FM Supervisor (Housekeeping Services) X2 Posts EHS

Size: px
Start display at page:

Download "FM Supervisor (Housekeeping Services) X2 Posts EHS"

Transcription

1 It is important to note that this job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment. Job description for the role of: FM Supervisor (Housekeeping Services) X2 Posts EHS Accountable to: Responsible to: Accountable for: Director of Facilities Management Housekeeping Services Manager FM Assistants (Housekeeping Services) Facilities Management Housekeeping Services forms part of Facilities Management which is the largest support department within the University and forms a pivotal part to the total Student Experience and to such ends we are continually seeking improvements in every aspect of our service delivery. We are a multi-award winning team contributing to the continued success of a growing University business. We are committed to delivering success through customer care and focused upon the development of our team members through creating an environment where individuals have opportunities for progression and become FM professionals. FM Housekeeping Services FM Housekeeping Services is a professional, integrated support service which aims to provide an excellent high quality cleaning service to all staff, students and visitors to Edge Hill University. The Housekeeping Service operates seven days-a-week, 51 weeks of the year, from 6am-10pm. Our principal services include: Cleaning and Hygiene e.g. internal and external cleaning, feminine hygiene, window cleaning, carpet cleaning, spring cleaning and deep cleaning. Waste management and disposal e.g. collection, storage and disposal of all waste products generated by the University etc. Conference and Residential support e.g. room preparation, linen replacement etc. Linen and Laundrette management.

2 The Role To maintain the highest standards of cleanliness throughout Edge Hill University, assisting the Housekeeping Manager with the day-to-day organisation and supervision of the Housekeeping department, assuming overall responsibility for Housekeeping within Edge Hill University in the absence of the Housekeeping Manager. You will contribute significantly to the provisions of a high-quality service within the University and will plan and organise staffing resources. Manage and monitor the procurement and performance of suppliers and contractors, and direct and co-ordinate the daily operation of cleaning services within the University in accordance with agreed specifications and standards. Main Responsibilities To have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. To investigate complaints regarding housekeeping service. To ensure that all areas including, teaching rooms, offices, toilets and public areas are cleaned to the required standards and to, be aware of any additional tasks that may require attention. Plan, develop and monitor, in conjunction with the FM Manager (Housekeeping), internal service level agreements for Housekeeping Services. Plan and oversee non-standard cleaning activities including thorough and specialist cleaning during vacation periods. To recognise and initiate the need for any additional tasks and arrange for them to be completed by taking responsibility of the task personally, ensuring that it is recorded in the correct manner. To prepare the daily rota for the Housekeeping Assistants ensuring to cover sickness and annual leave To report and record any maintenance requirements to the FM Help Desk Monitor external contracts to ensure the specification is met and the most effective use of resources is maintained, ensuring that external contractors have the necessary permit-to-work paperwork and that procedures are followed. To manage the linen room, checking paperwork and liaising with the laundry company regarding additional / specific requirements. Compile specifications for the provision of Laundry Services, Window Cleaning, Sanitary Disposal and Waste Management To maintain the Housekeeping departments SOP Manual, creating new standard operating procedures where necessary in conjunction with the Housekeeping Manager, and ensuring that they are being adhered to by all departmental staff. Plan, implement and review staff working practices to meet current and future legislation and guide lines in relation to: Training, Quality Control, Health and Safety and COSHH. To ensure that all departmental keys issued are signed for, and returned correctly at the end of the shift.

3 Investigate and maintain a working knowledge of developments in cleaning equipment and materials and develop ideas to continuously improve cleaning performance to help the Housekeeping Services Manager to implement improvements To carry out regular stock checks of all cleaning materials, toiletries and linen and order supplies as required from the nominated suppliers. To complete or assist with any projects that the Housekeeping Manager requests you to carry out. To assist the Housekeeping Manager with any budget preparation and suggestions / requirements for renewals and improvements. Complete and hold accurate records required by the department, using the relevant computer systems and software packages. Monitor, in conjunction with the Housekeeping Services Manager cleaning required throughout the Aintree and Armstrong House sites Personnel and Training Provide effective leadership, direction and support to the FM Assistants (Housekeeping). Effectively manage staff attendance ensuring that appropriate action is taken in accordance with the University Absence Policy. Ensure all staff are appropriately trained and review existing training regularly to meet these needs. Ensure that staff have an effective induction, or where roles or responsibilities change as a result of service development. To assist with any individual or departmental queries where possible. To control staffing levels according to business requirements, producing a daily rota for the daytime cleaning staff and a weekend rota for the weekend cleaning staff. To attend and participate in departmental meetings and training courses as and when required to do so. Ensure that effective communication network exists within the department (team briefings) and that all staff are aware of corporate and FM aims and objectives and their contribution in achieving these. To complete annual appraisals and follow up reviews for all members of the Housekeeping team. To motivate the team to achieve the departmental objectives. To maintain the departmental records of staff holidays, sickness and lieu time. To assist the Housekeeping Services Manager with the interviewing and selection process of Housekeeping staff. Health & Safety To ensure that all equipment is maintained in good working order and used correctly, ensuring that safety procedures are adhered to. To ensure the correct and economical use of cleaning materials. To maintain Health & Safety regulations within the Department and to ensure that Health & Safety procedures are carried out at all times. To be fully aware of the Fire regulations and ensure that the correct procedures are followed at all times.

