Telephone Interface Quick Start Guide: Dial the local phone number from the list below. Enter your PIN/passcode.

Transcription

1 Virtual Phone It s Simple As Telephone Interface Quick Start Guide: Dial the local phone number from the list below. Enter your PIN/passcode. Follow the voice prompts to navigate the functions Online Interface Quick Start Guide: Visit to access VM2-Go, your online Virtual Phone management portal. Log in by entering your 10 digit phone number and password.* Access and manage your voic and calling features online. Virtual Phone Instructions: *Your password will be the same as your Voic PIN number. Whether you are canceling your landline and don t want to lose your number, planning an event and need a temporary Voic box or selling/buying online and don t want to give out your real number, HBC s Virtual Phone service has the right-fit solution for you! Telephone Interface Instructions: Set Up Tutorial 1. To get started dial (507) in Dover, Elgin and Eyota; (651) in Lake City; (507) in Goodview, Lewiston, Minneiska, Minnesota City, Rollingstone, Stockton, Utica and Winona (522, 523 or 604 area codes); (507) in Plainview; (651) in Red Wing and Wacouta; (507) in St. Charles and Utica (932, 881 or 505 area codes); and (651) in Wabasha. 2. Enter your telephone number with area code followed by the # key. 3. You will be prompted to assign a PIN number (default is 1234) for your account followed by pressing the # key. 4. Follow the setup tutorial to complete your Virtual Phone setup. - You must complete the entire tutorial for your changes to take effect. If you forget your PIN/passcode or need assistance with setup and operation of your mailbox, please contact HBC Video and Phone Technical Support at (866) Managing And Greetings 1. To get started dial (507) in Dover, Elgin and Eyota; (651) in Lake City; (507) in Goodview, Lewiston, Minneiska, Minnesota City, Rollingstone, Stockton, Utica and Winona (522, 523 or 604 area codes); (507) in Plainview; (651) in Red Wing and Wacouta; (507) in St. Charles and Utica (932, 881 or 505 area codes); and (651) in Wabasha. 2. Enter your telephone number with area code followed by the # key. 3. Enter your PIN number and press the # key. 4. Follow the voice prompts to navigate the functions. Page 1 of 5

2 Telephone Interface Instructions, Continued: Quick Reference Guide Version 7.1 Page 2 of 5

3 Online Interface Instructions: - To use the online interface, you must first set up your Voic PIN through the telephone interface to access your messages online. Log In To VM2-Go 1. Visit to access VM2-Go. 2. Enter your 10 digit phone number (including your area code). 3. Type in your PIN/Password and click Login. Login Button Phone Number/Password VM2-Go Dashboard Messages Displays the number of messages in your mailbox. Missed Calls Displays a list of calls not answered on the line. Contacts Displays a list of your contacts. The Search for... field allows you to look up a contact by name, organization name, phone number or address. Displays call forwarding and redirect settings. Messages & Calls Messages Displays a list of voic messages in your mailbox. Listen to your message(s) by clicking the Play button located to the left of each message. A dialog box appears (see figure 1). You have the option to Play, Save or Delete the message or Close the dialog box. Faxes Displays a list and number of faxes in your mailbox. Missed Displays a list and number of missed calls. Dialed Displays a list and number of the dialed calls. Received Displays a list and the number of received calls. Missed Calls Messages Contacts Figure 1 Page 3 of 5

4 Online Interface Instructions, Continued: Contacts Contact List Displays a list of your contacts. The Search for... field allows you to look up a contact by name, organization name, phone number or address. Add a New Contact, New Group or Import contacts by clicking the respective tabs. Call Manager Summary Provides a summary of your configured services. Forwarding Allows you to change forwarding options for calls. Immediately Forwards calls to an assigned number. Selected Callers Forwards calls to an assigned number only if they are on a list of specified callers. Forwarding Destinations Allows you to create predetermined numbers and assign them a label. Screening Allows you to control settings for screening incoming calls. Selective Rejection Allows you to reject specific incoming call numbers. The caller is informed that you are not accepting calls from them. Anonymous Rejection Allows you to reject any anonymous calls. Page 4 of 5

5 Online Interface Instructions, Continued: Security Allows you to manage your password, block or unblock remote access call forwarding and change your PIN number. Blocking Allows you to choose which types of calls are blocked. Preferences Allows you to manage your forwarding, voic , click to dial and caller ID preferences. Messaging Allows you to manage items stored in your mailbox. Allows you to set options for a forwarding a copy of any incoming voic s or faxes to your account. Mailbox Contains settings to control how your mailbox behaves when you log into it via the handset. You can select options to skip your PIN, automatically begin playing voic s as soon as you log in, which parts of a message are played and in which order they are played. Allows you to send a voic or fax message(s) to one or more accounts. Pager Allows you to send out a page to your pager when you receive a new voic . Outdial Calls a specific number when you get a voic . Override Will override your settings for Pager or Outdial based on a schedule. Greetings Allows you to change your greetings via the web interface. This includes a system generated greeting or a personalized greeting. Reminders Allows you to schedule reminder calls to your phone. Need help? Visit our support page at or contact HBC Video and Phone Technical Support at (866) Page 5 of 5

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