Manage Energy by Setting Goals. New research sheds brighter light on the critical link between goal setting and energy management success.

Size: px
Start display at page:

Download "Manage Energy by Setting Goals. New research sheds brighter light on the critical link between goal setting and energy management success."

Transcription

1 Manage Energy by Setting Goals New research sheds brighter light on the critical link between goal setting and energy management success.

2 Manage Energy by Setting Goals New research sheds brighter light on the critical link between goal setting and energy management success. A growing number of organizations worldwide are setting energy reduction goals. In 2013, the Institute for Building Efficiency s Energy Efficiency Indicator (EEI) survey identified a clear increase in the percentage of organizations in the commercial, industrial and institutional sectors that set goals for energy and carbon reduction, whether for internal purposes or announced publicly, and found that 73% had set energy reduction goals, compared to an average of 71% in 2012 and 58% in 2011.¹ The trend is global. According to the EEI survey, large majorities of decision-makers in every country surveyed from 71% in Australia to 93% in India considered energy management very or extremely important to their organizations. The survey also found organizations worldwide were paying a lot more attention to energy efficiency by 10% versus China saw the single greatest leap in those who said they were paying a lot more attention to energy efficiency this year. According to the EEI survey, large majorities of decision-makers in every country surveyed considered energy management very or extremely important to their organizations. What s behind the increased global focus on energy management? A 2013 study conducted by the Deloitte Center for Energy Solutions indicates a shift in motivation. According to the study, cutting costs is still the primary motivation for energy management activities, reported by 63% of respondents, followed by internal motivations (49%) and just the right thing to do (43%). However, these percentages have dropped from the 2012 study and in contrast, regulatory requirements are gaining momentum, being cited by over one-third (36%) as a motivating factor, compared to 32% in last year s study and 24% in 2011.² No matter what drives the pursuit of energy management initiatives, more than two-thirds of organizations surveyed are beginning to apply some level of formality to their energy management programs. And despite being the most funded part of a facility manager s budget, a 2013 Johnson Controls Building Efficiency Panel survey on building operation and maintenance constraints indicates the vast majority are motivated or very motivated to reduce energy spend. While the trend toward an increased focus on energy management continues, the Johnson Controls survey echoed what other research has found: As many as 30% of organizations surveyed still have no formal or fully integrated management and measurement practices in place. As regulatory requirements are gaining momentum around the globe, formalized measurement and validation is becoming increasingly important in contrast to the reality of practice. Manage Energy by Setting Goals p. 2

3 None We have no current goals or programs around managing energy. Informal We have energy management at the department level, focused on individual goals. Semi-formal We have energy management at the facility level, with targets to reduce energy usage. Formal We have energy management at the facility level, with formal targets and measured performance. Fully integrated across organization Energy management is integrated into our business measurements, including a sustainability program with clearly defined metrics and goals. STATUS FOR IMPLEMENTING ENERGY MANAGEMENT PRACTICES 8% 22% 40% 19% 10% 0% 20% 40% 60% 80% 100% For organizations that have not yet established formal goals, the EEI survey suggests the greatest barrier to pursuing more energy efficiency initiatives is lack of funding. But barriers differ by market, and technical capacity to evaluate performance remains a significant barrier. Industry leaders have an obligation to help organizations overcome the barriers. In research conducted by Johnson Controls and others, a critical factor is beginning to emerge: the link between goal setting and energy management success. Studies conclude that setting formal energy-reduction targets will help organizations achieve their goals in three significant ways: By setting a formal goal, return on investment can be measured. Those who set formal energy management goals are more likely to take action. Achieving energy efficiency goals helps to create a competitive advantage. 1 By setting a formal goal, return on investment can be measured. There is tremendous pressure to verify return on investment and demonstrate the value of energy management initiatives. Not surprisingly, the Johnson Controls Operation and Maintenance Constraints survey showed that the higher the program cost, the greater the expectation for structured measurement and verification. Manage Energy by Setting Goals p. 3

4 IMPORTANCE OF VALIDATING ENERGY SAVINGS Not required Visibility on expected savings for measures implemented (minimal added cost) Structured measurement & verification (high added cost) ENERGY PROGRAM COST >$100K $25 to $100K <$100K 9% 28% 63% 8% 54% 37% 30% 63% 7% 0% 20% 40% 60% 80% 100% The good news is, advancements in technology make readily available today the data required to both identify improvement measures and validate energy savings. The bad news is, decision-makers often find themselves drowning in data. The past decade has brought significant changes in the type, detail and, perhaps most importantly, the volume of data on energy consumption from the individual device level all the way to building systems or across a portfolio of buildings. For some, the bombardment of data may be causing analysis paralysis. The 2013 EEI survey found that nearly one-third of organizations report decision-makers continue to analyze the data on a quarterly basis or less frequently. This indicates that as a practice, energy analysis may lag behind other management priorities. ENERGY DATA COLLECTION AND ANALYSIS Global data management practices not showing significant change. 100% 5% 5% 3% 5% 5% 4% 12% 11% 13% 75% 37% 30% 32% 29% 29% 40% 50% 25% 0% 44% 45% 43% 56% 54% 43% 15% 20% 19% Measure & Record In the majority of your facilities, how frequently does your company/organization measure and record its energy usage data? Review & Analyze How frequently do decisionmakers at your company/ organization review and analyze energy usage data? Don t know Quarterly Monthly At least weekly Manage Energy by Setting Goals p. 4

