Exam Code: Exam Code: Exam Name: Advanced Collaboration Architecture Field Engineer Exam.

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1 Exam Code: Number: Passing Score: 800 Time Limit: 120 min File Version: Exam Code: Exam Name: Advanced Collaboration Architecture Field Engineer Exam

2 Examsheets QUESTION 1 Which two options are business requirements in the retail vertical market? (Choose two ) A. supply chain agility B. customer experience transformation C. customer intimacy D. increase employee productivity E. collaborative customer experience /Reference: QUESTION 2 Which two options are typically included in a Cisco Collaboration Architecture services proposal? (Choose two.) A. medianet-readiness assessment services B. compliance strategy consulting services C. collaboration dashboard services D. Network security readiness assessment E. end-user documentation services /Reference: QUESTION 3 Which sequence of steps is correct for mapping business drivers with collaboration solutions? A. Ask questions; aggregate the business drivers; map business drivers with collaboration solutions; present collaboration solution. B. Ask questions; present collaboration solution; map business drivers with collaboration solutions; aggregate the business drivers. C. Ask questions; map business drivers with collaboration solutions; present collaboration solution; aggregate the business drivers. D. Ask questions; map business drivers with collaboration solutions; aggregate the business drivers; present collaboration solution. Correct Answer: A /Reference: QUESTION 4 Which two options are examples of partner services that involve addressing the culture of an organization so that collaboration applications are adopted more readily? (Choose two.)

3 A. analysis of communication process workshops B. application-readiness assessment C. internal marketing D. end-user education and training E. development of collaboration maps Correct Answer: CD /Reference: QUESTION 5 Cisco Collaboration Architecture differentiates from other solutions in terms of a unified workspace that creates a unique user experience. What is the main need of end users that needs to be addressed? A. to have a centrally managed unified communication solution B. to build up the architecture on any platform C. to allow collaboration any time, on any device, and with any content D. to ensure that telepresence is a mandatory part of any Cisco Collaboration Architecture E. to establish appropriate security policies around collaboration applications Correct Answer: C /Reference: QUESTION 6 On which area does architectural assessments focus? A. key performance indicators B. operational gaps in the functional areas C. smart business architecture borderless networks, virtualization, and collaboration D. advanced technology, route, switch, security, and wireless Correct Answer: C /Reference: QUESTION 7

4 Which two options are business requirements in the public sector vertical market? (Choose two.) A. creating rich opportunities for effective collaboration and learning B. transforming customer experience C. increasing employee productivity D. supporting mobile environment E. increasing revenue /Reference: QUESTION 8 Security plays an essential role in the Cisco Collaboration Architecture. In which layers of the Cisco Collaboration Architecture is security implemented? A. Cisco provides advanced security solutions in the infrastructure and collaboration services layers while the collaboration applications layer security is ensured by third-party solutions. B. Advanced Cisco security solutions are implemented in all layers of the Cisco Collaboration Architecture model. C. Cisco security solutions are integrated into the infrastructure layer and partially into the collaboration services layer. D. Security is implemented in all the layers except in the medianet services interface layer. Correct Answer: A /Reference: QUESTION 9 Which tool offers a blueprint for designing and deploying a full-service, comprehensive network to support business needs? A. Cisco Steps to Success B. Cisco Smart Business Roadmap C. Cisco Collaboration Use Case Tool D. Cisco Smart Business Architecture Correct Answer: D /Reference: QUESTION 10 Which three options are strengths of a business-focused CIO? (Choose three) A. industry knowledge B. cost control

5 C. governance D. relationship building E. service delivery F. technical knowledge Correct Answer: ACD /Reference: QUESTION 11 Which of the following is the last step when mapping business requirements with Cisco Collaboration Architecture? A. Map important technical KPIs with customer process flow. B. Map business model elements with the value chain. C. Map collaboration maps (diagrams) with Cisco Collaboration Architecture. D. Map process flow tasks with the collaboration map. E. Map value chain and value network with Cisco Collaboration Architecture applications Correct Answer: C /Reference: QUESTION 12 Which two of the following are reasons why it is important to clearly understand a customer's business model when preparing the Cisco Collaboration Architecture proposal for that customer? (Choose two) A. It helps to link Cisco Collaboration Architecture directly to that business model B. It presents how collaboration can increase efficiency and value creation C. It defines CapEx and OpEx parameters for easier definition of value proposition. D. It unveils the weaknesses of the customer's business model. E. It helps to show how to improve ROI and TCO, and align them with Cisco Collaboration Architecture. Correct Answer: BE /Reference: QUESTION 13 Which two options are characteristics of Cisco collaboration cloud-based solutions? (Choose two.) A. private cloud collaboration solution B. data center interconnected solution C. hosted collaboration solution partner cloud D. security intelligence operations E. integrated computed stacks

6 Correct Answer: AC /Reference: QUESTION 14 Which two questions represent market trend complexities for considering a new collaboration experience? (Choose two.) A. How can we ensure that our employees are making the best use of all this information? B. How do you deal with cultural and language differences, not to mention conference calls at all hours? C. How can we make sure we and our employees are getting the information we need, when we need it? D. How can we manage operational and capital costs in the face of increasing needs from the business? E. How can we build customer intimacy when we have so many customers communicating with us? /Reference: QUESTION 15 How can the Cisco collaboration services layer of Cisco Collaboration Architecture help managers to measure KPIs? A. The Cisco collaboration services layer is a standalone element of Cisco Collaboration Architecture and delivers services that directly improve business KPIs B. Cisco collaboration services and infrastructure layers compose Cisco Collaboration Architecture that improves technical KPIs. C. The Cisco collaboration services layer delivers additional performance information to demonstrate increased business performance. D. Conferencing, IP communications, telepresence, and other Cisco collaboration services deliver additional information to show the increased business performance. Correct Answer: C /Reference: QUESTION 16 Which two options are ways by which collaboration has impacted the government sector? (Choose two.) A. improved safety and security B. increased employee productivity C. improved operations and impact D. anytime, anywhere learning E. growing loyalty Correct Answer: AC

7 /Reference: QUESTION 17 Which two services are often led by Cisco? (Choose two.) A. cloud services B. hardware replacement services C. software upgrade services D. software-based services E. maintenance services /Reference: QUESTION 18 Which two options are correct statements about the corporate value chain? (Choose two) A. The corporate value chain helps identify relevant departments but does not provide a link to the associated executives. B. The corporate value chain is a straight map to identify stakeholders within the customer's organization. C. The corporate value chain shows hierarchies or reporting lines that help identify whom to approach outside of the IT department. D. The corporate value chain is an organization chart that helps identify different departments and business process owners E. The corporate value chain and core processes help map the relevant departments to the customer's organizational chart. Correct Answer: BC /Reference: QUESTION 19 Which two tools and resources can most efficiently help you to shorten the time to prepare the BOM? (Choose two) A. Cisco Collaboration Architecture Validated Designs B. Cisco Collaboration Competitive Edge Portal C. Cisco Collaboration Architecture resources on PEC D. Cisco Unified Workspace Licensing tool E. Cisco Smart Business Architecture Correct Answer: AE

8 /Reference: QUESTION 20 Which three options are assessment types for gap analysis? (Choose three) A. outsourcing assessments B. architectural assessments C. operational assessments D. business assessments E. technology assessments F. virtualization assessments Correct Answer: BCE /Reference: QUESTION 21 Cisco supply chain agility solutions are addressing a crucial part within the manufacturing industry. Which of the following is the main driver of that branch of industry? A. achieve lower unit costs B. ensure quality standards to customers C. increase utilization of manufacturing plants D. achieve stronger competitive position in the marketplace E. adopt the supply chain to changing markets Correct Answer: E /Reference: QUESTION 22 Which option represents an organizational change objection? A. A migration is impossible without high costs or operational fallouts. B. We are expanding and acquiring new business. This is the wrong time to switch to collaboration. C. How can a collaboration architecture help reduce our operating expenses? D. How can we justify the fact that it is far more expensive than upgrading our existing solution? Correct Answer: B /Reference: QUESTION 23 Which three building blocks of the business model canvas help to achieve efficiency? (Choose three.)

9 A. revenue streams B. key partners C. key resources D. channels E. cost structure F. customer segments Correct Answer: BCE /Reference: QUESTION 24 Retail businesses must act quickly in order to innovate, respond to changing market conditions, enhance customer service, and increase sales. Which option addresses this requirement? A. Cisco Lean Retail B. Cisco Connected Retail C. Cisco Employee Optimization D. Cisco Customer Experience Transformation E. Cisco Secure Store Correct Answer: A /Reference: QUESTION 25 Which Cisco Telepresence product series exemplifies simple-to-use immersive collaboration? A. TX Series B. MX Series C. Profile Series D. EX Series Correct Answer: A /Reference: QUESTION 26 Which two statements describe how Cisco Validated Designs help lo build BOM faster"? (Choose two.) A. Cross-architectural aspects assist with proper design. B. They help a presales engineer to better understand a customer's business. C. They help to verify any BOM that is created. D. Cisco architects use Cisco Validated Designs to attach a network diagram to a BOM.

10 E. Proven, tested designs ensure BOM will not change frequently /Reference: QUESTION 27 Which activity belongs to mapping business requirements to Cisco Collaboration Architecture? A. developing the high-level and detailed customer designs B. applying the requirement to the Cisco architecture reference model C. identifying items from the architecture that would be used, such as switches and routers D. building the customer design Correct Answer: A /Reference: