NF Group Vorstellung beim IN-Breakfast

Transcription

1 NF Group Vorstellung beim IN-Breakfast

2 Xapt US/Kanada Who we are. We make IT passionate. Key Facts Founded 2006 Headquarter Austria 9 operative companies employees 120 Mio EUR revenue 2010 Cogent Slovakia New Frontier Slovakia Profinit Czech Republic New Frontier Holding Austria NFS3 Austria Slovakia Grepton Hungary Xapt Hungary Smartupz Poland Saga Adriatics Industries Romsys Romania Banking & Insurance Telecom & Hightech Energy & Utilities Public & Health Industry & Manufacturing Retail, FMCG & Pharma

3 Business & IT offering We make IT successful.

4 Storage & Computing Network & Communications Self services & Mobile solutions Web 2.0 Portals Security & Continuity Saas solutions IT services management Industry solutions ERP & BPM Financial & Risk management CRM & Collaboration Business analytics Information Management Custom solutions Strategy execution management People & Workface management

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6 Ihr lokaler Partner Austria

7 Lösungen Beratung mit Fokus auf Vertrieb, Finanzen und Umsetzung Wir liefern Beratungsleistungen und IT Lösungen, welche Unternehmen nachweisbar bei der Steigerung der Unternehmensleistung unterstützen. ERFOLG Lösungen für das TOP-Management zur erfolgreichen Umsetzung von Unternehmensstrategien Return on SALES Return on EXECUTION Return on FINANCE Return on IT Vertriebs Management CRM Lösungen, Collaboration, Web 2.0, Projekt Management Business Execution Management Goal-, Performance- & Talent-Management, Mitarbeiter Informationsplattform, Recruiting & Nachfolge Management Finanz Management Business Intelligence, e-procurement, e-invoicing, Planung & Budgetierung MySaaS - Ihre individuelle entwickelte Anwendung - MyDeveloper

8 The Ultimate Customer Engagement Engine The Ultimate Customer Engagement Engine.

9 What is the problem? Customer Communication Tools Aggressive: Phone: immediate but invasive personal but noreply and spam Passive: Customer Service Portal: low engagement but on-demand Facebook: effortless for the customer but public

10 What is the problem? There is no other immediate, personal, ondemand and effortless communication and collaboration way for businesses to work together or clients to work with businesses besides . How can we improve this situation?

11 What is Discourse? Discourse makes it insanely easy to create engaging, personal, on-demand and effortless communication and collaboration workspaces for your customers or partners. It speeds up feedback gathering, problems resolution, opportunities management and makes sure that everyone is on the same page during projects and Makes Your Customers Feel Special.

12 Workgroups for Departments Workgroups are full of workspaces. Using template system you can create personalized extranet workspace in 3 second filled with your services info. Want a feedback? It ll be dead simple for your prospect!

13 Workspace in 3sec. More information for your customers. Personalized. Using template system you can create personalized extranet workspace in 3 second filled with your services info. Want a feedback? It ll be dead simple for your prospect!

14 Overload no More Multiple Workspaces at the Same Time. You can track very easily multiple workspaces at the same time. Want to respond to the client? It takes just seconds!

15 Extranet in 3sec. Client View. Simple. Beautiful. Effective. Your customer has two way communication channel and all the information to make a buying decision. You have real-time pipeline analytics.

16 Extranet in 3sec. Themes. Open Invite. Templates. Notifications.

17 Daily & Weekly Digest Every Message Makes a Statement With your avatar, and link to immediate context and history of the conversation your customers are impressed and never feel lost. Want to respond? Just hit reply in your client!

18 Send & Share Customers Never Feel Lost Again If you want to jump to the whole conversation just click on the link provided in an . Conversations are stored in case folders. Each response sent via is automatically attached to the conversation

19 Full Text Search Find information in seconds. Every piece of information there is in your workspaces you can now find in one simple step. Just type first letter of the searched query and we will instantly present you a search result.

20 Your Client as Part of the Social Graph

21 Your Client as Part of the Social Graph Automatically Find your Client in the Social Graph Social Graph is all about connections between you, your customers and their friends. Use your customers as a social proof for the new ones. Use their friends for upsell.

22 Gemeinsame Business Möglichkeiten o o o Business Partner für den CEE Raum ( Implementierung, Rollout, Support, GU, ) Development Partner ( nutzen Sie unsere Development Ressourcen) Gemeinsame Produkte entwickeln ( Umsetzung von Ideen) o Testen Sie Smartupz ( new Version soon) Visitenkarte => ab Verfügbarkeit Zugang zu Testzwecken Nutzen Sie es für Ihr Business Teilen Sie uns Produkt Feature Wünsche mit Überlegen Sie sich als Partner Geschäftsideen für Ihre od. gemeinsame Kunden Fragen?

23 Vielen Dank!

24 We make IT work.