China Ready Helping Australian tour operators prepare for the emerging inbound Chinese tour market

Size: px
Start display at page:

Download "China Ready Helping Australian tour operators prepare for the emerging inbound Chinese tour market"

Transcription

1 China Ready Helping Australian tour operators prepare for the emerging inbound Chinese tour market Case Study: Pilot program conducted with Eco Lodges of Australia Presenter: Dan Butt Communities Benefiting from Strategic Partnerships

2 Content Why was the China Ready program developed? Eco Lodges of Australia pilot program Lessons learned along the way Participant Perspective Where to next?

3 Why Develop China Ready? 1. Market Intelligence collected from travel agents out of China in 2010: Rapidly growing demand for new and innovative Australian tourism products, particularly nature based BUT Shortage of Chinese friendly products AND Difficulties dealing with Aussie operators, particularly when sourcing new products 2. Tourism Australia research also found that Nature Based Products, Travel Journeys and Indigenous tourism experiences where the 3 biggest draw cards attracting Chinese tourists to Australia

4 Why Develop China Ready? The numbers speak for themselves! 13 million trips in 2001, increased to 56 million in 2011 Projected to reach 100 million in the next 5 years Australia enjoying 1% of this massive market 0.5 million visitors and 3 billion AUD spent in 2011

5 2011 saw 19.5% increase on visitor numbers from 2010 Expectation of similar increases for 2012

6 Rankings of International Must Visit Holiday Destinations % Australia Hawaii Maldives France Switzerland USA Egypt UK Greece Italy Canada New Zealand Dubai Denmark South America South Africa Source: GfK Blue Moon, Development Plan Research for Tourism Australia, 2011

7 Why Develop China Ready? The Australian Perspective Perceived Barriers: Price points: Chinese unwilling to pay for more expensive products Accessibility from urban centre Language Cultural differences Availability of Chinese cuisine Can t service large coach tours so product is unsuitable for this market Business costs associated with changing product for a niche market

8 Why Develop China Ready? The Australian Perspective Other Questions: What changes need to be made to existing products? Is this a genuine business opportunity? Do all Chinese expect 5 star service? How do we work around the language barrier? Will Chinese travel outside the East coast capital cities? What general expectations and requirements do Chinese travellers have?

9 Conclusion There was a real and urgent need for a product to provide answers for Australian tour operators looking to access the growing Chinese market.

10 China Ready Pilot Program Strategic Partnership Ecotourism Australia Spirit of China AVANA T-QUAL Grant Pilot development with Eco Lodges Australia Project Aims 1. Develop and deliver Chinese cultural awareness training program 2. Provide details on how to deliver superior service to Chinese guests 3. Assist in the development of marketing strategies for attracting Chinese visitors 4. Create a link between Australian operators and travel agents in China 5. Develop and promote a standard to Chinese agents that will allow them to put faith in Australian products This initiative is funded by T-QUAL grants

11 Where has the China Ready team visited so far? FREYCINET ECO RETREAT

12 Training Overview Why become China Ready Stereotypes and expectations Defining the modern Chinese traveller Adapting products to a Chinese market Engaging with the market

13 Some Key Lessons and Training Outcomes Develop star standard system for Eco tourism products Playful, interactive activities are the most popular (playing a didgeridoo) Chinese travellers prefer a structured schedule Opportunity for easier first up wins with Chinese students already in Australia Importance of clear instruction for even the simplest activities Education is an extremely important part of the travel experience Minimal impact tourism and Eco friendly experiences are key selling points

14 Key lessons Participant Perspective Sonya Mroz (Sales and Marketing Executive) Need to understand the Chinese culture to appreciate travel motives and expectations Importance of star ratings for sales into China The need to define and understand the expectations of an ecotourism experience Meal requirements What steps have you now made towards engaging the Chinese market? Welcome information packs in Chinese Marketing material translated Utilising Chinese social media platforms (Weibo and Ren Ren) Developing relationships with agents in China Placing more focus on targeting travellers from tier 2 cities such as Chengdu, Chongqing and Xi an

15 Participant Perspective continued... Major Difficulties Travel agents continuing to use traditional itineraries limits the time available to travel outside east coast capitals Language barrier currently do not have enough demand to employ a Chinese speaking guide Future Opportunities More independent Chinese travellers visiting QLD Travel agents now more willing to promote new/unique experiences Size of the market

16 Where to next? Continue improving the pathway to market making it easier for Chinese travel agents to communicate with Australian tour operators Educate travel agents in China about Australian ecotourism products and the new star standard Conduct more training in Australia for the ecotourism industry Public launch of Eco Lodges to agents in China late October 2012

17 Thank you This initiative is funded by T-QUAL grants

Tourism, the worlds Largest Service Industry has bounced back

Tourism, the worlds Largest Service Industry has bounced back Millions Global Tourist Arrivals in millions Tourism, the worlds Largest Service Industry has bounced back SOURCE:ITB WORLD TRAVEL TRENDS REPORT 2010/2011 Global Tourism arrivals grew by 6 % in 2010 recovering

More information

Key facts on tourism

Key facts on tourism Key facts on tourism 2008 edition Economic impact of tourism in France in 2007 Foreign trade Expenditure by foreign visitors in France: EUR 39.6 billion (+7.2%*) Expenditure by French residents abroad:

More information

Russell Group response to the Home Office consultation on regulating migrant access to health services in the UK

Russell Group response to the Home Office consultation on regulating migrant access to health services in the UK Russell Group response to the Home Office consultation on regulating migrant access to health services in the UK 1. Summary We urge the Government not to introduce charges for temporary migrants for access

More information

China Travel Mission 2016. Prospectus

China Travel Mission 2016. Prospectus China Travel Mission 2016 Prospectus 23 to 26 October Shanghai, China Page 1 of 6 Overview Tourism Western Australia (Tourism WA) invites tourism businesses in Western Australia to participate in the annual

More information

THE GLOBAL WELLNESS TOURISM ECONOMY 2013

THE GLOBAL WELLNESS TOURISM ECONOMY 2013 ITB EXPERTS FORUM WELLNESS THE GLOBAL WELLNESS TOURISM ECONOMY 2013 Susie Ellis Chairman & CEO Global Spa & Wellness Summit Why You Should Care about Wellness Tourism? 1. Huge Marketing Support 2. More

More information

SAILING. Definition. Estimate of Global Market Size

SAILING. Definition. Estimate of Global Market Size SAILING Definition Sailing tourism refers to any holiday where the main purpose of the trip is to sail or learn how to sail. Sailing tourism has two broad categories, which are defined by the type of boat

More information

Market opportunities in China. Summary of market research on China for the early childhood education sector

Market opportunities in China. Summary of market research on China for the early childhood education sector Market opportunities in China Summary of market research on China for the early childhood education sector Targeted cities in China Seven locations (eight cities) have been selected as the main targets

More information

Overview of the Airbnb Community in Norway

Overview of the Airbnb Community in Norway Overview of the Airbnb Community in Norway Overview of Airbnb Community in Norway / 1 Airbnb Community Profile / 2 Tourism: A Case Study of Oslo / 3 Definitions / 4 Overview of Airbnb Community in Norway

More information

Tourism Western Australia. Fast Facts Year Ending September 2014

Tourism Western Australia. Fast Facts Year Ending September 2014 Tourism Western Australia Fast Facts Year Ending September 2014 Prepared by the Research Team December 2014 PLEASE NOTE Changes to National Visitor Survey Methodology Tourism Research Australia s (TRA)

More information

How Much Time Do Teachers Spend Teaching?

How Much Time Do Teachers Spend Teaching? How Much Time Do Teachers Spend Teaching? The number of teaching hours in public schools averages 779 hours per year in primary, 71 in lower secondary and 656 in upper secondary. The average teaching time

More information

Highlights from Tourism Australia s activity in China in 2012-13

Highlights from Tourism Australia s activity in China in 2012-13 2020 Highlights from Tourism Australia s activity in China in 2012-13 The Chinese inbound tourism market has the potential to contribute up to A$9 billion annually to the Australian economy by 2020. Activity

More information

Tourism New Zealand Commerce Committee Annual Review

Tourism New Zealand Commerce Committee Annual Review Tourism New Zealand Commerce Committee Annual Review 2013/14 ADDITIONAL QUESTIONS (128-134) Tourism New Zealand Commerce Committee Annual Review - 2013/14 Additional Questions: 128-134 128. The Committee

More information

skills mismatches & finding the right talent incl. quarterly mobility, confidence & job satisfaction

skills mismatches & finding the right talent incl. quarterly mobility, confidence & job satisfaction skills mismatches & finding the right talent incl. quarterly mobility, confidence & job satisfaction Randstad Workmonitor Global Press Report wave 3-2012 Randstad Holding nv September 2012 content Chapter

More information

Tourism Australia Corporate Plan 2014 17 Delegates from Perfect China climb the Sydney Harbour Bridge, 13 July 2013

Tourism Australia Corporate Plan 2014 17 Delegates from Perfect China climb the Sydney Harbour Bridge, 13 July 2013 Tourism Australia Corporate Plan 2014 17 Delegates from Perfect China climb the Sydney Harbour Bridge, 13 July 2013 MINISTER S MESSAGE Tourism is a major contributor to the Australian economy. It generates

More information

New research to help Australian tourism reach its potential

New research to help Australian tourism reach its potential 2020 New research to help n tourism reach its potential A major international tourism research project into how consumers view and the factors most likely to motivate them to visit here has been undertaken

More information

GLOBAL TOURISM - Geography Explained Fact Sheet

GLOBAL TOURISM - Geography Explained Fact Sheet Billion (US$) GLOBAL TOURISM - Geography Explained Fact Sheet Introduction With almost all the leading tourist destination countries having reported their international tourism receipts for 2006, the WTO

More information

Market opportunities in China. Summary of market research on China for the VET sector

