Why Buy Eaton: Trusted Source to Manage Power

Transcription

1 Why Buy Eaton: Trusted Source to Manage Power If you are responsible for power protec0on for small or medium data centers, Eaton can help you deliver a reliable power source for your business. Target Markets: Healthcare Finance Educa0on Government and more! 4 Core Principals: years and coun0ng 2. Experts in power quality solu0ons for all of your power requirements 3. Technology Leadership 4. Unmatched Warranty and Service Contact Us: Rosemary A. Greve Account Manager Eaton Corpora0on - Data Center Segment RosemaryAGreve@eaton.com 1752 Maywood Rd Cleveland, OH Home Office: Mobile:

2 Disaster Recovery & Business Con?nuity We Build Strong Networks, Relationships and Trust.

3 What is DR and BC? Disaster Recovery (DR) Process, policies and procedures related to preparing for recovery or con0nua0on of technology infrastructure cri0cal to an organiza0on a`er a natural or human- induced disaster Scope is limited to technology and technology availability Business Con0nuity (BC) Planning out how to stay in business in the event of disaster Scope encompasses all cri0cal business opera0ons (sales, customer support, financial and admin services, etc) While not the same, they are?ghtly interdependent.

4 DR vs. BC Disaster Recovery (DR) In one sentence, disaster recovery is much narrower in scope than business con?nuity. Disaster Recovery focuses on gedng storage and other systems back up and running, should a natural disaster or other catastrophe affect your workplace. Stated generally, the goal is to get everything opera?ng to the point it was at before the disaster happened. Disaster Recovery does help get parts of your business opera0ng, typically providing access to a copy of your data, iden0fying a source of alterna0ve power, and restoring your IT infrastructure. Disaster Recovery is a must for every business, however it does not guarantee your business will remain opera?onal during a crisis

5 DR vs. BC Business Con0nuity (BC) This term has a much larger scope, as it refers to how to keep overall business opera?ons working in the event of a disaster. Your business con0nuity plan should address the ability to con0nue normal opera0ons including: - Sales and order taking - Customer support - Billing - Employee opera?ons A complete business con0nuity plan includes uninterrupted access to cri0cal data and a place for key employees to office in order to keep cri0cal opera0ons running. This includes online systems, network connec0vity as well as pre- configured access to your phone system, shared network drives, and applica0ons.

6 Your Risks Fact or Fic0on? 80% of companies that suffer a disaster and have no DR plan go out of business within 18 months.

7 Fiction! FALSE This is a popular urban myth.

8 The Reality of the Situation $84,000 The average amount of money es0mated that companies lose every hour of down0me. - Interna0onal Data Corp According to Strategic Research, the cost of down0me is es0mated at close to $90,000 per hour.

9 The Reality of the Situation According to Timesavers Interna0onal studies, the catastrophe most businesses experience is not fire, flood or earthquake, but rather something much more insidious: Malware! And now Ransomeware In 2013, the United States was the top country for overall malicious ac0vity, making up 27 percent of the total.

10 The Cost of Data Loss Data loss cost US businesses $18.2 billion!

11 Causes of Data Loss

12 Defining Risk - What's At Stake There are a number of ways to define risk as it pertains to an organiza0on but for the purpose of this document we look at the risks in terms of impact on your business. These risks have significant, poten0ally incalculable real and intangible costs. Some examples are: A. Loss of cash Flow B. Regulatory Compliance C. Lost Customers D. Damaged Brand E. Demoralized Staff

13 The Reality of the Situation 6% of all PCs will suffer an episode of severe data loss in any given year, resul0ng in approximately 4.6 million severe data loss episodes.

14 False Promises = Disaster #2

15 Measuring Your Response to Risk Wks. Hrs. Min. Instant Days 64x 16x 4x???? Na0onal Outage Regional Outage Local Outage

16 RTO and RPO Recovery Time Objec0ves (RTO) Maximum tolerable length of 0me that a computer, system, network, or applica0on can be down a`er a failure or disaster occurs Recovery Point Objec0ves (RPO) Age of files that must be recovered from backup storage for normal opera0ons to resume (aka how many hours of work is lost)

17 Target Time Drives Cost $120,000 $100,000 $80,000 $60,000 $40,000 $20, Hours $

18 Target Time Drives Cost $70,000 $60,000 $50,000 $40,000 $30,000 $20,000 $10,000 8 Hours $-

19 So what level of risk should you accept? Acceptable Risk Levels and Budge?ng Risk is inherent in any en0ty. The objec0ve is to budget appropriately for risk given your specific situa0on. So, what is appropriate? It s as easy to over- spend as it is to underspend. If you over- spend, you risk was0ng capital, or the percep0on of wasted capital. If you under- spend and a disaster occurs, you risk very high degrees of liability, and poten0ally the survival of your business.

20 Budget Concepts Top- Down: A top down analysis of Disaster Recovery budgets reveals a ra0on of spending to total IT budget. This top down analysis, based on industry assump0ons and benchmarks provide useful distant goalposts. Budgets that vary significantly from these raise flags, regardless of the other two analyses. BoYom- Up Summary: Borom up analysis provides a detailed list of one- 0me and recurring tasks and items that are required to provide DR for the cri0cal systems with broad reach. This informa0on, while not necessarily accurate at the task level, provides a start for building detailed budgets and plans for implemen0ng Disaster Recovery plans.

21 DR Site Design Options Hot Site Warm Site Cold Site Mobile Site Duplicate of the original site of the organiza0on, with full IT systems as well as near- complete copies of user data. Have hardware and connec0vity already established, though on a smaller scale than the original produc0on site or even a hot site. Standby site with no hardware, established connec0vity, or backups, but has adequate facili0es to house IT infrastructure. No specific facility, but a plan to have employees work from home from the Cloud.

22 Risk Analysis Data Recovery for your endre IT Infrastructure is very expensive! Instead, Perform a basic Risk Analysis: Rank your IT systems by impact on business opera0ons Determine impact of data loss for each system (RPO) Rank the risks to that system by likelihood to occur List op0ons to address each risk, rank their effec0veness, and es0mate cost Determine appe0te for down0me (RTO) for each system Likely risks like hardware and network failure should go at the top Unlikely risks like tornado should go at the borom Look for projects that address mul0ple risks and/or systems and/or non DR needs (berer ROI) Be sure to iden0fy dependencies This Risk Analysis creates a roadmap to address your DR needs!

23 Planning Corporate buy- in is cri0cal to success Must include all execu0ves Good DR plans involve more than the IT department Establish a budget - budget drives your op0ons Planning should be part of the produc0on design It is more difficult and more costly to design DR for produc0on systems Use your Risk Analysis to establish a mul0- year project plan

24 Planning Document, document, document! Plan your ac0ons who, what, where Be sure that your documenta0on is available no marer what the disaster! Test and update regularly a stale DR Plan is a useless DR Plan Virtualiza0on and big bandwidth are key enablers of DR in 2013

25 Minimum Disaster Precautions in 2013 Daily backup strategy with at least weekly offsite backups A strategy for monitoring and remedia0ng problems with your backups An0virus so`ware on all worksta0ons and servers with daily signature updates Patching on all worksta0ons and servers kept up to date

26 High Availability = Disaster Prevention High Availability (HA): Typically means that the system is automa0cally redundant Eliminate single points of failure! Enables very low RTO and RPO objec?ves during the most common disaster scenarios

27 Network High Availability Dual routers Dual firewalls Dual switches Dual network interfaces on Servers Router Firewall Switch Router Firewall Switch Server

