Dimension Data Public Compute-as-a-Service Regional Rate Plan Pricing Options
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1 ratecard Dimension Data Public Compute-as-a-Service al Rate Pricing Options Dimension Data Public Compute-as-a-Service (CaaS) al Rate (RRP) pricing offers unrivaled value and flexibility with no vendor lock-in. Whether you are a developer, small business or a multinational corporation, you ll enjoy the enterprise-class public cloud features that you can consume in other global With flexible (RRP) pricing options, we provide cloud computing services and solutions to fit any budget and address the most demanding IT needs and application workloads requirements globally. Unlike other cloud offerings, Dimension Data allows you to customise the CPU, RAM and storage for each server on the fly. You can adjust the CPU and RAM and add additional storage to any server you have deployed within our cloud, at any time. In addition, Dimension Data bills you for CPU and RAM usage when your server is actually running. For servers that are in a non-running state (stopped), you only pay for the other resources you are still using, such as storage. If you delete a server, you stop paying for it. With flexible RRP pricing options, we provide public cloud computing services and solutions to fit any budget and address the most demanding global IT needs and application workloads.
2 The following is a detailed explanation of each of the pricing elements and how consumption is measured: CPU hours: Dimension Data bills for each hour that a CPU associated with a server is running. For example, a 2 CPU server running for 2 hours will generate 4 CPU hours. At the end of the day, Dimension Data totals the CPU hours generated by all of your Cloud Servers in a given data center and rounds up to the next integer on a daily basis. RAM hours: Dimension Data bills for each hour that a GB of RAM associated with a server is running. For example, a 2 GB RAM server running for 2 hours will generate 4 RAM hours. At the end of the day, Dimension Data totals the RAM hours generated by all of your Cloud Servers in a given data center and rounds up to the next integer on a daily basis. Storage hours: Dimension Data bills for each hour that a GB of storage is associated with a server deployed from either an OS or Customer Image (regardless of whether or not it s actually running). For example, a 10 GB storage server deployed for four hours will generate 40 Storage hours regardless of whether it s running. At the end of the day, Dimension Data totals the Storage hours generated by all of your Cloud Servers and Customer Images in a given data center and rounds up to the next integer on a daily basis. Cloud networks: Dimension Data allows each customer to deploy one or more Cloud Networks (VLANs), protected by their own unique firewall, load balancer, and at least 2 public IP addresses. One Network (VLAN) is included per month, so long as there is CPU or RAM usage incurred during the month. Additional deployed VLANs will incur hourly rates. Additional public IP addresses: Dimension Data allows customers to add additional IP addresses to their Cloud Networks in blocks of at least two Public IP addresses. Customers are charged for each additional public IP address added to a Cloud Network, regardless of whether that public IP address is in use. However, there is no charge for the public IP addresses that come preassigned with each Cloud Network Outbound and inbound data transfer: Dimension Data charges only for outbound traffic leaving each deployed Network environment. Dimension Data does NOT charge for inbound traffic entering each deployed Network environment. However, please note that traffic from one deployed Cloud Network to another deployed Cloud Network will still be counted as Outbound data transfer. Dimension Data bills based on the aggregate GB monthly traffic total, rounded up to the integer on a daily basis. Cloud Backup. Dimension data calculates charges based on Cloud Backup usage for each Cloud Server. Fees per Cloud Server = Fees + Usage Fees. Fees = The rate per day per Cloud Server based on the Cloud Backup plan in use multiplied by the number of days (or part) in the month the plan was used on that Cloud Server Usage Fees = The rate per GB Days based on the Cloud Backup plan in use multiplied by the Backend Storage consumed multiplied by multiplied by the number of days (or part) in the month the plan was used on that Cloud Server "Backend Storage" means amount of storage (in GB) stored in the Cloud Backup Network used by the backup system for a particular Cloud Server. The storage requirement for a Cloud Server is a function of the size of the Cloud Server, the retention period selected and the amount of daily change on that Cloud Server. The Storage consumed is calculated after compression and de-duplication. Sub-administrator: Dimension Data Cloud provides the primary administrative account at no charge, but also allows each customer to create additional user accounts called Sub-Administrators. Software units: Software Units are only incurred when a Cloud Server is deployed from a Cloud Image that includes Cloud Software. Not all Cloud Images include Cloud Software. Cloud Software refers to commercial software loaded onto an image that incurs additional charges when deployed as a server. Cloud Software packages, as presented in the Admin UI, incur additional charges based on one of two models: - Per server cloud software incurs a specific rate of Software Units per hour when a server is running and a specific rate per hour when a server is stopped. This hourly rate is the same regardless of the number of CPU s configured on the server. Example: Software A is priced Per Server at a rate of 50 units per hour when the server is running and 25 units per hour when the server is stopped. If a 2 CPU Server is deployed in a running state for 2 hours and a stopped state for 1 hour, it will incur 125 software units (50 units x 2 hours running + 25 units x 1 hours stopped - Per CPU cloud software incurs a specific rate of Software Units per hour per CPU when a server is running and a specific rate per hour per CPU when a server is stopped. In this case the overall rate varies based on the number of CPU associated with the server on which the Cloud Software is deployed. Example: Software B is priced Per Server at a rate of 50 units per hour per CPU when the server is running and 25 units per hour per CPU when the server is stopped. If a 2 CPU Server is deployed in a running state for 2 hours and a stopped state for 1 hour, it will incur 250 software units (2 CPU x 50 units x 2 hours running + 2 CPU x 25 units x 1 hours stopped) - If multiple Cloud Software packages are associated with a given Cloud Server or Cloud Image, the Software Units for each Cloud Software package are incurred. Once a server has been deployed from an OS Image with Cloud Software, all subsequent Customer Images created from the server will carry the same Priced Software packages and servers deployed from those Customer Images will incur the same charges. - All Cloud Images and Servers with Cloud Software are labeled as such in the Admin UI and API along with a table describing the Software Units incurred by that specific OS Image/ Server. The Admin UI and API also offer an up-to-date catalog of all available Cloud Software packages with a description of their pricing models and current pricing.
3 Multi- data centers: Multi- data centers refer to the availability of different data locations in the same Geographic region (i.e. US-East and US-West in North America). In this case, the same Admin UI and API controls assets in each data center location within the same Geographic region. Dimension Data will aggregate the usage charges for each data center into a single total for billing purposes, so all usage is billed under the pricing plan for that region. Multi-Geographic data centers: Multi- Geographic data centers refer to the availability of data centers in different Geographic regions (i.e. Dimension Data Cloud service for data centers in the US and Europe). In this case, customers connect to a separate Admin UI and API to control assets in each different geographic region. Customers must sign up for a separate pricing plan for each Geographic region. All usage within that region is billed under that region s pricing plan Multi-Geographic Data Centers
4 North America: USA (Santa Clara, Ashburn) Public CaaS al Rate Pricing Options Dimension Data has developed 4 plans for consuming public cloud services from home geo of US to other global Code Min Spend USA P1 USA 1000 (min 1 month term) 1, % 2,500 USD USA P2 USA 1000 (min 12 month term) 1, % None USD USA P3 USA 5000 (min 12 month term) 5, % None USD USA P4 USA (min 12 month term) 10, % None USD North America: USA (Santa Clara, Ashburn) USA (East, West) USA USD CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWOR K HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files 0-50 TB GB DAILY Cloud Files 100+ TB GB DAILY Cloud Files TB GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR RRP Price List (based on 1 month commitment) PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only.
5 North America: Canada (Toronto) Public CaaS al Rate Pricing Options Dimension Data has developed 4 plans for consuming public cloud services from home geo of US to other global Code Min Spend Canada P1 Canada 1000 (min 1 month term) 1, % 2,500 CAD Canada P2 Canada 1000 (min 12 month term) 1, % None CAD Canada P3 Canada 5000 (min 12 month term) 5, % None CAD Canada P4 Canada (min 12 month term) 10, % None CAD North America: Canada (Toronto) CANADA (Toronto) Canada CAD CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWORK HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR NA RRP Price List (based on 1 month commitment) PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only.
