Managing Mutual Funds
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1 Managing Mutual Funds Industry Trends and Unclaimed Property Custodial Responsibilities Presented by: Michelle Colbert, Senior Vice President 2013 Xerox Corporation. All rights reserved. Xerox and Xerox and Design are trademarks of Xerox Corporation in the United States and/or other countries.
2 Managing Mutual Funds Industry Trends 2012 Statistics Comparison Global Snapshot Industry Trends Investor: Characteristics Behavior Contact The States Difficulties for States Xerox Mutual Funds Transaction History Processing Recommendations: Receipts Reporting Instructions Transfers Liquidations Maintenance Questions? Today s Topics Addressing Industry Trends and Unclaimed Property Custodial Responsibilities 2 May 2013
3 Industry Trends Managing Mutual Funds 2012 Statistics Comparison Global Snapshot Industry Trends Investor Characteristics Behavior Contact
4 2012 Statistics $14.7 trillion held on behalf of 94 million individuals 54 million households hold mutual funds - 44% of all US households 23% of household investments are mutual funds Source: Investment Company Institute, Washington DC May 2013
5 Comparison Household net investments1 in funds,2 bonds, and stocks Billions of dollars, Net new cash flow and reinvested interest and dividends are included. 2Data for funds include mutual funds, variable annuities, ETFs, and closed-end funds. Source: Investment Company Institute, Washington DC May 2013
6 Global Snapshot 6 May 2013
7 Industry Trends Mutual fund investments are steady Direct investment in bonds and equities is decreasing Shift to retirement/iras Sponsors Steadily increasing number of fund sponsors at 776 Funds Over 16,000 funds collectively traditional mutual funds 602 closed-end 1,200 ETF 5,500 UITs Largest 25 firms manage 73% of the market Source: Investment Company institute, Washington, DC May 2013
8 Investor Characteristics Investor is diversifying more with focus on retirement 94 million individuals 66% have head of household % are Baby Boomers 68% hold more than half of their financial assets in mutual funds 54% bought their first mutual fund before mutual funds is the median owned Internet use 91% have Internet access 93% utilized 81% access financial accounts 21% bought or sold 8 May 2013
9 Investor Behavior Investment is made through: Investment professionals Registered investment advisors Full-service brokers Independent financial planners Employee sponsored plans Fund companies directly Goals: 73% indicate primary goal is retirement 94% for retirement 50% to reduce taxable income 48% saving for emergencies 27% for education Fund supermarket 9 May 2013
10 Investor Contact Half of mutual fund shareholders used an investment professional Source: Investment Company Institute, Washington DC, May 2013
11 The States Managing Mutual Funds Difficulties for States Xerox Mutual Funds Transaction History Processing Recommendations Receipts Reporting Instructions Transfers Liquidations Maintenance
12 Difficulties for States Volume of paper Record keeping Posting of transactions Reconcilement Entitlement calculations Turnaround time to owners 12 May 2013
13 Xerox Mutual Fund Transaction History Tranfers Liquidations Receipts 12,717 9,697 9,957 4,003 6,525 6,300 7,107 3, approximate annual totals 13 May 28, 2013
14 Processing Recommendations - Receipts Detailed reporting instructions Contact State or Custodian Confirmation statement Deposit in current account Cash option Manually Systematically Contact state or custodian Contact custodian 14 May 2013
15 Processing Recommendations - Reporting Instructions Closed End Mutual Fund: Open Ended Mutual Fund: Accounts held for the state of Maine: Katahdin & Co c/o Xerox Business Services, 100 Hancock St, 10th Floor, Quincy MA When funds are registered to MAC & Co, please make sure that interested party statements are sent to : Xerox Business Services 100 Hancock St, 10th Floor, Quincy MA Attn Mutual Fund Operations *Please note: Please pay all dividends earned on DRP accounts as cash Do not reinvest. Accounts held for the state of Maine: MAC & Co. State of Maine-Account AUZFXXXXXXX Mutual Fund Operation PO Box 3198 Pittsburgh, PA Account # AUZFXXXXX FEIN Xerox Business Services will provide account numbers for all mutual funds that will be transferred to the state s account. Please contact Vilka Markovich at to obtain account numbers 48 hours prior to attempting delivery. If the fund chooses to establish new account numbers and register mutual funds as indicated below, please provide a detailed list 48 hours in advance to upch.custody@xerox.com. This list should contain cusip number, name of the fund, share amount and the account number at the fund. *Please note: Please pay all dividends earned on DRP accounts as cash Do not reinvest. A detailed list, including CUSIP numbers, number of shares, issue names, DTC participant numbers and date of deposit/transfer MUST be faxed to Xerox Business Services at , Attn: Custody Department at least 2 days prior to deposit\transfer. Remember to include a copy of the detailed list with the holder report filed with the State Treasurer. For more information, please call Xerox Business Services State Client Liaison at May 2013
16 Processing Recommendations - Transfers Send W-9 s in claim package Obtain from claimant Offer liquidation option to claimant Manually Systematically Calculate current entitlement Multiple resources Maintain WIP and copies of all requests Follow up in 30 business days Reconcile at least twice per year Custodian calculates entitlement Review weekly WIP Follow up in 14 days Require custodian reconcile 16 May 2013
17 Processing Recommendations - Liquidations Manually Systematically Calculate entitlement Send letter with total to be sold Check receipt and deposit Update database immediately Custodian calculates entitlement Initiate sale Report of completed transactions/funds Update database immediately 17 May 2013
18 Processing Recommendations - Maintenance Reconciling the Portfolio: Daily or weekly updates from transaction reports At least annual account reconcilements Resources: Yahoo Finance Statements Fund companies 18 May 2013
19 Questions Managing Mutual Funds
20
Best Practices for Securities Receipt and Maintenance
Best Practices for Securities Receipt and Maintenance Michelle Colbert, Senior Vice President, Xerox State & Local Solutions John DeMarco, Managing Director, Kelmar Associates, LLC Vilka Markovich, Assistant
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