business writing General Advice
|
|
- Jody Garrett
- 7 years ago
- Views:
Transcription
1 business writing Communicating with clients and coworkers can be intimidating, but it doesn t have to be. This handout will present several strategies for simple, effective business writing. Consider Your Audience General Advice Before you begin to write, think about your audience. Ask, Who will be reading this? Strive to be a reader-focused writer, and move past the it made sense in my head mentality. To better meet your audience s needs, consider the following questions: Who is my audience? What does my audience want? What questions does my audience want answered? Why does my audience care about the issue? What does my audience know about the issue? What doesn t my audience know about the issue? If your audience doesn t know much about your subject, you may need to include some background information. Get to the Point Few people read business communications for fun so don t waste your readers time. Get to your point as quickly as possible. Example: Due to our funding shortfall, we need to meet to discuss strategies for recouping lost wages. Example: The University will be closed during the month of January for winter break. If you must include background information, keep it as short as possible. Example: Several of you have written me to ask about the final exam. The final will be posted on Blackboard next week. So What? What Now? Make sure your readers know what you want them to do after reading your message. You can do this by Version 2.0 1
2 including a clear call to action. Example: Please complete and return the attached survey by noon on Friday. Example: Please me your decision by the end of the day. Use Short, Focused Paragraphs When reading on a computer screen, people typically scan documents instead of reading each word. This means that you will need to use short, focused paragraphs to quickly convey your ideas. Make sure that each paragraph has a strong topic sentence that announces what the paragraph is about. When you move on to a new idea, start a new paragraph. Example: The focus of next week s staff meeting will be client retention. Please bring ideas with you or them to me beforehand. Example: Starting next week, all users will need a new username and password. The IT Office should have ed you your new username last week. Using this username, you can log into our website and create a new password. Favor Simpler Sentence Structures Within paragraphs, favor simpler sentences. Instead of cramming each sentence with as many ideas as possible, try to limit your sentences to one or two main ideas. Break longer, complex sentences into simpler ones. Bad Example (One long, complex sentence): Once you have received your username, which the IT Office should have sent you, as instructed by the chief information officer, you will need to log into the company s new website, which went live last week, and create a new password, preferably one that is different than your previous password and that contains letters, numbers, and special characters in order to prevent another hacking incident, which could once again compromise our clients privacy, an incident that we surely don t want to repeat. Good Example (Several shorter, simpler sentences): The IT Office should have ed you your new username last week. Using this username, you can log into our website and create a new password. This password should be different than your previous one. Make sure it contains a combination of letters, numbers, and special characters. This combination will help prevent another hacking incident and protect our clients privacy. Avoid ALL CAPS Avoid typing in all capital letters since it is the electronic equivalent of shouting. Proofread Example: WHERE IS THE RELAXATION ROOM? Everyone makes mistakes, which is why you need to proofread your document. The time you spend proofreading a document should correspond to its importance. There s no point fretting over a low-stakes to a close coworker. Know Your Audience Be aware of any communication conventions (such as timing or frequency of s) or often-used/oftenavoided phrasings, greetings, or sign-offs in the field you re working in. 2
3 Purpose s is less formal than memos and letters. It is best used for low-stakes information that needs to be communicated quickly to a large number of people. Generally, you should not use to communicate high-stakes information such as firing, resignation, death, etc. This information is better communicated in person or through a letter. Subject Line The subject line is the most important part of your . Many readers determine whether or not they will read an based solely on the information in the subject line. Make sure you subject line quickly conveys the content of your message. Opening Bad Subject Line: Library Good Subject Line: Extended Library Hours Start 12/14 Open your by using the recipient s name or a simple greeting such as Hi or Hello. Dear is typically too formal for an . If you are writing to several people, using Hello or the group name is sufficient. Closing Traditional letter closings such as Sincerely or Yours Truly are typically too formal for an . Instead, try simple closings like Thanks or Best or omit the closing entirely. Signature Your signature should contain key contact information, such as your name, your title, your phone number, and your address. Example: John Doe Associate Vice President Big Important Company (555) jdoe@bic.com Avoid cutesy quotations or clipart in your signature. Example: John Doe Associate Vice President Big Important Company (555) jdoe@bic.com ~~ Reach for the moon... If you miss, at least you ll be among the stars. ~~ 3
4 Away Message As a professional courtesy, set an away message or automatic reply if you are going to be out of the office for an extended period of time. Make sure that your notification includes when you will return and who the writer should contact in case of an emergency. Example: I will be out of the office until Monday, December 7. If you need immediate assistance, please contact Jane Doe at (555) Replying to Group s People typically hate being included on long, irrelevant chains. When replying to group s, consider whether or not the entire group needs to read your response. If so, select Reply All. If not, only reply to select members. Purpose Note: To see how the elements above work together, please see the sample at the end of this handout. Memos Memo is short for memorandum, which means thing to be remembered in Latin. Accordingly, memos are used to remind or inform readers of policies, meetings, changes, events, etc. They are more formal than s but less formal than letters. Special Formatting Memos include a heading containing four sections: TO, FROM, DATE, and SUBJECT. Opening Do not open with a salutation. Instead, get right to the point. Closing Example: Big Important Company will extend its business hours during the month of December. Example: The senior leadership retreat will be held on Wednesday, December 2, Memos typically do not have a signature line, but they still conclude with a call to action. Purpose Example: Once you have updated your forms, please bring them to HR in Rm 304. Example: If you have any questions, please contact the Help Desk at (555) Note: To see how the elements above work together, please see the sample memo at the end of this handout. Business Letters Business letters are the most formal type of business communication, and they are used to communicate important information, such as hiring, promotion, firing, etc. 4
5 Special Formatting Included below are formatting instructions for generic business letters. You should always check your company s standards for letters to see if a specific template or letterhead should be used. Margins and Spacing Letters are typically single spaced, with an extra space between paragraphs. Margins are typically set to 1 or 1 ½ inches. Alignment and Indentation Left align all elements in your letter. Do not indent your paragraphs. Sender s Address If it is not already included in a letterhead, the sender s address is the first element of the letter. If the letterhead contains the address, the date is the first element. Date Write out the name of months for the date. Example: September 6, 2015 Inside Address Include the inside address (i.e., the recipient s address) after the date. Include the recipient s name and title with the address. Example: Jane Doe Director of Marketing Big Important Company 123 Main Street Baltimore, MD Older style guides recommend including honorifics like Mr. or Ms. before the recipient s name. However, you may want to avoid including these gender-based honorifics unless you are absolutely sure how the individual identifies. Opening (Salutation) Open your letter with the word Dear and the name of the recipient. If you know the gender of the person, use an honorific and the last name. If you do not know the gender, use the first and last name. Use a colon after the salutation. Example: Dear Ms. Doe: Example: Dear Pat Doe: Avoid the phrase To whom it may concern. Always try to find the name of the person who will be reading your letter. If after searching you still cannot find a name, use the job title of the person or persons who will be reading the letter. Example: Dear Search Committee: Example: Dear Customer Service Representative: 5
6 Closing (Valediction) End your letter with a simple closing like Sincerely or Thank You. Signature Four lines below your closing, type your name and title. Sign your name in pen above the typed name. Enclosures Indicate enclosures with the word enclosures and the number of items enclosed. Example: Enclosures: 1 If you only have a few enclosures, consider naming them. Example: Enclosures: Resume Example: Enclosures: (2) CV and Final Transcript Note: To see how the elements above work together, please see the sample business letter at the end of this handout. References Maggio, R. (2009). How to say it: Choice words, phrases, sentences, and paragraphs for every situation. New York, NY: Prentice Hall. 6
7 RE: Extended Library Hours Start 12/14 Doe, Jessie Sent: Mon 4/27/ :19 AM To: Doe, Jane; DL-AllStudents CC: Doe, Jack Hello, Starting Monday, December 14, 2015, the library will extend its hours until 2 a.m. Monday through Friday. Our regularly scheduled weekend hours will remain in effect during this time. To schedule an appointment with a research librarian, please researchhelp@university.edu. Thanks, Jessie Doe Head Librarian University of Somewhere (555) jessie.doe@university.edu
8 MEMORANDUM TO: Senior Leadership at Big Important Company FROM: CEO of Big Important Company SUBJECT: Senior Leadership Retreat DATE: December 2, 2015 The senior leadership retreat will held on January 6, 2016 from 8 a.m. to 3 p.m. The retreat will be held on site in the Dudeck Room. Breakfast and lunch will be provided. In preparation for the retreat, please collect the following pieces of data for your area: Sales forecasts Inventory Customer satisfaction scores Employee satisfaction scores If you are unable to attend for any reason please contact John Doe at (555) memo
