Benefits, which affected over 1,000 tenants. Miscellaneous Number of debts paid in 60 days Overpaid Benefits Car Parking Penalty Charge Notices

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Benefits, which affected over 1,000 tenants. Miscellaneous Number of debts paid in 60 days Overpaid Benefits Car Parking Penalty Charge Notices"

Transcription

1 Appendix 1 Summary of Swindon s Debt Collection Rates 2012/ /14 Comments and Comparisons Council Tax 97.9% 97.40% The collection rate reduced following the introduction of the Local Council Tax Support scheme. The amount of the reduction was better than predicted. The collection rates for other Unitary Authorities, who introduced similar Council Tax Support schemes, reduced by similar percentages. Business Rates 97.8% 98.3% A good increase in the collection rate for Businesses. For retention purposes the reduction in rates payments following successful appeals by businesses impacted the rates income for the Council. Business Improvement (Town Centre) 93.1% 95.1% A successful year in collecting BID charges saw the collection level achieve 2% above that in the previous year. Housing 98.77%* 98.61%* Slight reduction in collection, but collection higher than predicted following the introduction of the underoccupancy changes to Housing Benefits, which affected over 1,000 tenants. Miscellaneous Number of debts paid in 60 days Overpaid Benefits Car Parking Penalty Charge Notices 94.9% 94.35% A high level of collection maintained. The average for invoices paid in 90 days for other unitary authorities when previously benchmarked was 84%. 84.0% 87.4% Improving on a very high level of collection. 73.0% 73.12%. Collection rates have been maintained and are in line with rates for similar authorities. *Based on the previous best Value indicator used by local authorities

2 Appendix 2 Summary of cash collected 1 st April st March 2014 Debt Type Cash Council Tax 92,872,754 Non domestic Rates 106,006,345* Benefit Overpayments 3,224,142 Car Parking Penalty Charge Notices 756,400 Housing Rents 47,836,814 Oracle Miscellaneous Invoices 45,936,338 Total Cash 296,632,793 *Business Rate payments made in respect of debts due in 2013/14 only.

3 Appendix 3 Summary of s 1 st April st March 2014 Debt Type Amount Written Off Relates To All Years Annual Charges Due Council Tax 885,976 94,183,240 Non domestic Rates 1,060, ,413,996 Benefit Overpayments 0* 3,339,171 Car Parking Penalty Charge Notices 211, ,550** Housing Rents 146,367 49,122,127 Oracle Miscellaneous Invoices 279,266 45,466,002 Total 2,583, ,268,086 Amounts written off as a percentage of the Annual Charges raised 0.86% *A write off list of Overpaid Benefits with a value of 464,770 is currently being verified ** Value of car parking penalty charge notices once 50% for prompt payment discount granted.

4 Appendix 4: Council Tax By Year Year During Which Amount Fell Due Amount Written Off , /4 10, /5 18, /6 22, /7 33, /8 67, /9 147, / /9 325,934 59, / /11 228,850 34, /12 16, /11 23, /13 4, /12 1, /14 0 Total 885,976

5 Appendix 5: Categories to be submitted for Category Requirement Action Claimant deceased Claimant absconded Claimant in bankruptcy or liquidation or other insolvency proceedings Debt cannot be proved (conflict of evidence) Ill Health & no means Undue hardship All recovery action appropriate to the debt has been taken and has not resulted in collection (All Avenues Exhausted) Insufficient funds in estate to discharge debt All attempts to trace debtor have failed. Including tracing agent (above 100). Including long-term imprisonment (36 months). A claim against the debtor has been lodged with the administrators. No dividend is to be paid or the balance after the dividend is submitted. An explanation should be given as to why recovery cannot be made. Written evidence of one of the following criteria Terminal illness and limited means Where payment would cause further ill health Old age and frailty and no financial assistance Severely mentally impaired and no financial assistance Long term hospitalisation or residential care and no means left to pay Where the debtor can provide written evidence of genuine financial difficulty. Showing evidence of inability to pay even small instalments or that such payment will cause undue hardship. Action in the Magistrates Court or County Court has failed to recover the debt. In the case of miscellaneous debts that would be subject to County Court action, external agents are used instead of court action, in order to avoid the council paying large court fees, which would be unlikely to be recovered.

Council Tax and Benefits Service. Debt Recovery Processes Council Tax and Housing Benefit Overpayments

Council Tax and Benefits Service. Debt Recovery Processes Council Tax and Housing Benefit Overpayments Council Tax and Benefits Service Debt Recovery Processes Council Tax and Housing Benefit Overpayments Version Control Version Revised by Date Description 1 Andi Frangeskou May 2015 Original issue 2 3 1.

More information

North East Lincolnshire Council. Debt Management Strategy

North East Lincolnshire Council. Debt Management Strategy North East Lincolnshire Council Debt Management Strategy Section Title Page No 1. Introduction 2. General Principles 3. Principles common to all debts 4. Principles of Enforcement 5. Strategy specific

More information

Policy and Procedures for the Recovery of Council tax and Business Rates

Policy and Procedures for the Recovery of Council tax and Business Rates Scope and Purpose of this Policy Policy and Procedures for the Recovery of Council tax and Business Rates 1 The purpose is to establish a policy to ensure consistency, equality and probity in the collection

More information

www.nelincs.gov.uk North East Lincolnshire Council - Corporate Debt Recovery Strategy

www.nelincs.gov.uk North East Lincolnshire Council - Corporate Debt Recovery Strategy Executive Director Business Services Rob Walsh B.A. (Hons) Solicitor www.nelincs.gov.uk North East Lincolnshire Council - Corporate Debt Recovery Strategy Background. As part of Transactional Services

More information

If instalments are not paid as they are due a reminder will be sent requiring payments to be brought up to date within 7 days.

If instalments are not paid as they are due a reminder will be sent requiring payments to be brought up to date within 7 days. APPENDIX 1 DEBT RECOVERY POLICY This debt recovery policy of South Lakeland District Council aims to maximise income from all revenue generating sources whilst incorporating a sympathetic approach to the

More information

CORPORATE DEBT MANAGEMENT STRATEGY

CORPORATE DEBT MANAGEMENT STRATEGY CORPORATE DEBT MANAGEMENT STRATEGY 1. Purpose of Strategy Stoke on Trent City Council is required to collect monies from both residents and businesses for the provision of a variety of goods and services.

More information

Housing Benefit Overpayments Policy. December 2013

Housing Benefit Overpayments Policy. December 2013 Housing Benefit Overpayments Policy December 2013 1. Aims of the Policy 1.1. The aims of this policy are: 1.1.1. to ensure we minimise overpayments and reduce them as much as is possible when raised 1.1.2.

More information

Tonbridge & Malling Borough Council

Tonbridge & Malling Borough Council Contents Introduction Statement of Intent Key Principles Further Information Annex A - Council Tax Recovery Policy Annex B - Housing Benefits Overpayment Policy Annex C - General Debt Recovery Policy Annex

More information

Debt Management Policy

Debt Management Policy Debt Management Policy Table of Contents page 1. Purpose 3 2. Objective 3 3. Debts to which this policy applies 3 4. Roles and Responsibilities 4 5. General Principles 4 6. Delivering the Policy 5 7. Raising

More information

MERTHYR TYDFIL COUNTY BOROUGH COUNCIL

MERTHYR TYDFIL COUNTY BOROUGH COUNCIL MERTHYR TYDFIL COUNTY BOROUGH COUNCIL DATE WRITTEN 14 th October 2005 REPORT AUTHOR Mark Horrigan COMMITTEE DIVISION Strategic COMMITTEE Cabinet COMMITTEE DATE 16 th November 2005 TO: Chairman, Ladies

More information

Local Taxation Debt Recovery Policy

Local Taxation Debt Recovery Policy Local Taxation Debt Recovery Policy 1.0 Introduction Runnymede Borough Council has a statutory duty to bill and collect Council Tax and Non- Domestic Rates (commonly known as Business Rates). Whilst the

More information

Revenue and Benefit Service

Revenue and Benefit Service Revenue and Benefit Service Draft Write Off Policy ~ 1 ~ WRITE OFF POLICY Introduction This document sets out the procedure to be followed when writing off irrecoverable amounts (including credit balances)

More information

Debt Management Policy. East Lindsey District Council

Debt Management Policy. East Lindsey District Council Debt Management Policy East Lindsey District Council 1 Debt Management Policy 1. Introduction 2. Legislation 3. Policy Aims 4. Policy Objectives 5. Communication 6. Recovery of Money Due 7. Our Approach

More information

Sundry Debt Management and Recovery Policy

Sundry Debt Management and Recovery Policy 1. Introduction Sundry Debt Management and Recovery Policy 1.1 Forest Heath and St Edmundsbury Councils (referred to in this document as West Suffolk or the councils ) provide a wide range of services

More information

Chichester District Council. Corporate Debt Recovery Policy

Chichester District Council. Corporate Debt Recovery Policy Chichester District Council Corporate Debt Recovery Policy 1 1. Introduction The Council raises a significant proportion of its total income through local taxes and charges. These sources of income provide

More information

Exchequer Services. Debt Recovery Policy

Exchequer Services. Debt Recovery Policy Exchequer Services Debt Recovery Policy Version 4 23/01/2014 1 1.0 Policy objectives The council has a legal duty to recover all money that it is owed. We have a responsibility to recover all such sums

More information

DEBT RECOVERY POLICY

DEBT RECOVERY POLICY DEBT RECOVERY POLICY OBJECTIVE 1.1 The objective of the Debt Recovery Policy is: To ensure that money owed to the Comhairle is collected as soon as possible using efficient, effective and fair debt recovery

More information

South Lanarkshire Council Debt Recovery Policy

South Lanarkshire Council Debt Recovery Policy South Lanarkshire Council Debt Recovery Policy If you need this information in another language or format, please contact us to see how we can best meet your needs. Phone 0303 123 1015 or email equalities@southlanarkshire.gov.uk

More information

Debt Management and Recovery Policy for care & residential services debt

Debt Management and Recovery Policy for care & residential services debt Debt Management and Recovery Policy for care & residential services debt V1.0 15 Jun 2012 www.manchester.gov.uk LEFT BLANK INTENTIONALLY 2 Table of Contents 1 Introduction and Background 4 2 Legal and

More information

Help us to help you Contact us and work in partnership with your local Council

Help us to help you Contact us and work in partnership with your local Council February 2016 Version 6 Torridge District Council A Fair Collection and Recovery of Debt Policy Help us to help you Contact us and work in partnership with your local Council Torridge District Council

More information

DRAFT NORTHAMPTON BOROUGH COUNCIL CORPORATE DEBT POLICY

DRAFT NORTHAMPTON BOROUGH COUNCIL CORPORATE DEBT POLICY DRAFT NORTHAMPTON BOROUGH COUNCIL CORPORATE DEBT POLICY Revised Draft 6 th May 2010 DRAFT Corporate Debt policy May 2010 v0.6.doc 1 1 INTRODUCTION 1.1 The Council levies charges and rent for a variety

More information

Debt Recovery Pricing Structure April 2013. Debtors Residing in Scotland

Debt Recovery Pricing Structure April 2013. Debtors Residing in Scotland Debt Recovery Pricing Structure April 2013 Debtors Residing in Scotland Letters before Action Standard letter before action (LBA): 2.00 (+VAT) Business to business (Late Payment of Commercial Debts (Interest)

More information

Agenda Page 7 Agenda Item 10. Debt Management Policy

Agenda Page 7 Agenda Item 10. Debt Management Policy Agenda Page 7 Agenda Item 10 Debt Management Policy Agenda Page 8 Agenda Item 10 DEBT MANAGEMENT POLICY 1. INTRODUCTION The council has a responsibility to collect the income due to it. This helps the

More information

SLOUGH BOROUGH COUNCIL

SLOUGH BOROUGH COUNCIL SLOUGH BOROUGH COUNCIL REPORT TO: Overview and Scrutiny Committee DATE: 13th February 2012 CONTACT OFFICER: Emma Foy, Interim Head of Central Finance (For all enquiries) (01753) 875358 Roger Parkin, Director

More information

CORPORATE DEBT RECOVERY CODE POLICY STATEMENT

CORPORATE DEBT RECOVERY CODE POLICY STATEMENT CORPORATE DEBT RECOVERY CODE POLICY STATEMENT January 2016 1 P age Contents Page Page 1. DEBT RECOVERY 1.1. Introduction 3 1.2. Aims of the Policy 3 1.3. Scope of the Policy 4 1.4. Statutory Basis for

More information

Business Rates Service Revenues and Benefits Unit Debt Recovery Policy 2015/16

Business Rates Service Revenues and Benefits Unit Debt Recovery Policy 2015/16 Business Rates Service Revenues and Benefits Unit Debt Recovery Policy 2015/16 Version 1.1 June 2015 1 1. Introduction 1.1 This policy document explains the Council s policy in respect of the recovery

More information

Council Tax Service Revenues and Benefits Unit Debt Recovery Policy 2015/16

Council Tax Service Revenues and Benefits Unit Debt Recovery Policy 2015/16 Council Tax Service Revenues and Benefits Unit Debt Recovery Policy 2015/16 Version 1.8 April 2015 1 Contents Page No. 1. Recovery process up to the liability order stage 1 2. Hardship 4 3. Recovery process

More information

FIFE COUNCIL INTEGRATED INCOME COLLECTION AND DEBT RECOVERY POLICY

FIFE COUNCIL INTEGRATED INCOME COLLECTION AND DEBT RECOVERY POLICY Appendix A FIFE COUNCIL INTEGRATED INCOME COLLECTION AND DEBT RECOVERY POLICY INTRODUCTION 1.1 This document details the Council s policies on the billing, collection and recovery of monies due to the

More information

Debt Recovery Strategy for Housing Benefit Overpayments.

Debt Recovery Strategy for Housing Benefit Overpayments. Debt Recovery Strategy for Housing Benefit Overpayments. 1. Introduction 1.1 The Service Statement of Intent for the Benefits Service states that we will provide a service that recovers overpayments, reduces

More information

Overpayment Recovery Strategy

Overpayment Recovery Strategy Overpayment Recovery Strategy Strategy To recover overpayments as quickly as possible having regard for the circumstances of the debtors. Key Objectives To arrange benefit deductions for those on ongoing

More information

Draft Harrow Council Corporate Debt RecoveryPolicy. Collecting money responsibly, sensitively and effectively

Draft Harrow Council Corporate Debt RecoveryPolicy. Collecting money responsibly, sensitively and effectively Draft Harrow Council Corporate Debt RecoveryPolicy Collecting money responsibly, sensitively and effectively August 2013 1 Introduction Harrow Council levies rent and charges for a variety of services

More information

Draft Harrow Council Corporate Debt Recovery Policy. Collecting money responsibly, sensitively and effectively

Draft Harrow Council Corporate Debt Recovery Policy. Collecting money responsibly, sensitively and effectively 1 Draft Harrow Council Corporate Debt Recovery Policy Collecting money responsibly, sensitively and effectively Introduction Harrow Council levies rent and charges for a variety of services and is responsible

More information

Section 1. INTRODUCTION Page 1. Section 2. ISSUING ACCOUNTS Page 2. Section 3. INTERNAL DEBT Page 5. Section 4. FOLLOW UP PROCEDURE Page 7

Section 1. INTRODUCTION Page 1. Section 2. ISSUING ACCOUNTS Page 2. Section 3. INTERNAL DEBT Page 5. Section 4. FOLLOW UP PROCEDURE Page 7 THE MORAY COUNCIL SUNDRY DEBT MANAGEMENT POLICY CONTENTS Section 1. INTRODUCTION Page 1 Section 2. ISSUING ACCOUNTS Page 2 Section 3. INTERNAL DEBT Page 5 Section 4. FOLLOW UP PROCEDURE Page 7 Section

More information

Debt Recovery Policy. Draft Copy

Debt Recovery Policy. Draft Copy Debt Recovery Policy Draft Copy Table of Contents 1. Introduction...1 2. Policy Aims...2 3. How These Link to Our Corporate Aims...3 4. Policies Common to All Types of Debt...4 5. Principles of Enforcement

More information

APPENDIX 13 Corporate Debt Recovery Policy

APPENDIX 13 Corporate Debt Recovery Policy Corporate Debt Policy July 2014 Page 1 APPENDIX 13 Corporate Debt Recovery Policy Corporate Debt Policy July 2014 Page 2 Table of Contents Contents 1. Introduction and purpose 4 2. Policy Objectives 4

More information

The Trust. Debt Write off Policy. Neighbourhood Management Team. Draft: Final. Effective Date: July 2014. Affected Teams: All

The Trust. Debt Write off Policy. Neighbourhood Management Team. Draft: Final. Effective Date: July 2014. Affected Teams: All The Trust Debt Write off Policy Neighbourhood Management Team Draft: Final Effective Date: July 2014 Affected Teams: All PPHT Debt Write Off Policy Page 1 of 6 Table of Contents 1. INTRODUCTION... 3 2.

More information

POLIC Y POLICY POLICY POLICY POLICY CS.1 ATTACHMENT. Policy Title: Debt Management Policy 2013. Date of Adoption:

POLIC Y POLICY POLICY POLICY POLICY CS.1 ATTACHMENT. Policy Title: Debt Management Policy 2013. Date of Adoption: CS.1 ATTACHMENT POLIC Y POLICY POLICY POLICY POLICY Policy Title: Debt Management Policy 2013 Date of Adoption: Adoption Method: Council Executive Other (please specify) CEO Signature: Responsible Officer

More information

Norwich City Council Debt Collection Policy. Version 1.2 25 June 2014

Norwich City Council Debt Collection Policy. Version 1.2 25 June 2014 Norwich City Council Debt Collection Policy Version 1.2 25 June 2014 Norwich City Council debt collection policy Introduction Norwich City Council is required to collect monies from both individuals and

More information

TAUNTON DEANE BOROUGH COUNCIL. Corporate Debt Management Policy & Procedure Document

TAUNTON DEANE BOROUGH COUNCIL. Corporate Debt Management Policy & Procedure Document TAUNTON DEANE BOROUGH COUNCIL Corporate Debt Management Policy & Procedure Document T A U N T O N D E A N E B O R O U G H C O U N C I L Table of Contents 1. POLICIES COMMON TO ALL DEBT TYPES... 1 Introduction...

More information

REVENUES DEBT RECOVERY POLICY

REVENUES DEBT RECOVERY POLICY REVENUES DEBT RECOVERY POLICY 1.0 Introduction 1.1 Wyre Forest District Council is responsible for the collection of council tax and national non-domestic rates (NNDR) on behalf of Worcestershire County

More information

Test Valley Borough Council. Revenues Service. Overpayments of Housing Benefit. Policy Statement. 22 May 2015

Test Valley Borough Council. Revenues Service. Overpayments of Housing Benefit. Policy Statement. 22 May 2015 Test Valley Borough Council Revenues Service Overpayments of Housing Benefit Policy Statement 22 May 2015 Test Valley Borough Council - Overpayments Policy Revised 22 May 2015 1 CONTENTS 1. INTRODUCTION

More information

Dealing with debt - toolkit Information from Southampton City Council. Step 5. Tackle the most important debts first

Dealing with debt - toolkit Information from Southampton City Council. Step 5. Tackle the most important debts first Dealing with debt - toolkit Information from Southampton City Council Step 5. Tackle the most important debts first Step 5. Tackle the most important debts first priority creditors. Some debts are more

More information

CORPORATE DEBT POLICY All Wards Portfolio Holder for Support Services: Councillor N A Knapton

CORPORATE DEBT POLICY All Wards Portfolio Holder for Support Services: Councillor N A Knapton HAMBLETON DISTRICT COUNCIL Report To: Subject: Cabinet 12 January 2016 CORPORATE DEBT POLICY All Wards Portfolio Holder for Support Services: Councillor N A Knapton 1.0 PURPOSE AND BACKGROUND: 1.1 The

More information

Fair Debt Collection Policy. Promoting rights, responsibilities, fairness, consistency and proportionality

Fair Debt Collection Policy. Promoting rights, responsibilities, fairness, consistency and proportionality Fair Debt Collection Policy Promoting rights, responsibilities, fairness, consistency and proportionality Table of Contents Contents 1. Introduction 4 2. Overview 4 2.1 Policy Intention 4 2.2 Scope of

More information

Mansfield District Council. Local Housing Allowance Direct Payment Strategy

Mansfield District Council. Local Housing Allowance Direct Payment Strategy 1. Introduction Mansfield District Council Local Housing Allowance Direct Payment Strategy Local Housing Allowance (LHA) was introduced nationally from 7 th April 2008. LHA is the way of working out Housing

More information

London Borough of Lewisham. Collection Process

London Borough of Lewisham. Collection Process London Borough of Lewisham Collection Process Page 1 Introduction 1. The Council has a duty to recover outstanding debts and in doing so we want to ensure that our process is fair to everyone, particularly

More information

DEBT RECOVERY. 0800 999 3573 elselaw.co.uk LEGAL SOLUTIONS FOR YOU AND YOUR BUSINESS

DEBT RECOVERY. 0800 999 3573 elselaw.co.uk LEGAL SOLUTIONS FOR YOU AND YOUR BUSINESS Does getting paid for the work you do, on time with the minimum of fuss, sound attractive? 0800 999 3573 elselaw.co.uk LEGAL SOLUTIONS FOR YOU AND YOUR BUSINESS REF: 8220 10/14 SERVICES FOR BUSINESS DEBT

More information

Council Tax Collection and Recovery Policy

Council Tax Collection and Recovery Policy Revenue Services Council Tax Collection and Recovery Policy Contents 1) Recovery Process up to Liability Order Stage 2) Recovery Process after Liability Order granted 2.1 request for financial information

More information

NATIONAL NON DOMESTIC RATES BILLING, COLLECTION AND ENFORCEMENT POLICY

NATIONAL NON DOMESTIC RATES BILLING, COLLECTION AND ENFORCEMENT POLICY NATIONAL NON DOMESTIC RATES BILLING, COLLECTION AND ENFORCEMENT POLICY AIMS OF THE POLICY 1 To advise customers of their National Non Domestic Rates liability as soon as possible 2 To help customers receive

More information

Bangor University Invoicing and Credit Control Procedures

Bangor University Invoicing and Credit Control Procedures Bangor University Invoicing and Credit Control Procedures 1 Purpose 1.1 To ensure that invoices are appropriately issued and settled on a timely basis, thereby maximising the cashflow to the University.

More information

Appendix 2. Corporate Debt Recovery Policy

Appendix 2. Corporate Debt Recovery Policy Appendix 2 Corporate Debt Recovery Policy Contents Page 1. Introduction 3 2. Aims 3 3. Scope of the Policy 3 4. Policies Common to all types of debt 4 5. Principles of Recovery 5 6. Hierarchy of Debt 6

More information

STATES OF JERSEY. DRAFT INCOME TAX (AMENDMENT No. 33) (JERSEY) LAW 200- STATES GREFFE

STATES OF JERSEY. DRAFT INCOME TAX (AMENDMENT No. 33) (JERSEY) LAW 200- STATES GREFFE STATES OF JERSEY r DRAFT INCOME TAX (AMENDMENT No. 33) (JERSEY) LAW 200- Lodged au Greffe on 2nd June 2009 by the Minister for Treasury and Resources STATES GREFFE 2009 Price code: B P.82 DRAFT INCOME

More information

Corporate Write Off Policy

Corporate Write Off Policy Resources Finance Corporate Write Off Policy 15th October 2001 Purpose A corporate approach to the write off of debts that aims to maximise the opportunity for collection thereby minimising the need for

More information

BRACKNELL FOREST COUNCIL ADULT SOCIAL CARE & HEALTH DEBT RECOVERY POLICY & PROCEDURES

BRACKNELL FOREST COUNCIL ADULT SOCIAL CARE & HEALTH DEBT RECOVERY POLICY & PROCEDURES BRACKNELL FOREST COUNCIL ADULT SOCIAL CARE & HEALTH DEBT RECOVERY POLICY & PROCEDURES POLICY DOCUMENT Table of Contents 1. Definitions and Abbreviations... 3 2. Legal Status... 4 3. Principles for Debt

More information

Recovery Team, Revenues. Council Tax Debt Recovery Procedure 2014

Recovery Team, Revenues. Council Tax Debt Recovery Procedure 2014 Recovery Team, Revenues Council Tax Debt Recovery Procedure 2014 Table of Contents 1 Purpose 2 General matters 2.2 Vulnerable people 2.3 Equality duties 2.4 Use of data 2.5 Advice agencies 2.6 Complaints

More information

Corporate Debt Management and Recovery Policy

Corporate Debt Management and Recovery Policy Corporate Debt Management and Recovery Policy CONTENTS Page Introduction 3 Policy Aims 4 How these link to the Council s Corporate Priorities Debts Covered by this Policy 5 The Legal and Policy Framework

More information

Factoring Chasing the Debt. Fiona Greer, Associate

Factoring Chasing the Debt. Fiona Greer, Associate Factoring Chasing the Debt Fiona Greer, Associate Recovery Can you pursue the debt? - Element of prescription - Any debt over five years old will have expired How do I recover the debt? Notice of Potential

More information

Fair Debt Collection Policy

Fair Debt Collection Policy Finance & Corporate Services Fair Debt Collection Policy Promoting rights, responsibilities, fairness, consistency and proportionality May 2012 Table of Contents 1. Introduction 4 2. Overview 4 2.1 Policy

More information

DEBT RECOVERY POLICY

DEBT RECOVERY POLICY DEBT RECOVERY POLICY (COMMUNITY POLICY) 1. Scope: This Policy applies to all ratepayers and other debtors of Livingstone Shire Council (LSC). 2. Purpose: The objective of the Debt Recovery Policy is to

More information

Fair Debt Collection Policy

Fair Debt Collection Policy Fair Debt Collection Policy 1 1. Background 1.1 The council first approved a Fair Debt Collection Policy in 1995. The policy was established as a means of not only protecting the interests of the council

More information

A Guide to Business Rates. February 2011

A Guide to Business Rates. February 2011 A Guide to Business Rates February 2011 REVISION HISTORY Issue Description Date Author(s) 1.0 Initial Guidance Feb 2011 Rod Urquhart ARP Business Rates Guidance Page 2 of 11 What are Business Rates National

More information

GET IN TOUCH, NOT IN DEBT

GET IN TOUCH, NOT IN DEBT GEDLING BOROUGH COUNCIL A Fair Collection and Debt Recovery Policy GET IN TOUCH, NOT IN DEBT A Handbook for: Gedling Borough Council Staff and Members Local Advice Workers The Council s Collection Agents

More information

Corporate Debt Recovery Policy

Corporate Debt Recovery Policy Corporate Debt Recovery Policy 1 CONTENTS Section Pages Policy Introduction 1 Scope of Policy and Aims and Objectives 2-3 Council Tax and Business Rates Recovery (Appendix 1) 4-8 Housing Benefit and Council

More information

PAASC. 13 March 2013

PAASC. 13 March 2013 PAASC 13 March 2013 Title: Debt Management Six Monthly update: Debt Management Performance and Write-Offs 2012/13 (Quarter 2) Report of the Cabinet Member for Finance Open Report Wards Affected: None Report

More information

Debt Management and Recovery Policy for Adult Social Care Debt

Debt Management and Recovery Policy for Adult Social Care Debt IN CONFIDENCE Debt Management and Recovery Policy for Adult Social Care Debt Rotherham Metropolitan Borough Council Author: Your council Riverside House Approved by: Robert Cutts Main St Rotherham S60

More information

Cabinet. 16 February 2015

Cabinet. 16 February 2015 Cabinet 16 February 2015 Title: Debt Management Performance and Write-Offs 2014/15 (Quarter 3) Report of the Cabinet Member for Finance Open Report Wards Affected: None Report Author: Steve Cooper, Head

More information

EAST RENFREWSHIRE COUNCIL CABINET. 16 June 2016. Report by Deputy Chief Executive COLLECTION OF COUNCIL REVENUES DEBT RECOVERY POLICY

EAST RENFREWSHIRE COUNCIL CABINET. 16 June 2016. Report by Deputy Chief Executive COLLECTION OF COUNCIL REVENUES DEBT RECOVERY POLICY 81 AGENDA ITEM No.8 EAST RENFREWSHIRE COUNCIL CABINET 16 June 2016 Report by Deputy Chief Executive COLLECTION OF COUNCIL REVENUES DEBT RECOVERY POLICY PURPOSE OF REPORT 1. To seek Cabinet approval of

More information

CORPORATE FAIR DEBT POLICY

CORPORATE FAIR DEBT POLICY CORPORATE FAIR DEBT POLICY June 2011 Table of Contents Vision and objectives 2 1. Introduction 2 2. Policy Aims 3 3. Fair Debt Collection 3 4. The Legal and Policy Framework for Recovery 4 5. Debts Covered

More information

Annex A CITY OF YORK COUNCIL CORPORATE DEBT POLICY

Annex A CITY OF YORK COUNCIL CORPORATE DEBT POLICY Annex A CITY OF YORK COUNCIL CORPORATE DEBT POLICY Contents Paragraph Introduction 1-3 Policy Objectives 4-5 Policy Purpose 6-9 Governance 10 Delivering the Service to the Customer 11 13 Communicating

More information

Economic Growth and Corporate Services Overview and Scrutiny Committee

Economic Growth and Corporate Services Overview and Scrutiny Committee C Economic Growth and Corporate Services Overview and Scrutiny Committee Date: 21 July 2015 Debt Recovery Update Report of the Chief Executive Cabinet Member: Councillor Dave Ledger, Deputy Leader of the

More information

CABINET. 19 March 2013. Title: Debt Management Performance and Write-Offs 2012/13 (Quarter 3)

CABINET. 19 March 2013. Title: Debt Management Performance and Write-Offs 2012/13 (Quarter 3) CABINET 19 March 2013 Title: Debt Management Performance and Write-Offs 2012/13 (Quarter 3) Report of the Cabinet Member for Finance Open Report Wards Affected: None Report Author: Jonathan Bunt, Divisional

More information

Southend-on-Sea Borough Council. Department for Corporate Services Revenues & Benefits Service. Housing Benefit. A Guide to Overpayments

Southend-on-Sea Borough Council. Department for Corporate Services Revenues & Benefits Service. Housing Benefit. A Guide to Overpayments Southend-on-Sea Borough Council Department for Corporate Services Revenues & Benefits Service Housing Benefit A Guide to Overpayments A guide to Overpayments This leaflet is designed to explain the following:

More information

South Kesteven District Council Corporate Debt Management Policy

South Kesteven District Council Corporate Debt Management Policy South Kesteven District Council Corporate Debt Management Policy 1 South Kesteven District Council Corporate Debt Management Policy 1. Introduction 2. Policy Aims 3. Policies Common to all Types of Debt

More information

Priority debt strategy chart

Priority debt strategy chart Priority debt strategy chart Compiled by Meg van Rooyen, Policy Manager and Deborah Shields, Information Manager, Money Advice Trust. Last updated February 2012 Using this list of sanctions as a guide,

More information

Shepway District Council Income and Debt Management Policy

Shepway District Council Income and Debt Management Policy Shepway District Council Income and Debt Management Policy Appendix 1 Introduction The council has a duty to ensure that all revenue due to the council is collected efficiently and effectively for the

More information

Wigan Council Corporate Debt Policy (CDP)

Wigan Council Corporate Debt Policy (CDP) Wigan Council Corporate Debt Policy (CDP) Reviewed December 2013 Wigan Council Corporate Debt Policy Index PART 1 - What is a Corporate Debt Policy (CDP) and why have one? Page 1.1 What is a Corporate

More information

Parking debt Write-off Policy

Parking debt Write-off Policy APPENDIX B LBBD Enforcement Policy Parking debt Write-off Policy 1 L B B D P a r k i n g d e b t w r i t e - o f f P o l i c y Page 323 Contents Page 1 Introduction 3 2 The Principles of Good Practice

More information

INSOLVENCY (BANKRUPTCY & LIQUIDATION) AND CHARGING ORDER POLICY

INSOLVENCY (BANKRUPTCY & LIQUIDATION) AND CHARGING ORDER POLICY EK SERVICES POLICIES AND PROCEDURES INSOLVENCY (BANKRUPTCY & LIQUIDATION) AND CHARGING ORDER POLICY EK Services Insolvency & Charging Order Policy 1 Contents 1. Introduction and purpose of policy document

More information

West Somerset Council - Corporate Debt Policy

West Somerset Council - Corporate Debt Policy Appendix 1 West Somerset Council - Corporate Debt Policy 1. Overview This document details the Council s policies on the billing, collection and recovery of money due to West Somerset Council. Sums due

More information

Fairer Contributions Policy

Fairer Contributions Policy Appendix 6 Fairer Contributions Policy July 2011 Adult and Community Services Fairer Contributions Policy 1. Introduction 1.1 The Fairer Contributions Policy is designed to ensure that people pay a fair

More information

Mercury Graphics Limited in Creditors Voluntary Liquidation ( the Company )

Mercury Graphics Limited in Creditors Voluntary Liquidation ( the Company ) Mercury Graphics Limited in Creditors Voluntary Liquidation ( the Company ) DRAFT FINAL REPORT OF THE LIQUIDATOR TO CREDITORS AND MEMBERS OF THE ABOVE COMPANY PUSUANT TO RULE 4.49D OF THE INSOLVENCY RULES

More information

CORPORATE DEBT MANAGEMENT AND RECOVERY POLICY

CORPORATE DEBT MANAGEMENT AND RECOVERY POLICY CORPORATE DEBT MANAGEMENT AND RECOVERY POLICY www.chorley.gov.uk CONTENTS Page Introduction 3 Policy Aims 4 How these link to the Council s Corporate Priorities Debts Covered by this Policy 5 The Legal

More information

Appendix A. Draft Debt Management, Recovery and Write-Off Policy

Appendix A. Draft Debt Management, Recovery and Write-Off Policy Appendix A Draft Debt Management, Recovery and Write-Off Policy CONTENTS Page 1. Introduction and Aims 2 2. Billing and Invoicing arrangements. 4 3. Payment of Bills and Invoices 4 4. Enforcement. 5 5.

More information

Don t forget: time is money.

Don t forget: time is money. LIQUIDITY INCREASE AND CASH FLOW IMPROVEMENT The large volume of receivables is a major pressure on the liquidities of companies. Coface debt collection services provide professional support for their

More information

Council Tax APPENDIX 1

Council Tax APPENDIX 1 Council Tax APPENDIX 1 Version & Policy Number Version 1 Guardian Date Produced 30.07.2012 Next Review Date 30.07.2013 Approved by Scrutiny Approved by Cabinet Approved by Full Council Andrea Grinney,

More information

Government Management Committee. P:\2012\Internal Services\acc\gm12007(AFS14732)

Government Management Committee. P:\2012\Internal Services\acc\gm12007(AFS14732) STAFF REPORT ACTION REQUIRED 2011 Accounts Receivable Write-off Report Date: March 29, 2012 To: From: Wards: Reference Number: Government Management Committee Treasurer All P:\2012\Internal Services\acc\gm12007(AFS14732)

More information

NQUTHU LOCAL MUNICIPALITY ( The Municipality )

NQUTHU LOCAL MUNICIPALITY ( The Municipality ) NQUTHU LOCAL MUNICIPALITY ( The Municipality ) BAD DEBT (IMPAIRMENT) POLICY 2013-2014 1. Definitions 2. General principles INDEX Page No. 7. Policy Adoption Page 2 of 7 1. DEFINITIONS For the purpose of

More information

The Anglia Revenues and Benefits Partnership. Debt Write-Off Policy

The Anglia Revenues and Benefits Partnership. Debt Write-Off Policy The Anglia Revenues and Benefits Partnership Debt Write-Off Policy Benefits Service Author: Sharon Jones 1 December 2011 DEBT WRITE-OFF POLICY DOCUMENT SPONSOR (Client Officers): Forest Heath - Andrew

More information

Sundry debts recovery policy

Sundry debts recovery policy Sundry debts recovery policy The term Sundry Debtors covers the range of miscellaneous debts raised by Blackburn with Darwen Borough Council in relation to many different Council services. It excludes

More information

SUBMISSION. On Reform of the Process to Apply for Bankruptcy and Compulsory Winding Up

SUBMISSION. On Reform of the Process to Apply for Bankruptcy and Compulsory Winding Up SUBMISSION On Reform of the Process to Apply for Bankruptcy and Compulsory Winding Up Introduction ICAS regulates approximately 77% of insolvency practitioners (IPs) who take appointments in Scotland.

More information

Policy No: F&A 03-15 Approved by Council: June 26, 2013 Resolution: 2013.12.16. The policy should assist in:

Policy No: F&A 03-15 Approved by Council: June 26, 2013 Resolution: 2013.12.16. The policy should assist in: Treasury Department Policy Section: Finance & Accounting Content Updated: Supersedes Policy: Policy No: F&A 03-15 Approved by Council: June 26, 2013 Resolution: 2013.12.16 Pages: 1 of 11 GENERAL ACCOUNTS

More information

The Fair Recovery and Debt Collection Policy

The Fair Recovery and Debt Collection Policy The Fair Recovery and Debt Collection Policy 1. Introduction... 3 1.1 Duty To Collect & Recover... 3 1.2 An Effective Policy... 4 1.3 The Benefits of A Fair Debt Collection Policy... 4 1.4 Summary of Policy

More information

Debt Management Strategy Cabinet Member for Resources and Performance

Debt Management Strategy Cabinet Member for Resources and Performance AGENDA ITEM: 10 Pages nos. 197-213 Meeting Cabinet Resources Committee Date 16 January 2012 Subject Report of Summary Officer Contributors Status (public or exempt) Wards affected Enclosures For decision

More information

Fee Policy and Bad Debt management procedure guide

Fee Policy and Bad Debt management procedure guide Fee Policy and Bad Debt management procedure guide There are many benefits for you and your customers by having a clear written fee policy. Details to consider including in your policies: Details of all

More information

CORPORATE DEBT RECOVERY POLICY

CORPORATE DEBT RECOVERY POLICY CORPORATE DEBT RECOVERY POLICY Charnwood Borough Council February 2005 CONTENTS Page No 1. INTRODUCTION 3 2. POLICY AIMS 4 3. KEY PRINCIPLES 5 4. HOW THESE LINK TO THE COUNCIL S CORPORATE PRIORITIES 7

More information

Policy & Service Standards Debt Recovery

Policy & Service Standards Debt Recovery Policy & Service Standards Debt Recovery OPERATIONAL CONTEXT Money charged by, or owed to, the Council is used to support the delivery of essential services and the provision of facilities to enhance the

More information

Fair Debt. Policy. Why Have A Fair Debt Policy?

Fair Debt. Policy. Why Have A Fair Debt Policy? Fair Debt Policy A policy to assist customers who owe money to the council. Why Have A Fair Debt Policy? Wyre Borough Council is required to collect monies from both its residents (Council Tax) and businesses

More information

Harrow Debt Management Policy Collecting money responsibly, sensitively and effectively

Harrow Debt Management Policy Collecting money responsibly, sensitively and effectively Harrow Debt Management Policy Collecting money responsibly, sensitively and effectively Harrow Corporate Finance Income Streams most likely to require recovery action Sundry Debts Benefits Overpayments

More information

DEBT WRITE-OFF PROCEDURES CODE OF PRACTICE LUTON BOROUGH COUNCIL CORPORATE FINANCE

DEBT WRITE-OFF PROCEDURES CODE OF PRACTICE LUTON BOROUGH COUNCIL CORPORATE FINANCE APPENDIX A DEBT WRITE-OFF PROCEDURES CODE OF PRACTICE LUTON BOROUGH COUNCIL CORPORATE FINANCE revised March 2010 3.3/4 This document can be made available in alternative formats or languages. Anyone wishing

More information

Nottingham City Council. Council Tax Recovery COLLECTION STRATEGY

Nottingham City Council. Council Tax Recovery COLLECTION STRATEGY Nottingham City Council Council Tax Recovery COLLECTION STRATEGY Purpose The purpose of this strategy is to provide the framework for Revenues & Benefits Service to provide efficient and effective collection

More information