Important InformatIon

Transcription

1 Quick Setup Guide

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3 Important InformatIon customers.lifeshield.com HOW TO CONTACT US lifeshield.com/customers support.lifeshield.com lifeshield.com/support-center customers.lifeshield.com 2

4 Get Started Master Code MASTER CODE SET UP NOTIFICATIONS AND REMINDERS NOW BY LOGGING IN TO CUSTOMERS.LIFESHIELD.COM Referral Code REFERRAL CODE customers.lifeshield.com/referral-program 3

5 Component placement SuGGeStIonS LifeShield Home Security System BASE SENSOR SENSOR CONSOLE SENSOR PLAN YOUR COMPONENT PLACEMENT BEFORE SETTING UP YOUR SYSTEM 4

6 IMPORTANT: FOLLOW STEPS IN EXACT ORDER. DO NOT SKIP AHEAD. Connect Base Base Back View OPTIONAL: IF YOU CONNECT A PHONE CORD FROM THE SYSTEM BASE TO A TELEPHONE WALL JACK, YOU LL HAVE A BACK-UP PATH FOR ALARM COMMUNICATIONS IF YOUR INTERNET CONNECTION ISN T FUNCTIONING. (ONLY APPLIES TO NON-VOIP PHONE SERVICES) + Table Stand Power Adapter support.lifeshield.com/base-bsc1001-trouble Connect Cellular Gateway (if included) no more than 100 feet away from the Console Battery Pack support.lifeshield.com/cellular-gateway-setup Cellular Gateway Back View Ethernet Cable Modem/Router (Optional) Phone Cord support.lifeshield.com/cellular-gateway-trouble

7 2 Connect Console no more than 100 feet from the Base or Cellular Gateway CONNECT THE BATTERY AND PLUG IN THE CONSOLE Console MOUNT THE CONSOLE Power Cord F If the will be mounted on a wall: Select the wall location and mark the spots on the wall where the upper and lower screws will go using the mounting plate as a template Drill 3/16 holes and insert the drywall anchors provided Screw mounting screws into the anchors, leaving the heads about 3/8 away from the wall After checking that the power cord is in place correctly, attach to the wall mounting plate to the Place the with wall mounting plate onto the wall screws Plug the power cord into the outlet Mark spot on the wall F Table Stand support.lifeshield.com/console-trouble 3 Keychain Remote support.lifeshield.com/keychain-trouble Keychain Remote *Your master code can be found on the inside of this Setup Guide 6

8 4 Slim Door & Window Sensors Each of your Slim Door & Window Sensors boxes is labeled with a specific name (ex: DOOR 1 or WINDOW 2). Please make sure you keep track of which sensors are labeled as door vs. window. DOOR SENSORS WINDOW SENSORS ACTIVATING THE SLIM DOOR AND WINDOW SENSORS NOTE: CUSTOMIZE SENSOR SETTINGS (OPTIONAL) On your Console: F H MENU SELECT PLACING SLIM SENSORS I Three Raised Lines Magnet 1/2" spacing Sensor N *Your master code can be found on the inside of this Setup Guide support.lifeshield.com/slim-sensor-trouble

9 Motion Sensor-40 lbs. Pet Friendly ACTIVATING THE MOTION SENSOR NOTE: Press PLACING THE MOTION SENSOR NOTE: Top F Tape For Corner Mount Bottom F Tape For Wall Mount H I *Your master code can be found on the inside of this Setup Guide support.lifeshield.com/motion-40-trouble 8

10 6 PLEASE Fire Safety Sensor (if included) READ ALL STEPS PRIOR TO MOUNTING AND ADDING FIRE SAFTEY SENSOR F H I MENU SELECT SELECT SELECT SELECT N OK DELETE OK IMPORTANT: *Your master code can be found on the inside of this Setup Guide **Not all hazard detectors are compatible with the Fire Safety Sensor Hazard Detector Back Sensor I 3 Battery Tab Fire Safety Sensor support.lifeshield.com/fire-safety-sensor-trouble

11 CONTROL YOUR SYSTEM DEFINITION STAY ARMING AWAY ARMING INSTANT ARMING DISARMING Use while you are staying in your home. Your system will provide an Exit Delay and an Entry Delay. This mode will also ignore specific sensors not set for Stay mode (for example Motion Sensors as typically only used in Away mode). During Exit Delay, the beep will increase during the last 10 seconds of arming. Use when no one is at home. Your system will provide an Exit Delay and an Entry Delay. During Exit Delay, the beep will increase during the last 10 seconds of arming. Use when you are in for the night and not expecting anyone to enter or exit the home. Your system will not provide an Exit Delay or Entry Delay. This mode will also ignore specific sensors not set for Stay mode (for example Motion Sensors as typically only used in Away mode). Use this whenever you want to cancel any alarm you ve caused. PANICKING YOUR SYSTEM Use this mode to send an immediate signal to the Monitoring Center, who will then dispatch the proper authorities. When panicking your system, you are required to select the emergency type (Police, Fire, Medical) before the signal is sent. NOTE: Do not test your system with the Panic Button. CONSOLE Press STAY on your Console and enter your Master Code* If One Touch Arming is enabled, press and hold STAY on your Console Your system is armed when the Exit Delay has expired Press AWAY on your Console and enter your Master Code* If One Touch Arming is enabled, press and hold AWAY on your Console Your system is armed when the Exit Delay has expired NOTE: If a door doesn t open and close during the exit delay, the system will automatically switch the arming mode to STAY Press INSTANT on your Console and enter your Master Code* If One Touch Arming is enabled, press and hold INSTANT on your Console Press CANCEL/OFF on your Console and enter your Master Code* Press and hold PANIC for 2 seconds (if enabled) Select Police, Fire, or Medical KEYCHAIN REMOTE Press and hold STAY on the Keychain Remote for 2 seconds The system will respond with a blinking light and a beep letting you know your system is armed Press and hold AWAY on the Keychain Remote for 2 seconds The system will respond with a blinking light and a beep letting you know your system is armed Not available on the Keychain Remote Press Cancel/OFF to disarm the system before entering The system will respond with a light and a beep letting you know your system is disarmed Press and hold STAY and AWAY at the same time for 2 seconds (if enabled and you re within range of the system) Login to LifeShield at customers.lifeshield.com Login to LifeShield at customers.lifeshield.com Login to LifeShield at customers.lifeshield.com Login to LifeShield at customers.lifeshield.com SECURITY PORTAL (LIFESHIELD WEB) At the top of the webpage, click the icon of the house with a person inside of it labeled STAY At the top of the webpage, click the icon of the empty house labeled AWAY At the top of the webpage, click the icon of the Shield labeled INSTANT At the top of the webpage, click the DISARM button Not available through LifeShield Web MOBILE APP Drag the lock icon to the STAY arming symbol (the house with a person and clock) Enter your Master Code* Drag the lock icon to the AWAY arming symbol (the house with the shield) Enter your Master Code* Drag the lock icon to the INSTANT arming symbol (the house with a person and lightning bolt) Enter your Master Code* Drag the lock icon to the Unlock icon labeled Disarm Enter your Master Code* Not available on the Mobile Application SECURITY TOUCHPAD/ TABLET APP Drag the lock icon to the STAY arming symbol (the house with a person and clock) Enter your Master Code* Drag the lock icon to the AWAY arming symbol (the house with the shield) Enter your Master Code* Drag the lock icon to the INSTANT arming symbol (the house with a person and lightning bolt) Enter your Master Code* Drag the lock icon to the Unlock icon labeled Disarm Enter your Master Code* Press the PANIC button in the upper right-hand corner of the screen Choose your type of Panic Will only work when the device is in the same wireless network as your system *Your master code can be found on the inside cover of this Setup Guide

12 CP-01 Certified: False Alarm Reduction Features EXITING YOUR HOME Exit Time Progress Annunciation Exit Time Restart Exit Error Unvacated Premises/Auto Stay ENTERING YOUR HOME Entry Delay Disarm REMOTE ARMING USING KEYCHAIN REMOTE Remote Arming 11 customers.lifeshield.com

13 ALARM TIMING AND CANCELLING ALARM Abort Window Disarm After Alarm Cancel Window PANIC AND DURESS Duress Code Panic Alarm via Console SENSOR FALSE ALARM PREVENTION Cross Zoning Swinger Shutdown Fire Alarm Verification OTHER Call Waiting System Test customers.lifeshield.com 12

14 RESPONDING TO AN ALARM PANIC BURGLARY & FIRE WATER & TEMPERATURE customers.lifeshield.com/system-faqs LOCAL PERMIT AND REGISTRATION (IF APPLICABLE) To activate the monitoring service for your home security system, you may need to obtain a permit and/or registration from your municipality, sign your contract, and complete your registration via the security portal. Obtaining Local Permits and Registration Alarm Company Monitoring Company It s very important to obtain permits and/or registration if required in your municipality. PLEASE NOTE: 13 NOTE: A service fee may be charged for any secondary installation/service visit to your home

15 FREQUENTLY ASKED QUESTIONS 1. Where can I buy new/additional equipment? customers.lifeshield.com 2. Where do I find instructions on adding additional components to my LifeShield system? customers.lifeshield.com 3. Do I have to purchase service with my LifeShield system? 4. How do I cancel service? Do I have to have a landline phone to use LifeShield? 6. What if there is no telephone line near my broadband connection? 7. Will LifeShield cause interference with other RF products like my wireless network (Wi-Fi)? 8. How many Bases and Consoles can I have in my system? 9. How many sensors can I have in my system? 10. Can I change my Master Code? lifeshield.com/customers/system-faqs 11. Are there special licenses needed to install a security system? 2021 Cabot Blvd. West, Langhorne, PA

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