9 John Doe Big Important Company 123 Main St., Suite 12 Baltimore, MD October 2, 2015 Julie Smith Account Manager Other Company 456 Center St. Baltimore, MD Dear Julie Smith, On behalf of Big Important Company, I am pleased to offer you the full-time position of Senior Account Manager. We would like you to start on 11/02/15 at which time you will need to attend an orientation with Human Resource Services (HRS) at 8:30 a.m. If you accept this offer, HRS will send you a welcome letter detailing the orientation. In recognition of your responsibilities, your initial compensation will be $50,000 per year. Cost of living and merit increases will be available consistent with company policy. In addition to your compensation, you will receive the benefits that are offered to all full-time employees. This offer of employment, if not previously accepted by you, will expire on October 16, To accept this offer, please sign the enclosed form and return the executed copy to HRS. We look forward to having you on our team. Sincerely, John Doe Associate Vice President letter Enclosure: 1
How To Write A Letter To Someone
/The Seven Cs of Business Letter Writing Effective letter writing boils down to knowing why you are writing a letter, understanding your reader's needs and then clearly writing what you need to say. Every
More informationHow to Write a Nomination or Reference Letter Leadership Toolbox Podcast Transcript
How to Write a Nomination or Reference Letter Leadership Toolbox Podcast Transcript Centennial Student Union & Student Activities Minnesota State University, Mankato Most of us, even as early as in our
More informationBUSINESS LETTER WRITING: FORMATTING
Week 5 BUSINESS LETTER WRITING: FORMATTING LEARNING OBJECTIVES: To understand the key elements you need to pay attention to when formatting your business messages To ensure that your messages conform to
More informationEmail Etiquette COMMON PERSONAL AND PROFESSIONAL EMAIL RULES THE AMERICAN CENTER 13 JULY, 2011 YUKI KONDO-SHAH MIRIAM SCHIVE.
Email Etiquette COMMON PERSONAL AND PROFESSIONAL EMAIL RULES THE AMERICAN CENTER 13 JULY, 2011 YUKI KONDO-SHAH MIRIAM SCHIVE Email Vocabulary CC Carbon Copy BCC Blind Carbon Copy Reply All Forward Delete
More informationAddressing Correspondence in Your Job Search
Addressing Correspondence in Your Job Search Here are some simple rules to follow as you re writing letters in your job search: 1. Whenever a name is given, use the name rather than a generic Dear Hiring
More informationPREPARING A PERSONAL LETTER
PREPARING A PERSONAL LETTER Outcome (lesson objective) Students will identify the parts and format of a personal (friendly) letter then write a letter using the appropriate format with proper spelling,
More informationCover Letter Guidelines
Cover Letter Guidelines What is a Cover Letter? A cover letter accompanies the resume, and tells the employer the type of position you're seeking -- and exactly how you are qualified for that position.
More informationBusiness Writing. Level 2. Worldwide Interactive Network, Inc. 1000 Waterford Place, Kingston, TN 37763 888.717.9461
Business Writing Worldwide Interactive Network, Inc. 1000 Waterford Place, Kingston, TN 37763 888.717.9461 2008 Worldwide Interactive Network, Inc. All rights reserved. Copyright 1998 by Worldwide Interactive
More informationCover Letters. Student Career Centre. What is a cover letter? 2. Why is a cover letter important? 2. Component of a cover letter 2
Cover Letters Student Career Centre What is a cover letter? 2 Why is a cover letter important? 2 Component of a cover letter 2 Cover letter Do s and Don ts 3-4 Goals of the cover letter 4 Sample Cover
More informationText Type: Functions: Context of use:
Text Type: Letter Functions: Letters are a kind of substitute for spoken conversations. It is spontaneous, private, and personal. It is non-literary and is not written for the eyes of the general public.
More informationCustomer Service Communications Guidelines
Customer Service Communications Guidelines Effective October 1, 2013 Purpose Authority Reference Resource To establish Customer Service Communications expectations for the Department of Natural Resources
More informationGeneral Psychology. Fall 2015
General Psychology Fall 2015 Dr. Mary E. McKemy (pronounced Mc-KAY-me, but feel free to call me Mary) Kinard 123 (down the hall from the Psychology Office) 323-2643 (Office) and 328-9978 (Home -- please
More informationCover Letter and Other Business Correspondence
Cover Letter and Other Business Correspondence 6. Cover Letter and Other Business Correspondence General Information Definition of a Cover Letter Both academic and non-academic cover letter is the first
More informationI look forward to doing business with you and hope we get the chance to meet soon
Emailing 1: Worksheet 1 - Reading Tasks Dear Mr Smith, I would like to introduce myself. My name is Saarland and I am the new South Western sales manager for Chou Cream English Schools. The previous sales
More informationCover Letter Guide PURPOSE
Cover Letter Guide PURPOSE The purpose of your cover letter, in combination with your resume, is to persuade an employer to interview you. The letter should not merely be a recitation of your prior experiences.
More informationCOVER LETTERS & PROFESSIONAL BUSINESS CORRESPONDENCE
COVER LETTERS & PROFESSIONAL BUSINESS CORRESPONDENCE Your Call To Action Write It Right! Now that you have mastered the art of the resume, it s time to tackle your cover letter. Cover letters are intended
More informationCover Letter Workshop. Career Development Centre 2012-2013
Cover Letter Workshop Career Development Centre 2012-2013 Learning Objectives To understand the purpose of a cover letter To understand what makes a cover letter effective Become aware of the cover letter
More informationCity of De Pere. Halogen How To Guide
City of De Pere Halogen How To Guide Page1 (revised 12/14/2015) Halogen Performance Management website address: https://global.hgncloud.com/cityofdepere/welcome.jsp The following steps take place to complete
More informationOHIO EXPOSITIONS COMMISSION CUSTOMER SERVICE GUIDELINES
OHIO EXPOSITIONS COMMISSION CUSTOMER SERVICE GUIDELINES The Ohio Expositions Commission (OEC) is committed to providing the best possible service to customers both internal and external. In support of
More informationEvaluating the Elements of a Piece of Practical Writing The author of this friendly letter..
Practical Writing Intermediate Level Scoring Rubric for a Friendly Letter (to be used upon completion of Lesson 4) Evaluating the Elements of a Piece of Practical Writing The author of this friendly letter..
More informationLesson Plan 5 COVER LETTER/LETTER OF INTRODUCTION WRITING
Lesson Plan 5 COVER LETTER/LETTER OF INTRODUCTION WRITING OBJECTIVE: Upon successful completion, students will be able to create an effective cover letter outlining their interest in applying for a position/college/internship/scholarship
More informationCover Letter Writing Guidelines
Cover Letter Writing Guidelines Career Management Office Peter B. Lewis Building, Suite 160 216.368.3662 wsom-cmo@case.edu weatherhead.case.edu/careers 06/2016 Cover Letter Guidelines Table of Contents
More informationEmail Etiquette for Lotus Notes Users
Email Etiquette for Lotus Notes Users Email was originally used as an informal means of communication. However in recent times it has become an essential business communication tool used within the HSE.
More informationBusiness Emails Tips and Useful Phrases
Business Emails Tips and Useful Phrases Cross off any tips below which are usually bad ideas. Starting business emails Opening greeting 1. You should usually write Dear Mr/ Ms + full name if you know the
More informationBusiness Communication Document Formatting
Business Communication Document Formatting Letters vs. Memos The letter format is used when the receiver(s) of the correspondence is outside of your company or organization. The memo format is used when
More informationShop with a Buccaneer 2014 Mentor Application
Shop with a Buccaneer 2014 Mentor Application * * * * * * * * * * * * * * * It s hard to believe, but the Holidays are already upon us - a time for family and relaxation, but most of all, generosity. Every
More informationLesson Effective Communication Skills
Lesson Effective Communication Skills Lesson Overview In this lesson, participants will learn about various types of communication and how important effective communication is in the workplace. Lesson
More informationCOVER LETTER. Types: There are three basic forms. The Application Letter. This letter responds to a known posting, where the employer is seeking you.
COVER LETTER A cover letter is a short, formally written letter that compliments a resume in order to introduce and demonstrate personal qualifications for an advertised position. A cover letter could
More informationWriting Business documents and. All material will be adapted from Botha, D. et al. 2007. Public Relations: Fresh Perspectives. Pearson Education SA
Writing Business documents and Formal Texts All material will be adapted from Botha, D. et al. 2007. Public Relations: Fresh Perspectives. Pearson Education SA Introduction Writing business documents in
More informationLetter Writer. User s Guide. Introduction
Introduction Letter Writer User s Guide You are reading this guide because one of your students or advisees has asked you to write a letter of recommendation on their behalf and they have asked you to
More informationxxx Lesson 11 1. Comprehend the writing process 2. Respond positively to the writing process
xxx Lesson 11 The Writing Process Overview: This lesson will focus on the writing process and how it relates to communication. Learners will be taught what the writing process is, its parts, and how they
More informationPROFESSIONAL COMMUNICATIONS: COVER LETTERS, REFERENCES, EMAILS, and THANK YOUS
PROFESSIONAL COMMUNICATIONS: COVER LETTERS, REFERENCES, EMAILS, and THANK YOUS Professional Development Workshop Series Career Development and Internships Office (CDIO) careers@northpark.edu x5575 2 It
More informationUnit 8- Writing: Transactional writing Page 1
Unit 8- Writing: Transactional writing Page 1 8 Formal Letters In this unit you will meet words and expressions about formal procedures read an article about the legal steps for dismissing an employee
More informationEmail Etiquette. Why do we need Email Etiquette? PROPER EMAIL FORMATTING. Email Etiquette Kelly Levander
Email Etiquette Why do we need Email Etiquette? Professionalism: : by using proper email language you and your company will convey a professional image. Efficiency: emails that get to the point are much
More informationKinds of business writing (1) : Indented style
Kinds of business writing () : Indented style Chapter Business writing is formatted in a different way from academic or creative writing. Often, a company will choose a style to use for all of its internal
More informationWashington Office Correspondence Manual. National Park Service October, 1999
Washington Office Correspondence Manual National Park Service October, 1999 Contents Introduction 1. Style 1.1. Letters 1.2. Memoranda 1.3. Electronic Mail 1.4. File Codes and File Copies 1.5. Enclosures,
More informationTIME MANAGEMENT AND STUDY SKILLS
TIME MANAGEMENT AND STUDY SKILLS People aren t born knowing how to be good students. Adopting good study skills takes practice and dedication, but anyone can become a good student. The two most important
More informationA Brief Guide to Professional Writing
from the ASC DeVry Addison Academic Support Center Room 244, ext. 8365 http://add.devry.edu/academic_support_center.html A Brief Guide to Professional Writing Prepared Fall 2002 by J. Hagemann and L. Danley
More informationTop Ten Mistakes in the FCE Writing Paper (And How to Avoid Them) By Neil Harris
Top Ten Mistakes in the FCE Writing Paper (And How to Avoid Them) By Neil Harris Top Ten Mistakes in the FCE Writing Paper (And How to Avoid Them) If you re reading this article, you re probably taking
More informationTECM 2700 Introduction to Technical Writing
TECM 2700 Syllabus, page 1 of 13 TECM 2700 Introduction to Technical Writing Instructor Dr. L.G. Jackson Office Auditorium Building, Room 207 E-mail LJackson@unt.edu Office Hours By appointment Text Sims,
More informationSpreading the Word: Raising Awareness and Funds with Email. Presented by: Alec Stern, VP, Constant Contact
Spreading the Word: Raising Awareness and Funds with Email Presented by: Alec Stern, VP, Constant Contact Agenda Section 1: Email 101 Section 2: Getting Started Section 3: Getting Your Email Delivered
More informationWhat Makes a Good Letter. Parts of a Job-Application Letter. Introductory Paragraph. Four functions of the introductory paragraph:
Writing Job-Application Letters Writing Job-Application Letters The purpose of a job-application or résumé cover letter is to improve your chances of being called for an interview, by convincing the reader
More informationSupervisor s Guide to the New Employee On-Boarding Program
Supervisor s Guide to the New Employee On-Boarding Program Office of Human Resources Training and Development On-Boarding and Engagement What this guide will do for you The Office of Human Resources On
More informationBUSINESS LETTER OF RECOMMENDATION & GUIDE
& GUIDE Included: Overview Dos and Don ts Checklist Business Letter of Recommendation Instructions Sample Business Letter of Recommendation 1. Overview The modern job market is competitive, and applicants
More informationBasics of Writing Business Emails. 1. Introduction. 1.1 Introduction
Basics of Writing Business Emails 1. Introduction 1.1 Introduction 1.2 Disclaimer 1.3 Introduction Notes: Hi! My name is Holly, and I will be your guide and communication consultant during this training
More informationWriting an Effective Direct Mail Appeal
Writing an Effective Direct Mail Appeal The 6 main characteristics Key preparation steps Cardinal rules Tips, examples and resources Writing an Effective Appeal 2 Other topics? Securing funds to support
More informationA PHARMACEUTICAL SALES COVER LETTER
A PHARMACEUTICAL SALES COVER LETTER While seeking a career in pharmaceutical sales, it is important to realize that the resume is very important but it is important to note that many pharmaceutical employers
More informationCambridge English: First (FCE) Frequently Asked Questions (FAQs)
Cambridge English: First (FCE) Frequently Asked Questions (FAQs) Is there a wordlist for Cambridge English: First exams? No. Examinations that are at CEFR Level B2 (independent user), or above such as
More informationJob Description. 1 of 1 1/11/2011 1:08 PM. Save to Job Cart Email This Job Apply Now. Return to Previous Page. Job Title:
Applicant Searches https://employment.wellsfargo.com/psc/psea/applicant_nw/hrms... 1 of 1 1/11/2011 1:08 PM Job Description Return to Previous Page Save to Job Cart Email This Job Apply Now Job Title:
More informationStar News. St. Luke s Church. Fire Station. Library. Mini- Super market. Post Office. Hans Flour Café & Bakery OUT. Sure fit Leisure Centre
IN OUT Star News Hans Flour Café & Bakery Post Office Mini- Super market COMMUNITY GREEN Sure fit Leisure Centre St. Luke s Church Community Centre Church Hall Library Fire Station Local Police NAME: FORM:
More informationCover Letter Skills. From the Office of Career/Transfer Services. (252) 638-4597 CareerServices@cravencc.edu
Cover Letter Skills From the Office of Career/Transfer Services (252) 638-4597 CareerServices@cravencc.edu 2 Table of Contents Cover Letter Writing Tips...3 Principles for an Effective Cover Letter.4-5
More informationGuide to the Cover Letter
Guide to the Cover Letter Introduction Career Exploration Resumé & Cover Letter Networking Job Applications Interview Almost every formal job application involves the submission of a cover letter along
More informationWRITING EFFECTIVE REPORTS AND ESSAYS
WRITING EFFECTIVE REPORTS AND ESSAYS A. What are Reports? Writing Effective Reports Reports are documents which both give a reader information and ask the reader to do something with that information.
More informationWriting Routine and Non-Routine Requests in Business By Assoc. Prof. Sripathum Noom-ura Language Institute, Thammasat University
Writing Routine and Non-Routine Requests in Business By Assoc. Prof. Sripathum Noom-ura Language Institute, Thammasat University Aim: To train students to write a formal business letter Level: Intermediate/advanced
More information15 Most Typically Used Interview Questions and Answers
15 Most Typically Used Interview Questions and Answers According to the reports made in thousands of job interviews, done at ninety seven big companies in the United States, we selected the 15 most commonly
More informationSample Cover Letter Format
Sample Cover Letter Format Your Contact Information Name Address City, State, Zip Code Phone Number Email Address (Times New Roman font, 11-12 point) Date Employer Contact Information (if you have it)
More informationOverview of the Course
BCOM 3113: Written Business Communications Spring 201 Spears School of Business Oklahoma State University Instructor: Kim McCrackin Contact Information: Office: OSU-Tulsa, North Hall 103 Email: kim.mccrackin@okstate.edu
More informationWriting Portfolio Assignment Online Class
McBride Writing Portfolio Assignment (Online Version) 1 Writing Portfolio Assignment Online Class For both ENG 1113 and 1213, students will submit a final portfolio, worth 65% of their grade. Students
More informationFact sheet: Writing a complaint letter. General guidelines
Fact sheet: Writing a complaint letter General guidelines Who do I complain to? If you want to complain about a hospital or an ambulance service contact the Complaints Manager or the Chief Executive of
More informationCOURSE OUTLINE ACADEMIC YEAR 2015/2016. Class Hours: 21 hours
COURSE OUTLINE ACADEMIC YEAR 2015/2016 Course Title: Print and Online Design Course Code: TWTR 202 Program: Technical Writing Pre-Requisite for: TWRT 203 Schedule Type Code: WEB Class Hours: 21 hours Pre-Requisite(s):
More informationAbout the Department for Work and Pensions. Our service standards
About the Department for Work and Pensions Our service standards 2 About the Department for Work and Pensions Contents 3 Introduction 3 Disability and Carers Service 4 Jobcentre Plus 4 The Pension Service
More informationThe Cover Letter. Dear Mr./Ms./Dr. (if no contact, you can say Human Resources Manager, or Hiring Manager ),
The Cover Letter What is a Cover Letter? The cover letter typically accompanies your resume when you are applying for a position. It should be specific to the position that you are applying for, and demonstrates
More informationHow To Proofread
GRADE 8 English Language Arts Proofreading: Lesson 6 Read aloud to the students the material that is printed in boldface type inside the boxes. Information in regular type inside the boxes and all information
More informationMarian Hall 214 617-735-9930 careercenter@emmanuel.edu. Cover Letter Guide
Marian Hall 214 617-735-9930 careercenter@emmanuel.edu Cover Letter Guide Why should I write a cover letter? A cover letter accompanies a résumé being sent to an organization for a specific position. The
More informationCORRESPONDENCE GUIDELINES FOR THE JOB SEARCH
Discover the possibilities! CORRESPONDENCE GUIDELINES FOR THE JOB SEARCH JCCC Career Development Center JCCC Career Development Center Career Development Center Student Center, 2nd Floor (913) 469-3870
More informationAccelerated Reader Record Book
Accelerated Reader Record Name... Do: Don t: Have your reading book and AR Record in your bag at all times. Take a as soon as you are finished your reading book. Keep your AR let up to date. on books that
More informationThe Ideal Classroom Community Member: Establishing Expectations for Classroom Behavior
The Ideal Classroom Community Member: Establishing Expectations for Classroom Behavior Collaborative rule making promotes mutual respect, cooperation, self discipline and personal responsibility while
More informationWHAT ARE REFERENCE LETTERS AND WHEN ARE THEY USED?
REFERENCE LETTERS These slides provide important information about the purpose of reference letters, the differences in the types of reference letters, and the information that should be included in reference
More informationFormat for a Business Letter. Use Mr. for a male recipient. If you do not know how a female recipient prefers to be addressed, it is best to use Ms.
Format for a Business Letter 1. Return address of the letter writer. 1600 Main Street Springfield, Kansas 12345 (4 single spaces) 2. The date of the letter. (Begin with the month; use a comma) December
More informationHow to create a newsletter
How to create a newsletter Why? Creating a newsletter is a valuable way of communicating with a specific audience group. However, its production does take time, energy and resources so it s important to
More informationTHE COVER LETTER BASIC AIMS I. MYTHS ABOUT COVER LETTERS THAT JUST AREN T TRUE BASIC AIMS OF THE COVER LETTER THINGS YOU WANT TO DO!
THE COVER LETTER BASIC AIMS I. MYTHS ABOUT COVER LETTERS THAT JUST AREN T TRUE The cover letter... summarizes the resume merely introduces the resume should be no more than a paragraph in length can employ
More informationCOMPLETING AN APPRENTICESHIP APPLICATION FORM - TOP TIPS!
COMPLETING AN APPRENTICESHIP APPLICATION FORM - TOP TIPS! GENERAL Make sure you feel ready to commit to an apprenticeship and meet the expectations of an employer before you apply. Make sure you have enough
More informationENGLISH 22 INTRODUCTION TO EXPOSITORY WRITING (3 credits)
ENGLISH 22 INTRODUCTION TO EXPOSITORY WRITING (3 credits) INSTRUCTOR: Lance Uyeda OFFICE: Na auao 129 OFFICE HOURS: M-F 8:30-9:15 and by appointment. My appointment calendar is online at http://bit.ly/meetlance.
More informationPURPOSE AND FORMAT. A cover letter should accompany your resume whenever you submit it in response to a known job
Cover Letter Guide Career Development Office 1341 Biolchini Hall Phone: 574 631 7542 Fax: 574 631 4789 Email: lawjobs@nd.edu Website: law.nd.edu/careers Facebook: NDLawCareers Twitter: @NDLawCareers PURPOSE
More informationProfessional Clinical Ladder Program Application
Professional Clinical Ladder Program Application Table of Contents Introduction Letter 2 New Applicant Process 3 Getting Started 4 Application Process Diagram 5 Demographic Profile 6 How to Write a Narrative
More informationWeb Content Guidelines for United Arab Emirates Government Entities
Web Content Guidelines for United Arab Emirates Government Entities Version 1.0 January, 2011 This document was developed as part of the Web Technical Guidelines Document for UAE Government Entities 1
More informationThis booklet is for candidates who are applying for entry level jobs with New York State and with local governments in the state.
New York State Department of Civil Service Publication Civil Service Examinations How To Take A Written Test This booklet is for candidates who are applying for entry level jobs with New York State and
More informationPLANNING YOUR JOB SEARCH
PLANNING YOUR JOB SEARCH Planning Your Job Search Pg. 2 Know Who You Are And Where You Are Going Pg. 3 Know Your Industry Pg. 4 Select Your Search Engines Pg. 4 Gather Your Tools Pg. 5 Network With Professionals
More informationEmail standards, protocol and guidance
Email standards, protocol and guidance July 2010 1 Email standards, protocol and guidance A good guide to communications for staff Introduction The following guidance introduces good practice for writing
More informationREPUTATION MANAGEMENT SURVIVAL GUIDE. A BEGINNER S GUIDE for managing your online reputation to promote your local business.
REPUTATION MANAGEMENT SURVIVAL GUIDE A BEGINNER S GUIDE for managing your online reputation to promote your local business. About Main Street Hub: Main Street Hub is the voice for more local businesses
More informationEmail Basics. Creating your e-mail.
Email Basics Creating your e-mail. WHAT IS THIS CLASS? This class is a beginner s level, introductory course on basic email usage. We will cover topics such as creating an account, sending and receiving
More informationCambridge English: Preliminary (PET) Frequently Asked Questions (FAQs)
Cambridge English: Preliminary (PET) Frequently Asked Questions (FAQs) Is there a wordlist for Cambridge English: Preliminary exams? Yes. There is a Cambridge English: Preliminary (PET) vocabulary list
More informationAP English Language Research Project Assignment Created by Sandy Jameson, Nazareth Area High School, 2013
Assignment Created by Sandy Jameson, Nazareth Area High School, 2013 You will be creating an AP Exam style Synthesis Question. The Synthesis Question gives you several sources, and asks you to combine
More information1. What types of organisation do you fund? 2. Do you give grants for individual children and young people?
Frequently Asked Questions (FAQs) Who can apply for a grant? 1. What types of organisation do you fund? 2. Do you give grants for individual children and young people? 3. Some of the young people our organisation
More informationChapter. The Weekend
Chapter 3 The Weekend T he weekend begins on Friday night and ends on Sunday night. Our weekend lives are usually different from our weekday lives. We may relax and have fun. We may also work at weekend
More informationResearch Methods in Psychology PSYC 251 Spring 2011
Research Methods in Psychology PSYC 251 Spring 2011 Instructor: Larry Z. Daily, Ph.D. Office: Stutzman-Slonaker Hall, Room 102-D Phone: 876-5297 E-mail ldaily@shepherd.edu Office Hours: MWF 2:00 to 3:00
More informationCover Letters & Professional Correspondence E-GUIDE
Cover Letters & Professional Correspondence E-GUIDE IN THIS SECTION Overview Content, Types, & Formatting Sending Professional Documents Uploading Documents to Online Systems Emailing Documents Email Etiquette
More informationOrientation Leader/ O-Team Information Orientation Programs
Orientation Leader/ O-Team Information The Office of Orientation is seeking students from a variety of backgrounds representing diverse hometowns, interests, majors, campus affiliations and personal qualities
More informationKET for Schools Reading and Writing Part 9 teacher s notes
KET for Schools Reading and Writing Part 9 teacher s notes Description This is a guided discovery activity to find out what candidates need to do in KET for Schools Reading and Writing Part 9. Students
More informationADVANCED OUTLOOK 2003
ADVANCED OUTLOOK 2003 Table of Contents Page LESSON 1: MANAGING YOUR MAILBOX LIMITS...1 Understanding Mailbox Limits...1 Setting AutoArchive...3 AutoArchiving Your Folders...5 Deleting Items Automatically...7
More informationUniversity of Regina Faculty of Business Administration Management of Performance. BUS 361-001 Winter 2013: January 7, 2013 April 17, 2013
University of Regina Faculty of Business Administration Management of Performance BUS 361-001 Winter 2013: January 7, 2013 April 17, 2013 Instructor: Caroline Graves Phone: (306) 787-3562 - daytime (306)
More informationKeep the following key points in mind when writing each letter:
Cover Letters How to Write a Great Letter You will have many different forms of correspondence with employers throughout your job search informational interview letters, cover letters, thank you notes,
More informationA fresh look at equity release
For financial adviser use only. Not approved for use with customers. A fresh look at equity release How you could add an extra dimension to your business How you could add an extra dimension to your business
More informationIndex. Is e-mail the right choice for your message? Planning effective e-mails. Using proper tone in e-mail
Index Is e-mail the right choice for your message? Planning effective e-mails Using proper tone in e-mail E-mail construction Subject line Salutation First sentence Body Closing Proofread Signatures Design
More informationMake and register your lasting power of attorney a guide
LP12 Make and register your lasting power of attorney a guide Financial decisions including: running your bank and savings accounts making or selling investments paying your bills buying or selling your
More informationGCU STYLE TUTORIAL - PART ONE - INTRODUCTION TO WRITING STYLES
GCU STYLE TUTORIAL - PART ONE - INTRODUCTION TO WRITING STYLES Hello and welcome to Grand Canyon University s GCU Style Tutorial. This tutorial will contain two parts, the first addressing the purpose
More informationResume & Cover Letter Guide for Accounting
Resume & Cover Letter Guide for Accounting This handout serves as a guide for developing resumes and cover letters. As you develop your resume, answer three questions: 1. What do you want to communicate
More informationTheories of Personality Psyc 314-001, Spring 2016
Theories of Personality Psyc 314-001, Spring 2016 Dr. Mary E. McKemy (pronounced Mc-KAY-me, but feel free to call me Mary) Kinard 123 (down the hall from the Psychology Office) memckemy@comporium.net Office
More informationMLA Format Example and Guidelines
MLA Format Example and Guidelines Fleming 1 John Fleming Professor Daniels ENGL 1301 One-inch margins on all sides. EVERYTHING double spaced. EVERYTHING in Times New Roman 12 pt. font size. For more details
More informationWriting a Formal Email
Writing a Formal Email In the information age, email has become the dominant form of communication. Being able to write a polished, professional email is now a critical skill both in college and the workplace.
More information