How do I get my money back?

Transcription

1 How do I get my money back? A guide to misrepresentation in the Timeshare Market call our hotline now or visit

2 CONTENTS How do I get my money back? Page 3 About Timeshare Moneyback Page 5 Are you eligible to claim? Page 6 Making a claim Page 7 Pricing policy Page 8 Contact us Page 9 Timeshare Money Back did exactly what they said they would. They got me a full refund of all money that I paid out when I was mis-sold my timeshare. They gave me back my peace of mind and I can finally sleep again at night. Thank you for making this a straightforward and uncomplicated experience. D & J Wilson, Manchester

3 HOW DO I GET MY MONEYBACK? Timeshare MoneyBack are progressive lawyers specialising in this complex area of law acting for clients who believe that they may have been mis-sold a timeshare property or holiday club membership either in the UK or abroad. If you believe that you may have been a victim of a timeshare or holiday club mis-sell then we can advise you whether you may be entitled to a refund of some or all monies paid plus any compensation that may be due to you. As many as 600,000 people may have been mis-sold to, so you are not alone. These mis-selling schemes are so sophisticated that many intelligent, educated and hard-working people are duped into buying a timeshare that simply does not live up to expectations. It is immoral (and in some cases illegal) malpractice on an unprecedented scale. There are a number of reasons why we may be able to help you:- You may have purchased a timeshare property for the first time and it is not what you thought it would be. You may have believed you had the ability to recover the cash you spent on a timeshare property through a reclaim or cash back scheme within a fixed period of 51 months which has not reached your expectations. You may have been promised the ability to purchase holidays at a huge discount anywhere in the world. You may have been promised even greater discounts if you managed to find a better price elsewhere. You may have been led to believe that you could transfer an existing timeshare to remove ongoing maintenance charges. You may have been a victim of many other scams that are out there please be aware that we do not list all of the potential mis-selling examples on this website so if you believe you have been missold on the basis of something not listed here then please still talk to us.

4 HOW DO I GET MY MONEYBACK? Most of our clients were asked to pay a deposit in the form of a credit card, debit card or finance agreement. Once the deposit and remaining balance of monies are paid, Clients invariably encounter insurmountable problems thereafter. Some typical examples are:- 1. Most holiday club membership holidays are much more expensive than you may find on the high street or through other options. 2. The websites cannot always be accessed. 3. Holidays offered are limited to certain resorts as opposed to worldwide, usually resulting in the client being asked for more money to upgrade. 4. Impossible to source help or even talk to anyone about the difficulties they face. 5. The cash back certificate is no more than a useless piece of paper. Timeshare mis-selling is common and there are many reasons why you should urgently pursue a claim if you believe you may have been a victim of a timeshare scam. The main reasons are:- There is a time limit on making a claim. In the event of your death you may pass on these expensive maintenance fees and charges to your loved ones who simply cannot afford to pay them. There are a limited number of law firms specialising in this area of claim so finding legal representation in the future may become more difficult as the number of claimants escalate. Timeshare companies are contacting their client database disguising themselves as lawyers and offering to process a claim on their behalf. They usually ask for a payment upfront to do this BEWARE! This is their latest scam.

5 ABOUT TIMESHARE MONEYBACK Timeshare MoneyBack is a trading style of HC Law LLP, a successful legal practise that has been trading since We are progressive lawyers dealing specifically with this complex area of law. We are very client friendly and have a dedicated team of solicitors and support staff that provides the highest standard of legal services. We believe in the importance of building lasting relationships with our clients. The fact that most of our business is provided by customer recommendations only demonstrate what an excellent job we are doing for our clients. We are a law firm with 35 years worth of experience in dealing with these types of cases. We will only take on your case if we truly believe that we can win it, and you only pay us if we do win. Unlike some Solicitors firms and most claims management companies, we have a dedicated team dealing specifically with Timeshare mis-selling cases. This means we are experts in this field and can win cases in the shortest possible time, securing the highest amount of money for our clients. We understand that it is virtually impossible for clients to take on these large companies themselves and have spoken to many customers who have been treated appallingly when trying to obtain a refund. These companies are highly sophisticated and will try and blind you with science. Here at Timeshare Money Back we are simply not intimidated by these large corporations we fully appreciate your legal rights and will go to whatever lengths are necessary to secure you a refund. We have a dedicated customer services department that is open until late. This means you can contact us at your convenience should you have any questions or concerns. We operate a nationwide service so it doesn t matter where you live in the UK we can run your case for you. We have a very high success ratio on the cases we have run to date. We can recover client s money in the fastest time possible and we will do whatever it takes to ensure we win your case.

6 ARE YOU ELIGIBLE TO CLAIM? Not everyone who has purchased a timeshare or holiday club membership is entitled to claim, but a very high number are. It costs absolutely nothing to talk to us initially about your case and we can very quickly establish whether or not you may be entitled to a refund. If you can answer yes to any of the following questions then it is certainly worth talking to us about claiming a refund:- 1. Have you been invited to a no obligation talk, offered an incentive (such as free alcohol or upgrade to an expensive hotel etc) and then been sold a timeshare or holiday club membership? 2. Has a company offered to buy the points of any existing timeshare and transfer the liability to the new company? 3. Have you been offered a cash back certificate which is underwritten by an insurer that can be cashed in within 51 months of purchase (making the investment too good to be true)? 4. Have you been sold the ability to purchase holidays at a huge discount anywhere in the world? 5. Have you been offered greater discounts if you can find a better price elsewhere? 6. Have you been offered the ability to transfer an existing timeshare to remove ongoing maintenance charges with no such charges in the new investment? 7. Have you been sold on the basis that it is easy to book holidays through their website then struggled to access the website? 8. Did you purchase your current timeshare or holiday club membership in 2007 or after?

7 MAKING A CLAIM WARNING THERE IS A TIME LIMIT ON MAKING A CLAIM Making a claim is EASY! We understand that you may be cautious of taking on these holiday companies as the experience you have encountered thus far may have left you financially and emotionally vulnerable. However, we firmly believe that we can acquire a refund for you quickly and safely. The unscrupulous tactics that these holiday companies deploy must not be ignored. You are entitled to justice and your money back. In order to determine whether you may be eligible to claim, initially we require the following information:- The name of timeshare or holiday club organisation. The date that you bought your current timeshare or holiday club membership. The amount of money that you paid. The method of payment that you used to pay (cash/cheque, credit card, debit card, finance arrangement etc). Your full name. Your full postal address. 2 telephone numbers (a landline & a mobile number). Your address. There are no upfront fees to pay and if we do not believe you are entitled to a refund then we will advise you immediately there are no fees payable to determine whether you can claim. Please see our pricing policy for full details of fees and costs.

8 PRICING POLICY We operate on a no win, no fee basis. This means that, not only are there no upfront fees to pay, but you only pay us if we are successful in claiming a refund on your behalf. In the unlikely event that we are unsuccessful in claiming a refund for you, you pay absolutely nothing. Where we successfully claim a refund on your behalf, we charge 25% plus VAT of any damages awarded to you. For example:- Example 1 Refund received = 10,000 Timeshare Money Back fees = 3,000 ( 2,500 plus VAT) Balance to customer = 7,000 Example 2 Refund received = 15,000 Timeshare Money Back fees = 4,500 ( 3,750 plus VAT) Balance to customer = 10,500 You have nothing to lose and everything to gain. We are the experts in this field and will ensure you receive the best level of service possible. Make an enquiry today to receive the refund and justice you are entitled to before time runs out.

9 CONTACT US Address 8 Northumberland Square North Shields NE30 1QQ Telephone Number Fax Number info@timesharemoneyback.co.uk TIMESHARE MONEYBACK is a business name of HC Law LLP which is a limited liability partnership registered in England and Wales with number OC with its registered office at 8 Northumberland Square North Shields NE30 1QQ. HC Law LLP is authorized and regulated by the Solicitors regulation authority (Registration number: ). Vat Number: For years I have tried to get out of a timeshare that was mis-sold to me. Just when I thought it would never happen, Timeshare Money Back sorted everything out for me and I cannot believe that I no longer have to pay those extortionate maintenance fees. Thank you for helping me put to an end a very stressful part of my life. mrs m ryan, lancaster