Market opportunities in China. Summary of market research on China for the VET sector Market opportunities in China Summary of market research on China for the VET sector Targeted cities in China Seven locations (eight cities) have been selected as the main targets for the promotion of

More information

listening (through small group and whole class English Speaking and PLTS Functional skills Creative thinkers learners will need to think

listening (through small group and whole class English Speaking and PLTS Functional skills Creative thinkers learners will need to think BTEC First Unit 1 Exploring the UK travel and tourism sector Lesson plan Week 3 Aims The lesson aims to explore the reasons why people travel and the main categories used to classify the purposes of different

More information

EASTERN BRIDGE Service Directory

EASTERN BRIDGE Service Directory EASTERN BRIDGE Service Directory simon@easternbridge.co.nz (09) 2162632 0223969590 www.easternbridge.co.nz About Eastern Bridge Eastern Bridge is a New Zealand company which was set up to provide a much

More information

The Impact of The European Crisis on Travel To and From Europe and China & Asia-Pacific

The Impact of The European Crisis on Travel To and From Europe and China & Asia-Pacific The Impact of The European Crisis on Travel To and From Europe and China & Asia-Pacific A Report by Research For Travel Ltd July 2012 Research For Travel Ltd The Impact of The European Crisis on Travel

More information

FOR IMMEDIATE RELEASE CANADA HAS THE BEST REPUTATION IN THE WORLD ACCORDING TO REPUTATION INSTITUTE

FOR IMMEDIATE RELEASE CANADA HAS THE BEST REPUTATION IN THE WORLD ACCORDING TO REPUTATION INSTITUTE FOR IMMEDIATE RELEASE CANADA HAS THE BEST REPUTATION IN THE WORLD ACCORDING TO REPUTATION INSTITUTE Study reveals interesting developments in countries reputations amidst the Euro crisis, the rise of Asia

More information

Observers Local Government Association VisitBritain VisitEngland

Observers Local Government Association VisitBritain VisitEngland The Tourism Alliance is the Voice of the Tourism Industry, comprising 50 Tourism Industry Organisations that together represent some 200,000 businesses of all sizes throughout the UK. The purpose of the

More information

Tourism in figures 2012

Tourism in figures 2012 Tourism in figures 2012 the Belgian market in Flanders July 2013 toerisme vlaanderen TABLE OF CONTENT A. THE BELGIAN MARKET IN FLANDERS 5 1. Key figures 5 2. Distribution within Flanders 5 3. Trends 8

More information

Knowing the customer in India

Knowing the customer in India 2020 Knowing the customer in India The India 2020 Strategic Plan India is one of the world s fastest growing outbound travel markets, with the United Nations World Tourism Organisation predicting 50 million

More information

THIS IS THE CHINESE TRAVELER TO COPENHAGEN

THIS IS THE CHINESE TRAVELER TO COPENHAGEN THIS IS THE CHINESE TRAVELER TO COPENHAGEN RESULTS FROM EXIT SURVEY IN CPH AIRPORT BY WONDERFUL COPENHAGEN Signe Jungersted, Director of New Markets, Wonderful Copenhagen Mille Marcussen, Senior Advisor,

More information

Then call us today (07) 5574 3213 or email santelint@intaconnect.net to find out more about how we can help you!

Then call us today (07) 5574 3213 or email santelint@intaconnect.net to find out more about how we can help you! Head Office: Suite 27, 39 Lawrence Drive, NERANG QLD 4211 Postal Address: PO BOX 3442 NERANG DC QLD 4211 T (07) 5574 3213 F (07) 5574 3215 E santelint@intaconnect.net W www.santelint.com.au The staff at

More information

Hotel Establishment Statistics

Hotel Establishment Statistics Hotel Establishment Statistics Monthly report December & Full Year 49% 15% 7% Page 1 of 18 Executive Summary December December showed an increase of 25% in guest arrivals when compared to last year, with

More information

and 7 Queensland Transport, Moving People Connecting Communities: A Passenger Transport Strategy for Queensland 2007 2017, 2006

and 7 Queensland Transport, Moving People Connecting Communities: A Passenger Transport Strategy for Queensland 2007 2017, 2006 and 7 Key result area 1 Shaping the future Developing new products and services, planning and behavioural change 1. Change behaviour to encourage sustainable transport choices To develop an awareness of

More information

Bachelor of Business International Event Management

Bachelor of Business International Event Management Bachelor of Business International Event Unit name Aim Topics covered Level 1 BUS101 Accounting Fundamentals The aim of the unit is to provide students with the fundamental skills and knowledge to understand

More information

SEIZING THE OPPORTUNITY IN INTERNATIONAL MARKETS

SEIZING THE OPPORTUNITY IN INTERNATIONAL MARKETS WHITE PAPER SEIZING THE OPPORTUNITY IN INTERNATIONAL MARKETS A practical guide to choosing the right s and languages 2014 Lionbridge INTRODUCTION If your app for Windows Phone is doing well at home, now

More information

Factors affecting the inbound tourism sector. - the impact and implications of the Australian dollar

Factors affecting the inbound tourism sector. - the impact and implications of the Australian dollar Factors affecting the inbound tourism sector - the impact and implications of the Australian dollar 1 Factors affecting the inbound tourism sector - the impact and implications of the Australian dollar

More information

International Market Profile: Thailand Year ending December 2015

International Market Profile: Thailand Year ending December 2015 International Market Profile: Thailand Year ending December 2015 This fact sheet provides a summary of the latest tourism data for visitors from Thailand to Victoria. Information includes: visitor numbers,

More information

INNOVATION IN THE FIELD OF MARKET COMMUNICATION AND MARKETING: THE AUSTRALIAN INITIATIVE

INNOVATION IN THE FIELD OF MARKET COMMUNICATION AND MARKETING: THE AUSTRALIAN INITIATIVE INNOVATION IN THE FIELD OF MARKET COMMUNICATION AND MARKETING: THE AUSTRALIAN INITIATIVE by Bob Pegler, Minister-Counsellor, Permanent Delegation of Australia to the OECD Abstract In the last two decades,

More information

TRENDS IN IRISH TOURISM. A report for Dublin Port Company Limited

TRENDS IN IRISH TOURISM. A report for Dublin Port Company Limited TRENDS IN IRISH TOURISM A report for Dublin Port Company Limited February 2011 SECTION 1 RECENT TRENDS IN IRISH TOURISM Economic Significance of Tourism Since 2007 the growth dynamic of the Irish economy

More information

The Psychology of Travel Consumer Behavior

The Psychology of Travel Consumer Behavior The Psychology of Travel Consumer Behavior January 2003 The Strategic Travel Action Resource or STAR is a timely, topical, brief report replacing what was currently referred to as an Industry Report. The

More information

RENTAL PROGRAM. info@elementbay.mu - www.elementbay.mu

RENTAL PROGRAM. info@elementbay.mu - www.elementbay.mu RENTAL PROGRAM THE RENTAL SERVICES As an owner of Element Bay you will be able to enjoy the facilities of a short or long term rental service giving you an additional income and return on your investment.

More information

Demand and Supply Issues in Indigenous Tourism: A Gap Analysis

Demand and Supply Issues in Indigenous Tourism: A Gap Analysis Demand and Supply Issues in Indigenous Tourism: A Gap Analysis FINAL REPORT Mapping Australia s International and Domestic Visitor Markets against Indigenous Tourism Operators Prepared by: Dr Lisa Ruhanen,

More information

Spanish Unit 4: Writing in Spanish

Spanish Unit 4: Writing in Spanish Edexcel GCSE Spanish Unit 4: Writing in Spanish Controlled Assessment Valid from September 2011 onwards Paper Reference 5SP04/01 You do not need any other materials. These possible controlled assessment

More information

2012 Country RepTrak Topline Report

2012 Country RepTrak Topline Report 2012 Country RepTrak Topline Report The World s View on Countries: An Online Study of the Reputation of 50 Countries RepTrak is a registered trademark of Reputation Institute. Global Reputation Knowledge

More information

TOURISM FOR THE FUTURE

TOURISM FOR THE FUTURE - Responsible, Ethical, Sustainable - Strategic Discussion Paper Ecotourism Australia Ltd 2012 Edition Vision: To inspire environmentally sustainable and culturally responsible tourism Edition 1: August

More information

9395 TRAVEL AND TOURISM

9395 TRAVEL AND TOURISM CAMBRIDGE INTERNATIONAL EXAMINATIONS GCE Advanced Subsidiary Level and GCE Advanced Level MARK SCHEME for the May/June 2013 series 9395 TRAVEL AND TOURISM 9395/32 Paper 3 (International Business & Leisure

More information

TigerTOUR. FAQ [ translation module ] www.tourismtasmania.com.au V1.0

TigerTOUR. FAQ [ translation module ] www.tourismtasmania.com.au V1.0 TigerTOUR FAQ [ translation module ] V1.0 www.tourismtasmania.com.au My TigerTOUR FAQ [ Traditional/ Simplified Translation ] In 2012, the Australian Government translated the entire Australian Tourism

More information

The destination is prosperity, the journey begins here! Tidal Waters St Helens, November 18 & 19 BEACHFRONT Bicheno, November 20

The destination is prosperity, the journey begins here! Tidal Waters St Helens, November 18 & 19 BEACHFRONT Bicheno, November 20 Register NOW 6376 2044 limited spaces available ADMISSION FREE ADMISSION FREE Limited numbers Limited numbers The destination is prosperity, the journey begins here! Tidal Waters St Helens, November 18

More information

Audiences London Cultural Tourism Resources

Audiences London Cultural Tourism Resources Audiences London Cultural Tourism Resources Factsheet 1: Definitions of Cultural Tourism Factsheet 2: Key facts and figures Factsheet 3: Segmenting Cultural Tourists Factsheet 4: How Visit London can help

More information

Address by CEO Karl-Johan Persson at H&M s AGM 2015

Address by CEO Karl-Johan Persson at H&M s AGM 2015 Address by CEO Karl-Johan Persson at H&M s AGM 2015 Good afternoon everybody, and a warm welcome to H&M s annual general meeting 2015. I am very pleased to see so many of you here today. As always, lots

More information

Tourism in Denmark. Creating growth and jobs in Denmark

Tourism in Denmark. Creating growth and jobs in Denmark Tourism in Denmark Creating growth and jobs in Denmark Denmark is the most popular holiday destination in the Nordic Region among foreign tourists. In fact, we have more foreign bednights than Norway and

More information

TOURISM IN THE AMSTERDAM METROPOLITAN AREA: NIGHTS, ACCOMMODATIONS AND JOBS IN THE TOURISM SECTOR 2014-2015

TOURISM IN THE AMSTERDAM METROPOLITAN AREA: NIGHTS, ACCOMMODATIONS AND JOBS IN THE TOURISM SECTOR 2014-2015 TOURISM IN THE AMSTERDAM METROPOLITAN AREA: NIGHTS, ACCOMMODATIONS AND JOBS IN THE TOURISM SECTOR 21-21 Research, Information and Statistics (OIS), February 21 Europe is the world's most popular holiday

More information

International Education in the Comox Valley: Current and Potential Economic Impacts

International Education in the Comox Valley: Current and Potential Economic Impacts International Education in the Comox Valley: Current and Potential Economic Impacts FINAL REPORT March 2012 Prepared by: Vann Struth Consulting Group Inc. Vancouver, BC www.vannstruth.com Prepared for:

More information

TOURISM INDUSTRY IN SWEDEN

TOURISM INDUSTRY IN SWEDEN TOURISM INDUSTRY IN SWEDEN SECTOR OVERVIEW Sweden s fastest growing industry 1 SWEDEN - AN ATTRACTIVE DESTINATION SECTOR OVERVIEW The Swedish Travel and Tourism sector offers everything required for doing

More information

Japan Market Profile. Tourism PEI/John Sylvester. February 2013

Japan Market Profile. Tourism PEI/John Sylvester. February 2013 Japan Market Profile Tourism PEI/John Sylvester February 2013 Contents Introduction... 2 Executive Summary... 3 Japan Market Conditions & 2013 Outlook... 4 Japan Travel to Canada... 5 Competitive Environment...

More information

The Palace of Versailles Goes Digital, Increasing Revenue and Enhancing Overall Visitor Experience

The Palace of Versailles Goes Digital, Increasing Revenue and Enhancing Overall Visitor Experience CUSTOMER CASE STUDY The Palace of Versailles Goes Digital, Increasing Revenue and Enhancing Overall Visitor Experience Executive Summary CUSTOMER NAME Palace of Versailles, France INDUSTRY Public Sector

More information

GLOBAL ASSIST SERVICES

GLOBAL ASSIST SERVICES GLOBAL ASSIST SERVICES global assist services Sometimes the unexpected may happen when you travel. A passport is lost. You come down with a sudden illness. A lawyer is needed. Being a Cardmember can make

More information

2015 Country RepTrak The World s Most Reputable Countries

2015 Country RepTrak The World s Most Reputable Countries 2015 Country RepTrak The World s Most Reputable Countries July 2015 The World s View on Countries: An Online Study of the Reputation of 55 Countries RepTrak is a registered trademark of Reputation Institute.

More information

DIGITAL JUNGLE. Agency Credentials

DIGITAL JUNGLE. Agency Credentials DIGITAL JUNGLE Agency Credentials Digital Jungle is a cross cultural, digital marketing Agency, connecting Western organisations with a Chinese audience living in China or abroad fierce Competition is

More information

JW Marriott Hotel Kuala Lumpur

JW Marriott Hotel Kuala Lumpur JW Marriott Hotel Kuala Lumpur An exclusive report to be distributed with THE INDEPENDENT Transcript of the interview with: Mr Mahmoud Skaf General Manager WORLD REPORT: In your opinion, what is it about

More information

Spain Facts and Insights

Spain Facts and Insights Spain Facts and Insights Key Facts Economic Market population Outbound Travel Market Size UK s share of Spanish outbound market Scotland s visitors from Spain GDP growth forecast 2012 +0.3% (OECD) The

More information

Benchmarking Travel & Tourism Global Summary

Benchmarking Travel & Tourism Global Summary Benchmarking Travel & Tourism Global Summary How does Travel & Tourism compare to other sectors? Sponsored by: Summary of Findings, November 2013 Outline Introduction... 3 Summary of research structure..

More information

Millionaire migration in 2015

Millionaire migration in 2015 Publication date: March 2016 City migration Cities with biggest inflows of millionaires The following cities had the biggest net inflows of millionaires (HNWIs) in 2015. Cities ranked by millionaire inflows,

More information

Queensland Tourism - Industry Outlook and Potential to 2020 Department of Tourism, Major Events, Small Business and Commonwealth Games

Queensland Tourism - Industry Outlook and Potential to 2020 Department of Tourism, Major Events, Small Business and Commonwealth Games Queensland Tourism - Industry Outlook and Potential to 2020 Department of Tourism, Major Events, Small Business and Commonwealth Games August 2012 Contents Glossary... i Executive Summary... i 1 Background...

More information

Maximising Digital Marketing: Andrew Binns Head of Strategy

Maximising Digital Marketing: Andrew Binns Head of Strategy Maximising Digital Marketing: Andrew Binns Head of Strategy The Digital Toolkit Website E-commerce Personalisation Customisation Blogs Facebook Twitter Google+ Vine Instagram Pinterest Email Marketing

More information

50e. 2013 Show report INTERNATIONAL PARIS AIR SHOW. SALON INTERNATIONAL de l Aéronautique et de l Espace. Paris Le Bourget. June 17-23.

50e. 2013 Show report INTERNATIONAL PARIS AIR SHOW. SALON INTERNATIONAL de l Aéronautique et de l Espace. Paris Le Bourget. June 17-23. 50e th INTERNATIONAL PARIS AIR SHOW SALON INTERNATIONAL de l Aéronautique et de l Espace Paris Le Bourget 2013 Show report June 17-23 2013 17-23 juin www.paris-air-show.com A great trade and public success

More information

BULGARIA AS A TOURIST DESTINATION: THE PRODUCT QUALITY PERCEPTION OF THE RESORT HOTELS

BULGARIA AS A TOURIST DESTINATION: THE PRODUCT QUALITY PERCEPTION OF THE RESORT HOTELS BULGARIA AS A TOURIST DESTINATION: THE PRODUCT QUALITY PERCEPTION OF THE RESORT HOTELS Prof. Lina Anastassova, PhD Burgas Free University Maria Johann, PhD Warsaw School of Economics Abstract: The paper

More information

Welcome home to true value.

Welcome home to true value. Welcome home to true value. We are the specialists. Whether buying your first home, your dream home or investing in property, the right finance guidance is essential. At LJ Hooker Home Loans we combine

More information

Inbound Tourism Statistics

Inbound Tourism Statistics Inbound Tourism Statistics 4.July.2011 Japan Tourism Agency Consumption Trend Survey for Foreigners Visiting Japan -2-1 Major official statistics on tourism Inbound Number of inbound tourists Announced

More information

Observers CBI Local Government Association VisitEngland VisitBritain

Observers CBI Local Government Association VisitEngland VisitBritain The Tourism Alliance is the Voice of the Tourism Industry, comprising 49 Tourism Industry Organisations that together represent some 200,000 businesses of all sizes throughout the UK. The purpose of the

More information

Payment Methods for Incoming Tour Operators in Sub-Saharan Africa

Payment Methods for Incoming Tour Operators in Sub-Saharan Africa Payment Methods for Incoming Tour Operators in Sub-Saharan Africa Making Payment Collections Convenient for Incoming Tour Operators in Sub-Saharan Africa Introduction: Tourism in Sub-Saharan Africa The

More information

Capacity and Turnover in Public Accommodation Establishments in Hungary

Capacity and Turnover in Public Accommodation Establishments in Hungary Capacity and Turnover in Public Accommodation Establishments in Hungary According to Act I of 1978 on domestic trade, in Hungary all establishments operated as a business for overnight accommodation and

More information

7096 TRAVEL AND TOURISM

7096 TRAVEL AND TOURISM CAMBRIDGE INTERNATIONAL EXAMINATIONS Cambridge Ordinary Level MARK SCHEME for the October/November 2014 series 7096 TRAVEL AND TOURISM 7096/23 Paper 2 (Alternative to Coursework), maximum raw mark 100

More information

Positioning and potentials of Greenland, Iceland and the Faroe Islands on the German holiday travel market

Positioning and potentials of Greenland, Iceland and the Faroe Islands on the German holiday travel market Positioning and potentials of Greenland, Iceland and the Faroe Islands on the German holiday travel market Management Summary At one glance:» Preface: This report on Positioning and potentials for Greenland,

More information

Ageing OECD Societies

Ageing OECD Societies ISBN 978-92-64-04661-0 Trends Shaping Education OECD 2008 Chapter 1 Ageing OECD Societies FEWER CHILDREN LIVING LONGER CHANGING AGE STRUCTURES The notion of ageing societies covers a major set of trends

More information

Research and Statistics Economic Development Department. Fact sheet. Amsterdam remains a popular tourist destination

Research and Statistics Economic Development Department. Fact sheet. Amsterdam remains a popular tourist destination Research and Statistics Economic Development Department Fact sheet number 4a October 2008 Amsterdam remains a popular tourist destination For the past few years, tourism in Amsterdam has been rapidly growing.

More information

Marketing the U.S. to the World. Karyn Gruenberg, VP Global Marketing and Partner Programs August 27, 2015

Marketing the U.S. to the World. Karyn Gruenberg, VP Global Marketing and Partner Programs August 27, 2015 Marketing the U.S. to the World Karyn Gruenberg, VP Global Marketing and Partner Programs August 27, 2015 Industry Defining Moments March 2010 Signing the Travel Promotion Act into Law January 2012 National

More information

Tourism Trends 2009/10 in Austria

Tourism Trends 2009/10 in Austria Peter Laimer Tourism Trends 09/ in Austria Development of key figures againts the backdrop of the economic and financial crisis UNWTO Committee on Statistics and TSA Madrid, 27-28 January We are moving

More information

Monitoring the Visitor Experience in New Zealand

Monitoring the Visitor Experience in New Zealand Monitoring the Visitor Experience in New Zealand Summary Prepared for Tourism Industry Association New Zealand (TIA) The New Zealand Tourism Research Institute Auckland University of Technology www.nztri.org

More information

CHINA Market Profile. Up to $13bn Potential to be worth by 2020 840,000. $5.7bn China. 33.6m. Overview. Aviation routes from China to Australia 3

CHINA Market Profile. Up to $13bn Potential to be worth by 2020 840,000. $5.7bn China. 33.6m. Overview. Aviation routes from China to Australia 3 Market Profile Overview In 214, China was Australia s second largest inbound market for visitor arrivals and the largest market for total visitor expenditure and visitor nights. Findings from Tourism Australia

More information

The Federation of Hong Kong Hotel Owners Limited PROPOSAL TO ESTABLISH A HOTEL CLASSIFICATION SYSTEM FOR HONG KONG

The Federation of Hong Kong Hotel Owners Limited PROPOSAL TO ESTABLISH A HOTEL CLASSIFICATION SYSTEM FOR HONG KONG PROPOSAL TO ESTABLISH A HOTEL CLASSIFICATION SYSTEM FOR HONG KONG INTRODUCTION Hotel owners world wide have recognized the importance and benefits of belonging to a benchmark. To remain competitive, they

More information

Global Media Relations RFP Issued: September 30, 2014

Global Media Relations RFP Issued: September 30, 2014 Global Media Relations RFP Issued: September 30, 2014 The following are answers to questions Brand USA has received to the RFP for Global Media Relations. Q: Can you confirm your core markets for media

More information

TUI Deutschland growing faster than the market Expansion of own hotel concepts at long-haul destinations

TUI Deutschland growing faster than the market Expansion of own hotel concepts at long-haul destinations TUI Deutschland growing faster than the market Expansion of own hotel concepts at long-haul destinations Summer 2011: good economy increases desire to travel - TUI expands its market position Winter 2011/12:

More information

How To Understand Tourism In The Uk

How To Understand Tourism In The Uk UK TOURISM STATISTICS 2014 Tourism: At the Forefront of the UK s Economic Recovery Tourism has been one of the UK s great success stories over the last five years. While the UK economy as a whole has languished

More information

JOINT WORLD BANK OECD SEMINAR ON PURCHASING POWER PARITIES

JOINT WORLD BANK OECD SEMINAR ON PURCHASING POWER PARITIES Organisation de Coopération et de Développement Economiques Organisation for Economic Co-operation and Development PPPs and the Price Competitiveness of International Tourism Destinations Larry Dwyer,

More information

ACCOMMODATION A FUTURE IN ACCOMMODATION

ACCOMMODATION A FUTURE IN ACCOMMODATION ACCOMMODATION A FUTURE IN ACCOMMODATION HOW DO YOU MAKE A CAREER OUT OF ACCOMMODATION? What defines good accommodation and what makes it outstanding? A large part of the answer lies in the guest having

More information

Japan 94% of parents think that their children s safety has improved since moving. China is home to the highest earning expats in the world

Japan 94% of parents think that their children s safety has improved since moving. China is home to the highest earning expats in the world Explorer Survey 2014 - life worldwide Canada is the most popular destination for retired expats UK expats spend more time socialising with locals than with other expats Switzerland comes top as an all-round

More information

Radisson Blu SkyCity Hotel, Stockholm-Arlanda, Sweden. AiRPORT HOTel

Radisson Blu SkyCity Hotel, Stockholm-Arlanda, Sweden. AiRPORT HOTel Radisson Blu SkyCity Hotel, Stockholm-Arlanda, Sweden AiRPORT HOTel Radisson Blu SkyCity Hotel perfect location at Stockholm-Arlanda Airport. Spread over 14 islands, the spectacular city of Stockholm is

More information

Survey of young person s perception and ideas on Baltic Sea Region tourism products

Survey of young person s perception and ideas on Baltic Sea Region tourism products Survey of young person s perception and ideas on Baltic Sea Region tourism products Lise Lyck 1 Survey of young person s perception and ideas on Baltic Sea Region tourism products Copenhagen Business School

More information

Travel market. Briefing notes and sales support for newspaper media sales teams

Travel market. Briefing notes and sales support for newspaper media sales teams Travel market Briefing notes and sales support for newspaper media sales teams What s in this deck? This deck is split into two sections: Section 1 An overview of the Australian travel market The 2015

More information

Testing Theories of Policy-Making: Educational Funding MICAH MCFADDEN

Testing Theories of Policy-Making: Educational Funding MICAH MCFADDEN MICAH MCFADDEN This paper was written for Dr.Tures Politics of Developed Systems course. Policy-making is an essential part of every government. Each government must enact policies based on their own philosophies,

More information

The big pay turnaround: Eurozone recovering, emerging markets falter in 2015

The big pay turnaround: Eurozone recovering, emerging markets falter in 2015 The big pay turnaround: Eurozone recovering, emerging markets falter in 2015 Global salary rises up compared to last year But workers in key emerging markets will experience real wage cuts Increase in

More information

International marketing and student recruitment Activity plan

International marketing and student recruitment Activity plan International marketing and student recruitment Activity plan Sophie Bierbaum and Kathleen Rolfe CASS Marketing and Communications Office 2012 ANU College of Arts & Social Sciences Executive summary International

More information

Tourism Policy. David Airey. Poznań University of Economics November 2013

Tourism Policy. David Airey. Poznań University of Economics November 2013 Tourism Policy David Airey Poznań University of Economics November 2013 Benidorm, Spain Paris Thailand Bangkok, Thailand Costa Brava Benidorm, Spain Black Sea Coast of Bulgaria Courchevel, France Top of

More information

The Borderless Workforce 2011. Australia and New Zealand Research Results

The Borderless Workforce 2011. Australia and New Zealand Research Results The Borderless Workforce 2011 Australia and New Zealand Research Results Introduction Given the fact that neither Australia or New Zealand are facing problems, like high unemployment rates during the labour

More information

www.pwc.co.uk/economics Global wage projections to 2030 September 2013

www.pwc.co.uk/economics Global wage projections to 2030 September 2013 www.pwc.co.uk/economics Global wage projections to 2030 Summary: Wage gap between emerging and advanced economies will shrink significantly by 2030 By 2030, our projections in this report suggest that

More information

Where Business Goes to Grow

Where Business Goes to Grow Where Business Goes to Grow Investment Opportunities in Hong Kong for European Tourism Companies Jimmy Chiang Head of Tourism & Hospitality Presentation Outline I. Introduction of InvestHK II. Overview

More information

THE BLEISURE REPORT 2014 BRIDGESTREET.COM

THE BLEISURE REPORT 2014 BRIDGESTREET.COM THE BLEISURE REPORT 2014 BRIDGESTREET.COM THE BLEISURE REPORT 2014 BridgeStreet Global Hospitality s Bleisure Study, a recent survey of 640 international guests. EXECUTIVE SUMMARY Travel habits The majority

More information

30 th april - 1 st may, 2016

30 th april - 1 st may, 2016 2016 the perfect end of season tour T he UK s leading junior & youth rugby festival, played in one of England s most beautiful locations, Barnstaple, North Devon. Each year the West Coast Festival of Rugby

More information

Twitter For Tourism. Topic Social Media Tutorial 44

Twitter For Tourism. Topic Social Media Tutorial 44 Topic Social Media Tutorial 44 Twitter For Tourism Twitter is a great tool for businesses looking to attract new customers and increase visibility of their branding. By creatively utilising the 140 character

More information

The Value of Golf Tourism

The Value of Golf Tourism The Value of Golf Tourism to Australia September 2014 The Value of Golf Tourism to Australia contents 1. REPORT HIGHLIGHTS...1 2. INTRODUCTION...2 Source Data... 3 Tourism Research Australia... 3 2014

More information

Spurring Growth of Renewable Energies in MENA through Private Sector Investment

Spurring Growth of Renewable Energies in MENA through Private Sector Investment MENA-OECD Business Council: Task Force on Energy and Infrastructure WORKING PAPER PRESENTING THE PRIVATE SECTOR S VIEW Spurring Growth of Renewable Energies in MENA through Private Sector Investment Agenda

More information

Barriers to Growth in Australian Services Exports: Issues Paper Submission from Service Skills Australia

Barriers to Growth in Australian Services Exports: Issues Paper Submission from Service Skills Australia Australian Services Exports Productivity Commission services.exports@pc.gov.au 5 June 2015 Barriers to Growth in Australian Services Exports: Issues Paper Submission from Service Skills Australia This

More information

A Digital Strategy for Destination Europe 2020. Valeria Croce Head of Research & Development Zadar, 23 rd October 2013

A Digital Strategy for Destination Europe 2020. Valeria Croce Head of Research & Development Zadar, 23 rd October 2013 A Digital Strategy for Destination Europe 2020 Valeria Croce Head of Research & Development Zadar, 23 rd October 2013 The European Travel Commission (ETC) Work together to build the value of tourism to

More information

Enjoy your travel the Express way. Corporate Travel MICE. Meetings Incentives Conferences Events

Enjoy your travel the Express way. Corporate Travel MICE. Meetings Incentives Conferences Events Enjoy your travel the Express way Corporate Travel & MICE Meetings Incentives Conferences Events Corporates today want experienced travel consultants who are able to assist them with every aspect of their

More information