroaki Kubota Tomonori Gotoh Recently, video traffic on the Internet has been increasing dramatically as video services including
More informationEnterprise Printing Solutions. Secure, on-premise mobile printing platform. enterprise education public printing locations print simply anywhere
Enterprise Printing Solutions Secure, on-premise mobile printing platform enterprise education public printing locations print simply anywhere PrinterOn Enterprise provides a secure mobile printing platform
More informationZeutschel zeta Office The digitisation accelerator for office documents
Zeutschel zeta Office The digitisation accelerator for office documents www.zeutschel.de/zeta The Zeutschel zeta Office converts your files, balance sheets, blueprints and journals into electronic documents
More informationAccess Control & Surveillance. Business Phone Systems. Data Storage & Recovery. Managed IT Services
Designed by Business Phone Systems Managed IT Services Access Control & Surveillance Data Storage & Recovery FOR MORE INFORMATION, CONTACT TCT TODAY: Toll free 1.800.800.7806 454 Moore Lane, Suite 4 &
More informationIntroduction to Cloud Services
Introduction to Cloud Services (brought to you by www.rmroberts.com) Cloud computing concept is not as new as you might think, and it has actually been around for many years, even before the term cloud
More informationThe History & Future of Unified Communications Introducing Unified Communications
The History & Future of Unified Communications Introducing Unified Communications The worker of the future is virtual. Far from wanting a 100% telecommuting, work from home experience, this new breed of
More informationCreating New Customer Value - The Ricoh Group
Feature 1 Creating New Customer Value The Ricoh Group offers a diverse range of products and services that raise the productivity of customers around the world. Today, in addition to our heritage business
More informationBT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1
BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President
More informationIntroduction A BUYER S GUIDE TO DOCUMENT MANAGEMENT
1 Introduction There are few initiatives that can deliver more productivity and security to a business than implementing an Electronic Document Management System (also known as an Electronic Content Management
More informationAlternative Device Integration For Enhanced Security
Alternative Device Integration For Enhanced Security Increase security and reduce risk by using existing technology in a non-traditional fashion White Paper Author John Carney, Senior Manager, Cisco Government
More informationOn premise VS Cloud Video Hosting
On premise VS Cloud Video Hosting Evaluating the cost and time saving advantages of The Cloud MEDIACORE On premise VS Cloud video hosting Video has always been an amazing tool for learning, and keen to
More informationPageScope Enterprise Suite 3.0
PageScope Enterprise Suite 3.0 Categories Modules Device Management Output Management User & Cost Management PageScope Net Care Device Manager PageScope Account Manager PageScope Authentication Manager
More informationVMware Horizon DaaS: Desktop as a Cloud Service (DaaS)
VMware Horizon DaaS: Desktop as a Cloud Service (DaaS) 1 43% of workforce using 3+ devices 74% of employees use consumer technologies, due to a lack of alternatives from IT 2010 The year the number of
More informationBUSINESS CORE PRINTING SOLUTIONS
LEGAL AND ADDITIONAL INFORMATION Samsung Printing Solutions Keeping up with technology is critical to the success of any business or the productivity of any individual. The choice of technology can be
More information8 Technical Points to Consider When Evaluating a Potential Cloud Customer
8 Technical Points to Consider When Evaluating a Potential Cloud Customer Contact 30150 Telegraph Road, Suite 120 Bingham Farms, MI 48025 855-59-CLOUD (855-592-5683) CloudAny.com Anywhere. Anytime. Any
More informationVIA CONNECT PRO Deployment Guide
VIA CONNECT PRO Deployment Guide www.true-collaboration.com Infinite Ways to Collaborate CONTENTS Introduction... 3 User Experience... 3 Pre-Deployment Planning... 3 Connectivity... 3 Network Addressing...
More informationWhat are Hosted Desktops?
