3. AT&T Business Local Calling is only available where facilities and equipment are available.

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1 PART 4 - Exchange Access Services 9th Revised Sheet 5 SECTION 5 - Packages and Other Exchange Access Services AT&T BUSINESS LOCAL CALLING (BLC) A. Description AT&T Business Local Calling (BLC) is an optional business package offer that provides (4) line option packages which include varying combinations of a network access line, choice of local usage plans, select vertical features, and hunting (optional). Additional vertical feature options are also available. B. Terms and Conditions 1. AT&T Business Local Calling is available to business customers who agree to a 12-Month, 24-Month, or 36-Month term and who commit to the line option packages and prices as shown in G. PRICES following. Effective May 2, 2011 customers may also subscribe to AT&T Business Local Calling on a Month-to-Month basis at prices as shown in G. Prices following. 2. AT&T Business Local Calling is not available on FX Service, Remote Switching Service, WATS access lines, PBX Trunks, Centrex, ISDN, Hotel/Motel Service, 800 Service /2/, or Semi-Public Coin services. 3. AT&T Business Local Calling is only available where facilities and equipment are available. 4. All lines in an AT&T Business Local Calling account must be subscribed to a line option package as listed in G. PRICES following. Multiple options per account are permissible. 5. Lines subscribed to AT&T Business Local Calling cannot be subscribed to any other optional local calling plans. 6. An AT&T Business Local Calling plan is not transferable to, nor may it be assumed by, a customer or customers other than the customer of record. 7. Volume Price Level rates as listed in G. PRICES will apply for the life of the term plan based on the number of lines subscribed to on the initial order. 8. AT&T Business Local Calling line option packages contain certain core components as well as a variety of optional components. Optional components are included in the AT&T Business Local Calling line option prices and are activated at the customer s discretion. There is no reduction in price for any optional feature not activated. Optional features selected for activation by the customer are provided on a per line basis. Core components are not optional and cannot be removed from the package. 9. Certain stand alone vertical features not designated as either core or optional components in any line option package may be added on an a la carte basis at the rate listed in G. Prices following. These stand alone vertical features are limited to Three-Way Calling, Call Forwarding, Call Waiting, Speed Calling 30, Repeat Dialing, Automatic Callback, and Call Screening. Other stand alone features may be added on an a la carte basis at their individual standard rates. /1/ Effective September 1, 2014, customers with 1-19 lines may not establish new term plans greater than 1-year for Business Local Calling, and existing term plans for customers with 1-19 lines may not be renewed or extended for a term greater than 1 year. /2/ Effective December 31, 2021, WATS/800 Services are withdrawn for residence customers. (N)

2 PART 4 - Exchange Access Services 6th Revised Sheet 12 SECTION 5 - Packages and Other Exchange Access Services EASY RATE A. DESCRIPTION Easy Rate is an optional business package for customers with a minimum of 40 /1/ business exchange access lines that includes the network access line, unlimited local usage, central office features and optional hunting. B. TERMS AND CONDITIONS 1. Easy Rate is available to business customers with a minimum of 40 /1/ business exchange access lines. Line counts may be combined from any state where an AT&T ILEC provides local service and where the Easy Rate plan is also available to meet the 40 /1/ line minimum requirement. All the customer s lines must be subscribed to Easy Rate. 2. All lines will include unlimited local usage service, customer selected vertical services (optional), and hunting (optional) at the package price per line as shown in D. PRICES following. 3. If an account falls below the 40 /1/ minimum required Easy Rate lines, prices will revert to applicable monthly individually tariffed rates for each component of the Easy Rate package, as shown in C. REFERENCES following. Customers must specifically request to be returned to Easy Rate, if desired, if their account line total returns to the 40 /1/ line minimum. 4. Easy Rate is only available on measured service business exchange access lines (1MB class of service). Other class of service lines or types must be established on a separate account and billed separately. 5. Easy Rate is not available on FX Service, Remote Call Forwarding Service, WATS/800 services /2/, PBX Trunks, DID, Centrex, ISDN services or Semi-Public Coin services. 6. Except as provided below, Non-Recurring Charges (NRCs) shall be waived for Easy Rate Customers for 1) the establishment of all local exchange access lines and associated vertical features ordered at the time of initial subscription to Easy Rate; and 2) NRCs shall also be waived for Easy Rate Customers changing to/from hunting service. NRCs will apply to stand alone features added to an existing Easy Rate account when such features are added after the initial subscription. NRCs shall not be waived for Customers subscribing to a Month-to-Month plan /1/ The minimum line requirement for Easy Rate agreements established between September 9, 2013, and June 20, 2018, shall be reduced to 10. /2/ Effective December 31, 2021, WATS/800 Services are withdrawn for residence customers. (N)

