+ Even voorstellen Barry Derksen, Directeur BITTI B.V., Bedrijf met 10 toppers op : benchmark, advies, audit en interim/ project management

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1 Business & IT alignment ABC...van WORST practices! Barry Derksen + Even voorstellen Barry Derksen, Directeur BITTI B.V., Bedrijf met 10 toppers op : benchmark, advies, audit en interim/ project management > 15 jaar interim management en project mngt. ervaring Docent bij VU, Saxion, Erasmus, UvA en diverse andere Regelmatig op de bühne Auteur van > 10 boeken en > 100 artikelen 5 titels en nog 2 te gaan (en dan ben ik klaar ) twitter.com/bittinl Promovendi VU Business & IT alignment vs. Outsourcing 3 zonen (the good,the bad & the chill), 1 vrouw, snowboarder, fitness, oud turner en niet onverdienstelijk hobby-belegger Uit 1971 slecht portjaar.holistisch gezien logisch, immers Maxima..is net zo oud als ik / twitter.com/bittinl 1

2 Business & IT Trends Institute 04/07/2011 De kern van business & IT alignment Sourcing vraagstuk is het dichten van de ruim 20 jaar bestaande Lacune. Alignment model van Prof.dr. J.Luftman (Stevens Institute,) +handvat voor verbetering & worst practices analyse Communicatie Toegevoegde waarde Governance Business & IT alignment verhogen performance & rendement Partnership / twitter.com/bittinl Scope & Architectuur Competenties Source Prof. Dr. Jerry Luftman, Paul Wilkinson 2

3 + De juiste positie van IT De afdeling voorheen bekend als IT Waar is uw IT organisatie in de waarde keten? Op naar blending IT: Marketing van IT Toegevoegde waarde van IT afdeling in de keten Intelligent governance Extreme makeover van de CIO Temmen van de architecture dynamics Nieuwe competentie landschap Things will change...plan for IT + IT Afdeling consumenten feest op IT... Nicholas Carr: IT (department) doesn t matter. Or does it? Spend less and less on IT Not want to lead in IT related matters, but rather follow Not try to innovate with IT Of... N L expectations NL USA Europe Asia /Australia Cloud Business Intelligence Business Intelligence ERP Cloud Computing Green data centre Virtualization Virtualization Business Intelligence Mobile & wireless applications BPM (business Process Mngt.) The new way of working ERP Cloud computing Virtualization The new way of working SOA Continuity planning/disaster recovery Microsoft upgrade SaaS SaaS Microsoft upgrade cloud computing BPM Networks/communications...Consumerization is a driving force behind (internal) IT department meltdown / twitter.com/bittinl 3

4 +Het dillemma van veel IT organisaties... Trust me I m from IT + Communication Global: 3,1 NL: 2,6 Marketing of IT Eliminate TLA: If we can t convince them, we ll confuse them From 17,576 to 456,976...just by using FLAA Start effective communication Understand the business (they don t have to understand you) Qualify the stakeholders Bring your boss Get a business coach Yes...accept the Ipad..ÍT s great Everyone in IT is a communicator / twitter.com/bittinl 4

5 + Value of YOUR spot in the chain Added value Global: 3,1 NL: 2,1 IT s the money, stupid... When the going gets tough, they will cut your budget Service Level Agreed to what???? From cost benchmarks (TCO) to value of IT (it s the business) From balanced scorecard 5 to blended.. Levels Predictabilit y In Out Partnership Partnership Bron: Bart Stofberg / twitter.com/bittinl 5

6 Scope & Architectuur + Bron: Jan Truijens + The department previously known as IT- the CIO crisis Worst career moment: th worst job...it manager (behind phone sex operator and ferry cabin cleaner) Nowadays permanent midlife crisis Future CIO: Clever Crossing the chasm Business issues / impact Is not called CIO... business IT How long has your CIO held his position? / twitter.com/bittinl 6

7 + Extreme makeover CIO 10% 6% 4% How CIO s (should) spend their time? 7% 7% 12% 12% 11% 12% 9% 7% 5% 11% 9% 10% 17% 18% 11% CIO 1.0 Recognition Control Nerds Frameworks Intravert Silos Closed Upgrade Know cost 11% 12% 13% 10% 11% CIO 2.010% Fusion Risk Hybrids Culture Extrovert Mashups Open Evolve Feel Value + Where is YOUR IT organisation in the value chain Current Role and Future ambition Fusion Alignment Collaboration Recognition Islands ICT is incorporated in the business Common goals & processes Fusing activities & priorities ICT as business enabler Mutually respected added value Awareness of dependencies Separate worlds Limited awareness of dependencies between business & IT / twitter.com/bittinl 7

8 + Plan for changing Strategic Islands Recognition Collaboration Alignment Fusion Tactical Operational Findings Contact informatie: BITTI bv. Tel Barry Derksen MSc MMC CISA CGEIT RI Mob: / twitter.com/bittinl 8