Hosted Desktops An introduction to Hosted Desktops from Your Office Anywhere Hosted Desktops from Your Office Anywhere provide Flexibility, Reliability and Security and offer genuine cost savings against
More informationRETAIL COMMUNICATIONS
RETAIL SOLUTIONS RETAIL solutions RETAIL COMMUNICATIONS THE CHALLENGES Your employees are busy serving in-store customers, the phones are ringing unanswered; will missed calls result in missed sales opportunities?
More informationGET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS.
GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. Cloud computing is as much a paradigm shift in data center and IT management as it is a culmination of IT s capacity to drive business
More informationEnabling Growth and Driving Business Transformation. cloud
Enabling Growth and Driving Business Transformation cloud Cloud that works for you. All Covered IT Services from Konica Minolta can cut costs and help grow your business. For IT professionals, the cloud
More informationAddressing Cloud, Mobile, and Workflow Efficiency Demands with the Next Generation of Multifunction Peripherals
I D C T E C H N O L O G Y S P O T L I G H T Addressing Cloud, Mobile, and Workflow Efficiency Demands with the Next Generation of Multifunction Peripherals January 2013 Adapted from IDC MarketScape: U.S.
More informationHow To Support Bring Your Own Device (Byod)
WHITE PAPER: EXPLOITING THE BUSINESS POTENTIAL OF BYOD........................................ Exploiting the business potential of BYOD (bring your own device) Who should read this paper This paper addresses
More informationEnterprise Content Management Consulting
Stratum Consulting is a consulting and technology company providing Business and Media Solutions & Services. We are focused on providing ECM implementations, upgrades and consulting services as well as
More informationUNIVERGE Solutions for Business Realms and Business Operations
UNIVERGE Solutions for Business Realms and Business Operations FUCHIGAMI Hiroyuki, TANIKAWA Tadashi, NISHIYAMA Yuuta, NISHIKAWA Toru, OZAKI Narutsuyo Abstract NEC has been developing the UNIVERGE Solution,
More informationGET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS.
GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. Cloud computing is as much a paradigm shift in data center and IT management as it is a culmination of IT s capacity to drive business
More informationSecure Your Mobile Device Access with Cisco BYOD Solutions
Solution Overview Secure Your Mobile Device Access with Cisco BYOD Solutions BENEFITS The Cisco Meraki solution (cloud managed) and Cisco BYOD Solution (on-premises management) help you secure multiple
More informationOpenScape Web Collaboration
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
More informationImage Gateway for Apeos 2.0
IGA2.0 Image Gateway for Apeos 2.0 Business Process Solutions Business Process Optimisation Versatility of the multi-function device (MFD) is an often-touted benefit by all the major office equipment manufacturers,
More informationSimple. Serverless. Secure. { Secure Cloud Printing for Business }
Simple. Serverless. Secure. { Secure Cloud Printing for Business } Secure Cloud Printing for Business Cloud services can transform how today's businesses work, optimizing processes while reducing capital
More informationCase Examples of Services and Applications Utilizing Smartphones
Case Examples of Services and Applications Utilizing Smartphones Naoya Matsumura Hiroshi Nezu Hideyuki Motoyama Masayuki Takase Recently, smartphones and tablets have seen explosive growth in the consumer
More informationFlexible business solutions move to the cloud. Whitepaper
Flexible business solutions move to the cloud Whitepaper Whitepaper Cloud computing is hardly the newest buzzword on the block but it has now entered business consciousness through its frequent appearances
More informationWIRELESS INFRASTRUCTURE & MOBILE DEVICE MANAGEMENT REQUEST FOR INFORMATION (RFI)
Pflugerville Independent School District Department of Technology WIRELESS INFRASTRUCTURE & MOBILE DEVICE MANAGEMENT REQUEST FOR INFORMATION (RFI) Attention: Craig Pruett, Director of Purchasing 1401 W.
