16th European Conference on Knowledge Management (ECKM 2015)

Transcription

1 16th European Conference on Kwledge Management (ECKM 2015) Udine, Italy 3-4 September 2015 Volume 1 of 2 Editors: Andrea Garlatti Maurizio Massaro ISBN:

2 Printed from e-media with permission by: Curran Associates, Inc. 57 Morehouse Lane Red Hook, NY Some format issues inherent in the e-media version may also appear in this print version. Copyright The Authors, (2015). All Rights Reserved. No reproduction, copy or transmission may be made without written permission from the individual authors. Papers have been double-blind peer reviewed before final submission to the conference. Initially, paper abstracts were read and selected by the conference panel for submission as possible papers for the conference. Many thanks to the reviewers who helped ensure the quality of the full papers. Printed by Curran Associates, Inc. (2015) Published by Academic Conferences and Publishing International Ltd. 33 Wood Lane Sonning Common RG4 9SJ UK Phone: Fax: Additional copies of this publication are available from: Curran Associates, Inc. 57 Morehouse Lane Red Hook, NY USA Phone: Fax: Web:

3 Contents Paper Title Author(s) Page Preface Committee viii ix Biographies Research papers 1 A Learning Model in Selected Flood-Threatened Communities of South-Eastern Slovenia Assessing Kwledge Sharing in Sultan Qaboos University (SQU) Libraries for Enhanced Collaboration Kwledge Management and Emerging Collaborative Networks in Tourism Business Ecosystems Intellectual Capital Elements and Organizational Performance of Russian Manufacturing Companies A Process of Generating Trade-off Curves to Enable Set- Based Concurrent Engineering Kwledge Management in Research Groups of Higher Education Institutions in Colombia Meta-Analysis of the Effect of Alliance Social Structure Characteristics on Alliance Learning. The Customer Kwledge Management Lifecycle in PSS Value Networks: Towards Process Characterization How Human Capital of University Professors Impacts Students: A Russian Case Study Motivations for Kwledge Sharing in Free Software Communities Using an Intellectual Capital Statement to Deploy Kwledge Management for Organizational Development: An Example From an Austrian Chamber of Agriculture Kwledge Management Practices and Organizational Improvements in Brazilian State-Controlled Companies Exploring the Impact of Organizational and Working Models, Incentives and Collaboration Strategies on Invation Development in Online Communities of Practices Building an Ontology to Capitalize and Share Kwledge on Anymization Techniques Students Experiential Kwledge Production in the Teaching-Learning Process of Universities Leveraging Organizational Kwledge Vision Through Strategic Intelligence Profiling: The Case of Romanian Software Industry Emergent Versus Deliberate Kwledge Management Strategy: Literature Review and Case Study Analysis 1 3 Saud AlRashdi and Shyamala Srinivas 11 4 Salvatore Ammirato, Alberto Michele Felicetti, Marco Della Gala, Heli Aramo- Immonen and Jari Jussila xii 19 5 Tatiana Andreeva and Tatiana Garanina 27 6 Zehra Canan Araci, Ahmed Al-Ashaab and Maksim Maksimovic 37 7 Óscar Arias and Jimmy Collazos 47 7 África Ariño and Iryna Barodzich 56 9 Samaneh Bagheri, Rob Kusters and Jos Trienekens Anna Bagirova, Oksana Shubat and Elena Scherbina Andrea Balle and Mírian Oliveira Roland Bardy, Gerhard Pelzmann and Arthur Rubens Fábio Batista and Carlos Quandt Cinzia Battistella Alessandro Annarelli and Fabio Noni Feten Ben Fredj, Nadira Lammari, Isabelle Comyn-Wattiau Didiosky Benítez, Frederik Questier and Dalgys Pérez Gianita Bleoju and Alexandru Capatina Ettore Bolisani, Enrico Scarso and Malgorzata Zieba i

4 Competence Brokering: An Efficient Tool to Provide R&D to SMEs in Rural Areas Kwledge Strategy: An Integrated Approach for Managing Uncertainty Beneath the Surface: Exploring the Role of Individuals Learning in the Emergence of Absorptive Capacity Linking Kwledge Management Drivers to Invation Performance: An Exploratory Study The art of Managing Organizational Kwledge and Performance: A Blank or Colorful Canvas? Kwledge Creation and Diffusion in a Modern Industrial District Kwledge Management and Intellectual Capital in an Enterprise Information System Kwledge Strategies in Organisations: A Case for the Barcamp Format Factors Affecting Effectiveness of Kwledge Management: A Case of Bosnia and Herzegovina Enterprises. Kwledge Management of Scholarly Products: Semantic Lancet Project Kwledge City Metaphors as Reflections of Community- Driven Kwledge Creation and Learning Ideals Strategic Approaches to Kwledge and Related Intangibles Collaboration, Learning, Invation and Regional Development in Norway: The Systems Perspective The Mediator Role of Leadership in the Relationship Between Kwledge Management and the Relationship Between Employees Main Research Topics in Kwledge Management: A Content Analysis of ECKM Publications How Managing the Kwledge Reliability Improves the Results of a Reasoning Process Hans Olav Bråtå, Leif Estensen and Anandasivakumar Ekambaram Constantin Bratianu and Ettore Bolisani Karl Joachim Breunig and Ieva Martinkenaite Maria do Rosário Cabrita, Florinda Matos, Virgílio Cruz-Machado Pieris Chourides, Lycourgos Hadjiphanis and Loukia Ch. Evripidou Annunziata de Felice and Isabella Martucci Souad Demigha Sebastian Dennerlein, Robert Gutounig, Rene Kaiser, Carla Barreiros and Romana Rauter Mirela Kljajic-Dervic and Roberto Biloslavo Angelo Di Iorio, Paolo Ciancarini, Andrea Giovanni Nuzzolese, Andrea Bagnacani, Silvio Peroni, Francesco Poggi and Fabio Vitali Tiit Elenurm Scott Erickson and Helen Rothberg Leif Estensen, Anandasivakumar Ekambaram, Heidi Storrøsæter, Ida Kari Lysberg and Ane Caspara Hammer Vítor Ferreira, Lídia Espírito Santo and Pedro Espírito Santo Nora Fteimi and Franz Lehner Emmanuelle Gaillard, Jean Lieber and Emmanuel Nauer CAVIS Versus Canvas: Two Approaches Comparison Tatiana Gavrilova and Artem Alsufyev Kwledge Management and Risk Culture in the Banking Industry: Relations and Problems Impact of Kwledge Management Processes on the Creation of Invations: Case Study Realising Value From Kwledge Assets: Empirical Study in Project Environment Enrico Fioravante Geretto and Rubens Pauluzzo Meliha Handzic, and Nermina Durmic ii

5 The Demise of Kwledge Management Executive Leadership: An Empirical Study of Leading Companies That Have Changed Their Kwledge Management Strategies Share-Review-Practise Spiral Model (SRP) to Enhance Postgraduate Students Cognitive Skills From Research to a Web-Based Interactive Tool: Kwledge Transfer Within Social Services Organizations Sustainability to Improve Kwledge Values and Intangible Capital: A Case Study in Wine Sector Designed to Fail? Challenges in Sharing Engineering Kwledge Across a Global Company An Agile Approach for Designing Marketing Activities Extending the Organizational Learning Process in Order to Enable Invative Ideas Taxomy Transfer: Adapting a Kwledge Representing Resource to new Domains and Tasks Sharing Scientific Kwledge Through Telling Stories and Digital Storytelling Learning orientation, market orientation and organizational performance: The mediating effect of absorptive capacity Kwledge Management Practices, Intellectual Capital and Firm Performance: Empirical Evidence From Chinese Companies Kwledge Flows and Banks Resilience: The Case of Poland Coaching as a way to Unleash Access to One's own Kwledge: Is it the Same in Every Culture? Kwledge Management in the Public Broadcast Industry: A Case Study Storytelling as a Kwledge Strategy in Higher Education Institutions Intangibles as Source of Effective Returns in the Iberian Stock Exchange Markets Transfer and Kwledge Management in Very Small and Micro Businesses: Developing a Website in Collaboration With and for Flexible Floor Layers Leadership Behavior, Perceived Organizational Support, Kwledge Sharing Intensity, and Kwledge Satisfaction: Study on the Headquarters of 3 State-Owned Enterprises That Implement Kwledge Management Intellectual Capital and Profitability: A Firm Value Approach in the European Companies Harold Harlow Atichart Harncharnchai and Teeraporn Saeheaw Nathalie Houlfort, Julie Descheneaux, Préscilla Labelle, Caroline Marion, Mathieu-Joël Gervais and Beit Martel Barbara Ianne Aleksandra Irnazarow and Peter Heisig Alexander Kaiser, Florian Kragulj, Thomas Grisold and Roman Walser Laura Kassner and Cornelia Kiefer Radwan Kharabsheh, Waed Ensour and Pavel Bogolybov Ai Kianto, Liu Gang and Rongbin Lee Monika Klimontowicz Jaroslava Kubátová Lutz Lemmer Ramona - Diana Leon and Elena Ilídio Tomás Lopes and Maria Manuela Martins Monique Lortie, Idriss Kefi and Steve Vezeau Paul Lumbantobing, Ernie Tisnawati Sule, Jann Hidajat Tjakraatmadja, Yunizar, Juli Purwanti Maria Manuela Martins and Ilídio Tomás Lopes iii

6 The Relationship Between Kwledge Acquisition on International Assignments and Career Development: An Exploratory Study With Portuguese Repatriates Comparative Analysis on Country Reputation Through Patterns of Intellectual Capital: The Case Portugal Versus Romania Using Process Ontologies to Contextualize Recommender Systems in Engineering Projects for Kwledge Access Improvement Computer-Modelling the Invation-Based Theory of the Firm Strategies for Fostering Kwledge Management Programs in Public Organizations Evaluating the Influence of Social Factors on Kwledge- Sharing Practices During Systems Migration in the Sugar Milling Industry of Swaziland A Systemic Approach to Kwledge Management: Evidence From the Czech Republic Strategic Analysis of Intellectual Capital Through External indicators and Applied to Spanish Companies Kwledge Management in Auditing: A Case Study in Vietnam Intra- Organizational Kwledge Transfer in the SME Lending Process: A Study of Commercial Banks in Kenya The Role of Student s Satisfaction on the Strategy of a University Kwledge-Based Partnerships Between and Within Lithuanian Health and Science Policy Stakeholders Organisations Dora Martins and Eduardo Tomé Florinda Matos, Válter Vairinhos, Alexandru Capatina, Gianita Bleoju and Maria do Rosário Cabrita Mahsa Mehrpoor, Jon Atle Gulla, Dirk Ahlers, Kjetil Kristensen, Soroush Ghodrat and Ole Ivar Sivertsen Robert Mellor Hugo Mitre-Hernández, Arturo Mora- Soto, Héctor Pérez López-Portillo and Carlos Lara-Alvarez 539 Peter Mkhize Ludmila Mládková Domingo Nevado-Peña, Víctor-Raúl López-Ruiz and Jose-Luis Alfaro-Navarro Loan Nguyen, Katsuhiro Umemoto,Youji Kohdaand John Blake Lilian Ollows and Andrea Moro Corina Pelau Birute Pitrenaite-Zileniene and Birute Mikulskiene Modelling Evolution of Institutional Invention Cycle Evgeny Popov and Maxim Vlasov Managing Managers Kwledge for Universities Performance Improvement: Empirical Evidence on the Italian Context Solving the Jigsaw Puzzle of Product Transition: A Case Study in Kwledge Management Corporate Social Responsibility Kwledge in Higher Education Students in Portugal Actors Creating Institutional Niches for Agile Invation Networks: An Exploratory Study How to Engage Stakeholder Kwledge in Decision- Making: A Case Study From the Non-Profit Sector Using big Data in the Supply Chain Context: Opportunities and Challenges Kwledge Management Practices in Nonprofit Organizations: Evidence From Human Service Sector Pina Puntillo and Stefania Veltri Meenalochani Rajnish and Sathiswaran Thiruvenkadam Raquel Reis, Moritz von Schwedler and Sandra Gomes Francesca Ricciardi, Silvia Cantele, Silvia Vernizzi and Bettina Campedelli Gina Rossi, Andrea Garlatti and Chiara Leardini Ivan Russo, Ilenia Confente and Antonio Borghesi Daria Sarti and Teresina Torre iv

7 Mutualism and Kwledge Sharing in an age of Advanced Artificial Intelligence Digital Business Transformation in the Context of Kwledge Management Entrepreneurial Learning Dynamics for Techlogy Driven Entrepreneurship: An Integrative Framework Intellectual Capital in Academic Entrepreneurship: Moving Beyond Measurement Thomas Schalow Christian-Andreas Schumann and Claudia Tittmann Giustina Secundo, Pasquale Del Vecchio, Giovanni Schiuma, Giuseppina Passiante Giustina Secundo, Giuseppina Passiante, Florinda Matos and Maria do Rosário Cabrita Make Organisational Life Work Peter Sharp Kwledge Management in Small Software Organisations: A South African Perspective A Model of Kwledge-Based Human Resource Management Design of Metrics for e-word-of-mouth Evaluation From Unstructured Data for Banking Sector Inter-Organizational Kwledge Sharing in Incubated Companies: Reality or Myth? KM & Open Invation: The Expected Evolution of Invation in the Case of Romania Mzwandile Muzi Shongwe Shahla Sohrabi and Mirali Seyed Naghavi Lucie Šperková and Petr Škola Mário Oscar Steffen and Mírian Oliveira Marta Christina Suciu and Cristina Andreea Florea The Teachers Perspective on School Leadership for ICT Ann Svensson Project and Kwledge Strategies: Examination of Cultural Influences Case for Comprehensive Web-Presence Digital-Footprint Education (for K-12 Learners) Development of Corporate Kwledge Management Under Condi-tions of Cyclic Dynamics Lajos Szabó and Anikó Csepregi Robert Thompson Elena Tkachenko, Elena Rogova and Sergey Bodruv Queen Elizabeth II and Kwledge Management Eduardo Tomé Contextualizing Kwledge Sharing Strategy: The Case of an International Organization in the area of Development assistance Analyzing Business Model and Intellectual Capital Components Customer Kwledge and Service Invation in Hospitality Industries to Respond to International Customer Needs Does a Higher Kwledge Management Maturity Lead to More Invation and Corporate Success? An Empirical Investigation The Impact of Strategy Visualization: Evidence From a Field Experiment Thier Tounkara and Pierre-Emmanuel Arduin Anna Ujwary-Gil Jiro Usugami Ute Vanini and Saskia Bochert Marco Vedovato IT Service Quality Model: Evaluation of Quality in use Filip Vencovský and Lucie Šperková Academic Kwledge Vs Enterpreneurship: The Spin off way Kwledge Creation in State-Owned Enterprises: Evidence From a Russian Case Walter Vesperi, Rocco Reina and Teresa Gentile Maxim Vlasov and Svetlana Panikarova v

8 Kwledge Visualization for Strategic Change: Mapping Kwledge for Discovering Business Renewal Outlining Goals for Discovering new Kwledge and Computerised Tracing of Emerging Meanings Application of Preventive Practices of Musculoskeletal Disorders by Nurses: A Kwledge Transfer Approach Filippo Zanin and Carlo Bagli Igor Zatsman and Nadezhda Buntman Saliha Ziam, Éléna Laroche, Sawsen Lakhal, Marie Alderson, Yanik Simard PHD Research Papers How Organisational Factors Impact Intentionally Established Communities of Practice: A Qualitative Case Study in a Saudi Arabian Global Business Company A Framework for Kwledge Sharing, Firm Invation Capability and Competitive Advantage in the U.A.E Empirical Analysis of Factors Influencing Kwledge Sharing Facilities and Barriers in Indian SMEs: A Comparative Case Study Service Employees use of a Social Intranet for Tacit Kwledge Externalisation Action Inquiry for Investigating Kwledge Management Within Social Welfare Partnerships Factors Affecting Employees Kwledge-Sharing Behaviour in the Virtual Organisation (ECKM 2015) Before Kwledge Management: Quality Expectations in Volunteer Translation Abobakr Aljuwaiber AlShaima AlTaleb Amitabh Anand and Isabelle Walsh Vanessa Bachmaier Vipin Chauhan, Gillian Ragsdell and Wendy Olphert Hao-Fan Chumg, Louise Cooke and Jonathan Seaton Tabea De Wille, Chris Exton and Reinhard Schäler Human Capital s Explicitation Conceptual Framework Belkacem Iskhar and Latifa Mahdaoui Understanding the Signaling Information of Incentive Programs A Comparison of Integration Models for Professionals With Different Skills in HealthCare A Topography of Kwledge Transfer and low Carbon Invation Public and Private Investments in Increasing Competitiveness: Case Study for Machinery Industry The Impact of Public Kwledge Investments on Enterprises Competitiveness: Electronics Industry Case Kwledge Management in Whole Life Costing: A UK Case Study Findings Jouni Laitinen and Dai Seo Gianluca Lanza Suzi Muchmore, Gillian Ragsdell, and Kathryn Walsh Simona Pichová Viktor Prokop Ndibarafinia Tobin and Simon Burnett Exploring the CEOs Performance Cognitions Timo-Pekka Uotila Work In Progress Papers Open Science Gallery: Successful Group Interactions Across Transdisciplinary Boundaries Nicole Bittel, Willi Bernhard, Marco Bettoni and Victoria Mirata Kwledge Risk Assessments Boštjan Delak and Nadja Damij 997 The Role of Customer Kwledge in Service Co-Production Throughout the IS/IT Service LifeCycle Dealing With Kwledge Management to Build a Safer Health Care vi Laleh Kasraian, David Sammon and Audrey Grace Ane Linden, Claudia Bitencourt, Vilmar Tondolo, Mário Romão and Jorge Gomes

9 Kwledge Management in the Context of Developing Countries: The Case of Chile Accelerating the Implementation of Kwledge Management Systems in Organizations Gregorio Perez Arrau 1011 Daniela Robu, John Lazar and Barbara Brady-Fryer What do we Kw? Building a Kwledge Concept map Philip Sisson and Julie Ryan Master s Research Paper Using Augmented Reality in Manufacturing Firms and its Impacts on Kwledge Transfer Karam Haddad and David Baglee vii