Q: WHAT IS CALL MANAGER? Q: HOW MANY PEOPLE CAN JOIN CALL MANAGER? Q: WHERE CAN I DOWNLOAD CALL MANAGER?
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1 Q: WHAT IS CALL MANAGER? Q: HOW MANY PEOPLE CAN JOIN CALL MANAGER? Q: WHERE CAN I DOWNLOAD CALL MANAGER? Q: DO I NEED AN INTERCALL RESERVATIONLESS-PLUS ACCOUNT TO DOWNLOAD AND USE CALL MANAGER? Q: WHAT LANGUAGES DOES CALL MANAGER CURRENTLY SUPPORT?
2 Q: WHICH INTERCALL ACCOUNTS DOES CALL MANAGER SUPPORT? Q: WHERE DO I FIND MY CONFERENCE CODE/LEADER CONFERENCE CODE, PASSWORD AND/OR LEADER PIN/PARTICIPANT CONFERENCE CODE? Q: HOW DO I REQUEST MY WELCOME ? Q: WHAT SHOULD I DO IF I DON T HAVE AN INTERCALL ACCOUNT? Q: WHICH SMARTPHONES DOES CALL MANAGER SUPPORT? Q: WHICH TABLETS DOES CALL MANAGER SUPPORT? Q: DOES CALL MANAGER SUPPORT BLACKBERRY DEVICES? Q: WHICH BROWSERS ARE SUPPORTED BY CALL MANAGER? Q: WHY DOES CALL MANAGER REQUIRE A DISPLAY NAME?
3 Q: WHAT IS CALL ME? Q: ARE THERE ADDITIONAL CHARGES ASSOCIATED WITH CALL ME? Q: WHAT IS VOICE OVER INTERNET PROTOCOL (VOIP)? Q: HOW CAN I USE VOICE OVER INTERNET PROTOCOL (VOIP) WITH CALL MANAGER? Q: IS VOICE OVER INTERNET PROTOCOL (VOIP) SUPPORTED IN MY COUNTRY? Q: DUE TO SECURITY CONCERNS, MY COMPANY USES A FIREWALL THAT DOES NOT ALLOW TRAFFIC THROUGH CERTAIN PORTS. WILL I STILL BE ABLE TO USE VOIP? Q: WHY AM I UNABLE TO LOG INTO CALL MANAGER? Q: HOW DO I CHANGE MY CALL MANAGER LOGIN AND PASSWORD? Q: CAN I ADD MULTIPLE INTERCALL ACCOUNTS TO CALL MANAGER? Q: DOES CALL MANAGER SUPPORT THE USE OF PROJECT ACCOUNTING CODES (PAC) FOR BILLING? Q: WHAT IS THE DEFAULT DIAL-IN NUMBER? Q: IF A PRIMARY DIAL-IN NUMBER IS UPDATED OR CHANGED BY INTERCALL, WILL THE NEW DIAL-IN NUMBER INFORMATION ON MY ACCOUNT AND FUTURE INVITES BE AUTOMATICALLY UPDATED OR CHANGED?
4 Q: ARE DESKTOP NOTIFICATIONS AVAILABLE FOR CALL MANAGER? Q: CAN I MUTE MYSELF WITHOUT HAVING MY MEETING EXPERIENCE INTERRUPTED WITH MESSAGES AROUND THE MUTE FEATURE? Q: HOW DO I SEND A MEETING INVITATION? Q: CAN I CHOOSE THE LANGUAGE FOR MY MEETING INVITATION? Q: WHO CAN I INVITE TO MY MEETING FROM CALL MANAGER? Q: WHICH ADDRESS ARE INVITATIONS SENT FROM? Q: WILL MY INVITED PARTICIPANTS NEED TO USE CALL MANGER TO JOIN MY CALLS? Q: WHAT IS THE INVITE URL? Q: CAN A LEADER/MODERATOR INVITE ADDITIONAL PARTICIPANTS DURING A MEETING? Q: CAN I DIAL OUT TO A PARTICIPANT DURING A MEETING? Q: CAN A PARTICIPANT INVITE ADDITIONAL PARTICIPANTS INTO A MEETING?
5 Q: WHY CAN T I SEE THE CALL PARTICIPANT(S) NOW BUTTON IN CALL MANAGER? Q: WHY DO I SEE JOIN MEETING AS THE ONLY OPTION WITHIN MY CALL MANAGER TOOLBAR MENU? Q: HOW DO I JOIN A MEETING AS A PARTICIPANT? Q: HOW DO I START A MEETING AS A LEADER/MODERATOR? Q: HOW DO I START AN INSTANT MEETING? Q: HOW DO I IDENTIFY IF PARTICIPANTS ARE CONNECTED TO MY MEETING? Q: CAN I CHANGE THE AVATAR IMAGE FOR MYSELF OR OTHER PARTICIPANTS? Q: HOW CAN I CHANGE THE DISPLAY NAME IN CALL MANAGER? Q: CAN ANYONE RENAME A PARTICIPANT?
6 Q: CAN A PARTICIPANT RENAME THEMSELVES AFTER A MODERATOR HAS CHANGED THEIR NAME? Q: DOES AN IN-MEETING RENAME REMAIN ACROSS ALL FUTURE MEETINGS? Q: DOES CALL MANAGER SUPPORT SUB-CONFERENCES/BREAKOUT ROOMS? Q: DOES CALL MANAGER SUPPORT A CHAT FEATURE? Q: CAN THE CHAT FEATURE BE DISABLED FOR MY INTERCALL ACCOUNT? Q: WHAT IS APPLICATION SHARING? Q: HOW DO I ENABLE APPLICATION SHARING? Q: CAN MORE THAN ONE PERSON SIMULTANEOUSLY SHARE? Q: WHAT IS THE MAXIMUM SIZE OF A PRESENTATION THAT CAN BE SHARED? Q: CAN YOU SHARE VIDEO IN CALL MANAGER? Q: CAN I JOIN THE MEETING FROM MY BOARDROOM S VIDEO CONFERENCE SYSTEM? Q: HOW DO I ENABLE VIDEO? Q: CAN I SHARE MULTIPLE MONITOR SCREENS IF SETUP ON MY DESKTOP?
7 Q: DOES CALL MANAGER SUPPORT SHARING ON TABLETS AND SMARTPHONES? Q: WHAT DOES THE RECORD BUTTON DO? Q: WHAT DOES THE LOCK AND UNLOCK BUTTON DO? Q: WHO CAN SEE WHO IS IN THE CALL MANAGER WAITING ROOM? Q: HOW DO I END MY MEETING? Q: IS MY MEETING ENCRYPTED? Q: WHAT IS THE DIFFERENCE BETWEEN END MEETING AND HANG UP? Q: HOW DO I IMPROVE THE SOUND QUALITY OF MY CALL? Q: WHAT HAPPENS IF MY VOIP CONNECTION FAILS? Q: WHAT SHOULD I DO IF I AM DISCONNECTED FROM A MEETING?
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