LEAN EDUCATION DIRECTORY

Transcription

1 55 LEAN EDUCATION DIRECTORY A GUIDE TO IRISH COMPANIES WHO WISH TO AVAIL OF A LEAN TRAINING COURSE AND SOURCE A SERVICE PROVIDER 1

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3 Lean Education Directory Enterprise Ireland recognises the importance of a formal and structured approach to certified education in Lean business principles and techniques. The Lean Education Courses are seen as a natural complement to Enterprise Ireland s Lean Business initiative. They will supply to manufacturing and service industries an essential cohort of personnel qualified in the application of Lean methodologies required for sustainable continuous improvement within companies. Company employees can achieve Lean qualifications on a part time basis, helping to build their own capability the capacity of the business. The purpose of the Lean Education Directory is to assist Enterprise Ireland clients who wish to avail of a Lean training course and want to source a service provider. Clients are wholly responsible for selecting a Lean Education service provider. The Directory is compiled into three categories, courses provided by Universities, Institutes of Technology and Other Providers. The Lean Education Directory is not an exclusive or exhaustive list of Lean training courses available. It will be updated by Enterprise Ireland on a regular basis. Directory applications Service providers may apply to be listed in the Lean Education Directory by completing the Lean Education Directory Registration form and return to lean@enterprise-ireland.com in word format along with a signed PDF copy. 3

4 CONTENT UNIVERSITIES 6-12 INSTITUTES of TECHNOLOGIES OTHER PROVIDERS

5 UNIVERSITIES University Collage Cork NUI Galway University of Limerick 5

6 University College Cork Supply Chain Management (including Lean SCM Green Belt Modules) 1 year Certificate or 2 year Diploma Certificate / Diploma NFQ Level 7 Attendance certificate issued by Centre for Advanced Manufacturing and Management Systems (CAMMS), CIT. TEL /2763 scm@ucc.ie SUPPLY CHAIN MANAGEMENT COURSES, 2ND FLOOR, O'RAHILLY BUILDING UNIVERSITY COLLEGE CORK. The Certificate in Supply Chain Management (SCM) is a part-time programme and consists of two parts: (i) (ii) 3 modules in lean supply chain management (15 credits), and 3 modules (15 credits) in information systems, operations management and relationship management. Each module is delivered over a two-day seminar/workshop series in UCC complemented by a half-day review session. A notable feature of this programme is the inclusion of a Lean SCM Green Belt professional certificate for successful completion of part 1, delivered in conjunction with a practitioner partner (the Leading Edge Group) and accredited by the Institute of Industrial Engineers, Ireland (IIE). To achieve this award participants successfully complete a Lean Green Belt project in their organisation. The programme design facilitates individuals who wish to study on a part-time basis and integrate their studies with their careers, as well as incorporate their working experience into an accredited learning process. The Diploma in SCM is offered in step format, after successful completion of the first year (Certificate) the candidate may then progress to the Diploma level in the second year of the programme. 6

7 University College Cork Postgraduate Diploma / Masters in Supply Chain Management (Lean SCM Black Belt) This is a part-time programme delivered over 18 months (for the Postgraduate Diploma) or 2 years, incl. dissertation (for the Masters). NFQ Level 9 TEL /2763 scm@ucc.ie SUPPLY CHAIN MANAGEMENT COURSES, 2ND FLOOR, O'RAHILLY BUILDING, UNIVERSITY COLLEGE CORK. Adopting a Lean philosophy, students will apply lean tools and complete a Lean Black Belt project that achieves organisational and supply chain improvements. The programme is designed to improve supply chain processes with practical delivery of cost reduction and value-add for participants and their organisations. It is aimed at career minded practitioners who work in supply chain, manufacturing, quality, financial or related functions and who have responsibility for continuous improvement within their organisations. Delivered in conjunction with the Leading Edge Group, this programme blends academic and practical expertise. Our aim is to create an interactive learning environment including workplace and classroom learning and in doing so enhance individual and company capability. A blended learning design (50% distance learning and 50% classroom) enhances access and supports learning across key areas of: strategic planning & implementation, advanced lean tools & practices, leadership, change & innovation management, information systems and managing lean projects. The Postgraduate Diploma programme culminates with the presentation of a Black Belt project that has achieved significant improvement within the participant s organisation/supply chain. 7

8 University College Cork Lean Green belt in Supply Chain Management Postgraduate Diploma / Masters in Supply Chain Management (Lean SCM Black Bel 3 Months Course Delivery On Line Level 7, 15 Credits TEL /2763 scm@ucc.ie SUPPLY CHAIN MANAGEMENT COURSES, 2ND FLOOR, O'RAHILLY BUILDING, UNIVERSITY COLLEGE CORK. Understanding Lean in Supply Chain Introducing Lean Thinking Lean Tools and Practices 1: Improving Process Flow Lean Tools and 11: Reducing Variation and Improving Quality Value Stream Mapping (VSM) Kaizen 5S Introducing Lean Sigma Managing Change Resistance The Roadmap to Lean Implementation 8

9 University College Cork MEngSc Information Technology in Architecture, Engineering and Construction Full time 1 year Part time 2 years NFQ 9 Professor Karsten Menzel c/o Marguerite Reardon TEL Marguerite.Reardon@ucc.ie UCC 2.12 WESTERN GATEWAY BUILDING, WESTERN ROAD CORK. This programme provides knowledge and practical skills in the area of applied information technologies to all phases of the building life-cycle. Modules, which are especially relevant to Lean Construction are: CE6016: Virtual Construction: The module addresses areas like (1) Lean Thinking, (2) Production and Lean Management, (3) Activity Based Planning, (4) Location Based Planning, (5) Integrated modelling of buildings, processes and cost. CE6018: Automation in Construction: The module explains how Geometric models can be linked to (1) modern surveying technologies for automated construction progress monitoring, (2) modern (pre)manufacturing methods, such as numerically controlled manufacturing and robots. CE6025: Virtual Enterprises: This module introduces to Business Process Modelling (BPM) techniques. It explains why and how business processes need to be planned and document in collaborative design and construction scenarios. Participants learn how BPM can be used as a basis for process re-engineering in companies. Finally, it explains how BPM is positioned within the overall Business Modelling Canvas. CE6028: Information Modelling and Retrieval: This module introduces to open Building Information Modelling (openbim). It highlights the needs and the benefits of standardised data and information models. It explains why standardisation is required in collaborative engineering and construction scenarios. An overview of full programme can be found at: 9

10 NUI Galway Specialist Diploma in Lean & Quality Systems ENTRY REQUIREMENTS 1 year part-time (September to June). The Specialist Diploma is a minor award (of 30 ECTS) at NQF level 8 (honours B.Sc. level). The course is also approved by Engineers Ireland for CPD purposes (110 EI CPD credits). The minimum entry requirement is a level 7 Diploma/higher in a related area of Science/Engineering. Previous study of foundation Statistics will be beneficial. Niamh McHugh TEL niamh.mchugh@nuigalway.ie NATIONAL UNIVERSITY OF IRELAND, GALWAY UNIVERSITY ROAD, GALWAY This one-year, part-time Diploma course aims to promote an in-depth knowledge of the thinking and techniques behind Lean and Quality Systems in the workplace. Participants will gain knowledge of highly effective tools and systems for streamlining products, processes and services and minimising waste. Problem solving skills will be sharpened. A work-based Lean project will require participants to apply their knowledge to real-world scenarios. The programme is delivered by blended learning, participants receive learning materials in both online and in hard copy format for each module. Materials are specifically designed for independent study and supplemented by supporting online learning resources. There are 4 taught modules: 1. Problem Solving Tools & Techniques 2. Enterprise Modelling & Simulation 3. Lean Thinking & Lean Tools 4. Quality Science-Six Sigma In addition there is a work based project module The course is intended for those who wish to focus their skills with a view to moving into specialist and hybrid lean roles e.g. internal lean consultants, waste minimisation specialists, process optimisation advisors. It will allow those with basic engineering qualifications to up-skill and specialise in lean engineering if taken as a top up course. It will also allow those in declining sectors to convert their skills and transfer their experience to the sector e.g. unemployed manufacturing managers, operatives and technicians. 10

11 University of Limerick Specialist Diploma in Quality Management, Lean Systems (Postgraduate) COURSE DELIVERY COURSE CERTIFICATION This programme takes 10 months and is run over two semesters, each 15 weeks, with 10 weeks project write up upon completion of the taught element. On-line / Distance Learning Postgraduate Level 9 TEL ulearning@ul.ie ULEARNING, ENTERPRISE RESEARCH CENTRE, UNIVERSITY OF LIMERICK, LIMERICK This Lean Black Belt course, aims to develop participants' process improvement skills. The diploma will provide education and practical application to a Black Belt level in Lean. The course will enable participating companies gain competitive advantage through the application of Lean principles to drive improvement with measurable results. A company-based project will form a key element of the programme, ensuring the integration of the various concepts in the participants workplace. It will provide participants with a practical application of Lean tools and techniques within their own organisation. This project will need to result in significant improvements for participating company. This programme forms part of the MSc in Strategic Quality Management Lean Sigma Systems. Those who have completed this programme may continue on to the MSc. For Whom The Diploma is aimed at managers, engineers, supervisors and technicians who have responsibility for quality or continuous improvement within their organisations and also those who wish to develop knowledge and skills in the area of Lean systems. 11

12 University of Limerick Masters in Strategic Quality Management, Lean Six sigma System 2 to 3 years. Participants can take 1 to 3 taught modules each semester, until they complete the programme. COURSE DELIVERY ENTRY REQUIREMENTS Delivery is a hybrid of traditional distance education and online learning together with a number of on-campus tutorials (approx. 3 Saturdays per semester). In addition, there are online discussions moderated by a subject matter expert on elements of each module to reinforce the learning and maximise the benefit of the programme for participants. Applicants require a 2.1 degree (NFQ level 8) in any discipline or equivalent and at least three years relevant work experience. Applicants who have completed the Specialist Diploma in Lean Systems and/or Six Sigma are eligible for exemptions from those modules on this programme. Postgraduate Level 9 TEL ulearning@ul.ie ULEARNING, ENTERPRISE RESEARCH CENTRE, UNIVERSITY OF LIMERICK, LIMERICK The course will create graduates that understand the theory and practical application of quality management tools and techniques, with particular emphasis on the areas of Lean and Six Sigma as they would apply to their own organisation. It will educate and train participants in specific quality management skills in both the lean and six sigma domains and in strategic and transferable business skills. A graduate of the programme will be considered a Master Black Belt in Lean and Six Sigma. For whom The MSc is designed for those with a responsibility for/or actively engaged in organisational improvement and development through the use or intended use of quality management, lean or six sigma methodologies. The programme is suited to a variety of industry sectors both in manufacturing and services, including the public sector. 12

13 INSTITUTES of TECHNOLOGIES Cork Institute of Technology Waterford Institute of Technology 13

14 Cork Institute of Technology Lean and Sigma Introduction 2 Days Awarding Body CIT Attendance certificate issued by Centre for Advanced Manufacturing and Management Systems (CAMMS), CIT. TEL camms@cit.ie CAMMS CENTRE FOR ADVANCED MANUFACTURING & MANAGEMENT SERVICES CORK INSTITUTE OF TECHNOLOGY BISHOPSTOWN CORK Lean Sigma introduces the methods and tools used in both Lean and Six Sigma techniques. The course allows participants to select between Lean or Six Sigma, for their own future development and/or as the most appropriate method for their company. Participants have the option of applying for either the Lean Practitioner Programme or the Lean Sigma Green Belt Certification Programme. The course is run on request for organisations. Day 1: Introduction to Lean Introduce the participants to the background to Lean and introduce the concepts behind reducing waste. Day 2: Introduction to Six Sigma Explains how Six Sigma targets variation and introduces the concepts. 14

15 Lean Sigma Fundamentals, Green Belt NFQ Level: Intermediate TEL CORK INSTITUTE OF TECHNOLOGY ROSSA AVENUE, BISHOPSTOWN, CORK Develop, manage, implement & present a Lean Six Sigma Project Describe and manipulate the DMAIC methodology Predict the dynamics of teams and demonstrate leadership Statistically analyse process data for the purpose of process improvement Introduction to Lean & Six Sigma Value of six sigma, Organisational drivers and metrics, Value-added and non-valueadded activities, Design for Six Sigma (DFSS) in the organisation Facilitating Project Teams This is an extremely important module as tools alone will not enable you to run a successful project. This needs to be combined with excellent people management skills and this module hones in on the softer skills required as a good project manager. Roles in Lean Sigma. DMAIC and Waste Identification Overview of the DMAIC process and the wastes associated with Lean. 15

16 Basic Statistics and Lean Sigma Tools NFQ Level: Intermediate TEL CORK INSTITUTE OF TECHNOLOGY ROSSA AVENUE, BISHOPSTOWN, CORK Graphically display and numerically summarise data using the methods of descriptive statistics. Calculate regression lines and correlation coefficients and interpret results of regression analyses. Choose a set of one or more tools from a set of basic statistical tools, and apply the set to the analysis of optimization problems. Conduct, analyse and interpret SIPOC, FMEA, Value Stream Mapping, and other Lean Sigma basic analysis tools. Interpret information in relation to approaches to Lean Sigma and distinguish between different approaches to variability reduction and waste elimination. Process Mapping The concept of process mapping and brainstorming. Variation and measurement techniques Introducing Variation and measurement techniques to identify the as-is process. Statistical Tools Cause and effect, FMEA and introduction to statistics are tools used to analyse the data gathered showing the extent of variation within the process we are aiming to improve, Process capability using SPC is demonstrated in a very practical way while ensuring the theory behind the statistics is understood so the techniques can be applied to any situation. Lean concepts and tools Background to Lean and the required basic tools. Sources of waste within the production environment. Implementation of 5S. Problem solving techniques. Value Steam mapping. 16

17 Lean Sigma Black Belt 21 Days Awarding Body CIT 30 credits at Advanced Level on the National Framework Qualifications Candidates who complete the Lean Sigma Black Belt Programme are eligible to sit the American Society for Quality (ASQ) Six Sigma Black Belt exam. (Examination fees separately payable to the ASQ). TEL CAMMS CENTRE FOR ADVANCED MANUFACTURING & MANAGEMENT SERVICES CORK INSTITUTE OF TECHNOLOGY BISHOPSTOWN CORK Introduction to Lean and Six Sigma, DMAIC Methodology Change Management, Team Building, Facilitation, Conflict Resolution Project Control, Return on Investment, Critical Success Factors Statistical Techniques Measurement System Analysis Hypothesis Testing, Regression, Control Charts, Process Capability Design of Experiments Lean Sigma Supply Chain 17

18 Lean Sigma Green Belt 9 Days Awarding Body CIT 15 credits at Intermediate Level on the National Framework of Qualifications. Candidates who complete the Lean Sigma Green Belt Programme will be eligible to sit the American Society for Quality (ASQ) Six Sigma Green Belt exam. (Examination fees separately payable to the ASQ). TEL camms@cit.ie CAMMS CENTRE FOR ADVANCED MANUFACTURING & MANAGEMENT SERVICES CORK INSTITUTE OF TECHNOLOGY BISHOPSTOWN CORK Lean Six Sigma is a very successful methodology for Productivity and Continuous Improvement. It uses a structured approach known as DMAIC (Define, Measure, Analyse, Improve and Control) to eliminate business process waste, reduce variation and improve efficiency. It is being successfully deployed across many sectors and in companies of all sizes in the pharmaceutical, healthcare, medical device, financial and service sectors. This course provides a structured approach to solving problems and putting a sustaining mechanism in place to ensure problems do not re-occur. Introduction to Lean and Six Sigma, DMAIC Methodology Co-ordinating Project Teams Defining the Project, Process Mapping Variation and Measurement Techniques Analysis of Process Data, Introduction to Statistical Tools Cause and Effect, FMEA (Failure Mode & Effect Analysis) Process Capability using SPC Lean Concepts and Tools Project Control, Measuring Success Factor 18

