How To Use Eos.Io For A Medical Center Library

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Andra Cobb
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1 CASE STUDY Veterans Affairs Medical Centers How EOS International Connects Veterans Affairs Medical Centers Nationwide

2 The Department of Veterans Affairs serves the healthcare needs of 8.3 million Veterans. Profile The Veterans Health Administration (VHA) is home to the United States largest integrated health care system consisting of 152 medical centers. In addition, there are nearly 800 community-based outpatient clinics, 126 nursing home care units and 35 domiciliaries. These health care facilities provide care to more than 8.3 million Veterans each year. Many of the larger VA Medical Centers have libraries to provide reference and research material to staff. VA Medical Center libraries have the unique needs and requirements of a medical facility library and additional requirements from the Department of Veterans Affairs. Many VA Medical Center libraries have chosen EOS International s state-of-the-art customizable, integrated library automation solution for their information management needs. Currently, 29 VA Medical Center libraries use EOS.

3 The combination of a great product and great staff, from sales to tech support, gives EOS an edge over other companies in the field. N.C., Digital Services Librarian

4 Problem Due to increasing pressure from constrained budgets and increasing demands, VA Medical Center librarians often find themselves having to do more with less cutting costs and consolidating resources. Quite often, the library in a VA Medical Center is not the first priority for the IT department and the librarians increasingly find themselves left behind in both hardware and software. Maintaining accessibility to the library s resources while complying with restrictions remains both a priority and challenge. These restrictions come from external sources, like Health Insurance Portability and Accountability Act (HIPAA), and internal sources such as security and data protocols dictated from IT. Many VA Medical Centers are challenged with disparate systems which have limited connectivity, even to other libraries within the same Veterans Integrated Service Networks (VISN). This, in turn, limits the accessibility and usefulness of the library and its resources. With their libraries increasingly managing critical information resources in the hospital and the librarian s desire to make the library s resources more visible, there is a need to link libraries together into a networked, comprehensive resource center. Combine the above with all of the normal pressures of operating a medical library and many VA Medical Centers are looking for resourceful ways to increase their usefulness and effectiveness while saving money. WHAT IS EOS.WEB? EOS.Web is a library automation software solution available in the cloud or as an on-premise installation. It was the first, fully Web-based, MARC 21 library solution created specifically for special libraries. It is built on Microsoft s.net technology and the SQL relational database management system.

5 Solution EOS provides superior, reliable products with excellent customer support, for an affordable price. K.W., Associate Library Director Many VA Medical Centers have found that EOS.Web fits within their budget, increases functionality and helps them connect better with patrons and other libraries. With EOS. Web, their library is accessible anywhere, anytime. Administrating EOS.Web requires a computer with internet access and a recent version of Internet Explorer. Patrons can access the library s catalog using any internet connected device with a browser. Using EOS.Web, VA Medical Center librarians effectively outsource many of their IT needs to EOS. EOS can host the library s data and manage both the hardware and software upgrades needed to stay current with the latest version of EOS.Web. Many VA Librarians appreciate that EOS complies with the security requirements of VA Medical Centers, such as SSL and HIPAA. With all of the library s automation needs being handled by the technical staff at EOS, the librarians at the VA Medical Centers are able to focus on their patrons. They no longer need to worry about purchasing, maintaining, and administrating server hardware and software. EOS has a VA Connect Program that allows VA libraries, who are EOS clients, to instantly increase the size of their collection and resources by sharing catalogs with each other. They are able to share library records, information, knowledge, ideas and easily collaborate with other VA Medical Centers. This creates a secure, social community of libraries with similar interests, issues and goals. VA Medical Centers have also expressed appreciation and noted increased efficiency due to the ability to import Medical Subject Headings (MeSH) directly from the U.S. National Library of Medicine EOS IS A GSA VENDOR In addition to deep discounts for VA Medical Centers, you can save money with EOS because they are one of the very few library automation software GSA vendors. (GSA#: GS-35F-0594P) into EOS.Web. The software then automatically updates the appropriate subject authorities.

6 The Many Benefits of EOS Help VA s EOS.Web creates many benefits for VA Medical Center libraries. Whether it is simplifying operations, opening up access to users, or taking an intuitive approach to resource management, EOS.Web helps libraries stay connected to their patrons. EOS s Support Desk is available 24/7/365 with outstanding support from a live person. EOS is known for having the best client support services in the industry. The EOS Global Data Centers offer a better way to manage IT costs and eliminate work by relieving the need to configure, maintain and support a hardware, network and software environment. For VA Medical Centers, EOS.Web is the best value in special library software. Its functionality and connectivity is unsurpassed. This, along with many other reasons, is why so many VA s prefer EOS.Web. To see how EOS can help your VA library, get in touch with EOS by calling us at or ing sales@eosintl.com today. GET IN TOUCH! Would you be open to speaking with someone at EOS? Would you like to see EOS.Web in action? We d love to show you around EOS.Web so you can see if it s a good fit for you and your library. Contact us today! sales@eosintl.com EOSIntl.com

CASE STUDY. Blank Rome LLP. How Blank Rome LLP decided the Reference Tracking module within EOS.Web fit their needs.

CASE STUDY. Blank Rome LLP. How Blank Rome LLP decided the Reference Tracking module within EOS.Web fit their needs. CASE STUDY Blank Rome LLP How Blank Rome LLP decided the Reference Tracking module within EOS.Web fit their needs. Blank Rome LLP, an international law firm founded in 1946, is one of the largest law firms