NetWrix Exchange Mail Archiver Version 1.5 Quick Start Guide

Transcription

1 NetWrix Exchange Mail Archiver Version 1.5 Quick Start Guide

2 Contents 1. Introduction What is NetWrix Exchange Mail Archiver? Product Architecture Licensing Getting Started System Requirements Installing the Product Configuring the Product How to View the Archived Messages Access to Corporate s for ediscovery Purposes Archived Mail Viewer ediscovery Search Portal Access to Personal s Using Personal Mailbox Search About NetWrix Products Disclaimer Page 2

3 1. Introduction 1.1. What is NetWrix Exchange Mail Archiver? NetWrix Exchange Mail Archiver is an easy to use and scalable archiving software for Microsoft Exchange that automates e-discovery and compliance processes, improves data storage efficiency, server performance and end-user productivity. The product takes minutes to configure and supports thousands of users. Freeware and Commercial Versions are available. Exchange Mail Archiver archives all messages in a central location and makes them available for quick e- Discovery/compliance responses with protection against content tampering in PST files and mailboxes. Archived messages are stored in a highly compressed format to minimize storage usage and increase Exchange server efficiency, while original messages in mailboxes are replaced with short URLs making them available to mailbox owners with minimal user impact. The usage of Exchange Mail Archiver also removes hassles of PST file maintenance and mailbox quota management: PST files can be completely removed from your Exchange environment without increasing mailbox quotas. Features and Benefits: Highly efficient and centralized archive, searchable by administrators and end users (full-text search by subject and body patterns (*), time frame, and sender/recipient). Reduced storage costs (up to 80%) because of message and attachment compression and data consolidation. Ability to replace actual messages with URL placeholders. (*) Scalable enough to handle thousands of users, no SQL database is required. Does not use any undocumented features and "hooks" in Exchange, making it very reliable and efficient with minimal footprint. Protection of messages against tampering by users to help meet regulatory compliance standards. Supports e-discovery processes and litigation preparedness (e.g. legal hold, authenticity verification). Data can be exported (*) for further review and litigation purposes. Transparency to end users to avoid productivity losses. (*) * - Only available in the Commercial Version Page 3

4 1.2. Product Architecture Figure 1: Product Architecture and Data Flow The data flow diagram above depicts the Ongoing Archiving procedure which starts after you have configured the product and is as follows: Messages from your Exchange Servers first go to the Journaling Mailbox and then archived and save to the Storage. Administrator can review the archived messages using Archived Mail Viewer and ediscovery Portal (*) while users can access their archived messages using Personal Mailbox Search. (*) It is also possible to use the Mailbox Archiving Wizard to archive the already existing messages. (*) * - Only available in the Commercial Version Page 4

5 2. Licensing NetWrix Exchange Mail Archiver comes in two versions: Freeware and Commercial. The table below outlines the differences between them. Feature Freeware Version Commercial Version Export archived messages into one single package for e-discovery requests. Message search capabilities. No sender/recipient timeframe Yes sender/recipient timeframe full text search by message subject and body Import of existing messages from mailboxes. Exchange storage optimization. No No Yes Yes. Messages and are consolidated and replaced with "stubs" (links to contents) after configurable period of time. End-user transparency. No Fully transparent, integrates with Outlook 3. Getting Started 3.1. System Requirements The product can be installed on a computer running under Windows XP x64, Windows 2003 or higher, joined to the same Active Directory domain with the Microsoft Exchange Server you want to process..net Framework 2.0 or higher is required. IIS is also required for the Commercial Version. If your IIS version is 7.0, make sure that IIS 6.0 management compatibility is enabled Installing the Product NetWrix Exchange Mail Archiver can be installed on any computer which has an access to the domain where the target Exchange Servers are located. Note: Before installing the Commercial Version please uninstall the Freeware Version. Before starting the installation process, carefully review all of the system requirements. To install NetWrix Exchange Mail Archiver, run emafree_setup.msi using the Freeware Version, or emafull_setup.msi using the Commercial Version. The installation wizard guides you step-by-step through the installation process. Page 5

6 3.3. Configuring the Product To start the program configuration utility go to Start All Programs NetWrix Exchange Mail Archiver Exchange Mail Archiver. Figure 2: Configuration Utility Main Window 1. Verify that the Enable Ongoing Archiving option is checked 2. Enter the domain name followed by Exchange Organization name where your Exchange Servers are located (see the example above). 3. Point the folder for the archived messages to be stored in, and designate the period of storage. 4. Leave the Keep archived s in mailboxes selected. NOTE: You may also choose to replace the archived messages with URL placeholders after a certain period of time. This will significantly lower your Exchange Server disk usage by replacing the actual messages with URL links to their archived copies. Clicking on these URLs will open the clicked message in your web browser (*) * - Only available in the Commercial Version Page 6

7 5. Specify an address where to send the reports to. The reports about the number of archived messages and Ongoing Archiving errors will be sent to this mailbox. 6. Specify your SMTP server name and port. 7. Specify the address which will be used as Sender address. 8. Click Apply to apply the settings. The following dialog box appears: Figure 3: Account Credentials Request Specify the account that will be used to run the messages archiving scheduled task and click OK. Note: The account must have write access to the folder with archived s and have enough rights to create domain user and Exchange mailbox. The task can be modified using Windows Task Scheduler. 9. On the next step you should specify an Exchange server and a Storage group that will further be used as the journaling mailbox: Figure 4: Journaling Exchange Server and Storage Group Selection Click OK and wait for the configuration to complete: Figure 5: Progress Page 7

8 10. Upon the progress completion the following window pops up: NetWrix Exchange Mail Archiver Quick Start Guide Click OK. Configuration is finished. Figure 6: Completion Message 11. To archive the already existing messages, click Archive to launch the archiving wizard. (*) * - Only available in the Commercial Version Page 8

9 4. How to View the Archived Messages 4.1. Access to Corporate s for ediscovery Purposes Archived Mail Viewer To view the archived messages, use NetWrix Archived Mail Viewer. To launch the Viewer, go to Start All Programs NetWrix Exchange Mail Archiver Archived Mail Viewer. Figure 7: Archived Mail Viewer Main Window NOTE: Features Subject contains and Body contains are only available in the Commercial Version. Choose the dates to show the messages between and click View. You default web browser will open and show you the list of the messages found: Figure 8: Exchange Mail Archiver Report Example You may click View to display the corresponding message. The message will be opened in your default application associated with.eml files (for example, Microsoft Outlook Express, Microsoft Mail, etc.). Page 9

10 ediscovery Search Portal (only available in the Commercial Version) ediscovery Search Portal is a web portal that allows administrators to browse through all the archived messages and search for certain message by a custom criteria. The figure below displays an example of the search web page and search results: Figure 9: ediscovery Search Portal Page 10

11 4.2. Access to Personal s Using Personal Mailbox Search (only available in the Commercial Version) Personal Mailbox Search is a web portal that lets users to browse through the archived messages from their personal (and other allowed if any) mailbox and search for certain messages by a custom criteria. The figure below displays an example of the search web page and search results: Figure 10: Personal Mailbox Search Page 11

12 5. About NetWrix Products Solutions developed by NetWrix Corporation help organizations to meet compliance standards, simplify identity management, and reduce IT infrastructure costs. The product line includes solutions for change management, identity management, virtualization, and Active Directory troubleshooting. Enterprise Management Suite: NetWrix Enterprise Management Suite is a rich collection of all NetWrix products combined together into one integrated solution. The suite is well-maintained and regularly updated with new versions and completely new products that all customers are entitled to as long as their maintenance is up to date. Change Reporter Suite: The Change Reporter Suite is an integrated solution for automated tracking and reporting of all critical changes in the entire IT infrastructure, including Active Directory, file servers, Microsoft Exchange, filer appliances such as NetApp or EMC, virtual and physical infrastructure, SQL Server databases. Everything is centrally audited, consolidated, and presented in easy to understand reports with before and after values of all who, what, when and where modifications. Identity Management Suite: The NetWrix Identity Management Suite brings convenience, enhanced security, and brings sensible benefits to everyone within an organization. The solution resolves account lockouts, forgotten passwords and password expiration problems, while also providing user account de-provisioning and privileged password management. Active Directory Change Reporter: Full-featured Active Directory auditing and compliance solution with full coverage of AD, Group Policy, Exchange, and object-level rollback capabilities. Tracks who changed what, when, and where in Active Directory and related systems. USB Blocker: USB Blocker enforces centralized access control to prevent unauthorized use of removable media that connects to computer USB ports memory sticks, removable hard disks, ipods, and more. File Server Change Reporter: File server and filer appliance auditing solution. Supports Windows servers, NetApp Filers, EMC appliances. SQL Server Change Reporter: Auditing and reporting solution to monitor changes to SQL servers, instances, database schema, logins and roles, etc. Privileged Account Manager: Shared access to privileged accounts with automatic password maintenance. Non-owner Mailbox Access Reporter: Track users who access other user s mailboxes and report unauthorized access to mailboxes of C and VP-level accounts. Password Manager: product gives end users the ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of help desk personnel. Account Lockout Examiner: detects, diagnoses, and resolves account lockouts in real time to reduce administrative costs associated with manual resolution of account lockouts. Full list of products: For more information, please visit or call our toll-free number: Page 12

13 6. Disclaimer The information in this publication is furnished for information use only, does not constitute a commitment from NetWrix Corporation of any features or functions discussed and is subject to change without notice. NetWrix Corporation assumes no responsibility or liability for any errors or inaccuracies that may appear in this publication. NetWrix is a registered trademark of NetWrix Corporation. The NetWrix logo and all other NetWrix product or service names and slogans are registered trademarks or trademarks of NetWrix Corporation. Active Directory is a trademark of Microsoft Corporation. All other trademarks and registered trademarks are property of their respective owners NetWrix Corporation. All rights reserved. Page 13