Step 1: Unpack Contents

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2 Contents Step 1: Unpack Contents Page 3 Step 2: Connect Power Cable Page 4 Step 3: Connecting DSL Cable to Modem & Socket Page 5 Step 4: Activate Wireless Connection Page 8 Step 5: Choose your Wireless Network Page 9 Step 6: Network Security Key Page 10 Step 7: Modem Settings Page 11 Step 8: Broadband Connection Page 12 Step 9: User Name & Password Page 13 Step 10: Internet Connection Status Page 14 Troubleshooting WiFi Connection Page 15 troubleshooting Poor WiFi Performance Page 16 Internet Safety & Parental Controls Page 18 Contact Details Page 19 2

3 A B C D E Step 1: Unpack Contents You will find the following items are included in your new Wireless Broadband Pack A. 1 x Wireless Modem B. 1 x 12v DC Power Cable C. 1 x Ethernet Cable D. 1 x DSL Cable E. 1 x Splitter TG582n Quick Set Up Guide 3

4 A B Step 2: Connect Power Cable Connect the Power Cable (B) into the modem (A) and a suitable power socket Then, press the power button on the rear of the modem 4

5 Connecting Modem to Two Port Socket D D D Connecting Modem to Single Port Socket Step 3: Connecting DSL Cable to Modem and Socket Connect one end of the DSL Cable (D) into the DSL port on the back of modem. If you have a Two Port phone socket on the wall, connect the other end of the DSL cable into the side of the socket with the Computer Screen over it and your landline phone into the side with the picture of a phone. If you have a Single port socket, connect the filter into the socket and connect the DSL cable into the side of the filter with a computer screen and your landline phone into the side with the picture of a phone. TG582n Quick Set Up Guide 5

6 6 Wait for a couple of minutes for the Broadband light to go steady green. If your Broadband light fails to go steady green, please check your cable connections and ensure that you have connected to the correct phone socket for your correct DSL enabled line. Upon completing the above checks and failure for the Broadband light to go steady green, please contact the Technical Support team as per number provided in your welcome pack.

7 Do not connect filter into Two Port socket If you have the Two port socket, DO NOT connect in the filter into either port as this is now built into the Two Port socket and you will not get a solid broadband light TG582n Quick Set Up Guide 7

8 8 Step 4: Activate Wireless Connection From your desktop, left click on the Wireless Network Connection icon as shown above

9 Step 5: Choose your Wireless Network On the back of your modem you will find Network Name Select your Technicolor Network Name from the list on screen, this will typically begin with TNCAPxxxxxx Then, click Connect TG582n Quick Set Up Guide 9

10 10 Step 6: Network Security Key Enter the Security Key (This can be found on the back of your router - Wireless Key ) Please use CAPITAL LETTERS Note: WPS allows you to add new wireless clients to your local network without the need to enter any of your wireless setting. If your wireless client supports WPS (example: Windows 7/Windows Vista Service Pack 1) have native WPS support, you can shortly press the WPS button on the modem. It will take few seconds to register the wireless client s details to the modem.

11 Step 7: Modem Settings From your computer, double left click on the Internet Explorer icon on the desktop or within your programs menu. Please note when you open your browser window for the first time, you should see a window that automatically requests your Broadband username and password login details. Type your Broadband user name and password exactly as provided in your welcome communications ( , letter, or text message) into the correct spaces on the page. Alternatively if you do not automatically see the mentioned Broadband username and password page, then please follow the following instructions. TG582n Quick Set Up Guide 11

12 12 Step 8: Broadband Connection Type into the address bar then press Enter Under Broadband Connection - please click on Internet

13 Step 9: Enter user name and password Type your user name and password exactly as provided in your welcome letter into the correct spaces on the page Make sure the Remember Password check box is ticked and click the Connect button TG582n Quick Set Up Guide 13

14 Step 10: Internet Connection Status You will see this screen which will confirm that you are connected. Congratulations! You are now connected. Note: If you are still experiencing any difficulties, please feel free to contact our Technical Support Team on the number provided in your welcome pack. 14

15 Troubleshooting WiFi Connection Enable Network Connection On your computer desktop, click the Windows button on the bottom left hand side Choose Control Panel Choose Network and Internet Choose Network and Sharing Then, choose Change Adapter Setting Right click Wireless Network Connection Select Enable Note: Your computer setup and screen may differ from the one above TG582n Quick Set Up Guide 15

16 Troubleshooting Poor WiFi Performance 1. Open your web browser and type into the address bar to open the Technicolor TG582n homepage. 2. Click on Home Network in the on the menu in Dark Grey box on the left side of the Page. If you do not have any options in the box click on Admin or Administrator in the top left hand corner of the homepage first. 16

17 3. Click on the name of your wifi network which should be written in Blue. 4. Click on Configure in the top right hand corner of the page. 5. Change Channel Selection from Automatic to Manual. 6. Select another channel to the one shown in Channel. First try channels 1, 6 or Click Apply to confirm the change. Then wait seconds for your computer to automatically pick up the new settings and reconnect to your wifi network. IF there is no improvement, try the remaining channels 2-5 or 7-10 periodically until best performance is achieved. TG582n Quick Set Up Guide 17

18 Internet Safety & Parental Controls 6 months FREE F-Secure SAFE Internet Security for your whole family! All Digiweb customers can now avail of F-Secure SAFE, a new security service from our partner F-Secure. It combines their award-winning technologies into one unified security experience across all your devices. You can now protect your whole family s online activity with a single service. F-Secure SAFE gives you multidevice Internet security for your PC, Mac, smartphone and tablet. With F-Secure SAFE you can choose your subscription based on the number of devices you want to protect. Installation is simple and fast. Whenever you get a new device you just switch protection from your old one to the new one or add more devices to your F-Secure SAFE account. F-Secure SAFE protects all your devices against malware, hackers and identity theft. With Parental Control, your children are safe too. You decide what content your children can and can t see and when they can go online. If your smartphone or tablet gets lost or stolen, F-Secure SAFE helps you find it. Secure Internet surfing, banking and shopping has never been easier. F-Secure SAFE is digital freedom for your entire family. Whatever your device, you can always make sure that you are secure with F-Secure SAFE. PROTECT YOUR LIFE ON EVERY DEVICE. To download F-Secure SAFE with Parental Controls visit: 18

19 Contact Details Broadband and Telephony Technical Support Telephone: 1918 or Customer Care Telephone: 1918 or Sales Telephone: Thank you for your custom. We hope you enjoy your new Digiweb Broadband service. TG582n Quick Set Up Guide 19

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