5 To the extent that facility professionals may not have the time, tools or skill to make sense of the volumes of data available to them, advanced software now gives them reliable, sophisticated results automatically and proactively without requiring them to be experts in measurement and verification. Industry best practices are embedded into the software, and perhaps most importantly, today s tools bring information to life in a way that s understandable, meaningful and relevant. They offer: Data Interpretation: Graphical representation of data provides context and relevance, making it easier to make informed decisions. Images, pictures, colors and maps all help users make sense of information and clearly convey performance and trend information like time, distance, speed, direction, order and importance. Today s energy management tools are designed to be userfriendly, making it easier than ever for facility professionals to spot areas for improvement, prioritize efforts, document progress and report the results confidently. Prioritization: As fault-detection tools become increasingly sophisticated, the volume of data being generated about building system performance can be overwhelming. Today s top-tier software solutions sift through identified faults and prioritize them, so decisions-makers can easily see which efforts will have the greatest impact. Monetization: The most sophisticated measurement and verification tools not only identify and prioritize faults; they also calculate the actual cost of the faults, providing facility professionals with demonstrated return on investment. While sophisticated, today s energy management tools are designed to be user-friendly, making it easier than ever for facility professionals to spot areas for improvement, prioritize efforts, document progress and report the results confidently. 2 Those who set formal energy management goals are more likely to take action. The 2013 EEI survey reported a direct connection between an organization s goals and its actions. It compared the actions taken by organizations with no goals, internally communicated goals and publicly stated goals. The survey found that organizations that set goals, whether the goals are communicated internally or to the public: Invested more in energy efficiency or renewable energy: 95% of organizations with public goals invested in energy efficiency or renewable energy in the past 12 months compared to 55% of organizations with no goals. Manage Energy by Setting Goals p. 5

6 According to the U.S. Environmental Protection Agency (EPA) ENERGY STAR program, most organizations can achieve annual energy savings of 2% to 10% through better energy management. Adopted significantly more energy efficiency measures in the past 12 months. Planned to increase investments: 72% of organizations planned to increase investments in energy efficiency or renewable energy in next 12 months compared to 26% of organizations with no goals. Have stronger energy management practices across a variety of metrics including benchmarking energy performance and establishing an action plan to implement energy projects. 3 Achieving energy efficiency goals helps to create a competitive advantage. The impact of successful energy management programs cannot be overstated. Efficiency boosts the bottom line, contributes to profitability and helps to build a loyal base among employees, customers and shareholders. Cost savings: According to the U.S. Environmental Protection Agency (EPA) ENERGY STAR program, most organizations can achieve annual energy savings of 2% to 10% through better energy management.³ And while the reduction of electricity use is often a primary goal, today s facility professionals are broadening the scope of energy management to achieve even greater cost savings. The 2013 Deloitte study showed two-thirds (69%) of companies have set goals related to natural gas consumption in 2013, up from 58% in the 2012 study. Sixty-two percent of companies say they have goals to improve the energy efficiency of their transport fleets, compared to 51% in the 2012 study. Nearly three-fourths (73%) have set goals related to water usage. Manage Energy by Setting Goals p. 6

7 Improved resource allocation: Energy is the most funded and least constrained part of a facility manager s budget, yet reductions in energy spend won t always be reallocated within the budget, a reality identified in the Johnson Controls Operation and Maintenance Constraints survey. But by creating efficiencies, building management teams are often freed to focus their efforts on developing proactive strategies, rather than reacting to building system issues. DEGREE OF BUDGET CONSTRAINT Energy Retrofit/Replace Maintenance/Repairs Administration/Security/Cleaning Most funded Somewhat funded Not constrained 3% 11% 9% 14% 15% 15% 21% 24% 23% 26% 27% 31% Somewhat constrained 27% 36% 36% 40% Most constrained 2% 5% 7% 27% 0% 10% 20% 30% 40% 50% Brand value: By achieving energy management goals, organizations send a positive message to customers, shareholders, employees, recruits and the community. And while communicating successful results clearly enhances a company s reputation and increases brand value, it also creates market value. In a 2012 study published in the Journal of Business Ethics, researchers found that the net income of firms with reputation for sustainability leadership has a higher valuation by the market, when compared to firms without such reputation. 4 Property value: According to the Institute for Building Efficiency, most available data shows increased value for ENERGY STAR- or LEED-certified buildings in the U.S. compared to standard buildings. 5 That conclusion is based on data covering 1.5 billion square feet of LEED-certified space and 2.5 billion square feet of ENERGY STAR-certified space in the U.S. today. In comparison with conventional buildings, studies in the U.S. have found that certified buildings have: Rental rates higher by 2 to 17 percent Resale value improved by 5.8 to 35 percent Occupancy rates higher by 0.9 to 18 percent Manage Energy by Setting Goals p. 7

8 The role of energy management in achieving organizational goals Energy management continues to be an important focus for decision-makers in the commercial, industrial and institutional sectors worldwide. As recent research has shown, organizations that achieve energy management success are likely to share one common attribute: They set energy reduction goals and have formal mechanisms to measure results and track progress. The benefits of a well-executed energy management plan extend well beyond the wall of the facility manager s office. Efficiency helps to create the best value environment and can be a significant contributor to reaching broader organizational goals. Property is worth more. Brand reputation is enhanced. Worker productivity increases. A number of studies point to the relationship between improved thermal comfort, indoor air quality and ventilation rates and worker productivity suggesting that by taking these measures, organizations may increase productivity by 5 or more percent. 6 These benefits, along with potential energy savings of 2% to 10%, combine to build a compelling case for the implementation of formal energy management programs. To learn how Johnson Controls can help with your building efficiency goals, visit johnsoncontrols.com/buildings. For additional insights and research, visit johnsoncontrols.com/whatspossible. ¹ Institute for Building Efficiency, Retrieved from Green-Building/multiple-studies-document-green-buildings-add.aspx ² DeloitteCenter for Energy Solutions, Deloitte resources 2013 Study The Power Shift: Businesses Take a New Look at Energy Strategy, Retrieved from Dcom-UnitedStates/Local%20Assets/Documents/Energy_us_er/us_er_reSources2013Business_ July2013.pdf. 3 EnergyStar, The Business Case for Energy Efficiency. Retrieved from energystar.gov/buildings/about-us/how-can-we-help-you/build-energy-program/business-case 4 The Value Relevance of Reputation for Sustainability Leadership, Isabel Costa Lourenc o Jeffrey Lawrence Callen Manuel Castelo Branco Jose Dias Curto, Retrieved from usp.br/dcms/uploads/arquivos/ppgcc/paper%20jbe%202013_apresentacao_isabel.pdf 5 Institute for Building Efficiency, Retrieved from Green-Building/multiple-studies-document-green-buildings-add.aspx 6 FacilitiesNet, Studies Relate IAQ And Productivity Retrieved from Manage Energy by Setting Goals p. 8

Building Energy Management: Using Data as a Tool

Building Energy Management: Using Data as a Tool Building Energy Management: Using Data as a Tool Issue Brief Melissa Donnelly Program Analyst, Institute for Building Efficiency, Johnson Controls October 2012 1 http://www.energystar. gov/index.cfm?c=comm_

More information

Harnessing Big Data: The Human Capital Management Journey to Achieving Business Growth

Harnessing Big Data: The Human Capital Management Journey to Achieving Business Growth Harnessing Big Data: The Human Capital Management Journey to Achieving Business Growth 2015 ADP Global Human Capital Management Decision Makers Survey CONTENTS Executive Summary... 3 Introduction The Changing

More information

2015 Report on the Current State of Enterprise Risk Oversight:

2015 Report on the Current State of Enterprise Risk Oversight: 2015 Report on the Current State of Enterprise Risk Oversight: Update on Trends and Opportunities 6 th Edition February 2015 Mark Beasley Deloitte Professor of ERM Director, ERM Initiative Bruce Branson

More information

Operating Sustainable Facilities

Operating Sustainable Facilities Operating Sustainable Facilities Introduction... 1 Chapter 1: Energy Topic 1: Energy and Sustainable Facilities... 8 Topic 2: Energy Metrics... 11 Topic 3: Sustainable Facility Energy Initiatives... 20

More information

Revealing the Where of Business

Revealing the Where of Business Revealing the Where of Business Intelligence using Location Analytics Brought to you compliments of: Increasingly, data is viewed as the lifeblood of organizations. Across industries, information is sliced,

More information

Reputation. A review of UK companies

Reputation. A review of UK companies Reputation A review of UK companies Highlights Research commissioned by SIFA Strategy and Deloitte Undertaken by YouGov between March & April 2015 Reputation is increasingly recognised as having a core

More information

Understanding and Linking Sustainability for Healthcare

Understanding and Linking Sustainability for Healthcare White Paper Understanding and Linking Sustainability for Healthcare Richard W. Smith Director, Healthcare Johnson Controls, Inc. Abstract Sustainability means different things to different people. This

More information

2015 Social Media Marketing Trends

2015 Social Media Marketing Trends 2015 Social Media Marketing Trends A 2015 survey and report on social media marketing practices and software usage By Megan Headley Research Director, TrustRadius First Published May 2015 2015 TrustRadius.

More information

How To Use Social Media To Improve Your Business

How To Use Social Media To Improve Your Business IBM Software Business Analytics Social Analytics Social Business Analytics Gaining business value from social media 2 Social Business Analytics Contents 2 Overview 3 Analytics as a competitive advantage

More information

RESEARCH BRIEF. Savings and Operational Efficiencies for the Industrial/Warehouse Environment

RESEARCH BRIEF. Savings and Operational Efficiencies for the Industrial/Warehouse Environment Savings and Operational Efficiencies for the Industrial/Warehouse Environment October, 2015 3 Internet of Things Savings and Operational Efficiencies for the Industrial/ Warehouse Environment THE (IoT)

More information

The Empire State Building Creating a Replicable Model for Energy Efficiency Reinvestment

The Empire State Building Creating a Replicable Model for Energy Efficiency Reinvestment The Empire State Building Creating a Replicable Model for Energy Efficiency Reinvestment The Empire State Building Create a transparent, replicable, quantitative program for cost justified energy efficiency

More information

ENERGY STAR Portfolio Manager and Utility Benchmarking Programs: Effectiveness as a Conduit to Utility Energy Efficiency Programs

