PC Requirements. System Requirements for Munis Version Munis Version

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1 PC Requirements Minimum* Recommended Operating System 32-bit Windows 7 64-bit Windows 8.1 or Windows 10 Memory 2 GB RAM 4+ GB Disk Space 50 MB 200 MB Screen Resolution 1024 x x 800 *NOTE: Meeting the minimum PC requirements will ensure the Tyler applications will operate, but will not guarantee performance. All performance and benchmark testing is done with PC s that meet (or exceed) the recommended hardware configuration. Required PC Software / Components: Microsoft.NET Framework v3.5 SP1 (not needed with web client) Microsoft.NET Framework v4.5.1 (used with Tyler Cashiering v3.1) Microsoft Silverlight 5.1 (used with some Central Applications) Java Runtime Edition 8 (only used with some Tyler Content Manager scenarios - not needed with web client) Supported Web Browsers Microsoft Internet Explorer 11 *recommended Chrome version 47 (auto updates enabled HTML5 only see note below) Page 5 of 13

2 Required PC Browser Settings 1) Application server URL s must be in the Internet Explorer local intranet zone or trusted sites zone. If using trusted sites zone, please make sure to ensure Automatic login is set. This is a requirement for using either Internet Explorer or Chrome (since Chrome looks to these settings for automatic authentication). 2) The Munis Version application requires that Internet Explorer is not set for compatibility view. Under the cog in the upper right hand corner, choose compatibility view settings ** NOTE: if you have applications that do require Internet Explorer to be run in compatibility view, please add them separately. 3) Google Chrome is expected to remove support for the Microsoft Silverlight plug-in starting in April of This will affect Munis applications which require Silverlight, such as certain Dashboard Centrals applications. More information regarding this decision by Google can be found here: For users who need to use applications currently available only in Silverlight, we recommend using Internet Explorer. Page 6 of 13

3 Supported Microsoft Office Versions 32 bit Microsoft Office bit Microsoft Office bit Microsoft Office 2010 Microsoft Office 365 Note: Microsoft Office365 is a subscription based version of the Office suite with several subscription plans offering various options. A subscription including the Office desktop version is required to take advantage of the following advanced Office integration with Munis: The Munis Next Year Budget Entry (NYBE) for Excel is a Microsoft Excel add-on allowing department managers and those responsible for maintaining budgets. Using a web service to the Munis application, this add-on allows users to download, modify and upload budgetary information directly from Microsoft Excel without ever opening a Munis application screen. This add-on is only available for Microsoft Excel (2010 and higher) on Windows platforms. Microsoft Excel desktop client is required to create connections with Munis Data Cubes and is recommended to view these reports. SharePoint Excel Services, which requires Microsoft SharePoint Enterprise, can be used as an alternative to view these reports. Microsoft Word desktop client is required for Munis Mail-Merge functionality. Microsoft Excel and Word desktop clients are also recommended for Export to Excel and Export to Word functionality, however users can save these exports and open in any program compatible with these formats (e.g. Excel Online, Google Sheets). Munis can use most services to send notifications. Microsoft Exchange is required for the following advanced functionality: Automated scheduling in areas such as Scheduler Central for Permitting, Work Orders and Utility Service Orders as well as Work Order Facilities room reservations Automated archiving of s initiated from the Munis system to Tyler Content Manager Appointment creation on records directly from the Munis client services included with Office365, also known as Exchange Online, is also supported. Exchange Online must be integrated with the same on premise Active Directory environment used with the Munis. SharePoint Online is not supported with the Munis solution at this time. More information on Office365 subscription plans can be found here: Page 7 of 13

4 Apple MAC Support Apple MAC machines are supported with the Tyler Dashboard application using HTML5. There are some limits to Munis functionality, so please refer to the client options document on our knowledgebase that details what features will not work with this configuration: Apple MAC Hardware Requirements Minimum* Recommended Operating System OS X 10.9 OS X Processor 1.8 Ghz Intel 2.5+ Ghz Intel Memory 2 GB RAM 4+ GB Disk Space 50 MB 100 MB Screen Resolution 1024 x x 800 *NOTE: Meeting the minimum requirements will ensure the Tyler applications will operate, but will not guarantee performance. All performance and benchmark testing is done with PC s that meet (or exceed) the recommended hardware configuration. Supported MAC PC Web Browsers Safari 9.0 (with auto-updates enabled) Safari 8.0 (with auto-updates enabled) Required Software / Components: Microsoft Silverlight 5.1 (used with some Central Applications) Microsoft Office for MAC 32 bit Microsoft Office bit Microsoft Office 2011 ** NOTE: Microsoft Office 2016 and 2011 for MAC does not support any connections to SQL OLAP cubes. Due to this Microsoft limitation, MAC users will not be able to access our Tyler Cubes. Page 8 of 13

5 Munis Mobile System Requirements The following modules have been developed either specifically for mobile devices or have a mobile component. Please be aware that there are a variety of devices on the market and not all of them are tested on a regular basis. If you are interested in learning more about our mobile product offerings, please visit our Tyler Knowledgebase or contact your account representative for a demonstration. MOBILE SUPPORT SUMMARY Functionality Windows 8/RT Tablet Windows Phone ipad iphone Mobile device with and browser ESS Time Off Approvals X X X X X Munis Field Inspector X X Munis Self Service X X Munis Workflow X X X X X Munis Work Orders X Tyler Dashboard (6.3) System Requirements The following Operating Systems and databases are supported for the Tyler Dashboard v6.3 Application. Please note that not all of our customers own this module. If you are interested in learning more about our role tailored Dashboard product offering, please visit our Tyler Knowledgebase or contact your account representative for a demonstration. Tyler Technologies recommends Microsoft Windows Server 2012 R2 Supported Operating Systems 64 bit Microsoft Windows Server 2012 R2 Standard & Datacenter 64 bit Microsoft Windows Server 2012 Standard & Datacenter 64 bit Microsoft Windows Server 2008 R2 Standard & Enterprise Supported Databases 64 bit Microsoft SQL Server 2014 Standard & Enterprise 64 bit Microsoft SQL Server 2012 Standard & Enterprise NOTE: SharePoint Enterprise is required to use extended services such as SharePoint Excel Services. Page 9 of 13

6 Munis Self Service System Requirements The following Operating Systems are supported for the Munis Self Service Web Server. If there are any questions regarding your current OS version, please call OSDBA Support at as they will be able to offer contracted customers a pro-active check of your system. Tyler Technologies recommends Microsoft Windows Server 2012 R2 Supported Operating Systems 64 bit Microsoft Windows Server 2012 R2 Standard & Datacenter 64 bit Microsoft Windows Server 2012 Standard & Datacenter 64 bit Microsoft Windows Server 2008 R2 Standard & Enterprise NOTE: Munis Self Service has no specific database version requirements. Munis Self Service requires Microsoft Internet Information Server (IIS) for the web server. Supported Web Browsers Microsoft Internet Explorer (most common versions supported by Microsoft) Chrome (most common versions supported by Google) Safari (most common versions supported by Apple) FireFox (most common supported versions) Tyler Content Manager (2015.4) System Requirements The following Operating Systems and Databases are supported for the Tyler Content Manager product. If there are any questions regarding your current OS version, please call OSDBA Support at as they will be able to offer contracted customers a pro-active check of your system. Tyler Technologies recommends Windows Server 2012 R2 and SQL Server Supported Operating Systems 64 bit Microsoft Windows Server 2012 R2 Standard & Datacenter 64 bit Microsoft Windows Server 2012 Standard & Datacenter 64 bit Microsoft Windows Server 2008 R2 Standard & Enterprise Supported Databases 64 bit Microsoft SQL Server 2014 Standard & Enterprise 64 bit Microsoft SQL Server 2012 Standard & Enterprise PC Requirements ** NOTE: A dedicated scanning machine must meet the recommended PC server specifications (or better). For additional information, please see the Munis PC requirements (page 5). Page 10 of 13

7 Intranet Zone Setup This needs to be set so that individuals do not need to re-enter login credentials when moving between Munis modules. a. Within Internet Explorer, navigate to Tools > Internet Options > Security Tab b. Select the Local intranet zone > Sites > Advanced > Add this website to the zone: *.nccohio.org (That is: asterisk dot nccohio.org with no spaces.) c. Select Add > Close > OK until you are exited from the Internet Options Note: For optimal view of the NCC website, we recommend also adjusting the Compatibility View Settings in IE. Navigate to Tools > Compatibility View Settings and uncheck the box to Display intranet sites in Compatibility View.

8 Custom Tyler Munis Silverlight Permissions Installer The customer Tyler Munis Silverlight Permissions Installer is available on this webpage, under the Technical Information section: It is a typical install process with no surprises. When prompted for the TCM Server Name or IP address, enter: