Core. Apprenticeships Directory

Transcription

1 Core s Directory 1

2 Amazing s Begin Here We are determined and committed to help learners achieve their potential through s. We have developed a range of s at advanced and intermediate level. We also offer a small, but increasing number of higher level s. With our huge range of funded qualifications from Entry level upwards, you will be able to design routes for learners from pre-employment right through to s. In addition, our Personal and Professional Development packages can ensure that you develop bespoke training packages to meet the needs of employers. We offer s across a growing range of sectors Currently they are: Accounting Business and Administration Customer Service Facilities Services Health and Adult Social Care Marketing Retail and Retail Management Sales Supply Chain Team Leading and Management Warehousing and Storage Supporting you Here at Gateway s we are dedicated to providing customer service at its best ensuring learners are at the heart of everything we do. In doing so, we will always support you in the delivery of our s as well as being committed to ensure the administration and quality assurance processes are easy to follow and understand. Our online portal allows you to register learners and claim certificates at your convenience. Online guidance is available and a customer service officer is at the end of the line if you would rather speak to someone. enquiries@gatewayqualifications.org.uk Tel: Gateway s, Gateway House, 3 Tollgate Business Park, COLCHESTER CO3 8AB

3 Contents Page Amazing s Begin Here 02 Navigator 05 Components Your guide to s 07 Accounting 09 Intermediate Level in Accounting 10 Business and Administration 11 Intermediate Level in Business Administration 12 Advanced Level in Business Administration 13 Higher Level in Business and Professional Administration 14 Intermediate Level in Customer Service 15 Advanced Level in Customer Service 16 Advanced Level in Management 17 Intermediate Level in Team Leading 18 Facilities Management 19 Intermediate Level in Facilities Services 20 Advanced Level in Facilities Management 21 Health and Social Care 23 Intermediate Level in Health and Social Care (Pathway 1: Adult Social Care) 24 Advanced Level in Health and Social Care (Pathway 1: Adult Social Care) 25 Intermediate Level in Health and Social Care (Pathway 2: Health) 26 Advanced Level in Health and Social Care (Pathway 2: Health) 27 Higher Level in Care Leadership and Management 28 Hospitality and Catering 29 Intermediate Level in Hospitality (Pathway 1: Hospitality Services) 30 Intermediate Level in Hospitality (Pathway 2: Food and Beverage Service) 31 Intermediate Level in Hospitality (Pathway 3: Housekeeping) 32 Intermediate Level in Hospitality (Pathway 4: Front of House Reception) 33 Advanced Level in Hospitality Supervision and Leadership (Pathway 1: Hospitality Supervision and Leadership) 34 Advanced Level in Hospitality Supervision and Leadership (Pathway 2: Hospitality Retail Outlet Supervision) 35 Logistics 37 Intermediate Level in Supply Chain Operations 38 Advanced Level in Supply Chain Management 39 Intermediate Level in Warehousing and Storage Warehouse Operative 40 Advanced Level in Warehousing and Storage Warehouse Operative 41 Retail and Commercial 43 Intermediate Level in Retail (Pathway 1: Retail) 44 Intermediate Level in Retail (Pathway 2: Specialist) 45 Advanced Level in Retail (Pathway 1: Sales Professional) 46 Advanced Level in Retail (Pathway 2: Visual Merchandising) 47 Advanced Level in Retail (Pathway 3: Management) 48 Advanced Level in Retail (Pathway 4: Multi-Channel Retail) 49 Higher Level in Retail Management 50 Sales and Marketing 51 Intermediate Level in Sales and Telesales 52 Advanced Level in Sales and Telesales 53 Advanced Level in Social Media and Digital Marketing (Pathway 1: Social Media) 54 Advanced Level in Social Media and Digital Marketing (Pathway 2: Digital Marketing) 55 Trailblazers 57 3

4 Navigator

5 Navigator How to use the pages You will find everything you need to know about our s in this easy to read guide. 1 Business Accounting and Administration Intermediate Level in Accounting Full Overall Price (CQ, FS): 110 Without (CQ): 80 Accounts Assistant/Clerk Cashier Credit Control Clerk Finance Assistant Purchase Ledger Clerk Sales Ledger Clerk org.uk This framework is designed to meet the needs of employers of all sizes across the public, private and not-for-profit sectors. It will attract new talent into accountancy and will help to up-skill the workforce to meet employer skills priorities. Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include maintaining relevant financial records (both manual and computerised) and ensuring the proper handling and control of all cash transactions, or performing any combination of calculating, posting and verifying duties to obtain financial data for use in maintaining accounting records. A Cashier is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. A 2 3 Credit Control Clerk maintains a number of sales ledger accounts, with involvement in the entire ledger process, from assisting new customers for credit limit, through to debt collection and cash allocation. A Finance Assistant s duties may include accruals and prepayments, assisting in the processing of financial transactions and in the provision of financial information and producing monthly income cost reports. A Purchase Ledger Clerk s role may include generating internal invoices to authorise payments, coding and checking invoices, working out any additional VAT payments on top of the basic costs, paying out money via BACS or by cheque, checking and reconciling supplier statements and filing invoices and statements. A Sales Ledger Clerk s duties may include setting up new clients, producing invoices and chasing up outstanding debts Combined Competence and Knowledge Based Gateway s Level 2 Certificate in Accounting (601/6711/7) Credit Value 34 Guided Learning Hours 210 English Level 1 Mathematics Level 1 ICT Not required Employment rights and responsibilities are evidenced through the FLSP Apprentice Workbook in Accounting which is available from the FLSP website - org.uk/skills-resources/usingapprenticeships and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer The level and title of the Gateway s. Full package price. s briefly explain the structure and what the learner could achieve on its completion. The title of each qualification within the Gateway s. See page 7 for more information on each of these. 1 credit is 10 hours of notional learning time. Learning time is defined as the time taken by learners at the level of the unit, on average, to complete the learning outcomes of the unit to the standard determined by the assessment criteria. Guided Learning Hours are the number of hours of teachersupervised or directed study time required to teach a qualification or unit of a qualification. 5

6 Components This section of the directory explains more about the components and qualifications that make up an. It provides a guide to enable you to assist learners through their journey. 6

7 Your guide to s Competence Based s (CBQ) Can you do it? Yes you can! To ensure an apprentice is competent within their field or job role an assessment is carried out both at the centre and in the workplace. The associated qualification is known as a Competence Based. Knowledge Based s (KBQ) These qualifications prove that you know what you are doing! Some s will include an individual Knowledge Based so that an apprentice can demonstrate they have acquired sufficient knowledge of the subject. Combined (CQ) It is also possible for an to have one Combined (CQ) which incorporates both the Knowledge Based (KBQ) and Competence Based (CBQ) requirements. and Responsibilities (ERR) Making sure that you know what you are entitled to ERR ensures that apprentices understand both their own and their employer s rights and responsibilities under Employment Law and other legislation. Sometimes ERR can be covered within the knowledge or competence qualifications, but Gateway s also has specific ERR qualifications for apprentices working in the Logistics and Health and Adult Social Care sectors and a more general one for other sectors. Learners can also complete ERR evidence via workbooks from the relevant Sector Skills Council or Standard Setting Body. The skills that underpin vocational competence and knowledge The minimum requirement for in s is English and maths at Level 1 for Intermediate (Level 2) s and Level 2 for an Advanced (Level 3). For some frameworks, learners are expected to complete an ICT Functional Skills qualification at either Level 1 or 2. Learners are expected to attempt Level 2 qualifications, even when the framework requirement is Level 1. Additional Employer Requirements Having the full package Depending on where an apprentice is going to work, they might need to learn some extra skills. These qualifications are not funded and usually cover training that is specific to the area of work e.g. First Aid or Health and Safety. Learning and growing in confidence When completing an Framework, each apprentice must be formally assessed against a set of goals relating to Personal, Learning and (PLTS). There must be an audit trail that demonstrates clearly where, how, when and by whom each apprentice s PLTS were assessed. Many of the qualifications in s are already mapped to the 6 PLTS, but another way of demonstrating this is through the use of one or more qualifications. Not only does this give the provider a clear assessment record but it also ensures the learners achievements in this area are formally recognised. Offering qualifications can help demonstrate to apprentices the value of these crucial skills. Gateway s has a suite of Level 2 PLTS qualifications which you can use at no additional charge where they are offered within a Gateway s Framework. The Gateway s PLTS suite includes the following six single-unit 2-credit Awards: Award in Skills for Independent Enquirers Award in Skills for Creative Thinkers Award in Skills for Reflective Learners Award in Skills for Team-Workers Award in Skills for Self-Managers Award in Skills for Effective Participants Also available is a 13-credit Level 2 Certificate in Personal, Learning and which comprises these six units, plus a 1-credit unit entitled Assessing Own. This unit can be used within the initial assessment process to help apprentices determine where their strengths and development needs in this area lie. Gateway s has developed a straightforward recording sheet for the PLTS qualifications which will enable you to record where, how, when and by whom the apprentice s PLTS were assessed, as required by the Framework, at the same time providing the evidence needed to gain the relevant PLTS qualifications. 7

8 Full Overall Price (CQ & FS): 125 Without (CQ): 80 Combined Competence and Knowledge Based Gateway s Diploma in Business Administration (601/6717/8) Credit Value 45 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Level 1 The ERR aspect of this framework can be achieved through either the optional L/506/1905 Employee Rights unit included within the combined qualification, the Skills CfA workbook, or through the achievement of the Gateway s Level 2 Award in Employee Rights and Responsibilities (601/6613/7), which has a fee per candidate of 16. and, please visit the latest Sector Skills Council Framework document.

9 Accounting 9

10 Business Accounting and Administration Intermediate Level in Accounting Full Overall Price (CQ, FS): 110 Without (CQ): 80 Accounts Assistant/Clerk Cashier Credit Control Clerk Finance Assistant Purchase Ledger Clerk Sales Ledger Clerk org.uk This framework is designed to meet the needs of employers of all sizes across the public, private and not-for-profit sectors. It will attract new talent into accountancy and will help to up-skill the workforce to meet employer skills priorities. Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include maintaining relevant financial records (both manual and computerised) and ensuring the proper handling and control of all cash transactions, or performing any combination of calculating, posting and verifying duties to obtain financial data for use in maintaining accounting records. A Cashier is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. A Credit Control Clerk maintains a number of sales ledger accounts, with involvement in the entire ledger process, from assisting new customers for credit limit, through to debt collection and cash allocation. A Finance Assistant s duties may include accruals and prepayments, assisting in the processing of financial transactions and in the provision of financial information and producing monthly income cost reports. A Purchase Ledger Clerk s role may include generating internal invoices to authorise payments, coding and checking invoices, working out any additional VAT payments on top of the basic costs, paying out money via BACS or by cheque, checking and reconciling supplier statements and filing invoices and statements. A Sales Ledger Clerk s duties may include setting up new clients, producing invoices and chasing up outstanding debts. Combined Competence and Knowledge Based Gateway s Level 2 Certificate in Accounting (601/6711/7) Credit Value 34 Guided Learning Hours 210 English Level 1 Mathematics Level 1 ICT Not required Employment rights and responsibilities are evidenced through the FLSP Apprentice Workbook in Accounting which is available from the FLSP website - org.uk/skills-resources/usingapprenticeships and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 10

11 Business and Administration 11

12 Business and Administration Intermediate Level in Business Administration Full Overall Price (CQ, FS): 125 Without (CQ): 80 Administrator/Business Support Officer Office Junior Receptionist A high quality administrative function is essential to all businesses and organisations, whatever their product, function or sector. Intermediate apprentices will typically undertake a range of routine tasks in different work contexts. They will have some independence but are usually supervised. Combined Competence and Knowledge Based Gateway s Diploma in Business Administration (601/6717/8) Credit Value 45 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Level 1 This provides the breadth and depth of skills and knowledge needed for employment in business and administration. This framework is designed to meet the skills needs of employers by attracting new talent into a career in business and administration and to up-skill the workforce to replace existing staff. The ERR aspect of this framework can be achieved through either the optional L/506/1905 Employee Rights unit included within the combined qualification, the Skills CFA workbook, or through the achievement of the Gateway s Level 2 Award in Employee Rights and Responsibilities (601/6613/7), which has a fee per candidate of 16. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 12

13 Business and Administration Advanced Level in Business Administration Full Overall Price (CQ, FS): 145 Without (CQ): 100 Administration Executive/ Officer Administration Team Leader Personal Assistant or Secretary A high quality administrative function is essential to all businesses and organisations, whatever their product, function or sector. Advanced apprentices typically undertake a variety of complex tasks. They will have a high degree of autonomy and responsibility and may provide some supervisory support. Combined Competence and Knowledge Based Gateway s Level 3 Diploma in Business Administration (601/6726/9) Credit Value 58 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Level 2 This provides the breadth and depth of skills and knowledge needed for employment in business and administration. This framework is designed to meet the skills needs of employers by attracting new talent into a career in business and administration and help to up-skill the workforce to replace staff as needed. The ERR aspect of this framework can be achieved through either the optional L/506/1905 Employee Rights unit included within the combined qualification, the Skills CFA workbook, or through the achievement of the Gateway s Level 2 Award in Employee Rights and Responsibilities (601/6613/7), which has a fee per candidate of 16. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 13

14 Business and Administration Higher Level in Business and Professional Administration Full Overall Price (CBQ, KBQ): 220 Office Manager Administration Team Leader Business Development Executive Personal Assistant A high quality administrative function is essential to all businesses and organisations, whatever their product, function or sector. Higher apprentices typically undertake a variety of complex tasks. They will have a high degree of autonomy and responsibility and will provide supervisory support. Knowledge Based Gateway s Level 4 Diploma in Business and Professional Administration (601/6742/7) Credit Value 90 Guided Learning Hours Competence Based Gateway s Level 4 NVQ Diploma in Business Administration (601/6737/3) Credit Value 57 Guided Learning Hours Higher Apprentices are expected to have already achieved English and maths qualifications at Level 2. This provides the breadth and depth of skills and knowledge needed for employment in business and administration. This framework is designed to meet the skills needs of employers by attracting new talent into a career in business and administration and help to up-skill the workforce to replace staff as needed. The ERR aspect of this framework can be achieved through a recorded professional discussion, presentation or project, the Skills CFA workbook, or through the achievement of the Gateway s Level 2 Award in Employee Rights and Responsibilities (601/6613/7), which has a fee per candidate of 16. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 14

15 Business and Administration Intermediate Level in Customer Service Full Overall Price (CQ, FS): 110 Without (CQ): 80 Customer Service Trainee Customer Service Assistant Customer Service Advisor Customer Service Representative Customer Service Agent One of the most popular s in the UK, Customer Service covers many sectors. There are a wide variety of job roles that are complemented by customer service skills at this level and that could benefit those choosing to undertake the Customer Service Intermediate. Combined Competence and Knowledge Based Gateway s Level 2 Diploma in Customer Service (601/6718/X) Credit Value 45 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required This provides the breadth and depth of skills and knowledge needed for employment in Customer Service. This framework is designed to meet the skills needs of employers by attracting new talent into a career in Customer Service and help to up-skill the workforce to replace staff as needed. The ERR aspect of this framework can be achieved through either the optional L/506/1905 Employee Rights unit included within the combined qualification, the Skills CFA workbook, or through the achievement of the Gateway s Level 2 Award in Employee Rights and Responsibilities (601/6613/7), which has a fee per candidate of 16. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 15

16 Business and Administration Advanced Level in Customer Service Full Overall Price (CQ, FS): 130 Without (CQ): 100 Customer Relationship Manager Customer Support Officer Customer Service Team Leader Customer Service Supervisor Customer Service Co-ordinator One of the most popular s in the UK, Customer Service is a crucial part of many sectors. Advanced apprentices typically undertake a variety of complex tasks. They will have a high degree of autonomy and responsibility and may provide some supervisory support. Combined Competence and Knowledge Based Gateway s Level 3 Diploma in Customer Service (601/6727/0) Credit Value 55 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Not required This provides the breadth and depth of skills and knowledge needed for employment in Customer Service. This framework is designed to meet the skills needs of employers by attracting new talent into a career in Customer Service and help to up-skill the workforce to replace staff as needed. The ERR aspect of this framework can be achieved through either the optional L/506/1905 Employee Rights unit included within the combined qualification, the Skill CFA workbook, or through the achievement of the Gateway s Level 2 Award in Employee Rights and Responsibilities (601/6613/7), which has a fee per candidate of 16. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 16

17 Business and Administration Advanced Level in Management Full Overall Price (CQ, FS): 160 Without (CQ): 115 First Line Manager Section Manager Assistant Manager Trainee Manager Senior Supervisor Junior Non-Commissioned Officer (Armed Forces) This has been developed to support those working in a range of management positions. Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, Combined Competence and Knowledge Based Gateway s Level 3 Diploma in Management (601/6758/0) Credit Value 55 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Level 2 resolving problems, procuring supplies, project management, agreeing budgets and managing and improving customer service. This provides the breadth and depth of skills and knowledge needed for employment in Management. This framework is designed to meet the skills needs of employers by attracting new talent into a career in management and help to up-skill the workforce to replace staff as needed. The ERR aspect of this framework can be achieved through either the optional L/506/1905 Employee Rights unit included within the combined qualification, the Skills CFA workbook, or through the achievement of the Gateway s Level 2 Award in Employee Rights and Responsibilities (601/6613/7), which has a fee per candidate of 16. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 17

18 Business and Administration Intermediate Level in Team Leading Full Overall Price (CQ, FS): 125 Without (CQ): 80 Team Leader Section Leader Floor Manager Help Desk Manager Trainee Supervisor Team Coordinator This has been developed to support those working in a range of team leader positions. Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving Combined Competence and Knowledge Based Gateway s Level 2 Diploma in Team Leading (601/6757/9) Credit Value 40 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Level 1 problems, procuring supplies, project management, agreeing budgets and managing and improving customer service. This provides the breadth and depth of skills and knowledge needed for employment in Leadership roles. This framework is designed to meet the skills needs of employers by attracting new talent into a career in Leadership and help to up-skill the workforce to replace those who leave or retire. The ERR aspect of this framework can be achieved through either the optional L/506/1905 Employee Rights unit included within the combined qualification, the Skills CFA workbook, or through the achievement of the Gateway s Level 2 Award in Employee Rights and Responsibilities (601/6613/7), which has a fee per candidate of 16. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 18

19 Facilities Management 19

20 Facilities Management Intermediate Level in Facilities Services Full Overall Price (CBQ, KBQ, FS): 145 Without (CBQ, KBQ): 115 Passenger Transport Cleaner Caretaker Window Cleaner Street Cleansing Operative Facilities Services Operative This has been designed with the help of employers to attract new people into the sector and to upskill the existing workforce with a Level 2 qualification. Knowledge Based Gateway s Level 2 Certificate in Facilities Service Principles (601/6723/3) Credit Value 13 Guided Learning Hours 103 Competence Based Gateway s Level 2 Certificate in Facilities Services (601/6722/1) Credit Value 20 Guided Learning Hours 149 English Level 1 Mathematics Level 1 ICT Not required ERR must be delivered through The Building Futures Group ERR workbook or checklist, available from the Sector Skills Council website. Apprentices will be required to complete The Building Futures Group workbook. Please visit the Sector Skills Council website for more information, or see page 7 for the Gateway s Personal Learning and offer. 20

21 Facilities Management Advanced Level in Facilities Management Full Overall Price (CBQ, KBQ, FS): 185 Without (CBQ, KBQ): 155 Facilities Services Team Leader Assistant Facilities Manager Trainee Facilities Manager This has been designed with the help of employers to attract new people into the sector and to upskill the existing workforce with a Level 3 qualification. Knowledge Based Gateway s Level 3 Certificate in the Principles of Facilities Management (601/6728/2) Credit Value 21 Guided Learning Hours Competence Based Gateway s Level 3 Certificate in Facilities Management Practice (601/6729/4) Credit Value 31 Guided Learning Hours ERR must be delivered through The Building Futures Group ERR workbook, available from the Sector Skills Council website. Apprentices will be required to complete The Building Futures Group workbook. Please visit the Sector Skills Council website for more information, or see page 7 for the Gateway s Personal Learning and offer. English Level 2 Mathematics Level 2 ICT Not required 21

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23 Health and Social Care 23

24 Health and Social Care Intermediate Level in Health and Social Care (Pathway 1: Adult Social Care) Full Overall Price (CBQ, KBQ, ERR, FS): 185 Without (CBQ, KBQ, ERR): 155 Care Assistant or Worker Personal Assistant Relief Team Worker Night Care Assistant Key Workers in Residential settings, Domiciliary settings, Day Services Support Worker Supported Living Home Care Support Worker Substance Misuse Worker Mental Health Support Worker Mental Health Outreach Worker Re-enablement Worker This allows learners to gain broad-based training in the chosen occupational area as well as providing a good knowledge Knowledge Based Gateway s Level 2 Certificate in Preparing to Work in Adult Social Care (601/6725/7) Credit Value 20 Guided Learning Hours 179 Competence Based Gateway s Level 2 Diploma in Health and Social Care (Adults) for England (601/6724/5) Credit Value 46 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required base of the sector as a whole, and work experience that leads to competency in the workplace and transferable skills. Gateway s Level 2 Award in Employment Responsibilities and Rights in Health, Social Care, Children and Young People s Settings (601/6853/5) Credit Value 3 Guided Learning Hours 24 and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 24

25 Health and Social Care Advanced Level in Health and Social Care (Pathway 1: Adult Social Care) Full Overall Price (CBQ, KBQ, ERR, FS): 205 Without (CBQ, KBQ, ERR): 175 Care Officer or Care Supervisor Senior Care Worker or Supervising Care Worker Senior Support Worker Relief Team Leader Social Work Assistant Social Services Officer Outreach Development Worker Community Support Worker Community Outreach Worker Community Development Worker Family Support Worker Personal Assistant This is suitable for those working in lone worker or supervisory care roles in social care settings. Knowledge Based Gateway s Level 3 Certificate in Preparing to Work in Adult Social Care (601/6735/X) Credit Value 21 Guided Learning Hours 190 Competence Based Gateway s Level 3 Diploma in Health and Social Care (Adults) for England (601/6736/1) Credit Value 58 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Not required and Responsibilities Gateway s Level 2 Award in Employment Responsibilities and Rights in Health, Social Care, Children and Young People s Settings (601/6853/5) Credit Value 3 Guided Learning Hours 24 and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 25

26 Health and Social Care Intermediate Level in Health and Social Care (Pathway 2: Health) Full Overall Price (CQ, ERR, FS): 110 Without (CQ, ERR): 80 Healthcare Assistant Healthcare Support Worker This pathway is suitable for those working in the care sector. Through completion of this learners will gain Combined Competence and Knowledge Based Gateway s Level 2 Diploma in Health and Social Care (Adults) for England (601/6724/5) Credit Value 46 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required a broad-based training in their chosen occupational area and work experience that leads to competency in the workplace and transferable skills. and Responsibilities Gateway s Level 2 Award in Employment Responsibilities and Rights in Health, Social Care, Children and Young People s Settings (601/6853/5) Credit Value 3 Guided Learning Hours 24 and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 26

27 Health and Social Care Advanced Level in Health and Social Care (Pathway 2: Health) Full Overall Price (CQ, ERR, FS): 145 Without (CQ, ERR): 115 Healthcare Support Worker Healthcare Assistant This pathway for the Advanced is suitable for those working in the care sector with supervisory duties. Combined Competence and Knowledge Based Gateway s Level 3 Diploma in Health and Social Care (Adults) for England (601/6736/1) Credit Value 58 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Not required Gateway s Level 2 Award in Employment Responsibilities and Rights in Health, Social Care, Children and Young People s Settings (601/6853/5) Credit Value 3 Guided Learning Hours 24 and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 27