6 Australian (Sydney, Melbourne) Public CaaS al Rate Pricing Options Dimension Data has developed 4 plans for consuming public cloud services from home geo of Australia to other global Code Min Spend AUS P1 AUS 1000 (min 1 month term) 1, % 2,500 AUD AUS P2 AUS 1000 (min 12 month term) 1, % None AUD AUS P3 AUS 5000 (min 12 month term) 5, % None AUD AUS P4 AUS (min 12 month term) 10, % None AUD AUSTRALIA: Sydney, Melbourne AUSTRALIA (Sydney, Melbourne) AUSTRALIA AUD CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWORK HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR NA RRP Price List (based on 1 month commitment) PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only.
7 New Zealand (Auckland) Public CaaS al Rate Pricing Options Dimension Data has developed 3 plans for consuming public cloud services from home geo of New Zealand to other global Code Min Spend NZ P2 NZ 1000 (min 12 month term) 1, % None NZD NZ P3 NZ 5000 (min 12 month term) 5, % None NZD NZ P4 NZ (min 12 month term) 10, % None NZD New Zealand: Auckland RRP Price List (based on 1 month commitment) PRICE IS BASED ON & BILLING Contracted/ Loca on New Zealand (Auckland) CPU RAM Tiered Storage - High Performance Tiered Storage - Standard Tiered Storage - Economy Network Software Units Sub-Administrator Additional Public IP Addresses Inbound Bandwidth Outgoing Bandwidth 0-10 TB Outgoing Bandwidth >10-50 TB Outgoing Bandwidth > TB Outgoing Bandwidth > TB Outgoing Bandwidth > TB Outgoing Bandwidth >524 TB Essentials Backup Days Essentials Backup (GB) Advanced Backup Days Advanced Backup (GB) Enterprise Backup Days Enterprise Backup (GB) Cloud Files 0-50 TB Cloud Files 100+ TB Cloud Files TB Cloud Files PUT, LIST, POST, COPY, GET requests New Zealand - NZD CPU HR GB HR GB HR GB HR GB HR NETWORK HR UNITS HR ADMIN HR IP HR GB HR GB HR GB HR GB HR GB HR GB HR GB HR UNITS DAILY GB DAILY UNITS DAILY GB DAILY UNITS DAILY GB DAILY GB DAILY NA GB DAILY NA GB DAILY NA UNITS HR NA *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only. Copyright Dimension Data 20 November
8 Europe NL (Amsterdam) Public CaaS al Rate Pricing Options Dimension Data has developed 4 plans for consuming public cloud services from home geo of Europe to other global Code Min Spend EUR P1 EUR 750 (min 1 month term) % 1,875 EURO EUR P2 EUR 750 (min 12 month term) % None EURO EUR P3 EUR 3800 (min 12 month term) 3, % None EURO EUR P4 EUR 7500 (min 12 month term) 7, % None EURO EUROPE: NL (Amsterdam) EUROPE (NL) EUROPE Euro CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWORK HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR NA RRP Price List (based on 1 month In commitment) PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only.
9 Europe UK (London) Public CaaS al Rate Pricing Options Dimension Data has developed 4 plans for consuming public cloud services from home geo of Europe to other global Code Min Spend EUR P1 UK 600 (min 1 month term) % 1,500 GBP EUR P2 UK 600 (min 12 month term) % None GBP EUR P3 UK 3000 (min 12 month term) 3, % None GBP EUR P4 UK 6000 (min 12 month term) 6, % None GBP EUROPE: UK (London) EUROPE (UK) UK GBP CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWORK HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR NA (RRP Price List (based on 1 month commitment) PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only.
10 MEA South Africa (Johannesburg) Public CaaS al Rate Pricing Options Dimension Data has developed 4 plans for consuming public cloud services from home geo of MEA to other global Code Min Spend MEA P1 MEA 8000 (min 1 month term) 8, % 20,000 ZAR MEA P2 MEA 8000 (min 12 month term) 8, % None ZAR MEA P3 MEA (min 12 month term) 40, % None ZAR MEA P4 MEA (min 12 month term) 80, % None ZAR MEA: South Africa MEA CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWORK HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR MEA Outgoing Bandwidth > TB GB HR (South Africa) Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR NA ZAR RRP Price List (based on 1 month commitment) PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only.
