Wyndham Hotel Group EzLITE User Guide Infor l EasyRMS

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1 Wyndham Hotel Group EzLITE User Guide Infor l EasyRMS Easy (Ez) Revenue Management Solutions Ltd., an Infor company.

2 TOPICS AN INTRODUCTION TO EZLITE... 5 CHAPTER 1 LOGGING IN AND NAVIGATION OVERVIEW LOGIN PASSWORD RESET GENERAL NAVIGATION SINGLE HOTEL VIEW VS. MULTI HOTEL VIEW CHAPTER 2 FAVORITES AND USER HOMEPAGES OVERVIEW USER HOMEPAGES HOTEL PROPERTY USER FAVORITES CLUSTER RM FAVORITES FIELD OPERATIONS FAVORITES CORPORATE FAVORITES SAVING A FAVORITE REPORT CHAPTER 3 - OPPORTUNITIES OVERVIEW HOTEL DASHBOARD CALENDAR VIEW ANALYSIS DASHBOARD BEST OPPORTUNITIES RECOMMENDATIONS CHAPTER 4: DASHBOARDS OVERVIEW DAY DETAIL HOTEL REVENUE DASHBOARD BOOKING DASHBOARD HOTEL OPTIMIZATION DASHBOARD OPERATIONAL DASHBOARD CHAPTER 5: SPECIAL EVENTS OVERVIEW EVENT TYPE BAD DATA OVERRIDDEN RECOMMENDATIONS SAVED DAY CONSTRAINED DAYS BAR DEFAULT NOTE CHAPTER 6: COMPETITOR ANALYSIS OVERVIEW COMPETITOR DASHBOARD

3 CHAPTER 7: GRAPHS OVERVIEW ACTUALS BOOKINGS FORECAST BOOKING PICKUP BOOKING ARCHIVES BOOKING CHANGES CHAPTER 8: REPORTS OVERVIEW ACTUALS BOOKINGS FORECAST BOOKING ARCHIVES BOOKING CHANGES CHAPTER 9: UPLOAD OF CONTROLS OVERVIEW UPLOADS PREVIOUS UPLOADS CHAPTER 10: CONFIGURATION OVERVIEW ROOM RATE CATEGORY RATE CODE BAR RACK RATE RELOCATION COST REVENUE CATEGORY CHAPTER 11: USER MANAGEMENT OVERVIEW USERS USER CONNECTION STATISTICS NEW USER CHAPTER 12: PREFERENCES OVERVIEW LANGUAGE DEFAULT PARAMETERS DEFAULT WEBPART PARAMETERS DEFAULT DASHBOARD PARAMETERS DEFAULT DIMENSIONS DEFAULT ALERT ANALYSIS FAVORITES MANAGEMENT FAVORITE GROUPS MANAGEMENT REGIONAL CURRENCY

4 GLOSSARY INDEX

5 An Introduction to EzLITE Infor EzLITE is a revolutionary Cluster Revenue Management System purposely designed for limited services Hotel Chains. Infor EzLITE provides efficient Revenue Management, while focusing on the essential aspects of those properties operations: One main Reservation Chanel One Room Category Room Revenue only Mainly transient Business Mix. Infor EzLITE is a powerful integrated solution, which does not require extensive Revenue Management expertise at the property level. Infor EzLITE maximizes the revenue potential of each individual property, while offering a centralized reporting and control interface. Wyndham Hotel Group intends to leverage Infor s EzLITE product for the forecasts which will produce automated rate recommendations and stay restrictions/controls. Infor s EzLITE will leverage daily night audit data from Wyndham s PMS (Sabre PMS) & Travelclick data. An EzLITE user will be able to access the system to view and override any recommendation made by the system if they want to change their pricing. Infor EzLITE will provide BAR recommendations and length of stay restriction recommendations and these recommendations will flow to the property PMSs on a daily basis. The forecast and recommendations are based on historical data & future on the books business extracted from the PMS database. Spare time is a luxury when you work at a hotel, however as you work for Wyndham Hotel Group property and you have access to Infor EzLITE, that means that in 30 minutes or less a day, you can maximize revenue every day of the year. 5

6 EzLITE lets you review room availability so you can maximize revenue opportunities for the next seven days. For instance: if in four days from now, there s a convention in town, and you only have one room left, you can increase your rate and put a minimum night stay restriction on the lower-rated categories. With a view into what your competitors are selling, you can take their rates into account to help you determine your best rate. Because it s easy to adjust rates and recommendations and upload into the PMS system, it s easy to maximize revenue. You can override any recommendation or just let the system process automatically with autopilot functionality. The revenue dashboard shows the current month what s happened, what s forecast, and what s on the books and performance compared to last year. You can see revenue projections for the month and can schedule your staff and purchase supplies accordingly. 6

7 In 20 minutes, you can have done some of your main revenue management and be back to the daily operations at the front desk, in housekeeping, or helping anywhere else at the hotel. With taking just 10 minutes after lunch, you can check the 12-month forecast with Infor EzLITE, including comparisons to last year and a forecast for the months ahead. It s all the information any GM or owner needs to review a year s worth of revenue opportunities and validate strategies. 7

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