ENERGY STAR Portfolio Manager and Utility Benchmarking Programs: Effectiveness as a Conduit to Utility Energy Efficiency Programs ENERGY STAR Portfolio Manager and Utility Benchmarking Programs: Effectiveness as a Conduit to Utility Energy Efficiency Programs ABSTRACT Rohit Vaidya, Nexus Market Research Arlis Reynolds, National Grid

More information

TALENT OPTIMIZATION. Transforming HR and Human Capital Management for Business Growth

TALENT OPTIMIZATION. Transforming HR and Human Capital Management for Business Growth TALENT OPTIMIZATION Transforming HR and Human Capital Management for Business Growth TALENT OPTIMIZATION Transforming HR and Human Capital Management for Business Growth THE TALENT OPTIMIZATION OBJECTIVE

More information

Energy Audits. Who needs one? Why it is needed? So many choices. Which one is right for my home? My business? My community?

Energy Audits. Who needs one? Why it is needed? So many choices. Which one is right for my home? My business? My community? Webinar Set Up All lines are muted If you have a question you can type it into the Question/Chat box in your Go to Webinar tool bar Webinar is being recorded Energy Audits Who needs one? Why it is needed?

More information

Introduction. This white paper outlines the key findings from the survey and provides an analysis of its implications

Introduction. This white paper outlines the key findings from the survey and provides an analysis of its implications The Value of HR Certification Around the World Introduction In recent years, there has been a growing appreciation of the benefits of HR credentials among HR professionals. Increasing competition for HR

More information

Unlocking the opportunity with Decision Analytics

Unlocking the opportunity with Decision Analytics Unlocking the opportunity with Decision Analytics Not so long ago, most companies could be successful by simply focusing on fundamentals: building a loyal customer base through superior products and services.

More information

SCP Issues for Business and Industry

SCP Issues for Business and Industry SCP Issues for Business and Industry Introduction Business and industry are key players in the SCP agenda. They are at the core of production and are also key organizational consumers. As the most important

More information

The business of sustainability

The business of sustainability 96 The business of sustainability More companies are managing sustainability to improve processes, pursue growth, and add value to their companies rather than focusing on reputation alone. Sheila Bonini

More information

Reduce Your Facility s Energy Consumption with No-Touch Audits

Reduce Your Facility s Energy Consumption with No-Touch Audits Session 3-3 Reduce Your Facility s Energy Consumption with No-Touch Audits Presented by Adam Jennings (Moderator), Supervising Engineer, Energy Efficiency Services, Northeast Utilities Chris Baker, Principal,

More information

Deloitte resources 2013 Study The Power Shift: Businesses Take a New Look at Energy Strategy

Deloitte resources 2013 Study The Power Shift: Businesses Take a New Look at Energy Strategy Deloitte resources 2013 Study The Power Shift: Businesses Take a New Look at Energy Strategy Deloitte resources 2013 Study provides corporate energy management insights to help inform business and investment

More information

2012 Benchmark Study of Product Development and Management Practices

2012 Benchmark Study of Product Development and Management Practices 2012 Benchmark Study of Product Development and Management Practices 2012 Benchmark Study of Product Development and Management Practices Contents 1. Introduction 2 2. Participant Profile 3 3. Methodology

More information

Green Building Asset. Higher Asset Value? Research Snapshot. Energy efficient green. buildings have lower. energy bills and building

Green Building Asset. Higher Asset Value? Research Snapshot. Energy efficient green. buildings have lower. energy bills and building Research Snapshot Green Building Asset Valuation: Trends and Data Do Green Buildings Translate to Higher Asset Value? Energy efficient green buildings have lower energy bills and building designs that

More information

How To Learn From The Most Successful Manufacturers

How To Learn From The Most Successful Manufacturers Tech-Clarity Perspective: Best Practices for Developing Industrial Equipment Top Performers Drive Growth and Profitability with Advanced Design Practices and Enabling Technology Tech-Clarity, Inc. 2012

More information

Service integration comes of age

Service integration comes of age Industry white paper Service integration comes of age Five ways this approach to workplace management drives business value Lynn G. Kious Martin Chapman VP, Real Estate Services, Americas VP, Real Estate

More information

Cherwell Software Software Audit Industry Report

Cherwell Software Software Audit Industry Report Cherwell Software Software Audit Industry Report Cherwell Software has released the findings of its 2013 industry report that benchmarks software audit activity, trends, experiences, and perceptions among

More information

Commercial Buildings Special Working Group Change Management Report 2010

Commercial Buildings Special Working Group Change Management Report 2010 1 Contents 1. Introduction... 3 2. Findings from member interviews... 4 Review of Current Change Management Practices... 6 3. Methodology... 7 Structured Approach... 7 Improving your context... 8 Getting

More information

Trade Confidence Survey Australia:1H 2015

Trade Confidence Survey Australia:1H 2015 Trade Confidence Survey Australia:1H 2015 About the Survey The HSBC Trade Confidence Survey gauges business sentiment and expectations on trade activity and business growth over a six month time horizon.

More information

metrics for valuing business sustainability

metrics for valuing business sustainability Metrics for Valuing Business Sustainability metrics for valuing business sustainability A Framework for Executives nbs.net Revised 2011 Originally Published 2008 metrics for valuing business sustainability

More information

Brookfield Asset Management Inc. 2014 Second Quarter Results Conference Call Transcript

Brookfield Asset Management Inc. 2014 Second Quarter Results Conference Call Transcript Brookfield Asset Management Inc. 2014 Second Quarter Results Conference Call Transcript Date: Friday, August 8, 2014 Time: Speakers: 11:00 AM ET Bruce Flatt Senior Managing Partner and Chief Executive

More information

LLNL Supercomputing Facility Achieves LEED Gold

LLNL Supercomputing Facility Achieves LEED Gold LLNL Supercomputing Facility Achieves LEED Gold Alison Terrill, Architect/LEED AP Jennifer Doman, Pollution Prevention/Sustainability Program This work performed under the auspices of the U.S. Department

More information

The business of sustainability: Putting it into practice

The business of sustainability: Putting it into practice Sustainability & Resource Productivity Practice The business of sustainability: Putting it into practice Sheila Bonini and Stephan Görner Companies should integrate environmental, social, and governance

More information

FERC Regulations: Managing Compliance Through ETRM Technology

FERC Regulations: Managing Compliance Through ETRM Technology www.allegrodev.com FERC Regulations: Managing Compliance Through ETRM Technology Bart Thielbar Senior Research Analyst Sierra Energy Group; The R&A Division of Energy Central Abstract An Allegro White

More information

Sourcing Gets Smart. Revamping Strategies, Rethinking Technology. April 2012 Madeline Laurano

Sourcing Gets Smart. Revamping Strategies, Rethinking Technology. April 2012 Madeline Laurano Sourcing Gets Smart Revamping Strategies, Rethinking Technology April 2012 Madeline Laurano Sourcing Gets Smart: Revamping Strategies, Rethinking Technology Sourcing is the foundation of any successful

More information

THE ECOVA ENERGY AND SUSTAINABILITY MANAGEMENT PLATFORM. Complete data visibility, cost savings and efficient resource management

THE ECOVA ENERGY AND SUSTAINABILITY MANAGEMENT PLATFORM. Complete data visibility, cost savings and efficient resource management THE ECOVA ENERGY AND SUSTAINABILITY MANAGEMENT PLATFORM Complete data visibility, cost savings and efficient resource management OVERVIEW Data, technology and energy expertise combine for powerful business

More information

Data Centers That Deliver Better Results. Bring Your Building Together

Data Centers That Deliver Better Results. Bring Your Building Together Data Centers That Deliver Better Results Bring Your Building Together 1 Meeting the high demands of your data center Meeting the increasing heat loads associated with growing computational needs requires

More information

What Users Want from Mobile

What Users Want from Mobile What Users Want from Mobile A study of consumers mobile web and application expectations and experiences conducted by Equation Research on behalf of Compuware Executive Summary: Mobile is reaching critical

More information

Tapping the benefits of business analytics and optimization

Tapping the benefits of business analytics and optimization IBM Sales and Distribution Chemicals and Petroleum White Paper Tapping the benefits of business analytics and optimization A rich source of intelligence for the chemicals and petroleum industries 2 Tapping

More information

The business of sustainability

The business of sustainability McKinsey Global Survey results The business of sustainability More companies are managing sustainability to improve processes, pursue growth, and add value to their companies rather than focusing on reputation

More information

Delivering Corporate Social Responsibility through Project Portfolio Management

Delivering Corporate Social Responsibility through Project Portfolio Management Delivering Corporate Social Responsibility through Project Portfolio Management Project portfolios are comprised of projects that widely differ in value; vary by their short- and longterm benefits, their

More information

Emerging Green Intelligence: Business Analytics and Corporate Sustainability

Emerging Green Intelligence: Business Analytics and Corporate Sustainability Emerging Green Intelligence: Business Analytics and Corporate Sustainability Background and Methodology In April 2009, BusinessWeek Research Services (BWRS) launched a research program to determine the

More information

The Empire State Building Repositioning an Icon as a Model of Energy Efficient Investment

The Empire State Building Repositioning an Icon as a Model of Energy Efficient Investment The Empire State Building Repositioning an Icon as a Model of Energy Efficient Investment Motivation The goal with ESB has been to define intelligent choices which will either save money, spend the same

More information

Incorporating Social Media into a Technical Content Strategy White Paper

Incorporating Social Media into a Technical Content Strategy White Paper Incorporating Social Media into a Technical Content Strategy White Paper Authored by Bill Gearhart, Comtech Services, Inc. USER-GENERATED CONTENT Table of Contents Table of Contents Introduction...2 Selected

More information

THE SECRET OF ONLINE SUCCESS: WHY STRUCTURE MATTERS

THE SECRET OF ONLINE SUCCESS: WHY STRUCTURE MATTERS THE SECRET OF ONLINE SUCCESS: WHY STRUCTURE MATTERS Published: May 2009 Authors: Brian Hauf, VP Client Success Services, Convio Quinn Donovan, Analytics Manager, Convio INTRODUCTION With decades of experience

More information

Deloitte resources 2012 Study Insights into Corporate Energy Management Trends

Deloitte resources 2012 Study Insights into Corporate Energy Management Trends Deloitte resources 2012 Study Insights into Corporate Energy Management Trends Second annual study illuminates the attitudes and practices that companies have toward energy management to help make business

More information

Feature. The phrase globally strategic payroll is filled with misconceptions, The Six Keys to Globally Strategic Payroll