11 ASIA - Hong Kong Public CaaS al Rate Pricing Options Dimension Data has developed 3 plans for consuming public cloud services from home geo of ASIA (HK) to other global Code Min Spend ASIA P2 HK 8000 (min 12 month term) 8, % None HKD ASIA P3 HK (min 12 month term) 40, % None HKD ASIA P4 HK (min 12 month term) 80, % None HKD APAC: HONG KONG Account Setup HONG KONG CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWORK HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR CHINA Outgoing Bandwidth > TB GB HR (Hong Kong) Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR NA HKD RRP Price List (based on 1 month commitment PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only.
12 ASIA - JAPAN Public CaaS al Rate Pricing Options Dimension Data has developed 3 plans for consuming public cloud services from home geo of Japan to other global Code Min Spend ASIA P2 JAPAN (min 12 month term) 85, % None YEN ASIA P3 JAPAN (min 12 month term) 425, % None YEN ASIA P4 JAPAN (min 12 month term) 850, % None YEN Account Setup ASIA (Japan) JAPAN YEN CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWORK HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR NA RRP Price List (based on 1 month commitment) PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only.
13 South America Brazil (Sao Paulo) Public CaaS al Rate Pricing Options Dimension Data has developed 4 plans for consuming public cloud services from home geo of South America (Brazil) to other global Code Min Spend SA- Brazil P1 Brazil 2500 (min 1 month term) % 6250 REAL SA- Brazil P2 Brazil 2500 (min 12 month term) % None REAL SA- Brazil P3 Brazil (min 12 month term) % None REAL SA- Brazil P4 Brazil (min 12 month term) % None REAL SOUTH AMERICA: BRAZIL (Sao Paulo) SOUTH AMERICA (Brazil) BRAZIL REAL CPU CPU HR RAM GB HR Tiered Storage High Performance GB HR Tiered Storage Standard GB HR Tiered Storage Economy GB HR Network NETWORK HR Software Units UNITS HR Sub-Administrator ADMIN HR Additional Public IP Addresses IP HR Outgoing Bandwidth 0-10 TB GB HR Outgoing Bandwidth >10-50 TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > TB GB HR Outgoing Bandwidth > 524 TB GB HR Essentials Backup Days UNITS DAILY Essentials Backup (GB) GB DAILY Advanced Backup Days UNITS DAILY Advanced Backup (GB) GB DAILY Enterprise Backup (GB) GB DAILY Cloud Files PUT, LIST, POST, COPY, GET requests UNITS HR NA RRP Price List (based on 1 month commitment) PRICE IS BASED ON & BILLING *Listed pricing is based on a client contract in same country as MCP location. Pricing varies if accessing MCP contract outside country and by committed plan chosen. This pricing is for budgetary purposes only. For contact details in your region please visit
14 Dimension Data Public CaaS Cloud Backup al Pricing Summary Cloud Backup Americas Europe MEA Essentials Backup Days $0.3288/day $0.3288/day $0.3288/day Essentials Backups (GB) $0.0033/GB/day $0.0033/GB/day $0.0033/GB/day Advanced Backup Days $0.6575/day $0.6575/day $0.6575/day Advanced Backups (GB) $0.0033/GB/day $0.0033/GB/day $0.0033/GB/day Enterprise Backup Days $0.0000/day $0.0000/day $0.0000/day Enterprise Backups (GB) $0.0164/GB/day $0.0164/GB/day $0.0164/GB/day Cloud Backup Australia APAC (HK, JAPAN) Essentials Backup Days $0.3288/day $0.3288/day Essentials Backups (GB) $0.0033/GB/day $0.0033/GB/day Advanced Backup Days $0.6575/day $0.6575/day Advanced Backups (GB) $0.0033/GB/day $0.0033/GB/day Enterprise Backup Days $0.0000/day $0.0000/day Enterprise Backups (GB) $0.0164/GB/day $0.0164/GB/day For contact details in your region please visit
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