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1 Data Centres Jargon Buster WASTE, ENERGY & MINERALS JARGON BUSTER COLLIERS INTERNATIONAL 1

2 In a sector where there is constant development and arrival of new technologies, concepts understanding is essential. We have compiled a glossary of data centre terms to help you distinguish your PoPs from your VPNs, your IaaS from your LANs and Voice over Internet Protocol from Virtual Private Networks. In today s digital world, the data centre sits at the core of a company s business. The Colliers International Data Centres team are experts in the sector. We understand that our clients financial commitment and associated risk with data centres is significant. Making the right decision demands an experienced advisor you can trust, detailed market data, and a professional approach to ensure that the complexities of any given project are fully recognised. 02 COLLIERS INTERNATIONAL DATA CENTRES JARGON BUSTER WASTE, ENERGY DATA CENTRES & MINERALS JARGON JARGON BUSTER BUSTER COLLIERS INTERNATIONAL 03

3 Glossary C D Caged Area - Secure cages providing dedicated client areas within a shared data hall. Carrier Neutral - The data centre owner / operator will permit any telecoms provider to enter the building and service the customers within. Cloud - Access to groups of remote computers via a network rather than having your own dedicated servers. Cloud providers offer their services as different models including IaaS, PaaS and SaaS, and can be procured as a public cloud, a private cloud or a hybrid of both. Colocation Data Centre Specialist data centre facility operated for multiple occupiers. Comms Room - A comms room is also known as a server room. It is the name given to a room in an office where computer IT servers are located. Cross Connect - A cross connect in a data centre is a link between different racks so that they can communicate in a secure way. (Typically, a cross connect is used to connect a telecommunications company to a client). Data Centre - Data centres are purpose built specialist facilities which provide a secure and resilient environment in which to house mission critical IT infrastructure. Data Centre Cooling - Data centres require large amounts of cooling to stop the IT equipment and infrastructure overheating. Data Hall - The data hall is where the racks are located in a data centre. Also known as IT space and the H technical space. Hybrid Cloud - Hybrid cloud is a combination of public and private cloud solutions. Companies can keep all their secure data in the private cloud and use the public cloud for certain projects that require additional computer capacity for limited time periods. For example, retailers during the I Christmas trading period. Infrastructure as a Service (IaaS) - Is when a cloud provider hosts IT infrastructure such as hardware, software and storage on behalf of their customers. Amazon (AWS) is one of the largest L providers of IaaS. Local Area Network (LAN) - Is a network that interconnects computers within a limited area such as a home, school, computer Mlaboratory or office building. Meet Me Room (MMR) - Is a place within a data centre where the telecommunications companies can physically connect to one another and to their customers. PPlatform as a Service (PaaS) - Is when a Cloud provider supplies applications and software tools over the internet. An example is Microsoft Azure. PoP (Point of Presence) - A PoP is where a telecommunications company has a designated area to terminate their cables in a building or a data centre. Private Cloud - Private cloud is cloud infrastructure operated solely for a single organisation, whether managed and hosted internally or by a third party. Private Suite - Similar to a caged area, private suites have solid walls in place of caged walls. Private suites give a customer more security. Public Cloud - A cloud is called a public cloud when the services are rendered over a network that is open for public use. PUE (Power Usage Effectiveness) - PUE is a measure of how much power is used by the data centre in comparison to the IT equipment and is used to compare how energy efficient different facilities are. 04 COLLIERS INTERNATIONAL DATA CENTRES JARGON BUSTER DATA CENTRES JARGON BUSTER COLLIERS INTERNATIONAL 05

4 R S T 06 COLLIERS INTERNATIONAL DATA CENTRES JARGON BUSTER Rack / Cabinet - A rack or cabinet is where the IT equipment is stored. Customers typically buy data space in power and racks. SaaS (Software as a Service) - This is when clients are provided access to application software and databases. SaaS is sometimes referred to as on-demand software, Office 365 or Salesforce are examples of this. Scalability - Being able to increase or decrease the size of a network up and down quickly is increasingly important to firms to cope with peaks in demand. The price a firm is charged to use more connectivity is known as the burst rate. Tier Rating - Tier rating measures the resilience of a data centre. The levels run from Tier 1 to Tier 4 with Tier 4 being the most resilient. Most customers will require a data centre of Tier 3 or above. U V UPS (Uninteruptable Power Supply) - Battery and generator backup that provides emergency power to the data centre if the mains power fails. Virtualisation Virtualisation is the process of converting physical IT infrastructure into the cloud, including items such as an operating system, a server, a storage device or network resources. VoIP (Voice over Internet Protocol) - Voice over IP (VoIP) is the delivery of voice communications over the internet. For example, Skype. VPN (Virtual Private Network) - A virtual private network (VPN) enables a computer or Wi-Fi-enabled device to send and receive data across shared or public networks as if it were directly connected to the private network. W WAN (Wide Area Network) - A network that covers a broad area using leased telecommunication lines and is used by businesses, governments, organisations and individuals for almost any purpose imaginable. The internet is an example of a WAN. Wholesale Colocation & Retail Colocation Wholesale space is typically a large requirement such as a customer taking a whole data hall and mechanical and electrical (M&E) infrastructure for its own use as opposed to retail where many customers share the same area and (M&E) infrastructure. DATA CENTRES JARGON BUSTER COLLIERS INTERNATIONAL 07

5 Contact Details Our Data Centres team stands out because of our broad experience within the sector and because we do not treat our clients projects as a commodity. Strong governance matched with creative and bespoke solutions, ensures that our clients achieve the optimum outcome for their needs and that value is maximised. 08 COLLIERS INTERNATIONAL DATA CENTRES JARGON BUSTER Simon Ford Head of Data Centres simon.ford@colliers.com Sarah Wilkinson Director sarah.wilkinson@colliers.com William Bellman Director william.bellman@colliers.com William King Surveyor william.king@colliers.com DATA CENTRES JARGON BUSTER COLLIERS INTERNATIONAL 09

6 About Colliers International Colliers International is the leader in global real estate services defined by our spirit of enterprise. Through a culture of service excellence, and a shared sense of initiative, we have integrated the resources of real estate specialists worldwide to accelerate the success of our clients. When you choose to work with Colliers, you choose to work with the best. In addition to being highly skilled experts in their field, our people are passionate about what they do. The foundation of our service is the strength and depth of our specialists. Our clients can depend on our ability to draw on years of direct experience in the local market. Our professionals know their specialist markets inside out. Whether you are a local firm or a global organisation, we provide creative solutions for all your real estate needs. 6 CONTINENTS 10 COLLIERS INTERNATIONAL DATA CENTRES JARGON BUSTER 67 COUNTRIES We offer a portfolio of real estate services to occupiers, developers, owners and investors on a local, regional, national and international basis. CORE SERVICES n Agency Sales and n Investment Services Leasing n Project Management > Landlord Representation n Investment Property > Tenant Representation Management n Corporate Solutions n Destination Consulting n Valuation and Advisory Services CORE SECTORS n Hotels n Office n Industrial and Logistics n Residential n Mixed Use n Retail 502+ OFFICES DATA CENTRES JARGON BUSTER COLLIERS INTERNATIONAL 11

7 14312 COLLIERS INTERNATIONAL 50 George Street London W1U 7GA TEL WASTE, ENERGY & MINERALS JARGON BUSTER COLLIERS INTERNATIONAL 12

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