INFOBrief. Dell OpenManage TM Printer Manager. Open Manage Printer Manager Product Summary

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1 INFOBrief Dell OpenManage TM Printer Manager Monitor, manage and report on your Dell network printers quickly with Dell s free OpenManage Printer Manager. Drag & Drop ease of use with powerful advanced management features like consumables forecasting and asset reporting. Compatible with many non-dell network printers for monitoring and reporting. Open Manage Printer Manager Product Summary The Dell OpenManage Printer Manager is a full-featured, enterprise class, one to many printer management utility. This client / server application is designed to provide management, monitoring and reporting of your Dell network printers. Network environments with at least 50 or more printers are best suited to use this application. Page 1 June 2006

2 Key Features One to many printer management console Copy the settings from one printer to a group of network printers from the management console Consolidation of consumables management between locations and printer models One consumables report for all of your network printers, integrated with Dell s Toner Management System Forecast consumable needs for 30 / 60 / 90 days based on individual printer usages Customizable drag & drop console with real-time view of selectable printer status information The easy to use, drag & drop console allows you to set up custom views of your management screen layout Save multiple layouts or create one for each user based on their needs Client - Server Application, accessible through client application or web browser Self monitoring of network utilization Control your network traffic by defining the printer polling frequencies, groom your utilization of network resources Printer Group & Alert Managers Define printer groups to assist with complex management tasks Static, Dynamic and nested groups can be defined Automated tasks can be defined and associated with specific printer Alerts like sending out notifications Printer Discovery Wizard Step by step guidance for setting of printer discovery policy Discovery policies can be automated and run with the advanced scheduler Graphic Topology Mapper View and manage your printers with graphic images of your locations Interact and access the embedded web servers on your printers Alerts color code the printer icons to assist in easily identifying printers Export the topology maps in PDFs for planning or to help service providers identify the locations of your printers Track Service issues Record service resolutions for printer repairs from the console for reporting and service tracking Report Manager - with common report templates like Consumable Forecasting, Inventory Management and custom reporting capability Support for scheduled ing of reports Page 2 June 2006

3 Reporting formats include PDF, HTML, and CSV file types Printer Database with self-managing size via scheduled data roll-ups Advanced Scheduling for report generation or other management activities Product Description The Dell OpenManageTM Printer Manager gives you the power to manage, monitor and maintain your Dell printers. Consolidate the status of your printers in a single view with a clear, easy-to-use, drag and drop management console. Manage the configurations, settings and alerts of all your Dell network printers. OpenManage Printer Manager is also capable of monitoring and reporting of other industry leading printer brands that support the standard MIBs, RFC 1759 and Simple Network Management Protocols (SNMP). Use the collection of powerful reports, included along with the integrated custom report generator, to help increase your productivity. The Dell OpenManage Printer Manager has the value you expect, it s a free download for Dell network printer customers. Alert Panel Management Panel Status Snap-Ins 1. Hardware Requirements Table 1 Server & Client Client only Pentium 4, 3.2 GHz CPU, 2 GB RAM, and 20 GB available disk space Pentium 4, 2.8 GHz, 1 GB RAM (512 MB minimum, 1 GB for Optimum performance), and 1 GB available disk space Page 3 June 2006

4 2. Operating System Specifications Table 2 Microsoft Windows Server 2003 (Standard, Enterprise, SBS Standard, SBS Premium, R2 -when available) Microsoft Windows 2000 Professional, Server and Advanced Server Microsoft Windows XP Professional & Home versions Microsoft Vista when available 3. Printer Support Dell Network Capable Printers Management: 1: Many Management Monitoring: Full Monitoring Reporting: Full Reporting Non-Dell Printers with a custom Printer Template Management: 1 : Many Management Monitoring: Full Monitoring Reporting: Full Reporting (list of custom printer templates for 3 rd party devices pending) Non-Dell Printers Management: 1:1 Management only via EWS Monitoring: Monitoring of compliant printers as supported by RFC 1759 Reporting: Reporting of compliant printers 4. Dell Toner Management Integration Open Manage Printer Manager complements the Dell Toner Management System Integrates the Low Toner Detection on your network printers Forecasts and Warns you when you are running low on toner Software tool includes quick link to Dell website for consolidated consumables ordering from the Consumable Reports Proactive reminders via and user alerts Convenient on-line ordering Page 4 June 2006

5 link from your Consumable Reports (or INK- 2YOU) No confusion over which toner cartridge to buy OMPM helps organize your printer toner models and billing, shipping information with the help of Dell.com Key Customer Benefits The features and potential customer benefits of Dell s Open Manage Printer Manager are shown in Table 3. Table 3 Product Feature & Function Potential Customer Benefits Printer Configuration Manager Intuitive user interface Remotely configure important printer settings individually or to a group of printers Backup and Restore your printer settings Configuration settings of Dell & other printers can be backed up and restored to the same or new printers Alert Manager Critical information is displayed based on custom printer alerts Color coded printer alerts Critical Printer Alerts Consolidated Consumable Forecasting Predictive consumable usage reporting Consolidated Web ordering of Dell printer supplies On screen notification of consumable status OpenManage Printer Manager can be tied into your Dell Premier or other Dell accounts Management Snap-in Panels Create your own custom management environment by organizing the management snap-in panels based on your priorities Cut-Thru Access Allows immediate "cut-thru" access to the HPPT management interface of your printer from either the management console or a printer topology map Helps make complex tasks easier with a drag and drop simplicity Helps save time and increase productivity Quickly deploy or reconfigure printers on your network Know the status of your whole fleet or just one printer from customizable printer alerts Easy to read printer alerts and status Keep informed about critical printer status Helps save time and money by predicting consumable needs 30, 60 and 90 days in the future Designed to improve efficiency with a consolidated consumable status from on the console Custom summarization of your printing environment with snap-ins, makes monitoring your printers a breeze Helps save time and money by predicting consumable needs 30, 60 and 90 days in the future Designed to improve efficiency with a consolidated consumable status from on the console Page 5 June 2006

6 Flexible Reporting 5 pre-configured reports to meet the most common needs Create Custom Reports with the integrated Report Generator Graph printer trends Export your reports to PDF or CSV Access your reports remotely via web browser Asset Report Asset reporting includes printer information like; Model Number, IP Address, Printer Name, Age of Printer, Lifetime Print Volume, and the Current Status Consumables Summary Consumables Summary trends your (toner, drum, fuser, rollers) usage by the previous 7 days, monthly, or quarterly. Forecasting usage is broken out by expected 30 / 60 /90 day requirements for consolidation and management Configuration Summary Configuration summary allows for a quick view of printer configurations to validate consistency in settings. Service Summary Service summary provides you with tracking of service issues along with detail and sort by highest frequency of service to lowest. Trend Data Reporting Trend based reports are generated from the data collected by OMPM over a specified time frame. Auto- Reporting Capable of scheduling an of reoccurring reports Static Printer Group Management Define and manage a group of printers that does not change without manual user intervention. Dynamic Printer Group Management Define a group of printers that will dynamically add new printers that meet the pre-defined criteria for Quickly generate useful reports Modify the existing reports or build your own for maximum flexibility Understand your printing trends with Graphical reports Easily share report data with other applications. Allow remote users to securely access printer reports via their web browser and passwords Identify and track your printer fleet as well as key information Save time by forecasting your consumable usage with this powerful Consumables Summary Report to help manage and track your toner needs Now you can ensure consistency in your printer configurations between printers and locations. Easily highlight devices that have a history of generating service issues. Take the guesswork out of managing your printers Share your scheduled reports with team members Quick and easy group operations Flexibility for environments that change frequently Page 6 June 2006

7 group inclusion. Nested Group Management Groups can be nested, one inside of each other Mixed Group Management Mixed printer groups can be created with both static and dynamic groups mixed together into a single group. One-to-Many (OTM) Capabilities Allows administrator to execute operations or configuration changes against many printers with a single operation Geographic Topology View Graphically map your printers to your user environments. Interact with the printers on the map or by directly accessing individual embedded web servers via the cut-thru function Critical Color Notification Printer Icons are highlighted with the color coded alert notification to help you identify the status of each printer on your topology map Map Importing Easily import graphics of campus or buildings to customize OpenManage Printer Manager for your work environment Printer Discovery Wizard Utility Allows the administrator to perform an automated printer discovery using a wizard that guides the user through discovery options IP Address Discovery Exclusion Provides the user the option to exclude certain IP addresses based upon IP address range or IP subnet Basic & Deep Printer Discovery Advance grouping supports nesting of groups, such as the nesting of your printers in network subnet group within location based groups Provides maximum control over the development of printer management groups Helps to greatly reduce the effort associated with executing timeconsuming or repetitive tasks Helps identify the location network printers, increase productivity of your service and support teams Understand and document your printer locations and relationships with your users Quickly perform printer management functions from your Topology map Quickly identify status and location of your network printers based on the color associated with specific alerts Customize your management console by importing images of your work environments to help increase productivity and minimize confusion Flexible printer discovery methods Easy to use Wizard to guide you thru the printer discovery process Help decrease your search time and minimize network traffic by restricting the printer discovery to specific IP addresses or by excluding IP addresses or ranges Designed to eliminate unneeded network elements from the discovery process, thereby reducing unnecessary network traffic during the discovery process and avoiding later deletions of unwanted printers from the inventory database. Helps increase performance Interrogate and authenticate open Page 7 June 2006

8 Define ranges of IP address or subnets to target printer discovery Management interfaces, MIB information, and printer status can be gathered from network attached printers Event/Trap Receiving Dell Printer Manager is set up to receive traps from your printers; views are user-customizable Event/Trap History Dell Printer Manager maintains a database of printer traps and events received Event/Trap Forwarding (Northbound Manager) Printer events and traps can be forwarded to another management host via the Northbound Manager Scheduling Options Schedules for Printer Manager operations, new printer discovery or reports can be set up by date, time, date-and-time and number of recurrences Self monitoring of network utilization Control outbound console communication to your printers Auto Database Roll-ups Keeps key data points while reducing file size with scheduled roll-ups of older information Client Server Topology Client - Server Application, accessible through client application or web browser Secure User Accounts Create user accounts with restricted access Additional Application Support Integrate other applications into the management console. This enables custom applications like printer firmware utilities to be launched from one consolidated console Web Server Access OpenManage Printer management interfaces, discover subcomponents, MIBs and HTTP interfaces that provide the needed network management and connectivity information Helps provide centralized monitoring of printer events and traps, thereby notifying the administrator of potential printer problems & alerts Analyze printer events and traps to determine potential problems or for forensic investigations of suspicious activity Share important status information with other enterprise management consoles or to an addresses to alert administrators to potential problems Administrators can have more control over the timing of OpenManage Printer Manager operations Manage printer communication frequency and network performance Keeps file sizes manageable and the database tuned for performance Flexible deployment options to fit your enterprise Access your management console from a web browser Helps provide security by allowing technicians, purchasing personnel, advanced users and administrators to access only necessary components and reports Expand the capabilities of your Dell Printer Management console by integrating useful applications and utilities Easy access to your management Page 8 June 2006

9 Manager and the reports it produces via the local console or remotely via a standard web browser Low Purchase Price Free to download for Dell network printer customers CD s available for sale for only ($9.95 TBD) Low Cost to Maintain Backed by Dell Service & Support 1 year of 24x7 toll-free telephone technical support on OMPM for Dell network printer customers. Online technical support console and printer reports from your network Dell continues to help lower your total cost of printing and management by providing you with powerful tools that are easy to own now, free to download Peace of mind Get phone help virtually anytime, anywhere Dell technicians provide quick service Service and Support Please note: Dell services vary by region. The services listed below are available in the United States; please contact your local representative for more information, or visit Table 4 Americas US, Canada Backed by Dell Service & Support 1 year of 24x7 toll-free telephone technical support on OMPM for Dell network printer customers. Online technical support Dell cannot be responsible for errors in typography and photography. Pricing, specifications, availability and terms of offers may change without notice. Taxes, fees, shipping and handling and any applicable restocking charges are extra, and vary. For a complete copy of our guarantees or limited warranties, please visit or write to Dell USA L.P., One Dell Way, Round Rock, Texas 78682, Attn: Warranties. Dell OpenManage, is a trademark of Dell Inc. Copyright 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the express written permission of Dell Inc. is strictly forbidden. For more information contact Dell. Page 9 June 2006

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