More informationHow to Turn the Promise of the Cloud into an Operational Reality
TecTakes Value Insight How to Turn the Promise of the Cloud into an Operational Reality By David Talbott The Lure of the Cloud In recent years, there has been a great deal of discussion about cloud computing
More informationDocument Management & Electronic Filing
Document Management & Electronic Filing Are you wasting money? Losing things? People taking files and NEVER returning them? Purchasing myriads of beige filing cabinets, every one of which arrives in a
More informationOpenScape UC Application
OpenScape UC Application A better way to communicate How productive are your virtual teams? Today s reality - A mobile, global, distributed and virtual workforce. But face-to-face just isn t always possible.
More informationOpenScape Web Collaboration
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
More information8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD
8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD The sport of business is a competitive one and, increasingly, companies are using cloud-hosted business tools as an advantage to communicate
More informationMicrosoft Office 365 Small Business from Vodafone. What will you achieve?
What will you achieve? Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 Small Business from Vodafone is designed for businesses like yours. It provides access to the Microsoft
More informationChapter 1 Basic Introduction to Computers. Discovering Computers 2012. Your Interactive Guide to the Digital World
Chapter 1 Basic Introduction to Computers Discovering Computers 2012 Your Interactive Guide to the Digital World Objectives Overview Explain why computer literacy is vital to success in today s world Define
More informationAnswers to these questions will determine which mobile device types and operating systems can be allowed to access enterprise data.
Mobility options and landscapes are evolving quickly for the corporate enterprise. Mobile platform providers such as Apple, Google and Microsoft, and leading device hardware vendors are constantly updating
More informationHotSpot Enterprise Mobile Printing Solution. Security Whitepaper
HotSpot Enterprise Mobile Printing Solution Security Whitepaper August, 2012 2012, Ricoh Americas Corporation. All rights reserved. Ricoh and the Ricoh logo are registered trademarks of Ricoh Company,
More informationBusiness Phone Systems. Managed IT Services
Designed by Business Phone Systems Managed IT Services Access Control & Surveillance Data Storage & Recovery FOR MORE INFORMATION, CONTACT TCT TODAY: 406.248.4204 or toll free 1.800.800.7806 454 Moore
More informationKEEPING YOUR SANITY AS YOU EMBRACE CLOUD AND MOBILE
KEEPING YOUR SANITY AS YOU EMBRACE CLOUD AND MOBILE There s been lots of buzz about the tsunamis of change hitting IT. Talk of pivoting to the cloud, the growing mobile workforce, and the Internet of Things
More informationEMPOWERING THE DYNAMIC WORKPLACE
EMPOWERING THE DYNAMIC WORKPLACE Matrix42 has been positioned in the visionary quadrant of the Gartner Magic Quadrant as the only vendor that enables organizations to manage physical, virtual and mobile
More informationNavigating The Cloud: A Primer For Understanding Cloud Computing. White Paper: 2012
Navigating The Cloud: A Primer For Understanding Cloud Computing White Paper: 2012 Cloud Computing: Modern Solutions for Today s Businesses What Do You See In The Cloud? For most people, looking up at
More informationCloud Vs On-Premise A Unique Decision For Every Law Firm
If I could give one piece of advice to a firm considering moving to the cloud it would be do it, but choose your technology partner carefully! Douglas MacDuff, Solicitor, SILVER FITZGERALD At the moment,
More informationThe all-in-one Unified Communications solution for SMBs.
OpenScape Business The all-in-one Unified Communications solution for SMBs. Improve your performance and take your business to the next level with Unified Communications. Amplifying opportunities The success
More informationFile Sync And Share And The Future Of Work
A Forrester Consulting Thought Leadership Paper Commissioned By Dropbox March 2014 File Sync And Share And The Future Of Work Table Of Contents Executive Summary...1 Workers Are Embracing Sync And Share
More informationNew Collaboration Strengthens Organization -Case studies: changing work style and discovery of new values-
White Paper New Collaboration Strengthens Organization -Case studies: changing work style and discovery of new values- How are fast-moving ICTs (Information and Communication Technologies) applied in a
More informationSage 50 Accounting. Cloud, On-Premises, and Hybrid Software Solutions: What s Right for Your Small Business?
Sage 50 Accounting Cloud, On-Premises, and Hybrid Software Solutions: What s Right for Your Small Business? As a small business owner, you have to make a lot of decisions, but did you ever think that a
More informationBRING YOUR OWN DEVICE
WHITE PAPER BRING YOUR OWN DEVICE This white paper from Stylusinc addresses on how to introduce BYOD programs in an enterprise and how an IT department can implement a practical and a secure strategy.
More informationCHOICE POWEROF THE LARGE BUSINESS REMOTE LOCATIONS MEDIUM BUSINESS RETAIL LOCATIONS
THE POWEROF CHOICE Advanced IP Communications Made Easy and Affordable for Your Business REMOTE LOCATIONS LARGE BUSINESS SMALL BUSINESS MEDIUM BUSINESS Cloud-Based Telephone Solution Pure IP Telephone
More informationMore Than Just A Cloud-Based Business Phone System
RingCentral Whitepaper (210) 884-5067 www.sbsofsa.com More Than Just A Cloud-Based Business Phone System Nothing is more important to business success than communicating professionally and promptly with
More informationBRING YOUR OWN DEVICE (BYOD) AND MOBILE DEVICE MANAGEMENT
BRING YOUR OWN DEVICE (BYOD) AND MOBILE DEVICE MANAGEMENT www.intivix.com (415) 543 1033 HELP TEAM MEMBERS TO COLLABORATE MORE EASILY FROM ANYWHERE. People are starting to expect the ability to connect
More informationVIA COLLAGE Deployment Guide
VIA COLLAGE Deployment Guide www.true-collaboration.com Infinite Ways to Collaborate CONTENTS Introduction... 3 User Experience... 3 Pre-Deployment Planning... 3 Connectivity... 3 Network Addressing...
More informationHow to Select the Right Remote Support Tool
How to Select the Right Remote Support Tool A practical guide for the professional help desk. Executive Summary A transformation of the workforce has altered end user expectations and business needs, driving
More informationWhen Computers really become Personal
When Computers really become Personal What is Consumerization of IT? The Consumerization of IT and what it means The term "consumerization" was first popularized in 20011 as a description for how innovation
More informationHow to Select the Right Remote Support Tool:
How to Select the Right Remote Support Tool: A practical guide for the support desk owner LogMeInRescue.com 1 Executive Summary Today s customer support and IT service organizations are charged with supporting
More informationWhite Paper. The Principles of Tokenless Two-Factor Authentication
White Paper The Principles of Tokenless Two-Factor Authentication Table of contents Instroduction... 2 What is two-factor authentification?... 2 Access by hardware token... 3 Advantages and disadvantages
More informationWhite Paper. 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System
White Paper 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System Tipping Points: Factors typically driving
More informationHow the PMO wins with cloud services
How the PMO wins with cloud services Discover opportunities for a more efficient Management Office by avoiding expensive dependencies on physical servers with Online, a service offered through Microsoft
More informationHow the PMO wins with cloud services
How the PMO wins with cloud services Discover opportunities for a more efficient Management Office by avoiding expensive dependencies on physical servers with Online, a service offered through Microsoft
More informationBring Your Own Device (BYOD) and Mobile Device Management
Bring Your Own Device (BYOD) and Mobile Device Management Intivix.com (415) 543 1033 PROFESSIONAL IT SERVICES FOR BUSINESSES OF ALL SHAPES AND SIZES People are starting to expect the ability to connect
More informationWhatever your technology requirements are, we re here to offer professional advice on the best solution for your business. VIDEO COMMUNICATION
YOUR TECHNOLOGY PARTNER IN AUDIO, VIDEO AND INFORMATION TECHNOLOGY AUDIO VISUAL Corporate Audio Visual technology is an effective tool that serves a variety of purposes. VIDEO COMMUNICATION Video conferencing
More informationTake Control with Managed Print Services