28 Health and Social Care Higher Level in Care Leadership and Management Full Overall Price (CQ): 220 Adults Residential Manager Adults Manager Adults Advanced Practitioner in Adult Social Care Manager of Specialist Adult Social Care Services Business Development Manager in Adult Social Care Higher Apprentices will be working as managers of staff and/or services in general residential and non-residential settings; as advanced practitioners with a high level of knowledge of care provision activities or a specific specialism; Combined Competence and Knowledge Based Gateway s Level 5 Diploma in Leadership for Health and Social Care and Children and Young People s Services (England) (601/6739/7) Credit Value 90 Guided Learning Hours N/A Higher Apprentices are expected to have already achieved English and maths qualifications at Level 2. as managers of specialist services with a specialist knowledge of particular adult social care provision and requirements; as a Business Development Manager starting and growing a new business and/ or developing an existing business and/or supporting an employer to achieve any of these objectives. Not applicable. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 28

29 Hospitality and Catering 29

30 Hospitality and Catering Intermediate Level in Hospitality (Pathway 1: Hospitality Services) Full Overall Price (CBQ, KBQ, FS): 160 Without (CBQ, KBQ): 130 Hospitality Services Assistant This pathway acts as an entry and progression route for new staff in the sector, as well as giving existing staff the opportunity to up-skill. Apprentices will train in Knowledge Based Gateway s Level 2 Certificate in Hospitality and Catering Principles (Hospitality Services) (601/6741/5) Credit Value 15 Guided Learning Hours Competence Based Gateway s Level 2 Certificate in Hospitality and Catering Principles (Hospitality Services) (601/6741/5) Credit Value 15 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required a range of settings of different sizes and undertake a range of duties including servicing customers, preparing and cooking food, serving drinks, working on reception, cleaning and preparing rooms. The nine outcomes for ERR are embedded in the mandatory units of the competence based qualification for this pathway. The apprentice s induction is an important way of meeting some of the ERR requirements and apprentices must cover health and safety at the beginning of the. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 30

31 Hospitality and Catering Intermediate Level in Hospitality (Pathway 2: Food and Beverage Service) Full Overall Price (CBQ, KBQ, FS): 160 Without (CBQ, KBQ): 130 Waiter or Silver Service Waiter (Food and Beverage) This pathway acts as an entry and progression route for new staff in the sector, as well as giving existing staff the opportunity to up-skill. A range of occupational roles are covered by the and Knowledge Based Gateway s Level 2 Certificate in Hospitality and Catering Principles (Food and Beverage Service) (601/6745/2) Credit Value 16 Guided Learning Hours Competence Based Gateway s Level 2 NVQ Diploma in Food and Beverage Service (601/6744/0) Credit Value 37 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required learners will train in areas such as taking food and/or drinks orders, maintaining a high standard of customer care, maximising sales opportunities, cleaning tables/ bar areas, preparing and checking bills, receiving payment and clearing up after service. The nine outcomes for ERR are embedded in the mandatory units of the competence based qualification for this pathway. The apprentice s induction is an important way of meeting some of the ERR requirements and apprentices must cover health and safety at the beginning of the. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 31

32 Hospitality and Catering Intermediate Level in Hospitality (Pathway 3: Housekeeping) Full Overall Price (CBQ, KBQ, FS): 160 Without (CBQ, KBQ): 130 Housekeeper Room Attendant (Housekeeping) Chamber Maid This pathway acts as an entry and progression route for new staff in the sector, as well as giving existing staff the opportunity to up-skill. Apprentices will train in a Knowledge Based Gateway s Level 2 Certificate in Hospitality and Catering Principles (Housekeeping) (601/6747/6) Credit Value 13 Guided Learning Hours Competence Based Gateway s Level 2 NVQ Diploma in Housekeeping (601/6746/4) Credit Value 37 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required range of settings of different sizes and undertake a range of duties including cleaning and making up rooms, checking equipment, collecting linen and laundry, setting up meeting/conference rooms and dealing with customer complaints. The nine outcomes for ERR are embedded in the mandatory units of the competence based qualification for this pathway. The apprentice s induction is an important way of meeting some of the ERR requirements and apprentices must cover health and safety at the beginning of the. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 32

33 Hospitality and Catering Intermediate Level in Hospitality (Pathway 4: Front of House Reception) Full Overall Price (CBQ, KBQ, FS): 160 Without (CBQ, KBQ): 130 Receptionist This pathway acts as an entry and progression route for new staff in the sector, as well as giving existing staff the opportunity to up-skill. Apprentices will undertake Knowledge Based Gateway s Level 2 Certificate in Hospitality and Catering Principles (Front of House Reception) (601/6748/8) Credit Value 14 Guided Learning Hours Competence Based Gateway s Level 2 NVQ Diploma in Front of House Reception (601/6749/X) Credit Value 37 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required a range of duties including greeting guests on arrival, making a good first impression, dealing with reservations, using office equipment and systems, preparing guest bills, and communicating information to other departments. The nine outcomes for ERR are embedded in the mandatory units of the competence based qualification for this pathway. The apprentice s induction is an important way of meeting some of the ERR requirements and apprentices must cover health and safety at the beginning of the. and, please visit the latest Sector Skills Framework document, or see page 7 for the Gateway s Thinking Skills offer. 33

34 Hospitality and Catering Advanced Level in Hospitality Supervision and Leadership (Pathway 1: Hospitality Supervision and Leadership) Full Overall Price (CBQ, KBQ, FS): 165 Without (CBQ, KBQ): 135 Front of House Manager Head of Reception Duty/Hotel Supervisor/ Manager Regional Supervisor/ Manager in a chain with Multiple Outlets Head Housekeeper This pathway acts as a progression route for new staff in the sector, as well as giving existing staff the opportunity to up-skill. A range of occupational roles are covered by the and learners will train in areas such as maintaining the smooth running of the hotel, Knowledge Based Gateway s Level 3 Award in Hospitality Supervision and Leadership Principles (601/6760/9) Credit Value 11 Guided Learning Hours 78 Competence Based Gateway s Level 3 NVQ Diploma in Hospitality Supervision and Leadership (601/6759/2) Credit Value 37 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Not required co-ordinating the functions of departments, maximising the customer experience, resolving problems, ensuring staff comply with health and safety, fire and hygiene regulations, monitoring security systems and ensuring a high standard of personal presentation. The nine outcomes for ERR are embedded in the mandatory units of the competence based qualification for this pathway. The apprentice s induction is an important way of meeting some of the ERR requirements and apprentices must cover health and safety at the beginning of the. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 34

35 Hospitality and Catering Advanced Level in Hospitality Supervision and Leadership (Pathway 2: Hospitality Retail Outlet Supervision) Full Overall Price (CBQ, KBQ, FS): 185 Without (CBQ, KBQ): 155 Team Leader in Hospitality Retail Outlet Supervisor in Hospitality Retail Outlet This pathway acts as an entry and progression route for new staff in the sector, as well as giving existing staff the opportunity to up-skill. A range of occupational roles are covered by the and learners will train in areas such as Knowledge Based Gateway s Level 3 Certificate in Principles of Hospitality Retail Outlet Management (601/6762/2) Credit Value 16 Guided Learning Hours 120 Competence Based Gateway s Level 3 Certificate in Hospitality Retail Outlet Management (601/6761/0) Credit Value 31 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Not required managing a smaller hospitality retail outlet (for example) on a railway station platform, maintaining the smooth running of a store working independently without the support of a manager, being in charge of ensuring good customer service, monitoring stock levels and dealing with all customer queries. The nine outcomes for ERR are embedded in the mandatory units of the competence based qualification for this pathway. The apprentice s induction is an important way of meeting some of the ERR requirements and apprentices must cover health and safety at the beginning of the. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 35

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37 Logistics 37

38 Logistics Intermediate Level in Supply Chain Operations Full Overall Price (CQ, ERR, FS): 160 Without (CQ, ERR): 115 Supply Chain Officer The aim of this Intermediate is to provide the Logistics Sector with staff who have the knowledge, skills and confidence to help their businesses grow and to provide a career path for Intermediate Apprentices to move into higher level jobs and gain higher level qualifications. Local Government and regional development plans identify priority sectors within geographical areas considered vital to their local economy. Supply chains are integral to whichever sectors are identified. The Sector Skills Council breaks down supply chains into groupings: Food and Drink; Chemicals and Petroleum; Automotive; Construction Industry; Electronics and Electrical; Pharmaceutical; Clothing and Footwear; Paperwork and Printing; Furniture and Furnishings and Utilities. Wherever a priority sector is identified, supply chain management has a central role to play in that sector for it to be effective and efficient. Combined Competence and Knowledge Based Gateway s Level 2 Certificate in Supply Chain Operations (601/6712/9) Credit Value 27 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Level 1 Gateway s Level 2 Award in Employee Rights and Responsibilities in the Logistics Sector (601/6616/2) Credit Value 5 Guided Learning Hours 32 and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 38

39 Logistics Advanced Level in Supply Chain Management Full Overall Price (CQ, ERR, FS): 145 Without (CQ, ERR): 100 Supply Chain Manager The aim of this Advanced is to provide the Logistics Sector with staff who have the knowledge, skills and confidence to help their businesses grow and to provide a career path for those who have completed Intermediate s to move into higher level jobs and gain higher level qualifications. Combined Competence and Knowledge Based Gateway s Level 3 Diploma in Supply Chain Management (601/6713/0) Credit Value 42 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Level 2 Completion of the will enable employees to manage the day to day ordering and delivery of materials and provisions of services that have been arranged under the contracts with suppliers and to monitor and evaluate the performance of suppliers against the service level agreement for the appropriate contract. Gateway s Level 2 Award in Employee Rights and Responsibilities in the Logistics Sector (601/6616/2) Credit Value 5 Guided Learning Hours 32 and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 39

40 Logistics Intermediate Level in Warehousing and Storage Warehouse Operative Full Overall Price (CQ, ERR, FS): 110 Without (CQ, ERR): 80 Warehouse Operative The Warehouse Operative pathway of this is aimed at those individuals looking to enter the sector as warehouse pickers/packers, loaders and, with Combined Competence and Knowledge Based Gateway s Level 2 Certificate in Warehousing and Storage (601/1028/4) Credit Value 26 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required appropriate training, fork lift truck operators. At this level it might be advantageous to have experience in the warehouse sector or hold a Level 1 qualification in this area; however, this is not mandatory. Gateway s Level 2 Award in Employee Rights and Responsibilities in the Logistics Industry (601/6616/2) Credit Value 5 Guided Learning Hours 32 Apprentices will be required to complete the Skills for Logistics evidence record sheet. Please visit the Skills for Logistics website for more information, or see page 7 for the Gateway s Personal Learning and offer. 40

41 Logistics Advanced Level in Warehousing and Storage Warehouse Operative Full Overall Price (CQ, ERR, FS): 120 Without (CQ, ERR): 90 Senior Warehouse Person or Team Leader The advanced pathway of this is aimed at those individuals looking to gain employment as a senior warehouse person or team leader within a Combined Competence and Knowledge Based Gateway s Level 3 Diploma in Warehousing and Storage (601/6715/4) Credit Value 40 Guided Learning Hours warehouse environment. At this level it might be advantageous to have experience in the warehouse sector or hold a Level 2 qualification in this area; however, this is not mandatory. Gateway s Level 2 Award in Employee Rights and Responsibilities in the Logistics Industry (601/6616/2) Credit Value 5 Guided Learning Hours 32 English Level 2 Mathematics Level 2 ICT Not required Apprentices will be required to complete the Skills for Logistics evidence record sheet. Please visit the Skills for Logistics website for more information, or see page 7 for the Gateway s Personal Learning and offer. 41

42

43 Retail and Commercial 43

44 Retail and Commercial Intermediate Level in Retail (Pathway 1: Retail) Full Overall Price (CBQ, KBQ, FS): 145 Without (CBQ, KBQ): 115 Stock Room Assistant Sales Assistant Customer Service Assistant This pathway of the is designed for individuals working within a retail environment as a general sales assistant. At this Knowledge Based Gateway s Level 2 Certificate in Retail Knowledge (601/6720/8) Credit Value 14 Guided Learning Hours Competence Based Gateway s Level 2 Certificate in Retail Skills (601/6719/1) Credit Value 24 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required level, it may be advantageous to have experience in the retail sector or hold a Level 1 qualification in this area; however this is not mandatory. There is no specific ERR qualification within this. ERR is embedded in the Level 2 Knowledge Based. and, please visit the latest Sector Skills Council Framework document, or see page 7 for the Gateway s Personal Learning and offer. 44

45 Retail and Commercial Intermediate Level in Retail (Pathway 2: Specialist) Full Overall Price (CBQ, KBQ, FS): 160 Without (CBQ, KBQ): 130 Visual Merchandiser Fresh Food or Deli Counter Assistant Sales Assistant This pathway of the is designed for individuals working within a retail environment in more specialist roles, for example beauty Knowledge Based Gateway s Level 2 Certificate in Retail Knowledge (601/6720/8) Credit Value 14 Guided Learning Hours Competence Based Gateway s Level 2 Diploma in Retail Skills (601/6721/X) Credit Value 37 Guided Learning Hours English Level 1 Mathematics Level 1 ICT Not required consultants or fresh food counter assistants. At this level it might be advantageous to have experience in the retail sector or hold a Level 1 qualification in this area; however, this isn t mandatory. There is no specific ERR qualification within this. ERR is embedded in the Level 2 Knowledge Based. and, please visit the latest Sector Skills Framework document, or see page 7 for the Gateway s Thinking Skills offer. 45

46 Retail and Commercial Advanced Level in Retail (Pathway 1: Sales Professional) Full Overall Price (CBQ, KBQ, FS): 185 Without (CBQ, KBQ): 155 Senior Sales Assistant Team Leader/Supervisor Craft Expert (e.g. Bakery) Style Advisor (e.g. Personal Shopper, Retail Consultant, Stylist) The Sales Professional pathway of this is aimed at those individuals in a more senior position in retail to consolidate Knowledge Based Gateway s Level 3 Certificate in Retail Knowledge (601/6731/2) Credit Value 16 Guided Learning Hours Competence Based Gateway s Level 3 Diploma in Retail Skills (Sales Professional) (601/6730/0) Credit Value 43 Guided Learning Hours English Level 2 Mathematics Level 2 ICT Not required existing, and build upon, skills and knowledge. At this level it might be advantageous to have experience in the retail sector or hold a Level 2 qualification in a retail context. There is no specific ERR qualification within this. ERR is embedded in the Level 3 Knowledge Based. and, please visit the latest Sector Skills Framework document, or see page 7 for the Gateway s Thinking Skills offer. 46