Qualification Snapshot CIH Level 3. Governance (QCF) The qualification is supported by Asset Skills, the Sector Skills Council for Housing.

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1 Qualification Snapshot CIH Award in Governance in (QCF) Housing The Chartered Institute of Housing (CIH) is an awarding organisation for national qualifications at levels 2, 3 and 4. CIH is the leading awarding organisation for housing qualifications and we are dedicated to providing the highest quality, relevant and up-to-date qualifications for everyone in housing. Equipping your housing professionals with key skills and expert knowledge, with an accredited qualification from CIH, will drive improvement and add value enabling your organisation to compete more effectively. The qualification is a vocationally related qualification for the housing sector, which is broadly equivalent / comparable in standard to an A-level or NVQ. The qualification is supported by Asset Skills, the Sector Skills Council for Housing. The qualification reference number is 501/1181/4 Regulation start date: 01/09/2010 Qualification review date: 31/08/2015 THE QUALIFICATION AIMS TO enhance the skills of active residents to enable them to participate fully in the development, management and assessment of housing services for communities, prepare learners for further study and/or employment. THE QUALIFICATION IS SUITABLE FOR LEARNERS aged 19+, working or resident in the UK and Ireland, residents, tenants and frontline housing workers with a specific interest in community action, that already have a level 2 qualification and/or experience of being an active tenant or working in housing. 9/1/2013 CIH Awarding Organisation CIH 2013

2 Qualification Snapshot CIH Award in Governance in Housing (QCF) QUALIFICATION RULES OF COMBINATION Qualification title: The CIH Award in Governance in Housing (QCF) Credit value: 12 Minimum credit to be achieved at or above the level of the qualification: 12 Learners must achieve a minimum of 12 credits in order to be awarded the qualification. There are three mandatory units. The recommended guided learning hours for the qualification are 90. It may be delivered in more or fewer hours according to the centres approval to deliver the qualification. The qualification is graded on the basis of Pass / Refer / Fail only. The qualification is not eligible for an aegrotat award. THE QUALIFICATION CONTAINS THE FOLLOWING MANDATORY UNITS, 12 CREDITS MUST BE ACHIEVED FROM THIS GROUP: UNIT TITLE CREDITS LEVEL PAGE The Regulatory Framework for Housing Unit number H/602/1257 The Role of the Governing Body of a Housing or Community Organisation Unit number F/602/1296 Resident Participation in Performance Management Unit Number M/602/1309 CIH 2013 Page 2

3 Qualification Snapshot CIH Award in Governance in Housing (QCF) THE UNITS CIH Awarding Organisation Unit RPM02 The Regulatory Framework for Housing Credit Value 4 Unit Ref Num. H/602/1257 Learning Outcomes Assessment Criteria 1. Understand the standard setting and regulatory system for social housing in the UK. 1.1 Describe the role of government, and other organisations in setting standards and regulating social housing in the UK home countries. 1.2 Explain the powers and sanctions available to regulators, and how they are applied in practice. 2. Understand how residents can use information on Good Practice in housing management and maintenance to improve housing services. 3. Understand the regulators expectations for resident participation and equality and diversity. 2.1 Explain national and local sources of information on Good Practice in housing. 2.2 Explain how housing organisations have made use of Good Practice guidance to improve housing services. 3.1 Summarise the information that affordable housing organisations provide to residents and the regulators. 3.2 Evaluate the practice of a housing organisation against the regulators published standards. Additional Information about the unit Unit purpose and aims This unit will equip learners with the knowledge of the regulatory framework for housing, and how it applies to different housing organisations. Details of the link between the unit and relevant national occupational standards or other professional standards or curricula Asset Skills 2008 Housing NOS H3 01 Promote safe, ethical and sustainable practice in your area of responsibility H3 16 Help customers to identify and access development opportunities Level 4 skill H4 01 Ensure compliance with legal, regulatory, ethical and social requirements. CIH 2013 Page 3

4 Qualification Snapshot CIH Award in Governance in Housing (QCF) The Regulatory Framework for Housing Assessment requirements or guidance specified by a sector or regulatory body Support for the unit from a sector Asset Skills skills council or other appropriate body Location of the unit within the subject/sector classification system Name of the organisation submitting the unit 01.4 Public services Chartered Institute of Housing (CIH) Awarding Organisation Unit guided learning hours 30 Exemptions CIH 2013 Page 4