28 High Availability Connectivity Dual connec0ons to the Internet Difficult and expensive to implement at a corporate level Need to use two separate carriers very lirle protec0on if using the same carrier Mul0- site companies can use another site s Internet Dual connec0ons to remote sites Use separate carriers Use separate last mile media (T1 and Fiber, T1 and Cable) Easy and rela0vely inexpensive using Internet as failover with mesh VPN technology

29 High Availability Power Install quality power filtra0on and lightning arrestors Use devices with dual power supplies Where that isn t possible, use an Automa0c Transfer Switch (ATS) Note that an ATS creates a single point of failure Feed devices with two separate power circuits Berer yet, feed from two separate power panels Protect at least one circuit of each pair with an Uninterrup0ble Power Supply (UPS) Protect the UPS(s) with a generator

30 Virtualization = Server Hardware HA Virtualiza0on is the key enabler of server hardware HA Divorces server so`ware from the underlying hardware running it Allows a server to move between mul0ple physical server hardware Enables rapid replacement or expansion of physical hardware on demand Enables new backup techniques that have less impact on servers and users, and allows for much faster restore 0mes. Bye- bye bare metal restores!! Most importantly for disaster recovery, allows servers to move between mul0ple physical locadons

31 Application HA Virtualiza?on addresses hardware failures but doesn t address applica?on failures Na?ve Applica?on HA Schemes Exchange 2010 Database Availability Groups (DAG) Microso` SQL Clustered Services Microso` SQL Bidirec0onal Transac0onal Replica0on Windows Server 2008 DFS Na?ve Applica?on HA implementa?ons are typically the most effec?ve way to address HA for specific apps

32 Geographic HA All these techniques require high bandwidth connec0vity SAN based (LUN to LUN) Typically proprietary Server or Applica0on Based DoubleTake Microso` SQL Replica0on Microso` Exchange lag database copies Microso` DFS Replica0on Virtual snapshot based Data Replica0on Op0ons Veeam Backup and Replica0on

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34 DRS Services include: Managed Services Pro-Services Cloud Computing Collaboration Support Desk Building and Metro Cabling Connectivity and Internet Solutions Business Continuity, Disaster Recovery and Backup Application Development Colocation and Data Center IT Consulting and Solution Implementation Part of The Boyd Group IT team

35 Colocation Facilities DRS has over 36,000 sq. ft. of Data Center space with locked cabinets, cages and technical office suites for enhanced security. Our Data Centers are all Tier 3 facilities. Belmont Technology Complex WeConnect Data Center Youngstown Data Center PiYsburgh Loca?on Features: Dual Bus Power System Redundant HVAC SAS 70 Rack Space 21,000 sq. `. Office Suites Avalable Features: 16,000 sq. `. Cage and Rack Space Disaster Recovery Planning Dedicated Electrical Room Dedicated Barery Room Fiber Connec0vity Features: AC & DC Protected Power Carrier Class Data Center Cage and Rack Space SAS 70 16,000 sq. `. Features: AC & DC Protected Power Centrally Located Cage and Rack Space Dedicated Standby Power

36 Contact Info Speaker: David Wilkeson, CISSP, CISM, MCP, CCNA Chief Technology Officer DRS Headquarters: Youngstown Office: 1343 Belmont Avenue Youngstown, Ohio Local Phone #:

37 Reminder Don t forget to grab a free DRS flash drive with every presenta0on on it! Picture of flash drive here.

38 Why Buy Eaton: Trusted Source to Manage Power If you are responsible for power protec0on for small or medium data centers, Eaton can help you deliver a reliable power source for your business. Target Markets: Healthcare Finance Educa0on Government and more! 4 Core Principals: years and coun0ng 2. Experts in power quality solu0ons for all of your power requirements 3. Technology Leadership 4. Unmatched Warranty and Service Contact Us: Rosemary A. Greve Account Manager Eaton Corpora0on - Data Center Segment RosemaryAGreve@eaton.com 1752 Maywood Rd Cleveland, OH Home Office: Mobile: