CA Productivity Accelerator r11.1: Technical Specifications

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1 CA EDUCATION PRODUCT DESCRIPTION: CA PA TECHNICAL SPECIFICATIONS CA Productivity Accelerator r11.1: Technical Specifications Key Features and Benefits- Drive user productivity and mitigate risk. FEATURES Single, synchronized authoring session for business process documents, test scripts, training manuals, simulations, performance support, and quick reference guides Multiple learning methods: viewing simulations, practice simulations, and knowledge tests In-application performance support Content workflow and management including check-in and checkout, versioning, rollbacks, and status updates Multilanguage translation CA Productivity Accelerator is a collaborative content development platform that allows enterprises to drive user productivity and mitigate risk throughout all phases of the software ownership lifecycle. This document provides the minimum requirements for various CA Productivity Accelerator components. Your organization might be implementing some or all of these components, so refer to the sections that are applicable to you. Multiuser Install The content authors who create training content use the CA Productivity Accelerator development tool. This section outlines the technical requirements for a multiuser installation. In a multiuser installation, the core CA Productivity Accelerator development tool files are installed on a central server for content sharing, and a client version of the CA Productivity Accelerator development tool is installed locally on the content author s workstation. Server Requirements for a Multi-user Install 4 cores, 2GHz or greater BENEFITS Maximize ROI on enterprise by training users quickly and keeping support documents current Reduce the costs associated with multi-language software implementations Mitigate compliance risk by ensuring users consistently follow process steps Manage knowledge by delivering training within the application itself Record training simulations in a way that mirrors how users complete tasks Reduce training, documentation, and ongoing help desk costs Accelerate training development Reduce performance support costs with context sensitive help for generic content Web server 4GB or greater 300 MB for program files 100Mb capable of communicating via HTTP(S) and TC P/IP Connection utilized for communication between the Development server and the server. Increased bandwidth typically improves performance. Microsoft Windows 2003 Server 32-bit SP2 or 64-bit SP2, 2008 Server 32-bit SP2) or 64- bit (SP2), or 2008 Server R2 or R2 SP1 Microsoft Internet Information Services is Microsoft.NET Framework 4.0 Oracle v10.2, v11.1, or v OR Oracle 11gR2 OR-- Microsoft SQL Server 2005 SP3, SP4 or SQL Server 2008 R2 SP2 or R2 SP1 500MB for initial installation; additional possibly depending on amount of content created.

2 Multiuser Install (continued) Client Requirements for a Multi-user Install 2 cores; 2GHz or greater 2GB or greater 1.2 GB (600 MB for program files; 600 MB for locally stored content) Broadband or faster (1.5 mb/s download, 512 kb/s upload ) capable of communicating via HTTP(S) and TCP/IP Connection utilized for communication between the CA PA Developer client and the CA PA server. Increased bandwidth typically improves performance. DPI setting Microsoft Windows XP Professional 32-bit (SP3 ) 96 DPI Fonts Required: Microsoft Internet Explorer 8.0, or Optional: Mozilla Firefox 10 or Apple Safari or 5.0 or 5.1 Note: Apple Safari is not supported for enhanced object recognition (during recording), context sensitive in-application support or the SmartHelp browser add-on. Word processing software Microsoft.NET Framework 4.0 Microsoft Office 2007 (SP2 or SP3) Microsoft Office 2010 (32 bit or 64 bit versions) or Microsoft Office 2010 SP1 for document outputs (includes PDF format) Microsoft Word 2010 (32 bit or 64 bit versions) or 2007 is to publish and/or edit document styles or player styles using Print It! mode, and to publish PowerPoint output. Microsoft Save As PDF add-in is to publish to.pdf using Microsoft Word Adobe Flash 10 or 11 for sound playback Test Case document outputs are supported for use with the following testing suites and versions: Oracle Application Testing Suite 9.1, 9.2 and 9.3; HP Quality Center 9.2, 10 and 11 and IBM Rational Quality Manager ifix4 and Microsoft Excel 2007 or 2010 is to view CA PA-generated Test Case documents. Excel is not to generate the documents. CA EDUCATION PRODUCT DESCRIPTION: CA PA TECHNICAL SPECIFICATIONS 2

3 Single User Install The CA Productivity Accelerator development tool is installed for use by content authors who will be creating training content. This section outlines the requirements for a single user installation. In a single user installation, the core CA Productivity Accelerator development tool files are installed locally on the content author s workstation. Requirements for a Single User Install 2 cores; 2GHz or greater 2GB or greater 1.3 GB (700 MB for program files; 600 MB for locally stored content) DPI setting Microsoft Windows XP Professional 32-bit (SP3 ) 96 DPI Fonts Required: Microsoft Internet Explorer 8.0, or 9.0 Optional: Mozilla Firefox 10 or Apple Safari 5.0 or 5.1 Note: Apple Safari is not supported for enhanced object recognition (during recording), context sensitive in-application support or the SmartHelp browser add-on. Word processing software Microsoft.NET Framework 4 Microsoft Office 2007 (SP2 or SP3) Microsoft Office 2010 (32 bit or 64 bit versions) or Microsoft Office 2010 SP1 for document outputs (includes PDF format) Microsoft Word 2010 (32 bit or 64 bit versions), 2007 is to publish and/or edit document styles or player styles using Print It! mode, and to publish PowerPoint output. Microsoft Save As PDF add-in is to publish to.pdf using Microsoft Word Adobe Flash 10 or 11 for sound playback Test Case document outputs are supported for use with the following testing suites and versions: Oracle Application Testing Suite 9.1, 9.2 or 9.3; HP Quality Center 9.2, 10 and 11 and IBM Rational Quality Manager ifix4 and Microsoft Excel 2007 or 2010 is to view CA PA-generated Test Case documents. Excel is not to generate the documents. CA EDUCATION PRODUCT DESCRIPTION: CA PA TECHNICAL SPECIFICATIONS 3

4 Content Publication This section discusses the requirements for published output from CA Productivity Accelerator that is, the content that end users will view and use. After recording CA Productivity Accelerator content using CA Productivity Accelerator developer tools, content authors will publish the content to one or more different published outputs. There are three types of published outputs discussed in this document: player, learning management (LMS), and HTML Web site. Server Requirements for Player and LMS Package and HTML Web Site 4 cores; 2GHz or greater 2GB or greater Between 500MB and 4GB of physical adequate for most implementations 100 Mb/sec. capable of communicating via HTTP(S) and TCP/IP Connection utilized for communication between the web server and content consumers. Web server LMS package Any Any Compliant with AICC 3.5, SCORM 1.2, or SCORM 2004 (4 th edition). Note: AICC deployments utilize a Java applet for LMS server communication. Sun JRE is on client workstations. End-User Requirements for Player and LMS Package and HTML Web Site (One supported browser and OS combination ) Microsoft Internet Explorer 8.0 or 9.0 Mozilla Firefox 10 Apple Safari 5.0 or 5.1 Macintosh OS X 10.2.x or later Modern Linux distribution Macintosh OS X Note: Apple Safari is not supported for the CA PA SmartHelp browser add-in. Adobe Flash10 or 11 is for sound playback CA EDUCATION PRODUCT DESCRIPTION: CA PA TECHNICAL SPECIFICATIONS 4

5 Knowledge Center CA Productivity Accelerator includes a knowledge center component that can be used to track end-user progress through the published training content. Usage tracking is included with the CA Productivity Accelerator development tool. It is an optional component and is not to create or deploy CA Productivity Accelerator content. This section discusses the requirements for implementing this component. Server Requirements for Knowledge Center 4 cores; 2GHz or greater 4GB or greater 800 MB 300 MB for initial software installation, between 500MB and 4GB of physical adequate for most implementations 100 Mb/s capable of communicating via HTTP(S) and TCP/IP Connection utilized for communication between the server and the database. Content consumers can use lower bandwidth rates to access content. Web server Microsoft Windows 2003 Server 32-bit SP2 or 64-bit SP2 Microsoft Windows 2008 Server 32-bit (SP2) or 64-bit (SP2) Microsoft Windows 2008 Server 64-bit R2 or R2 SP1 Microsoft Internet Information Services is Microsoft.NET Framework 4.0 Storage Oracle v10.1, v10.2, v11.1, or v OR Oracle 11gR2 OR Microsoft SQL Server 2005 (SP3 or SP4) or SQL Server 2008 (R2 SP2 or R2 SP1) 500 MB for initial installation; additional possibly depending on amount of content created. CA EDUCATION PRODUCT DESCRIPTION: CA PA TECHNICAL SPECIFICATIONS 5

6 Knowledge Center (Continued) The following table outlines the supported operating and browser combinations that can be used to access CA Productivity Accelerator Knowledge Center module. End-User Requirements for Knowledge Center (One supported browser and OS combination ) Microsoft Internet Explorer 8.0 or 9.0 Mozilla Firefox 10 Apple Safari 5.0 or 5.1 -bit (SP1 or SP2) Macintosh OS X 10.2.x or later Modern Linux distribution -bit (SP1 or SP2) Macintosh OS X 10.2.x or later Adobe Flash 10 or 11 is for sound playback To learn more about how CA Education is dedicated to providing you with flexible learning options based on your budget, travel and knowledge transfer requirements go to your regional Education section of ca.com Copyright 2012 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.