5 Qualification Snapshot CIH Award in Governance in Housing (QCF) CIH Awarding Organisation Unit RPM04 The role of the Governing Body of a Housing or Community Organisation Credit Value 4 Unit Ref Num. F/602/1296 Learning Outcomes Assessment Criteria 1. Know the legal and regulatory framework governing housing or community organisations. 1.1 Summarise the legal framework governing housing or community organisations. 1.2 Summarise the regulatory framework governing housing or community organisations. 2. Understand the role and responsibilities of the Governing Body in the governance of a housing or community organisation. 3. Know the Governing Body s operational responsibilities. 2.1 Explain the role and responsibilities of the Governing Body in the governance of the organisation. 2.2 Explain how the Governing Body is accountable to the community and its customers. 2.3 Describe the Governing Body s role in ensuring compliance with regulatory requirements. 3.1 Describe the Governing Body s role in determining complaints. 3.2 Describe the Governing Body s role in the recruitment and appraisal of senior staff 3.3 Describe the Governing Body s role in employment, remuneration, disciplinary and grievance procedures. 3.4 Describe the Governing Body s role in fulfilling its health and safety responsibilities. Additional Information about the unit Unit purpose and aims This unit will examine the environment and regulatory framework that shapes the role of the Governing Body in an incorporated organisation. It will also analyse the work of the Governing Body in practice. CIH 2013 Page 5

6 Qualification Snapshot CIH Award in Governance in Housing (QCF) The role of the Governing Body of a Housing or Community Organisation Details of the link between the unit and relevant national occupational standards or other professional standards or curricula Asset Skills 2008 Housing NOS Level 3 H3 01 Promote safe, ethical and sustainable practice in your area of responsibility Asset Skills 2008 Housing NOS Level 4 H4 01 Ensure compliance with legal, regulatory, ethical and social requirements. Assessment requirements or guidance specified by a sector or regulatory body Support for the unit from a sector skills council or other appropriate body Location of the unit within the subject/sector classification system Name of the organisation submitting the unit Asset Skills 01.4 Public services Chartered Institute of Housing (CIH) Awarding Organisation Unit guided learning hours 30 Exemptions CIH 2013 Page 6

7 Qualification Snapshot CIH Award in Governance in Housing (QCF) CIH Awarding Organisation Unit RPM08 Resident Participation in Performance Management Credit Value 4 Unit Ref Num. M/602/1309 Learning Outcomes Assessment Criteria 1. Understand the role of residents 1.1 Describe how housing organisations in improving the performance of measure their performance. housing organisations. 1.2 Explain how, and when, residents can contribute to the measurement of performance of a housing organisation. 2. Know how to collect performance management information about housing services. 3. Know how residents can contribute to the improvement of the delivery of housing services. 2.1 Describe methods for residents to collect performance information including: How services are delivered; The standard of services, and Satisfaction with housing services. 2.2 Explain the strengths and weaknesses of information produced by the different methods. 3.1 Interpret performance information including information on equality and diversity. 3.2 Use performance management information to make recommendations for improvement. Additional Information about the unit Unit purpose and aims This unit will enable learners to understand a variety of different methods to assess the performance of housing organisations. Details of the link between the unit and relevant national occupational standards or other professional standards or curricula Asset Skills 2008 Housing NOS H3 20 Develop and promote customer involvement in the organisation. Asset Skills 2008 Housing NOS Level 4 H4 01 Ensure compliance with legal, regulatory, ethical and social guidance. CIH 2013 Page 7

8 Qualification Snapshot CIH Award in Governance in Housing (QCF) Resident Participation in Performance Management Assessment requirements or guidance specified by a sector or regulatory body Support for the unit from a sector skills council or other appropriate body Location of the unit within the subject/sector classification system Name of the organisation submitting the unit Asset Skills 01.4 Public services Chartered Institute of Housing (CIH) Awarding Organisation Unit guided learning hours 30 Exemptions CIH 2013 Page 8