ICML: Open source systems bring Web 2.0 to special libraries. Edmund Balnaves Don Keast

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1 ICML: Open source systems bring Web 2.0 to special libraries Edmund Balnaves Don Keast

2 Web-2.0 Enabling the library Core technologies Library Management System Digital Library System Document Delivery Systems Content Management System Client Enabling Technologies Single Sign-on Web-2.0 services

3 Enterprise Open Source: a vision

4 An example implementation Koha LMS Central metadata repository (for physical and digital assets and extensibility to external services) Faceted searching Z39.50 & Open harvesting interface OAI-PMH Now scalable with the use of Zebra Web 2.0 based tagging & reviewing Dspace Institutional digital repository Distributed submission of objects (workflow)

5 Making open source work You must still invest in support Internal External Hosted or cloud You can evaluate open source more fully than proprietary systems Basic ICT principles remain: backups/contingency planning/business continuity/service levels

6 KOHA: a library user reflects Don Keast Far West Health Library Sydney University Department of Rural Health Broken Hill, New South Wales

7 K O H A

8 KOHA Kalamazoo Optimist Hockey Association (Google) Gift Maori

9 NSW Health

10 Greater Western Area Health Service Libraries

11

12

13 Surveys of KOHA Users 1. Survey of health libraries using KOHA 2. Survey of non-health libraries using KOHA

14 Reasons for changing library systems - 1 A few libraries unable afford a LMS before Annual cost of upgrades and maintenance increasing Support often overseas or remote Range of modules inadequate

15 Reasons for changing library systems - 2 Company mergers led to decreased support Adding local modifications difficult and costly Upgrades compulsory and company dictated Conversion to public web catalogues too expensive

16 Why choose KOHA? - 1 Software cost : NIL. Cost of upgrades : NIL Maintenance costs : economical Reliable Australian support companies [Rated very important] Web support and active online community

17 Why choose KOHA? - 2 Able to convert to web catalogue at fraction of former costs Local modifications easy to incorporate Local enhancements can be added to the next version of the product Upgrades are available free to all

18 Management response Strong business cases needed Concept of Open Source software poorly understood Mistrust of product with low price tag and no software cost Mistrust of external hosting

19 Hosting Various companies providing service Most installations hosted Organisational IT support usually unfamiliar with one-off programs Installations and modification of Koha requires some programming expertise Organizational server capacity often overloaded. Hosting frees server space

20 Installation Few problems. Data migration good GWAHS - transfer of records from 5 systems to Koha Data conversion costs economical

21 Koha Performance -1 Cost of system rated Excellent Cost of maintenance Good Excellent Ability to customise and modify system rated Good Excellent

22 Koha Performance - 2 Screen layouts easy to read Circulation & reporting functions rated Above average Cataloguing rated Good Downloading & Z39.50 performed well

23 Koha performance - 3 Online user manuals much improved. Some libraries prepared staff versions in hard copy Serials and acquisitions a mixed response. Some libraries use Koha for these only!

24 KOHA Quotes - 1 It is very impressive for the price As a low cost system has functionality which is still improving- gives specials a chance to go on the web which they would otherwise not have

25 Koha quotes - 2 Adequate. Still clunky, but pleased to hear that is is still being developed by programmers. For what you pay, it s outstanding. If only the LMS vendors had seen this coming and improved their game years ago

26 Conclusions KOHA viable LMS for small libraries Has all the basic modules and functions to establish a library web presence Adaptable and flexible system allowing local modifications Hosting an advantage Local improvements can be added to overall product Dynamic system, continually developing

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28

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30 The Road goes on

31 Contact Donald Keast Tel GWAHS Libraries website: Dr Edmund Balnaves Prosentient Systems ejb@prosentient.com.au

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