ReStore Assistant Manager

Transcription

1 ReStore Assistant Manager Job Description: Assists the Manager in certain administrative and operational functions of the SIHH ReStore. Assists the Manager in achieving operational, financial, administrative, volunteer and customer goals. Responsibilities: 1. Opening and closing of the ReStore for scheduled daily hours. General oversight of store operations and volunteer management in coordination with other team managers. 2. Working closely with the Volunteer Coordinator to attract and retain volunteers by: a. Developing a daily and weekly schedule of volunteers with assigned times and areas/tasks. Track volunteer hours monthly by volunteer type. b. Developing and updating training program for new volunteers; personally training new volunteers or assigning a volunteer staff member to train the new volunteers. 3. Assist ReStore Director in developing and implementing marketing and public relations campaigns for increasing donations and sales. 4. Maintain the Volunteer Manual and job descriptions and assignments under the direction of the ReStore Manager and the Volunteer Committee. 5. Oversee display and organization of showroom sales areas jointly with Warehouse Manager to ensure all items are properly priced and ticketed for sale. 6. Assist warehouse staff as required to maintain orderly flow of items in warehouse and outside yard. 7. Oversee selection and pricing of collectible items in-store and on-line. 8. Oversee and maintain daily/weekly Task assignments and records. 9. Maintain accurate mailing list of donors and customers. 10. Achieve excellent customer, donor and volunteer ratings. Skills & Qualifications 1. Computer knowledgeable; including Microsoft Word & Excel (PowerPoint a plus). Must have willingness to learn other programs as needed. 2. Self-motivated, reliable and enthusiastic. Enjoy working with people from diverse backgrounds. 3. Ability to handle and defuse challenging situations with tact. Excellent communication and conflict resolution skills. 4. Commitment to safe working environment. 5. Ability to provide leadership and supervision to staff and volunteers while also having the ability to perform most tasks in the absence of staff or volunteers. 6. Ability to operate office equipment including copiers, fax machines, etc. 7. Minimum two years work experience, preferably one year in a management role.

2 ReStore Driver and Ambassador Description: This position is responsible for the pick-up of merchandise from donors, safely packing the merchandise in the ReStore truck and trailer, returning to ReStore and unpacking merchandise. The ideal candidate will have excellent soft skills and serve as an Ambassador to the Habitat ReStore mission. Responsibilities: 1. General Duties Load and unload all donated materials Screen for product usability. Constant communication with the ReStore Director regarding Occasionally supervising volunteers, making their experience meaningful. Drive vehicles to pick-up and deliver donated goods Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers. Operate forklift Answer telephone and provide ReStore information, directions, meeting the caller s needs. Daily cleaning and straightening of ReStore drive-thru, keeping it neat and clean. Screen for product usability when donors call or bring in donations. 2. Required Skills / Experience Knowledge and experience in retail logistics Excellent driving record with drivers license Must be a good listener and be able to engage in well-considered discussions. Must have good anticipatory abilities and personally act on same as need arises. Must be willing to understand the big picture of the HFHA ministry and know that ReStore is only a part of the larger goal. Ability to lift pounds. Ability to spend majority of the day standing or moving about ReStore. Work may require climbing ladders, considerable standing, bending, kneeling, and reaching in awkward and tiring positions. Minimum of six months work experience.

3 Data Coordinator Description The Database Coordinator under the direction of the Development Director, is responsible for all aspects of the development database. The Data Coordinaor helps Habitat achieve its mission by maintaining the integrity of the database, recording and acknowledging all gifts, maximizing the effectiveness of Sage 50 software, and helping the development staff track, analyze and report fundraising activities under the directives of the Development Director and within all established policies and guidelines. Essential Functions: 1. Enters all gifts to Habitat, acknowledging them according to the protocol established in the annual stewardship plan and transferring them to the business office in compliance with established standards. 2. Produces and mails quarterly pledge statements/reminders. 3. Maximizes Sage 50 capabilities to segment, track and analyze the effectiveness of fundraising strategies. 4. Writes and maintains a policies and procedures manual for the use of Sage Develops and follows a consistent data base maintenance program. 6. Leads development reporting, helping the development staff access donor information as needed to support the overall development plan and the needs of the board and volunteer committees. Reporting will include standard monthly reporting, quarterly reconciling with the business office, and others as needed. 7. Produces mailing lists (physical and electronic) in support of all communications efforts and special event invitations. 8. Researches potential funders, donors or volunteers as directed by the Development Director. 9. Keeps letterhead and other branded collateral materials on hand, organized, and in stock. 10. Supports the development staff in other projects/events as needed. 11. Participates in training and/or continuing education events and seminars to keep current with best practices in resource development and innovations in Sage 50 Qualifications: 1. Bachelor's degree in communications, human services, English, journalism or related area. 2. Three or more years of database management experience, preferably in the non-profit sector and specifically with Sage Advanced knowledge of Microsoft Office Suite. 4. Advanced spreadsheet and computing skills. 5. Effective written and verbal communications and interpersonal skills. 6. Knowledge of basic fundraising principles and practices. 7. Ability to meet deadlines and to encourage and support staff. 8. Attention to detail and commitment to strengthening development efforts through the use of a high-quality database management strategy. 9. Ability to establish and maintain excellent working relationships with supervisor, co-workers, and other Habitat staff. 10. Must have commitment to the Habitat mission and uphold its values and ethics.

4 Community Relations Specialist This position will serve as an advocate for Hartford Area Habitat for Humanity to build and maintain positive relationships with the public. Organizational Communications Assists the company in the creation and delivery of news and other information to both the internal and external population. (i.e. press releases, brochures, marketing material, and websites) Networking with various community groups and influential community leaders. Coordinate relations and contacts with community groups and be abreast of the latest situations in the area by proactive visits. Coordinate programs and projects at community level with representatives. Ensure support to communities for effective implementation of community plans. Support communities in the process of participatory planning, managing, monitoring, and evaluating sustainable development projects. Assist with other company projects at the direction of the Executive Director. Qualifications: High degree of organization Excellent written and verbal communication skills Must have an energetic, outgoing personality, and enjoy public speaking and events Experience and proficiency with MS Office Suite (Outlook, Word, Excel, and PowerPoint) Please send resume to with salary history.

5 Graphic Design Artist SUMMARY: Design and create graphics for promotions, events, and computer generated signage. Work together with other team members to assure that all objectives and goals of the affiliate are met or exceeded. DUTIES: - Provide excellent customer service and address needs of customers in a timely and effective manner. - Maintain and produce signage for all departments, adhering to Habitat for Humanity brand standards. - Maintain visual quality and consistency for all events -Monthly updates to website and social media pages. - Create flyers and other marketing materials as needed, within regional graphic guidelines. REQUIREMENTS: - Previous experience as a graphic designer and/or marketing associate - Strong hand lettering, illustration and graphic design skills. - Proficient Adobe In Design, Adobe Photoshop Adobe Illustrator, Excel and Filemaker Pro. - Good problem solving skills, and ability to prioritize and multi-task in a fast paced environment. - Excellent communication skills. - Superior spelling and writing skills - Ability to deliver information in a clear and respectable manner to fellow team members, customers and vendors.

6 Construction Crew Leader Job Summary: Facilitates the construction of new homes as well as the refurbishment of existing homes. Train, supervise and motivates volunteers and groups to ensure a positive experience on each project site while also ensuring OSHA safety standards are met and that each home is built according to the plans from start to finish or refurbished to meet local codes. Preferred Qualification: 3-5 years Construction contractor background Connecticut Contractors License Supervisory and volunteer management experience Highly organized multi-tasker Very positive, team player with ability to motivate and lead Ability to accommodate flexibility in hours to be on work site each Saturday and during the week when needed (retired persons are welcome to apply) Employee must have cell phone and daily access and proficiency in office equipment such as computer, printer, phone, copiers, calculator, and fax machine. Ability to work well and communicate effectively with individuals from diverse backgrounds with varying degrees of construction experience, from zero to licensed. Valid driver's license and reliable transportation Minimum high school diploma or equivalent required Job Duties include (but are not limited to): Be responsible for the day s schedule, job safety and maintaining the quality of workmanship Inspect the work of all volunteer labor on a constant basis Work with volunteers to keep them on task Maintain community appearance Stay abreast of current construction standards and local codes Compensation: contract position on a project by project basis. Satruday is the primary work day, plus weekdays for prep and other projects as assigned. Hourly rate estimated on a project by project basis.

7 Position: Office Manager Requirements/ Skills: Must be team oriented, organized, able to meet deadlines and able to be skilled in computer use (word, excel, power point). Must be able to appropriately prioritize tasks and responsibilities and manage multiple projects simultaneously. Must be able to articulate the organizations mission, values and goals. The ability to work effectively with a diverse group of people and the ability to represent and have an understanding of our mission. Valid driver s license, reliable transportation and willingness to travel as needed are required. Office Administration Answer the telephone (including the answering machine), greet/direct office visitors. Order/purchase office supplies as needed within budget guidelines. Maintain office equipment, service contracts and handle service issues Keep ED updated on all pertinent events and issues Maintain a clean, well-organized and professional work place. Knowledge of Sage 50 and fundraising databases Committee and Board Relations and Assistance Compile staff, Board of Director and committee membership lists and assure they are accurate and up to date. Distribute as needed. Collect committee reports, send out needed reminders, collate board meeting packets and assist in board meeting or their preparation as requested. Office Volunteer Management Arrange and oversee volunteers in the office as needed. Monitor their work, safeguard the quality, provide feedback as needed and terminate if necessary. There will be other duties as assigned as needed. The office manager will be expected to assist with fundraising, affiliate and volunteer recognition events