Polish Safer Internet Centre Final Report 1 October March 2012

Transcription

1 Polish Safer Internet Centre Final Report 1 October March 2012 Main Partner:

2 Table of contents: Safer Internet Programme... 4 Polish Safer Internet Centre... 4 Saferinternet.pl Social campaigns The Promotion of the Safe Internet I don t accept, connect nor enter... campaign promoting Polish Hotline Dyżurnet.pl Watch your face Facebook campaign Educational resources Sieciaki.pl educational portal Sieciaki on Holidays summer campaign Sieciaki Action in Hospitals SieWie E-magazine for children Internet! educational resource for senior primary school students Zuźka and Tunio discover the Internet project Talk show W sieci - educational resource for high schools Two new e-learning courses Sheeplive project Numa Numa E-zine for teenagers Web adventures of File and Folder Necio.pl a new educational project for children aged Training and Conferences th International Conference Keeping Children and Young People Safe Online The Safe School training programme Safe Junior Academy The Congress of Young Internet Users Being Safe on the Internet Conferences Internet and Hearing Impaired Children Conferences Dyżurnet.pl press conference Safer Internet Day Safer Internet Day Safer Internet Day Youth Panel European Award for Best Children s Online Content We create a safe Internet poster competition Cooperation with libraries Helpline.org.pl Statistical data New website of Helpline.org.pl Internship programme Participation in events Five years of Helpline.org.pl... 20

3 Saferinternet.pl Final Report Dyżurnet.pl Statistical data Hotline activities National Cooperation working in partnerships Consultation Committee (Advisory Board) National Coalition for Child Online Safety Safer Together National Programme Involvement in the Family on the Web Action Safe Internet week International Cooperation Events Study visits Mentorship exchanges Polish Safer Internet Centre 3

4 Polish Safer Internet Centre Safer Internet programme The European Commission s Safer Internet Programme was launched in 1999 and aims at promoting the safer use of the Internet and new online technologies, particularly for children. The main objectives of the Programme are: fighting against illegal content, tackling unwanted and harmful content, promoting a safer environment, raising awareness. The European Commission s Safer Internet plus Programme ( ) covered all new online technologies including mobile and broadband content, online games, peer-to-peer file transfer and all forms of real-time communication (chat rooms and instant messaging). The scope of the new programme for has been extended to include emerging online technologies and cover harmful conduct, like grooming and cyberbullying. Source: _ society/activities/sip/index _ en.htm Polish Safer Internet Centre The Polish Safer Internet Centre was established in 2005 within the European Commission s Safer Internet Programme. The Centre is run by the Nobody s Children Foundation (Fundacja Dzieci Niczyje FDN) and Research and Academic Computer Network (Naukowa i Akademicka Sieć Komputerowa NASK) the coordinator of the Centre. The Centre undertakes a number of comprehensive activities aimed at improving the safety of children and young people using the Internet and new technologies. Most projects of the Centre are implemented in cooperation with the Orange Foundation. Naukowa i Akademicka Sieć Komputerowa (NASK) a research institute, which conducts scientific, research and development activities in the area of security, reliability and efficiency of the ICT network. NASK is the Polish national registry of Internet names in the.pl domain, it is also the data networks operator. In the framework of NASK operates CERT Polska team that is dedicated to respond to security breaches in the network. In 1991 NASK connected Poland to the Internet. Nobody s Children Foundation (FDN) a non-profit non-governmental organization. Since 1991, it has been providing a broad scope of assistance for abused children, their families and caregivers. The Foundation runs an advocacy centre for abused children, organizes and implements many projects related to the problem of child abuse and provides training courses to different groups of professionals. Since 2004 FDN has been working in the field of online safety for children and young people. The Polish Safer Internet Centre implements three projects: Saferinternet.pl Helpline.org.pl Dyżurnet.pl Comprehensive awareness-raising activities aimed at promoting safer use of the Internet and new technologies by children and young people. Project implemented by FDN and NASK in cooperation with the Orange Foundation. Project under which support and advice is offered to young Internet users, parents and professionals encountering threats related to the use of the Internet and mobile phones by children and young people. Project implemented by FDN and the Orange Foundation. Hotline receiving reports about illegal Internet content, such as child sexual abuse images, racism and xenophobia. Project implemented by NASK 4 Polish Safer Internet Centre

5 Saferinternet.pl Final Report Saferinternet.pl The Saferinternet.pl project comprises comprehensive awareness-raising activities promoting safe and responsible use of the new media by children and young people. The project is coordinated by FDN and is run jointly by FDN and NASK. Most actions undertaken within the project are carried out in cooperation with the Orange Foundation. 3.1 Social campaigns The Promotion of the Safe Internet Sign-boards with children s underpants in the Coccodrillo clothing shops From 1 to 15 February 2011 the new informational campaign named The Promotion of the Safe Internet was carried out. The campaign was targeted at the parents of the youngest children with the goal to raise the awareness that the Internet is the place where serious dangers, such as paedophilia, await even for a juvenile child. It was carried out nationwide, in 150 shops with children apparel of the Cocodrillo brand. Customers were exposed to sign-boards depicting a computer hand-shaped cursor approaching real children s underpants. The idea was to catch the recipients attention and approach them with strong message about hazards such as paedophilia. Apart from the sign-boards customers were able to find informative posters and brochures in all shops participating in the campaign. The campaign was designed by the Publicis marketing agency and was awarded with golden drum in Design and Art Direction category at the Golden Drum International Advertising Festival 2010 in Portoroz. It has also gained extensive media coverage in Poland. The Orange Foundation and the Cocodrillo children clothing company were partners in this action. Poster which accompanied the sign-boards in the shops Polish Safer Internet Centre 5

6 Polish Safer Internet Centre I don t accept, connect nor enter... campaign promoting Polish Hotline Dyżurnet.pl The social campaign I don t accept, connect nor enter... was launched by NASK on 3 August 2011 in response to the growing number of illegal online content. The aim of the campaign was to promote the activity of the Polish Hotline Dyżurnet.pl and to inform users that at the website they may anonymously report illegal and harmful content found on the Internet in one of the three basic categories: child sexual abuse material, hard pornography, racism and xenophobia. The campaign was also aimed at building awareness of Internet users about harmful or illegal online content and the need of responding to such incidents. In this way, every Internet user may contribute to preventing negative consequences of such threats. The campaign was addressed to adults and included online, print and outdoor advertising created by Clos Brothers agency. The new logo of Dyżurnet.pl was also designed. Special acknowledgements were expressed to media for having recognised the importance of the problem and for their support in displaying and publishing the campaign materials. Since the beginning of the campaign the following media and institutions have been involved in the initiative: Agora Foundation (gazeta.pl), Wirtualna Polska (WP.pl), Kampaniespoleczne.pl, Modaija.org, Diebold Poland Sp. z o.o (owner of the nation-wide cash4you ATM network in Poland) Watch your face Facebook campaign Campaign posters In response to the increasing popularity of Social Networking Sites among children and youth Polish Safer Internet Centre has launched a viral campaign dedicated to the protection of online privacy. The campaign is carried out under the slogan Watch your face (the slogan uses double meaning of the word face in Polish beside the regular, obvious meaning, it is also commonly used as abbreviation from Facebook, and often as a general term for SNS). It is addressed to young Internet users between the age of 13 to 17 years. For the campaign purpose, the Nobody s Children Foundation and NASK together with the VA Advertising Agency created a superhero character Fejsmen (Faceman) who tries to help Internet users who engaged in risky behaviours online which jeopardized their privacy. Fejsmen Fejsmen s Facebook profile always fails to help, which should make young people realise that only a deliberate action and the responsibility of Internet users themselves will ensure their safety and privacy online. Fejsmen however does succeed to provide important safety tips. The campaign includes five animated videos The Adventures of Fejsmen. Each of five episodes tackles a different issues: sexting, the need for logging out, the risks associated with reckless comments posting, publishing, and sharing photos. The videos are produced in amusing and youth-friendly manner. In January 2012, official Fejsmen s Facebook profile was launched. Until March 2012 it has collected over 4,000 fans. The videos can be found on Facebook and YouTube. The action is promoted through Facebook advertisements and PR activities. The project was first presented in public at the conference accompanying the celebration of the Safer Internet Day Polish Safer Internet Centre

7 Saferinternet.pl Final Report 3.2 Educational resources Sieciaki.pl educational portal Sieciaki.pl portal has been run since 2005 and since 2009 has been reorganized into a form of a social community for children. The project is a response to the growing interest in the social networking sites among youngest Internet users. The website is equipped with social networking functions (a profile, comments, friends etc.) and creates a space for educating children in the area of safety related to social networks. Communication possibilities between children are limited to emoticons and defined phrases due to safety reasons. The plot of the website is based on the adventures of Sieciaki web wise kids who know how to use the Internet in a safe way and who fight with evil present online, represented by black creatures called Sieciuchy. The main task of Sieciaki, who possess special skills, is to promote information about safe, effective and constructive Internet use. Sieciaki.pl users take part in educational games, quizzes and competitions. Since February 2005 over 203,000 children have signed up at the portal. The website has around 2,222 unique visitors per day and 5,000 unique visits per day. In the period reported, from 1 October 2010 till 31 March 2012, the website administrators sent 67 tips and 383 messages to children. During this time 95 competitions with attractive prizes were organized Sieciaki on Holidays summer campaign Sieciaki on Holiday is a summer educational campaign run by Nobody s Children Foundation in cooperation with Orange Foundation since A team of young animators travels around Poland organizing outdoor events on Internet safety in the most popular holiday destinations. The main goal of the campaign is to teach children, through games and other fun, outdoor activities, how to be safe online and where to seek help in case of Internet-related problems. The idea of Sieciaki tour is related to educational resource for children. During the 3-4 hours picnic children participate in many educational activities run in three huge, colourful tents: Sieciokino - a big, open air cinema where children watch Internet safety cartoons and movies and then answer questions related to their content. Mega Safety Centre - a big Internet café with computers and wireless Internet, where picnic s participants have an opportunity to verify and deepen their knowledge on Internet safety by passing e-learning courses or quizzes, as well as explore safe Internet sites for children developed within the project. Sieciaki s Entertainment Centre - the third tent, in which children find puzzles and colouring books, presenting problematic situations that children may encounter online. By taking part in the picnic quizzes and competitions children collect bytes which later on can be exchanged for prizes, like comic books, games, computer accessories or antivirus programs. Polish Safer Internet Centre 7

8 Polish Safer Internet Centre The inauguration of the 2011 campaign took place in Warsaw on 28 June. More than 3,000 children took part in eight outdoor events of the 2011 edition of Sieciaki on Holiday action. Four events were organized in Warsaw, targeted on children who spent their holiday in the city. The other four took place in the popular Polish holiday destinations by the Baltic Sea Coast: 28 June 2011 Warsaw 9 July Warsaw 18 July Dąbki 19 July Dźwirzyno 20 July Jarosławiec 21 July Jastrzębia Góra 20 August Warsaw 26 August Warsaw Jastrzębia Góra Jarosławiec Dźwirzyno Dąbki Warszawa Sieciaki Action in Hospitals Additionally to Sieciaki holiday events there were two educational events organized in two major children hospitals. This action was run by the Nobody s Children Foundation and volunteers of the Orange Foundation in 2011 for the first time: 24 August 2011 Mother and Child Institute, Children Clinic Warsaw 24 August 2011 Children Hospital Ciechanów During the picnic children learnt about Internet safety issues, watched cartoons, responded to questions and participated in contests with prizes. Every child residing in the hospital at that time received a gift bag. In addition, educational materials on online safety were sent to more than 150 children hospitals across Poland SieWie E-magazine for children SieWie is the e-magazine published every two weeks at the Sieciaki.pl portal. The aim of the magazine is to inform and educate young users of Sieciaki.pl. In addition to information about newest features on the site, there are also regular columns dedicated to education, which address the issues of safe use of computers and the Internet. In the reporting period 37 issues of SieWie were published. In addition to online format SieWie also exists in the printed version. So far there was one special issue (circulation of three thousand copies) which was a guide to the functionalities of Sieciaki.pl portal. Printing was sponsored by PWN School Publishers. 8 Polish Safer Internet Centre

9 Saferinternet.pl Final Report Internet! educational resource for senior primary school students In November 2010 another edition of Nobody s Children Foundation s 321 Internet! educational campaign was initiated in Warsaw. It was targeted at the 5th, 6th and 7th graders children aged Until the end of the 2010 the classes on online safety were held in all elementary schools in Warsaw. The classes were based on lesson scenarios and educational cartoons developed by Nobody s Children Foundation in cooperation with Microsoft as well as with the well-known Polish rally driver Krzysztof Hołowczyc. The resource was honoured by the Polish Ministry of National Education and teachers weekly magazine Głos Nauczycielski with the award for the best educational initiative of the year In 2010 edition of the campaign Warsaw Bureau of Education was an active partner, financing the print and distribution of 32 thousand educational comic books for all children participating in the classes. In November 2010, a special version of the educational package designed for children with hearing disabilities was released. It was developed in close cooperation with Polish Death Association and was distributed to the integrative schools nationwide. All materials both in version for hearing and non-hearing children can be downloaded from the site Zuźka and Tunio discover the Internet project Zuźka and Tunio Discover the Internet is an educational project targeted at children aged 8 through 11. It was created upon the initiative of the Orange Foundation and was developed in cooperation with Nobody s Children Foundation and the Science and Knowledge Foundation. In the project a model of education through play was applied to provide young children with basic knowledge concerning the rules of safe and effective use of the Internet. A set of lesson scenarios together with matching materials was created and published in February It includes games, puzzles and cartoon films and presents the adventures of Zuźka and Tunio two young Internet users. Children can learn about the risks on the Internet: malicious content and dangerous contacts as well as about questions of privacy and netiquette social conventions that facilitate communication between Internet users Talk show W sieci - educational resource for high schools Talk show W sieci ( On the web ) developed by Nobody s Children Foundation and Microsoft is an offer of educational classes about online safety addressed to youth. The resource has an innovative talk-show formula and features young celebrities. It includes a 25-minute video shot in the style of a talk show popular among youngsters. It is hosted by a young, popular Polish singer Ewa Farna - who is an idol for many teenagers. In the talk show, two young guests - Karolina and Rafal are interviewed by Ewa Farna. They share their personal experiences with grooming and cyberbullying, explaining how the incident happened, what influence it had on their lives, how they managed to deal with such a difficult situation and where they received help. At the end of the video, celebrities share short messages about their positive activities on the Internet. The film is complemented by a class scenario on online safety. The class scenario is designed for one (45 minutes) or two school lessons and allows teachers to deliver online safety classes in an interesting way to 13 to 17-year-olds (junior high school and high school students). Polish Safer Internet Centre 9

10 Polish Safer Internet Centre The resource got the patronage of the Commander in Chief of the Police. It is available in DVDs and for download from website. From March 2011, the On the Web project has been delivered by the police and Microsoft volunteers in the Świętokrzyskie region. In April 2011, thanks to the cooperation of the Education Department of the Municipal Office, classes based on the resource were conducted in all high schools in Warsaw Two new e-learning courses In October 2010 two new courses were added to the e-learning platform run by Nobody s Children Foundation. The first newly introduced course is based on 321 Internet! educational materials and is addressed to children aged It includes five cartoons dealing with different problem fields. Film heroes encounter different problematic situations online and young users have a possibility to decide how the story could unfold. The second new course is aimed at adult professionals who may have to deal with children s online safety the teachers, pedagogues and psychologists. The course comprises 18 modules in 3 chapters. After successfully passing the final test, users are able to generate a certificate of online course completion. The e-learning platform is still receiving new functionalities. From November 2010 the courses are also available as stand-alone applications that can be downloaded and used offline in addition to standard online mode at Sheeplive project On 31 August 2011 just before the start of the new school year, the Polish Safer Internet Centre launched a series of nine educational cartoons Owce w sieci (Sheeplive). Cartoons were originally prepared by the Slovak Safer Internet Centre and were awarded prestigious accolades and translated into several languages. The Polish version involved popular Polish actor Andrzej Grabowski, who dubbed all the characters on the pro bono basis. The main project partner is the Orange Foundation. The cartoon stories are set in the mountains, at the hall, where we observe trials and tribulations of a wise shepherd, his companion Jasiek young and naive gamekeeper, the innocent sheep and rams, and the bad wolves. Cartoons play on folk themes from Tatra Mountains, characters cite the traditional sayings, use the dialect but also use the electronic media at the same time. The stories reflect the contemporary culture of children and youth. Completion of each tale contains a moral, telling how to avoid online risks. The Polish version of Sheeplive cartoons is available at 10 Polish Safer Internet Centre

11 Saferinternet.pl Final Report Numa Numa E-zine for teenagers Numa Numa is a new educational tool - a magazine - designed for teenagers aged between 13 and 17. It addresses issues related to online safety, new technologies and Internet phenomena, with emphasis on the positive aspects and uses of the www. The name of the magazine refers to a viral video posted online as a joke, which unexpectedly acquired more than a forty million views and remains one of the most popular videos in the history of the Internet. It illustrates the unpredictability of the web, its almost limitless possibilities and a huge and still growing number of users. Each issue of the magazine will tackle different online safety issues and provide information and ideas for the effective and creative use of the www. The first issue of Numa Numa was printed in September 2011 in 42,000 copies and it is also available online at: The second issue was printed in March 2012 in copies. It focused on the subject of online privacy and presented the message of the Facebook campaign Watch your face. It is available online, printed copies can also be ordered. Numa Numa e-zine Web adventures of File and Folder Web adventures of File and Folder performance DVD cover Web adventures of File and Folder is a 45-minutes performance targeting the youngest kids to introduce them to the virtual world and educate them how to protect their privacy on the Internet and deal with threats online. The content of the performance was prepared jointly by NASK and two actors from Zygzaki.com.pl group who specialize in working with children. The performance accompanied a few conferences and events which hosted children and were organized by the Polish Centre. In January 2012 NASK produced 1000 DVD copies with short educational scenes and lesson plans. Scenes and lesson scenarios are based on web adventures of the two characters - File and Folder. DVDs will be distributed to primary schools. The scenes together with school lessons will be also available online to be downloaded. Polish Safer Internet Centre 11

12 Polish Safer Internet Centre Necio.pl a new educational project for children aged 4-5 In December 2011 a new educational project Necio.pl targeting children 4-5 years of age and their parents was launched. It is Nobody s Children Foundation s response to the fact that everyounger children are going online. The research shows that 2/3 of Polish children (3-6 years old) use the Internet more often than once a week, and their average time spent is approx. 45 minutes. There is however scarcity of educational resources dedicated to preschoolers. For this reason Nobody s Children Foundation in conjunction with the Orange Foundation created a new educational project Necio.pl targeting children 4-5 years of age and their parents. The project s main component is a website with child-friendly animation, games and songs explaining to children the rules of Internet safety and the basics of computer use. The host of this site is Necio, a friendly little robot who guides young users though the process of learning what is the Internet, how to surf safely, how to use communicators and as well as where to find safe websites. Necio.pl website While using Necio.pl children will get familiar with Sieciaki (main characters of Sieciaki.pl Nobody s Children Foundation s project for older children) and Sieciuchy, characters which incarnate Internet risks, so that switching from Necio.pl to Sieciaki.pl will be a natural step for them in the future. The project was created in a way that allows parents to actively participate with children while they discover the virtual world with Necio. The creators on each step highlight the importance of parents in education towards safe use of online technology by their children. It also includes a section dedicated to teachers. There they can find educational sets prepared especially to use as activities with children. Materials are divided into three parts: class scenarios, multimedia consisting of songs, interactive games and videos, printable materials. These are available for download from the website or can be ordered through Since the start of the project more than users have visited the site. 3.3 Training and Conferences Training courses and conferences on the topic of children s safety online are targeted at the representatives of the education sector, parents, NGOs, law enforcement agencies, government and industry, as well as children and young people themselves. From the very beginning, providing training to these target groups has been considered a very important activity within Saferinternet.pl project. The training modules cover topics such as: Online risks, Grooming, Educational tools, Social networks, Mobile phones, Cyberbullying, Legal aspects of online safety, Psychological portrait of a young internet user, Computer games and virtual worlds. Training modules are regularly updated and extended to include new subjects. Training activities are conducted using different methods and tools: presentations, large and small group discussions, break-out groups, brainstorming and application of case study examples relevant to the training theme, as well as practical exercises and simulations. Trainings for children and youth include visually attractive courses especially designed for each of the age groups, with cartoons and other multimedia content that makes it easy for children to understand the message. Outdoor events with spherical tents, hip-hop band and prizes are organized every summer to promote online safety in a funny and entertaining way. Participants are provided with educational materials relevant to the training topic. 12 Polish Safer Internet Centre

13 Saferinternet.pl Final Report th International Conference Keeping Children and Young People Safe Online 5th International Conference Keeping Children and Young People Safe Online Every year a Keeping Children and Young People Safe Online International Conference is organized by the Polish and German Safer Internet Centres, addressing a wide variety of issues relating to children and young people s safety online. The aims of the conferences are to raise awareness of the new challenges and opportunities in fighting Internet threats and to help share best practices across different sectors. On September 2011 in Marriott hotel in Warsaw already the 5th edition of the conference took place. The event gathered approximately 500 representatives from the education sector, NGOs, law enforcement, government and industry, including many foreign delegates from EU countries, as well as from South-Eastern Europe. Sessions were led by recognised international experts in the field and featured presentations i.e. on privacy in social networking sites, connecting generations, online plagiarism, use of new technologies in classroom and use of online auctions by children. For those unable to attend the event conference organizers ran a live webcast on The 2011 conference was held under the patronages of: Polish Presidency in the EU Council, Vice President of the European Commission responsible for the Digital Agenda - Neelie Kroes, Minister of National Education Katarzyna Hall. The main partner of the conference is Orange Foundation The Safe School training programme The Safe School project was launched in October 2010 by Nobody s Children Foundation in cooperation with the ArcaBit software company. Its main goals are to enhance the knowledge of teachers and caregivers in the field of children s and youth s safety on the Internet. The project was run under the patronage of the Polish Ministry of Education. The key part of the Safe School project was a series of training courses for school teachers across Poland. More than 90 teachers participated in the first training on 4 October Next sessions took place in Radom (December 2010), Włocławek (December 2010), Płock (January 2011) and Łódź (February 2011). All trainings were offered free of charge. Teachers who participated in the classes were provided with the training materials and a certificate. Various training resources from the project are also available at the project web site: Polish Safer Internet Centre 13

14 Polish Safer Internet Centre Safe Junior Academy Nobody s Children Foundation partnered with the largest Polish Internet auction company Allegro, in the development of a new training programme for adolescents. From Safer Internet Day 2011 Allegro, which also specialises in business training in the field of e-commerce and IT, added Safe Junior Academy programme to its educational offer. It mostly focuses on safe online trading and different aspects related to children as consumers online. Allegro provides the training mainly to schools. Experts from Nobody s Children Foundation were engaged in designing and running the training courses The Congress of Young Internet Users The acronym for Polish name of the initiative Kongres Młodych Internautów (KoMIn; Congress of Young Internet Users) stands for chimney, what is reflected in the logo. The initiative was established by NASK in order to create a platform of communication for professionals, students and teachers. So far two meetings have been organized. The first meeting of the Congress was held on 26 May 2011 at NASK. It gathered representatives of 8 secondary schools 32 students and 16 teachers. The second meeting was organized on 2 December 2011 and it gathered 32 students and 15 teachers. The formula of the 1st and the 2nd congress was very similar and consisted of theoretical and practical parts. All participants had an opportunity to listen to experts speaking about different online safety topics. After the theoretical part of the meeting all students were divided into 3 smaller groups and were asked to use their creativity to prepare educational materials based on their knowledge on online safety. On 26 May they worked on preparing a project of a school website about safe use of the Internet, a project of an interactive board game and a poster promoting online safety. On 2 December all students were asked to work in three groups on a project of a board game. Further plan of the Congress is to develop the board game in cooperation with game industry experts to be produced for educational purposes. During both congresses, while the students were working in 3 workshop groups, the group of teachers had a moderated discussion on problems they encounter while teaching IT, challenges they face when discussing online safety with their students and legal aspects of online risks Being Safe on the Internet Conferences 14 December 2010, Szczytno On 14 December 2010 participants from over 40 local schools as well as mayor s office representatives, municipal officials and media participated in a series of lectures dedicated to identifying, analyzing and eliminating illegal content and most common Internet threats. The event was organized by NASK and the Higher Police School (WSPol) in Szczytno. NASK and WSPol have been long time partners in fighting cybercrime and promoting conscious, safe web usage, especially among the youngest users. The seminar was divided into three parts of approximately 300 participants each. Youngest kids learned how to protect their privacy online during a show called Web adventures of File and Folder which was performed by two actors specializing in working with children. Students of high schools found out how to protect themselves from cyberbullying and privacy intrusions. Teachers and local government representatives were addressed by the experts from WSPol s Prevention Institute, ArcaBit software company and NASK s Dyżurnet.pl, who touched on variety of subjects including virus protection, parental control, content filtering and educational activities run under the Safer Internet programme. A press conference was held in parallel with the seminar. 22 September 2011, Łomża The conference was organized by NASK and the Higher School of Information Technology and Entrepreneurship (PWSIiP) in Łomża. Participants from local schools as well as mayor s office representatives, municipal officials and media participated in a series of lectures 14 Polish Safer Internet Centre

15 Saferinternet.pl Final Report dedicated to identifying, analyzing and eliminating illegal content and common Internet threats. The conference was organized under the patronage of the Ministry of Science and Higher Education. NASK s experts (representing the Safer Internet Project including Hotline and Awareness projects) were joined on stage by the academic staff of PWSIiP, who supplemented the technical knowledge with actual case studies, good practices and legal ramifications of users actions in the cyberspace. The seminar was divided into three stages of approximately 100 participants each. Youngest kids learned how to protect their privacy online during a show called Web adventures of File and Folder which was performed by two actors specializing in working with children. The content of the performance was prepared by the Safer Internet team together with the artists. Students of high schools found out how to be safe online, how to protect their computers as well as how to use new technologies in education. Teachers and local government representatives were addressed by the experts from PWSIiP and NASK who touched on variety of subjects including protection the youngest on the Internet, illegal and harmful virtual contents, information and computer security. Nearly 100 sets of educational resources have been distributed among the adult participants, and a similar number of Safer Internet branded souvenirs were handed out to the children Internet and Hearing Impaired Children Conferences Internet and Hearing Impaired Children Conference On 30 September 2010 Nobody s Children Foundation took part in the conference Internet and Hearing Impaired Children the Prevention of Social Exclusion by the Elimination of Internet Risks, which was held at the Institute for the Deaf in Warsaw. The event saw the launch of the official release of the special version of our Internet educational package adapted by Nobody s Children Foundation to the needs of hearing-impaired children. The resource was developed in cooperation with Polish Deaf Association and included professional translation into Polish sign language. Internet in the World of Silence Conference On 31 January 2011 the conference Internet in the World of Silence was organized in Warsaw by the Warsaw Education Office with the collaboration of Nobody s Children Foundation and Microsoft. The event was addressed to schools working with deaf and hard-of-hearing children. Representatives of Nobody s Children Foundation took active part in the event, presenting the opportunities and risks for deaf and hardof-hearing children online Dyżurnet.pl press conference On 2 February 2012 Polish Hotline s press conference was held at NASK. The aim of the conference was to present the report from Dyżurnet.pl activity for The event was also organized in the purpose to draw public attention to the need of responding to online incidents. Representatives of Hotline and the Polish Police took the floor to describe the cooperation between the two bodies as well as to present the latest statistics of online incidents, trends in virtual threats and means of prevention. The number of online threats is growing hence the commitment to achieve the widest possible media coverage of as a Polish hotline where every Internet user may contribute to combating illegal online content. The event was widely covered by the media. The report from Hotline activity for 2011 is available at website. It was also printed in 1000 copies. Polish Safer Internet Centre 15

16 Polish Safer Internet Centre 3.4 Safer Internet Day Safer Internet Day 2011 Over 70 countries from 5 continents celebrated the Safer Internet Day (SID) on 8 February The slogan of the 2011 edition of the event The Internet is more than just fun. It s your life was intended to show young people that decisions made in the virtual world may affect their real lives. The highlight of the Polish Safer Internet Day was the Press Conference which was held on 8 February in the University Library in Warsaw. The Conference was accompanied by Fairs attended by institutions and companies involved in promoting online safety of the youngest Internet users. The celebrations were attractive thanks to the theatre show for children entitled Web adventures of File and Folder, presented by a theatre group Zygzaki. The show, dedicated to online safety, was watched by over 100 primary school pupils. Nationwide the Polish Safer Internet Program Centre encouraged schools and other institutions and organizations to join the SID celebrations by organizing local events to promote online safety of children. Throughout February various events related to the protection of the youngest web users were reported by local organizers! All initiatives were submitted via and completed by the end of February 2011 took part in contests with attractive prizes. Additionally a contest for children was organized under a slogan Safer Internet Day Reporter. Children were asked to send in reports from their school SID event. The honorary patronage over Safer Internet Day was granted by Katarzyna Hall, the Minister of National Education. The main partner of the SID events was Orange Foundation Safer Internet Day Polish Safer Internet Centre

17 Saferinternet.pl Final Report On the occasion of Safer Internet Day 2012 on 7 February Polish Safer Internet Centre organized a press conference for media and key stakeholders in the Warsaw University Library. The event featured organizers and partners presentations dedicated to their activities for the improvement of safety of the youngest Internet users. In parallel, one floor below in the Bowling Centre Hulakula Helpline.org.pl and Sieciaki.pl teams ran an educational event about online safety for 350 students from primary schools. There were various games and contest prepared for children with attractive prizes founded by SID partners. Furthermore as in previous years all across Poland 1176 local initiatives related to children s online safety were undertaken by schools, libraries, industry partners, local media and local NGOs in February Initiatives included talks to children and parents at schools, local media campaigns, school theatres performances, school competitions, etc. The ideas were registered via website, which allowed local organizers to browse initiatives according to regions. As in the previous years valuable prizes were provided for the most innovative initiatives. 3.5 Youth Panel The UN Convention on the Rights of the Child states that children and young people should be involved in the decisions that affect their lives. In accordance with the article 12 of the UN Convention on the Rights of the Child stating that Every child has the right to express his or her views and those views must be taken seriously, the commitment to child participation is reflected in various activities of Saferinternet.pl project. Consultations with children and young people allow to design effective educational tools and media campaigns, and to evaluate the actions in progress. Such consultations are held during meetings of the Youth Panel made up of 13 and 14-year-old students, as well as through contacts with users of the Sieciaki.pl portal. The Youth Panel is thought as a consultation group where young people can express their views and exchange knowledge and experiences concerning their use of online technologies. Young people are also asked to contribute to the design of awareness raising actions, tools and material, and thus contribute to defining future activities of the Polish Safer Internet Awareness Centre. The Youth Panel reviews existing materials on online safety and provides feedback as to how useful the tools are. Currently the Polish Youth Panel counts 10 participants from the 3 rd and 2 nd class of Junior High School in Konstancin Jeziorna (14-15 years olds). In period reported four Youth Panel meetings took place. The first meeting took place on 2 December 2010 and it focused on the lesson plan for On the Web educational talk show. The ideas and feedback obtained from the group helped to introduce some changes and significantly improved the scenario. The second meeting took place on 24 March 2011 and its main goal was to evaluate how the new scenario serves its purpose and discuss how the resource could be used in classroom. The third session of Youth Panel took place on 24 May 2011 and it was dedicated to online privacy issues. Young people discussed their activities on SNS, talked about their favourite ones and how they imagine their life without SNS. They were also asked about positive and negative sides of SNS. The fourth Youth Panel session took place on 9 November 2011 and it was focused on the consultations of the new Facebook campaign Fejsmen Watch your face. 3.6 European Award for Best Children s Online Content The European Award for Best Children s Online Content was a competition organized jointly by the Safer Internet Centres in 14 Member States and the European Commission s Safer Internet Programme. The competition was organized for the first time in as a pilot. The purpose of the competition was to showcase quality content targeting 6-12 year olds and which is already online and to encourage the production of quality online content which aims to benefit children in some way. The first prize winners of the national competitions were competing for the European Award (award on 17 June 2011 during the Digital Agenda Assembly). There were two competition categories: adults: this includes organizations, whether public, NGO or commercial, and private persons as individuals or as a group, young people: 12 to 17 years old. Polish Safer Internet Centre 17

18 Polish Safer Internet Centre In Poland more than 100 entries were submitted to the Safer Internet Centre. The winners of national competition and the nominees for European competition were: in adult category: The website addresses children between 5 and 12 years old. Through several design elements, story lines and content such as poems, theatre pieces, puzzles, quizzes etc. it encourages interaction and provides opportunities for children to learn, be active and creative. It was created by a private person. in youth category: The website was created by two 16 years old Junior High School students and it addresses issues of general safety, including online safety, and provides educational aids and resources. The animated hero Superpilot accompanies children as they learn languages, practice grammar, discover geography, mathematics, geometry etc. The was awarded third place at the European level in the youth category. The award ceremony took place on 17 June 2011 in Brussels in the framework of the Digital Agenda Assembly. Awards were presented by Neelie Kroes, European Commission Vice-President and Digital Agenda Commissioner. 3.7 We create a safe Internet poster competition The poster contest We create a safe Internet was launched by NASK and Adah advertising agency in cooperation with the Wilanów Poster Museum and the Academy of Fine Arts in Warsaw in October The contest was held under the honorary patronage of Polish President s Wife Anna Komorowska. Students of art as well as young artists were invited to submit entries presenting their vision of online safety. The poster contest was concluded on 31 January The jury consisted of the leading Polish graphic artists and online safety experts from the Polish Safer Internet Centre. The winners were selected from among 404 posters that had entered the competition. Moreover, the jury selected more than 200 posters for a two-week exhibition that took place at the Poster Museum in Warsaw. Posters were also displayed in the Warsaw subway. All awarded posters can be seen at Cooperation with libraries Since November 2011 Nobody s Children Foundation has been a partner in a national campaign called Library a place of safe Internet. The main organizer of the campaign is Information Society Development Foundation. The idea of the campaign was to provide libraries that have access to the Internet with educational tools about Internet safety. Nobody s Children Foundation provide content two e-learning courses worked out in cooperation with Microsoft: 321 Internet for children aged 9-13 and W Sieci ( On the Web ) for youth aged The campaign was promoted in libraries all across Poland to encourage participation. As part of the campaign the contest with valuable prizes was organized for libraries that make the most interesting short multi-media report from their participation in the campaign. In Poland, mostly for children and youth, a library is the place where they go to borrow a book for school classes and do not spend there their free time at all. One of the goals of the campaign was to show libraries in another light as modern facilities equipped with computers and Internet access offering children and young people attractive options for spending their leisure time. 18 Polish Safer Internet Centre

19 Saferinternet.pl Final Report 4 Helpline.org.pl Helpline.org.pl was launched by the Nobody s Children Foundation on Safer Internet Day The main partner in the implementation of this project is Orange Foundation. The Helpline s services are targeted at children and young people, parents and professionals working with children or in the area of children s safety in the Internet. Services provided by Hepline.org.pl include: counselling in the field of children and youth s safety on the Internet, providing help in cases of suspected or confirmed threats to children online, interventions in cases of child abuse via the Internet, improving professionals knowledge and skills related to children s safety online, counselling in the field of prevention of Internet-related child abuse. The Helpline s consultants are available on weekdays, from 11:00 a.m. to 5:00 p.m.: via a toll-free telephone line The telephone line has been provided by Orange Foundation; via online (communicator) from (after working hours the communicator offers the opportunity to leave messages). Online communicating facility has been provided free of charge by LiveChat; through helpline@helpline.org.pl. During the Helpline s working hours messages are read and answered as they come. s received after working hours are responded to on the next working day; through contact form on the website. In justified cases Helpline.org.pl also provides individual consultations for children and young people. During the period reported not only has the number of reports and undertaken interventions increased, but also thanks to the extensive promotional efforts the Helpline has become very recognizable and has expanded its presence in the area of international cooperation. Apart from reports handling, the provision of training courses for professionals working with children: teachers, psychologists, social workers, and representatives of the law enforcement has become one of the team s areas of core activity. Apart from its membership in the Insafe network Helpline.org.pl is also a member of the Child Helpline International, an association affiliating child helplines from over 160 countries worldwide. 4.1 Statistical data Between the 1 October 2010 and 31 March 2012 Helpline.org.pl handled 4038 reports. Some of them involved more than one form of Internet-based threats to children. The most often to contact Helpline were children and young people (3156 reports). Parents and professionals were less likely to report to Helpline (219 parents, 127 professionals). 43% of the reports concerned cyberbullying problem, 36% were general inquiries about staying safe online, 4% reports were related to the excessive Internet use, 5% to children s contact with harmful content, 4% to grooming children online and 8% to unauthorized access and data thievery. Children ond youth Parents Professionals Cyberbullyng General inquires about stayingsafe online Excessive Interet use Harmful content Grooming Unauthorized access, data thievery Fig 1. Persons contacting helpline.org.pl, Fig. 2 Issues reported to helpline.org.pl, Polish Safer Internet Centre 19

20 Polish Safer Internet Centre 4.2 New website of Helpline.org.pl The new release of Helpline.org.pl website was announced on the Children s Day 1 June The new website was designed to give rich in content, more interactive space for children and young people. It consists of sections where young user can find useful info about online threats and tips how to behave in problematic situations. There is also an application allowing children to express their feelings and a forum where they can share their opinions about online experiences. The website also features detailed information on the work of Helpline.org.pl and a section for parents and professionals. 4.3 Internship programme Since March 2010 Helpline.org.pl has been running an internship programme. All interns are recruited once per year. To be considered for an internship one has to be a university graduate or a 4 th /5 th year) student of psychology or related social sciences. The internship runs for a period of one year. During this time the interns are expected to work for Helpline.org.pl approx. 500 hours. They also take part in a 60 hours training course. Each intern works according to individually established plan of internship, under the supervision of a tutor. So far 5 interns have completed the internship in Helpline.org.pl. The next 5 interns started their training in October Participation in events Between October 2010 and March 2012 Helpline.org.pl staff took part as experts in a wide range of national and international events related to online safety: Safer Internet Forum in Luxembourg Helpline.org.pl (discussion panel entitled Report mechanisms and stakeholders responsibility towards users ), October 2010; Child Helpline International meeting on new technologies development, London, November 2010; Conference Internet in the world of silence organized by Educational Bureau of Warsaw and Microsoft, January 2011; Conference A game of life. Gambling and virtual addiction organized by The John Paul II Catholic University in Lublin, April 2011; XII Conference of Telecommunication Day organized by ITU, May Conference Be safe on the Internet organized by Microsoft, local authorities and Police, Kielce, December 2011 a series of training events Safe School organized by Nowa Era Publishing House and Nobody s Children Foundation. In addition the team of Helpline.org.pl has conducted 3 workshops for police officers on the topic of cyberbullying and grooming prevention. 4.5 Five years of Helpline.org.pl On 7 February 2012, Safer Internet Day, Polish Helpline.org.pl, run by Nobody s Children Foundation in cooperation with Orange Foundation, celebrated its 5th anniversary. Since 2007, Helpline.org.pl has received approximately reports. The team has provided help in almost cases related to online threats. The most frequent to contact Helpline consultants were young people aged 12 to 18, while the highest volume of reports concerned cyberbullying instances. To mark the helpline s fifth birthday, and as part of Safer Internet Day celebrations, an educational event for almost 350 children aged 9-11 was organized in the Hulakula Bowling Centre in Warsaw. During the event, kids took part in various contests, workshops, games and performances and they all received goodies promoting Helpline services. 20 Polish Safer Internet Centre