Traineeships Mövenpick Hotels The Netherlands

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1 Note from Wittenborg work placement We suggest: - phase 2 In-company training to apply for the Food & Beverage Trainee (Practical) - phase 3 internship to apply for F&B Management trainee (Management) or Facility Trainee (Management) Please be aware that Movenpick sets high standards, so if you are interested in one of these work placement opportunities, please contact the work placement coordinator to give you some more input. For more information on the internships, see Hotel-Amsterdam html Traineeships Mövenpick Hotels The Netherlands Mövenpick Hotel Amsterdam City Centre Mövenpick Hotel Amsterdam City Centre opened her doors in September 2006.The hotel is situated on the IJ and in the newest hot spot of Amsterdam between the Passengers Terminal and the Muziekgebouw. Mövenpick Hotel Amsterdam is a modern 4 star hotel and offers 408 luxury guest rooms and 2500m2 Conference space divided over 22 state of the art banquet rooms in the hotel and the meeting center. Our guests also have access to the Fitness & Wellness. Other facilities in the hotel are the Silk Road restaurant that can seat up to 250 persons with the East meets West restaurant concept, Silk Bar and 24 hour Room service. Mövenpick Hotel Amsterdam is a partner of IJvenues, together with the Music building, Bimhuis and the Passengers Terminal Amsterdam (PTA). For more information go to & What Mövenpick Hotel Amsterdam has to offer you: The advantages of working for Mövenpick Hotel Amsterdam are: - Joining a young and enthusiastic team. - Entrepreneurship and Drive initiatives are very much appreciated and listened to. - Working in an ambitious hotel (chain) with many initiatives for the future. - Trainee allowance + Night/Sunday allowance. - Additional training possibilities including e-learning. - Additional secondary conditions like: Company uniform Laundry free of charge for uniform 1 meal provided per day - Possibilities to develop your career within Mövenpick Hotels and Resorts after your traineeship. - We are a member of Koninklijke Horeca Nederland and operate according to the Dutch labor agreement. In addition to that we provide Night and Sunday allowance. Conditions: We are a member of Koninklijke Horeca Nederland and operate according to the Dutch labor agreement. Mövenpick Hotels & Resorts offers excellent international career development and training possibilities. In addition to the Dutch labor agreement we have travel allowance, night allowance and Sunday allowance. Please note that if you are not a citizen from a European Union state and you do not have a work permit for the Netherlands you cannot apply for these positions. Vacant Positions: Practical: Management:

2 - Front Office Available - Manager on Duty July Bar Available - Guest Relations Available - F&B Available - F&B Available - Guest Relations Available - Human Resources April Accounting June Reservations Available - Kitchen Apprentice September Facility Available - Sales & Marketing July Accounting June Purchase Available Contact details Are you interested in a traineeship? Please send your C.V. and motivation letter to our Human Resources department: hotel.amsterdam.jobs@moevenpick.com Phone: + 31 (0)

3 Mövenpick Hotel The Hague-Voorburg The 4 star Mövenpick Hotel The Hague - Voorburg is ideally located in the historical center of Voorburg, encircled by plenty of shops and restaurants. The central location of the hotel provides an ideal base for business travelers to hold conferences and visitors wishing to explore the city s artistic and cultural scene. Mövenpick Hotel The Hague-Voorburg is a 4* hotel and offers 125 guest rooms, Ciao & Mie restaurant (Pasta & Wok dishes), a bar and 4 banquet rooms. Mövenpick The Hague-Voorburg offers a professional work environment for its employees. Service, quality and working according to the Mövenpick standards are perceived as essential. What Mövenpick Hotel The Hague-Voorburg has to offer you: The advantages of working for Mövenpick Hotel The Hague - Voorburg are: - Joining an experienced team with enthusiastic colleagues. - Entrepreneurship and Drive initiatives are very much appreciated and listened to. - Working in an ambitious hotel (chain) with many initiatives for the future. - Trainee allowance. - Additional training possibilities including e-learning. - Additional secondary conditions like: Company uniform Laundry free of charge 1 meal per day provided - Possibilities to develop your career within the chain after your traineeship. Conditions: We are a member of Koninklijke Horeca Nederland and operate according to the Dutch labor agreement. Mövenpick Hotels & Resorts offers excellent international career development and training possibilities. In addition to the Dutch labor agreement we have travel allowance, night allowance and Sunday allowance. Please note that if you are not a citizen from a European Union state and you do not have a work permit for the Netherlands you cannot apply for these positions. Vacant Positions: - Front Office Available - F&B Restaurant (HBO students only) Available Contact details Are you interested in a traineeship? Please send your resume and motivation letter to our Human Resources department: Denise.rodl@moevenpick.com Phone: + 31 (0)

