HiPath. World Class Converged Communications. Communication for the open minded. Siemens Enterprise Communications

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1 HiPath 4000 World Class Converged Communications Communication for the open minded Siemens Enterprise Communications

2 Communications Today Communications today can be a complex web of new ideas, conflicting requirements, and technology inherited from a previous generation. Added to that are the huge economic pressures to do more with less, to support a more mobile workforce, to addd bandwidth everywhere, to be more responsive to customers (internally and externally), to provide security against malicious attacks, and to deliver it all yesterday. Typical Issues facing IT and Communications Executives are: A distributed organization with multiple sites and branch offices Independent local branches making their own decisions about communications A disparate and fragmented communications infrastructure, possibly with multiple vendors and multiple generations, all needing to work together The requirement for always available communications for all users The need for a common data center-based deployment approach, to take advantage of the huge cost-savings it provides A large and / or mobile workforce, and the need for a user-mobility and UC solution in the same suite Reliability concerns with multiple distributed systems and the resulting cost management issues Concerns about cost management the business really must minimize operational costs and maximize return on investment The need for investing wisely. Being able to leverage investments in traditional solutions, with clear options for the future. Common Business Goals The four essential Business Goals of all companies are the same: Grow Revenue, Reduce Operating Costs, Increase Asset Efficiency and Achieve Corporate Excellence. These can all be impacted by communications decisions and solutions, and modern communications solutions can make addressing them easier too. Doing More with Less Communications Solutions with Value How can you do more with less to achieve the four common business goals? Communications has the ability to transform the whole way your company works, enabling you to revolutionize the way you interface with your customers, partners and employees. HiPath 4000 is a key element in helping you achieve this vision. Who could Benefit? Everyone Customers from a more responsivee Enterprise; Employees from easy and flawless communications with a wide range of features; Sales and Service from better support and more features for mobile users; Operations staff from simpler integration, easier migration and happier end-users; and IT and Communications Management from a lower-cost, higher performance communications infrastructure that significantly contributes to their Business Objectives.

3 HiPath 4000 HiPath 4000 is: HiPath 4000 provides: The economic benefit of HiPath 4000 is: A mature yet innovative communications platform that delivers converged IP communications solutions with an extensive range of features, combining the advantages of traditional and IP telephony. Highly reliable and scalable communications solutions to meet the needs of business today and an OpenPath to leverage new technology with easy and cost-effective migration options. Feature-rich, reliable communications with product enhancements continually adding value. Protection of investments with product innovations in hardware, software and licensing. HiPath 4000 Solution Overview HiPath 4000 is a converged communications system that delivers the best of both worlds and is the leading converged communications platform providing business process and workflow integration, high availability, strong security, powerful performance and cost-effective communications. HiPath 4000 has over 25,000 customers with more than 18 million ports in more than 80 countries worldwide.. Providing scalability from 300 to 12,000 users on a single The Leading Converged IP system and up to 100,000 users in a network, HiPath 4000 s Communications Solution architecture supports a variety of flexible deployment models, from IP-distributed branches to complex corporate networks as well as standalone systems. PSTN With its new open software architecture. HiPath 4000 offers customers cost-effective choices to optimize and secure communication, helping them increase workplace productivity and effectiveness. HiPath 4000 offers best in class solutions for customers who want to maintain their legacy-based telephony systems and take advantage of the benefits of IP-based communications. It supports analog, digital, IP and SIP-based users. IT Infrastructure (IP) HiPath 4000 is a mature communications solution that continues to deliver innovative features, delivering what customers need, when they need it. The continually enhanced feature set of HiPath 4000 leverages customers investments in legacy solutions. Product innovations in hardware, software and licensing keep their solutions current, cost-effective, and continue to add value to their legacy and IP telephony solutions. And, HiPath 4000 offers cost-effective migration options when customers want to make the move to IP. HiPath 4000 is all about choices and offers: A rich set of traditional and IP telephony features A broad choice of endpoints for your users Mobility options to meet your every need Centralized and edge deployments to match your company s size and location requirements Standards-based software and hardware options Easy Flex Licensing for cost-effective solutions today and portability to OpenScape Voice Security, reliability and availability to keep your communications running

4 Cost-effective choices with HiPath 4000 Options for every need Common System Management Endpoints OpenScape Personal Edition (Soft Client) OpenScape Phones Analog Devices Video Endpoints User Management Applications Attendant Console, Boss/Secretary & CTI OpenScape UC Suite Applications OpenScape Alarm Response Professional Integration Fault Management Mobility DECT Cordless OpenScape Mobility Fixed Mobile Convenience UC Mobile Client QoS Management Unified Communications Unified Messaging / Instant Messaging OpenScape Video Voice & Web Collaboration Presence based Collaboration Accounting Management IP Connectivity IP Access Points, IPDA HiPath 4000 SoftGate SIP Service Provider OpenScape Exchange HiPath 4000 Manager Open Interfaces Based On Open Standards And Published Interfaces - Native SIP, SOAP/XML, SNMP and MIB Traps, SIP Interface To Subscribers, QSIG, J TAPI and CSTA, CDR HiPath 4000 Assistant A simple way to manage the cost of your software. Simplified Flex licensing delivers a single license per user or trunk port and also provides for easy and cost-effective migration from HiPath 4000 to OpenScape Voice. A broad and rich set of applications to add value to your organization. A couple of examples: Through seamless integration of productivity-enhancing unified communications, OpenScape UC Enterprise enables presence-based, real-time collaboration to greatly enhance the way your teams communicate. And, UC Enterprise offers choices for voice messaging, unified messaging, conference management, and much more. OpenScape Contact Center delivers a full set of features to improve the effectiveness and efficiency of your contact center operations. State-of-the-art mobility support. HiPath 4000 works with a large variety of highly scalable mobility solutions, allowing mobile subscribers to take advantage of HiPath 4000 features, providing productivity enhancements and a common-feel to their communications. A future-proof architecture. HiPath 4000 delivers exceptional reliability at the branch and data center, supporting dual node operation and node separation (within a building or campus), and license portability to OpenScape voice ensures investment protection. Taking advantage of IP. A choice of deployments include: survivable access points and branches,; connecting with OpenScape Exchange for IP Least Cost Routing; and, SIP Service Provider connectivity at the branch or data center. Standards-based integration and interoperability.. Open interfaces enable easy interoperation with other communications systems and simple integration with business applications and business processes. HiPath 4000 interworks with a wide range of other communications systems as well as PSTN and SIP Service Providers via standard interfaces. All the tools to manage your users and your network. HiPath 4000 has a comprehensive management suite, including its built-in assistant and a set of system management tools that provide powerful yet easy to use capabilities to facilitate the system administrators task.

5 Recent Enhancements to HiPath 4000 Building on a feature-rich base, HiPath 4000 offers a wide range of innovative enhancements covering software, hardware, device support and licensing. Comprehensive information on system and user features and interworking capabilities are provided in the latest HiPath 4000 Data Sheet. New SW Architecture New Hardware Enhanced Reliability Application Features System Features New Software- Based Licensing Highly reliable and available SW architecture running on SUSE Linux Direct CSTA connectivity HiPath 4000 Assistant for integrated Performance and Fault Management Up to 83 IP Access Points for HiPath 4000 single server systems Industry-standard server option for HiPath 4000 New DSCXL2 server blade for HiPath 4000 communication server and AP-Emergency server with HiPath 4000 V6 software Hot redundant Gigabit LAN New duplex architecture with high reliability Separated Duplex (Layer 2) option Management System Redundancy SoftGate Redundancy Native connectivity with OpenScape UC V4 R0 Call Director integration via native SIP Populated caller-id via OSCC Speech Recording via native SIP interface OpenScape Video: LifeSize and OpenScape Personal Edition SIP Different tones and annou uncements per Access Point / SoftGate SIP Q interworking enhancements External MOH provisioning A-Law / µ-law Conversionn for International IP Access Points Payload Survivability for OSCC Agents Consistent software-based licensing with HiPath Licensing Management One Flex License for all users, trunking connections and HiPath Cordless Enterprise, with portability to OpenScape Voice Conclusions HiPath 4000 is the converged IP communication platform of choice for companies with up to 100,000 users who need a broad mix of digital, IP and analog devices. The mature and feature-rich HiPath 4000 is proven daily in more than 25,000 customer installations in 80 countries. Its innovative architecture supports IP-distributed branch deployments, complex corporate networks as well as stand-alone systems. HiPath 4000 is a powerful and highly reliable communications solution that offers a rich set of endpoints, mobility choices, edge solutions, and integrates with OpenScape UC Suite Applications to deliver Unified Communications, Video, Messaging and Contact Center functionality. Standards-based integration and interoperability with business-critical applications and systems is provided via open interfaces and custom integration and service. HiPath 4000 delivers provides communications choices you need to help you meet your business goals today and in the future.

6 Communications for the open minded Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications solutions that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience. This award-winning "Open Communications" approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments, delivering operational efficiencies. It is the foundation for the company's OpenPath commitment that enables customers to mitigate risk and cost-effectively adopt unified communications. This promise is underwritten through our OpenScale service portfolio, which includes international, managed and outsource capability. Siemens Enterprise Communications is owned by a joint venture of The Gores Group and Siemens AG. The joint venture also encompasses Enterasys Networks, which provides network infrastructure and security systems, delivering a perfect basis for joint communications solutions. For more information about Siemens Enterprise Communications or Enterasys, please visit or Copyright Siemens Enterprise Communications GmbH & Co. KG 2011 Hofmannstr. 51, D München, Germany. The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice.