Explanation of the evaluation criteria for supplier rating

Size: px
Start display at page:

Download "Explanation of the evaluation criteria for supplier rating"

Transcription

1 Explanation of the evaluation criteria for supplier rating Doc.-Nr: P Version 1 release date: Page 1 von 16

2 Explanation of the evaluation criteria for supplier rating Introduction 3 General 3 Supplier groups 4 Automotive 5 Qualityperformance 6 Logisticsperformance 7 Compliance 8 Technomotive 9 Qualityperformance 1 Logisticsperformance 11 Compliance 12 Dealers/Distributors 13 Qualityperformance 14 Logisticsperformance 15 Compliance 16 Doc.-Nr: P Version 1 release date: Page 2 von 16

3 Introduction Increasing the quality standards of our products at competitive prices is the top corporate goal of SBS-Feintechnik. As our supplier, you make a significant contribution to this. That is why your development in terms of continuous improvement of the quality of your products with the aim of a zero error rate and your logistics performance is particularly important to us. This explanation serves to transparently explain our evaluation criteria to our suppliers. Supplier evaluations are sent to suppliers every six months of the financial year. General Classification rating points A 1-9 All ratings comply with the quality standards required by SBS-Feintechnik. B 9>=8 Requirements were not fully met. Improvements are necessary. Written statement in the form of an action plan within 3 weeks after approval of the evaluation to the purchasing management required. C <8 A sustainable improvement with regard to the requirements of SBS-Feintechnik is absolutely necessary. Personal presentation of your corrective measures to the purchasing management within 6 weeks after receipt of the evaluation is required. Please address queries and correspondence regarding supplier evaluation to: lieferantenbewertung@sbs-feintechnik.com Assessments are carried out in two categories: Hard facts Factually proven criteria. The calculation basis comes from the transaction data of the ERP and CAQ systems. Soft facts These criteria are rated with full points by default and are downgraded if necessary. Doc.-Nr: P Version 1 release date: Page 3 von 16

4 Supplier groups You can find out which supplier group you belong to from your supplier rating. Automotive: 1 11 Technomotive: 2 21 Dealers/Distributors: 9 Doc.-Nr: P Version 1 release date: Page 4 von 16

5 Automotive Valid for the following supplier groups: Automotive components 1 Automotive external processing 11 Components of the assessment: Qualityperformance o PPM o Complaint rate o Communication o Response time Logisticsperformance o On-time delivery o Special trips o Quantity fidelity o Communication Compliance o Certificate IATF o Certificate ISO 141 (without rating) o Certificate ISO 51 (without rating) o QMS development target achieved Please refer to the following view for the weighting: Doc.-Nr: P Version 1 release date: Page 5 von 16

6 Qualityperformance PPM 𝑃𝑃𝑀 = π‘„π‘’π‘Žπ‘›π‘‘π‘–π‘‘π‘¦ π‘π‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘’π‘‘ π‘Žπ‘π‘œπ‘’π‘‘ (π‘Žπ‘π‘π‘’π‘π‘‘π‘’π‘‘ 𝑏𝑦 π‘‘β„Žπ‘’ π‘ π‘’π‘π‘π‘™π‘–π‘’π‘Ÿ) 1.. π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘’π‘‘ π‘žπ‘’π‘Žπ‘›π‘‘π‘–π‘‘π‘¦ Complaint rate πΆπ‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘‘ π‘Ÿπ‘Žπ‘‘π‘’ = Interval > < Rating Response time Interval (days) > < < < Communication Interval Rating Rating Doc.-Nr: P π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘–π‘’π‘  π‘π‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘’π‘‘ π‘Žπ‘π‘œπ‘’π‘‘ 1 π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘–π‘’π‘  π‘‘π‘œπ‘‘π‘Žπ‘™ All deliveries were defective More than 5% of deliveries included defective parts More than 4% of deliveries included defective parts More than 3% of deliveries included defective parts More than 2% of deliveries included defective parts More than 19% of deliveries included defective parts More than 14% of deliveries included defective parts More than 9% of deliveries included defective parts 5 to 6% of the deliveries included defective parts 3 to 4% of the deliveries included defective parts 2 to 3% of the deliveries included defective parts 1 to 2% of the deliveries included defective parts All deliveries were error free All deliveries were error free Accessibility and assistance to solve problems are very good Accessibility and/or support for problem solving are to be optimized Accessibility and assistance to solve problems are not acceptable Response time for 8D is not acceptable Response time for 8D is not acceptable Response time for 8D is to be optimized Response time for 8D is good Response time for 8D is very good Version 1 release date: Page 6 von 16

7 Logisticsperformance On-time delivery Interval (days) Rating > 5 Delivery too late (>5 days) Delivery too late (2 to 5 days) < 2-(-2) 1 Delivery is in the expected period (+1/-2 days) < (-2)-(-5) 5 Delivery too early (3 to 5 days) < -5 Delivery too early (< 5 days) Special trips Interval Rating 1 1 Special trips inconspicuous Special trips lead to disruptions Quantity fidelity Interval Rating 1-1 Delivery quantity is exceeded up to 1% 1-1 Delivery quantity is within the permissible tolerance of 1% -(-1) 1 Delivery quantity is within the permissible tolerance of 1% < -1 Delivery quantity is up to 1% below Communication Interval Rating 1 1 Accessibility and assistance to solve problems are very good 5 5 Accessibility and/or support for problem solving are to be optimized Accessibility and assistance to solve problems are not acceptable Doc.-Nr: P Version 1 release date: Page 7 von 16

8 Compliance Certificate IATF Interval Rating 1 1 Valid certificate IATF No valid certificate IATF Certificate ISO 141 Interval Rating 1 1 Valid certificate ISO 141 No valid certificate ISO 141 Certificate ISO 51 Interval Rating 1 1 Valid certificate ISO 51 No Valid certificate ISO 51 QMS development target achieved Interval Rating 1 1 Yes No Doc.-Nr: P Version 1 release date: Page 8 von 16

9 Technomotive Valid for the following supplier groups: Technomotive components 2 Technomotive external processing 21 Components of the assessment: Qualityperformance o PPM o Complaint rate o Communication o Response time Logisticsperformance o On-time delivery o Special trips o Quantity fidelity o Communication Compliance o Certificate ISO 91 o Certificate ISO 141 (without rating) o Certificate ISO 51 (without rating) Please refer to the following view for the weighting: Doc.-Nr: P Version 1 release date: Page 9 von 16

10 Qualityperformance PPM 𝑃𝑃𝑀 = π‘„π‘’π‘Žπ‘›π‘‘π‘–π‘‘π‘¦ π‘π‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘’π‘‘ π‘Žπ‘π‘œπ‘’π‘‘ (π‘Žπ‘π‘π‘’π‘π‘‘π‘’π‘‘ 𝑏𝑦 π‘‘β„Žπ‘’ π‘ π‘’π‘π‘π‘™π‘–π‘’π‘Ÿ) 1.. π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘’π‘‘ π‘žπ‘’π‘Žπ‘›π‘‘π‘–π‘‘π‘¦ Complaint rate πΆπ‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘‘ π‘Ÿπ‘Žπ‘‘π‘’ = Interval > < Rating Response time Interval (days) > < < < Communication Interval Rating Rating Doc.-Nr: P π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘–π‘’π‘  π‘π‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘’π‘‘ π‘Žπ‘π‘œπ‘’π‘‘ 1 π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘–π‘’π‘  π‘‘π‘œπ‘‘π‘Žπ‘™ All deliveries were defective More than 5% of deliveries included defective parts More than 4% of deliveries included defective parts More than 3% of deliveries included defective parts More than 2% of deliveries included defective parts More than 19% of deliveries included defective parts More than 14% of deliveries included defective parts More than 9% of deliveries included defective parts 5 to 6% of the deliveries included defective parts 3 to 4% of the deliveries included defective parts 2 to 3% of the deliveries included defective parts 1 to 2% of the deliveries included defective parts All deliveries were error free All deliveries were error free Accessibility and assistance to solve problems are very good Accessibility and/or support for problem solving are to be optimized Accessibility and assistance to solve problems are not acceptable Response time for 8D is not acceptable Response time for 8D is not acceptable Response time for 8D is to be optimized Response time for 8D is good Response time for 8D is very good Version 1 release date: Page 1 von 16

11 Logisticsperformance On-time delivery Interval (days) Rating > 5 Delivery too late (>5 days) Delivery too late (3 to 5 days) < 3-(-2) 1 Delivery is in the expected period (+2/-2 days) < (-2)-(-5) 5 Delivery too early (3 to 5 days) < -5 Delivery too early (< 5 days) Special trips Interval Rating 1 1 Special trips inconspicuous Special trips lead to disruptions Quantity fidelity Interval Rating 1-1 Delivery quantity is exceeded up to 1% 1-1 Delivery quantity is within the permissible tolerance of 1% -(-1) 1 Delivery quantity is within the permissible tolerance of 1% < -1 Delivery quantity is up to 1% below Communication Interval Rating 1 1 Accessibility and assistance to solve problems are very good 5 5 Accessibility and/or support for problem solving are to be optimized Accessibility and assistance to solve problems are not acceptable Doc.-Nr: P Version 1 release date: Page 11 von 16

12 Compliance Certificate ISO 91 Interval Rating 1 1 Valid certificate ISO 91 No valid certificate ISO 91 Certificate ISO 141 Interval Rating 1 1 Valid certificate ISO 141 No valid certificate ISO 141 Certificate ISO 51 Interval Rating 1 1 Valid certificate ISO 51 No Valid certificate ISO 51 Doc.-Nr: P Version 1 release date: Page 12 von 16

13 Dealers/Distributors Valid for the following supplier groups: Dealers/Distributors 9 Components of the assessment: Qualityperformance o PPM o Complaint rate o Communication o Response time Logisticsperformance o On-time delivery o Special trips o Quantity fidelity o Communication Compliance o Certificate ISO 91 o Certificate ISO 141 (without rating) o Certificate ISO 51 (without rating) o Manufacturer certificates Please refer to the following view for the weighting: Doc.-Nr: P Version 1 release date: Page 13 von 16

14 Qualityperformance PPM 𝑃𝑃𝑀 = π‘„π‘’π‘Žπ‘›π‘‘π‘–π‘‘π‘¦ π‘π‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘’π‘‘ π‘Žπ‘π‘œπ‘’π‘‘ (π‘Žπ‘π‘π‘’π‘π‘‘π‘’π‘‘ 𝑏𝑦 π‘‘β„Žπ‘’ π‘ π‘’π‘π‘π‘™π‘–π‘’π‘Ÿ) 1.. π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘’π‘‘ π‘žπ‘’π‘Žπ‘›π‘‘π‘–π‘‘π‘¦ Complaint rate πΆπ‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘‘ π‘Ÿπ‘Žπ‘‘π‘’ = Interval > < Rating Response time Interval (days) > < < < Communication Interval Rating Rating Doc.-Nr: P π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘–π‘’π‘  π‘π‘œπ‘šπ‘π‘™π‘Žπ‘–π‘›π‘’π‘‘ π‘Žπ‘π‘œπ‘’π‘‘ 1 π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘–π‘’π‘  π‘‘π‘œπ‘‘π‘Žπ‘™ All deliveries were defective More than 5% of deliveries included defective parts More than 4% of deliveries included defective parts More than 3% of deliveries included defective parts More than 2% of deliveries included defective parts More than 19% of deliveries included defective parts More than 14% of deliveries included defective parts More than 9% of deliveries included defective parts 5 to 6% of the deliveries included defective parts 3 to 4% of the deliveries included defective parts 2 to 3% of the deliveries included defective parts 1 to 2% of the deliveries included defective parts All deliveries were error free All deliveries were error free Accessibility and assistance to solve problems are very good Accessibility and/or support for problem solving are to be optimized Accessibility and assistance to solve problems are not acceptable Response time for 8D is not acceptable Response time for 8D is not acceptable Response time for 8D is to be optimized Response time for 8D is good Response time for 8D is very good Version 1 release date: Page 14 von 16

15 Logisticsperformance On-time delivery Interval (days) Rating > 5 Delivery too late (>5 days) Delivery too late (2 to 5 days) < 2-(-2) 1 Delivery is in the expected period (+1/-2 days) < (-2)-(-5) 5 Delivery too early (3 to 5 days) < -5 Delivery too early (< 5 days) Special trips Interval Rating 1 1 Special trips inconspicuous Special trips lead to disruptions Quantity fidelity Interval Rating 1-1 Delivery quantity is exceeded up to 1% 1-1 Delivery quantity is within the permissible tolerance of 1% -(-1) 1 Delivery quantity is within the permissible tolerance of 1% < -1 Delivery quantity is up to 1% below Communication Interval Rating 1 1 Accessibility and assistance to solve problems are very good 5 5 Accessibility and/or support for problem solving are to be optimized Accessibility and assistance to solve problems are not acceptable Doc.-Nr: P Version 1 release date: Page 15 von 16

16 Compliance Certificate ISO 91 Interval Rating 1 1 Valid certificate ISO 91 No valid certificate ISO 91 Certificate ISO 141 Interval Rating 1 1 Valid certificate ISO 141 No valid certificate ISO 141 Certificate ISO 51 Interval Rating 1 1 Valid certificate ISO 51 No Valid certificate ISO 51 Manufacturer certificates Interval Rating 1 1 Manufacturer certificates are available according to QMS requirements 5 5 Manufacturer certificates are partially available as requested; measures have demonstrably been started Manufacturer certificates are not available as requested Doc.-Nr: P Version 1 release date: Page 16 von 16