4 General Communication To maintain a high level of professionalism at all times. To maintain a high standard of personal hygiene and appearance at all times. The uniform provided is to be worn in accordance with the Uniform Policy. To maintain a high level of communication with other departmental managers / supervisor where necessary. Financial Management Manage and monitor the pay and non-pay budgets of the Housekeeping Service ensuring the efficient use of resources. Be responsible for the ordering of supplies and equipment as necessary to provide a Housekeeping service. Manage the contracts within the department, ensuring that expenditure is controlled. Negotiate contract variations and obtain permission for additional funding where necessary, via the appropriate channels. Manage the available resources so as to deliver value for money Housekeeping Services providing the best possible support for the core activities of the University. In support of Facilities Management s aim to provide a seamless service delivery, all employees of Facilities Management are expected to cooperate with, and assist colleagues in other sections of the Service in pursuance of best customer care practice. In addition to the above all Edge Hill University staff are required to: a) Adhere to all Edge Hill s policies and procedures, including Equality and Diversity and Health and Safety b) Respect confidentiality: all confidential information should be kept in confidence and not released to unauthorised persons c) Undertake appropriate training and development as required d) Participate in Edge Hill s Performance Review and Development Scheme e) Adhere to Edge Hill University s environmental policy and guidelines and undertake tasks in a sustainable manner f) Demonstrate excellent Customer Care in dealing with all customers Salary: Grade 4, Points ,198-22,029 per annum Hours : 36¼ hours per week S : Monday Friday, 12.15pm 8.00pm S : Monday Friday, 6.00am 1.45pm

5 You will also be required to work additional hours or weekends (where this is not a normal part of your working week) for e.g. Open Days, Visiting Days, Graduation Ceremonies, Welcome Sunday and Functions and Events. Hours of work are provided as an indication of your normal working pattern. However, flexibility is an essential part of any post at Edge Hill University (and therefore a requirement of any post holder) and dependent on the needs of the service, these hours can be changed by giving one weeks notice. Candidates should note that shortlisting will be based on information provided on the application form with regard to the applicant s ability to meet the criteria outlined in the Person Specification attached.

6 PERSON SPECIFICATION FM Supervisor (Housekeeping Services) X2 Posts EHS Applicants should provide evidence of their ability to meet the following criteria: Essential Desirable Assessment Method: A Application I - Interview P Presentation T - Test Qualifications Good general standard of education (to include GCSE Mathematics and English or equivalent) A BICSc Cleaning Operators Proficiency A Certificate (COPC) [or a City & Guilds of London Institute Certificate in Cleaning Science (764/1) or an NVQ Level 2 Cleaning Building Interiors or equivalent] An industry-recognised vocational qualification e.g. Level 3 Diploma in Cleaning Services Supervision (or equivalent) A Relevant safety management qualification A e.g.iosh or equivalent Experience and Knowledge Experience working at supervisory/first line management demonstrating excellent people management skills Excellent planning and organisational skills must be able to manage resources to meet service delivery, objectives also the ability to respond well to pressure, prioritise work and meet deadlines Commitment to providing excellent customer care and being customer focused Knowledge of computers and be able to use basic Microsoft Office packages A,I, T Proven experience of monitoring quality, P standards and identifying and dealing with performance issues Proven ability to train to meet the British Institute of Cleaning Science standards Experience of using specialist cleaning equipment

7 Experience of budget preparation and management and a knowledge and understanding of cost control Abilities and Skills Ability to express ideas clearly and ensure they are understood. Ability to build and maintain effective working relationships. Ability to provide clear, detailed and accurate written reports in a timely manner Ability to work weekends and additional hours as necessary, with variable start and finish times Essential Desirable Assessment Method: A Application I - Interview P Presentation T - Test, T

8 JOB HAZARD ANALYSIS FM Supervisor (Housekeeping Services) The following analysis identifies the potential hazards associated with this specific role. Please note that suitable and sufficient risk assessments and standard operating procedures have been developed and measures are in place to manage the risks of each hazard identified. Hazard Type R F S Physical Working in the external / outdoor environment Extreme conditions e.g. very low / high temperature environments High noise levels Working at height Use of tools or machinery Occupational Driving Biological Food handling / preparation N/A Exposure to bodily fluids Ergonomic Manual Handling e.g. lifting, moving etc. Repetitive movements e.g. climbing, crouching etc. N/A Use of Display Screen Equipment Chemical Harmful substances e.g. solvents, liquids Ionising Radiation N/A Psychological / Social Working with vulnerable / at risk groups Lone working Shift working / night work / on-call duties R Regularly Activity is undertaken on a daily basis F Frequently Activity is undertaken on a weekly basis S Seldom Activity is undertaken on a less than weekly basis

FM Administration Assistant Customer Services EHA1389-0715

FM Administration Assistant Customer Services EHA1389-0715 It is important to note that this job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form

More information

Senior Project Manager

Senior Project Manager Senior Project Manager Applications are invited for the position of a Senior Project Manager for UCL Consultants Ltd. The following application information is enclosed: 1. Information on UCL Consultants

More information

Job Description. Regularly reviews workflow operations and ensures contracted KPIs and service standards are met.

Job Description. Regularly reviews workflow operations and ensures contracted KPIs and service standards are met. Job Description Job Title: Location: Reporting to: Accountable to: Microbiology Service Lead TDL North West London TDL Microbiology Head of Department TDL Group Laboratory Director Job Summary: Responsible

More information

Specification Essential Desirable

Specification Essential Desirable High Standards High Expectations Learning through Partnership Person Specification: Facilities Manager It is expected that the successful candidate will satisfy the following specification Specification

More information

JOB DESCRIPTION. 1. JOB TITLE: Assistant Procurement Officer. 4. DEPARTMENT: Chief Financial Officer/Bursar s Office

JOB DESCRIPTION. 1. JOB TITLE: Assistant Procurement Officer. 4. DEPARTMENT: Chief Financial Officer/Bursar s Office JOB DESCRIPTION 1. JOB TITLE: Assistant Procurement Officer 2. REFERENCE NUMBER: HR13297a 3. ROLE CODE: APOBO 4. DEPARTMENT: Chief Financial Officer/Bursar s Office 5. ORGANISATION CHART: Chief Financial

More information

CRM System Administrator EHA1212-0713

CRM System Administrator EHA1212-0713 It is important to note that this job description is a guide to the work you will be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of

More information

PART-TIME ADMINISTRATIVE ASSISTANT 2) - PERSONNEL REF:

PART-TIME ADMINISTRATIVE ASSISTANT 2) - PERSONNEL REF: Winstanley College is a large sixth form college specialising in AS/A levels. Judged outstanding by OFSTED the College is regularly towards the top of the league tables and has an excellent reputation

More information

QUALIFICATION HANDBOOK

QUALIFICATION HANDBOOK QUALIFICATION HANDBOOK Level 2 and 3 NVQ Certificate in Rail Engineering Traction and Rolling Stock (7597-05/10) September 2011 Version 1.1 (September 2011) Qualification at a glance Subject area Rail

More information

Recruitment and Helpdesk Co-ordinator EHA3134

Recruitment and Helpdesk Co-ordinator EHA3134 It is important to note that this job description is a guide to the work you will be required to undertake. It may change from time to time to meet the needs of the service. It does not form part of your

More information

EAST SUSSEX COUNTY COUNCIL. Job Description. Administrative Support Assistant

EAST SUSSEX COUNTY COUNCIL. Job Description. Administrative Support Assistant Job Description DEPARTMENT: LOCATION: JOB TITLE: Schools Countywide Administrative Support Assistant GRADE: East Sussex Single Status 3 (SS4 with 1 or 2 addendum(s) or SS5 if all 3 addendums are a feature

More information

TAUNTON & SOMERSET NHS FOUNDATION TRUST Department of Pharmacy Clinical Support Division. Job description

TAUNTON & SOMERSET NHS FOUNDATION TRUST Department of Pharmacy Clinical Support Division. Job description TAUNTON & SOMERSET NHS FOUNDATION TRUST Department of Pharmacy Clinical Support Division Job description JOB TITLE: GRADE: PLACE OF WORK: HOURS: RESPONSIBLE TO: ACCOUNTABLE TO: Pre-Registration - PHARMACY

More information

Key Worker Job Description & Person Specification

Key Worker Job Description & Person Specification Key Worker Job Description & Person Specification New Bridge Group Learning Together, Learning for All, Learning for Life Job Description Job Title: Pay Grade / Scale / Range: Benefits & Perks: Working

More information

HR Administrative Partner EHA1048-0516. Fixed Term Full Time for up to 12 months (Maternity cover)

HR Administrative Partner EHA1048-0516. Fixed Term Full Time for up to 12 months (Maternity cover) It is important to note that this job description is a guide to the work you will be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of

More information

Emily House, Kensal Road, London W10 5BN

Emily House, Kensal Road, London W10 5BN JOB SCRIPTION Role: epartment: Location: Reporting to: Supervising: Fire Safety Officer Secretariat mily House, Kensal Road, London W10 5BN Health and Safety Manager No direct line management Grade: The

More information

ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT

ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT HELPDESK ASSISTANT A ROTATING SHIFT PATTERN OF WORKING 2 DAYS (18.5 HOURS EXACT DAYS THURSDAY AND FRIDAY) ONE WEEK AND 3 DAYS (22.2 HOURS' EXACT DAYS

More information

You can download the Application Form from the Wolfson College website at www.wolfson.cam.ac.uk/jobs

You can download the Application Form from the Wolfson College website at www.wolfson.cam.ac.uk/jobs VACANCY: HEAD CHEF Wolfson College is one of the 31 Colleges in the University of Cambridge and provides an academic home for over 900 students aged 21 or above, 200 Fellows, 300 senior members and 100

More information

Hastings Borough Council

Hastings Borough Council Hastings Borough Council Job Description Job Title Lead Civil Enforcement Officer Directorate Operational Services Grade 7 Reports to Enforcement Manager Location Aquila House Purpose of the Job Manage

More information

BRADFORD COLLEGE OUTLINE JOB DESCRIPTION. POST GRADE: Scale 4 POST REF:09002

BRADFORD COLLEGE OUTLINE JOB DESCRIPTION. POST GRADE: Scale 4 POST REF:09002 BRADFORD COLLEGE OUTLINE JOB DESCRIPTION POST TITLE: EVENTS CO-ORDINATOR (FURTHER EDUCATION) POST GRADE: Scale 4 POST REF:09002 The following information is furnished to assist staff joining the College

More information

No. Name of Legislation Applicable Issues and Requirements Demonstration of Compliance 1. Health and Safety at Work Act 1974

No. Name of Legislation Applicable Issues and Requirements Demonstration of Compliance 1. Health and Safety at Work Act 1974 The Police Treatment Centres Health and Safety Legal Compliance Register No. Name of Legislation Applicable Issues and Requirements Demonstration of Compliance 1. Health and Safety at Work Act 1974 2.

More information

Job Description. To participate in department shifts including early and late cover, night duties and weekends as required.

Job Description. To participate in department shifts including early and late cover, night duties and weekends as required. Job Description Job Title: Location: Reporting to: Accountable to: Senior Biomedical Scientist Clinical Biochemistry, TDL North West London Deputy Head of Biochemistry Head of Biochemistry Job Summary:

More information

JOB DESCRIPTION. Team Leader Fleet Engineering. Environment & Sustainable Communities / Highways. Transport Operations / Vehicle Fleet & Depot

JOB DESCRIPTION. Team Leader Fleet Engineering. Environment & Sustainable Communities / Highways. Transport Operations / Vehicle Fleet & Depot JOB DESCRIPTION JOB TITLE: DIRECTORATE: SECTION: GRADE: Team Leader Fleet Engineering Environment & Sustainable Communities / Highways Transport Operations / Vehicle Fleet & Depot BBCU11 DATE PREPARED:

More information

SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION. CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016)

SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION. CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016) SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016) Salary: 18,558 22,485 (Grade D) Responsible to: Corporate Debt Manager Purpose of the job: To undertake

More information

Job Description. Senior Support Worker

Job Description. Senior Support Worker Job Description Senior Support Worker Introduction Autism Initiatives is committed to working in partnership with service users, their families, commissioners and others to provide a specialist, autism

More information

Job Description. Empty Homes Project Officer

Job Description. Empty Homes Project Officer Job Description Post Title Post Number: Service Area / Department SDU Accountable To (Line Manager): Responsible For (Direct Reports Post Title): Empty Homes Project Officer BM01401 Housing Management

More information

CHESTERFIELD ROYAL HOSPITAL NHS FOUNDATION TRUST JOB DESCRIPTION. Facilities Policy & Compliance Auditor. Chesterfield Royal Hospital

CHESTERFIELD ROYAL HOSPITAL NHS FOUNDATION TRUST JOB DESCRIPTION. Facilities Policy & Compliance Auditor. Chesterfield Royal Hospital CHESTERFIELD ROYAL HOSPITAL NHS FOUNDATION TRUST JOB DESCRIPTION POST: BASE: Facilities Policy & Compliance Auditor Chesterfield Royal Hospital SALARY RANGE: 18,838-22,016 per annum (Band 4) REPORTS TO:

More information

JOB DESCRIPTION JOB TITLE - VISITOR CENTRE AND CATERING MANAGER TEAM - PARC SLIP WILDLIFE TRUST VISITOR CENTRE

JOB DESCRIPTION JOB TITLE - VISITOR CENTRE AND CATERING MANAGER TEAM - PARC SLIP WILDLIFE TRUST VISITOR CENTRE JOB DESCRIPTION IDENTIFICATION OF JOB JOB TITLE - VISITOR CENTRE AND CATERING MANAGER TEAM - PARC SLIP WILDLIFE TRUST VISITOR CENTRE WORKING BASE - TONDU RESPONSIBLE TO - MARKETING MANAGER RESPONSIBLE

More information

JOB DESCRIPTION. 5. ORGANISATION CHART: Reports to the Premises Manager (Thornton)

JOB DESCRIPTION. 5. ORGANISATION CHART: Reports to the Premises Manager (Thornton) JOB DESCRIPTION 1. JOB TITLE: Mechanical & Electrical (M&E) Services Co-ordinator 2. HMRS REFERENCE NUMBER: HRMS/13270a 3. ROLE CODE: MESCF 4. DEPARTMENT: Facilities Management 5. ORGANISATION CHART: Reports

More information

Theatre Manager Job Description

Theatre Manager Job Description Theatre Manager Job Description Post: Reporting to: Responsible for: Theatre Manager Director of Production and Operations on front of house and operational matters; Communications Director on all trading

More information

BARNET AND SOUTHGATE COLLEGE JOB RESPONSIBILITY PROFILE. Head of Human Resources & Organisational Development

BARNET AND SOUTHGATE COLLEGE JOB RESPONSIBILITY PROFILE. Head of Human Resources & Organisational Development BARNET AND SOUTHGATE COLLEGE JOB RESPONSIBILITY PROFILE POST: Head of Human Resources & Organisational Development SALARY SCALE: Service Area Head Scale Points 14-18 RESPONSIBLE TO: RESPONSIBLE FOR: Director

More information

JOB DESCRIPTION. Server infrastructure specialist. Capacity and Configuration Manager

JOB DESCRIPTION. Server infrastructure specialist. Capacity and Configuration Manager JOB DESCRIPTION POST: LOCATION: Server infrastructure specialist Belfast City Hospital GRADE: Band 6 REPORTS TO: RESPONSIBLE TO: Capacity and Configuration Manager Co-Director for I.C.T JOB SUMMARY/MAIN

More information

Level 3 Diploma in Hospitality Supervision and Leadership (NVQ) (7250) Logbook

Level 3 Diploma in Hospitality Supervision and Leadership (NVQ) (7250) Logbook Level 3 Diploma in Hospitality Supervision and Leadership (NVQ) (7250) Logbook www.cityandguilds.com December 2009 Version 1.6 2 About the qualification 2.2 The structure of the Level 3 Diploma in Hospitality

More information

Head of Human Resources & Training

Head of Human Resources & Training HR Officer (Payroll) Job Description Accountable to: Responsible for: Main Objectives: Limits of Authority: Pay: Head of Human Resources & Training The production of accurate and timely in-house payroll

More information

POST TITLE : Pre-registration Trainee Pharmacy Technician

POST TITLE : Pre-registration Trainee Pharmacy Technician Pharmacy Department JOB DESCRIPTION POST TITLE : Pre-registration Trainee Pharmacy Technician GRADE : Year 1 70% Top of Band 4 Year 2 75% Top of Band 4 DEPARTMENT : Pharmacy Department DIRECTORATE : Clinical

More information

Operations Manager Job description

Operations Manager Job description Job Title: Operations Manager Hours: 40 per week Employer: The Parochial Church Council of the church of the Ascension, Balham Hill Line Managed by: Vicar, Ascension Balham Hill Line Manage: Bookkeeper,

More information

JOB DESCRIPTION. 5. ORGANISATION CHART: Reports directly to the Maintenance Team Leader

JOB DESCRIPTION. 5. ORGANISATION CHART: Reports directly to the Maintenance Team Leader JOB DESCRIPTION 1. JOB TITLE: Multi Skilled Maintenance Technician (Plumbing) 2. HMRS REFERENCE NUMBER: HR14109 3. ROLE CODE: MSMTEST 4. DEPARTMENT: Maintenance (Chester Campus), Facilities 5. ORGANISATION

More information

Human Resources Advisor 12 month fixed term contract

Human Resources Advisor 12 month fixed term contract Human Resources Advisor 12 month fixed term contract About the HCPC The Health and Care Professions Council (HCPC) is the regulator of 16 different health and care professions. We were set up to protect

More information

JOB DESCRIPTION. Clinical Nurse Manager 2 (CNM2) Staff Nurses, Health Care Assistants, Administration staff, Student Nurses and all hospital staff.

JOB DESCRIPTION. Clinical Nurse Manager 2 (CNM2) Staff Nurses, Health Care Assistants, Administration staff, Student Nurses and all hospital staff. Job Title: JOB DESCRIPTION Clinical Nurse Manager 2 (CNM2) Professionally accountable to: Key working relationships: Key Reporting relationship: Director of Nursing Clinical Nurse Managers, Medical Staff,

More information

VLE Support Officer EH2814

VLE Support Officer EH2814 It is important to note that this job description is a guide to the work you will undertake. It may be changed from time to time to meet the needs of the service. It does not form part of your contract

More information

Golden Jubilee National Hospital NHS National Waiting Times Centre

Golden Jubilee National Hospital NHS National Waiting Times Centre Golden Jubilee National Hospital NHS National Waiting Times Centre Chief Executive Jill Young Agamemnon Street Clydebank G81 4DY Scotland Telephone 0141 951 5000 Fax 0141 951 5500 Recruitment line: 0800

More information

Swan Housing Association

Swan Housing Association Swan Housing Association Job Description Job Title: Section: Reports to: On-Call Handyperson Supported Housing Care & Repair Handyperson & Gardening Team Leader Location: Essex Main Purpose of Job To provide

More information

Job Description. To lead and effectively manage the Empty Homes team which is responsible for:

Job Description. To lead and effectively manage the Empty Homes team which is responsible for: Job Description Post Title Post Number Service Area / Department SDU Accountable to (Line Manager) Responsible for (Direct Reports Post Title) Empty Homes Manager RT01008 Leasehold and Lettings Housing

More information

Job Description and Person Specification (HR5) Post Number: 141412GR

Job Description and Person Specification (HR5) Post Number: 141412GR Job Description and Person Specification (HR5) Post Number: 141412GR Job Description School/Department: Communications and Marketing Post Title: Please enter Level under appropriate Career Pathway Digital

More information

JOB DESCRIPTION. TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000

JOB DESCRIPTION. TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000 TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000 JOB DESCRIPTION DEPARTMENT: Property Management Services REGION: North East / North West / Midlands / London / South ACCOUNTABILITIES: The

More information

4 Quality Standards - Human Resources. Contents. 4.0 Introduction. 4.1 Management Structure and Staffing Levels

4 Quality Standards - Human Resources. Contents. 4.0 Introduction. 4.1 Management Structure and Staffing Levels 4 Quality Standards - Human Resources Contents 4.0 Introduction 4.1 Management Structure and Staffing Levels 4.2 Contracts, Job Descriptions & Person Specifications 4.3 Recruitment, Selection and Leaving

More information

Learning materials to cover Employment rights and responsibilities

Learning materials to cover Employment rights and responsibilities Learning materials to cover Employment rights and responsibilities This section covers LO1 Know employer and employee rights, responsibilities and own organisational procedures Introduction (K1, K2) As

More information

Mission Statement. Our Vision To be the cleaning contractor of choice in our chosen operating areas for clients, our supply chain and employees

Mission Statement. Our Vision To be the cleaning contractor of choice in our chosen operating areas for clients, our supply chain and employees Company Profile Atlantic Cleaning Services Limited, a private limited company, cleans many retail, commercial, medical and educational sites in London and the South East on a daily basis. With over 20

More information

Occupational Therapy Assistant

Occupational Therapy Assistant Hammersmith & Fulham borough of opportunity Occupational Therapy Assistant Community Services Application Pack Job Description Designation: Department: Occupational Therapy Assistants Post Number: P07236

More information

COMPLIANCE OFFICER. CLOSING DATE: 12 June 2016

COMPLIANCE OFFICER. CLOSING DATE: 12 June 2016 COMPLIANCE OFFICER VACANCY REF: SFRS00451 CONTRACT STATUS: Permanent GRADE: 4 LOCATION: SFRS Headquarters, Cambuslang DEPARTMENT: Procurement Finance and Contract Services SALARY: 24,663-27,222 HOURS:

More information

Summary of Post: To work with people with alcohol related problems, in their homes as part of their community detoxification process.

Summary of Post: To work with people with alcohol related problems, in their homes as part of their community detoxification process. JOB DESCRIPTION Job Title: Enhanced Community Detoxification Support Worker Salary Scale: 10 an hour for 42 hours per detoxification Contract: Sessional Hours: As available including late evenings, overnight

More information

Operations. Transport Officer OP199. Operations Manager. Administration Officer

Operations. Transport Officer OP199. Operations Manager. Administration Officer Job Description Service Job Title Post No Salary Grade Operations Transport Officer OP199 E Hours 37 Responsible to Responsible for Operations Manager Administration Officer Purpose of Post: To support

More information

Senior Web Designer EHA3168

Senior Web Designer EHA3168 Human Resources It is important to note that this job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances.

More information

JOB DESCRIPTION. Hours: 37.5 hours per week, worked Monday to Friday

JOB DESCRIPTION. Hours: 37.5 hours per week, worked Monday to Friday JOB DESCRIPTION Job Title: Head of Business Continuity & Risk Band: Indicative Band 8b Hours: 37.5 hours per week, worked Monday to Friday Location: Accountable to: Tatchbury Mount, Calmore, Southampton

More information

Level 2 Certificate in Warehousing and Storage Skills (QCF)

Level 2 Certificate in Warehousing and Storage Skills (QCF) Level 2 Certificate in Warehousing and Storage Skills (QCF) Qualification Handbook www.cityandguilds.com September 2010 Version 1.1 Level 2 Certificate 1016-02 QAN 501/1082/2 About City & Guilds City &

More information

Team Manager & Assistant Team Manager

Team Manager & Assistant Team Manager SUPPORT WORKER - JOB DESCRIPTION Accountable to: Responsible for: Main Objectives: Limits of Authority: Team Manager & Assistant Team Manager Offering a high quality support service to adults with learning