3 PART 10 - Wide Area Telecommunications Services 1st Revised Sheet 7 SECTION 2 - Other 800 Services 800 CALLING OPTION /1/ A. Definitions Calling Option is an optional plan that offers an alternate billing arrangement for all dial type incoming (800 SERVICE) usage, that is billed based on originating recordings Calling Option is applicable to all dial type intra-lata usage, including local calls calling Option is distance and time-of-day insensitive. 4. One 800 Calling Option will include all dial type intra-lata incoming usage (800 SERVICE) billed to one account. One 800 Calling Option is required for each 800 Service account. a. An Account includes all 800 SERVICEs billed to the same telephone number. Summary billing consolidated billing or other forms of combined billing do not qualify as one account. b. 800 Calling Option detail billing will be provided for 800 SERVICE calls. B. Regulations Calling Option is offered to customers statewide, however it is applicable only to calls within the same LATA Calling Option cannot be combined with another calling plan. 3. The minimum average time requirement (MATR) for each 800 Calling Option is 15 seconds. 4. VCP and 800 Common Line cannot be offered together. /1/ Effective December 31, 2021, 800 Calling Option is withdrawn for residence customers. (N)

4 PART 10 - Wide Area Telecommunications Services 1st Revised Sheet 8 SECTION 2 - Other 800 Services 800 CALLING OPTION /1/ (Cont'd) C. Payment Options Calling Option is under Term Payment Plan options of 12 or 36 months. a. Term Payment Plan Options (TPP) (1) The TPP option allows a customer to pay a fixed rate for 800 Calling Option usage over optional payment periods of 12 or 36 months. (2) A payment period is the period of time selected by the customer from those offered by the Company over which specified rates are paid. (3) In addition to the monthly account rate, the customer will select a usage rate from the matrix based upon the customer's projection of usage. (4) During the effective term of the payment period, the contract rate is not subject to change, except as provided in (5) or (6) following. (5) Subsequent to the establishment of service under the TPP and prior to the termination of the TPP, the 800 Calling Option subscriber may convert to a new TPP at the then prevailing rates. A conversion in payment period is subject to the following conditions: (a) (b) (c) (d) No credit toward the new TPP will be given for that portion of the former TPP which has been utilized. The new payment period begins on the first bill date after the request. No termination charges apply to the former payment period provided the customer subscribes to a new TPP equal to or longer than the time remaining in the former payment period. Rates are not retroactive. /1/ Effective December 31, 2021, 800 Calling Option is withdrawn for residence customers. (N)

5 PART 10 - Wide Area Telecommunications Services 1st Revised Sheet 9 SECTION 2 - Other 800 Services 800 CALLING OPTION /1/ (Cont'd) C. Payment Options (Cont'd) Calling Option is under Term Payment Plan options of 12 or 36 months (Cont'd) a. Term Payment Plan Options (TPP) (Cont'd) (5) (Cont'd) (e) If the selected usage band understates the customer's actual usage, the customer may initiate a move to a greater band, subject to the conditions of this paragraph. (f) No termination charges will apply for conversions to or from Plan 1 and Plan 2. (6) If subsequent to the establishment of a 36 month TPP 800 Calling Option rates are reduced to less than the customers existing TPP rates the customers rate will be lowered to reflect the reduction. (7) At the expiration of the TPP the customer will continue being billed the TPP rates and usage band that were in effect prior to expiration, unless the customer elects another option or termination. (8) If the customer terminates 800 Calling Option prior to the expiration of the elected TPP, the customer is responsible for payment of the full MRG (Minimum Revenue Guarantee) through the current bill period. In addition, termination charges include the monthly rate for the account plus the MRG for the balance of the TPP times 50%. /1/ Effective December 31, 2021, 800 Calling Option is withdrawn for residence customers. (N)

6 PART 10 - Wide Area Telecommunications Services 1st Revised Sheet 10 SECTION 2 - Other 800 Services 800 CALLING OPTION /1/ (Cont'd) D. Minimum Revenue Guarantee (MRG) 1. The MRG is a guarantee by the customer to pay a minimum amount of 800 Calling Option usage. 2. The MRG applies only to service provided under a TPP and applies to each account. 3. In any month where the actual 800 Calling Option hourly usage is less than the minimum hours selected by the customer, the customer will be billed the MRG or the actual usage rates, whichever is greater. 4. The MRG is a monthly requirement for each account and the sum paid in excess of the MRG in one month cannot be applied to another month or to a different customer. 5. Where customers have aggregated usage billing for multiple account on a single bill, the same MRG will be applied to each account. The sum of the MRG's for all accounts will be applied to the total usage. 6. The MRG is equal to 75% of the minimum hours for the monthly TPP rate selected by the customer or a minimum of 10 hours. E. Monthly Rates And Nonrecurring Charges 1. The following monthly rates apply in addition to the monthly rate for 800 SERVICE Dedicated and in place of the monthly rate for 800 Common Line for each account. 2. The TPP usage rates are based upon a per minute of use. 3. The following usage applies to the service provided under a TPP based upon the hours (or fraction thereof) of use and the TPP selected by the customer. 4. The Miscellaneous Service Charge is applicable to change extising service to add 800 Calling Option. No charge is applicable to discontinue 800 Calling Option. /1/ Effective December 31, 2021, 800 Calling Option is withdrawn for residence customers. (N)

7 PART 10 - Wide Area Telecommunications Services 1st Revised Sheet 11 SECTION 2 - Other 800 Services 800 CALLING OPTION /1/ (Cont'd) E. Monthly Rates And Nonrecurring Charges (Cont'd) 5. Rates and Charges a. Monthly Rate, per account Plan 1 - Fixed Rate. (1) 1 year - $ year - $10.00 b. Usage Rates, $ per MOU (2) Hours of Term Payment Plan Use 12 MOS-MOU 36 MOS-MOU Over c. Monthly Rate, per account Plan 2 - Variable Rate. (1) $20.00 b. Usage Rates, $ per Mou (2) Hours of Use 36 MOS-MOU Over /1/ Effective December 31, 2021, 800 Calling Option is withdrawn for residence customers. (N)

8 PART 10 - Wide Area Telecommunications Services 2nd Revised Sheet 12 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ A. DESCRIPTION Custom 800 Service is the furnishing of dial type telecommunications from stations within the LATA to a station associated with an 800 termination point within the same LATA. Custom 800 Service will be arranged at the customer s option for Dedicated 800 Service or Common Line 800 Service. Custom 800 Services may be provisioned with either an 800 or 888 service number 1. Dedicated 800 Service Dedicated 800 Service - is the furnishing of facilities for the completion of dial type telephone communication originated to the customer's Dedicated 800 Service access line by regular exchange telephone callers from specified service areas as defined herein in accordance with the regulations and schedule of charges specified herein. The Dedicated 800 Service charges set forth in this Guidebook are in payment for the service furnished between the calling and called stations, including local, interzone and toll calls. A Dedicated 800 Service access line is a dedicated line from a Telephone Company central office to the customer's premises provided for the purpose of completing Dedicated 800 Service calls. 2. Common Line 800 Service Common Line 800 Service uses existing facilities for the completion of dial type telephone communication originated to the customer. Regular exchange telephone callers may access this service from specific service areas as may be designated by the customer in accordance with the regulations and schedule of charges specified herein. The Common Line 800 Service charges set forth in this Guidebook are in payment for the service furnished between the calling and called stations, including local, interzone and toll calls. Common Line 800 Service will be provided with a Business Local Exchange Service, Centrex and Direct Inward Dialing (DID) Service as set forth in M.P.S.C. No. 20R, excluding COIN, COCOTS, Remote Call Forwarding and lines/trunks limited to outgoing service only. No more than one Common Line 800 Service number may be assigned to a single Business Exchange Line. /1/ Effective December 31, 2021, 800 Calling Option is withdrawn for residence customers. (N)

9 PART 10 - Wide Area Telecommunications Services 3rd Revised Sheet 13 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ (Cont d) B. AVAILABILITY OF SERVICE 1. The furnishing of Custom 800 Service will require certain physical arrangements of the facilities of the Company and is therefore subject to the availability of such facilities. 2. Custom 800 Service is available 24 hours per day, 7 days per week. 3. Common Line 800 Service is available on a local serving office basis only. C. PROVISION OF SERVICE 1. Custom 800 Service is furnished for only intrastate intralata calling. 2. Custom 800 Service may be furnished in association with Interexchange Carriers for intrastate interlata and/or interstate calling. Calls within the customer's home LATA are completed by the Company and calls outside the customer's home LATA are completed by the Interexchange Carriers. 3. Customers with 800 Services that are billed based on Originating recordings will pay a one time charge, specified elsewhere, to change from one Interexchange Carrier to another. D. LIMITATIONS OF SERVICE 1. Custom 800 Service contemplates the provision of satisfactory transmission only between the station or switching system with which the access line is associated and the called or calling station. The service is not represented as adapted for interconnection with Private Lines or central office lines to extend a two-point connection beyond the originating and called station locations. 2. Custom 800 Service does not include Assisted Calls (Conference Calls) as defined Part 11, Section 1. Such calls will be charged for at regular toll rates as specified under Message Toll Service in Part Custom 800 Service is furnished upon condition that the customer contract for adequate facilities to permit the using of the service. /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residential customers. (N)

10 PART 10 - Wide Area Telecommunications Services 4th Revised Sheet 14 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ (Cont d) D. LIMITATIONS OF SERVICE (Cont d) 4. Transfer of calls will not be provided from the Common Line 800 Service telephone number. 5. Calls to Customer's Regular Exchange Service Number All calls to a Common Line 800 Service customer's regular exchange service number will be billed at normal tariff rates. The charge will be billed to the originating telephone if made on a sent-paid basis. E. USE OF SERVICE BY THE CUSTOMER 1. Custom 800 Service is provided for use by the customer and may be used by others, when so authorized by the customer, providing that all such usage shall be subject to the provisions of this tariff. 2. Orders, including those which involve the start, rearrangement, release or discontinuance of service, will be accepted by the Company only from the customer or their agent. 3. The customer subscribing to Custom 800 Service is responsible for its use and for the payment of all charges in connection therewith, and shall exercise such control as may be necessary to insure that it is not improperly used. F. MINIMUM CONTRACT PERIOD 1. The minimum contract period is one month. G. LISTINGS 1. One listing may be provided with Custom 800 Service without charge in the Company's Listing Information System within the Customers LATA when the service is limited to the completion of intralata calling only. Additional listings may be provided at charges set forth in Part 12, Section 1 for Listings. 2. The address or addresses included in a listing associated with Custom 800 Service, may be any address at which the customer has presence. /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residential customers. (N)

11 PART 10 - Wide Area Telecommunications Services 2nd Revised Sheet 15 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ (Cont d) I. RESERVED TELEPHONE NUMBERS 1. The Company will, at the request of the customer and where facilities are available, reserve central office telephone numbers for use by the customer. 2. Numbers may be reserved for use with Custom 800 Service at charges specified in Paragraph M following. J. SERVICE GROUP 1. A service group for Dedicated 800 Service is one or more access lines for the same customer arranged in the same central office equipment as part of a given hunting arrangement. For Common Line 800 Service each line is a service group. 2. Common Line 800 Service cannot be combined with Dedicated 800 Service in a Service Group. K. SUSPENSION OF SERVICE 1. After the minimum contract period, service through a Dedicated 800 Service access line may be suspended for a period of not less than two weeks and not more than two months. 2. Regular monthly rates apply during the suspension period. 3. For each Dedicated 800 Service access line suspended a nonrecurring charge of $30.50 is applicable. 4. For each Dedicated 800 Service access line restored to service a nonrecurring charge of $30.50 is applicable. 5. Suspension of service for Common Line 800 Service will be as set forth in Part 2, Section 4, in this Guidebook. L. RATES AND CHARGES 1. The monthly charges for Custom 800 Service consist of the following: Common Line 800 Service - A charge for each Common Line Termination (and associated local exchange service line, as set forth in the Exchange Channel Service part of this Guidebook), which includes the first hour of use, plus usage charges for each additional hour of use.) Dedicated 800 Service - A charge for each Dedicated 800 Service Access Line, plus usage charges for each hour of use. /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residential customers. (N)

12 PART 10 - Wide Area Telecommunications Services 1st Revised Sheet 16 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ (Cont d) L. RATES AND CHARGES (Cont d) 2. The charges specified are for intralata calls only. Charges for interlata calls will be determined by the interexchange carrier that completes the interlata calls. 3. The minimum average usage time per intralata call is 15 seconds. 4. Method of Determining IntraLATA Usage Charges for Dedicated 800 Service. a. Determine the total number of completed calls for each service group. (WATS and Dedicated 800 SERVICE are treated as separate service groups). b. Apply the minimum average usage time of 15 seconds by dividing the number of completed calls in each service group by 240. c. Determine the total actual hours used for each service group. d. Determine the total chargeable hours for each service group. This is the greater of b. or c. above, rounded to the nearest tenth (one decimal place). e. Determine the number of access lines, within each service group, in service during the month. Access lines in service for a fraction of a month are based on the number of days in service divided by 30 days. The result is rounded to the nearest hundredth (two decimal places). f. Determine the average chargeable usage per access line in each service group by dividing the total chargeable hours in d. above by the number of access lines in e. above. g. Determine the Usage Charge for the average chargeable usage per access line in each service group. Multiply the average chargeable usage in each Hours of Use Time Band by the applicable Usage Rate Per Hour. Add the results. h. Determine the total Usage Charge by multiplying the Usage Charge per access line in g. above by the number of access lines in e. above. /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residential customers. (N)

13 PART 10 - Wide Area Telecommunications Services 1st Revised Sheet 17 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ (Cont d) L. RATES AND CHARGES (Cont d) 5. Method of Determining IntraLATA Usage Charges per Common Line 800 Service a. Determine total number of completed calls. b. Apply the minimum average usage time of 15 seconds by dividing the number of completed calls in each service group by 240. c. Determine total actual hours used. d. Determine the total chargeable hours. This is the greater of b. or c. above rounded to the nearest tenth (one decimal place). e. Determine the total Usage Charge by multiplying the applicable hours of use time band by the chargeable hours as specified in d. above. /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residential customers. (N)

14 PART 10 - Wide Area Telecommunications Services 9th Revised Sheet 18 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ (cont d) L. Rates and Charges (cont d) Description Monthly Rate Dedicated 800 Service access line (WAL) $21.37 Service charges are applicable to the WAL as specified in Part 3, Section 1, in this Guidebook. The monthly rate and line connection charge for the Common Line 800 Service business exchange, Centrex and DID lines is specified elsewhere in the Company s tariffs, and is in addition to the monthly rate for Common Line 800 Service. Description Monthly Rate Common Line 800 Service (Includes up to 1 hour of usage) $23.00 Usage Rates /1/ The Usage Rate that is applied for Dedicated 800 Service is the rate specified for use occurring during each Hours of Use Time Band. Description Dedicated 800 Service Usage Rates Hours of Use Time Bands to to to 80 - over 80 Description Usage Rates Per Hour $ Per Hour Common Line 800 Service Usage Rates For usage in excess of 1 hour $23.00 /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residential customers. (N)

15 PART 10 - Wide Area Telecommunications Services 2nd Revised Sheet 19 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ (cont d) M. Reserved Telephone Numbers When reserved numbers are placed in service within the normal service interval for the telecommunications service being provided, no charge is applicable. When, because of customer reasons, the reserved numbers are not placed in service within the normal service interval the following charges are applicable. Description - For each group of (one or more) telephone numbers reserved - In addition, for each telephone number reserved Service per 800 Number Reserved Nonrecurring Charge $ Monthly Price $ N. Custom 800 Service Optional Features Time of Day-Allows call to be routed via either a different carrier or to a different termination based on the time of day needs. Day of Week-Allows calls to be terminated to a different location based on the day of week, or calls to be routed to a different carrier based on the day of week. Specific Dates-Allows call to be terminated to a different location based on a specific date or routed to a different carrier based on specific date. /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residential customers. (N)

16 PART 10 - Wide Area Telecommunications Services 2nd Revised Sheet 20 SECTION 2 - Other 800 Services CUSTOM 800 SERVICE /1/ (Cont d) N. Custom 800 Service Optional Features (Cont d) Percent Allocation - This feature allows a customer to route their traffic over several carriers using a predefined percentage split. Originating Location - In a predefined state, NPA, LATA, NXX, or 10-digit telephone number can be routed to a given destination while other calls would complete to another destination. Specialized Area of Service - Defines a geographic location from which the customer wishes to accept 800 calling, routed to a single IXC, which is an area other than the total US, a single state, or a single NPA or LATA. The Area of Service may range from a single 10-digit number to an area consisting of many states, LATAs/and NPAs. A service charge as stated below is applicable to establish, add or change the above Optional Features. Nonrecurring Charge $82.50 /2/ /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residential customers. (N) /2/ The Custom 800 Service Optional Features charge does not apply when these features are established at the same time as an 800 Calling Option Plan for a 12 or 36-month TPP shown elsewhere in this Guidebook.

17 PART 17 - ISDN Services 6th Revised Sheet 1 SECTION 2 - ISDN Primary Rate Interface (PRI) 1. ISDN PRIME SERVICE A. DESCRIPTION ISDN (Integrated Services Digital Network) Prime is a digital business service that provides PBX equipment and host computer access to a wide variety of switched services. These switched services include Circuit Switched Voice (local calling, Message Toll Service, Wide Area Telecommunications Service /1/ (WATS), and Custom 800 /1/ ) and Circuit Switched Data. Each ISDN Prime will allow connection of the aforementioned services via a single central office connection. This service allows PBX equipment and host computer type devices to connect to central office services in bulk quantity, rather than on a line by line or service by service basis. Each ISDN Prime connection provides access from a customer premises to the Company s Circuit Switched Voice, Circuit Switched Data services via a Mbps central office termination and a Mbps Local Distribution Channel to the customer s premises. The Local Distribution Channel must be an AT&T Michigan provided facility. It may be a DS1 Local Distribution Channel, or part of a DS3, OC-3, OC-12, or other suitable Company facility with Clear Channel Capability. The rates and charges for the channel are in addition to those for the ISDN Prime connection. The central office connection is provided in base capacities of twenty-three 64 Kbps "B" channels and one 64 Kbps "D" channel (23B+D). The D channel is used for out-of-band signaling and control of the B channels. Where technology permits, "D" channels can be shared by multiple ISDN Primes for the same customer. "B" channels can be dedicated to each Circuit Switched Voice and Circuit Switched Data service by type, or they can be shared among service types by using the call-by-call feature. /1/ Effective December 31, 2021, WATS and Custom 800 Service is withdrawn for residential customers. (N)

18 PART 17 - ISDN Services 4th Revised Sheet 12 SECTION 2 - ISDN Primary Rate Interface (PRI) 1. ISDN PRIME SERVICE (cont d) F. PRICES (cont d) 2. Other Applicable Charges and Payments The price structure for each ISDN Prime shall include charges for an ISDN Prime including optional features, an Company-provided DS1 Service Local Distribution Channel and End User Common Line Charges (EUCL). These charges represent the physical components of the customer's service. WATS Service and Custom 800 Service /1/ are available over the ISDN Prime at their current tariff charges. Calls will be subject to the usage charges for the services provisioned on the channels. Local Message Charges for usage will apply to Local Service Area voice and Circuit Switched Data calls provisioned on the channel. Message Toll charges will apply to calls outside the Local Service Area. Custom 800 and WATS usage charges apply. Customers who choose the Unlimited Local Usage option will pay a monthly flat rated Unlimited Local Usage charge as described in this Guidebook Part and Section, in lieu of Business Measured Service usage charges. /1/ Effective December 31, 2021, Custom 800 Service is withdrawn for residence customers. (N)

19 PART 17 - ISDN Services 9th Revised Sheet 13 SECTION 2 - ISDN Primary Rate Interface (PRI) 1. ISDN PRIME SERVICE (cont d) F. Prices (cont d) 2. Other Applicable Charges and Payments (cont d) Service DS1, DS3, OC-3, OC-12 DS3, OC-3, OC-12 Service End User Common Line Charges (EUCL) Circuit Switched Voice Exchange Service, Message Rate Circuit Switched Data Exchange Service, Message Rate Wide Area Telecommunications Service and Custom 800 /1/ Message Toll Service Reference Part 15, Section 3 F.C.C. No. 2, Section 7 F.C.C. No. 2, Section Part 4, Section 2 Part 4, Section 2 Part 10, Section 1 Part 9, Section 1 /1/ Effective December 31, 2021 WATS and Custom 800 Services are withdrawn for residential customers. (N)

20 PART 20 - Grandfathered Services 2nd Revised Sheet 36 SECTION 6 - Central Office Services DIGITAL TRANSPORT SERVICE (DTS) A. DESCRIPTION Digital Transport Service provides a cost-effective method of delivering voice grade service from the serving Central Office to a customer s premises. DTS is provided exclusively with DS1 Service (1.544 Mbps) and the 24 channels may be used for the transport of trunks for termination on customer provided equipment. DTS supports Ameritech ValueLink Premier Services, Direct Inward Dialing (DID) Service, Dedicated Success 800 Service /1/, and Local Exchange Business Trunks. DTS is an exchange service. B. TERMS AND CONDITIONS 1. DTS is offered in two serving arrangements, Integrated and Non-Integrated, from Central Offices where the Company has arranged facilities for such service. (a) (b) Integrated Service is an arrangement that allows for the direct termination of digital trunks from a digital Central Office to customer provided equipment. This arrangement supports Trunk side features only. The Integrated Arrangement is comprised of three elements: (1) Trunk Terminations; (2) DS1 Distribution Channel; and (3) Digital Interface Termination. Non-Integrated Service is an arrangement that allows for the termination of PBX trunks from an Analog or Digital Central Office to customer provided equipment. This arrangement supports Trunk side and Line side features on those trunks. This arrangement is comprised of three elements: (1) Trunk Terminations; (2) DS1 Digital Distribution Channel; and (3) Central Office Multiplexing. 2. Serving arrangements that require a mixture of Integrated and Non-Integrated terminations are provided as Non-Integrated Service. 3. The rate structure for DTS requires charges for Trunk Terminations, Company provided DS1 local distribution channel, DS1 central office multiplexing or Digital Interface Termination (as required) and End User Common Line Charge (EUCL). /1/ Effective December 31, 2021, Dedicated Success 800 Services are withdrawn for residence customers. (N)

21 PART 20 - Grandfathered Services 2nd Revised Sheet 37 SECTION 6 - Central Office Services DIGITAL TRANSPORT SERVICE (ADTS) (cont d) B. TERMS AND CONDITIONS (cont'd) 4. Additional charges for Central Office services and features such as Direct Inward Dialing (DID) Service, Ameritech ValueLink Premier Service and Dedicated Success 800 Service /1/ are applicable when appropriate. 5. All signals generated by Network Channel Terminating Equipment (NCTE) must comply with the signal and format constraints contained in Telcordia Publication TR-NPL Performance parameters for DTS can be found in Ameritech Technical Reference manual AM TR-TMO Availability and functionality of DTS may vary by serving Central Office and switch type. The Company will determine when Integrated or Non-Integrated terminations are required and whether DTS can be provisioned, or is compatible with, the customer s service and equipment. 7. If changes in Central Office technology permit the Company to convert a customer s Non-Integrated Termination to an Integrated Termination, the customer s rate will be adjusted to reflect the Integrated Termination rates. Non-recurring charges are not applicable for Company initiated changes. 8. Clear Channel Capability as specified in Ameritech Operating Companies Tariff F.C.C. No. 2, Section A.3.d, is an optional feature of ADTS, allowing the customer to transport maximum through put with no constraint on quantity or bit sequence. /1/ Effective December 31, 2021, Dedicated Success 800 Services are withdrawn for residence customers. (N)

22 PART 20 - Grandfathered Services 3rd Revised Sheet 39 SECTION 6 - Central Office Services DIGITAL TRANSPORT SERVICE (ADTS) (cont d) D. Service References The rates and charges in C. preceding provide for the Digital transport facility, multiplexing (as required) and the interface connection to the network. The additional rates and charges applicable for the specific services that can be provisioned on DTS channels can be found in the tariff references listed below. Service DS1 Service Ameritech ValueLink Premier Service. Central Office Multiplexing Success 800 Service /1/ Direct Inward Dialing (DID) Service End User Common Line Charges Local Message Charges/Extended Community Calling Charges Message Telecommunications Service Tariff References F.C.C No. 2, Section 7 Part 9, Section 3, in this Guidebook F.C.C. No. 2, Section 7 Part 10, in this Guidebook Tariff 20R, Part 6, Section 1 F.C.C. No. 2, Section Tariff 20R, Part 4, Section 2. Tariff No. 20R, Part 9, Section 1 /1/ Effective December 31, 2021, Dedicated Success 800 Services are withdrawn for residence customers. (N)

23 PART 20 - Grandfathered Services 1st Revised Sheet 1 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

24 PART 20 - Grandfathered Services 1st Revised Sheet 2 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

25 PART 20 - Grandfathered Services 2nd Revised Sheet 3 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

26 PART 20 - Grandfathered Services 1st Revised Sheet 4 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

27 PART 20 - Grandfathered Services 2nd Revised Sheet 5 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

28 PART 20 - Grandfathered Services 1st Revised Sheet 6 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

29 PART 20 - Grandfathered Services 3rd Revised Sheet 7 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

30 PART 20 - Grandfathered Services 2nd Revised Sheet 8 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

31 PART 20 - Grandfathered Services 2nd Revised Sheet 9 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

32 PART 20 - Grandfathered Services 1st Revised Sheet 10 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

33 PART 20 - Grandfathered Services 1st Revised Sheet 11 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

34 PART 20 - Grandfathered Services 1st Revised Sheet 12 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

35 PART 20 - Grandfathered Services 2nd Revised Sheet 13 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

36 PART 20 - Grandfathered Services 1st Revised Sheet 14 SECTION 10 - Wide Area Telecommunications Services (WATS) (D)

PART 17 - ISDN Services 5th Revised Sheet 1 SECTION 2 - ISDN Primary Rate Interface (PRI)

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