HotEx Billing Manager Installation Guide

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1 HotEx Billing Manager Installation Guide

2 Hotspot Express. All rights reserved. No part of this work may be reproduced, stored in a retrieval system, adopted or transmitted in any form or by any means: electronic, mechanical, photographic, graphic, optic recording or otherwise, translated in other language or computer language, without the prior written permission of Hotspot Express. Due care has been taken to make this Installation Guide and accompanying software package as accurate as possible. However Hotspot Express makes no representation or warranties with respect to the contents hereof and shall not be responsible for any loss or damage caused to the user by the direct or indirect use of this Installation Guide and accompanying Software System. Hotspot Express reserves the rights to alter, modify or otherwise change in any manner, the contents hereof, without obligation of Hotspot Express limited to notify any person of such revision or changes. Mention of third-party companies and products is for informational purposes only and does not constitute an endorsement. Hotspot Express assumes no responsibility with regard to the selection, performance, or use of these products. All understandings, agreements or warranties, if any, take place directly between the vendor and prospective users. #22-A 1st Floor 1st Main Road Jawahar Nagar Chennai Tamil Nadu, India Ph: Hotspot Express Installation Guide ii

3 Table of Contents About this guide 4 Intended Audience... 5 Purpose of this Guide... 5 Typographical Conventions... 5 Typeface... 5 Meaning... 5 Customer Support... 5 Installation 6 System Requirements...6 Hardware and Software requirement... 6 Network Setup...7 Installing HotEx Billing Manager...7 Client Side Configurations...10 Testing Network connectivity...15 Hotspot Express Installation Guide 3

4 About this guide About this guide This section includes the following topics: Intended Audience Purpose of this Guide Typographical Conventions Customer Support Hotspot Express Installation Guide 4

5 About this guide Intended Audience This guide is intended as an installation manual for the administrators, the agents and the clients on how to install the hotex Billing Manager application. Purpose of this Guide This guide describes the step-by-step installation process of the hotex Billing Manager application. Typographical Conventions Before starting, it is important to understand the typographical conventions used in this guide. TABLE 1: TYPOGRAPHICAL CONVENTIONS Typeface Bold CAPS Quotes Meaning Menu items, input fields, radio button names, check boxes, drop-down lists, tab names, buttons on the screen. Keys on the keyboard. Messages displayed on the screen. Note: A note that calls attention to a topic with related information. Warning: An Important message not to be ignored. Customer Support If you have problems, questions, comments or suggestions regarding HOTSPOT application and the documentation, contact us by at support@hotsopt.in. You can also call our customer support centre at (+91) Hotspot Express Installation Guide 5

6 Chapter 1 Installation Before you install HotEx Billing Manager, you must properly check for the system requirements and the network connectivity. System Requirements Hardware and Software requirement Pentium 4 1GB RAM (recommended) Two Ethernet Cards 4GB Hard Disk (minimum requirement) CD-Drive HotEx Billing Manager Installation CD The hotex Billing Manager CD will automatically install the Linux core and install the necessary modules for hotex Billing Manager function to build the hotex Billing Manager server on the installed system. No software or Operating System is required for the HotEx Billing Manager Installation. The HotEx Billing Manager Installation software will format your hard disk and install the Linux server. You have to keep a dedicated PC as server. Hotspot Express Installation Guide 6

7 Network Setup The following diagram illustrates the network setup for the HotEx Billing Manager. The HotSpot Linux server is connected to the internet. The LAN clients and WiFi clients get connected to the internet via the HotSpot Linux server. After the configuration of the HotSpot server, the customers are recommended to test the following network connections: Check the connection between the Linux server and the Internet Check the connection between the LAN clients and the Linux Server Installing HotEx Billing Manager Insert the HotEx Billing Manager Installation CD and configure the HotSpot Linux server as guided by screenshots from HotEx Billing Manager. HotEx Billing Manager will install the hotex Billing Manager suite in the server. Warning: The HotEx Billing Manager Installation software will format your hard disk. Hotspot Express Installation Guide 7

8 To start the installation 1. Run the HotEx Billing Manager Installation CD. Welcome to HotEx Billing Manager Software Installation page is displayed. 2. Press ENTER. The installation process continues with various screens and HotEx Billing Manager Software Installation displays the screen as shown in the following figure. Hotspot Express Installation Guide 8

9 3. Select the appropriate time zone and click OK. It formats the disk automatically, and installation process continues with various screenshots. 4. Once the installation is completed, HotEx Billing Manager Software Installation displays the screen as shown in the following figure. Hotspot Express Installation Guide 9

10 Client Side Configurations To configure the client PC, and to set the IP address, you have to obtain the LAN IP address to login to the application. To configure client pc 1. On the desktop of the client PC right-lick My network Places icon and select Properties. 2. The Network Connections page is displayed. Hotspot Express Installation Guide 10

11 3. Right-click Local Area Connection icon and select Properties. The Local Area Connection Properties page is displayed. 4. Select Internet Protocol (TCP/IP) and click Properties. The Internet Protocol (TCP/IP) Properties page is displayed. Hotspot Express Installation Guide 11

12 5. Select Obtain an IP address automatically option and click OK. 6. Click OK. The desktop of the client PC is displayed. Hotspot Express Installation Guide 12

13 7. On the desktop of the client PC, click Start and select Run. 8. Type cmd and click OK. The Command Prompt is displayed. Note: Use the DOS command IPCONFIG and ensure that the system obtains IP number from the hotex Billing Manager server, in the range of or similar. If not, it is understood that the system is connected to the WAN network. Hence, you have to swap the cable and connect to the LAN network and repeat the process of obtaining IP number. Hotspot Express Installation Guide 13

14 9. Open Internet Explorer and type the IP address / admin. The Login page is displayed. 10. Type the User name and Password (default password is admin) and click Ok. The HotEx Billing Manager Main Interface page is displayed. Hotspot Express Installation Guide 14

15 Testing Network connectivity After the configuration of the hotspot server, the customers are recommended to test the following network connections: Check the connection between the Linux server and the Internet. Check the connection between the LAN clients and the Linux Server. To check the connection between the Linux server and the Internet 1. On the Main Interface page, select Miscellaneous and click WAN IP Setting hyperlink. The WAN IP Setting page is displayed. 2. Select Assign Static IP for WAN Interface option button and click Next. The WAN Interface Static IP Settings page is displayed. Hotspot Express Installation Guide 15

16 3. To set the WAN interface static IP, click Update. The Confirmation page is displayed. 4. To restart the server, click the Click here link. The command prompt is displayed. Hotspot Express Installation Guide 16

17 To test the connection between the LAN clients and the Linux Server 1. On the Main Interface page, select Miscellaneous and click Internet Connectivity hyperlink. The Test Internet Connectivity page is displayed. 2. To check the Internet connection, click Ping!. The Ping Output page is displayed. Hotspot Express Installation Guide 17

18 3. After the successful installation, the Welcome page is displayed. Hotspot Express Installation Guide 18

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