4 Mövenpick Hotel s-hertogenbosch The Mövenpick Hotel s-hertogenbosch is located just outside the historical city center and close to important highway connections. The hotel is known for its personal attention to both corporate and Leisure guests. The city s-hertogenbosch has been awarded as most hospitable city in the Netherlands and in 2012 the hotel was also awarded for most hospitable company in the city. The hotel is a 4* hotel and offers 92 guest rooms, Ciao & Mie restaurant (Pasta & Wok dishes), a bar and 3 banquet rooms. What Mövenpick Hotel s-hertogenbosch has to offer you: The advantages of working for Mövenpick Hotel s-hertogenbosch are: - Joining an experienced team with enthusiastic colleagues. - Entrepreneurship and Drive initiatives are very much appreciated and listened to. - Working in an ambitious hotel (chain) with many initiatives for the future. - Trainee allowance. - Additional training possibilities including e-learning. - Additional secondary conditions like: Company uniform Laundry free of charge 1 meal per day - Possibilities to develop your career within the chain after your traineeship. Conditions: We are a member of Koninklijke Horeca Nederland and operate according to the Dutch labor agreement. Mövenpick Hotels & Resorts offers excellent international career development and training possibilities. In addition to the Dutch labor agreement we have travel allowance, night allowance and Sunday allowance. Please note that if you are not a citizen from a European Union state and you do not have a work permit for the Netherlands you cannot apply for these positions. Vacant Positions: - Front Office Available - F&B Available If you want to do an internship another period, please contact the HR department for possibilities. Contact details Are you interested in a traineeship? Please send your C.V. and motivation letter to our Human Resources department: Suzan.Strang@moevenpick.com Phone: + 31 (0)

5 Descriptions practical traineeships Mövenpick Amsterdam Front Office Trainee (practical) Are you looking for an interesting traineeship, within a young and enthusiastic team, in a company/team where you are able and allowed to learn a lot? Mövenpick Hotels and Resorts offers the perfect traineeship for you! The Front Office team consists of the reception desk, guest relations and porter/concierge. As a trainee you will be able to rotate in these sub-departments. - Check-in and check-out of our (international) guests and groups according to the Mövenpick standards. - Ensuring proper billing and charging of all accounts. - Handling and follow up on all guests requests. - Answering the telephone. - Working with the reservations system (Protel). - Learn to work at all the different shifts, morning, afternoon, evening and night. - Discovery of the different sub departments within Rooms Division. - Attending an MBO or HBO Hotel school or tourism education. - Hospitable, enthusiastic, flexible, stress resistant and representative. - Motivated and proactive work attitude. Bar trainee (Practical) The Mövenpick Hotel Amsterdam City Centre is looking for an enthusiastic trainee to strengthen our bar team! Silk bar is the meeting point of the hotel and direct environment. The bar is daily opened from 08:00 am until 01:00 am. There is a big variety of guests in the bar, both business guests and leisure. Guests are able to choose from an extensive assortment of drinks and/or make use of the Bar menu. - Carrying out preparation work. - Thinking hospitable and serving all kinds of different guests. - Taking orders of guests in the bar. - Preparing drink orders like; coffee, wine, cocktails etc. - Taking and serving orders, therefore some menu knowledge is a must. - Creating and closing accounts. - When necessary placed in different F&B outlets (when trainee has presenting himself as flexible). - Based on performance you will receive more responsibilities. - Attending an MBO or HBO Hotel school or tourism education. - Hospitable, flexible and service oriented. - Works motivated and proactive. - Has a team player mentality. 5

6 Food & Beverage Trainee (Practical) We are looking for an enthusiastic and motivated F&B Trainee for our F&B Team in Mövenpick Hotel Amsterdam City Centre. The F&B department consists of the Silk Road restaurant, banqueting facilities and the Silk Bar. A traineeship in this department means that you will rotate between these outlets. This traineeship gives you the opportunity to gain experience within the entire department! - Welcoming guests. - Taking orders. - Supply and serving orders. - Preparation of the banqueting halls. - Cleaning up of the banqueting rooms. - Preparing bills. - Carrying out preparation work. - Operating at events, receptions and dinners. - Based on performance, there will be more responsibilities. We are looking for an enthusiastic and motivated F&B Trainee who is: - Attending an MBO or HBO Hotel school or tourism education. - Hospitable, friendly and service oriented. - Working motivated and proactive. - Has a team player mentality. Guest Relations Trainee (Practical) As a Guest Relations Trainee you will be part of the Front Office department. This internship gives you the perfect chance to get to know the Rooms Division department. - Preparing the arrival of our executive guests. - Check-in and check-out our (international) executive guests. - Handling special requests such as honeymoons, birthdays etc. - Updating guest profiles. - Handling feedback and complaints. - Work closely with Reception and Concierge and assist them when necessary. - Attending an MBO or HBO Hotel school or tourism education. - Hospitable, enthusiastic, flexible, stress resistant and representative. - Independent and proactive work attitude. 6

7 Accounting Trainee (practical) We are looking for an enthusiastic and motivated Accounting Trainee for our Accounting Team in Mövenpick Hotel Amsterdam City Centre. Our Accounting Team consists of Accounts Payable (for our three hotels in the Netherlands), Accounts Receivable and Income Audit. As an Accounting Trainee you will gain experience within all three sub-departments. A short description of your responsibilities: - Checking of credit cards / bills. - Checking the invoices regarding commission. - Helping Accounts Payable during the closing of the month, quarter, year. Depending on your interests, motivation and talent, you will be involved in other senior tasks and projects. - Attending an MBO or HBO Hotel School or a relevant Economic education. - Hospitable, enthusiastic, flexible, stress resistant and representative. - Independent, accurate and a proactive work attitude. - Sufficient knowledge of the Dutch and English language is mandatory. Kitchen Trainee/Apprentice (Practical) We are looking for a motivated and enthusiastic apprentice for our hotel kitchen to support out team and to develop their cooking skills further. The Kitchen prepares dishes for our a la carte restaurant Silk Road, our banqueting department, Silk bar and Room Service. We also have our own pastry department. Job Description: - Making of high quality culinary dishes. - Preparation activities such as washing, cutting and pre-cooking of the required raw materials. - Preparing plates through a la minute cooking techniques. - Portioning and garnishing of dishes and controlling the presentation according to recipes. - Regularly checking the freshness of ingredients based on color and taste. - Making simple meals for the personnel. - Contributing to the continuous improvement of menus. - Follows an education for chef (BBL), preferably from a level 2, 2nd year or level 3. - Eager to learn and motivated. - Enthusiastic. - Sufficient knowledge of the Dutch and English language. - Able to work in teams. - Is flexible with working hours. - Is able to operate under pressure. - Is confident. - Hardworking. 7

8 Descriptions management traineeships Mövenpick Amsterdam Manager on Duty Trainee (Management) Mövenpick Hotel Amsterdam is looking for an enthusiastic, independent and guest orientated Manager on Duty Trainee. As MOD Trainee you are part of the Rooms Division departments with the main focus on the operations of the Front Desk and Guest Relations but you will also be responsible for handling of guest complaints and guest requests of the F&B outlets. To get sufficient knowledge of all departments in the hotel you will follow an intensive cross training program at the beginning of your internship. Eventually you will be able to run your own MOD shifts on a daily basis. - Solve different kinds of problems in departments. - Communicate with guests. - Handle and solve guest complaints and guest requests. - Compile the daily MOD report. - Doing control rounds through the hotel. - Inspect hotel rooms. - Central role within emergency situations. You are the point of mutual interest. - Hospitable, enthusiastic, flexible and stress resistant. - Motivated and proactive work attitude. - Has a team player mentality. - Following a MBO or HBO Hotel school or tourism education. - Previous experience with working in a hotel (traineeship). - Likes to take action with complex situations or challenges. - Available for 5 days a week for at least 20 weeks. Guest Relations Trainee (Management) As a Guest Relations Trainee you will be part of the Front Office department. This internship gives you the perfect chance to get to know the Rooms Division department. - Preparing the arrival of our executive guests. - Check-in and check-out our (international) executive guests. - Handling special requests such as honeymoons, birthdays etc. - Updating guest profiles. - Handling feedback and complaints. - Work closely with Reception and Concierge and assist them when necessary. - Based on performance you will receive more responsibilities. - Attending an MBO or HBO Hotel school or tourism education. - Hospitable, enthusiastic, flexible, stress resistant and representative. - Independent and proactive work attitude. 8

9 F&B Management trainee (Management) For the F&B department of the Mövenpick Hotel Amsterdam City Centre are we looking for an enthusiastic Food and Beverage Management trainee who has a passion for the F&B department! As F&B management trainee you will work 2 or 3 days on the floor in our F&B outlets and you will work as shift leader. The other 2 to 3 days you will take the responsibility for some administration work and projects which need to be done within the F&B department. - Taking reservations - Updating the menu and wine list of the Silk Road restaurant and Silk Bar. - Attendant the weekly function sheet meeting. - Keeping track of the financial overview of the F&B. - Prepare the closure of the month. - Checking VEOS for guests satisfaction. - Developing a terrace concept. - VEOS, which is our system looking for the traces of the guests satisfaction. - Productivity of the F&B department. - Promotion and Marketing of our F&B in Amsterdam itself. We are looking for an enthusiastic and motivated F&B management trainee who is: - Hospitable, enthusiastic, flexible and stress resistant. - Motivated and proactive work attitude. - Has a team player mentality. - Following a MBO or HBO Hotel school or tourism education. - Available for 5 days a week for at least 20 weeks. Human Resources Trainee (Management) Mövenpick Hotel Amsterdam City Centre is looking for an enthusiastic and motivated Human Resources Trainee. - Selecting and hiring activities, such as creating function profiles, opening and closing positions on websites and informing candidates about their application procedure. - Responsible for selecting and hiring of trainees, including job interviews and contact with schools. - Responsible for organizing the staff events (Christmas drink, Sinterklaas and the staff party). - Assisting with the organization of school visits. - Administrative tasks with regards to new- and leaving employees. - Assisting with daily tasks of the HR department. - Updating and completing personal files. - Available for questions with regards to labor law, Dutch labor agreement etc. - Welcoming new employees including paperwork and tour through the hotel. - Administrative tasks with regards to training and development of employees. - Updating the birthday calendar and preparing birthday cards and gifts. 9

10 - - Attending a HBO Hotel school or Human Resources education. - Proactive, eye for detail, enthusiastic and flexible. - Confidential advisor. - Performs well in a team. - Builds and maintains good relationships with employees. - Good social and communicative skills. - Sufficient knowledge of the Dutch and English language is mandatory. - Experience with working (traineeship) in a hotel. Reservations Trainee (Management) Mövenpick Hotel Amsterdam City Centre is looking for an enthusiastic and motivated reservations trainee! The Reservations Department is part of the Sales and Marketing Department. As trainee you will be supporting our reservations sub-department. Job - Booking of individual rooms and handling the reservations process - Handling reservation requests in our booking system (Protel). - Daily arrival check including rate code checks, market segment and notes. - Finalizing options and taking care of changes and cancellations in reservations. - Gaining knowledge and experience with regards to Commission handing. - Handling and follow up on all guests requests including giving information and handling complaints. - Following a MBO or HBO Hotel school or tourism education. - Hospitable, enthusiastic, flexible and stress resistant. - Motivated and proactive work attitude. Facility Trainee (Management) For our Rooms Division team we are looking for an enthusiastic, independent Facility Management trainee who will be the assistant of the Rooms Division manager. One of the departments which belongs to the Rooms Division Department is Housekeeping. Only the management of this department is done by the Mövenpick hotel, the rest is outsourced. - Attending daily Management Meetings in absence of the Rooms Division Manager. - Control of diverse cleaning / facility companies who are contracted by the Mövenpick hotel Amsterdam. - Handling of the invoices of those outsourced companies. - Control and making reports of the room- and public areas checks. - Co-operation with the Manager on Duty, and if there are points in the MOD report regarding housekeeping, you will report this to the housekeeping department. - Co-operation with the Technical department. During your room checks, you need to report any technical failures in the room. - Responsible for all VIP guests to give them an unforgettable stay. 10

11 - Responsible for linen room together with the linen room team. So we are looking for a Facility Manager trainee who can work independent, is flexible and energetic because you work partly in the office, but you will also walk around the hotel to make sure that everything is according to the standards of the hotel. - Attending a HBO Hotel school, Facility study or Tourism education. - Proactive, eye for detail and flexible. - Performs well in a team, also as a leader/supervisor. - Builds and maintains good relationships with employees. - Good social and communicative skills. - Sufficient knowledge of the Dutch and English language is mandatory. - Experience with working (traineeship) in a hotel. Sales & Marketing Coordinator m/f (Traineeship) We are looking for a Sales & Marketing Coordinator Trainee to back up our Sales & Marketing Team! Sales & Marketing consists of 3 departments: Conferences & Events, Sales and Marketing. Goal of this position is to support these 3 departments with their day to day tasks. Job Description Prepare and conduct sales activities. Prepare and conduct client events. Prepare international tradeshows. Prepare and conduct promotional products and activities. Produce account management information. Research and telephone acquisition. Creating offers and contracts. Conducting site inspections. Assist the Director of Sales & Marketing with projects and business opportunities. More tasks and responsibilities can be offered based on performance. Profile Attending a MBO or HBO hotel school or Sales & Marketing education. Sufficient knowledge of the Dutch and English language is mandatory. Representative, proactive and motivated. Stress resistant and independent. Available for a minimum of 20 weeks, 5 days a week. Advantages Working in a young and enthusiastic team. Working in a hotel (chain) with many opportunities. Uniform and laundry service form the hotel. A trainee salary plus a study compensation. During the internship there are a lot of opportunities for internal trainings and schooling. A lot of develop opportunities after your internship within Mövenpick Hotels and Resorts. In addition to the Dutch labor agreement we offer Night and Sunday allowance. 11

12 Accounting Trainee (Management) We are looking for an enthusiastic and motivated Accounting Trainee for our Accounting Team in Mövenpick Hotel Amsterdam City Centre. Our Accounting Team consists of Accounts Payable (For our three hotels in the Netherlands), Accounts Receivable and Income Audit. As an Accounting Trainee you will gain experience within all three sub-departments. A short description of your responsibilities: - Checking of credit cards / bills. - Making and checking of Invoices. - Checking of the invoices regarding commission. - Helping Accounts Payable during the closing of the month, quarter, year. Depending on your interests, motivation and talent, you will be involved in other senior tasks and projects. - Attending an MBO or HBO Hotel School or a relevant Economic education. - Hospitable, enthusiastic, flexible, stress resistant and representative. - Independent, accurate and a proactive work attitude. - Sufficient knowledge of the Dutch and English language is mandatory. Purchase Trainee (Management) We are looking for an enthusiastic trainee for our Purchase department. As a trainee you will be a part of the purchase department, along with the Purchase Manager and the Purchase Assistant. The responsibilities of this internship include: Receiving and confirming all incoming orders from suppliers Storekeeping according to the FIFO method Coordination of all supplies to all departments of the hotel Stock control Helping the Manager with the closing of the month, quarter, year Administrative work regarding billing Preparation of Cost control reports Additional projects and responsibilities may be given based on performance initiative and in cooperation with the Purchase Manager Profile You follow a hotel school or similar education. You speak Dutch and have sufficient knowledge of the English language and you have a pro-active and motivated attitude to work in a team and to develop further. 12

13 Descriptions practical traineeships Mövenpick Voorburg and s-hertogenbosch Front Office Trainee (practical) The Front Office team consists of the reception desk and reservations. During your traineeship you will learn different aspects of the Rooms Division department. Job Description - Welcoming guest for the hotel, restaurant or banqueting rooms, checking guests in and out of the hotel, answering questions from guests (concierge tasks) and transferring guest to the correct department in person or on the phone. - Working with the reservation system Protel. - Performing administrative tasks including sending invoices to companies and controlling credit card payments. - Taking care of our guests and helping to fulfil wishes. - Warrant for guest safety. - Making room reservations, if the reservations department is closed. At the end of the traineeship, you will be a fully trained receptionist and you are able to handle all responsibilities related to this function. Additional projects and responsibilities may be given to the trainee based on performance. Profile We are looking for an enthusiastic and motivated FO Trainee who is: - Following a tourism or hotel management education and needs to follow an internship. - Preferably has experience working in a hotel. - Good knowledge of Microsoft and interested in learning a new reservation system. - Masters the Dutch and English language verbal and writing and preferably speaks German. - Willing to Learn, Professional, accurate, social and flexible. - Fulltime available during the period of the internship. Food & Beverage Trainee (practical) The F&B department consists of the restaurant, bar and banqueting facilities. A traineeship in this department means that you will rotate between these outlets. Job Description - Welcoming guests, taking orders and serving in the restaurant, the bar and with meetings and events in the banqueting department. - Preparing bills. - Preparation and cleaning up the banqueting rooms. - Serving guest, who are part of a banqueting event or reception. - Carrying out preparation work and maintaining a clean restaurant. - Based on performance, there will be more responsibilities. Profile We are looking for an enthusiastic and motivated F&B Trainee who is: - Following a tourism or hotel (management) education, either MBO or HBO, and needs to follow an internship. - Preferably is in his third or fourth year. - Preferably has experience working in a hotel. - Independent, team player, professional, service minded, social, flexible and willing to learn. - Masters the Dutch and English language verbally and preferably speaks German. - The working hours are between 06:00 and 23:00. We have morning and evening shifts. 13

14 Kitchen trainee (practical) Our kitchen team produces food for the a la carte restaurant and buffet style dishes for the banqueting department. Job Description - Carrying out preparation work and cleaning of the kitchen areas, kitchen materials and machines. - Preparing ingredients and dishes. - Presentation of dishes. - Storing of delivered products and ingredients. - Proactively looking for ways to work efficiently, to control costs and to increase the quality. Profile - Follows an education for cook or hotel management and preferably is in his third of fourth year. - Preferably has experience working in a hotel. - Is independent, but can also work in a team. - Masters the Dutch language. - Is willing to learn, professional, service minded, social and flexible. 14