TIE Investor and Analyst Event May 22, 2013

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1 TIE Investor and Analyst Event May 22, 2013

2 2 TIE Investor and Analyst Day Agenda: 15:45-16:00 Welcome 16:00 17:30 Presentation Half-Year Results Presentation Latest Development Presentation Outlook Q3 & Q4 17:30-18:00 Q&A Session 18:00 18:30 Drinks

3 Half Year Results Jan Sundelin

4 4 Presentation Half Year Results, Jan Sundelin Achievement of Q1 and Q2 License Development Consultancy Development Maintenance Development SaaS Development EU Development 3 Years Contracted Value Projection Operating Expenses Analysis Half Year Onetimes

5 5 Achievement of Q1 and Q EUR x 1,000 FY 2013 FY 2012 Difference Total Revenue 7,497 5,814 1,683 29% - Licenses % - Maintenance & Support 1,460 1,486 (26) (2%) - Consultancy 2,093 1, % - SaaS 2,471 2, % - EU Projects % EBITDA (184) (35%) EBIT (Operating Income) (155) (82%) Net Income (100) 79 (179) (227%) Total Comprehensive Income (82) 99 (181) (183%)

6 6 License development quarter by quarter Q1 FY2007 up to Q2 FY License

7 7 Consultants development quarter by quarter Q1 FY2007 up to Q2 FY Consultancy

8 8 Maintenance development quarter by quarter Q1 FY2007 up to Q2 FY Maintenance

9 9 SaaS development quarter by quarter Q1 FY2007 up to Q2 FY SaaS

10 10 EU development quarter by quarter Q1 FY2007 up to Q2 FY EU Projects

11 11 3 Years Contracted Value Projection 25,000 3 years Contracted Value Projection 20,000 15,000 10,000 5,000 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 - SaaS Maintenance EU (Other Income) Consultancy License Total

12 12 Operating Expenses Q1and Q2 FY2013 EUR x 1,000 FY 2013 FY 2012 Difference Employee Benefits 4,241 3, % Other Operating Expenses 1,451 1, % Onetime expenses % Total 6,118 4,849 1,269 26% EUR x 1,000 FY 2013 FY 2012 Difference Total Revenue 7,497 5,814 1,683 29%

13 13 Analysis of onetimes in Q1 and Q2 Onetime Incomes Q1 and Q2 Onetime Income 296 Onetime Expenses Q1 and Q2 Professional Services 205 Termination Payments 105 Temporary Employee Costs 64 Direct Purchase Costs 44 Double Rent 8 Total 426

14 Latest Developments Jan Sundelin / Bob Out

15 15 On our way (US): If you have a channel, you need TIE Kinetix Syndication 6 new direct SaaS customers in first 6 months FY 2013, last year 1 new direct customer New customers SaaS between 25 80k per customer Existing customers between 100k 350k SaaS per customer All new customers immediately in top 25 customers SaaS per customer grows fast via upsell (1 customer doubled within 4 months) E-Commerce Strong ERP pipeline for reselling volume solution all SaaS and self service (low consultancy) Integration 30 customers migrated or in queue to migrate to SaaS / Managed Service in first 6 months FY 2013

16 16 On our way (NL): If you have a channel, you need TIE Kinetix Syndication 4 new direct SaaS customers in first 6 months FY 2013 New customers SaaS between 5 45k per customer New partnership Sanoma Games E-Commerce New KPN SaaS contract New partnership Singer de Boer Integration New and upgraded integration customers: 22

17 17 Recap: Actions initiated in Q1 and Q2 FY2013 Upgrade program for Smart Bridge version 2.0 focus all hubs to be updated before end of Focus on SaaS revenue first 6 months, last 6 months focus on License revenue. Integrated all offices in The Netherlands in April Kick-off for Lewis PR communication in US and NL. First Investor Relations event in The Netherlands on October 22, In-house training DACH and France selling TIE products. Finalize Samar case. Annual Shareholders Meeting March 13, Looking into further acquisitions in Europe.

18 18 Update of Latest Developments Overview of Key Business Headlines Social Media Syndication (SMS) T-Mobile Infor E-invoicing at the government Developments with respect to litigation cases Samar case Developments with respect to acquisitions Light Ascention

19 19 Update of Latest Developments Developments with respect to the share price Share price development Trading volumes

20 Outlook Bob Out

21 21 Recap: Targets 2013 Grow E-commerce outside NL Build sales channels outside current markets and regions Establish partner program Major deals one per quarter Global marketing and sales approach Standardized packages in Syndication, E-Commerce, Integration Global operations and implementation team ISO certification Unified TIE Kinetix Total Integrated E-Commerce solutions (and integrate Business Intelligence)

22 22 Outlook Challenges Sales EOL transitions Integration and Operations Investor Relations Risks and Critical Success Factors Sales Operational capacity Operations

23 23 Focus for Q3 FY2013 Focus on sales, in particular CSP Continue with the ISO Implementation In-house training DACH and France selling TIE products. Further integration of TIE ascention [R]evolution Samar Case Partner Program Further standardize packages, in particular e- commerce solutions Perceptions management

24 Q & A

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