Take Control with Managed Print Services Take Control with Managed Print Services An often overlooked, yet significant, expense for most companies is the cost of printing. Managed Print Services (MPS)
More informationBYOD report. Comms-care commissioned survey highlighting the change in Bring Your Own Device (BYOD) issues over the past twelve months
BYOD report Comms-care commissioned survey highlighting the change in Bring Your Own Device (BYOD) issues over the past twelve months new technologies 0833v1 BYOD report Security provisions for BYOD grow
More informationGlobal Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com C O M P E T I T I V E A N A L Y S I S W o r l d w i d e C l i e n t l e s s R e m o t e S u p p o
More informationMOBILE DEVICE MANAGEMENT AND MOBILE DATA SECURITY
4CHAPTER MOBILE DEVICE MANAGEMENT AND MOBILE DATA SECURITY HOW WILL MOBILITY SOLUTIONS BOOST YOUR SALES? MOBILE DEVICE MANAGEMENT As we have early discussed that mobile devices are rapidly becoming a primary
More informationCloud Computing. Key Initiative Overview
David W. Cearley Research Vice President and Gartner Fellow This overview provides a high-level description of the Cloud Computing Key Initiative. IT leaders can use this guide to understand what they
More informationKeywords: Cloud computing, Characteristics of Cloud computing, Models of Cloud computing, Distance learning, Higher education.
Volume 5, Issue 6, June 2015 ISSN: 2277 128X International Journal of Advanced Research in Computer Science and Software Engineering Research Paper Available online at: www.ijarcsse.com Analysis of Cloud
More informationTime better spent. Take your organisation somewhere new with Fujitsu Mobile Business Solutions. Reshaping ICT, Reshaping Business
Time better spent Take your organisation somewhere new with Fujitsu Mobile Business Solutions. Reshaping ICT, Reshaping Business Welcome to What would it mean to your organisation if your people were able
More informationALCATEL-LUCENT OPENTOUCH PERSONAL CLOUD A revolution in communications applications for enterprise end users
ALCATEL-LUCENT OPENTOUCH PERSONAL CLOUD A revolution in communications applications for enterprise end users For the past 30 years, enterprise communications have been built around the personal computer,
More informationcbox YOUR FILES GO MOBILE! FOR ANDROID SMARTPHONES AND TABLETS USER MANUAL
cbox YOUR FILES GO MOBILE! FOR ANDROID SMARTPHONES AND TABLETS USER MANUAL Introduction cbox is a software that you can easily install on your computer. Once done, an online storage drive cbox appears
More informationWhere are Organizations Today? The Cloud. The Current and Future State of IT When, Where, and How To Leverage the Cloud. The Cloud and the Players
The Current and Future State of IT When, Where, and How To Leverage the The and the Players Software as a Service Citrix VMWare Google SalesForce.com Created and Presented by: Rand Morimoto, Ph.D., MCITP,
More informationSpecialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services
Specialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services Page 1 1 Contents 1 Contents... 2 2 Transcend360 Introduction... 3 3 Service overview... 4 3.1 Service introduction... 4
More informationFujitsu Dynamic Cloud Bridging today and tomorrow
Fujitsu Dynamic Cloud Bridging today and tomorrow Contents Cloud Computing with Fujitsu 3 Fujitsu Dynamic Cloud: Higher Dynamics for Enterprises 4 Fujitsu Dynamic Cloud: Our Offering 6 High Security Standards
More informationSage 300 ERP 2014 Get more done.
Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences
More informationFTP-Stream Data Sheet
FTP-Stream Data Sheet Problem FTP-Stream solves four demanding business challenges: Global distribution of files any size. File transfer to / from China which is notoriously challenging. Document control
More informationSimplifying Mobility Management. WhitePaper VERAMARK 2013 TEM SERIES, #3
Simplifying Mobility Management WhitePaper VERAMARK 2013 TEM SERIES, #3 Simplifying Mobility Management New solutions for the wireless world If you don t already have a mobility management strategy in
More information