The responsible use of technology and social media for HCPSS-sanctioned activities.
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1 BOARD OF EDUCATION POLICY 8080 RESPONSIBLE USE OF TECHNOLOGY AND SOCIAL MEDIA Effective: July 1, 2013 I. Policy Statement The Board of Education of Howard County is committed to providing appropriate access to sustainable technology and social media to further the strategic goals of the Howard County Public School System (HCPSS). The Board believes that technology should be leveraged to improve instruction, business operations, and communications. The Board also encourages the use of social media to enhance student and stakeholder engagement, facilitate collaborative communications, and increase global connections. The Board believes that as technology changes the ways that information may be accessed, stored, communicated, and transferred, those changes provide new opportunities and responsibilities. The Board expects that all individuals will act in a responsible, civil, ethical, and appropriate manner when using technology for HCPSS sanctioned activities. II. Purpose The purpose of this policy is to define expectations for: The responsible use of technology and social media for HCPSS-sanctioned activities. The responsible use of technology and social media to enhance the education process and improve systemwide communications efforts. Maintaining the safety and privacy of individuals. III. Definitions Within the context of this policy, the following definitions apply: A. Account Credentials Any data or object used specifically for the purpose of gaining access (authenticating) to an electronic system, usually a username and password combination. B. Authentication Verification of an individual s identity through username/password or other mechanism. C. Computer System Any electronic medium that can execute a set of instructions designed to perform a specified task. 1 of 6
2 POLICY 8080 D. Network The means of transmitting data between computer systems; includes wired and wireless technologies. E. Online Resource Any electronic system which can be accessed remotely for the purpose of viewing or manipulating data which can exist on the Internet, on the wide area network or on the local area network. F. Personal Social Media Account A social media account created by an employee to conduct activities not sanctioned by the HCPSS. G. Professional Social Media Account A social media account created by an employee for HCPSS-sanctioned activities. H. Social Media A community oriented online service used with an understanding that contributions may be shared, augmented or organized through group collaboration, such as, blogs, microblogs, Internet forums, wikis, and social bookmarking. is excluded from this definition. I. Software Any application or script that can be executed on a computer system, server, or other electronic device. J. Technology Electronic devices, network infrastructure, or any applications including but not limited to software, online resources, social media, and . K. Terms of Service Rules and notification written by a service provider that individuals must agree to in order to use the service as terms of use (a.k.a. terms of use and terms of conditions ). L. Third-Party Social Media Social media in which individuals or schools agree to the generic terms of services and privacy policies of a service provider. The individuals or schools create accounts. IV. Standards A. Access to technology will be provided in accordance with the procedures associated with this policy. B. All content transmitted through technology for HCPSS-sanctioned activities is subject to all relevant HCPSS Board policies. C. HCPSS technology and approved social media are accessible for instructional use and HCPSS-sanctioned activities consistent with current student and employee roles and instructional requirements. The personal use of technology and social media may not interfere with student or employee work, cause disruptions to the school or work environment, result in additional costs to HCPSS, or violate HCPSS policies or applicable laws. 2 of 6
3 POLICY 8080 D. All applications used for instructional purposes will be selected in accordance with Policy 8040 Selection of Instructional Materials. E. All HCPSS technology and social media will comply with licensing and fair use agreements. Individuals will abide by the Terms of Service and privacy policy. F. Third-party social media that do not publish Terms of Service or a privacy policy may not be used for HCPSS-sanctioned activities. G. To ensure accessibility and equal educational opportunities, employees using thirdparty social media as part of the instructional experience will provide an alternative for students whose parents do not accept the Terms of Service or privacy policy. H. Electronic student and personnel records, as well as other student records and personally identifiable information, will be kept confidential and secure in accordance with Policy 9050 Student Records and Confidentiality, Policy 7010 Confidentiality of Personnel Records and Files, and the Family Educational Rights and Privacy Act (FERPA). I. When disciplinary investigations lead to searches and seizures on school property that involve technology, these searches and seizures will take place in accordance with the Annotated Code of Maryland Education Article, Section and Policy 9260 Student Search and Seizure. J. In order to comply with Children s Internet Protection Act (CIPA): 1. HCPSS will deploy technology which attempts to filter abusive, libelous, obscene, offensive, profane, threatening, sexually explicit, pornographic, illegal, or other inappropriate material. 2. Employees will monitor online HCPSS-sanctioned student activities including social media, to the extent practical. K. In order to comply with the Protecting Children in the 21 st Century Act, students will receive ongoing instruction concerning responsible online behavior including interacting with other individuals on social media services and in chat rooms and cyberbullying awareness and response. L. All third-party social media used will comply with the Children s Online Privacy and Protection Act (COPPA). M. Reassignment of technology between schools, offices, or other physical locations will be approved by the Superintendent/Designee and will be in compliance, when applicable, with Policy 4040 Fixed Assets. 3 of 6
4 POLICY 8080 N. Costs incurred due to negligence or misuse that result in the destruction or theft of HCPSS technology will be the financial responsibility of the negligent individual(s). O. Notice of the provisions of this policy and individual responsibilities will be communicated to all students, parents, employees, and other users of HCPSS technology. P. Failure by any individual to comply with this policy may result in the temporary or permanent termination of technology access privileges, in addition to any applicable disciplinary action or financial obligation. Q. Individuals assume full responsibility for their non-hcpss owned technology devices R. HCPSS will not mandate that students provide their own technology at school. S. Professional social media accounts created by employees are the property of HCPSS. T. HCPSS reserves the right to enable or disable interactive features on social media and to remove content inconsistent with the stated purpose, mission, and guidelines posted for the use of the social media. U. An employee must relinquish information necessary to maintain a professional social media account and may no longer access the account if the employee s job responsibilities change or employment is discontinued through resignation, retirement, termination or any other cause. V. HCPSS may access, monitor, archive, audit, purge or disclose the public contents of material created, stored or accessed through personal social media accounts when possible and permitted by law. W. In conformance with the Maryland User Name and Password Privacy Protection and Exclusion Act, Annotated Code of Maryland, Labor and Employment Article, 3-712, staff is prohibited from requesting or requiring an employee or applicant for employment to disclose any account credentials used for accessing a personal social media account or service. X. In cases of probable or potential harm to an individual, appropriate follow-through and communication with the individual in danger and others who are in a position to protect that individual from harm must be undertaken by the individual who discovers the probable or potential harm. V. Responsibilities A. The Superintendent/Designee will establish guidelines and appropriate acceptance forms for the responsible use of technology and social media. 4 of 6
5 POLICY 8080 B. The Superintendent/Designee will communicate the provisions of this policy annually through customary channels. C. The Superintendent/Designee will review this policy at least every two years and will recommend revision as necessary. D. The Superintendent/Designee will establish prudent measures to safeguard the security of HCPSS technology in accordance with Policy 3040 Technology Security. E. The Superintendent/Designee will authorize social media services for use in HCPSS. F. The Superintendent/Designee will maintain a presence on social media for the HCPSS. G. The Office of Human Resources will notify the Superintendent/Designee of change of employment status for any employee. H. Using established procedures, the Superintendent/Designee will modify account privileges based on changes to employment status. I. Administrators/supervisors must approve third-party social media prior to use in a school. J. Principals and supervisors will notify students, families, and employees in their schools and offices of the provisions of this policy. K. Principals and supervisors will notify students, families, and employees in their schools and offices of all end-of-year and end-of-employment check-out procedures. L. The Office of Use of School Facilities will notify individuals or organizations seeking to use school system computer technology as part of an agreement to use school system facilities (Policy Use of School Facilities) of the provisions of this policy. VI. Delegation of Authority The Superintendent is authorized to develop procedures for the implementation of this policy. VII. References A. Legal Annotated Code of Maryland Section Education Article, Children s Online Privacy Protection Act of 1998, 15 U.S.C (COPPA) Electronic Communications Privacy Act, 18 U.S.C Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. 1232(g) Protecting Children in the 21st Century Act Section 504 of the Rehabilitation Act of 1973, 20 U.S.C. 794(d) Title XVII, Children s Internet Protection Act, 47 U.S.C. 254(h) (CIPA) 5 of 6
6 POLICY 8080 The Annotated Code of Maryland, Criminal Law Article, (Misuse of Interactive Computer Service (Grace s Law)) The Annotated Code of Maryland, Labor and Employment Article, (User Name and Password Privacy Protection and Exclusions) B. Other Board Policies Policy 1000 Civility Policy 1040 Safe School Environments Policy 1060 Bullying, Cyberbullying, Harassment, or Intimidation Policy 2070 Ethics Policy 3040 Technology Security Policy 4040 Fixed Assets Policy 7010 Confidentiality of Personnel Records and Files Policy 7030 Employee Conduct and Discipline Policy 8040 Selection of Instructional Materials Policy 8060 Resource Speakers Policy 8120 Testing: State and Local Responsibilities and Protocols Policy 9030 Student Publications and Productions Policy 9050 Student Records and Confidentiality Policy 9200 Student Discipline Policy 9260 Student Search and Seizure Policy Distribution and Display of Materials and Announcements Policy Use of School Facilities C. Relevant Data Sources Central Inventory Database D. Other Device Agreement Form HCPSS Responsible Use of Technology Agreement/Internet Use Permission Form HCPSS Social Media Evaluation and Authorization Form HCPSS Student Code of Conduct HCPSS Third-Party Social Media Planning and Approval Form VIII. History ADOPTED: November 26, 2002 REVIEWED: MODIFIED: REVISED: January 21, 2003 May 10, 2007 March 11, 2010 June 27, 2013 EFFECTIVE: July 1, of 6
7 RESPONSIBLE USE OF TECHNOLOGY AND SOCIAL MEDIA Effective: July 1, 2013 I. Definitions Within the context of this policy, the following definitions apply: A. Forum A subsection of a social media service facilitating conversations of a group where individuals may have elevated permissions that allow for moderation of posts or comments. B. Post Content including but not limited to text, pictures, audio and videos that are added to a social media by an individual. II. Dissemination of Information A. Notification of the provisions of this policy and these implementation procedures will be given annually to all students, families, employees, and service providers. Methods may include: 1. Announcements in schools over the public address system at the beginning of the school year and at other times as appropriate. 2. Publications in school and system newsletters, handbooks, and other documents. 3. Notification posted in areas that provide access to technology (e.g., media center, computer lab). 4. Notification posted on school and Howard County Public School System (HCPSS) websites. 5. Reviews for students by classroom teachers, media specialists, and other appropriate employees. 6. Inclusion, whenever possible and appropriate, into the process of accessing software and/or files. B. Principals will notify all students, families, employees, volunteers, interns, and temporary employees in their schools of the responsibilities of individuals using 1 of 9
8 HCPSS technology and social media and of guidelines for network activities at the beginning of the school year, with additional reminders as necessary. C. Department supervisors will notify those under their supervision of the provisions of this policy and implementation procedures annually, with reminders as necessary. D. The Office of Use of School Facilities will notify individuals or organizations seeking to use HCPSS technology as part of an agreement to use HCPSS facilities under Policy Use of School Facilities of the provisions of this policy and these implementation procedures. E. The Superintendent/Designee will include language in contracts that require contractors to review and comply with this policy and all related policies. III. Responsibilities of Individuals A. Individuals are required to sign a device agreement form upon assignment of HCPSS-owned technology equipment. B. Individuals will take reasonable precautions to protect HCPSS-owned technology equipment against damage, theft, and/or loss. C. Individuals will not engage in unauthorized activities. These include, but are not limited to: 1. Accessing information for which the individuals do not have privilege. 2. Knowingly deploying computer viruses or software with malicious intent. 3. Violating copyright laws or privacy rights of others. 4. Plagiarizing. 5. Accessing HCPSS-owned technology via another individual s account credentials. 6. Damaging HCPSS technology. 7. Circumventing or disabling technology protection measures put in place by the Superintendent/Designee. D. Individuals will secure and safeguard data stored on HCPSS technology. 2 of 9
9 E. Individuals responsible for electronic content creation and delivery of public communication will adhere to the guidelines set forth by the HCPSS for the generation and access of such public communication. F. Employees will not reveal student data, employee data, or other HCPSS-owned data to any third party unless directed to do so by their immediate supervisor or administrator. Disclosure of student and staff information is addressed in Policy 9050 Student Records and Policy 7010 Confidentiality of Personnel Records and Files. G. Individuals using HCPSS technology will not intentionally create, access, share, download or print content that: 1. Depicts profanity, obscenity, the use of weapons, terrorism, or violence. 2. Promotes use of tobacco, drugs, alcohol, or other illegal or harmful products. 3. Contains sexually suggestive messages. 4. Is sexually explicit or obscene. 5. Depicts gang affiliation. 6. Contains language or symbols that demean an identifiable person or group or otherwise infringe on the rights of others. 