Requirements and Guidance Material for Operators

Transcription

1 Safety Regulation Group CAP 789 Requirements and Guidance Material for Operators

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3 Safety Regulation Group CAP 789 Requirements and Guidance Material for Operators

4 Civil Aviation Authority 2011 All rights reserved. Copies of this publication may be reproduced for personal use, or for use within a company or organisation, but may not otherwise be reproduced for publication. To use or reference CAA publications for any other purpose, for example within training material for students, please contact the CAA at the address below for formal agreement. ISBN First Edition 29 March 2010 Edition 2, Enquiries regarding the content of this publication should be addressed to: Flight Operations Policy, Safety Regulation Group, Civil Aviation Authority, Aviation House, Gatwick Airport South, West Sussex, RH6 0YR. The latest version of this document and all applicable amendments are available in electronic format at where you may also register for notification of amendments. Published by TSO (The Stationery Office) on behalf of the UK Civil Aviation Authority. Printed copy available from: TSO, PO Box 29, Norwich NR3 1GN Telephone orders/general enquiries: caa@tso.co.uk Fax orders: Textphone:

5 List of Effective Pages Chapter Page Date Chapter Page Date iii iv v vi Contents 1 Contents 2 Contents 3 Contents 4 Contents 5 Contents 6 Contents 7 Contents 8 Contents 9 Contents 10 Contents 11 Contents 12 Contents 13 Contents 14 Contents 15 Revision History 1 29 March 2010 Revision History 2 Revision History 3 Revision History 4 Revision History 5 Revision History 6 Revision History 7 Revision History 8 Revision History 9 Foreword 1 Foreword 2 Glossary 1 Glossary 2 Glossary 3 Glossary 4 Glossary 5 Glossary 6 Glossary 7 Glossary 8 Chapter 1 1 Chapter 1 2 Chapter 1 3 Chapter 1 4 Annex 1 to Chapter 1 1 Annex 1 to Chapter 1 2 Annex 1 to Chapter 1 3 Annex 1 to Chapter 1 4 Annex 1 to Chapter 1 5 Annex 1 to Chapter 1 6 Annex 2 to Chapter 1 1 Annex 2 to Chapter 1 2 Chapter 2 1 Chapter 2 2 Chapter 2 3 Annex 1 to Chapter 2 1 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter 2 5 Chapter 3 1 Chapter 3 2 Chapter March 2010 Chapter 3 4 Chapter 3 5 Chapter 4 1 Chapter 4 2 Chapter 4 3 Chapter 4 4 Chapter 4 5 Chapter 4 6 Chapter 4 7 Chapter 4 8 Chapter 4 9 Annex 1 to Chapter 4 1 Annex 1 to Chapter 4 2 Annex 1 to Chapter 4 3 Annex 1 to Chapter 4 4 Annex 2 to Chapter 4 1 Annex 2 to Chapter 4 2 Chapter 5 1 Chapter March 2010 Chapter 6 2 Chapter March 2010 Chapter March 2010 Chapter 7 1 Chapter 7 2 Chapter 7 3 Chapter 7 4 Chapter 7 5 Chapter 7 6 Chapter 8 1 Chapter 8 2 Chapter 8 3 Page iii

6 Chapter Page Date Chapter Page Date Chapter 8 4 Chapter 8 5 Chapter 8 6 Chapter 8 7 Chapter 8 8 Chapter 8 9 Chapter 8 10 Chapter 8 11 Chapter 8 12 Chapter 8 13 Chapter 8 14 Chapter 8 15 Chapter 8 16 Chapter 8 17 Chapter 8 18 Chapter 8 19 Chapter 8 20 Chapter 8 21 Chapter March 2010 Chapter March 2010 Chapter 9 3 Chapter 9 4 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter 9 8 Chapter 9 9 Chapter 9 10 Chapter 9 11 Chapter 9 12 Chapter 9 13 Chapter 9 14 Chapter 9 15 Chapter 9 16 Chapter 9 17 Chapter 9 18 Chapter 9 19 Chapter 10 1 Chapter 10 2 Chapter 10 3 Chapter 10 4 Chapter 10 5 Chapter 10 6 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter 10 3 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter 11 3 Chapter 11 4 Chapter 11 5 Chapter 11 6 Chapter 11 7 Chapter 11 8 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter 12 5 Chapter March 2010 Chapter March 2010 Chapter 12 8 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter Chapter Chapter Chapter Chapter March 2010 Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter Annex 1 to Chapter 12 1 Annex 1 to Chapter 12 2 Annex 1 to Chapter 12 3 Annex 1 to Chapter 12 4 Chapter 13 1 Chapter 13 2 Chapter 13 3 Chapter March 2010 Chapter March 2010 Chapter March 2010 Page iv

7 Chapter Page Date Chapter Page Date Chapter March 2010 Chapter March 2010 Annex 1 to Chapter March 2010 Chapter 15 1 Chapter 15 2 Chapter 15 3 Chapter 15 4 Chapter 15 5 Chapter 15 6 Chapter March 2010 Chapter 16 2 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter 17 8 Chapter 17 9 Chapter Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 2 to Chapter March 2010 Annex 2 to Chapter March 2010 Chapter March 2010 Chapter 18 2 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter 20 4 Chapter 20 5 Chapter 20 6 Chapter 20 7 Chapter 20 8 Chapter 21 1 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Appendix A to Annex March 2010 Appendix B to Annex March 2010 Annex 2 to Chapter March 2010 Annex 2 to Chapter 21 2 Annex 2 to Chapter 21 3 Annex 2 to Chapter 21 4 Annex 2 to Chapter March 2010 Annex 2 to Chapter March 2010 Appendix A to Annex March 2010 Appendix B to Annex 2 1 Appendix C to Annex March 2010 Appendix D to Annex March 2010 Annex 3 to Chapter March 2010 Annex 3 to Chapter 21 2 Annex 3 to Chapter 21 3 Annex 3 to Chapter 21 4 Annex 3 to Chapter March 2010 Annex 3 to Chapter March 2010 Annex 3 to Chapter 21 7 Annex 3 to Chapter 21 8 Annex 3 to Chapter March 2010 Annex 3 to Chapter March 2010 Annex 3 to Chapter March 2010 Appendix A to Annex March 2010 Annex 4 to Chapter March 2010 Chapter 22 1 Chapter March 2010 Chapter 22 3 Chapter 22 4 Chapter 23 1 Chapter 23 2 Chapter March 2010 Chapter 24 2 Chapter March 2010 Chapter March 2010 Chapter March 2010 Chapter 24 6 Chapter 24 7 Annex 1 to Chapter March 2010 Annex 1 to Chapter 24 2 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Page v

8 Chapter Page Date Chapter Page Date Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Chapter March 2010 Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Annex 1 to Chapter March 2010 Chapter 26 1 Chapter March 2010 Chapter March 2010 Chapter 28 2 Chapter March 2010 Chapter March 2010 Chapter 29 1 Chapter 29 2 Chapter 30 1 Chapter 30 2 Chapter 30 3 Chapter 30 4 Chapter 30 5 Chapter 30 6 Chapter 30 7 Chapter 30 8 Chapter 30 9 Chapter Chapter Chapter 31 1 Chapter 31 2 Chapter 31 3 Chapter 31 4 Annex 1 to Chapter 31 1 Annex 1 to Chapter 31 2 Chapter 32 1 Chapter 32 2 Chapter 32 3 Chapter 32 4 Chapter 32 5 Chapter 32 6 Chapter 32 7 Chapter 32 8 Chapter 32 9 Chapter Chapter Chapter Annex 1 to Chapter 32 1 Annex 1 to Chapter 32 2 Chapter 33 1 Annex 1 to Chapter 33 1 Annex 1 to Chapter 33 2 Annex 1 to Chapter 33 3 Annex 1 to Chapter 33 4 Annex 1 to Chapter 33 5 Annex 1 to Chapter 33 6 Annex 1 to Chapter 33 7 Annex 1 to Chapter 33 8 Annex 1 to Chapter 33 9 Annex 2 to Chapter 33 1 Annex 2 to Chapter 33 2 Annex 2 to Chapter 33 3 Page vi

9 Contents List of Effective Pages iii Revision History 1 Foreword 1 Glossary 1 Chapter 1 The Air Operator's Certificate (AOC) Requirement to Hold a Certificate 1 Compliance with Statutory Requirements 1 A to A AOCs 2 AOC Documentation 2 AOC Suspension and Revocation of Suspended AOCs 2 CAA On Notice Procedure 3 Mergers and Acquisitions 4 Annex 1 to Chapter 1 Mergers and Acquisitions General 1 Operator Competence for Merger 2 Demonstration of Management Competence 3 Interim Accountable Manager 4 Training 4 Quality System and Safety Management System 5 CAA Oversight 5 Continuing Airworthiness EASA Part-M Subpart G and Part Post-Merger 6 Annex 2 to Chapter 1 AOC Mergers and Acquisitions Checklist Considerations 1 Areas to be Addressed 1 Contents Page 1

10 Chapter 2 Administration and Control of an Operations Manual Purpose and Scope of an Operations Manual 1 Operations Manual Amendments 1 Operations Manual Requirements Relating to Dangerous Goods 3 Annex 1 to Chapter 2 Operations Manual Additional Subjects for Inclusion General 1 Commander s Authority and Responsibility 1 Duties of Non-Aircrew Operating Staff 1 Notices to Aircrew Part A 2 Accident and Incident Procedures 2 Traffic Staff Instructions 3 Flight Planning (General) Part C 3 Aerodrome Operating Minima (AOM) Preparation 3 Let Down and Approach Procedures 4 Loading Instructions (Possible need for specific manual) 4 Contaminated Runway Operation 4 Flight Deck Management 5 Operation in Adverse Weather Conditions 5 Flight Safety and Airmanship 5 Miscellaneous 5 Chapter 3 Organisation and Responsibilities Management and Executive Staff (EU-OPS/JAR-OPS 3 Subpart C) 1 Acceptance of Accountable Managers 1 Adequacy and Supervision of Staff 2 Responsibilities of Aircraft Crew and other Operating Staff 3 Chapter 4 Operational Control and Supervision Accident Prevention and Flight Safety Programme 1 Safety Management Systems 1 Safety Risk Assessments for CAT Flights Outside Controlled Airspace (CAS) 2 Legislation and Aeronautical Information 3 Powers of Authority (Inspectors) 3 Insurance Requirements for Air Carriers and Aircraft Operators Documents to be Carried 4 Contents Page 2

11 Carriage of a Certified True Copy of the Air Operator Certificate 5 Journey Log Books 6 Passenger and Cargo Manifests 6 SAFA Ramp Inspections on UK Aircraft 7 Operator Audits of Ground Handling Service Providers 8 Annex 1 to Chapter 4 The Safety Risk Assessment Process for CAT Flights Outside CAS Introduction 1 Hazard Identification 1 The Safety Risk Assessment 2 Annex 2 to Chapter 4 Example of Mitigations and Effectiveness for Flights Outside CAS Chapter 5 Crew Composition Flight Crew to be Carried 1 Single Pilot Operation Approved Autopilot 1 Employees' Experience 1 JAA Operational Multi-Crew Limitation (OML) 1 Chapter 6 Crew Health Precautions Abstention from Alcohol and Drugs 1 Antihistamines 1 Melatonin 1 Implementation of the Railway and Transport Safety Act 2003 Aviation: Alcohol and Drugs 2 Chapter 7 Flight Time Limitations Overview 1 The Status of CAP The Responsibility for Management of Fatigue Risk 1 CAA Oversight 1 Interpretations 2 Roster Planning and Staff Training 2 Standard Level 1 and Level 2 Variations 2 Level 2 Variation - Out of Base Use 3 Facilities for In-Flight Relief 3 Use of Commander's Discretion and Reporting 3 Contents Page 3

12 Secondary Employment 3 Report Times 4 Use of Split Duty 4 Standby Accountability 5 Additional Standard Variations 5 Chapter 8 Operating Procedures Flight Preparation Establishment of Minimum Flight Altitudes (MFAs) 1 Aerodrome Operating Minima (AOM) Take-off and Landing 2 Rescue and Fire-Fighting Services (RFFS) Category Required at a Nominated Diversion Aerodrome (NDA) Within the UK for Aeroplane Flights 3 Aerodrome RFFS Category Required for Cargo Aeroplanes Carrying Dangerous Goods 4 Prevailing Visibility In Meteorological Observations, Forecasts and Reports 4 Aircraft Loading 5 Navigation/Operational Flight Plan Form 10 Commander's Flight Brief 10 Route Guide 10 Meteorological Reports Special Aircraft Observations 12 Instrument Approach Procedures Designed to United States Standard for Terminal Instrument Procedure (TERPS) Criteria 12 Use of Cellular Telephones 13 Portable Electronic Devices (PEDs) Hybrid Tracking Devices 15 Emergency Locator Transmitters (ELTs) 15 Carriage of Animals 15 Carriage of Musical Instruments and Diplomatic Bags 17 Passenger and Cargo Handling Procedures 18 Chapter 9 Ground Handling Instructions Fuelling Procedures 1 Ground Handling and Ramp Safety 8 Reporting of Inadequacy of Facilities 11 Foreign Object Damage (FOD) to Aircraft and Aircraft Engines 11 Ice Falls from Aircraft 12 Operation of Aeroplanes With an Inoperative Exit 13 Training for Ground De-Icing and Anti-Icing of Aircraft 18 Contents Page 4

13 Chapter 10 Pre-Flight, Post-Flight and Taxiing Procedures Ground Manoeuvring in Low Visibility 1 Runway Incursion Prevention Recommended Best Practice for RTF Phraseology, Procedures and Airport Taxiing Operations 1 Calculation of Take-Off Performance - Line-Up Allowance 2 Crosswind Limits for Take-off and Landing 2 Windshear 2 Winter Operation 3 Operations on a Runway that is Notified by NOTAM as 'May be Slippery when Wet' 3 Taxiing with Less than all Engines Operating 4 Strobe Lights 5 Eyesight Damage Caused to Ground Crew by the Flashing of Landing/Taxi Lights by Aircraft on the Ground 5 Collision Avoidance During Taxiing 5 Annex 1 to Chapter 10 Flight Crew Guidance Taxiing Operations Planning for Pre-Departure and Taxiing Operations 1 Airport Familiarisation 1 Briefings 2 Taxi Procedures 2 Flight Deck Monitoring 3 Communications 5 Other Communication Best Practices 6 Other Aids 6 Chapter 11 Aircraft Technical Particulars, Performance and Operating Procedures Technical Particulars of the Aircraft 1 JAR-26 Additional Airworthiness Requirements for Operations 2 Extended Range Twin Operations (ETOPS) Pre-Departure Service Check (PDSC) 2 Performance 3 The Use of Performance Data Appropriate to the Existing Runway Conditions 3 En-Route Engine Failure 4 Noise Abatement 5 Aeroplane Handling in Turbulence 5 Contents Page 5

14 Use of Rudder on Large Transport Aeroplanes 6 Operation of Twin Propeller Driven Aeroplanes with Limited Battery Power 6 Flight Deck Interphone Aural Alert Suppression System 7 Loose Articles in the Cockpit and Migrating from Cabin Areas 7 Redistribution of Passenger or Freight Load Whilst Airborne 7 Child Restraint Devices 8 Chapter 12 Flight Procedures Checklists 1 Radio Procedures 2 Loss of Communication 3 Use and Checking of Altimeters 4 Examples of Expanded Altimeter Drills 5 Level Bust Prevention Best Practice 7 Navigation Procedures 9 Reduced Vertical Separation Minimum (RVSM) Airspace Flight Procedures 12 Strategic Lateral Offset Procedure In North Atlantic (NAT) Airspace 13 Polar Navigation 14 Accurate Time Reference MNPS Navigation 14 Operational Considerations when the Accuracy or Reliability of Navigation Equipment is in Doubt during the Approach Phase 15 Controlled Flight into Terrain (CFIT) Prevention 15 Unannunciated ILS 'On Course'/'On Glideslope' Failure Indications 17 Simulated Instrument Flight 17 Practice Auto-Lands in Good Weather 17 Runway Capacity Enhancement Measures in the USA 17 Advice for Pilots making ILS Approaches to United States Airfields 18 Land and Hold Short Operations (LAHSO) at US Airfields 18 Collision Avoidance - the See-and-Avoid Principle 19 Visual Approaches to UK and USA Airfields 19 Multi-type Operation 20 Circuit Breakers (CBs) Operational Use 20 ACAS/TCAS - Procedures to be Observed in Response to ACAS/TCAS Advisories 21 Mode "S" Aircraft Identification Reporting 23 The Use and Misuse of Frequency MHz 24 The Provision of Routes for En-route Traffic Outside Controlled Airspace 25 Contents Page 6

15 Policy for the Continuation of a Flight by an Aeroplane Conducting Public Transport Following an In-flight Failure or Shutdown of an Engine 26 Temperature Error 27 Guidelines for the Notification of Suspected Communicable Disease 29 Annex 1 to Chapter 12 Use of and Limitations Associated with the See-and-Avoid Principle Effective Use of See-and-Avoid 1 Limitations of See-and-Avoid 1 Scanning Techniques 3 References 4 Chapter 13 Fuel Planning and Management Basic Principles 1 Aircraft Inbound to the UK with Fuel Reserves Approaching Minimum 1 Basic Planning Tables 1 Planning Factors 2 Monitoring Fuel on Board Twin-Engined Light Aircraft 2 Fuel Alternates 2 Final Reserve Fuel 3 Extended Range Operations with Two-Engine Aeroplanes 3 Insufficient Fuel Remaining 3 Chapter 14 Use of the Minimum Equipment and Configuration Deviation List(s) Minimum Equipment Lists 1 The Preparation of an MEL 1 Authorisation to Utilise Rectification Interval Extensions (RIEs) 2 Clarification of MMEL Definitions 3 MEL Items Compliance Statement Airbus Operators 3 Annex 1 to Chapter 14 Example Rectification Interval Extension Report Form Chapter 15 Emergency Procedures and Oxygen Requirements Emergency Evacuation Procedures 1 Actions that Should be Taken in the Event of an Uncontrolled Aeroplane Fire on the Ground 1 Use of Oxygen 3 Emergency Procedures for Cabin Altitude Warning 3 Contents Page 7

16 Provision and Use of Oxygen and Associated Equipment 4 Protective Breathing Equipment (PBE) Training 4 Smoke Drills 5 Information on Emergency and Survival Equipment Carried 5 Search Procedure Checklists 6 Chapter 16 Post-flight Requirements Retention of Documents 1 Chapter 17 Dangerous Goods, Weapons and Munitions of War Policy on Transport of Dangerous Goods, Weapons and Munitions of War as applicable to all Operators 1 Carriage of Aircraft Equipment and Spares that are Classified as Dangerous Goods 3 Carriage of Dangerous Goods - Miscellaneous Provisions 4 Recording of Dangerous Goods Occurrences Reported under the Air Navigation (Dangerous Goods) Regulations 9 Dangerous Goods Training Applicable to All AOC Holders 9 Annex 1 to Chapter 17 Training Syllabus for Transportation of Dangerous Goods: Operations Personnel Concerned including Crew Members Operators who do not Hold a Permanent Approval to Carry Dangerous Goods 1 Operators who do Hold a Permanent Approval to Carry Dangerous Goods 1 Annex 2 to Chapter 17 Training Syllabus for Transportation of Dangerous Goods: Operations Personnel other than Crew Members Operators who do not Hold a Permanent Approval to Carry Dangerous Goods 1 Operators who do Hold a Permanent Approval to Carry Dangerous Goods 1 Areas of Training 2 Further Information 2 Chapter 18 Handling of Accidents and Occurrences Accident Reporting 1 Occurrence Reporting 1 Illumination of Aircraft by Bright Lights or Lasers 2 Contents Page 8

17 Chapter 19 International Leasing International Leasing 1 Chapter 20 Additional Procedures for Helicopters Authority, Duties and Responsibilities of the Helicopter Commander 1 Fuel Planning and Management 3 Safety Measures to be Adopted During Fuelling 4 Flight-Following for Offshore Helicopters 5 Flight Preparation Instructions 6 Standard Masses for Passengers Carried on Flights in Connection with Oil and Gas Exploitation 8 Chapter 21 Miscellaneous Provisions Affecting Helicopter Operations Loading Instructions 1 Minimum Weather and Associated Requirements for Public Transport Flights in VMC at Night 1 Radio Altimeter (Height Bug Setting Procedures) 2 Operations over the Sea Survival Equipment 2 Provision of Two-Way Radio Communication during Underslung Load Operations 3 The Wearing of Protective Helmets by Crew Members Engaged in Underslung Load Operations 3 Special Protective Equipment: Power Line Inspections 3 Loss of Tail Rotor Effectiveness (LTE) 4 S76 Helicopters - Rejected Take-off Manoeuvre Practice 5 Helicopter Offshore Operations Crosswind Considerations 6 Use of Vacant Flight Crew Seats 7 Helicopter Onshore Operating Sites 7 Noise and the Environment 8 Carriage of Weather Radar Equipment 8 Communications on the Aeronautical Emergency Frequency 8 Sporting Weapons and Ammunition 8 Operation of Helicopters Certified for Flight in Limited Icing Conditions 9 Contents Page 9

18 Annex 1 to Chapter 21 Onshore Operating Site Selection and Survey Procedure Introduction 1 Helicopter Selection, Categorisation and Survey Procedure 1 Performance Requirements 2 Equipment 3 Personnel 3 Procedures to be Followed 3 Record of Use of Self-Authorising Permission 5 Appendix A to Annex 1 Surveying Procedures and Surveyor Training Surveying Procedures 1 Surveyor Training and Checking 1 Appendix B to Annex 1 Pro Forma for Recording Use of Self-Authorising Permission Annex 2 to Chapter 21 Pleasure-Flying Onshore Site Requirements for H1 Helicopters Introduction 1 Notification 1 Assessing the Suitability of the Site 1 Photographs at the Site 2 Rules of the Air Regulations 2 Air Traffic Control Consideration 2 Ground Personnel 3 Site Operations and Crowd Control 3 Passenger Briefing 3 Passenger Handling and Marshalling 3 Minimum Site Criteria 4 Final Approach and Take-Off Areas and Safety Area Performance Class 3 4 Touchdown and Lift-Off Areas 5 Taxi-Route 5 Take-Off and Approach Over Water 5 Operating Adjacent to Major Roads 5 Refuelling 6 Provision of Rescue and Fire-Fighting Services (RFFS) and Medical Standards 6 Contents Page 10

19 Appendix A to Annex 2 Pleasure/Feeder Site Notification Form Appendix B to Annex 2 Take-Off and Landing Distances Required by Helicopters Operating to Performance Class 3 Appendix C to Annex 2 Take-Off Plan View and Profile Schematic Appendix D to Annex 2 Approach Plan View and Profile Schematic Annex 3 to Chapter 21 Provision of Rescue and Fire-Fighting Services (RFFS) for Helicopters at Unlicensed Onshore Operating Sites Introduction 1 Definitions 1 H2 RFFS Standard 2 H1 RFFS Standard 3 Minimum Recommended RFFS Standard for Low-Intensity H2 Operations 3 Minimum Recommended RFFS Standard for Low-Intensity H1 Operations 4 Minimum RFFS Standard for Elevated Heliports (H1 and H2) 5 Rescue Equipment 7 Medical and First Aid Standards 8 Training 9 Personnel Levels 9 Response Time and Response Area 10 Vehicle 10 Personal Protective Equipment 10 Records 11 General 11 Further Advice and Guidance for Hospital Heliports 11 Appendix A to Annex 3 Fire-Fighting and Rescue Syllabus for Heliport RFF Personnel Annex 4 to Chapter 21 Provision of Fire-Fighting Services (FFS) for Helicopters Operating at Unlicensed Helicopter Emergency Medical Service (HEMS) or Air Ambulance Operating Bases Introduction 1 Application 1 Contents Page 11

20 Chapter 22 Minimum Weather Conditions for Helicopter Over-Water Operations General 1 Visual Contact Flight 2 Planning Minima 2 En-route Conditions 2 Transition to and from Instrument Flight 3 Offshore Operations in Support of Oil and Gas 4 Chapter 23 Selection of Offshore Alternates General 1 Offshore Alternate Deck Landing Environment, Performance and Weather Considerations 1 Actions at PNR 2 Chapter 24 Training, Testing and Qualification Requirements Problems of Small Operators 1 Part-Time and 'Freelance' Pilots 1 Circling Approaches 1 Flight Crew Training 2 Crew Training for Exit Operation 4 Use and Approval of Full Flight Simulators and Flight Trainers 4 Crew Training in Loss of Control 5 Incapacitation Procedures 5 General Considerations for Tests 5 Periodical Tests - Flight Engineers 5 Security Training 6 Operations to Elevated Helipads - Training and Recency 6 Alternative Training and Qualification Programme (ATQP) 7 Annex 1 to Chapter 24 Alternative Training and Qualification Programme (ATQP) Application of the Regulations Introduction 1 Regulations 2 Chapter 25 Training in the Use of Equipment Terrain Awareness and Warning Systems (TAWS) 1 Airborne Collision Avoidance System (ACAS) 2 Contents Page 12

21 Annex 1 to Chapter 25 Performance-Based Training Objectives for ACAS Pilot Training Training Objectives 1 Academic Training 1 Manoeuvre Training 3 Initial Training 5 Recurrent Training 5 Chapter 26 Tests/Checks Required for Aircraft Certificated for Single Pilot Operation but Operated Multi-pilot under EU-OPS/JAR-OPS 3 Introduction 1 Helicopters 1 Chapter 27 Recording of Flight Times for Flight Crew Licensing Introduction 1 Pilot in Command 1 Co-Pilot 1 Cruise Relief Pilot 1 Chapter 28 Additional Factors for Helicopter Pilots' Periodic Tests Introduction 1 Training and Checking Required for a Public Transport Helicopter Night Qualification for Flight Crew who do not hold an IR and OPC(I) 3 Chapter 29 Cabin Safety Equipment Cabin Crew Direct View 1 Placarding of Emergency Equipment Carried in the Passenger Cabin 1 Waste Containment 1 Trash Compactor Boxes 2 Chapter 30 Cabin Crew Standard Operating Procedures Cabin Crew Uniforms 1 Cabin Crew Footwear 1 Cabin Crew Pre-Flight Briefings 1 Cabin Crew Seats and Harnesses 1 Embarkation and Disembarkation of Passengers 2 Disabled Persons and Persons of Reduced Mobility (PRMs) 2 Stowage of Cabin Baggage and other Items 3 Contents Page 13

22 Seat Allocation for Family Groups 4 Occupancy of Passenger Seats next to Self-Help Emergency Exits 5 Passenger Information for Self-Help Emergency Exits 5 Pre-flight Passenger Safety Briefing 5 Pre-flight Passenger Safety Briefing - Smaller Aircraft 6 Passenger Safety Cards 6 The Secured Cabin - Procedures and Training 7 Cabin Lighting 8 Spillage of Flight Crew Drinks 8 Catering Trolleys 8 Circuit Breakers - Operational Use 9 Disruptive Passengers 9 Air Turbulence 9 Injury to Cabin Crew during the Final Phase of Flight 9 Chapter 31 Cabin Crew Safety and Emergency Procedures Passenger Brace Position 1 Passenger Briefing at Self-Help Exits in a Premeditated Emergency 2 Cabin Depressurisation - Post-decompression Announcements 2 Cabin Depressurisation - Cabin Crew Duties 2 Oven Fires 3 Fires in the Cabin Caused by PEDs 3 Annex 1 to Chapter 31 Cabin Crew Checklist for Fires Involving PEDs in the Passenger Cabin During Flight Brief Cabin Crew Checklist 1 Chapter 32 Cabin Crew Training Crew Co-ordination and Combined Training 1 Attestation of Initial Safety Training 1 Cabin Crew who already hold an Attestation of Initial Safety Training 2 Training in the Use of Assist Spaces 3 Use of Representative Training Devices 3 Pressurised Cabins Use of Exits 4 Procedures for the Deployment of an Evacuation Slide 4 Cabin Crew Training Touch Drills 4 Cabin Crew Fire and Smoke Training 5 Contents Page 14

23 Fire-Fighting Training Use of Halon Fire Extinguishers 8 Practical Application of Halon Fire Extinguishers 9 In-flight Fires Federal Aviation Administration 10 Transfer of Cabin Crew Training 10 Cabin Crew Operating with more than One AOC Holder 12 Annex 1 to Chapter 32 Recommended Format of Attestation Chapter 33 Cabin Crew Operations Manuals Specimen Cabin Safety Procedures Manual 1 Specimen Cabin Safety Training Manual 1 Annex 1 to Chapter 33 Specimen Cabin Safety Procedures Manual Annex 2 to Chapter 33 Training Manual - Typical Outline of Contents Preface 1 Introduction 1 Initial Training 1 Conversion and Differences Training 1 Familiarisation 2 Single Cabin Crew Member Training 2 Senior Cabin Crew Member Training 2 Recurrent Training 2 Triennial Recurrent Training 3 Refresher Training 3 Programmes 3 Training Records 3 Contents Page 15

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25 Revision History CAP 768 Issue 1 8 December 2006 This manual was produced for the benefit of Air Operators Certificate (AOC) holders and applicants to provide information considered to be of long-term interest and essential or useful guidance material. The CAP consists of extracts from the now obsolete CAP 360 Air Operators Certificates along with information from CAA Notices to AOC Holders (NTAOCHs), Letters to Operators (LTOs) and Flight Operations Division Communications (FODCOMs). CAP 768 Issue 1, Amendment 1/ September 2007 This amendment was issued to bring together information previously published in various FODCOMs. The main inserted text is located at: Chapter 4, paragraph 4: Insurance Requirements for Air Carriers and Aircraft Operators Documents to be Carried; Chapter 6, paragraph 4: Implementation of the Railway and Transport Safety Act 2003 Aviation: Alcohol and Drugs; Chapter 8, paragraph 12: Carriage of Guide Dogs and Assistance Dogs in the Aircraft Cabin; Chapter 9, paragraph 3: Foreign Object Damage (FOD) to Aircraft and Aircraft Engines; Chapter 11, paragraph 12: Redistribution of Passenger or Freight Load Whilst Airborne; Chapter 12, paragraph 3: Loss of Communication; Chapter 12, paragraph 6: Level Bust Prevention Best Practice; Chapter 17, paragraph 4: Recording of Dangerous Goods Occurrences Reported under the Air Navigation (Dangerous Goods) Regulations 2002; Chapter 21, paragraph 10: Helicopter Offshore Operations Crosswind Considerations; Chapter 29, paragraph 7: Practical Application of Halon Fire Extinguishers; Chapter 32, paragraph 5: Passenger Boarding Provision of Steps. Some of paragraph 2 of Chapter 8 has been deleted because it duplicates information from JAR-OPS subpart E. Editorial changes, corrections and amendments convenient to be included at this time have also been incorporated. CAP 768 Issue 1, Amendment 1/ April 2008 This amendment was issued to bring together information previously published in FODCOMs 24/2005, 25/2005, 26/2005, 08/2006, 17/2006 and 21/2006. The main inserted text is located at: Chapter 2, Annex 1: Operations Manual Notice of Proposed Amendment; Chapter 4, paragraph 5: Carriage of a Certified True Copy of the Air Operator Certificate (AOC); Chapter 12, paragraph 25: The Use and Misuse of Frequency MHz; Chapter 12, paragraph 26: The Provision of Routings for En-route Traffic Outside Controlled Airspace; 29 March 2010 Revision History Page 1

26 Chapter 21, paragraph 11: Use of Vacant Flight Crew Seats; Chapter 21, paragraph 12: Helicopter Onshore Operating Sites; Chapter 21, Annex 1: Onshore Operating Site Selection and Survey Procedure; Chapter 21, Annex 2: Pleasure-Flying Onshore Site Requirements for H1 Helicopters; Chapter 21, Annex 3: Provision of Rescue and Fire-Fighting Services (RFFS) for Helicopters at Unlicensed Onshore Operating Sites. In addition, the following changes have been made: Chapter 10, Annex 1 has been significantly amended; Chapter 31, Appendix A has been deleted because a new Cabin Crew Medical Assessment Form will be produced shortly. Editorial changes, corrections and amendments convenient to be included at this time have also been incorporated. CAP 768 Issue 1, Amendment 2/ August 2008 This amendment was issued to bring together information previously published in FODCOMs 07/2005 (Dangerous Goods Training Applicable to All AOC Holders) and 33/2005 (Collision Avoidance During Taxiing), which have been inserted as Chapter 17, paragraph 5 and Chapter 10, paragraph 9 respectively. Other main changes are as follows: Table RH1 Significant Changes Position Chapter or paragraph title Reason for change Chapter 2, paragraph 1 Purpose and Scope of an Operations Manual Introduces Human Factors principles into the design of manuals. Chapter 8, paragraph 1 Minimum Safe Altitudes (MSAs) Clarifies Performance Class 3 helicopter requirements. Chapter 8, paragraph 8 Chapter 8, paragraph 14 Chapter 9, paragraph 3 Chapter 21 Paragraph 2 Chapter 22 Chapter 28 Meteorological Reports Special Aircraft Observations Carriage of Musical Instruments and Diplomatic Bags Reporting of Inadequacy of Facilities Minimum Weather and Associated Requirements for Public Transport Flights in VMC at Night Minimum Weather Conditions for Helicopter Over-water Operations Additional Factors for Helicopter Pilots Periodic Tests Introduces a requirement for Special Aircraft Observation reporting. Replaces Official Record Series 4 Number 666. Introduces a requirement on operators. Generally rewritten and updated. Generally rewritten and updated. Generally rewritten and updated. Editorial changes, corrections and amendments convenient to be included at this time have also been incorporated. Revision History Page 2

27 CAP 789 Edition 1 29 March 2010 This CAP has been produced in order to update CAP 768 (which is hereby superseded) and include Requirements in what was previously guidance material. The Foreword describes how these Requirements are distinguished in the text. Since a lot of CAP 789 is substantially the same as CAP 768, the CAP 768 Revision History has been retained in order to show the evolution of CAP 789. Marginal lines in this Edition 1 indicate the main changes from CAP 768. The CAP 768 text has been amended to bring together information previously published in various other publications, and this information and its sources are listed in Table RH2 below. Significant additions or alterations to the CAP 768 text which have not previously been published elsewhere are listed in Table RH3. Where significant deletions have been made from the CAP 768 text, these deletions are listed in Table RH4. Editorial changes, corrections and amendments convenient to be included at this time have also been incorporated. Table RH2 Previously published information Position Chapter or paragraph title Source Chapter 1, paragraph 5 AOC Suspension and Revocation of suspended AOCs FODCOM 24/2007 Chapter 1, paragraph 6 CAA On Notice Procedure FODCOM 13/2008 Chapter 2, Annex 1 Chapter 3, paragraph 2 Chapter 4, paragraph 9 Chapter 8, paragraph 15 Chapter, 9 paragraph 6 Chapter, 9 paragraph 7 Operations Manual Additional Subjects for Inclusion Acceptance of Accountable Managers SAFA Ramp Inspections on UK Aircraft Passenger and Cargo Handling Procedures Operation of Aeroplanes with an Inoperative Exit Training for Ground De-Icing and Anti-Icing of Aircraft CAP 648 and CAP 649, Addendum 2 FODCOM 10/2008 FODCOM 02/2007 CAP 648 and CAP 649, Part A, paragraphs and FODCOM 08/99 FODCOM 31/2008 Chapter 11, paragraph 13 Child Restraint Devices FODCOM 23/2007 Chapter 12, paragraph 23 ACAS/TCAS Procedures to be Observed in Response to ACAS/ TCAS Advisories AIC P 092/2009 Chapter 12, paragraph 28 Temperature Error CAP 648 and CAP 649, Part A, paragraph Chapter 15, paragraph 5 Protective Breathing Equipment (PBE) Training FODCOM 40/2007 Chapter 15, paragraph 6 Smoke Drills FODCOM 17/2008 Revision History Page 3

28 Table RH2 Previously published information (Continued) Position Chapter or paragraph title Source Chapter 17, paragraph 3.8 Chapter 20, paragraph 1 Chapter 20, paragraph 4 The Potential for the Inadvertent Ignition of Cigarette Lighters in Passengers Baggage Authority, Duties and Responsibilities of the Helicopter Commander Flight-Following for Offshore Helicopters FODCOM 25/2006 CAP 649, Part A, paragraph 1.4 FODCOM 30/2008 Chapter 20, paragraph 5.1 Flight Preparation Instructions CAP 649, Part A, paragraph 8.1 Chapter 20, paragraph 5.2 Chapter 20, paragraph 6 Chapter 21, paragraph 16 Chapter 21, Annex 4 List of Documents, Forms and Additional Information to be Carried Standard Weights for Passengers Carried on Flights in Connection with Oil and Gas Exploitation Sporting Weapons and Ammunition Provision of Fire-Fighting Services (FFS) for Helicopters Operating at Unlicensed Helicopter Emergency Medical Service (HEMS) or Air Ambulance Operating Base CAP 649, Part A, paragraph FODCOM 27/2005 CAP 649, Part A, paragraph FODCOM 14/2008 Chapter 24, paragraph 4.1 Go-Around Training FODCOM 11/2008 Chapter 24, paragraph 12 and Annex 1 Chapter 25, paragraph 2 and Annex 1 Chapter 33, paragraph 8 and Annex 1 Alternative Training and Qualification Programme (ATQP) Airborne Collision Avoidance System (ACAS) Fires in the Cabin Caused by Portable Electronic Devices FODCOM 28/2008 FCTN 06/2009 FODCOM 12/2008 Table RH3 New or substantially revised text Position Chapter or paragraph title Reason for change Chapter 2, paragraph 2.4 Operations Manual Amendments Additional guidelines on the timescales for submission of Operations Manual amendments. Chapter 2, paragraph 2.7 Operations Manual Amendments Additional guidelines on the timescales for submission of Minimum Equipment List amendments. Revision History Page 4

29 Table RH3 New or substantially revised text (Continued) Position Chapter or paragraph title Reason for change Chapter 3, paragraphs and Responsibilities of Aircraft Crew and Other Operating Staff Addition of requirements for flight operations officers and flight dispatchers specified in ICAO SARPs. Chapter 4, paragraph 2 Safety Management Systems Addition of guidance to promote the use of Safety Management Systems. Chapter 4, paragraph 7 Journey Log Books Addition of requirements to comply with Article 29 of the Chicago Convention. Chapter 4, paragraph 8 Passenger and Cargo Manifests Addition of requirements specified in ICAO SARPs. Chapter 8, paragraph 2.8 Chapter 8, paragraph 5.1 Take-Off and Destination Alternate Minima Helicopters Navigation/Operational Flight Plan Form Addition of requirements specified in ICAO SARPs. Addition of requirements specified in ICAO SARPs. Chapter 12, paragraph 7.5 Navigation Performance Addition of requirements specified in ICAO SARPs. Chapter 12, paragraph 27 Chapter 14, paragraph Chapter 14, paragraph 3.2 and Annex 1 Chapter 15, paragraph 7 Policy for the Continuation of a Flight by an Aeroplane Conducting Public Transport following an Inflight Failure or Shutdown of an Engine CAA and JAA Policies Authorisation to Utilise Rectification Interval Extensions (RIEs) Information on Emergency and Survival Equipment Carried Additional requirement arising from an AAIB recommendation. Addition of text to provide links to further sources of information regarding MMELs. Addition of requirement to report the use of RIEs to the CAA. Addition of requirements specified in ICAO SARPs. Chapter 15, paragraph 8 Search Procedure Checklists Addition of requirements specified in ICAO SARPs. Chapter 17, paragraph 5.3 and Annexes 1 and 2 Chapter 21, paragraph 4 Dangerous Goods Training Applicable to All AOC Holders Operations over the Sea Survival Equipment New guidance. Addition of requirements specified in ICAO SARPs. Chapter 21, paragraph 13 Noise and the Environment Addition of requirements specified in ICAO SARPs. Chapter 21, paragraph 14 Carriage of Weather Radar Equipment Addition of requirements specified in ICAO SARPs. Revision History Page 5

30 Table RH3 New or substantially revised text (Continued) Position Chapter or paragraph title Reason for change Chapter 21, paragraph 15 Chapter 21, paragraph 17 Chapter 21, Annex 3, paragraphs 2 7, 12 and 17 Chapter 24, paragraph 4.3 Communications on the Aeronautical Emergency Frequency Operation of Helicopters Certified for Flight in Limited Icing Conditions Provision of Rescue and Fire- Fighting Services (RFFS) for Helicopters at Unlicensed Onshore Operating Sites Operation on more than one Type or Variant Addition of requirements specified in ICAO SARPs. Addition of guidance material awaiting incorporation into EASA Implementing Rules for Air Operations. Addition of further guidance. Addition of requirements specified in ICAO SARPs. Chapter 24, paragraph 11 Security Training Addition of requirements specified in ICAO SARPs. Chapter 29, paragraph 6 CAA-Approved Cabin Crew Training Organisations Addition of guidance on using external training organisations. Chapter 29, paragraph 18 Transfer of Cabin Crew Training Re-write of previous paragraphs 17 to 23. Chapter 31, paragraph 4 and Annex 1 Specimen Cabin Safety Procedures Manual Introduction of a specimen cabin crew procedures manual. Table RH4 Significant deleted text Position Chapter or paragraph title Reason for Deletion Chapter 9, paragraph 1.9 Cabin Crew Text included in EU-OPS. Chapter 14, paragraph CAA Approved MMEL Information is available in the document Information Sources for Preparing a Minimum Equipment List on the CAA website. Chapter 14, paragraph 4.2 CAA MMEL Policy Items Covered by paragraph 2.3. Chapter 30, paragraphs 3.3 and 3.4 Carriage of Lifejackets and Flotation Cots for Children and Infants Information has been sufficiently promulgated. Revision History Page 6

31 CAP 789 Edition 2 This edition brings together information previously published in various FODCOMs, and this information and its sources are listed in Table RH5 below. Significant additions or alterations to the text which have not previously been published elsewhere are listed in Table RH6. Annex 2 to Chapter 2 (Operations Manual - Additional Subjects for Inclusion) has been deleted since the form is now available on the CAA website at Chapters 29 to 33 have been rewritten and re-organised so that the information is in a more logical structure. Several paragraphs have been deleted since they have been sufficiently promulgated; these are listed in Table RH7. Chapter 33, paragraph 16 (Disruptive Passenger Incident Reports) has been deleted since there is no longer a separate report for disruptive passenger incidents. Editorial changes, corrections and amendments convenient to be included at this time have also been incorporated. Table RH5 Previously Published Information Position Chapter or paragraph title Source Chapter 1, paragraph 1 Requirement to Hold an AOC FODCOM 22/2010 Chapter 2, paragraph 3 Chapter 4, paragraph 3 Chapter 4, paragraph 11 Chapter 4, Annex 1 Chapter 4, Annex 2 Operations Manual Requirements Relating to Dangerous Goods Safety Risk Assessments for Commercial Air Transport Flights Outside Controlled Airspace Operator Audits of Ground Handling Service Providers The Safety Risk Assessment Process for CAT Flights Outside CAS Example of Mitigations and Effectiveness for Flights Outside CAS FODCOM 35/2009 FODCOM 33/2009 FODCOM 35/2008 FODCOM 33/2009 FODCOM 33/2009 Chapter 7, paragraphs 2-15 Flight Time Limitations FODCOM 10/2009 Chapter 8, paragraph 3 Chapter 8, paragraph 4 Rescue and Fire-Fighting Services (RFFS) Category Required at a Nominated Diversion Aerodrome (NDA) Within the UK for Aeroplane Flights Aerodrome RFFS Category Required for Cargo Aeroplanes Carrying Dangerous Goods FODCOM 24/2009 FODCOM 25/2009 Chapter 8, paragraph Load Planning, Supervision and Loading FODCOM 02/2002 Chapter 9, paragraph 1.14 Contamination of Jet Aviation Fuel by Fatty Acid Methyl Ester (FAME) FODCOMs 47/2008 and 50/2008 Chapter 9, paragraph 1.15 Fuel Uplift Reconciliation FODCOM 01/2008 Chapter 9, paragraph 2.7 Ground Handling and Ramp Safety FODCOM 02/2002 Revision History Page 7

32 Table RH5 Previously Published Information (Continued) Position Chapter or paragraph title Source Chapter 10, paragraph 3 Chapter 10, paragraph 7 Chapter 11, paragraph 5 Chapter 12, paragraph 20 and Annex 1 Chapter 12, paragraph 30 Chapter 15, paragraph 2 Chapter 15, paragraph 3.2 Calculation of Take-Off Performance - Line-Up Allowance Operations on a Runway that is Notified by NOTAM as 'May be Slippery when Wet' The Use of Performance Data Appropriate to the Existing Runway Conditions Collision Avoidance - the See-and-Avoid Principle Guidelines for the Notification of Suspected Communicable Disease Actions that Should be Taken in the Event of an Uncontrolled Aeroplane Fire on the Ground Emergency Procedures for Cabin Altitude Warning FODCOM 19/2009 FODCOM 28/2007 FODCOM 03/2009 FODCOM 27/2009 FODCOM 35/2007 FODCOM 08/2009 FODCOM 06/2010 Chapter 17, paragraph 3.9 Battery-Powered Wheelchairs FODCOM 45/2008 Chapter 18, paragraph 3 Illumination of Aircraft by Bright Lights or Lasers FODCOM 05/2009 Chapter 24, paragraph 12 Chapter 30, paragraph 6.1 Chapter 30, paragraph 6.2 Chapter 30, paragraph 12 Operations to Elevated Helipads - Training and Recency Disabled Persons and Persons of Reduced Mobility (PRMs) Supplementary Restraint for Persons of Reduced Mobility Pre-flight Passenger Safety Briefing - Smaller Aircraft FODCOM 14/2009 FODCOM 49/2008 FODCOM 18/2009 FODCOM 43/2008 Chapter 32, paragraphs 2 and 3 Attestation of Initial Safety Training FODCOM 16/2010 Chapter 32, paragraph 9 Cabin Crew Fire and Smoke Training FODCOM 19/2010 Table RH6 New or Substantially Revised Text Position Chapter or paragraph title Reason for addition Chapter 1, paragraph 7 Mergers and Acquisitions To give guidance to operators on Chapter 1, Annex 1 Mergers and Acquisitions how to continue to meet safety requirements when two AOC Chapter 1, Annex 2 AOC Mergers and Acquisitions Checklist holders are merging. Revision History Page 8