More information

North East Ambulance Service NHS Foundation Trust. Job Description

North East Ambulance Service NHS Foundation Trust. Job Description North East Ambulance Service NHS Foundation Trust Job Description Job Title Patient Experience Clerk A4C Band 3 Accountability Complaints Manager Directorate Clinical Care and Patient Safety Date September

More information

JOB DESCRIPTION Facilities Manager Soft Services. RESPONSIBLE FOR: Team Leaders and Contract Support staff

JOB DESCRIPTION Facilities Manager Soft Services. RESPONSIBLE FOR: Team Leaders and Contract Support staff JOB DESCRIPTION Facilities Manager Soft Services DIRECTORATE: Merlin Works DEPARTMENT: Facilities Management SALARY: 44,880 RESPONSIBLE TO: Head of Facilities Management RESPONSIBLE FOR: Team Leaders and

More information

5.0 KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

5.0 KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Appendix 16 Example Job Description for a Homecare Pharmacy Technician 1.0 JOB DETAILS Job title: Pharmacy Technician Specialist, Homecare Medicines Management Reports to: Pharmacy Procurement Manager

More information

The View from The Shard

The View from The Shard The View from The Shard The View is situated at the top of The Shard, the tallest building in Western Europe on floors 68, 69 and 72. The experience is a high tech and multi-sensory journey, with exhilarating

More information

JOB DESCRIPTION. Housing and Adult Social Services

JOB DESCRIPTION. Housing and Adult Social Services JOB DESCRIPTION POST TITLE: GRADE: SECTION: REPORTS TO: MANAGES/SUPERVISES: Income Recovery Team Leader PO2/3 Housing and Adult Social Services Income Recovery Manager Income Recovery Officers INTRODUCTION

More information

Strategy Key input into the fundraising database development strategy

Strategy Key input into the fundraising database development strategy Job Description 1. Main purpose of job The Fundraising Database Executive will implement and support the evolving strategy and best practice in the Society s use of its fundraising database. The postholder

More information

Group Manager Line management of a local team of 5-7 fte staff

Group Manager Line management of a local team of 5-7 fte staff Practice Manager Children s Social Care Role Profile: Practice Manager Grade: Grade 12 Accountable to: Accountable for: Role Context & Purpose Group Manager Line management of a local team of 5-7 fte staff

More information

Domestic Assistants/Housekeepers A Workbook to record your training and personal development

Domestic Assistants/Housekeepers A Workbook to record your training and personal development / A Workbook to record your training and personal development Healthcare Associated Infection HAI is defined as an infection originating in a healthcare facility, which was not present or incubating at

More information

SKENE MEDICAL GROUP JOB DESCRIPTION. Accountable to: Practice Manager (Your employers are the partners incorporating Skene Medical Group)

SKENE MEDICAL GROUP JOB DESCRIPTION. Accountable to: Practice Manager (Your employers are the partners incorporating Skene Medical Group) JOB DESCRIPTION 1. JOB IDENTIFICATION Job Title: Department: Practice Nurse Practice Nursing Team Responsible to: Nurse Practitioner / Senior Nurse Accountable to: Practice Manager (Your employers are

More information

Food Service Supervisor - Job Description

Food Service Supervisor - Job Description Food Service Supervisor - Job Description Job Title: Reporting to: Overall Objectives: Food Service Supervisor Deputy General Manager To provide a professional catering service, ensuring that company standards

More information

The organisation responsibilities of this position are outlined in the General Conditions of Employment (attached to this position description).

The organisation responsibilities of this position are outlined in the General Conditions of Employment (attached to this position description). HOLIDAY PARKS TRAINEE POSITION DESCRIPTION POSITION NO: 20141170 DIRECTORATE: BRANCH: UNIT: STATUS: CLASSIFICATION: OCCUPANT: LOCATION: City Growth Tourism Services Holiday Parks Temporary Full Time Trainee

More information

Payroll Coordination Officer, Assistant Payroll Officer and all staff and Councillors

Payroll Coordination Officer, Assistant Payroll Officer and all staff and Councillors POSITION: Payroll Officer (Part Time) Award: Victorian Local Authorities Award 2001 Award Classification: Band 5 Division: CEO s Office Department: Finance Date Reviewed: September 2015 Approved By: Manager

More information

PETERBOROUGH ADULT LEARNING SERVICE CITY COLLEGE PETERBOROUGH FINANCE MANAGER JOB DESCRIPTION

PETERBOROUGH ADULT LEARNING SERVICE CITY COLLEGE PETERBOROUGH FINANCE MANAGER JOB DESCRIPTION OVERVIEW OF THE ROLE PETERBOROUGH ADULT LEARNING SERVICE CITY COLLEGE PETERBOROUGH FINANCE MANAGER JOB DESCRIPTION The Finance Manager has lead responsibility for the College and Charity s financial operations

More information

Human Resources Officer

Human Resources Officer Human Resources Officer About the HCPC The Health and Care Professions Council (HCPC) is the regulator of 16 different health and care professions. We were set up to protect the public. To do this, we

More information

Thank you for requesting further information for our Facilities Administrator vacancy (Ref BDCH724).

Thank you for requesting further information for our Facilities Administrator vacancy (Ref BDCH724). Dear Applicant Thank you for requesting further information for our Facilities Administrator vacancy (Ref BDCH724). Please find the enclosed information which you should read to ensure you are fully aware

More information

CASTLEHEAD MEDICAL CENTRE JOB DESCRIPTION

CASTLEHEAD MEDICAL CENTRE JOB DESCRIPTION CASTLEHEAD MEDICAL CENTRE JOB DESCRIPTION JOB TITLE: REPORTS TO: HOURS: CLEANER PRACTICE MANAGER 10 hours per week Job Summary: To keep the Surgery in a safe, clean and orderly manner. Job responsibilities:

More information

Job Title: Customer Contact Manager. Location: Hampton Wick, KT1

Job Title: Customer Contact Manager. Location: Hampton Wick, KT1 Job Title: Customer Contact Manager Location: Hampton Wick, KT1 Application forms for this vacancy to be returned by midday on Monday 17 th September 2012 About Hastoe Formed nearly fifty years ago, Hastoe

More information

JOB DESCRIPTION. I.C.T Application Systems & Workflow Manager

JOB DESCRIPTION. I.C.T Application Systems & Workflow Manager JOB DESCRIPTION POST: LOCATION: Service Level Manager Belfast City Hospital GRADE: Band 6 REPORTS TO: RESPONSIBLE TO: I.C.T Application Systems & Workflow Manager I.C.T Service Delivery Manager JOB SUMMARY/MAIN

More information

Pearson Edexcel Level 3 Certificate in Hospitality Retail Outlet Management (QCF) Specification

Pearson Edexcel Level 3 Certificate in Hospitality Retail Outlet Management (QCF) Specification Pearson Edexcel Level 3 Certificate in Hospitality Retail Outlet Management (QCF) Specification NVQ/Competence-based qualification First registration January 2014 Pearson Education Limited is one of the

More information

OCCUPATIONAL HEALTH AND SAFETY Global Policy

OCCUPATIONAL HEALTH AND SAFETY Global Policy OCCUPATIONAL HEALTH AND SAFETY Global Policy Each of us should behave in a manner that promotes a positive safety culture Our commitment Diageo is firmly committed to ensuring the occupational health,

More information

Visitor Services Supervisor Visitor & Commercial Operations Manager / Interim Head of Operations DATE JD PREPARED: October 2012.

Visitor Services Supervisor Visitor & Commercial Operations Manager / Interim Head of Operations DATE JD PREPARED: October 2012. JOB DESCRIPTION JOB TITLE: REPORTS TO: Visitor Services Supervisor Visitor & Commercial Operations Manager / Interim Head of Operations DATE JD PREPARED: October 2012. Revised June 2014 1. JOB PURPOSE

More information

Job Description. Organisational Relationships: Description of Role: Context of the Post: Duties and Responsibilities Specific to the Post:

Job Description. Organisational Relationships: Description of Role: Context of the Post: Duties and Responsibilities Specific to the Post: Job Description Job Title: Location: Reports to: Registered Children s Home Manager Newcastle upon Tyne Director of Residential Services Organisational Relationships: The post holder will be accountable

More information

WESTERN HEALTH & SOCIAL CARE TRUST ALL DEPARTMENTS PERSONAL SECRETARY - BAND 3 (WAITING LIST)

WESTERN HEALTH & SOCIAL CARE TRUST ALL DEPARTMENTS PERSONAL SECRETARY - BAND 3 (WAITING LIST) WESTERN HEALTH & SOCIAL CARE TRUST ALL DEPARTMENTS PERSONAL SECRETARY - BAND 3 (WAITING LIST) Salary: 16,271-19,268 per annum pro-rata The Western Health and Social Care Trust wish to establish a waiting

More information

Role specific information

Role specific information Further Information Job title Team Manager Grade 6 Salary range 27,328 to 32,600 Staff Group Department / Institution Assistant School of the Physical Sciences, School Office Role specific information

More information

Lecturer or Senior Lecturer in Cyber Security EHT0938-0515

Lecturer or Senior Lecturer in Cyber Security EHT0938-0515 It is important to note that this job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form

More information

ABOUT LOUGHBOROUGH UNIVERSITY CORPORATE SERVICES TEACHING SUPPORT TRAINEE AV TECHNICIAN (FIXED-TERM FOR 18 MONTHS) REQ15562 AUGUST 2015

ABOUT LOUGHBOROUGH UNIVERSITY CORPORATE SERVICES TEACHING SUPPORT TRAINEE AV TECHNICIAN (FIXED-TERM FOR 18 MONTHS) REQ15562 AUGUST 2015 ABOUT LOUGHBOROUGH UNIVERSITY CORPORATE SERVICES TEACHING SUPPORT TRAINEE AV TECHNICIAN (FIXED-TERM FOR 18 MONTHS) REQ15562 AUGUST 2015 As part of the University s ongoing commitment to redeployment, please

More information

Tel: 0115 984 9940 sales@atcrisk.co.uk. Training Course Directory

Tel: 0115 984 9940 sales@atcrisk.co.uk. Training Course Directory Tel: 0115 984 9940 sales@atcrisk.co.uk Training Course Directory 2 Course Title Page No NEBOSH NEBOSH Award in Health & Safety at Work 4 NEBOSH Certificate in Health & Wellbeing 6 NEBOSH National General

More information

JOB DESCRIPTION. JOB TITLE & BAND: Lead Pharmacy Technician, Education & Training -Band 5. Pharmacy Department, Altnagelvin Hospital

JOB DESCRIPTION. JOB TITLE & BAND: Lead Pharmacy Technician, Education & Training -Band 5. Pharmacy Department, Altnagelvin Hospital JOB DESCRIPTION JOB TITLE & BAND: Lead Pharmacy Technician, Education & Training -Band 5 DEPARTMENT: BASE: REPORTS TO: RESPONSIBLE TO: Pharmacy Pharmacy Department, Altnagelvin Hospital Teacher Practitioner

More information

Job purpose. Main duties and responsibilities. Business Development Administrator. Band: 2

Job purpose. Main duties and responsibilities. Business Development Administrator. Band: 2 Job title: Business Development Administrator Band: 2 Group: Work location: Responsible to: Resources Group Gloucester Business Support Manager Job purpose The post holder will carry out a full range of

More information

Direct Marketing Officer, Senior Direct Marketing Officer (retention), Senior Direct Marketing Officer (acquisition)

Direct Marketing Officer, Senior Direct Marketing Officer (retention), Senior Direct Marketing Officer (acquisition) Job description Job title Responsible to Responsible for Department Team Remit of post covers Salary Hours of work Located at Type of contract: Direct Marketing Manager Head of Public Fundraising Direct

More information

Community Services - Childcare. Director Colleen Gale Children s Services. 38 hrs per week (worked between 6.30am-6.00pm)

Community Services - Childcare. Director Colleen Gale Children s Services. 38 hrs per week (worked between 6.30am-6.00pm) POSITION DESCRIPTION POSITION TITLE: Childcare worker (Diploma) POSITION NUMBER: 2014 DIVISION/GROUP: PROGRAM AREA: REPORTS TO: Operations Community Services - Childcare Director Colleen Gale Children

More information

Job Description. Management Assistants, Team Administrators and Business Support Apprentice. Head of Integrated Governance

Job Description. Management Assistants, Team Administrators and Business Support Apprentice. Head of Integrated Governance Job Description Job Title: Reference No: Organisation: Department: Business Support Manager NHS Vale of York Clinical Commissioning Group Corporate and Governance Base: West Offices, Station Rise, York,

More information

JOB DESCRIPTION. Executive Assistant to Director of Operations

JOB DESCRIPTION. Executive Assistant to Director of Operations JOB DESCRIPTION JOB TITLE: JOB HOLDER: DEPARTMENT: Executive Assistant to Director of vacant DIRECTORATE/NATIONAL OFFICE MSNC LOCATION: MANAGER S NAME: MANAGER S JOB TITLE: NW London Naudette Harvey Administration

More information

Operational Support Officer JOB NO.: RS32010. DEPARTMENT: Regeneration SECTION: Building Cleaning, Caretaking & Crossing Patrol Services PSE

Operational Support Officer JOB NO.: RS32010. DEPARTMENT: Regeneration SECTION: Building Cleaning, Caretaking & Crossing Patrol Services PSE JOB DESCRIPTION JOB TITLE: Operational Support Officer JOB NO.: RS32010 DEPARTMENT: Regeneration SECTION: Building Cleaning, Caretaking & Crossing Patrol Services PSE LOCATION: Norfolk Place GRADE: 5/6

More information

Performance and Business Intelligence

Performance and Business Intelligence Job Description Job Title: Contracts Analyst Band: 5 Department: Base: Performance and Business Intelligence TBC Ref Code (Link to CAJE): 192 Terms and Conditions of Service Contract Status: Permanent

More information

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028 Job Description and Person Specification Job Title: Business Analyst Post Number: HCI.C24 JE Ref: JE028 Grade: PO1 (SCP 35 39) Other payments: Service: Progression: Hours per week: Accountable to: N/A

More information

Food Services Policy and Procedure

Food Services Policy and Procedure and Procedure Approved by: Date of approval: September 2012 Originator: Libby Mytton, Nurse Manager Policy Statement Primrose Hospice recognises its responsibility to provide a safe, nutritious and varied

More information

JOB DESCRIPTION. 5. ORGANISATION CHART: Reports to the Institute of Medicine Administrator. Institute of Medicine Directors

JOB DESCRIPTION. 5. ORGANISATION CHART: Reports to the Institute of Medicine Administrator. Institute of Medicine Directors JOB DESCRIPTION 1. JOB TITLE: Administrative Assistant 2. HRMS REFERENCE NUMBER: HR14132 3. ROLE CODE: FINADMIN01 4. DEPARTMENT: Institute of Medicine (IoM) 5. ORGANISATION CHART: Reports to the Institute

More information

Job Related Information

Job Related Information Job Related Information This document includes information about the role for which you are applying and the information you will need to provide with your application. 1. Role Details Vacancy reference

More information

Managing and Developing the Forum for our visitors and tenants. We are looking to make an appointment to the following position:

Managing and Developing the Forum for our visitors and tenants. We are looking to make an appointment to the following position: Managing and Developing the Forum for our visitors and tenants We are looking to make an appointment to the following position: Facilities Manager c. 30,000 INFORMATION PACK The Forum Trust Limited The

More information

Community & Operational. Job Family

Community & Operational. Job Family Community & Operational Job Family Version 3.2: February 2006 1 Community & Operational Roles in this family are concerned with operating and running the facilities of the university. They involve direct

More information

JOB DESCRIPTION. To provide administrative support for all assessment related processes for which Registry are responsible.

JOB DESCRIPTION. To provide administrative support for all assessment related processes for which Registry are responsible. JOB DESCRIPTION 1. JOB TITLE: Administrative Officer (Assessment) 2: HRMS REFERENCE NUMBER: HRMS/13090 3. ROLE CODE: AORS 4. DEPARTMENT: Registry Services 5. ORGANISATION CHART: Reporting to the Senior

More information

JOB DESCRIPTION FACILITIES BURSAR

JOB DESCRIPTION FACILITIES BURSAR JOB DESCRIPTION FACILITIES BURSAR Reports to: The Bursar Harrow School was founded in 1572 by John Lyon, a local yeoman farmer. The John Lyon School an independent day school also situated on Harrow Hill

More information

INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION

INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION REPORTING RELATIONSHIPS Responsible to: Learner Information Team Manager JOB PURPOSE You will be responsible for ensuring that the

More information

HANOVER JOB DESCRIPTION JOB TITLE : ESTATE MANAGER - RETIREMENT HOUSING

HANOVER JOB DESCRIPTION JOB TITLE : ESTATE MANAGER - RETIREMENT HOUSING HANOVER JOB DESCRIPTION JOB TITLE : ESTATE MANAGER - RETIREMENT HOUSING RESPONSIBLE TO : Retirement Housing Manager SUPERVISES : Cleaners and Gardeners PURPOSE OF ROLE : To provide a local service to residents.

More information

Health and Safety Policy and Procedures

Health and Safety Policy and Procedures Health and Safety Policy and Procedures Health & Safety Policy & Procedures Contents s REVISION AND AMENDMENT RECORD : Summary of Change Whole Policy 4.0 05 Nov 08 Complete re-issue Whole Policy 4.1 10

More information