Software, tools and technologies: A short sharp look at the opportunities of using technology to support Business Process Modelling

Transcription

1 Software, tools and technologies: A short sharp look at the opportunities of using technology to support Business Process Modelling David Telford Depute Director, C&ITS 15 September 2010

2 Our current BPM approach High level Business Process Modelling Not modelling at the level of UML but similar to activity diagrams Not the techniques directly associated with BPMN, CogNIAM, xbml, EPC or IDEF0 A centralised store of existing and newly developed Business process Maps; SharePoint Microsoft Visio used as primary mapping tool Customised approach to mapping that is generally understood by the non-expert user

3 Our aims Raise the profile of process mapping Create a network of process mappers to encourage adoptation of standards and consistency Develop policies and procedures for the standardisation of process mapping, modelling and engineering Map Core University end to end processes Record and maintain University process relationships highlighting process dependencies Develop a University Process library which is accessed through the University Intranet Support Organisational change and inform decisions on structure, resource utilisation and the impact of process change

4 The mapping process: The high level modules

5 The mapping process: Input/output

6 The mapping process: teaching module process

7 The mapping process: Agents, activities & notes

8 Some example systems Commercial software vendor examples Triaster Casewise PNMsoft Sequence Ekuar BPM (cloud based) Open source or free examples TIBCO business studio Bizagi Process Modeler Questetra BPM suite Bonita software *Note: Their are many more

9 key features Edinburgh Napier requires; Efficiently map end to end processes for Analysis, Simulation & Linking to IT systems A centralised process library A single location point for all cross departmental processes Multiple role access to process maps and forms Web based Collaborative modelling The ability to relate maps and manage version control Archiving feature What if process change where the impacts on interrelated processes can be seen Resource management The ability to assign resources to processes Report on resource impact on a proposed change

10 The systems we are exploring? Triaster Process capture Web based access to centralised store Integration with Excel, Visio Publishing mechanism with approval process Web based library with search for quick retrieval Library reports to assist improvement Improvement work bench with protected areas for comparison of as is and to be states Collaboration Simple to use Top level process outline maps Drill down through elements and sub processes Each element associated with resources

11 Building your maps using Excel

12 Building your maps using Visio

13 Files saved to server location Automatically uploaded The publish

14

15

16

17

18

19

20

21

22 The systems we are exploring? Casewise A comprehensive web modelling toolset Designed for end to process mapping and analysis suitable for Enterprise Architecture including (Processes, Organisations, Locations, Data, Applications & technologies) The required resources and systems Cross linked industry models and frameworks for ISO 7 national accounting standards. Template models for Lean Six Sigma, UML, BPMN and RUP Multi Language Centralised process library with pre built models and frameworks An extensible respository Automodeler to import MS Office, Visio and Project documents with interfaces to IBM Rational XDE & Rose Workflow capability Collaborative modelling with multi level role based access Portal access to modelling tool Direct integration with real time connection to MS Visio

23 Corporate modeler toolset

24 Casewise: Corporate exchange repository & object explorer

25 Casewise: Simulator

26 The systems we are exploring? Casewise Organizational modeling Define org structures and link processes Business Process Modeling Mapping the process with optimisation with simulation Map data, applications and IT IT architecture modeling Data modeling Data flow modeling Analyse how data is used in the org. And create DFD s Matrix analysis Analyse the relationship between people, process & Technology