Feature. The phrase globally strategic payroll is filled with misconceptions, The Six Keys to Globally Strategic Payroll Feature The Six Keys to Globally Strategic Payroll The Journey of High-Performing Companies in Efficiency and Innovation By John M. Gibbons, Jeitosa Group International The phrase globally strategic payroll

More information

MORE DATA - MORE PROBLEMS

MORE DATA - MORE PROBLEMS July 2014 MORE DATA - MORE PROBLEMS HOW CAN SMBs ADDRESS DATA ISSUES? Data Source In this report, Mint Jutras references data collected from its 2014 Enterprise Solution Study, which investigated goals,

More information

Organizing for successful change management: A McKinsey Global Survey

Organizing for successful change management: A McKinsey Global Survey Organizing for successful change management: A McKinsey Global Survey John Krause A McKinsey Quarterly online survey sheds new light on what drives a successful transformation in organizational performance.

More information

Executive Summary Responsible Travel Management

Executive Summary Responsible Travel Management 1 Executive Summary Responsible Travel Management A Corporate Social Responsibility toolkit tailored for corporate travel management Over the past few years, corporate responsibility, environmental sustainability

More information

Corporate Sustainability

Corporate Sustainability em feature Corporate Sustainability Using Big Data to Look at the Big Picture by Chet Chaffee Why disclosing environmental impact makes good business sense. Dr. Chet Chaffee is the Director of Sustainability

More information

Asia Pacific. Tax Management Consulting Why and What?

Asia Pacific. Tax Management Consulting Why and What? Asia Pacific Tax Management Consulting Why and What? In an increasingly demanding and global environment, managing tax is becoming more complex. The world s leading tax departments integrate business strategy

More information

The Future of Census Bureau Operations

The Future of Census Bureau Operations The Future of Census Bureau Operations Version 1.0 April 25, 2013 The Future of Census Bureau Operations Page ii [This page intentionally left blank] The Future of Census Bureau Operations Page iii Document

More information

Digital Marketing Practices

Digital Marketing Practices SURVEY Digital Marketing Practices at Asset Management Firms SUMMER 2015 Copyright 2015. Kurtosys. All rights reserved Executive Summary Introduction In 2012, Kurtosys conducted a survey amongst investors

More information

Trends Impacting HR s Role in Enterprise Risk Management

Trends Impacting HR s Role in Enterprise Risk Management Trends Impacting HR s Role in Enterprise Risk Management INTRODUCTION The management consulting firm, Deloitte, produced an astounding report titled, Human Capital Trends 2012: Leap Ahead. The report pointed

More information

Deliverability Benchmark Report

Deliverability Benchmark Report Deliverability Benchmark Report Deliverability Benchmark Report Analysis of Placement Rates in 1 Deliverability Benchmark Report Introduction Marketers have spent years honing their email expertise, refining

More information

After years of intense discussion and little action, outcome-based healthcare has arrived with a boom.

After years of intense discussion and little action, outcome-based healthcare has arrived with a boom. September 2013 After years of intense discussion and little action, outcome-based healthcare has arrived with a boom. It s as if that twinkling little star went supernova. In fact, are driving the new

More information

Finding the Supply Chain Carbon Lever

Finding the Supply Chain Carbon Lever Finding the Supply Chain Carbon Lever Workshop Summary May 13, 2013 Key takeaways Major themes across the discussions in the room and over lunch focused on the following: Supply chain offers one of the

More information

Product Catalog. Trane eview Energy Reporting Software BAS-PRC054-EN. November 2010

Product Catalog. Trane eview Energy Reporting Software BAS-PRC054-EN. November 2010 Product Catalog Trane eview Energy Reporting Software November 2010 BAS-PRC054-EN Copyright 2010 Trane This document and the information in it are the property of Trane and may not be used or reproduced

More information

Making the Business Case for Unifying Channels

Making the Business Case for Unifying Channels Whitepaper Making the Business Case for Unifying Channels in Financial Services Your Customer Experience Management Strategy is Only as Strong as Your Weakest Channel Table of Contents Today s Retail Banking

More information

INFORMATION CONNECTED

INFORMATION CONNECTED INFORMATION CONNECTED Solving Business Problems for the Oil and Gas Industry Primavera Project Portfolio Management Solutions Achieving Strategic Goals in the Complex World of Energy Oil and gas companies

More information

Talent Management Leadership in Professional Services Firms

Talent Management Leadership in Professional Services Firms Talent Management Leadership in Professional Services Firms Published by KENNEDY KENNEDY Consulting Research Consulting Research & Advisory & Advisory Sponsored by Table of Contents Introduction.... 3

More information

The Power Of Real-Time Insight How Better Visibility, Data Analytics, And Reporting Can Optimize Your T&E Spend

The Power Of Real-Time Insight How Better Visibility, Data Analytics, And Reporting Can Optimize Your T&E Spend A Forrester Consulting Thought Leadership Paper Commissioned By Concur May 2014 The Power Of Real-Time Insight How Better Visibility, Data Analytics, And Reporting Can Optimize Your T&E Spend Table Of

More information

HOW ARE CONTACT CENTRES USING QUALITY MONITORING?

HOW ARE CONTACT CENTRES USING QUALITY MONITORING? 1 HOW ARE CONTACT CENTRES USING QUALITY MONITORING? REPORT COMPILED BY BUSINESS SYSTEMS (UK) LTD USING SURVEY RESULTS FROM OVER 100 CONTACT CENTRE PROFESSIONALS. 2 CONTENTS CONTENTS... 2 INTRODUCTION...

More information

How To Improve Security In An Organization

How To Improve Security In An Organization Protecting the organization against the unknown A new generation of threats February 2014 Contents Scope of the research 3 Research methodology 3 Aims of the research 3 Summary of key findings 4 IT security

More information

YR&G. Corporate Sustainability. New York Denver Chicago

YR&G. Corporate Sustainability. New York Denver Chicago YR&G Corporate Sustainability New York Denver Chicago Sustainability Consulting, Education and Analysis T 303.952.5000 Firm Overview YR&G provides technical and strategic sustainability consulting services

More information

Survey Findings. HR Outsourcing Trends and Insights 2009

Survey Findings. HR Outsourcing Trends and Insights 2009 Survey Findings HR Outsourcing Trends and Insights 2009 About Hewitt Associates Hewitt Associates (NYSE: HEW) provides leading organizations around the world with expert human resources consulting and

More information

Cloud Computing. Exclusive Research from

Cloud Computing. Exclusive Research from 2014 Cloud Computing Exclusive Research from Cloud Computing Continues to Make Inroads Companies are expanding their use of cloud as they work through implementation and organizational challenges Cloud

More information

RSA ARCHER OPERATIONAL RISK MANAGEMENT

RSA ARCHER OPERATIONAL RISK MANAGEMENT RSA ARCHER OPERATIONAL RISK MANAGEMENT 87% of organizations surveyed have seen the volume and complexity of risks increase over the past five years. Another 20% of these organizations have seen the volume

More information

Emissions Inventory, Fiscal Year 2013. Siemens Building Technologies Division, U.S. usa.siemens.com/buildingtechnologies

Emissions Inventory, Fiscal Year 2013. Siemens Building Technologies Division, U.S. usa.siemens.com/buildingtechnologies usa.siemens.com/buildingtechnologies Emissions Inventory, Fiscal Year 2013 Siemens Building Technologies Division, U.S. Answers for infrastructure and cities. Executive Summary The Building Technologies

More information

Texas School District Energy Management: The Status of Energy Management in Texas Schools

Texas School District Energy Management: The Status of Energy Management in Texas Schools 2014 Texas School District Energy Management: The Status of Energy Management in Texas Schools Texas School District Energy Management Study: The Status of Energy Management in Texas Schools Prepared by

More information

Caring, one person at a time.

Caring, one person at a time. JOHNSON & JOHNSON STRATEGIC FRAMEWORK Caring, one person at a time. STRATEG IC FRAM EWOR K 1 Nothing is more important than the health and well-being of those we love. That s why the Johnson & Johnson

More information

6 Ways to Maximize Your Oil Analysis Software Value

6 Ways to Maximize Your Oil Analysis Software Value Oil AnalYSis 6 Ways to Maximize Your Oil Analysis Software Value O rganizations have used oil analysis for decades to identify lubrication problems that could require equipment repair or even shut dow

More information

Achieving High Performance: The Value of Benchmarking

Achieving High Performance: The Value of Benchmarking Achieving High Performance: The Value of Benchmarking Now I have the ammunition to foster change. With benchmarking, change agents have the facts they need to convince executives that a transformation

More information

The. Evolution. Contributor: Mark Arian, Executive Vice President, Corporate Transactions, Aon Consulting

The. Evolution. Contributor: Mark Arian, Executive Vice President, Corporate Transactions, Aon Consulting The Evolution of the CHRO Contributor: Mark Arian, Executive Vice President, Corporate Transactions, Aon Consulting The Evolution of the CHRO The Evolution of the CHRO In recent years, the growing value

More information

The Landscape of Health Information Management

The Landscape of Health Information Management 1 Benchmark Report The Landscape of Health Information Management Benchmarking Trends and Insights for HIM Leadership Sponsored by himagine solutions Brought to you by himagine solutions, inc. and ADVANCE

More information

PMI s Pulse of the Profession The High Cost of Low Performance

PMI s Pulse of the Profession The High Cost of Low Performance PMI s Pulse of the Profession The High Cost of Low Performance Pulse Perspective As I travel around the world advocating for the value of project, program and portfolio management with organization leaders

More information

Federal Metering Data Analysis Needs and Existing Tools

Federal Metering Data Analysis Needs and Existing Tools PNNL-24191 Federal Metering Data Analysis Needs and Existing Tools July 2015 JW Henderson KM Fowler PNNL-24191 Federal Metering Data Analysis Needs and Existing Tools JW Henderson KM Fowler July 2015

More information

The Top 10 Reasons CRM Projects Fail

The Top 10 Reasons CRM Projects Fail White Paper The Top 10 Reasons CRM Projects Fail Business solutions through information technology Entire contents 2004 by CGI Group Inc. All rights reserved. Reproduction of this publication in any form

More information

CAREER SERVICES USE OF SOCIAL MEDIA TECHNOLOGIES

CAREER SERVICES USE OF SOCIAL MEDIA TECHNOLOGIES CAREER SERVICES USE OF SOCIAL MEDIA TECHNOLOGIES Introduction In conjunction with the Career Advisory Board (CAB), the National Association of Colleges and Employers (NACE) conducted a survey of college

More information

GLOBALWORKPLACESOLUTIONS-ENERGY SERVICES. Reduce energy costs and greenhouse gas emissions across your portfolio

GLOBALWORKPLACESOLUTIONS-ENERGY SERVICES. Reduce energy costs and greenhouse gas emissions across your portfolio GLOBALWORKPLACESOLUTIONS-ENERGY SERVICES Reduce energy costs and greenhouse gas emissions across your portfolio Manage the risk of rising energy costs in a sustainable way You are under increasing pressure

More information

Overcoming Barriers to Cross-Channel Success: Optimizing the Marketing Technology Stack

Overcoming Barriers to Cross-Channel Success: Optimizing the Marketing Technology Stack Overcoming Barriers to Cross-Channel Success: Optimizing the Marketing Technology Stack Signal Cross-Channel Marketing and Technology Survey September 2014 Page 3 Page 4 Page 5 Page 6 Page 15 Page 18 Page

More information

Global Compliance Survey

Global Compliance Survey Global Compliance Survey Executive Summary Global Compliance Survey Companies and organizations are under an ever-intensifying burden to manage and comply with countless and complex global rules and regulations.

More information

2014 annual results and revenue for Q1 2015: Significant rise in Gross Operating Income and sustained dynamic growth of Corporate revenues

2014 annual results and revenue for Q1 2015: Significant rise in Gross Operating Income and sustained dynamic growth of Corporate revenues Press release 29 April 2015 2014 annual results and revenue for Q1 2015: Significant rise in Gross Operating Income and sustained dynamic growth of Corporate revenues Strong improvement of gross operating

More information

With Our Products & Services

With Our Products & Services What We Believe: With Our Products & Services What We Believe: With Our Products & Services Products & Services: will always listen to our customers desires and is committed to meeting and exceeding their

More information

t h e H i gh - Tech Sector

t h e H i gh - Tech Sector Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.988.7900 F.508.988.7881 www.manufacturing-insights.com Acceleratin g Business Change Through Next- Generation ERP Call to Action f o r

More information

Introduction to the Open Data Center Alliance SM

Introduction to the Open Data Center Alliance SM Introduction to the Open Data Center Alliance SM Legal Notice This Open Data Center AllianceSM Usage: Security Monitoring is proprietary to the Open Data Center Alliance, Inc. NOTICE TO USERS WHO ARE NOT

More information

Saving energy, growing jobs

Saving energy, growing jobs Saving energy, growing jobs Victoria s energy efficiency and productivity statement June 2015 Contents Minister s foreword 1 Why energy efficiency matters for Victorians 2 Our plan for energy efficiency

More information

Clinical Trial Supply Chain Driving Transformation for Excellence

Clinical Trial Supply Chain Driving Transformation for Excellence Clinical Trial Supply Chain Driving Transformation for Excellence October 20, 2009 2009 AMR Research, Inc. Page 1 Key Success Criteria of Life Sciences Companies Q84. What are your company s key success

More information

Towards Business Sustainability

Towards Business Sustainability www.pwc.com Towards Business Sustainability Companies Commission of Malaysia Corporate Responsibility Seminar Series 29 Date (move higher if title is only one line) Agenda 1. Overview of Sustainability

More information

Sustainability reporting What you should know kpmg.com

Sustainability reporting What you should know kpmg.com SUSTAINABILITY Sustainability reporting What you should know kpmg.com b Sustainability reporting What you should know KPMG LLP (KPMG) defines corporate sustainability as adopting business strategies that

More information

Energy Performance Contract Financing in Higher Education:

Energy Performance Contract Financing in Higher Education: COMMERCIAL BANKING Energy Performance Contract Financing in Higher Education: Unclogging the Deferred Maintenance Bottleneck 2 Energy Performance Contract Financing in Higher Education: Unclogging the

More information

Opinion Poll. Small Businesses Believe Illinois Needs to do More to Help Workers Prepare for Retirement, Support Legislation Doing So

Opinion Poll. Small Businesses Believe Illinois Needs to do More to Help Workers Prepare for Retirement, Support Legislation Doing So Opinion Poll Small Businesses Believe Illinois Needs to do More to Help Workers Prepare for Retirement, Support Legislation Doing So November 18, 2014 Small Business Majority P.O. Box #6184 Evanston, IL

More information

Peer Research Cloud Security Insights for IT Strategic Planning

Peer Research Cloud Security Insights for IT Strategic Planning SEPTEMBER 2011 Peer Research Cloud Security Insights for IT Strategic Planning Intel s IT Manager Survey on Cloud Security Why you should read this document: This report describes key findings from a survey

More information

Meeting the Needs of the New Financial Consumer: A Snapshot of Six Customer Segments

Meeting the Needs of the New Financial Consumer: A Snapshot of Six Customer Segments Meeting the Needs of the New Financial Consumer: A Snapshot of Six Customer Segments By First Data and Market Strategies International 2011 First Data Corporation. All trademarks, service marks and trade

More information

The Virtuous Cycle A Framework for Strategic Energy Management. Executive Overview

The Virtuous Cycle A Framework for Strategic Energy Management. Executive Overview The Virtuous Cycle A Framework for Strategic Energy Management Executive Overview Contents Why use a strategic energy management framework? Understanding the Virtuous Cycle Considering best practices Implementing

More information