19 Lean Sigma Practitioner - Yellow Belt 5 Days Awarding Body CIT 5 credits at Fundamental Level on National Framework of Qualifications TEL camms@cit.ie CAMMS CENTRE FOR ADVANCED MANUFACTURING & MANAGEMENT SERVICES CORK INSTITUTE OF TECHNOLOGY BISHOPSTOWN CORK Candidates pursuing the Lean Sigma Practitioner Programme will be capable of applying lean principles and tools to drive improvements and show measurable results. The programme will consist of assessment of theory by examination, as well as assessment of practice by portfolio. The portfolio is based on the achievement of certain project milestones by candidates, as defined by the programme requirements at each level. Introduction to Lean principles Tools for finding and eliminating waste Tools for continuous improvement Improving quality, cost, delivery, business and service processes, and business results 19

20 Waterford Institute of Technology Postgraduate Diploma in Business in Lean Practice Master of Business in Lean Practice Postgraduate Diploma in Business in Lean Practice 12 Months Flexible Delivery. Postgraduate Level 9 (HETAC) Master of Business in Lean Practice 24 Months Flexible Delivery Darrin Taylor Aidan Walsh TEL dtaylor@wit.ie awalsh@wit.ie WATERFORD INSTITUTE OF TECHNOLOGY DEPARTMENT OF GRADUATE BUSINESS CORK ROAD WATERFORD The Postgraduate Diploma in Business in Lean Practice is a flexibly-delivered programme aimed at providing participants with the requisite knowledge, skills, and know-how in lean so that they can add value within a modern competitive manufacturing or services environment. The Master of Business in Lean Practice is a 2 year programme that enables students further develop expertise in the area. Year 1 is the same as the Postgraduate Diploma, and Year 2 involves students undertaking a module in research methods and techniques. Students have the option of taking a traditional thesis approach, or conducting an action research project on a realworld issue or problem within an organisation. Semester 1 (Sept-Dec) Semester 2 (Jan-May) Semester 3 (May-Aug) Lean Business Introduction Lean Engagement Business Simulation Lean Operations 1 Lean Operations 2 Managing Creativity in a Lean Environment Lean Quality 1 Lean Quality 2 International Study Knowledge Management Managing Change Professional Development Programme Objectives To immerse students in lean thinking and its application in a wide range of business contexts. To give students a broad base of business skills and knowledge that can be used to advance their ability with respect to the application of lean principles. To provide critical insight into operational excellence in production and service provision across a range of industrial contexts. To inculcate creative thinking and innovative ability with a cross-functional and silo-free perspective. To develop the communication and leadership skills of individuals that combine to add value to organisations pursuing the adoption of lean-oriented strategies. To provide the knowledge of tools and techniques which will assist in the students' ability to design, deliver and evaluate lean projects. To provide a mechanism for the professional development of employees in an organisational change context. To give students a research skill base that can be used to develop distinctive and relevant research 20

21 Master of Business in Lean Practice 24 Weeks Postgraduate Diploma Dr. Pio Fenton TEL WATERFORD INSTITUTE OF TECHNOLOGY DEPARTMENT OF GRADUATE BUSINESS66 CORK ROAD WATERFORD The Master of Business in Lean Practice is a flexibly-delivered programme aimed at providing participants with the requisite knowledge, skills, and know-how in lean enterprise excellence so that they can add value within a modern competitive manufacturing or services environment. The first year focuses on lean philosophy and a lean strategic approach, and the programme explores mechanisms for improving the operations of a business through lean initiatives and continuous improvement projects, with key emphasis on the employees, the customer, and on quality. Semester 1 Lean Philosophy Lean Operations 1 Management Skills Development Lean Quality Creativity, Innovation, Strategy Knowledge Management Semester 2 Lean Operations 2 Managing Change Lean Project Management Lean Communication Lean Supply Chains Managing Corporate Creativity 21

22 OTHER PROVIDERS Almir Business Limited Alora Consultants Aurora Business Development Ltd Centre for Competitiveness Ireland Cordatus Consulting Crystal Business Solutions DERG mentoring Services ETAC Leading Edge Group LBS Partners Manufacturing Excellence MCO Projects Professional Developmen Redefine SA Partners Sapphire Training Solutions SQT Training Ltd Tecknic performance Leaders Ltd Trigraph Professional Services 22

23 Almir Business Limited Lean for Finance and Adminstration 1 Day Procad Training Certificate of Completion Kinga Dzierzak Desmond Butler TEL db@almir.biz 2 MUNGRET STREET LIMERICK The course is delivered by Almir Business Master Six Sigma Black Belt trainers. Pre-requirements This course is intended for financial managers, finance staff, accounts staff and other professionals in the area supporting and interacting with finance - such as administration, procurement, customer services and sales who wish to identify opportunities to improve and streamline transaction and administrative processes. Course Content Introduction to Process Improvement Lean & Six Sigma defined The benefits of a Continuous Process Improvement Culture The role of Staff in the Lean Project Lean Concepts in Finance and Administration Minimising errors Reducing transaction lead time Improving internal communication Eliminating waste - non-value adding work Reducing work-in-progress Reducing process complexity & red tape Identify and implement customer-led service improvements Identify a specific Practical Project Agree an action plan Summary & review. 23

24 Almir Business Limited Lean for Healthcare 2 Days Procad Training Certificate of Completion Kinga Dzierzak Desmond Butler TEL k.dzierzak@procadtraining.com db@almir.biz 2 MUNGRET STREET LIMERICK This course is delivered by Almir Business Master Six Sigma Black Belt trainers. Pre-requirements This course is intended for financial managers, finance staff, accounts staff and other professionals in the area supporting and interacting with finance - such as administration, procurement, customer services and sales who wish to identify opportunities to improve and streamline transaction and administrative processes. Course Content Introduction to Process Improvement Lean & Six Sigma defined The benefits of a Continuous Process Improvement Culture The role of Staff in the Lean Project Lean Concepts in Finance and Administration Minimising errors Reducing transaction lead time Improving internal communication Eliminating waste - non-value adding work Reducing work-in-progress Reducing process complexity & red tape Identify and implement customer-led service improvements Identify a specific Practical Project Agree an action plan Summary & review. 24

25 Almir Business Limited Lean Manufacturing 1 Day Procad Training Certificate of Completion Kinga Dzierzak Desmond Butler TEL k.dzierzak@procadtraining.com db@almir.biz 2 MUNGRET STREET LIMERICK This course is delivered by Almir Business Master Six Sigma Black Belt trainers. History of Lean Overview of the Toyota Production System (TPS) Traditional Mass Production versus Lean Lean principles Value Value Stream Continuous Flow Pull Perfection 7 deadly wastes Value-Add and Non Value-Add work Push v Pull Systems Visual Management Lean Tools and Techniques Kaizen Value Stream Mapping (VSM) Kanban 5S Setup Reduction Kaizen Cellular Manufacturing Standard Work A3 Problem Solving 25

26 Almir Business Limited Six Sigma Yellow Belt 2 Days Procad Training Certificate of Completion Kinga Dzierzak Desmond Butler TEL k.dzierzak@procadtraining.com db@almir.biz 2 MUNGRET STREET LIMERICK Six Sigma Yellow Belt course is designed for those who will: Work with Green Belt to identify and quantify opportunities for improvement Be required to work under the direction of a Black Belt or a Green Belt as a member of a larger Six Sigma project led by the Black Belt Be required to participate in a smaller Six Sigma project under the direction of a Green Belt. On the course completion participants will: Understand Lean & Six Sigma Know the structure if Six Sigma (DMAIC) methodology Know what is a Project Charter Understand & Identify Critical to Quality Characteristics (CTQs) Define & document the SIPOC Diagram Know some Quality Tools i.e. Cause & Effect, Process Mapping Know how to work with data (Pareto Chart, Histograms, Run Charts) Understand Basic Statistics (Population, Sample, Qualitative & Quantitative Data) Know Lean Concepts 26

27 Almir Business Limited Lean Six Sigma (Green Belt) 5 Days Our course will assist you to prepare for the ASQ exam however significant amount of home study will be required. Kinga Dzierzak Desmond Butler TEL k.dzierzak@procadtraining.com db@almir.biz 2 MUNGRET STREET LIMERICK The course is delivered by Almir Business Master Six Sigma Black Belt trainers. DAY 1 Module 1 History of Quality Module 2 What is Six Sigma? DAY 2 Module 4 Understanding Processes Module 5 Define Phase Module 3 Lean Enterprise JIT Lean Simulation DAY 3 Module 6 Introduction to Statistics Module 7 Measure Phase DAY 4 Module 8 Analyse Phase DAY 5 Module 9 Improve Phase Module 10 Control Phase 27

28 Lean Tools 3-4 days depending on the client s needs This course is a FETAC Level 5 certified course. For those wishing to receive certification, details are set out in FETAC Module Descriptor, Lean Manufacturing Tools L Brigid Marmion TEL MOBILE brigid.marmion@aloraconsultants.ie CARRICKEDMOND KILCURRY DUNDALK CO LOUTH The Lean Tools training offered by Alora Consultants has at its core the 5 Lean Principles: 1. Identify Value Streams, 2. Map Value Streams, 3. Move to Continuous Flow, 4. Implement Pull and 5. Strive for Perfection. The training focuses on the practical applications of lean tools in manufacturing and service sectors. Tools such as Problem Definition, Process Mapping, Value Stream Mapping, 5S, SMED, Kaizen plus others are covered. Lean Manufacturing Training offered by Alora Consultants is a FETAC Level 5 certified course. The training focuses on the most common Lean tools and how to apply then effectively to have an immediate impact on a business s bottom line. The training aims to pass on Lean skills, knowledge and attitude. 28

29 Lean Six Sigma Green Belt 7-8 days This course is a FETAC Level 5 certified course. The FETAC certification is set out in FETAC Module Descriptor, Lean Manufacturing Tools Level 5 L This training program is also aligned with the requirements for ASQ Green Belt Certification. Training attendees can apply for ASQ certification once they meet the requirements of ASQ For more information Brigid Marmion TEL MOBILE brigid.marmion@aloraconsultants.ie CARRICKEDMOND KILCURRY DUNDALK CO LOUTH Green Belt Training offered by Alora Consultants includes Lean, Six Sigma and Change Management tools and methodologies. The training focuses on utilizing the most common Lean Six Sigma and Change Management tools in the execution of medium complexity projects. The format of the training will be tutor led. The training is very interactive thus there is a lot of emphasis on group dynamics and ensuring the attendees participate and interact with the trainer and each other. The training is conducted through presentations, simulations, role plays, group exercises, discussions and case studies. 29

30 Introduction to Lean Practices & the Elimination of Waste 1 Day Alora Certification TEL MOBILE brian@aloraconsultants.ie CARRICKEDMOND KILCURRY DUNDALK CO LOUTH 1. The complete challenge, Introduction to Lean 2. From JIT to Lean 3. Lean Thinking and Lean Manufacturing 4. Mapping 5. Bringing it all together 30

31 Yellow Belt Training 2 Days Alora Certification TEL MOBILE brian@aloraconsultants.ie CARRICKEDMOND KILCURRY DUNDALK CO LOUTH Introduction - To Continuous Improvement, Lean Six Sigma and Change Management. Define - Voice of the Customer and Project Charter Measure Process Mapping, Value Stream Mapping and Data Collection Analyse Brainstorming, Fishbone Diagrams, 5 Why s and Cause & Effect Improve Improvement Plans, Kaizen, 5S and SMED Control - Control Plans, Poka Yoke and Visual Management By the end of this training programme the attendees will be able to: 1. Understand Continuous Improvement 2. Understand Lean Six Sigma methodology and DMAIC. 3. Understand Change Management methodology. 4. Understand how to use the common tools in DMAIC phases. 5. Identify sources of waste and variation within the business. 31

32 Continuous Improvement Training 4 Days Alora Certification TEL MOBILE brian@aloraconsultants.ie CARRICKEDMOND KILCURRY DUNDALK CO LOUTH The objectives of this training programme are that the attendees will be able to: 1. Understand CI and the different methodologies 2. Understand how to use the most important tools. 3. Identify sources of waste and variation within the business. Introduction to workshop & basic introduction to Continuous Improvement. CI Methodologies will include TQM, Lean, Six Sigma, Kaizen, Change Management and Hoshin Planning. This will bring the attendees through the history and evolution of CI methodologies to where it is today. Problem Solving Roadmaps Moving on from the theory to the practical side, the focus of this section is to explain the different problem solving techniques available. Plan Do Check Act (PDCA), 6 Step Problem Solving, Define Measure Analyse Improve Control (DMAIC) and Kaizen. Problem Solving Tools Keeping with the practical element, the focus of this section will be on the tools. Examples of which are Voice of the Customer, Problem Definition, Process Mapping, Value Stream Mapping, Cause and Effect Matrix, 5S, SMED, Pull Systems, OEE and TPM. CI Strategy This section will focus on how a CI strategy needs to tie all the different elements that are required together. Examples of possible strategies will be provided. 32

33 Kaizen Training 3.5 Days Alora Certification TEL MOBILE CARRICKEDMOND KILCURRY DUNDALK CO LOUTH Kaizen Training offered by Alora Consultants focuses on utilizing the most common Lean Six Sigma tools in the execution of projects. The format of the training will be tutor led. The training is very interactive thus there is a lot of emphasis on group dynamics and ensuring the attendees participate and interact with the trainer and each other. The training is conducted through presentations, simulations, role plays, group exercises, discussions and case studies. By the end of this training programme the attendees will be able to: 1. Understand Lean Six Sigma methodology and DMAIC. 2. Understand when to use Kaizen. 3. Understand how to use the most important tools in Kaizen. 4. Identify sources of waste and variation within the business. 5. Use Lean Six Sigma as an efficient and effective cost reduction strategy. 33

34 White Belt Training 0.5 Days Alora Certification TEL MOBILE CARRICKEDMOND KILCURRY DUNDALK CO LOUTH Introduction - To Continuous Improvement, Lean Six Sigma and Change Management. By the end of this training programme the attendees will be able to: 1. Understand Continuous Improvement 2. Understand Lean Six Sigma methodology and DMAIC. 3. Understand Change Management methodology. Who should attend? This course is intended for those employees within a business who are engaged in daily problem solving, for example Team Leaders, Shop Floor Employees, Process Engineers, Quality Technicians and Engineers, Maintenance, Supervisors, Management, Staff, Executives and Project Managers. 34

35 AURORA Business Development Ltd Introduction to LEAN 1 Day Brian Matthews TEL +353 (053) MOBILE brian@aurora.ie Melford House, Ballyhealy, Kilmore, Co Wexford The Competitive Challenge An Introduction to 5S The Just-in-Time philosophy Lean Thinking & Lean Manufacturing JIT Production Control. Mapping. Six Sigma and Lean Six Sigma Bringing it all together 35

36 AURORA Business Development Ltd Introduction to LEAN Practices & the Elimination of Waste 1 Day Brian Matthews TEL +353 (053) MOBILE brian@aurora.ie Melford House, Ballyhealy, Kilmore, Co Wexford 1. The complete challenge, Introduction to Lean 2. From JIT to Lean 3. Lean Thinking and Lean Manufacturing 4. Mapping 5. Bringing it all together 36

37 LEAN Six Sigma Yellow Belt 2 Days Certification is available upon completion of Yellow Belt training plus one project in which the targeted savings have been achieved; a report which demonstrates the use of the tools and methodology is required. Tony Lenehan TEL +353 (0) MOBILE Tony.lenehan@cforc.ie CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE, CITYWEST, DUBLIN 24 This Six Sigma Yellow Belt course is designed to provide participants with a comprehensive overview of the Six Sigma Process. Trainees will enhance their current skills by developing a good understanding of the DEFINE - MEASURE - ANALYSE - IMPROVE CONTROL (DMAIC) methodology. This powerful tool will enable your team to identify opportunities for improvement and assist in the implementation of projects leading to efficiency. It is specially designed to equip key personnel within your organization with the expertise needed to participate in projects led by a Green Belt or even a Black Belt. Typically these individuals gather correct data, locate, control and watch out for possible monetary loss in any area of the company, and report this kind of information to Green Belts and Black Belts residing within the company. If you have already invested in Green Belt and Black Belt training of key personnel in your organization, then you should consider the benefits of cascading these same principles to lower levels in your company, creating a culture for improvement from the floor up. Yellow Belt training allows your personnel to become a valuable player within your company s larger goals and objectives Six Sigma can deliver results in all types of organisations and industries not only in Engineering, Manufacturing and Assembly, but also in contact centres, the public sector, including healthcare, and in the software industry. Introduce Six Sigma into your organisation to achieve much increased efficiency and effectiveness, resulting in delighted customers. 37

38 LEAN Six Sigma Green Belt 7 Days Certification is available upon completion of Green Belt training plus one project in which the targeted savings have been achieved; a report which demonstrates the use of the tools and methodology is required. Tony Lenehan TEL +353 (0) MOBILE Tony.lenehan@cforc.ie CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE, CITYWEST, DUBLIN 24 Quite often organizations gather data, and review their KPI's at regular intervals, yet this valuable information generally does not lead to significant cost reductions or increased efficiency. This Lean Six Sigma Greenbelt course is designed to provide your organisation with a fully trained problem solver, who will be able to "read" the data, analyse it, and see in it opportunities to not only solve problems, but also to lead cost reduction and/or efficiency projects. Trainees will enhance their current skills by developing a detailed understanding of the DEFINE - MEASURE - ANALYSE - IMPROVE CONTROL methodology. The training is divided into 3 modules: Define / Measure Phase: 3 days Analyse Phase: 2 days Improve / Control Phase: 2 days A gap of around 4 weeks between each module provides an opportunity for trainees to work on a project within their workplace, applying the methodology learned during the previous session's training. Extra support can be provided for the trainees with their project work. All Green Belt participants will be given access to the Hewlett Packard Black Belt Toolbox, an on-line manual of around 70 improvement tools; the toolbox is an invaluable resource that Lean Six Sigma practitioners can use as a reference for when and how to apply the Six Sigma tools. 38

39 5S and 7 Wastes 1 Day Tony Lenehan TEL +353 (0) MOBILE Tony.lenehan@cforc.ie CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE, CITYWEST, DUBLIN 24 In the 1980 s many started studying the secret of success of Japanese manufacturing companies. They discovered that the most impressive "secret" was 5S. The factories were so well organized that abnormal situations and waste were readily apparent. To potential customers, the first impression was an environment conducive to quality and consistency. 5S was one of the fundamental building blocks for an organization serious about continuous improvement. "Lean" thinking focuses on reducing waste and adding value to a process, by identifying and removing the wasted and unnecessary effort, delays, costs, processes, inventory, handling etc. The 5S approach lays the foundation to achieve this by standardizing operational practices to ensure efficient, ergonomic, repeatable, safe ways of working. This brings many benefits: higher quality, lower costs, reliable deliveries, increased morale, and improved safety to name but a few. This is because it leads to a highly visual workplace, which makes Problems and Waste immediately obvious. It is therefore one of the most powerful Lean Tools, and provides a stable foundation upon which to build all of your other improvement programs, Lean Tools, and Practices. It is also one of the simplest to implement, and can be applied within your manufacturing environment, office processes, or even within a service industry. This one day course will provide you with a comprehensive overview of the 5S Process, how to identify the 7 wastes, and how you can implement it in your organization. 39

40 8D problem Solving 1 Day Tony Lenehan TEL +353 (0) MOBILE Tony.lenehan@cforc.ie CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE, CITYWEST, DUBLIN 24 This 8D course is built upon the approach to problem solving that has been standardized in the Automotive and Pharmaceutical industry, and is now also being used across a broad spectrum of industry. It provides an 8-step problem solving process that focuses on identifying the real root cause and therefore preventing problem recurrence. The methodology identifies the symptoms, defines the problem, establishes the cause and takes action that solve, prevent and lead to improvement. This one-day, highly interactive workshop will provide you with all the skills you need to use the 8D approach to Problem Solving. Delegates will use the 8D template to solve a real problem as they go through the learning of all the individual tools. High emphasis is also placed upon the soft skills of problem solving team work, as it is in this area that the high impact benefits are won or lost. Each participant will take away with them: A grounded understanding of the critical few tools for successful root cause problem solving An 8D template that can be used in the workplace the next day Tips and suggestions for removing barriers and obstacles to problem solving Increased confidence due to the successful application of the method with a workshop example Who Would Benefit From This 8D Approach? This 8D approach is suitable for ALL types of companies or organisations, not just manufacturing, but also public and voluntary sectors. 40

41 Continuous Improvement - PDCA Approach 1 Day Tony Lenehan TEL +353 (0) MOBILE Tony.lenehan@cforc.ie CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE, CITYWEST, DUBLIN 24 This training course is based around the PDCA (plan do check act) management method used in business for the control and continuous improvement of processes and products. The methodology is successful by achieving small-step improvements, rather than implementing one huge improvement. The Japanese use the term "kaizen" to describe this process and it involves every level of the organization, from hourly workers to topmanagement. This course builds on these principles and will provide participants with a structured method to manage change, using Lean Tools to identify opportunities for improvement, processes to test and validate the proposed improvements, and how to implement and sustain them. Then build upon the improvement achieved to further improve using the PDCA cycle time and time again. Course Content The Need for Change How We Approach Change Deming Model of Continuous Improvement Data Collection Methods Flowcharts & Process Mapping Value Stream Mapping Tools to Identifying Waste Spaghetti Diagrams Cause and Effect Matrix Basic Lean Concepts 41

42 Process Mapping 1 Day Tony Lenehan TEL +353 (0) MOBILE Tony.lenehan@cforc.ie CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE, CITYWEST, DUBLIN 24 A process map is a visual tool used to illustrate your core processes. It's a communication tool, a planning tool, and also a tool to drive unnecessary costs out of your organisation. It is also a practical tool to help you identify and address core problems in your organisation. PROCESS MAPPING is an essential and critical stage in the search for performance improvement. Yet the approach is not widely recognised or understood. PROCESS MAPPING will help managers and staff alike discover where the real problems lie and identify the opportunities for improvement. Whether delivering a service or producing a product, successful organisations are in continual pursuit of better, faster and cheaper. An agreed, accurate understanding of your processes will provide new sources of rich stimulation for ideas to solve problems and find improvements. This course has been designed so that your business may use Process Mapping as THE TOOL to drive improvement. The techniques explained in this practical "hands--on" workshop will yield real, timely, and motivating results. 42

43 Balanced Scorecard & Strategy Maps 1 Day Tony Lenehan TEL +353 (0) MOBILE Tony.lenehan@cforc.ie CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE, CITYWEST, DUBLIN 24 In today s challenging financial environment there is a fundamental imperative for any organisation to be able to develop a clear strategy for its future success and to deliver on this strategy. The use of Strategy Maps and Balanced Scorecard enables organisations to clarify their vision and strategy and translate them into actions at all levels within an organisation. The aim of this session is to introduce the principles of Strategy Maps and the Balanced Scorecard and show how they can be used to develop and align objectives and targets, monitor performance and drive improvement. The session will include syndicate activity, giving you an opportunity to begin constructing a Strategy Map and a Scorecard This training workshop is suitable for senior and middle managers from any organisation. Experience or prior knowledge, whilst helpful, is not required as this workshop is fully selfcontained. The focus is on how Scorecards are actually used in practice and in the workplace. AGENDA Basic concepts of Strategy maps and the Balanced Scorecard and how they can be used to improve organisation performance How Strategy Maps and the Balanced Scorecard apply to different types of organizations How to build and implement a Strategy Map and Scorecard for your organisation How to develop more meaningful performance measures The use of templates to help with its design and deployment. The learning style is highly participative and interactive. You will work as part of a team working on a case study to design a Scorecard and Strategy Map. 43

44 Facilitating with Ease 1 Day Tony Lenehan TEL +353 (0) MOBILE Tony.lenehan@cforc.ie CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE, CITYWEST, DUBLIN 24 These days it is impossible to be part of a business or any organisation without attending meetings. They may be staff meetings, project planning groups, process improvement workshops or any other situation that requires a group of people to come together to share information, generate ideas, evaluate options, build consensus or take decisions. To get the most from your people, you need to know how to create buy-in, generate participation and empower people. It is impossible to build teams, consistently achieve consensus or run effective decision making meetings without facilitation skills. The good news is that these skills can be mastered by anyone. Agenda During the day you will cover: What is a Facilitator? A 4-step Model for working across boundaries How to get people involved Overcoming barriers to participation The 6 Decision Making Options Managing Conflict Making an Intervention Planning a Session Who should attend? Team leaders or members Project and task force leaders Supervisors or managers who hold staff meetings Community development practitioners Quality and process improvement leaders Change managers Consultants Anyone who needs to lead meetings and gain participation of others in the process. 44

45 CORDATUS Consulting Wide variety of Lean and Six Sigma courses from Beginners to Advanced level Vary from 1 day to 20 days depending on the course, curriculum and customer Occasionally FETAC or ASQ certified as required by the customer Bernie Rushe TEL brushe@cordatus.ie GALWAY TECHNOLOGY CENTRE WELLPARK ROAD GALWAY A detailed agenda and curriculum is available for each course on request. Six sigma green belt (8 10 day course) Six sigma black belt (20 day course) Six sigma yellow belt (2 day workshop) Introduction to Minitab (1 day) Introduction to Lean (1 day workshop) Value stream mapping (1 day) A3 thinking and problem solving (2 days) Business process mapping (2 days) Data capture and data representation (1 day) Design of Experiments DOE (2-3 day workshop) Statistical process control SPC (2 day workshop) Measurement systems analysis (1 day) Regression (1 day) Root cause analysis (1 day) Failure modes and effects analysis FMEA (1 day) Error proofing Poka Yoke (1 2 day workshop) 5S (3 days) Quick changeover SMED (2 days) TPM (3 x 3 day implementation workshops, spaced 1 month apart) Operational excellence programme design (1 day) Lean facilitation (5 days) Lean supply chain management (2 day workshop) Strategic planning (2 days) Team building (1 day) Negotiation skills (1 day) Voice of the Customer (1 day) 45