Michael V. Phelps 1715 Windwood Trl Prole, IA Mobile:

Transcription

1 Summary Michael V. Phelps 1715 Windwood Trl Prole, IA Mobile: Microsoft Development (.NET) Relational Databases/SQL Server Object Oriented Analysis & Design Web/ASP/ASP.NET COM+ Team Leadership Agile/Scrum/XP Test Driven Development 12 Years 13 Years 11 Years 10 Years 9 Years 8 Years 5 Years 5 Years Technical Skills Development Languages/Tools: All versions of MS Visual Studio/Visual Basic 4.0 thru 2005,.Net Framework 1.x and 2.x, ASP.Net, ASP Classic, C#, ADO, ADO.NET, VBScript, JavaScript, Visual Source Safe, Subversion, TortoiseSVN, AnkhSVN, CVS, Star Team, Enterprise Library, Windows API, CDONTS, CDOSYS, Java/Borland JBuilder Relational Databases: Primarily SQL Server 2005 and 2000; also IBM DB/2 and MS Access. NHibernate, MS SQL Server Management Studio 2005, Query Analyzer, Enterprise Manager, Integration Services. SQL, T-SQL, DDL, DML, data modeling & normalization, queries, views, functions, stored procedures, triggers, DTS packages, ODBC, query plans, locking hints, index hints, performance optimization. Web Applications: Oracle WebCenter Interaction 10R3, BEA ALUI Portal 6.1, Home-Grown Portals and E-Commerce, AJAX, HTML, CSS, JavaScript, IIS4-6, XML, Web Services. Architectures: Smart Client, Client/Server, N-Tier, Model-View-Presenter, Model-View-Controller SOA/Web Services, CSLA. Modeling/Methodology: Scrum, XP, UML, Visio, Enterprise Architect. COM: COM+, MSDTC, DCOM, ActiveX User Controls, ActiveX libraries. Test Driven Development: NUnit, FitNesse. Continuous Integration and Code Analysis: NAnt, CruiseControl, MSBuild, Simian, FxCop, NDoc. Team Leadership: Experienced in leading teams in software projects. Help other teammates learn what to do next or make decisions, initiate and lead design discussions to solve programming problems. Environments: Windows Server 2003/2000/NT, XP, ME, 98, 95, 3.1. Networking, Clustering & High Availability: Active Directory, Windows Load Balancing Services, TCP/IP, DNS, SANs, firewalls, switches, hubs, Novell Netware. Reporting: MS Access, Excel, ComponentOne VS View, ActiveReports, MS Reporting Services. Professional Experience Berkley Technology Services, Des Moines, IA Senior Web Strategist and Engineer July 2008 Present This position involved partnering with IT the staff of several W.R. Berkley Corporation subsidiaries. The primary development tool was BEA ALUI Portal (Formerly Plumtree, now Oracle WebCenter Interaction). Vela Insurance Services Portal Initially this project was for a public brochure Web site. Upon completion, the site was then extended with secure access for Vela s employees and brokers to improve customer service and reduce call center traffic. Worked with a third party marketing firm to integrate copy and media content into the public

2 portions of the site. Developed custom integration with Active Directory to establish accounts for brokers. Implemented role based security to restrict broker access to appropriate policy information. Formulated several new techniques for working with the portal to improve: developer productivity, Web browser compatibility, user based content management, coding of automated batch processes. Shared these new techniques with all portal developers in W.R. Berkley via a training session and help documentation. BUP CIS Portal This project involved implementing a prior project for BRSIC (see below) for another company. I was responsible for project planning and initiation, and training of two new staff members on the application, portal, and iterative project management. The new staff members were working effectively after 4 weeks, and I moved to other projects. BLS Certificates of Insurance Berkley Life Sciences insures human drug trials. This project involved creating an online system for companies to apply for and obtain a Certificate of Insurance, which is a regulatory requirement for doing human trials. The project was late when I came on. I worked 60 hours/week for three weeks to meet the customer deadline, and delivered a complete working product on time. I implemented weekly review meetings with the customer to demonstrate progress. I encouraged the customer to consider must have vs. optional features, and taught them how to prioritize. The customer shared feedback with my upper management, stating that my method for project management should be used on other projects across BTS, as it helped them get valuable software and see projects completed. BRSIC CIS Portal This project involved building a customer information system using portal. The starting point was a copy of code for the application from another company. Code quality needed improvement prior to making modifications. I therefore reduced code duplication by 90%. This reduced the original code base from 18,000 lines of code to 11,000 lines of code, with no reduction in features, and less than 10 new defects. General Impact in the Organization In addition to these projects, I also helped my teammates and other developers throughout the organization in several areas. Established source control practices; setup and configured a Subversion repository. Established continuous integration practices. Implemented Cruise Control, and established automated deployments of applications. Led developers in improving productivity with portal development, and innovated new methods to solve business problems with portal. Led developers in following established portal programming practices. Established reusable code library for common functionality that reoccurs across portal solutions. Established a common API for Web services, to improve communication of success and failure to the client code. Created several widely adopted extensions to portal server code to eliminate manual steps in deployment. (Primarily, custom PT tags) Mentored data warehouse developers in Microsoft SQL Server coding for use in ETL tools, and in using JavaScript within Hyperion Essbase. Established new project management practices. State of Iowa, Des Moines, IA Lead Software Developer February 2008 June 2008

3 The primary project on this contract involved a web site for the Department of Management to deliver local government budget reporting over the internet. This was achieved by converting the existing Excel spread sheets to a web friendly format, allowing the user to enter thousands of values via a web browser, while maintaining the interactive feel of real Excel calculations. Led analysis, design, requirements gathering, and usability sessions. Used NHibernate to persist values to database. To prevent business rule changes, integrated with an open-source formula calculation engine that duplicates Excel. This also prevented license violations; Excel cannot be used on servers. Used AJAX to trigger re-calculation of formulas, and populate multiple fields in the user s browser. Implemented friendly degradation for users lacking AJAX support or broadband. Introduced the parts of Scrum and XP that were applicable to the organization. Used Cruise Control and NAnt to build and package software daily. A separate project involved building an online cross-browser time reporting application to support both Windows and Linux clients. Enabled interactive drawing within browser via JavaScript to enable user to draw time entries. Used MS Project PDS API via SOAP to retrieve/store time entries. Kitchen Krafts November 2007 This was a contract opportunity whose purpose was to facilitate just-in-time inventory management. It included a series of reports to alert the purchasing department of undesirable inventory levels. Delivered product 4 days early and 25% under budget, with no reported defects. Built 8 reports in MS Access reading SQL Server reporting tables Created SQL Server job, tables, and stored procedures to populate reporting tables on a daily basis. Designed new reporting tables to store extrapolated data to improve report performance and maintain historical records. Suggested a historical function for report generation so all report data can be deleted and recreated at any time, without suffering any data loss. Client approved and feature was added for only 1 additional hour of cost. This allows simple recovery from human error or system failure. It is accomplished by running a single stored procedure with no parameters. Software Developer IV ITAGroup Inc., West Des Moines, IA August 2000 to September 2007 This job consisted primarily of N-Tier object oriented business database applications built in.net or VB6 hosted in COM+, with a SQL Server backend. There were several applications and phases, which are listed below. PerformanceSuite (.Net Conversion) January 2005 to September 2007 This goal of this project was to convert the existing PerformanceSuite VB6 application (see below) to.net, while adding new business functionality. Worked on a team of fourteen people using a blend of Scrum/XP practices. Led 8 developers whom over a two year period produced 110,000 lines of code with a defect rate of 1 per 900 lines. Organized developers to align VB.NET coding practices and methodology with the corporate vision and mission for the project. Established atmosphere of accountability and commitment within the team. Led technical discussions during release planning sessions with stakeholders to help them make informed decisions about what features to build. Led planning sessions and development efforts of software features inside the team.

4 Led team by setting an example in acceptance and adherence to Scrum/XP practices Deployed new software features to production on a monthly basis. Developed ASP.NET Web in VB.NET sites using a service based API. Designed SQL Server databases, stored procedures, functions, and deployment scripts. Used automated unit testing, integration testing, and continuous integration products to drive simple application design and improve quality. Used Visual Source Safe to version each release of the software. Developed single click deployment scripts to deploy the application to 17 different environments. The application has 3 web sites containing pages, 170+ DLLs, and a Windows service. Developed security features to resist attacks from SQL injection, HTML injection, XSS; database access is also blocked from the end user. Created integration with existing VB6 architecture to allow iterative non-destructive deployment. Used MS Enterprise Library for caching, logging, and database access. PerformanceSuite (VB6 support) August 2003 to January 2005 The goal of this project was to teach the target audience (developers) how to use the new system, and support its use in production. Had sole responsibility for all work activities, including resource allocation. Created over 500 pages of technical and non-technical documentation, including How-tos, references, overviews, whitepapers, ISO procedures. Prepared classroom training material and instructed classes for 60 people. Mentored/trained 30 programmers via classroom instruction and 1-1 tutoring. Created a documentation portal to organize content, and filter it based on the audience of the user. This leveraged the existing software, and took only 10 hours. Completed and deployed enhancements and defect fixes to the base system. Completed testing and deployed most enhancements to production for use in under 3 days. None of these enhancements resulted in new production defects. Built 20+ developer and web designer utilities to facilitate productivity. PerformanceSuite (VB6 build) February 2002 to August 2003 This goal of this project was to provide a reusable, customizable web portal to our clients to allow administration and participation in performance incentive programs. We also needed to provide a batch processing tool to manage large volumes of processing. Web Portal Led team of 5 developers in most analysis, design, and development efforts. Designed and coded a web portal application customizable per client, based on URL. Designed and built data-driven features to provide instant web presence and working web site for clients without any IT staff intervention. Load tested application with vendor Empirix. Managed all aspects of vendor relationship for test. Compiled scalability analysis and recommendations for the application from the test results. Implemented code algorithms to support SAN failover and software load balancing. Batch Processing Completed analysis, design, coding, testing and load testing for a general purpose high-throughput distributed computing software for PC based batch processing. It successfully executed 80 million transactions between 06/2003 and 09/2007. Created batch processing components for file parsing/import, file export, bank transaction processing, mass campaigns. Created system as a distributed application that could run on multiple computers. Scalability features allowed nodes to be added or removed at any time. Created automatic recovery functionality to prevent outage in case of single node failure. Leveraged DTC to allow multiple databases to be updated within a single transaction. Created administrative application for developers to create, delete, and modify jobs. Created standardized coding interface to provide extensibility to other developers.

5 Created resource management functionality, so that jobs would only run on nodes that had the correct software installed, correct network permissions, or other resource access. PerformanceStore Online Catalog May 2001 to February 2002 This project delivered an online store that provided product browsing, search and purchase capability. The store front and products were customizable per client. The system needed to support programmatic customizations by web designers without programming abilities. Invented a dynamic web programming language written in VB6. The language was exposed as HTML markup, allowing web designers to work in a familiar environment. This language has been in production serving 35 customized web sites successfully since January Created components for managing page customization, state management, data manipulation, view state, user permissions, and authentication. Created components to allow all aspects of every web page to be customized or reused. Lead 3 developers in UI analysis and development efforts. Built VB6 COM+ objects, designed business object and web serving architectures. OO aspects of the design allowed for easy extensibility. Used CCAuthorize credit card authorization software. Built wrapper component to isolate application from changes to authorization software. Compass August 2000 to April 2001 This was a CRM system which needed many enhancements, stability improvements, and usability improvements to increase the number of calls one person could handle in one day. The people using this system interacted with it while serving customers on the phone. Learned to use SQL server in 2 days. Increased reliability by eliminating all crashes that could be caused by human users. Implemented keyboard shortcuts reduce caller identification time from 1 minute to < 10 seconds. Reduced user area support calls from 1000 annually to 10 annually (1%). Converted spaghetti application code to OO design. Conducted requirements gathering sessions with business users. Coordinated usability and acceptance testing. IT Analyst Principal Financial Group, Des Moines, IA May 1997 to August 2000 Greatly varied experiences on over 40 client-server and smart client applications. Had many opportunities to both work solo, and on teams ranging from 3 to 7 members. Received UML certification from Valtech (now ObjectSpace) for attending classes in OO Requirements and Analysis, OO Analysis and Design. Built several VB6 OO applications connected to IBM DB2 for OS/390 databases. Built several VB4 and VB5 applications connected to MS Access databases. Responsible for all aspects of application and database design, construction, testing, deployment. Generated reports using Videosoft VSView, Crystal Reports 3, and MS Access. Built a masked-edit ActiveX control for common data entry fields. This control was used in over 40 other applications by other developers. Used ActiveX/OLE Automation to control MS Word, Access, and Excel from VB Used Softlabs Visual Enabler 2.2 for version control. Created application for 30 cross-functional departments to manage call center user group meetings. The application tracked attendance, created reminder letters, and attendance forms. Created automated application to compact 200+ Access databases to reduce disk utilization. Built application with Borland JBuilder to determine viability of Java for the department.

6 Provided analysis documentation and recommendations to management. Setup Technician and Operator Mertz Engineering Company, Webster City, IA January 1996 to May 1997 Used CNC lathes to manufacture parts for various types of machines. Diagnosed machining problems. Documented hourly production records using MS Excel for a team of 4. Used extreme attention to detail to maintain exact tolerances (to.0005 inch) on parts. Initiative and accuracy earned a promotion to Setup Technician in only 5 months. Wrote programs for CNC machines to create new parts. Edited programs to improve part quality and reduce cycle time. Education A.A.S. Computer Networking Technology Iowa Central Community College May 1997 Maintained 3.6 GPA throughout coursework while working 30 hours weekly. Focus of courses was analog and digital electronics, operating systems, networks, and programming. VB4: Experiences included GUI development, arrays, control structures. Power C 2.2: analog and digital bit I/O though the parallel port, random access file manipulation pointers, arrays, control structures, headers, graphical rendering. Macro Assembler 6.0: Implemented basic math functions, user input, screen output. Programmable Logic Controllers: Built ladder logic program to control a model 3 story elevator. Operating Systems: Windows NT 4.0 & 3.51, Windows 95, Windows 3.x, DOS 6.x. Novell Netware 4.x: NDS file security, user administration/permissions, print servers, login scripts, TCP/IP and IPX/SPX configuration, Windows network integration. Analog Electronics: Use of electrical components and tools. Constructed rectifiers, wave generators, radios. Digital Electronics: Use of digital linear ICs. Built counters, clocks, de-bounce circuits, multiplexers, and parallel to serial data converters. References available upon request.