7. Causes or is likely to cause a disruption to HCPSS activities or the orderly operation of the HCPSS. 8. Contains rude, disrespectful, or discourteous expressions inconsistent with civil discourse or behavior. 9. Constitutes bullying, cyberbullying, harassment, or intimidation in violation of Policy 1040 Safe School Environments, or Policy 1060 Bullying, Cyberbullying, Harassment, or Intimidation. Reasonable exceptions to this provision may be made for students conducting research under the direction of an instructor and employees completing HCPSS related responsibilities. Specific permission will be granted regarding the nature of the research to be conducted and the type of files related to that research which might be accessed or created. H. When using electronic communication to correspond with parents and students, employees will use an approved HCPSS communication system. Employees are responsible for all communication sent from their accounts. 3 of 9
10 I. Principals or department supervisors are responsible for the content of all publications created for their schools/departments. J. Individuals responsible for central office, departmental, or school electronic communications and media will ensure that: 1. Written permission is obtained and kept on file for all copyrighted material or student work used in publications. 2. Students are not identified by name in photographs used in publications unless written permission from their parents is obtained and kept on file. 3. Commercial links and/or advertising are monitored for appropriateness and, where applicable, comply with Policy 4010 Donations and Policy 4020 Fund Raising. 4. Student publications comply with Policy 9030 Student Publications and Productions. K. The Superintendent/Designee will be responsible for identifying times and places for online resources activities. Individual schools may determine further restrictions based on their specific needs. L. Each principal/designee will ensure that signed HCPSS parent permission forms (Responsible Use of Technology Agreement/Internet Use Permission Form) are collected and are on file for each student. M. Employees selecting online resources will evaluate the resources to ensure that they meet the curricular needs of students and are appropriate for the developmental level of the students. N. To ensure student safety and acceptable standards of technology use, it is important that all students be given instruction on the responsible use of technology. Principals will designate the persons who will instruct the students in the following topics: 1. The contents of this policy and these implementation procedures. 2. Procedures for accessing appropriate online resources. 3. Provisions contained in the HCPSS Internet Use permission forms. 4. Copyright issues. 5. Privacy issues, including not sharing personally identifiable information. 4 of 9
11 6. Safety and security guidelines, including the use of the Internet. 7. Making appropriate judgments about locating and using information that matches the learner's instructional level and the learning objectives of the assignment. 8. Discriminating among types of information sources and assessing the appropriateness of using the Internet as a resource for a specific learning activity. 9. Rigorous appraisal of the source. 10. Digital citizenship. O. When sending confidential student records electronically, the sender will alert the recipient that the message contains confidential student information in accordance with FERPA (Family Educational Rights and Privacy Act). When sending other confidential records electronically, the sender will alert the recipient that the message contains confidential information. P. Online resources which support collaborative discussions will adhere Policy 8040 Selection of Materials prior to use. Q. Online resources used for instruction and associated student-generated work will have the ability to be monitored for appropriateness. Students will adhere to Policy 1000 Civility, the HCPSS Student Code of Conduct; Policy 1040 Safe School Environments when accessing and posting to these online resources. R. Individuals will authenticate to HCPSS technology consistent with Policy 3040 Technology Security. S. Students will not use HCPSS technology unless directed to do so by an instructor or administrator. T. Individuals may use personal technology devices only when approved by a teacher, administrator, and the Superintendent/Designee. HCPSS expects the following when personal technology devices have been approved for use. 1. Individuals will use personal technology devices in accordance with all HCPSS policies. Failure to comply with these polices may result in the removal of temporary or permanent use privileges, in addition to any disciplinary action. 5 of 9
12 2. Individuals will use personal technology devices in a responsible, civil, ethical, and legal manner. 3. Individuals will assume full responsibility for their personal technology devices and the content stored on these devices. 4. When performing HCPSS-sanctioned activities, individuals will use a HCPSS open wireless network, when applicable. 5. HCPSS may, without cause, revoke the use of personal technology devices at any time. 6. Individuals will ensure that their personal technology devices contain up to date operating system and relevant software patches and anti-malware software. 7. HCPSS will not be liable for any costs incurred related to the use of personal technology devices, including usage fees, upgrades, damages, and replacements. 8. HCPSS employees will not be responsible for the technical support of personal technology devices. 9. Individuals will have no expectation of personal privacy or confidentiality of any electronic communication when using HCPSS networks. 10. Personal technology devices will not contain HCPSS licensed applications or software unless approved by the Superintendent/Designee. 11. Individuals will not store confidential HCPSS information, excluding the device owner s personal information, on personal technology devices. 12. Individuals will not use personal technology devices to create or access abusive, libelous, obscene, offensive, profane, threatening, sexually explicit, pornographic, illegal, or other inappropriate material. 13. Individuals will not use personal technology devices to gain or attempt to gain unauthorized access to any system or information. 14. Individuals will not use personal technology devices to circumvent, modify, or disable technology security measures implemented by the HCPSS. These measures include but are not limited to: a. Anti-malware software. b. Internet content filter. 6 of 9
13 c. Microsoft Group Policy and Apple Parental Controls. d. Network firewalls. e. Computer and server administrative management software. 15. No personal technology device placed on the HCPSS network may disrupt normal network activities. 16. Individuals are responsible for reporting any inappropriate material they receive on personal technology devices. U. Prior to using a third-party social media for HCPSS-sanctioned activities employees, will submit a HCPSS Third-Party Social Media Planning and Approval Form to an administrator/supervisor for approval. V. Employees using third-party social media professionally will create an account linked to their Howard County Public Schools (HCPSS) address and separate from any personal accounts. W. When using social media for professional purpose, employees will identify themselves and HCPSS as the employer. X. Employees will provide valid account credentials for professional third-party social media accounts to an administrator/supervisor. Y. Upon request, employees will allow the administrator/supervisor administrative access to any professional social media forums they have created. Z. When possible, privacy settings of student accounts will be configured to share only the information necessary to use the third-party social media. AA. AB. AC. Employees who moderate HCPSS-sanctioned forums may edit or delete posts. Employees will maintain their own documentation of any posts that are edited or deleted in case they are questioned. HCPSS-sanctioned accounts or forums no longer required will be deleted or made inactive. When using social media in the teaching and learning process, employees will: 1. Configure privacy settings of the social media to limit the visibility of the content to the intended audience. 2. Inform parents of the social media being used, how their children are being contacted online, and the expectations for appropriate behavior. 7 of 9
14 3. Distribute and discuss communication and collaboration guidelines with students prior to using social media. 4. Adhere to Board Policy 8060 Resource Speakers when inviting non-hcpss individuals to collaborate using social media. Access by the non-hcpss individual will be terminated, when possible, after the educational purpose has been fulfilled. AD. AE. AF. Personal social media accounts will not be linked to HCPSS addresses. Employees will not use HCPSS logos and trademarks for personal use. Personal postings by employees must not reference, link or contain: 1. Complaints or criticism that could be viewed as malicious, obscene, threatening or intimidating; that disparage students, employees, parents or community members; or that could be viewed as harassment or bullying. 2. HCPSS password-protected proprietary items, confidential or attorney-client privileged information such as assessments, curriculum, lessons, and personnel issues. AG. Periodically, HCPSS may approve pilot studies to explore new learning materials, approaches or innovations. When new ideas, devices or methods are being piloted, exceptions to this policy may be made by Superintendent/Designee. IV. Violation of Policy A. Any employee who suspects a violation of this policy or these implementation procedures will report the alleged violation to the appropriate administrator or supervisor for investigation. B. Where further investigation is required, the administrator or supervisor will report the suspected violation to the Superintendent/Designee. C. In cases that may be criminal in nature (threats, stalking, harassment, etc.) or that may pose a safety threat, an investigation will be conducted in consultation and cooperation with the Superintendent/Designee. D. In cases of probable or potential harm to an individual, appropriate followthrough and communication with the individual in danger and others who are in a position to protect that individual from harm must be undertaken by the individual who discovers the probable or potential harm. V. History ADOPTED: November 26, of 9
15 REVIEWED: MODIFIED: REVISED: January 21, 2003 May 10, 2007 March 11, 2010 June 27, 2013 EFFECTIVE: July 1, of 9
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