33 Table RH7 Position Text Deleted from Chapters since it has been Sufficiently Promulgated Chapter or paragraph title Chapter 29, paragraph 2 Chapter 29, paragraph 3 Chapter 29, paragraph 4 Chapter 29, paragraph 7 Chapter 29, paragraph 9 Chapter 29, paragraph 10 Chapter 29, paragraph 13 Chapter 29, paragraph 14 Chapter 29, paragraph 16 Chapter 29, paragraph 17 Chapter 30, paragraph 1 Chapter 30, paragraph 2 Chapter 30, paragraph 3 Chapter 31, paragraph 2 Chapter 31, paragraph 8 Chapter 31, paragraph 11 Chapter 31, paragraph 12 Chapter 31, paragraph 13 Chapter 31, paragraph 14 Chapter 31, paragraph 15 Chapter 32, paragraph 2 Chapter 32, paragraph 4 Chapter 32, paragraph 9 Chapter 32, paragraph 12 Chapter 32, paragraph 17 Chapter 33, paragraph 2 Chapter 33, paragraph 4 Chapter 33, paragraph 6 Chapter 33, paragraph 9 Cabin Crew Service Duties Health and Safety Training Instructors and Examiners Training Syllabus Evacuation Training Evacuation Training Research Routine Deployment of Inflatable Evacuation Slides Crew Training for Exit Operation Cabin Crew Training for Icing Conditions AOC Applications and Variations - Commencement of Cabin Crew Training Re-stowage of Drop-down Oxygen Masks Protective Breathing Equipment Carriage of Lifejackets and Flotation Cots for Children and Infants Pre-Flight Procedures Rostering Wearing of Neck Chains Scalds to Passengers Carriage of Aerosols Medical Assessment of Cabin Crew Alcohol and Drugs Cabin Class Dividers Located at Self-help Exit Seat Rows Visibility of Cabin Safety Signs Arming and Disarming Evacuation Slides The Secured Cabin - 'Cabin Secure' Check Passenger Electronic Devices Exits Not Classified as Emergency Exits Cabin Fires In-flight Fires - National Transportation Safety Board Report Restrictions on the Use of Therapeutic Oxygen whilst Fire-Fighting Revision History Page 9

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35 Foreword Status The material contained in this CAP describes 'best practice' means of compliance with EU-OPS and JAR-OPS 3, the operational requirements of the Air Navigation Order (ANO) and International Standards and Recommended Practices (SARPs), contained in Annexes to the Chicago Convention. Operators will need to be able to provide cogent reasons, justified in safety terms, for wishing to adopt an alternative means of compliance. This CAP is primarily aimed at aeroplane and helicopter AOC holders. However, some of the requirements and guidance it contains will also be applicable to other operators. International Civil Aviation Organization (ICAO) Compliance Statement to CAP 789 The Civil Aviation Authority (Chicago Convention) Directions 2007, issued by the Department for Transport (DfT), require the CAA to ensure that it acts consistently with the obligations placed on the UK under the Convention on International Civil Aviation (Chicago Convention) of December Certain topics in this document are published in support of the CAA's discretionary powers contained in the ANO and include requirements based on certain SARPs contained in Annexes to the Chicago Convention. It is the policy of the CAA to have reference to this document when exercising the discretionary powers referred to above and, in particular, it will exercise those powers to ensure the effective implementation of any such requirements based on SARPs. Those requirements are listed below: Chapter 2, paragraph 1.3; Chapter 3, paragraphs and 4.2.2; Chapter 4, paragraphs 7, 8 and 9; Chapter 8, paragraphs 2.8, 7.1, 10.1(c) and 16.2; Chapter 9, paragraphs 3, 6.1 and 6.2; Chapter 12, paragraph 7.5 and 22; Chapter 14, paragraphs 1 and 3; Chapter 15, paragraphs 8 and 9; Chapter 16, paragraph 1.3; Chapter 20, paragraphs 2.5 and 3.1; Chapter 21, paragraphs 4, 13, 14 and 15; and Chapter 24, paragraphs 4.3 and 11. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Requirement Start In the body of the text of CAP 789, Requirements are highlighted by beginning and ending with 'wavy lines' like this. Requirement End ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTE: These requirements are applicable to AOC holders. Some of them are also applicable to other operators, depending on their type of operation. Foreword Page 1

36 Requirements and Guidance It is the policy of the CAA's Flight Operations Division to use the words 'shall' and 'must' when citing requirements. 'Should' is generally used when reference is made to guidance material, or requirements which are not specified. Due to the varied nature of the source documents for the text in this CAP, words such as 'shall' and 'must' are sometimes used where no reference to a requirement is given. Furthermore, 'must' is sometimes used when the requirement which is implied is only applicable to certain operators (e.g. AOC holders). It is intended that the text will be brought into line with the policy in due course. In the meantime, operators should use their judgement in assessing whether words such as 'shall' and 'must' refer to requirements which are applicable to them. Publication of AOC Holder Information To assist the public to identify legitimate AOC holders, the CAA publishes limited UK AOC holder details on its website (at On the AOC Application Form for aeroplane and helicopter operators, the CAA requests the following information for publication: name and, if applicable, trading name; website address or, if not available, address; and aircraft types on AOC. NOTE: Aeroplane and helicopter AOC applicants who do not provide a website address are given the option of either providing an address or withholding their contact information. Aeroplane and helicopter AOC holders may update the details or change options at any time, by contacting FOD.Admin@caa.co.uk. Definitions In CAA publications, where a term is used which is defined in a relevant ICAO Annex or Procedures for Air Navigation Services (PANS) document, that definition will apply unless: the contrary is indicated; or there is a different definition in the ANO or EU Regulations. Differences to ICAO definitions and SARPs are identified in the Aeronautical Information Publication (AIP). Gender References to the masculine gender used for convenience in this document apply equally to the feminine gender, where appropriate. Foreword Page 2