HIT Management and Supervision in Health Information 2 Credit Hours

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1 HIT Management and Supervision in Health Information 2 Credit Hours Course Description: This course is a study of supervisory and management functions. There is a focus on planning, organizing, staffing, directing and controlling in healthcare organizations. Special emphasis will study managerial techniques to supervise, motivate, counsel, lead, train and communicate with staff in health information services. Course Objectives: Upon successful completion of this course, the student should be able to: 1. Apply the fundamentals of team leadership. (V.A.1)*** 2. Participate in and work in teams and committees. (V.A.2) 3. Conduct orientation and training programs. (V.A.3) 4. Monitor and report staffing levels and productivity standards for health information functions. (V.A.4) 5. Use tools and techniques to monitor report and improve processes. (V.A.5) 6. Comply with local, state and federal labor regulations. (V.A.6) 7. Make recommendations for items to include in budgets and contracts. (V.B.1) 8. Monitor and order supplies needed for work processes. (V.B.2) 9. Monitor coding and revenue cycle processes. (V.B.3) 10. Recommend cost-saving and efficient means of achieving work processes and goals. (V.B.4) 11. Contribute to work plans, policies, procedures, and resource requisitions in relation to job functions. (V.B.5) 12. Assist in preparing the organization for accreditation, licensing, and/or certification surveys. (I.B.4) 13. Apply policies and procedures for the use of clinical data required in reimbursement and prospective payment systems (PPS) in healthcare delivery. (I.D.1) 14. Support accurate billing through coding, charge master, claims management, and bill reconciliation processes. (I.D.3) 15. Compile patient data and perform data quality reviews to validate code assignment and compliance with reporting requirements such as outpatient prospective payment systems. (I.D.5) 16. Use common software applications such as spreadsheets, databases, word processing,

2 graphics, presentation, , and so on in the execution of work processes. (IV.A.2) 17. Use specialized software in the completion of HIM processes such as record tracking, release of information, coding, grouping, registries, billing, quality improvement, and imaging. (IV.A.3) *** NOTE: The numbers in parentheses correspond to the competencies documented in the HIM Associate Degree Curriculum Map that are addressed in the course. These competencies can be found in CAHIIM s model curriculum. Prerequisites and Corequisites: Admission to HIT program or permission of program director. Course Topics: The following knowledge clusters are documented in CAHIIM s curriculum map for associate degree programs in Health Information Management and are topics covered in this course:?roles and functions of teams and committees? Teams/consensus building and committees? Communication and interpersonal skills Team leadership concepts and techniques?orientation and training (such as content, delivery, media)? Workflow and process monitors Revenue cycle monitors?organizational plans and budgets (framework, levels, responsibilities, etc.)?resource allocation monitors Health record documentation requirements (such as accreditation, certification, licensure)?compliance strategies and reporting

3 ?Reimbursement monitoring and reporting?common software applications (such as word processing, spreadsheet, database, graphics)? Health information specialty systems (such as ROI, coding, registries) Specific Course Requirements: This course is designed to provide entry-level competencies for a Registered Health Information Technicianto manage financial, physical, and human resources of health information services. Required Textbooks: Please visit the Virtual Bookstore to obtain textbook information for this course. Move your cursor over the "Books" link in the navigation bar and select "Textbooks & Course Materials." Select your Program, Term, Department, and Course; then select "Submit." Supplementary Materials: Practice Briefs published by the American Health Information Management Association accessible on AHIMA s site.

4 Hardware and Software Requirements: Minimum hardware requirements can be found here. Minimum software requirements can be found here. Common applications you might need: To read a PDF file download the latest version of Adobe Reader here Don't have Microsoft Word? Explore an alternative OpenOffice here Accessing a PowerPoint file? Download the PowerPoint Viewer here Web Resources: The Writing Center Online Writer's Handbook Instructor Information: Please see the separate page inside the course to find instructor contact information as well as a statement of virtual office hours and other communication information. You can expect to receive a response from the instructor within hours unless notified of extenuating circumstances. Testing Procedures: Test questions will be multiple choice, matching, short answer, and/or essay. All exams will be completed online in the course management system. Two of the tests will not be proctored, but a lock-down browser and timed exams will be utilized. One of the tests will be proctored. It is the student s responsibility to remember to click save for each question when taking a quiz or test because there is a possibility that the instructor will not authorize an exam or quiz to be reset. Students are expected to complete their own tests or quizzes without the help from anyone else. Cheating is construed as attempting to deceive or mislead which includes, but is not limited to:?utilizing old tests, lab reports, or projects, notes or written papers, etc.? Providing information to a fellow student during an exam?procuring information in an unacceptable manner during an exam such as crib-sheet, verbal exchange, looking at another person s paper, utilizing headphones, utilizing cell

5 phones, using instant or text messaging, or using a textbook when the quiz/test is not an open book quiz/test.? Consulting with a classmate or anyone else when taking a computerized test?disregarding other specific policies and procedures outlined for a particular class Grading Procedures: 3 Unit tests 60% of Course grade (Each test worht 20% of course grade) Test points Test points Test points This is a proctored exam. Must schedule appointment. Research Paper 25% of course grade Paper 100 points Participation in discussion threads Discussion 1 40 points Discussion 2 40 points Discussion 3 40 points Discussion 4 40 points 15% of course grade Grading Scale: Pay close attention to the grading scale for this course because it may be different from general educationcourses. Tests and assignments will be calculated for the final course grade as outlined above. Overallcourse grade will be computed as below according to the RODP HIT program policy:

6 A B C D 69 or below F NOTE: To fulfill degree requirements in accordance to HIT program policies, a student must completethis course with a minimum grade of C or above. If the student earns a grade of D or F, he/shewill be required to repeat the course and be successful in order to continue in the program. Assignments and Projects: A schedule of assignments including due dates may be found under the course checklist. A general overview is listed below: Week Assignment or Activity 1. Course Orientation Class Begins First Discussion posting is due 2. LABOR DAY HOLIDAY; Begin Module 1 Human Resources Management 3. Continue Module 1 4. Continue Module 1 Second Discussion posting is due 5. Test #1 is due and covers Module 1 topics; Begin Module 2 Labor Relations

7 6. Continue Module 2 7. Continue Module 2 Outline for Research Paper is due 8. FALL BREAK Continue Module 2 9. Test #2 is due and covers Module 2 topics; Begin Module 3 Financial and Resource Management 10. Continue Module 3 Third Discussion posting is due 11. Continue Module 3 Research Paper is due 12. Continue Module 3 THANKSGIVING HOLIDAY 13. Continue Module Continue Module 3 Fourth Discussion posting is due 15. TEST 3 (FINAL EXAM) is due -- PROCTORED Class Participation: Students must communicate with the instructor regarding any issues they have regarding the course,schedule and assignments. If a student is having difficulty with any concept being taught, it is the student sresponsibility to contact the instructor for assistance. To be successful, the student should make regularcontact with the instructor. Students must check the course discussions for discussion topics/questions.

8 Students should check course announcements and updates on a regular basis, at least three times perweek. Students must actively participate in threaded discussion events. Late Policy: Attending class and being punctual in an online environment should be treated with the same importanceas a face-to-face class. The instructor expects each student to complete and submit all assignments ontime and take tests by the posted deadlines. The instructor provides a range of dates when assignmentsand tests are due, so the instructor expects each student to anticipate emergencies and NOT waituntil the last day of a deadline to begin the work for an assignment or test. Part of the value of acollege education is that each student must learn time management. The instructor does not look favorablytoward extending deadlines, so please plan accordingly. However, there can be some life occurrences thatare true emergencies that may warrant consideration for an extension, but such occurrences should berare rather than the norm. Late submission of assignments may be allowed based on extenuating circumstances at the instructor sdiscretion and are subject to grade reduction. It is the responsibility of the student to contact the instructorif there are legitimate circumstances interfering with the ability to complete course work on schedule. Astudent cannot assume that a special accommodation will be granted by the instructor. Latesubmission of work will not be granted if the cause of a missed deadline is due to studentprocrastination. Course Ground Rules: The following two statements (1., 2.) were derived from the TBR System-wide Student Rules document, released January 2012: These rules are kept by the Secretary of State. RULES OF THE TENNESSEE BOARD OF REGENTS STATE UNIVERSITY AND COMMUNITY COLLEGE SYSTEM OF TENNESSEE SYSTEMWIDE STUDENT RULES CHAPTER STUDENT CONDUCT AND DISCIPLINARY SANCTIONS

9 Read the document in its entirety here. Standards of Conduct: Students are required to adhere to the same professional, legal and ethical standards of conduct online as on campus. In addition, students should conform to generally accepted standards of "netiquette" while sending , posting comments to the discussion board, and while participating in other means of communicating online. Specifically, students should refrain from inappropriate and/or offensive language, comments and actions. Academic Integrity/Academic Honesty: In their academic activities, students are expected to maintain high standards of honesty and integrity. Academic dishonesty is prohibited. Such conduct includes, but is not limited to: an attempt by one or more students to use unauthorized information in the taking of an exam, to submit as one's own work, themes, reports, drawings, laboratory notes, computer programs, or other products prepared by another person, or to knowingly assist another student in obtaining or using unauthorized materials. Plagiarism, cheating, and other forms of academic dishonesty are prohibited. Students guilty of academic misconduct, either directly or indirectly through participation or assistance, are subject to disciplinary action through the regular procedures of the student s home institution. In addition to other possible disciplinary sanctions that may be imposed, the instructor has the authority to assign an "F" or zero for an activity or to assign an "F" for the course. Other Course Rules: Students are expected to: Participate in all aspects of the course Communicate with other students Learn how to navigate in D2L Keep abreast of course announcements Use the assigned course management (D2L) address rather than a personal address Address technical problems immediately by contacting or

10 Observe course netiquette at all times. Guidelines for Communications: Discussions: Always include a subject line. Remember without facial expressions some comments may be taken the wrong way. Be careful in wording your s. Use of emoticons might be helpful in some cases. Use standard fonts. Do not send large attachments without permission. Special formatting such as centering, audio messages, tables, html, etc. should be avoided unless necessary to complete an assignment or other communication. Respect the privacy of other class members Review the discussion threads thoroughly before entering the discussion. Be a lurker then a discussant. Try to maintain threads by using the "Reply" button rather starting a new topic. Do not make insulting or inflammatory statements to other members of the discussion group. Be respectful of other s ideas. Be patient and read the comments of other group members thoroughly before entering your remarks. Be cooperative with group leaders in completing assigned tasks. Be positive and constructive in group discussions. Respond in a thoughtful and timely manner. Library: The Tennessee Virtual Library is available to all students enrolled in TN ecampus programs and courses. Links to library materials (such as electronic journals, databases, interlibrary loans, digital reserves, dictionaries, encyclopedias, maps, and librarian support) and Internet resources needed by learners to complete online assignments and as background reading are included in all courses. Students with Disabilities:

11 Powered by TCPDF ( Qualified students with disabilities will be provided reasonable and necessary academic accommodations if determined eligible by the appropriate disability services staff at their home institution. Prior to granting disability accommodations in this course, the instructor must receive written verification of a student's eligibility for specific accommodations from the disability services staff at the home institution. It is the student's responsibility to initiate contact with their home institution's disability services staff and to follow the established procedures for having the accommodation notice sent to the instructor. Syllabus Changes: The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes both by individual communication and posting both notification and nature of change(s) on the course bulletin board. Technical Support: Please visit the "Get Help" page in the Getting Started Module of this course to find technical support information. If you are having problems logging into your course, timing out of your course, using your course website tools, or other technical problems, please contact the Help Desk at or Disclaimer The information contained in this syllabus is for general information purposes only. While we endeavor to keep this information up-to-date and accurate, there may be some discrepancies between this syllabus and the one found in your online course. The syllabus of record is the one found in your online course. Please make sure you read the syllabus in your course at the beginning of the semester. Questions regarding course content should be directed to your instructor.

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