INTERNAL AUDIT MANAGER POSITION DESCRIPTION
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1 INTERNAL AUDIT MANAGER POSITION DESCRIPTION POSITION TITLE: REPORTS TO: KEY RELATIONSHIPS (INTERNAL): KEY RELATIONSHIPS (EXTERNAL): KEY RESPONSIBILITY: LOCATION: Internal Audit Manager Group Manager Audit & Risk Internal Audit Team Executive Leadership Team Divisional CFOs Divisional and Facility Executive Teams Divisional and Facility Managers External and Co-Source Auditors Provide independent, objective assurance and internal audit consultancy services to management and staff that add value by enhancing the effectiveness of SVHA risk management, control and governance processes SVHA Group Office, William Street East Sydney DATE REVIEWED: February 2016 PURPOSE: The purpose of this position is to: Perform professional internal auditing work Conduct performance, operational, financial, clinical and compliance internal audit projects and contribute to the successful delivery of the internal audit plan Provide input into the development of the internal audit plan Assist develop and maintain a culture of accountability and integrity Facilitate the integration of risk management into day to day business activities and processes Promote a culture of cost consciousness, self-assessment and adherence to high ethical standards Support the Group Manager Audit and Risk in their role as sponsor of the Audit and Risk Committee and Audit and Risk Executive Sub-Committee Support the Group Manager Audit and Risk in the appointment and management of third party vendors to maximise the value of their engagement to SVHA Provide coaching and technical support for the Internal Audit Team ST VINCENT S HEALTH AUSTRALIA: IDENTITY Our organisational values are relevant to all positions. All employees are required to consistently demonstrate behaviours that support the Mission, Vision and Values of St Vincent s Health Australia and promote an ethical environment in accordance with the St Vincent s Health Australia Code of Conduct. OUR MISSION As a Catholic health and aged care service provider, our mission is to bring God s love to those in need through the healing ministry of Jesus. We are especially committed to people who are poor and vulnerable. We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.
2 OUR VISION To lead transformation in health care inspired by the healing ministry of Jesus. OUR VALUES Our values, based on the Gospels, reflect the healing ministry of Jesus, and act as a point of reference for our decision making which is fundamental to our catholic identity. Our values provide direction as to the type of organisation we aspire to be and the kind of behaviours we regard as appropriate to help achieve our aspirations. Our values underpin all that we do and are demonstrated through our everyday actions, giving our mission and vision life. Compassion: Caring for others with an openness that affirms life and healing Justice: Acting with courage and fairness in pursuit of what is right and just Integrity: Ensuring our actions and decisions are grounded in our values, reflecting both honesty and authenticity Excellence: Demonstrating a passionate commitment to continuous improvement and innovation OUR CARE Our Care is: Provided in an environment underpinned by our mission and values Holistic and centred on the needs of each patient and resident High quality, safe, and continuously improved to ensure best practice Innovative and informed by current research using contemporary techniques and technology Delivered by a team of dedicated, appropriately qualified people who are supported in a continuing development of their skills and knowledge Committed to a respect for life in accordance with the Gospels RESPONSIBILITIES MISSION AND CATHOLIC IDENTITY Work within the Our Mission, Vision and Values of SVHA in accordance with the Capability Framework and SVHA Code of Conduct by ensuring that these principles are effectively integrated in all areas of responsibility Model the Values and Code of Conduct of SVHA and promote an ethical work environment INTERNAL AUDIT Support the Group Manager Audit and Risk fulfil their responsibilities in relationship to the Audit and Risk Committee, Group Executive Committee, Audit and Risk Executive Sub-Committees and other related Committees Contribute to development of the Internal Audit s team technical knowledge and methodologies through coaching and quality assurance activities Support the Group Manager Audit and Risk with the management of all aspects of project delivery to ensure projects are scoped, designed and delivered on time, within budget and deliver the required value to stakeholders. Identify and evaluate SVHA s audit risk areas and provide input to the development of the annual internal audit plan Perform and lead audit projects from the Internal Audit Plan, including all aspects of audit planning, scoping, fieldwork (including detailed working papers), reporting and monitoring of agreed recommendation in accordance with the SVHA Internal Audit Policy Conduct interviews, review documents, develop and administer surveys, compose summary memos, and prepare working papers Identify, develop, discuss and document audit issues and recommendations for improvement using independent judgment concerning areas being reviewed Present the results of audit and consulting projects via clear and concise written reports and oral presentations on a timely basis to management and relevant Committees Contribute to the development and maintenance of Internal Audit systems, processes, tools, templates and methodology which support the provision of best practice internal audit service Page 2 of 5
3 Engage and develop effective working relationships with Internal Audit team members including Co-Source Internal Auditors to deliver audit projects from the Internal Audit Plan Represent internal audit on SVHA project teams, at management meetings, and with external stakeholders Pursue professional development opportunities, including external and internal training and shares information gained with internal audit team Perform other special projects, investigations and audit related work as assigned by Group Manager Audit and Risk STAKEHOLDER ENGAGEMENT Support the Group Manager Audit and Risk manage the engagement, performance expectations and deliverables of third party vendors to maximise the value of the engagement to SVHA Proactively develop a trusted advisor relationship with management that enables internal audit to effectively influence positive changes within the Group Maintain effective relationships with External Audit and Co-Sourced Internal Auditors and other key stakeholders that support the delivery of our services to SVHA Respond to requests for assistance and support (e.g. investigations, special reviews, additional analysis, better practices) from key stakeholders to the agreed standards and timeframes PEOPLE AND LEADERSHIP Contribute to the development of an Internal Audit team culture that delivers high value-add outputs and an environment where people excel Actively collaborate with other colleagues within Internal Audit and the Group to ensure the highest quality advice and services are provided to our stakeholders Actively collaborate with external colleagues to ensure SVHA is implementing the best practice in relation to internal audit COMPLIANCE Ensure compliance with the relevant legislation and relevant professional standards. The latter include but is not limited to: o IIA International Professional Practices Framework including the International Standards for the o Professional Practice of Internal Auditing (the Standards) Standards relevant to Internal Audit issued by the Australian Society of Certified Practicing Accountants and Institute of Chartered Accountants in Australia. Ensure compliance with the SVHA Internal Audit Policy Operate within delegated responsibilities and authorities as approved by the SVHA Board Ensure that relevant personal professional qualifications, registrations, and memberships are maintained at the required level Ensure personal compliance with mandatory training requirements KEY PERFORMANCE INDICATORS Key performance Indicators will be determined annually in consultation with the Group Manager Audit & Risk. EXPERIENCE Essential At least 5 years relevant professional (internal audit, external audit, operations, accounting, business analysis, or program evaluation) experience Experience in collecting and analysing complex data, evaluating information and systems, drawing logical conclusions and documenting improvement recommendations in clear and concise audit reports Demonstrated experience in successfully working with external service providers Proven experience in engaging with and managing the expectations of stakeholder groups at all levels Demonstrated ability to take initiative and generate ideas resulting in continuous improvement and innovation Proven experience to work independently under general supervision with considerable latitude for initiative and independent judgment. Demonstrated ability to manage internal audit workload in accordance with project deadlines Strong project management experience Demonstrated commercial acumen Page 3 of 5
4 Advanced negotiation and conflict resolution skills Desirable Knowledge and experience of the health industry QUALIFICATIONS Essential Tertiary qualifications in commerce, economics, health or other related field Desirable Post Graduate qualification in a related discipline (e.g. CA, CPA, IIA) SKILLS PEOPLE AND LEADERSHIP An ability to understand and navigate complex stakeholder environments, engage and influence stakeholders effectively and build consensus where required. Ability to motivate and elicit cooperation from people at all levels in the organisation High levels of self-motivation drive and initiative combined with the ability to adapt to changes in circumstances. Thrives on working in a high performing team environment A high level of professionalism and personal integrity Ability to be an effective team player Strength of character in presenting complex and sensitive issues to senior management A commitment to the Mission, Vision and Values of SVHA An ability and willingness to promote the Catholic identity of SVHA and to work within the SVHA Code of Conduct and code of ethical standards for Catholic health providers TECHNICAL Knowledge of risk management, internal control, investigation and internal audit best practice methodologies Demonstrated experience in providing independent, objective assurance and internal audit consultancy services and making recommendations to improve risk management, internal control and governance processes Demonstrated ability to prepare clear and concise audit reports that communicate detailed technical findings Familiarity with the common indictors of fraud Ability to understand the commercial impacts of audit findings and ability to make pragmatic and commercial recommendations supported by fact and evidence Demonstrated understanding of the role and function of public and private hospitals, community health services and aged care within the Australian health system Ability to develop, prepare and present audit reports and recommendations to senior management groups Excellent verbal and written communication Advanced presentation and facilitation skills Financially and economically literate OTHER Flexibility to travel as required Page 4 of 5
5 INCUMBENT CAPABILITY REQUIREMENTS (Level 3) The incumbent of this position will be expected to possess the following core capabilities: Capability Demonstrated Behavior Personal Personal effectiveness Executes Results Sets and measures team goals, driving pursuit of higher standards of practice Learning Agility Flexibility Responds to new and complex situations by adjusting behaviour appropriately Outcomes Patient/Resident/client centred Patient Excellence Monitors satisfaction levels and proactively addresses issues Innovation and Improvement Continuous Improvement Anticipates problems and continuously improves systems and processes Strategy Driving Results Drives For Results Takes ownership for performance of team results Organisational Acumen Short Term Planning Uses information and organisational People knowledge to make decisions and achieve results Leads Others Shares responsibilities, providing support and effective communication Working with and Managing others Collaboration Operates Cross Functionally Develops constructive relationships across the organisation Page 5 of 5
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