WWT & EMC ebook. Chapter 1: Overview Chapter 2: Drowning in Data Chapter 3: Key Drivers & Benefits. Chapter 5: A Powerful Partnership

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1 WWT & EMC ebook Enterprise Content Management Chapter 1: Overview Chapter 2: Drowning in Data Chapter 3: Key Drivers & Benefits Chapter 4: ECM Solutions Chapter 5: A Powerful Partnership

2 Manage and create new value from information with Enterprise Content Management LEARN HOW

3 CHAPTER 1: OVERVIEW Both commercial businesses and public sector organizations must be able to effectively manage content and create new value from information assets to stay competitive in the digital world. To solve today s complex problems and ensure regulatory compliance, content must be searchable, actionable and available, which means static data repositories are no longer an efficient or effective solution. Enterprise Content Management (ECM) and its primary components (document management, web content management, digital asset management, compliance, collaboration, document imaging, electronic discovery and report management) help get unstructured content under control and leverage it for the overall well-being of your organization. Read on to learn how to put your valuable information to work to improve collaboration, increase efficiency, lower costs and maintain compliance with ECM.

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5 CHAPTER 2: DROWNING IN DATA While information is vital to success, it can also become absolutely overwhelming. Today s busy organizations are drowning in a sea of content. According to John Batelle, author of The Search: How Google and its Rivals Rewrote the Rules of Business and Our Culture, Every day, we create and store more information (in the digital format) than has been stored for most of our history on paper. Depending on industry sector, unstructured content is estimated to grow between 65 and 200 percent per year. Partners, employees and customers are also contributing to the explosion of information volume and complexity. Businesses and government agencies are looking for ways to store and sort unstructured data, but also new ways to leverage that information for the health and growth of their organization. Enterprise Content Management can help. 3

6 CHAPTER 3: KEY DRIVERS & BENEFITS Enterprise Content Management addresses multiple challenges and provides a variety of benefits to businesses and organizations struggling with escalating content management issues. Several key factors play a role in the growing need for Enterprise Content Management, including: Compliance: ECM helps you adhere to laws, regulations and standards imposed by the government, regulatory bodies or internal policies. Efficiency: Increase operational effectiveness with ECM by automating manual processes and enforcing business rules. Productivity: Improve individual and team productivity through better organization and access to content.

7 Archiving: ECM lets you preserve and easily access fixed content to address long-term compliance requirements, meet SLA targets and improve content use and re-use. Collaboration: ECM solutions allow you to collaborate with suppliers, partners and customers to streamline operations, increase the effectiveness of sales channels and speed the flow of information and content dissemination to the field. Consolidation: Reduce TCO and vendor-related risks with ECM by eliminating information silos and leveraging economies of scale achieved through infrastructure standardization. 5

8 CHAPTER 4: ECM SOLUTIONS Through World Wide Technology (WWT), EMC offers an array of Enterprise Content Management solutions, including: PRODUCT FAMILIES ApplicationXtender: Tools for high-speed image capture, storage deployment and distribution. Captiva: Transform business-critical information from paper to fax into business-ready content suitable for processing by enterprise applications. Documentum: Manage all types of content throughout information lifecycles and across your entire enterprise within a common and flexible repository. Document Sciences: Cut costs and maximize the customer experience with dynamic, highly-personalized communications. 6

9 eroom: Collaborate on creation and management of documents, ideas and project plans in virtual workplaces. HARDWARE EMC Centera Compliance Edition Plus: Manage compliance with rules for electronic storage established by the SEC and other national and international regulatory groups. EMC Centera Governance Edition: Protect the content and structure of electronic records to improve corporate accountability, increase internal controls and reduce discovery and disclosure costs. SOFTWARE Documentum Document Transformations Services: Automate the conversion of standard desktop document formats into Webready formats such as PDF and HTML. 7

10 Documentum eroom Real-Time Services: Combines Web conferenceing with the eroom digital workplace to enable real-time meetings and presentations, including whiteboard sessions, desktop sharing, live demonstrations and one-to-many presentations. Documentum eroom Viewer for Microsoft Project: Give team members access to personalized views of the latest project task information within their eroom workplaces while eliminating outdated task information. Informative Graphics Brava! WebKit: Gain a single, easy-touse content viewing and annotation interface for hundreds of image, office and engineering formats. 8

11 CHAPTER 5: A POWERFUL PARTNERSHIP Vendor selection and partnership is the key to successfully choosing and implementing an Enterprise Content Management solution. The scale and complexity of the solution you choose will be based on a number of factors and you want to be sure that your ECM solution interacts well with other applications. As ECM is not a one-size-fits-all technology, selecting your vendor is important, as is an understanding of the relationship between your ECM partners. WWT has been an EMC partner since 2003 and has achieved Velocity Signature Partner status. WWT provides EMC s entire portfolio of hardware, software and service solutions, allowing our customers to properly plan, build and implement their information systems infrastructure. WWT maintains multiple EMC certifications and offers several services to help you design and implement a comprehensive Enterprise Content Management solution. 9

12 WWT also offers: More Value: WWT brings a geographic focus with an emphasis on delivering value-added services and solutions. Proven Technical Expertise: WWT s commitment to training ensures specialization in specific technologies that enable us to deliver the newest solutions to our customers. Sharper Focus on Customer Satisfaction: WWT provides access to online customer satisfaction tools that allow us to develop targeted plans for continuous improvement. Contact us today to learn more about implementing a comprehensive yet affordable Enterprise Content Management solution that meets the needs of your business or organization. 10

13 World WideTechnology, Inc. 60 Weldon Parkway St. Louis, MO Phone: Toll Free: Fax: